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ENTERTAINMENT   Movies, DVDs, Tickets |  Home Electronics

Netflix





Netflix
"Free" trial
Billing disputes
Quality issues
--
News
Redbox Facing Late-Fee Class Action Suit
Netflix To Stream Movies Over PlayStation 3
1 Million Xbox Users Getting Netflix
LG Unveils Broadband-Enabled HDTVs
New Netflix Instant Movie Player Redefines Television
Netflix To Deliver Movies Straight To TV Sets
Netflix Moves To Online Movie Viewing
Netflix Cuts Price as Amazon Moves In

Everyone agrees this is a good concept -- pay a flat monthly fee, get an unlimited number of DVD movie rentals. But the question is -- how well does it work? That's where the picture sometimes gets a little scrambled.

The company's new instant player may resolve many of the delivery issues that have annoyed some consumers.

Frank of Little Egg Harbor NJ (03/09/08)
DVD "How to lose a guy in 10 days" was defective, scratches all through the play area, caused freezing of movie, very annoying.

Could not play this movie!

Florence of Marysville, PA February 25, 2008

Florence of Marysville PA (02/25/08)
l stopped using netflix about a year ago and talked to someone on the computer to cancel, but l am still getting charged for it. This company owes me a year's back money. l would not really have noticed it [l trusted the company when they e mailed me and said they would take care of it] but while doing my income tax showed it on my Charges. Please explain why they are doing this? l was going to come back after my year of free HBO and demand, but now l don't think so.

John of Portland, OR February 9, 2008

John of Portland OR (02/09/08)
This morning I was on the pc and thought I might rent a couple movies for the 1st time, so I filled out all the information to the debit card. Then I was interrupted (someone came over), and I didn't even pick any movies out. So I erased the information and didn't order anything--and this company's policy says that they check your card to see if it is good, but you are not billed for two weeks. They took that money out of my account the minute the computer was shut off. Now that is rude! I will never do business with them again. I want my 16.99 put back into my account today!

Joseph of Tallahassee, FL February 9, 2008

Joseph of Tallahassee FL (02/09/08)
I cannot get on my member page. I have been a Netflix member for several years.

Phil of Mohegan Lake, NY February 9, 2008

Phil of Mohegan Lake NY (02/09/08)
I was not able to access website for weeks: http://www.netflix.com/entryTrap.html?why=cookieless

I pay 9 monthly for this service and am am no longer able to access their website. I will be canceling my account ASAP via the credit card company.

Phil of Mohegan Lake, NY February 9, 2008

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