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ENTERTAINMENT   Movies, DVDs, Tickets |  Home Electronics

Netflix





Netflix
"Free" trial
Billing disputes
Quality issues
--
News
Redbox Facing Late-Fee Class Action Suit
Netflix To Stream Movies Over PlayStation 3
1 Million Xbox Users Getting Netflix
LG Unveils Broadband-Enabled HDTVs
New Netflix Instant Movie Player Redefines Television
Netflix To Deliver Movies Straight To TV Sets
Netflix Moves To Online Movie Viewing
Netflix Cuts Price as Amazon Moves In

Everyone agrees this is a good concept -- pay a flat monthly fee, get an unlimited number of DVD movie rentals. But the question is -- how well does it work? That's where the picture sometimes gets a little scrambled.

The company's new instant player may resolve many of the delivery issues that have annoyed some consumers.

Charles of Titusville, FL November 18, 2008

Charles of Titusville FL (11/18/08)
Signed up for free month of NETFLIX movies. Was billed on 8/19/08 for 5.29. Received 5 movies, all returned after viewing, have not received any more movies and still getting billed 5.29 as of 10/19/08. What gives???

No one has contacted me about the movies, or lack there-of. No one has asked if I liked the movies or their service, or if I wanted to continue.

So far, I have been billed for the one month FREE trial, plus another 2 months WITHOUT any movies or contatct of any kind other then a charge on my credit card.

Lee of Vestaburg, MI November 12, 2008

Lee of Vestaburg MI (11/12/08)
I had requested the DVD Seabisquet (sp) and instead received The Adams Family and it arrived in very poor condition.

the envelope was torn as though it had been opened.

Todd of Orlando, FL November 10, 2008

Todd of Orlando FL (11/10/08)
Shipping has become drastically slow in the past 6 months and now its taking them over a month to send me movies I have had at the top of my queque. They say thay have so many copies but they must not. When I spoke to them they gave me every excusse not to help. I feel I have not gotten my monies worth and I have been robbed.

Sherri of Rittman, OH October 29, 2008

Sherri of Rittman OH (10/29/08)
I entered an offer for one month free trial and doing this for a promotion for a friend to receive ONE FREE MOVIE but in signing up as a member did not see the space for the Priority Code to be entered. I called the customer service number and explained and offer is good till October 31, 2008. He said he couldn't do anything about it - this is very wrong to have an offer to gain more members and NOT uphold there end by giving the person who is already their member ONE FREE MOVIE.

Lousy way to do business !!!!!!!!

April of South Boston, VA October 27, 2008

April of South Boston VA (10/27/08)
they are taking money out of my account 2 months after the account with them was closed!

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