GameFly

I added a game to my queue which had a medium availability, but it took nine days to arrive. When I sent them a complaint they said that this happens sometimes and we don't have enough games and we wait for users to return their games. this is the last time a use gamefly. 9 days of my subscription without a game.

I returned a game to them with in there specific time frame and my credit card still was charged and I have no game since I sent it back. My real problem is no customer service I have NEVER been able to reach anyone on the phone and e-mails take several days to get response's on.

Since my card was charged all the remaining money I had on it was for gas and I also was charged and over the limit fee.

I signed up for GameFly during a promotion they were having for a free giveaway. In order to receive it I had to sign up 5 people for one month each. I did just that and received a confirmation code and form from GameFly to fill out in order to receive my free Wii. A couple of weeks later GameFly notified me that they would not be sending me the Wii because they had changed their contract on 5/15 (the day I signed up my friends). I have made numerous attempts to contact GameFly because I had obviously fulfilled my end of the bargain before they had made the change (hence the confirmation code), however they will not honor their promotion.

I'm out the cost of 2 months for a subscription I never would have bought if it weren't for the promotion. My friends are out 1 month for their subscription. The sad thing is, I would have kept my account active had GameFly not lied. All I would like from GameFly is what they promised me - the Wii.

My son wanted to join a club which is advertised as Gamefly where the consumer is able to rent as many games without late fees. I joined and provided my credit card and my son received his first 2 choices in about a week after refistering. My son played the games and returned them to get his next two selections. I also purchased a game for my nephew which I was charged and never received.

After returning the first games received we never received our next selections and therefore proceeded to cancel my subscription because I felt something was not right after receiving my first games and then the tardiness in my next selections. After my cancellation, this company has charged my credit card 4 more times and I have contacted them and they refuse to work with me. They claim they sent the games but I never received them, I also never received the purchased game and my credit card was charged. After notifying them of my feelings they proceeded and charged my credit card 2 more times.

I was charged over 70 dollars without my consent causing my account to have insufficient funds.

I entered an XBOX 360 sweepstakes with Gamefly.com a week ago. I received an email stating I won an XBOX 360. I called Gamefly to make everything was ok. They told me that I was not the winner and that they sent out the email by error.I'm upset about the whole thing, they made the error and should honor the XBOX 360 prize that they said I won.

Gamefly is like the Netflix for video games. Every time I ship games back, they've lost it 1 out of 3 times. They cancelled my account, despite that I told them that I have never lost a Netflix movie. I really liked the service, and I wish I could get more games, but I hope their business fails if they continue to send impicative emails calling the very customers that support them liars and theives.