Complain about a product or service

BMG Music Club

Samantha of Caseyville, IL February 9, 2010

I have received an issue on my credit report from BMG music service, saying that I owe them 222. This has affected my credit because when I go to get my credit checked to get a cell phone they want a ridiculous amount for me to start a plan. The only thing I know about this BMG place is that my parents used to buy me CD's from there when I was younger. But back then we PAID them all the money we owed. And I know for a fact it does not cost 222 for some CD's.

Does anyone know HOW I can get this removed from my credit report? My credit score is now affected by this because I can't even purchase a cell phone without having to put a huge deposit down first. I have not even used this service in YEARS.

Phuong of quincy, MA February 4, 2010

never opened an account with BMG music and I have been reported to the credit bureau for an over due balance of 2700. It has dropped my credit score. I have been turned down for many credit cards.

kay of boston, MA February 2, 2010

i sent a payment of 23.98 in error on 12/29/109, i can't find a contact number. i contacted yourmusic .com and they took over for bmg music and they said the did not receive my payment, yet my bank paid it.

Annette of Stoneham, MA February 2, 2010

I never opened an account with BMG music and I have been reported to the credit bureau for an over due balance of 30.00. It has dropped my credit score. I have been turned down for many credit cards. I am in the process of trying to build my credit. I was stuck with a lot of bills after my divorce and I finally was on the right track to brining up my credit score and the BMG reported me.

Chris of Rochester, MN January 26, 2010

This all started when I was enticed by their scam for "free DVDs"... of course we all know how much those "FREE" DVDs cost us! Anyways, back in 2004 BMG sent me a bill for the "Free DVDs" because I hadn't bought 5 more or something, so I paid them and CANCELLED my account. Flash Forward to April 2009 as my wife and I are sitting down with our Mortgage guy about to buy a house and all of the sudden there's a new account on my credit report! BMG from 2004 is saying I owe them 189!!!! We lost the house.

I called NCS and after talking to 5 different people got them to remove it which the lady said would take 30 days to report to the credit bureau. I check this 2 months later and it was gone. but wait... This week we lost ANOTHER HOUSE. The reason: BMG!!!!!!!

The stupid account is now BACK on my credit report and its status is now disputed! I never sent anything to any credit agency disputing this because I went straight to the horses mouth (NCS). My score dropped 37 points since July and I am now 3 POINTS under the FHA minimum. Now what? Who the hell do I call? I have called everyone and nothing is getting done! PS. We also lost a 500 earnest check on the second house.

Brandi of Spring, TX January 26, 2010

Yesterday I received a call from a collection agency stating I owe a past due bill of 143.82 for a BMG Music account. I do not have an account with BMG and asked for the collection agency to verify my shipping address. The lady gave an address which I do not recognize, the address did not sound like a valid shipping address it was a very odd format of numbers and letters with no zip code. I then asked what steps to I take to dispute the charge, she said there is no way to dispute the charge the only way to may it go away is to PAY THE BILL.

Finally she gave me a telephone number for BMG. When I called the number… it’s disconnected. I’ve still been unsuccessful at locating a valid number for BMG. This is a mess. How do people get away with this? I’ve never received a bill or any other type of mailer from BMG, and now that it’s in collections I have no way to dispute the charge without going through the credit agency.

Priscilla of Long Pine, NE January 21, 2010

Reviewed my credit report and realized that a Collection Agency is showing that I owe 184 to BMG Music Club. Apparently the account was turned over to collections in Sept. 2009. I called the collection agency and was told that it was for a debt owed from 2004 and that I have to prove that I paid BMG by providing them with receipts (which I longer have because it was six years ago). I did have an account with BMG, but I met my obligation, paid my account in full, and closed the account in 2004. When closing my account, I called them to verify the balance owed, made the payment in full, and closed the account. I have never received any mailings, statements, requests for additional payment, or product from them since.

Elizabeth of Covington, GA January 18, 2010

Several years ago I had account with BMG music club to buy a certain number of cds over a period of time. Several months went by when I did not order any cds, then the company wanted me to pay the balance of the "contracted" amount of approximately 35.00. I sent a reply (using the balance due notice) to let them know that I didn't have a problem paying the amount, but would want to get some merchandise for the money; I asked them to send me a listing of the merchandise available and the prices.

I didn't receive a reply from them. In essence they would not give me the opportunity to order any cds, they just wanted the money. I did not send the money. Now, about 5 years later, they have solicited the services of Accounts Receivable Management to collect the 35 without the opportunity to receive any goods for the money. BMG music club has (or will) send their information into the credit bureau which will cause my credit to be damaged.

James of West Jordan , UT January 14, 2010

I checked my credit report today and seen that I had a collection account with BMG Music for Cd's that were ordered from them in 2005. I was a subscriber of their service back in early 2000-2002 but have not used their service since.I called the company they are using for my collection account and received nothing but attitude from the gentleman who answered the phone and his supervisor. They tried to bully me into paying the 180.00 collection account also saying that if i pay it right now they could completely remove the collection from my credit. I have disputed the collection with all the credit agencies.

Amy of Deming, NM January 11, 2010

I pulled up a credit report yesterday and I saw a delinquent charge for BMG music for 170 dollars! I have never even received a letter, dvd, or cd from them. I have no idea what these charges are for and now I have a delinquency on my credit report! I dont even know who to call to see what this is about! Im not only disputing this charge, but I am going to consult with my lawyer to deal with this. I dont care if I pay more for my legal fees, this company should not be allowed to scam people like this!

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