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Consumer Affairs


Is this your Business?

Securitas Security Services USA


Consumer Complaints & Reviews

It's a problem to me when I have 12 years experience under my belt as a security officer. When I'm hired here you have a 20-year old white male that's making $11.50 as a acting supervisor, whom has been wrote up a number of times and demoted back in January 2012 to a regular security officer making that same $11.50. This guy was repromoted back to pretending/acting supervisor. It was not brought to my attention until after the position was taken. I make $9.25 as a regular security officer. There are two regular supervisors. They were made supervisors because of their race, I believe, and also the acting supervisor who has been wrote up. I've been denied restroom breaks due to my race. I reported my supervisor to his supervisor. Nothing was done. I went through corporate. Nothing was done. I went through EEOC. It's a pending case and I went through OSHA investigation and my HR still told me after the fact that it's not mandatory that we receive any breaks, which includes restroom break.

As in my previous complaint, this definitely appears to be discrimination in hiring which is an act against public policy. This company advertises it's an equal opportunity employer. Yet actions speak louder than words. Today, I responded to a Cal Jobs announcement. This big company was advertising that they were hiring immediately. Yet I attempted to apply at the Employment Development Department. The company computer stopped me. Liz, the receptionist, asked me if I work for Securitas. I responded with no. Then her other question was "have you ever worked for Burns or Pinkerton Security?". The answer was yes. Also, this could have been way back in 1998. Then Liz indicated she has it in her computer that I was not eligible for hire, to come back in sixty days. She never indicated what the reason was.

Burns and Pinkerton was sold out to Securitas. These companies as far as I know both were not holier than thou. In fact, prior to Burns Security selling the company to Securitas, an employee of Burns Security appears to have been a victim of a racial discrimination. Guess who wanted a company that treated people like this? Securitas. Simply amazing. The case is: Clinton **, appellant v. Burns International Security, et al, Appellees United States Court of Appeals District Circuit 105 Frd 1465. This case was argued on Nov. 4, 1996. The case was decided on Feb. 1997. Note: Aug. 5, 1991 Security Officer: Clinton ** was hired by Burns International Security. It appears this passionate patriotic American was subjected to harassment and retaliation which are both violations against public policy. California Labor Codes: 2922, California Labor Code: 2800, California Labor Code: 6310.

Also, it appears this company Burns International Security violated Government Code: 12900. It appears this honorable security officer:Clinton ** suffered intentional infliction of emotional distress and racial discrimination. This so disgusting. Even after Jesus Christ stated, "Love your neighbor as yourself". Jesus Christ stated, "how can you say you love me that you have not seen and hate him that you do see?". Well, big Goliath, Burns Security International pulled a rabbit out of the hat with their perhaps big and powerful corporate lawyers to squish the small and poor people. The Federal Arbitration Act 1925 in 1947, Title 9 of the United State Code. Basically after this, no doubt honorable security officer rose to the occasion. He no doubt was a victim. Just for reporting an act against public policy to the Equal Opportunity Commission.

What happened to Burns Security recognizing the first amendment? Now Pinkerton Security likes to brag how great they were. Yet it was under their contract that Abraham Lincoln was killed. So why would Securitas even want to be affiliated with two companies that appear to have a pattern of negligence? It's obvious, birds of a feather stick together. Even the Holy Bible says, two can't walk together unless they agree.

Today I responded to a Cal Jobs security position (Cal Jobs number: **) for the city of Santa Ana. Experience required: none. Rate of pay: $9.50 hour. This was for a long-term position with 40 plus hours.

I was so enthusiastic applying with a company that offered so much. It's been a long time since I have noticed so much opportunity as an American veteran. Unfortunately, it appears today I was discriminated in the hiring process. The computer told me to come back in sixty days. Liz, the receptionist, asked me if I worked for Pinkerton and Burns Security in the past. She indicated in her notes I was not allowed to work for Securitas. I informed her that these jobs ended. This appeared to not be good enough for Liz.

I presumed that this company did not mind hiring American Veterans. I presumed this big company would give an Hispanic American Veteran over fifty the opportunity to have a career. Could this be misrepresentation (California Labor Code: 1050-1053)? Where is the due care (California Labor Code: 2800)? How is this working with best efforts (California Labor Code: 2924)?

This does appear to be discrimination in hiring. To state they are an equal opportunity employer, this appears to be misrepresentation. In fact, the only person in the world that demonstrated perfection was Jesus Christ, the reason for the season. Is this company anti American veteran? Do they prefer only perfect people? Are they forgetting they did show a small pattern of incompetency to their shareholders, the robberies in the UK division year 2006, also the two security guards who died in Northeast Philadelphia, Oct. 4, 2007? Jesus Christ said, "Take the beam out of your eye before you try to take the spec out of your brother's eye." This is somewhat disgusting. I'm so disappointed.

I am a 74 year old senior citizen and was falsely evicted from ralphs grocery store down town where the security guard works . he was arrogant and a bully and harassed in the store and in the street . I have been a customer at that store for many years and never had any problems with the management or employees. I go to ralphs to shop almost every day and food and sometimes I leave because I could find any thing I wanted to buy I also use the rest area before I go on my way to seaport village the guard said I had to leave because I didn't buy anything that day. I ask for a manager he refused to get one and forced me off the property this library computer is running out of time can write more next time

on saturday june 28, i took a break and was waiting for my fiance' to pull up on the metrobus to give him something. at which time the receptionist pulled up in her truck and ask me why wasnt i in the booth. at which time she goes so far as to tell me that they are about to fire alot of people. so i told her i dont have anything to do with that and if they are going to fire me then it better be something that i did wrong. then i told her that i was taking me fiance' something and she told me to hurry up and go back to the booth. about 830 pm, i received a phone call that from my scheduling manager mr. johnson that said please dont tell me you was out of the booth and i said yes standing outside. so we both hung up. on sunday i get another phone fall from mr. johnson that said i need you to come to the office on monday when i get out of school. so on monday i went and was told that monique told the office that i said i didnt care if they fired me thats why im in school. all of this was done so that her two cousins would have a position at PARK PLACE CONDO'S. and now i have to wait for a site.

SENT TO LAWYER JAN **** (09/25/06), BUT COULDNT HELP ME.

ALSO TO INSURANCE SAMANTHA **** (10/05/06)-GEICO

Hi. My name is Lehua ****. I was in a motor vehicle accident on 08-28-2006. I was rear ended on Alamaha street by Sheryl **** who works for Securitas. There were 2 cars stopped in the front of me. I ended up slowing down and came to a complete stop on Alamaha street. All of a sudden I got hit. All I remember that time, was my upper body flew forward towards the steering wheel and my upper body flew back against head rest and back of chair. My head and back hit the back of the chair in my truck. My boyfriend and I have an old truck, 1987 Mazda that I was driving, so the chairs are hard and not that comfortable to sit in. I had looked in the rear view mirror and saw a white car behind me. I had pulled over to the side of the road and turned off the truck. The lady(Sheryl) that hit me asked me to pull over some more, but I couldn't start up the truck and so she(Sheryl) said for me to put the truck in neutral and she(Sheryl) was going to push the truck more off the road. After the truck was off the road she(Sheryl) came up to me and asked if I was okay. I said, "no." I wasn't able to get out of the car. I was crying because I was in a lot of pain. Sheryl then asked me if I needed to call anyone. I said, "yah, my boyfriend(Josh)." I called my boyfriend(Josh) and told him I was in a car accident. He(Josh) was on his way to the accident site. I gave Sheryl back her phone and said, "thank you." Sheryl had called 911 and police and ambulance came. Police came and asked if I was alright. I told them, "no." I had told police I came from Maui Market Place and I had 1 hour before I had to be at work. I decided to go on Alamaha St. to Taco Bell because I was hungry. There was 2 cars stopped on the street. I ended up slowing down and came to a complete stop. That's when I got rear ended from behind. Lucky I was at a distance from the car in the front of me or else I would have hit them too. Sheryl's statement to police was, "She(Sheryl) was driving at 20 mph directly behind me(Lehua) westbound on Alamaha St. She(Sheryl) closed her eyes for a brief moment, opened them and immediately hit me(Lehua) from behind." The ambulance then took me up to Maui Memorial and I got treated. There were x-rays taken of my neck & back area. Nothing was found broken. Thank god.

Diagnosis I have received sprain/strain of cervical spine & back due to motor vehicle accident. My boyfriend(Josh) came to the hospital and stayed with me there until doctor said was okay for me to go home. When I got discharged from hospital, Josh brought me home. I had called my insurance company-GEICO to inform them that I was in a motor vehicle accident. My insurance claims specialist is Samantha ****. I have called her quite a few times and asked her if the other party had filed their claim yet and no would be the answer. I had then called Kaiser to make a follow-up appointment for 08-29-2006. I had an appointment with Dr. Martinez at 8:20 am. Dr. Martinez prescribed to me a pain medicine and muscle relaxer. I had received doctors note for work stating I am unable to return to work until 09-05-2006. Also I was to be on Light Duty thereafter til 09-10-2006. I had another follow-up appointment with Dr. Martinez on 08-31-2006 at 3:10 pm and advised Dr. Martinez I was having numbness in my arms and hands.

Throughout the time I was off from work and I was home I would call the other party(Securitas Comp.) and they still have not filed a report. I had spoken to Securitas Company Boss-Bill and he advised me they had made the accident report to their insurance company. I had talked to my insurance claims specialist - Samantha **** and she said Securitas insurance - Diane **** should be contacting me soon. Well she(Diane ****) has not contacted me at all, so on 09-21-2006 I was on my break at work, I had called Diane and let her know who I was and that I was involved in a car accident with one of her company's employee. She(Diane ****) refused to talk to me about the claims or what will be done, due to I wasn't on any of the truck papers. I mentioned to her that I'm on the title of the truck and I'm on the insurance of the truck too and if she(Diane ****) wanted me to fax her copies of the papers. She(Diane ****) said that she needs to talk to my boyfriend(Josh) because I'm not on the paperwork she has. As of the insurance card, I told her it's only going to show my boyfriends name Joshua **** because he's the primary and it's not going to show me because I'm an add on to the insurance. She(Diane ****) still wouldn't give me information even though I was the one in the car accident. She(Diane ****) still refused to talk to me even though I was the one in the car accident. I was getting angry over the phone because all I've been getting from Securitas Company is the run around and I told Diane ****this is Bull Shit. I said okay whatever bye and hung up. I had called Samantha **** my insurance claims specialist and left message for her to call me back. I didn't get a chance to talk to her about the situation with the other party. I will be calling Samantha **** tomorrow 09-26-2006 on my break to see what is going with the other party. Please call me at 808-***-****ASAP and let me know what can be done about all of this. I'm tired of Securitas giving me the run around. I want to get this over with and get my money for the damages I have received and the truck received. Please help! Call me at 808-***-****. If I don't answer please leave me a message and I'll call you back.
Thank You!

Lehua ****

I WOULD ALSO LIKE TO ADD AS OF SEPTEMBER 20, 2006 I RECIEVED A LETTER FROM DIANE **** WITH SECURITAS INSURANCE AND WAS ASKED TO CONTACT THEM WITH INFO FOR THE OWNER OF VEHICLE. SOMEWHERE BETWEEN SEPTEMBER 21-28, 2006 I HAD TALKED TO DIANE AND SHE WANTED A COPY OF REGISTRATION, PROOF I HAD INSURANCE, AND 2 CAR ESTIMATES. ON SEPTEMBER 29, 2006 I HAD SENT DIANE CERTIFICATE OF REGISTRATION, COPY OF MOTOR VEHICLE ACCIDENT REPORT-FROM POLICE STATION-IT SHOWS PROOF I HAVE GEICO INSURANCE, AND 2 CAR ESTIMATES-1st MAUI HAWAIIAN AUTO BODY & PAINT AND 2nd M.TOGUCHI BODY SHOP,INC. THIS IS ALL THE INFO SHE WANTED BY FAX. AS OF OCTOBER 4, 2006 KATHLEEN FROM SECURITAS INSURANCE HAD CALLED ME AND INFORMED ME THAT, "THEY ARE DECLINING MY CLAIM." I ASKED WHY AND KATHLEEN SAID, "BECAUSE THERE WERE PRE-EXISTING DENTS? NICKS ALL OVER VEHICLE ITSELF." I, LEHUA EXPLAINED, "THERE WAS NOTHING WRONG WITH BUMPER UNTIL OTHER PARTY-SHERYL **** REAR ENDED IT. ALSO THE 2 CAR ESTIMATES I HAD GOTTEN WERE JUST FOR THE BUMPER AREA ITSELF AND NOTHING ELSE FOR MY VEHICLE."
PLEASE FEEL FREE TO CONTACT ME FOR ANY QUESTIONS REGARDING THIS MATTER. THANK YOU!

LEHUA

THIS PART BELOW HAS ONLY BEEN SENT TO LAWYER KEN **** (10/19/06)

Also I would like to add that I spoke to my insurance adjuster (Samantha ****) and she had referred me to Precision Auto Body Shop to get a car estimate. I had gone to Precision Auto on October 10,2006 and they took pictures and said they were sending the claim to Samantha @ Geico. Apparantley Samantha received the claim, but due to my deductible being $2000.00 I would have to pay this amount and then something where I would get reimbursed for it or something like that. I feel it wasn't my fault that I was rear ended by Sheryl **** and that the other party is trying to get out of paying for the damage to my vehicle. On the Police Report it states that I was stopped and that Sheryl **** was going 20 mph when she hit me(my bumper). The other party states there is no damage to their vehicle, but on the Police Report it shows there is light damage to the front license plate area and on my vehicle is the driver side back bumper. Please if you can help me out I would really appreciate it. Lehua

ON OCTOBER 20,2006 I, LEHUA RECIEVED INFORMATION FROM GEICO ABOUT SMALL CLAIMS COURT. MY INSURANCE ADJUSTER-SAMANTHA **** SUGGESTED THIS IS THE BEST WAY TO GO NOW. WITH THE INFORMATION ABOUT SMALL CLAIMS COURT SAMANTHA SENT ME ESTIMATE FOR THE BUMPER FROM PRECISION AUTO BODY. I ALSO RECIEVED PICTURES THAT PRECISION AUTO BODY TOOK OF THE BUMPER TOO. THE BUMPER SHOWS WHITE MARKS LEFT ON IT FROM WHEN SHERYL **** HIT ME. THE BUMPER HAD NO DAMAGE AT ALL BEFORE THIS ACCIDENT OCCURED!


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