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Consumer Affairs


Virtual Learning Center

1925 Pine Avenue, Suite 9035, Niagara Falls, NY


Consumer Complaints & Reviews

I signed up, paid for and started the MT Advanced Course (Tuition and Materials). The terms were $999 down payment, and the rest to be paid in 7 payments worth $110.37 each and $10.37 in November of 2007. I just went to sign into my account only to find out that the company doesn't exist anymore. I just had a baby in June (she's 7 months old) and need a means of working from home. I cannot afford another course.

I enrolled in the Medical Transcription course on Oct. 28, 2005, and I am no longer able to complete this course. The website in which I would log in to my course is no longer there. I paid $625 for the course that had no expiration since it was "do at your own pace" kind of thing.

I paid for and began attending the online medical transcription course in the summer of 2009. After having to take some time off for personal reasons, I logged on to finish my course, and a message came up and said the site was no longer in business because the owner lost his battle to lung cancer. I paid $1,000 to take this class. If they are closed down and cannot offer me somewhere to finish the class, I should get a refund of my money.

I was a Medical Coding and Billing Instructor for The VLC since July 30, 2008. I got an email around December 10, 2009 stating that the school was closing down the following two weeks. I couldn't login again after maybe two days. It is horrible what all of the students have had to go through and also all of us, instructors, who lost our jobs two weeks before Christmas.

I enrolled in this course in March 2009. I have paid my total of $1008.95 and now I went to work on my course and found out they are out of business. There is no way to earn my certificate nor get a refund for false advertising/product. Do I have any recourse? I see there are several complaints on your website.

I enrolled in a Medical Transcription Course and paid in full for the entire cost of the course. However, the company has now gone out of business. I have not been able to complete the course, gotten the rest of the materials that I have paid for, nor gotten a refund on my tuition. The phones are disconnected, emails are not answered and mail comes back undeliverable.

I joined in the Basic Medical Transcription course in Spring 2008, finished a part of my exams, and took a break. I was not aware of the fact that VLC has shut down its business. I had paid around $1200. I am not employed and I wanted to do something from home so that I will be able to handle both kids and studies, but now I have lost my money and I will be not be able to pay for another course. Please help me get my money back. I am a homemaker and wanted to do some job from home to raise my kids.

I signed up for the Medical Transcription Course in April of 2009. I paid a "sale" price of $863.00. On December 31st, 2009 the company disappeared. It makes me wonder if they knew they were going to close and offered a sale price to try to recruit more unsuspecting victims. The company looked very professional and sent off all the materials in a timely manner. I am a single mom who cannot afford to lose this kind of money on a scam. It's such a shame. If anyone knows of a pending lawsuit, please post, although since this was a LLC, I doubt we will be able to recoup anything.

I have been reading everyone's complaints about thevlc.com. I took courses through there and still 2 years later can not find a job after being promised job placement. I can not find anywhere I can get certified that is not going to cost me even more money. I've spent $3600.00 on this school and basically have nothing to show for it.

Billing and Coding Courses - Expert (DVD (regionless)) $2165.00. I started the course in November 14, 2005, but had to take a break for a while to care for my children, coming back to it in 2008. I was going to finish soon, but how can I get my certification now? I was promised free job placement for one year after and immediate certification to the American Medical testing board. I invested $2,200 to get certified and and had lots of time invested. I had to struggle through a severe learning disability, which is why I had chosen this school. They seemed to have helped people like me. What am I going to do now?

I signed up for the transcription course and paid in full. I had to take a break for a while and I went to return to the course and cannot find it. I am out close to $3000 and do not have a certificate and cannot finish the course. I am out the money and my husband will not let me pay for another course someplace else.

I signed up for the Expert course and had paid in full. I was supposed to receive a laptop with the course which I never got. I was midway through the transcription part of the course and would have graduated within a few months. I went to log in and discovered that they were out of business. That was 1 week, after they closed the doors. No notification was given, no refund, and obviously no certification will be given. I will have to start all over with another course and I do not have the money to do that. There should be some legal recourse for those who have been left with nothing to show for our time and money.

I was enrolled into the Medical Records Specialist Course. I had started in 2009 and took a break from the website and had just studied my hardcopies of notes. I went online to take some tests only to discover the school and site were gone. It was paid in full by the state Workforce Agency. I may need to pay back Workforce out of my pocket since I was not able to complete the school.

I enrolled in November 07 for a Medical Transcription course, which I was still working on; there is no deadline to finish. I took a break for 2 months, November and December this year. On January 20th, I went back to the website to start my transcription course, which is the end of the whole course only to find that they have sold out and closed. There is no way to contact them, their phone lines are disconnected. They did leave a message on their used to be website, saying they have closed and will not resume business.

Therefore, any students still in the course cannot finish school and get their certificate. The school costs around $3000, so that is just gone now. I know there are other students in the same situation as I am. If you are a victim of The VLC, please email me so we can figure something out. I have spent 2-1/2 years in school and paid in full $3000, and have nothing to show for it.

I enrolled at this online school on 11-18-2009. I am one test away from completion. The school has gone out of business. I need help!

I was in the process of taking two courses through this company, a transcription course which I spent $1700 on and a coding course which I spent $700 on. During the course of my taking these two classes, the company ceased offering them and I was unable to finish them. I have been unable to contact the company at all. Their website www.***.com is no longer theirs. I cannot even access the sites I was taking the classes on.

Upon completion of the transcription course, I was to be reimbursed 50% by my workplace for taking the class after proving I had passed it. I am unable to finish it and now I cannot get the money. I also cannot get a job as a transcriptionist from home or a coder from home without the certification I was promised after finishing these classes.

They are charging my credit card for something I did not order or enroll in.

I looked at my bank statement last night oneline and I noticed that the Virtual Learning Center has been taking money out of my checking account. I have no idea why or how they were verified to do so. I tried to call the 800 number listed, but that number has been disconnected. Any ideas how I can stop them from taking money out of my account??

I enrolled in the Virtual Learning Center's Expert Plus Certificate Course for Medical Transcription in May 31, 2006. I made a one-time payment of $2795.95 for the entire course and received a partial shipment shortly thereafter. The packing slip included with the materials indicated that my foot pedal would be shipped seperately from the distributor. Unfortunately it did not list when the materials that were "exclusive to our Expert Plus package" would arrive. These materials, include but are not limited to the AAMT Book of Style, 2nd Edition CD, a Medical Terminology Video Collection, the Quick Look Drug Book 2005 and 10 Stedman's Guides.

I have repeatedly called the telephone listed on the website and letterhead that I have received from this company. There is no live person answering phones. It is just a message. I have left at least six messages, all to no avail. No one will return my phone calls. I have contacted my instructor, Bev Henderson, only to be informed that she has left the company. I have emailed the "manager," Amy Rudd and received no response. I have emailed my current "instructor," Carol Simpson, also to no avail.

You can be sure that I will be contacting the Better Business Bureau about this company.

BEWARE! Enroll in a real school, not this cheap scam.


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