New York State Higher Education Services Corporation

I was contacted by a collection agency in approximately April of 2009, indicating that my loan was in default and my loan had been assigned to them for collection. I set up a payment arrangement and scheduled an automatic withdrawal from my checking account to occur monthly. Payments were deducted from my account monthly as arranged until September of 2009. I was never contacted by the collection agency or notified that my payments would cease.

One day, I noticed that my checking account balance appeared larger than I anticipated--that is when I realized that my student loan payment had not been taken out of my account for September and October. I immediately contacted the collection agency and was then told that my loan had been returned to the New York State Higher Education Services Corporation.

After being given several different telephone numbers, I was transferred to the collection department of the NYSHESC. I again set up payment arrangements to be paid on a monthly basis (totaling approximately $60 more than the previous payment, which was already a hardship). I have made the payment monthly as agreed; however, I continue to receive notices in the mail indicating that my payment has not been received and threatening garnishment of wages and tax refunds.

I have contacted customer service at the NYSHESC each month to clarify that my payment has been received. Each time, I have been told to disregard the notice, as my payment has been received. The last time I called, after waiting 40 minutes to get through to a rep, I was told that I should contact the IRS to find out if "I am certified or decertified" and was provided with a contact number for the IRS. This is absolutely ridiculous and I should not be receiving threatening notices when I am making my scheduled payments.

Furthermore, I have been informed that in order to qualify for the rehabilitation program, that I must make nine consecutive payments. My payments to the collection agency were stopped without notice; thus, interrupting my payments before nine consecutive payments could be made and I strongly suspect that there will be a problem in the future that interrupts my current payments. This appears to be a scam. I would like to file a complaint regarding this matter.

The New York State Higher Education Services Corporation corrupts with Sallie Mae Servicing to steal money from student loan borrowers.

I am a single parent. From September 1986 to 1998, I attended college half time non-stop. In October 1986, I borrowed a loan from Bough of Manhattan Community College with Chase Manhattan Bank , 220 Lasley Ave. Silkes Barre, PA 18773, telephone 717-821-3600; the amount was $2,500, but I only received two thousand four hundred and something because they deducted the money.

In September 1988, I transferred to Brooklyn College.

In 1989 and 1996, I constantly received telephone call from Sallie Mae Serving demanding money and threatened to destroy my credit. I told them I never borrow money from Sallie Mae Serving and later I realized Sallie Mae Serving bought my loan from the bank. I told them I was still in College and I was not able to pay yet and I was eligible for deferment and I sent them the deferment paper. But they kept calling and started to destroy my credit and started to charge me interest. I started to borrow from other places and returned my loan.

In June 1998 I returned all my loans that Sallie Mae Servicing bought from colleges when I stopped attending college in June 1998. I did not hear from Sallie Mae Servicing except that I received materials from them for to apply credit card from Sallie Mae Servicing.

In 2001, my son started to go to college, he applied a Direct loan from University of Rochester with the New York Higher Education Services Corporation when applied college. Right after, I started to received letters from Sallie Mae Servicing stating that I still owned them $102.58

Before and while I was having dispute with Sallie Mae Servicing, I started to receive phone calls from the New York Higher Education Services Corporation stating that I owned money and bought it from Sallie Mae Servicing right away when I requested for review.

Then I constantly received phone calls from the New York Higher Education and they disregarded my request for review.

Since 2004, the New York Higher Education Started to have all my New York Tax Refund $145.5 and I still own them money.