Complain about a product or service

BMG Music Club

Al of Silver Spring, MD November 16, 2009

I as most people happen to check my credit while car shoping and to my surprise... I was told I owe a bill in the amount of 189 for 1 (one) CD. This was apparently "ordered" 2 months after I left the state and requested mail forwarding and account cancellation.

Upon calling NCS I was told the debit was legitimate after I (in writing) disputed the validity of the bill. Close to a month later they send out a "verification" with nothing more than the CD title, acct number, original debtor (BMG) and current, but not original amount owed.

I believe there is silver lining in this NCS situation. The company has to prove the validity of the CHARGES NOT just the fact that the account itself is valid. In my case I ordered and PAID FOR the CDs I received. I paid the account in full and requested cancellation along with change of address as needed in addition to mail forward request. I was told by "Michelle" (#242) that USPS does not forward class six mail (i.e. CDs) but I never told her of the address change I clearly wrote on the back of the last invoice I paid. Simply put, these folks don't have ALL of the information.

NCS has a monetary stake incentive to collect-Plain and Simple. NCS keeps every dollar they collect. These accounts were sold for pennies on the dollar years ago and it appears BMG did not submit all of the supporting documentation to substantiate these charges.

Jennifer of Puyallup, WA November 13, 2009

I just checked my credit report this afternoon and noticed a collection delinquency on my Experian report. The date filed on it is Feb 09. I had an account with BMG Music Services back in 2004 and ordered several things from them. I closed out my account because I went through some hard times and never heard from them again. I then all of the sudden started getting these phone calls from someone at the National Recovery Agency saying that I still owed the 27.00 for a CD. I told her that the debt was not mine. She said that it was and she would continue to call me about it until I paid. I asked her why I never received a letter in the mail telling me that I had debt. She told me that they had already sent me three notices. I told her that I never received them and I wanted her to send me another one. She told me that she could not because they can only send out 3 notices and after the 3rd notice they considered the debt valid. That sounds like a bunch of BS to me. I have not heard from them since.

hicham of Falls Church, VA November 13, 2009

I am out of the country since May 2009 and this company reported me to credit bureau for the August month. how funny is that. I never ever heard of this company and now we are all affected. I just send verification Letter to them so that I can prepare to sue them for all what they do. I suggest everybody to do the same and report them so that they can go out of business.

Jenn of Woonsocket, RI November 6, 2009

I just checked my credit report and noticed a negative mark having to do with a collection from NRS. I called to find out what this collection was for and it was for BMG Music from 2006. I have never received anything from this company. NRS told me my address but I tried to explain to them that I did not live here in 2006, I just moved here last year.

They then explained to me that BMG has been bought out and I need to dispute the matter. I am trying to raise my credit score and because of this Negative mark my score has been lowered by 50 points.

Melissa of Woodstock, GA November 5, 2009

I have never ordered anything from BMG services. They have National Recovery Agency reporting this to the credit bureau earlier this year. I have been trying for months to get this cleared up. I even filed a Chapter 7 last year which was discharged. I have faxed them this document as well to prove that all debts were dissolved. NRA repeatedly tells me that they cant find the paperwork and I need to pay the 190.81

Karl of Groton, CT November 5, 2009

I have found out that BMG music company has reported no my credit report that I owe them money. I tried to find info to call them and I could not find a working number. Please help me. This is affecting my home mortage refinace.

Michelle of cda, ID November 4, 2009

we had our credit ran as we are trying to buy a home, when my agent tells me of this 200 debt from a BMG music whome iv never heard of before or have any debt with mind you according to the report it was from 2003 and went into collections sept. 2009.How strange is that!! needless to say i am so not happy so when i called National credit solutions the very rude man who answered the phone told me the adress which is not mine and that there was nothing I could do it all adds up on his end and all I could do was pay the fee. I dont think so I am disputeing the claim! this is ridiculous and this had better not affect our family from purchacing a new home!

Kimberly of berkeley springs, WV November 4, 2009

We had an account with them at one time, but was paid in full. We applied for a mortgage recently and they showed up on our credit report as us owing 150.00. We need this to some how be removed, as they no longer exist. lowered credit score, affecting mortgage loan

Carl of Arlington, VA October 29, 2009

I cannot beleive how many people are posting about this. I have never ordered anything from BMG Music services and I received a collections report on my credit report for 195 claiming I owed 45 for CDs from five years ago. I just disputed with Experian but sounds like that will not get me anywhere. I have perfect credit and now it has been lowered by over 80 points so I will pay higher interest on a mortgage. So much for helping alleviate the mortgage crisis by buying a home. I might not be able to afford the payments at this higher rate!

Kenneth of San Josese, CA October 19, 2009

BMG music reported to National recovery Agency that i owe them 54.00 from July 2009. when in fact I've never heard of this company until i saw this negative item on my credit report, i disputed this through Equifax which has just contacted me that the disputed item has been confirmed. I then contacted the National Recovery Agency who confirmed that BMG music has reported me as owing this money. I asked NRA for a contact number to BMG music and they stated they have no contact info for this company, So now my only option to remove this negative item is to make a complaint to the Federal Trade commission and file a law suit against BMG music

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