
kylie of Mathoura, other on May 7, 2011
I play an online game called Kingdoms of Camelot on Facebook. I have spent thousands of dollars playing the game. I have sent in numerous reports to their complaint department regarding cheating, bullying, and threatening behavior towards me. They have never stopped someone from playing and continuing to abuse me. They never kick the hackers out of the game, regardless of how much proof is supplied.
I have asked them to supply me their requirements of what they legally need to provide for player safety, and I still haven't got a reply. I have asked for my money back numerous times and have been told that they won't do that. After all the money I have spent, they refused to provide a safe environment for me to play the game in. They refuse to get rid of cheaters and abusive players and they refuse to return my money. How can this be legal in this day and age?