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Consumer Affairs


Lifestyle Lift


Consumer Complaints & Reviews

My mother has scars and lumps on her face. Nothing really changed. She still has wrinkles that were there before they started her lift and laser. It was a lot of money and she was promised she would be taken care of and we got nothing but money lost. And they don't want to give a refund.

Post-operative follow-up appointments have been continuously changed. After the third time, I was contacted by Lisa, 760-, a LifeStyle Lift representative, who personally intervened and claimed she had taken over the scheduling due to problems with the office located at xxx *** Way, San Diego. Lisa advised me that an appointment was made for my wife on January 26, 2012 at 10:30 am.

Once again, on the morning of the 26th, a representative from LifeStyle Lift called and stated my wife's appointment was scheduled by Lisa for 8:30 am. As a result of the persistent confusion and appointment changes, we have made two unnecessary trips to San Diego as we were unable to see the doctor. The experience of this particular nature has caused great frustration on me and my wife.

I am writing on behalf of my mother who had this procedure about 18 months ago. She is in chronic nerve pain all around her face and especially around the ears and hairline. She has permanent scarring and excess scar tissue and bumps under the skin created by the internal stitches. She has consulted other physicians and plastic surgeons that all said it was a botched job and the conditions are permanent. Note: they had her sign the release of liability after they gave her the sedatives. If you are considering this procedure, don't let the fancy office and fake smiles fool you. Go see a real micro surgeon or plastic surgeon. If it looks too good to be true, it usually is and if you search well, you will discover that the success rate is dramatically less than what they claim or consider!

Dr. R. at Lakes Dermatology did a thread lift on me. I have knots on my head that causes headaches and I have 5 scars under my chin, which is making me have double chin where scars have formed.

I am really confused here. I know several friends that have had the Lifestyle Lift procedure and eye work done and were so impressed they referred me. I was not a candidate at only 48 years old, I was told but did opt to have the laser treatment for $3000.00, done. I was treated with the utmost care. The facility was very professional.

I asked for references and every person I spoke to had rave reviews on there procedures. I just almost have to believe some of these complaints are no more than a blatant attempt at smearing the reputation of a company that obviously has forced other plastic surgeons to drive down there price by more than half. I went to several different surgery groups all of whom were more than twice the price of LSL centers. I just have to say I love my results and have 3 friends that have had the full facelifts with stellar results. One of the things that stood out to me was that LSL is known to not cut into nerve endings so I just don't believe all I have read on this board.

I along with 1 family member and 2 close friends had amazing results with our Lifestyle Lift experience. Take what you read with a grain of salt. I sincerely believe alot of over-exaggeration & smear campaign is going on. There has to be a reason LSL is the largest facial rejuvenation surgery group in the US today with more than 1/3 of there business coming from referrals. Just don't get this.

If zero was an option, that's what I would choose. I was told I would look 10 to 15 years younger with the procedures they recommended. I drove over 100 miles to Dallas for day surgery. I was convinced by them I would have excellent results with minimum discomfort. What a surprise for me! My face looked like I met an incoming bus head on. It was at least six weeks before I saw any recovery. Not to mention the staph infection I got from the surgery. I went to my own doctor before I finally got healed from that. Even worse, after all I went through I see no improvement in my face. This experience caused great physical and emotional trauma.

I am on a limited income. I spoke to the consultant, Cheryl **. I said I looked old and tired. We discussed a eyelift, maybe a facelift. She didn't think laser would help but had to speak with the doctor. Dr. ** ask of my concerns; advised a facelift and full laser. Yes, it looked as though a buss ran me over and was very painful and took 3 weeks to be seen in public, however, if I got results it would be worth it. Nope, I don't look any different. I have the before and after pictures to prove it. When I went back to complain, I was told that they would give me a free laser treatment. No, I could not apply the "free laser" to an eyelift, what I wanted in the first place.

Do not use Lifestyle, you do not get what you paid for and it hurts.

On November 2011, I was talked into a $400 deposit for a consultation and was told that it would be refundable to me should I cancel or decide not to have a lifestyle lift. They have not refunded my money and I have made calls and notified them in writing. The consultant told me the refund would be made. But no refund has been done. Twenty days and waiting.

It was a very painful procedure. I looked like I was in a car accident. I was told that I'd only be out of work for approximately one week and I was out 4-5 weeks. The doctor that performed the procedure was not receptive and I later learned that he quit or maybe got fired and started his own business similar to what he did for Lifestyle Lift. I went back several times after the procedure and told him that I was not happy and they could have done much better job. He told me that he thought it was a very good job and it was the best that he could do.

I got totally frustrated and just let it all go. There was also another lady who I met that complained to them so much that they finally told her that they would re-do her procedure in 6 months. I was not given that option. I wouldn't recommend them to anyone! No one even noticed I had anything done or remarked that I looked any different after this painful procedure.

Thank you that you have this forum. I haven't dealt with Lifestyle Lift, but had been thinking about it. I was doing some research and ran across this. I won't deal with them now because of these postings. I am glad we have a forum such as this to check these companies out before dealing with unscrupulous entities.

I thought the doctor was nice. But he did not do a good job. I had to go back to have him do my neck and I am not happy with the neck. That is not my main problem. It has been a couple of years and I can't stand the pressure on both sides of my face. It doesn't go away and it is very painful. I noticed that when I am stressed it is even worse. I am not sure what to do.

I was told it was a simple procedure and my fiancee was out of work for 3 weeks. I didn't even know who she was when they wheeled her out. She was in a lot of pain and couldn't hear out of one ear. We went to follow-up appointments and mentioned her hearing problem. We were told it was just swelling and to wait 3 to 4 months. It turned out they left a gauze in her ear and the skin was growing around it. What a nightmare! Stay away from these chop shops.

I can't really rate the company, as the doctor did a terrible job on my face. Perhaps a -0! (In order to submit this complaint you have to rate the company. Why when they don't deserve any kind of rating, except bad). What he promised was not true. I was so swollen and hurt for over three weeks that I could not really go out, without total embarrassment. Kind of looked like Frankenstein's Monster's Monster!

I was bruised all the way to the middle of my chest. I am still numb down the side of my face and have scaring on my ears. I was bleeding out of my left ear the night of the surgery and went to the emergency room. The doctor from Lifestyle told me not to go. I finally controlled the bleeding myself. I got the "FREE LASER" on my lips and around my mouth and it caused an infection that has left my face scarred.

I had to go to another doctor, my dermatologist, to determine what I had on my face after going back to Lifestyle four times with that doctor having no idea of what was going on. I look worse than when I paid the man. He told me he would do the procedure again and I told him that he would never touch my face ever again. He wanted to just do one side over and I figured I would look like the Joker from Batman, if he touched me again. I threw good money away that I really did not have. I had hope, but that company failed me. I would not recommend them to anyone and they do lie on their commercials.

I had a mini-facelift that included pulling my face back to my ears and and liposuction under my chin. I was asked about keloids and I only had experienced one very small keloid on the side of my wrist. I was told by the doctor that it would not be a problem and he would suture the area and inject steroid medication to prevent any keloids.

I had been seeing the ads for some time. When I saw myself in a video (and was horrified), I went in for my free consultation. Of course I was told that I was a perfect candidate. I was told that I should allow 10 days recovery time (I should have realized then that everything they say in their ads is misleading). I was given a list of meds to get prior. What, for $5500 they can't give me some Valium and painkillers, let alone some bandages?

They took pics before, with no make-up, no smile and in dreadful yellow light designed to make you look as bad as possible. After about 50 painful shots all over my face, they started cutting and cauterizing. I cannot tell you how stressful it is to feel the cutting (it doesn't hurt, but you can feel them "sawing" through the flesh and cartilage) and then to smell your own flesh burning. The doctor walked in at the last minute, performed the surgery, then promptly left. I was left in the hands of assistants the entire time. I never saw him again. The actuall cutting may have taken "about a hour", but I was in there for close to three.

I had the Lifestyle Lift done a year ago... I was happy for six months then it all dropped. My face is really bad. And for the money, I got ripped off.

He did try to fix it and I went through the pain once again. But of course it did not work. Be careful with the ads that Lifestyle brings. I so wish I could sue Lifestyle Lift Company.

This is a complaint about their advertising. I have not had any procedures done by Lifestyle Lift. The ads they run on television are clearly shot with gauze or Vaseline smeared on the lens of the camera. The photographs in the magazines are as phony, with a big difference in how the before and after photos are shot--with regard to lighting and head arrangement. They are attracting customers from their tricky advertising.

As of June 18, 2011, I had procedures done at the Lifestyle Lift located in 12657 Alcosta Blvd, San Ramon, California, 94583. I paid $10,600 on the spot before surgery, and $400.00 upfront. Dr. ** did too many mistakes; out of three procedures only one was done, which was the neck area. The eyelids were done instead of the eye brow area, and the lower eyes ($2,200.00) were totally ignored. The services were not rendered. The free $1,000 laser treatment to be done on my mouth area was not done either. There were too many discrepancies. I asked for my $2,200.00 immediately after surgery, and they refused to credit my account.

Yesterday, 9-2-2011, I had a 30-day follow-up appointment. Mind you, after 2 1/2 months later, and Eileen ** set me up. She is the manager there, and she refused to let me see my Doctor. She set me up and only took pictures. I asked her to call the corporate office, and she also refused that. She made a scene in front of all the people sitting in the waiting room, stating that my ex-husband and I weren't ever satisfied, as if she was paying me the money they owe me. That was an act of defamation of character. A woman that came in after me was called in to see my doctor for a follow-up, and all of a sudden he can't see me, after $11,000 dollars? My follow-up appointment is pass due. What a way to treat their customer.

My wife and I both had the Lifestyle Lift procedures on July 2010. It is over one year later, and I still have numbness on my face. They didn't tell me that I would have whiskers in my ears and behind them, which are nearly impossible to shave; I have cut myself nearly every time. My wife had a huge blood sore on her neck for ten days after her procedure. They wouldn't see her and only prescribed antibiotics over the phone. She struggled with that embarrassing ugly sore for over a month. After it finally began to heal, there was an ugly two-inch scar. She was very emotionally distraught.

We insisted we go back to them; only to find out the doctor who did her procedure had left. That was why he wouldn't see her two weeks after the procedure--he had left the company. He knew he was leaving before the procedure, and should have told us, so we would have had the option to see another doctor. We insisted she see someone. The office finally agreed, and set her up to see another doctor (note that they are over two hours away, and multiple trips). The doctor would not criticize the doctor who left, or his procedure. He was gracious enough to give my wife some injections in the bulbous scar to try to make it smaller. After few weeks, the injection did help. However, there remains a visible scar that has emotionally damaged my wife forever. We would not recommend their services to anyone.

The ads are lies. You can't go back to work in a couple days. The surgery hurt. The needles that numb you hurt. They cut your skin, and you can hear it. Then they pull it tight. Your face swells up like a balloon. You are black and blue. They should not be able to run their ads. I was cut all around my ears and I have scars.

I went for a Blepharoplasty (upper AND lower eyelids) at the surgery center in Ontario, CA. The surgery was not too uncomfortable for me but at some point I realized something was not right. I had this horrible feeling that it would not turn out good.

After one year, I still have deep scars on the upper lids. One eye was pulled up so tight. I can't keep my eyes shut when I raise my eyebrows and my eye is constantly exposed to everything. It's as if I don't have any eyelashes. I can no longer walk every day like I once did as the wind or the slightest breeze make my eyes pour! Not tear but actually pour.

Dr. ** cut off too much of the upper eyelid skin. To make the skin come together, he created a horrid lump between my eyes and pulled the outer eyelid so tight that it created round eyes! I was not born with round eyes! My desire was to be able to wear contact lenses and date again. Now, I can't even look at anybody as this is one horrible face and it is not mine! I am so angry!

I submitted a complaint to the California Medical Board but that's about all I can do. Medical malpractice suits are very expensive up front and I am not able to afford one. I am so miserable over this surgery. I wish I had never had it. Nothing can be fixed now. I will not take pictures of myself anymore nor will I post one on any dating sites. Compared to how I look now, the 'hooding' was beautiful!

I urge everybody not to go to the center in Ontario, CA. You will meet rude receptionists, uncaring staff, very long waits when you have an appointment and a doctor who doesn't look at the whole picture. He now works in his own office in Arcadia, CA. Stay away from him!

I had my LSL procedure done on March 17, 2010. What a painful disaster. My face was pulled back too tightly and the technique Dr. C used caused large puckers on my temples (like Frankenstein knobs). I couldn't go out in public for 4 weeks and the scars behind my ears are still painful. In the meantime, I went to a well-known plastic surgery and paid $1900 to have the puckers removed in June 2010.

Thank God, he knew what he was doing. He has recently released me as his patient and is going to mail my medical records to me, including the before and after pictures he took. I'm going after Lifestyle Lift as soon as I receive the medical records. I'm going to get my $1900 back at the very least or I'm going to go to one of the local TV investigators with pictures in hand to show what was done to my face.

Lifestyle Lift is the biggest scam happening. There doctors are ENT's, not board certified cosmetic surgeons, at least not at the Troy, MI location. I have been in touch with a rep at their main headquarters. She is waiting to receive my medical records and pictures to submit to the "board" to decide how this is to be resolved. I'll post my results. Also, I am in contact with three other LSL patients who had their surgeryy done in Troy and they are mad as **** with their results.

My surgery was done in December 2007. I was very disappointed in what was advertised versus what I wound up with. I wanted to freshen my eyes and they talked me into a mini-lift. The consultant indicated that I could save as much as $1200 if I signed today. Both eyelids were cut differently, one was not even in the crease of my eye. One eye was cut like a cat's eye with a curve on the end, the other eye was cut straight across, and a pocket of fat was left to hang over the straight cut. My ears grew much longer and hurt constantly. The pain was intolerable. My face stayed swollen black and blue for 3 weeks. The pain of being stabbed repeatedly over and over in the face with needles, the crunching noises, and the smell, there is no way to describe how horrible the experience is.

When I complained about my eyes after they started to heal up and you could really tell how different they were, LSL kicked me to the curb. Their suggestion was for me to have a brow lift that would have only made the scar on the eye that was not in the crease look even worse. The surgeon did not like being questioned on my visit to remove my sutures, which they left 1/2 of them in, about why he cut me twice behind one ear. He told me to grow up. In the beginning, I only wanted them to fix my one eye that was cut straight across and remove the fat bag. I refused to see Dr. **** after his hateful 1st visit antics. I had no idea that he did not work for LSL and that he was/is a freelance surgeon and has his own practice closer to me than LSL in Marietta. He also offers his own version of the One Hour Lunch Hour Lift. I returned to the Marietta office thinking I signed up for the surgery with them. They would be the ones that would help me. They refused to do what I ask for.

So, I asked for my money back to have my eye fixed by another doctor, again, excuse, excuse and more excuses. They kept having me drive over 100 miles to see them, 5 times for follow-ups + 2 original visits, to see if there was any improvement and they took neither notes nor pictures until I showed up with my husband. When my husband was with me, the General Manager joined in along with Dr. ****. I asked for my after pictures to be taken at this time and they were. My ears continued to hurt like a toothache. The skin felt like it was wadded up behind my ears and my lobes were stitched to my face. I could not stand to wear earrings at all for the first 5 months. I could not sleep on my side, it hurt to talk on the phone, and it hurt to wear my glasses for any length of time. I just cannot explain the kind of pain, searing, stabbing and burning all at the same time. I searched for other surgeons to redo the work. Most of the doctors just shook their heads like, you big dummy. How was I to know?

I picked the LSL office due to the advertising and what the brochure promised. The before and after pictures that are shown and the endorsement of ABC, CBS, NBC and others. The endorsement of Oprah and others plus Dr. ****, the founder and all his talk of how safe the procedure is. The doctor's credentials looked good. I did look him up on the net. The advertising was excellent but as far as the procedure, it was pure ****. Dealing with the front office and the home office was **** after the surgery. I had to have the surgery re-done completely by a competent surgeon. I could not believe the difference! I woke up, my eyes looked almost completely normal on the 3rd day and they look the same.

My ears no longer hurt and they are not as long. This is known as pixie ear. I just can't believe that a company that is as large and as well know as LSL can get away with this kind of treatment of their clients. This just can't go on. I have read real horror stories and have heard even more from women too embarrassed to post. It seems like they can do whatever they want, there is no way to stop them, and everybody is afraid of them because they sue. One woman told me that she was threatened with a lawsuit if she even mentioned the doctor's name.

If I can stop one woman or man from going through what I went through, I figure that I have done them a big favor. The big selling point of not being put to sleep and that makes it so much safer is complete BS. I will never forget the stench of my own skin burning and hearing the surgeon saying over and over that he was late for another appointment. My one-hour appointment took over 3 and 1/2 hours. I sought out lawyers to help me at least recoup monies paid which cost $6300 and I was told that because I signed a consent form that I had no legal recourse since I was not dead or my head hanging by a thread. It did not seem to matter that I signed while already sitting in the OR chair, sedated. I would recommend that anyone considering this procedure to be sure to read each and every piece of paper twice and seek out a 2nd opinion. I also realized that the surgery that they call procedure is really an SMAS lift that has been performed since the late 60's and early 70's and most ABCPS do not use this type of lift anymore because the results are not long lasting.

I will start with the hype they give you with commercials about 1 hour surgery, going back to life right after minimal invasion, it's all lies. The surgery took hours longer; they cut off your ears and sew them back on to my face on one side. Needless to say, after I started to heal, I developed a cyst or abscess under my right ear. It started growing and I went back to get help and Dr. Blum looked at me and said this is no problem of mine, you got something unrelated to surgery, gave me some antibiotics and sent me home. I thought I had developed cancer or something worse. I then went to my medical doctor who recommended me to go to a local surgeon to take a look at this as I'm getting sick from it.

The plastic surgeon Dr ***** of Eureka Calif said it was definitely related to the surgery. He requested my records and received none. I called Lifestyle Lift and they were very kind and said I needed to see them first. I then went back Dr.**** who injected me with some sort of anti-inflammatory medicine. He sent me home.

It was no help. I called several times, made appointments that were lost after we went 5 hours to Roseville, twice this happened! I'm finally mad and call corporate office and she gets nasty with me and when I mentioned, a lawyer she decides to try to help me. I get a call from Lifestyle Lift. "Come in, you may need another surgery." I go for a scheduled surgery, he sits me in a chair and gives me shots that sting like hell and goes to work without me being at least semi-sedated. I heard and felt everything!

I know I passed out twice as I was awake to recall all. I bleed all over my hair and I see blood all on my shoulder and he uses the cauterization and I smell burning flesh and he says out loud, "stop bleeding!" I pass out again. He gives me no pain pills, sends me to the outer office as I wait for my ride. I felt sick and traumatized. Needless to say,it didn't help .I still have the bump on my face and a new pus sack below my ear.

I went back again and they offered me a whole new surgery as I went through all this suffering since it has been over a year of pain and no healing on one side of my face. I look the same as I did before this whole ordeal. I paid $6000 for pain and no results. All that was lifted was my wallet. They offered me another surgery and I'm refusing. I'm frightened of these people. I'm trying to get my whole medical records for Dr. ***** and we are experiencing problems. They won't give all. I sent a $20.00 money order they said was necessary.

I do not wish to fight with them anymore. I feel that this was neglect from Dr. Blum denying it as his mistake in the first place. I want my medical records. I really believe I should get my money back for neglect and poor care. I now have to pay a whole new Plastic surgeon to undo the mess and try to clear up this abscess under my skin. He's not sure he can help me. To put it bluntly, I'm scared to death as I can't take anymore antibiotics. They are starting to have nasty reactions. I have left out some of the things also as I feel completely traumatized by this whole experience.

They keep changing their phone number. A 1-hour procedure took over 3 hours filled with pain and lack of sedation, and 1-day recovery took weeks. I was in bed for 1 week, couldn't go out in public for over 3 weeks, and even then required 'camouflage' to go out in public. The visible results are lopsided ears and jawline, swollen rope like scars around the ears, no improvement in appearance and added bonus is shooting, burning pain around my ears and across my cheeks, especially using the phone or sleeping on my side at night. Over a year later, their solution: Go to the doctor's private practice and pay him $9500 to fix it.

At first, the manager told my husband and me that we were both perfect candidates for lifestyle lift. She told us it would take about one hour and we would be out and about and back to normal activities the next day. She said there would be a small incision in front of the ear that would be hidden. She used her fingers to pull back our face and neck area to show us the results we could expect. They also try to sell you many optional procedures at this point (eye work, etc). We both did opt for the optional liposuction of the jawline to maximize the benefits of the procedure. I had my procedure first and my husband's was scheduled for a week later.

The procedure was horrific and scary. The sights (huge needles, the fat being suctioned from the neck passing right in front of your eyes). The smells, burning flesh and blood from cauterization. The lack of promised sedation. I was given 1 small Valium just minutes before they started the procedure, promised I could have more if needed, never given another one despite repeated requests during the 3 1/2 hour procedure. The pain from numerous and repeated facial injections that were like burning stings around the face and ears. I lost count after 20 injections. The numerous injections also caused my hands and arms to tremble and shake, and my heart to start racing, which they said was normal. This was only the beginning of my horrible experience.

My less than 24-hour recovery took weeks! I was basically bed ridden for a week, with pain and swelling. I called each day, they said the swelling, heat and pain were normal. Upon return for removal of stitches, they found I had developed a bad case of cellulitis! I couldn't go out in public for over 3 weeks, and then had to use a lot of camouflage to hide the swelling and bruising that was still very apparent. My final results: barely noticeable 'improvement', lopsided ears and jaw line, swollen scars, lumpy scars behind my ears (still - 3 years later) and shooting pains around my ears for over 2 years.

It took over a year to get to see the actual doctor again, and he offered to fix it for me - at his private practice, for a cost of over $9, 500. Avoid! By the way, after my fiasco, my husband canceled his procedure that was set for the next week as he was still taking care of me. He was denied a refund of his deposit - despite the manager's assurance that he could have a refund at any time if he changed his mind after my procedure. Looking back, their operation reminds me of the snake pit of a time-share sales office-- offers of discounts if you signed up right then and there, lots of smiling faces and promises, but once you give them your money, they don't want to hear from you again.

I had a horrible experience with Lifestyle Lift 2 years ago with no results and still have discomfort, itching, scaring. Just for everyone information they are being investigated by the Attorney General's office. Please feel free to get the word out to other consumers since an investigation involving LSL is published on the Attorney General's website. E-mail them with your complaints about Lifestyle Lift at ** or **. They need to be stopped with their madness forever.

I and two other had the same issues listed with Lifestyle Lift (LL) doctors and staff here in California. Everyone should contact the Better Business Bureau (BBB) as they use the BBB to validate themselves. Also contact ABC, CBS and NBC all of whom they use to validate themselves and ask them to contact them and remove their ads for LL. Make a stand! Once these things are no longer shown on their site, fewer will fall victim to them!

I went for a free Lifestyle Lift consultation and subsequently gave them a $500 deposit towards a Lifestyle Lift. Eighteen (18) days prior, after reading their literature more thoroughly I decided against it. I notified them of my cancellation by telephone and a letter to Mr. George ** requesting my refund. I had was one free consultation and did not see the doctor. Mr. ** denied receiving the letter and so did reception.

I spoke to him and reception today, 9-7-10, and sent out another letter return receipt requested, even after they told me I didn't need to. The receptionist became evasive, I had to insist on speaking to the Manager who then started being condescending, "Dear and why aren't you going to have it done?" I simply said it was personal. Upon researching them further, I decided against it. He stated he was referring my request to corporate. At this point, I am waiting to see if they will refund my deposit, as no services were performed, and just a free consultation and my advance cancellation.

Please, I would like to withdraw my comments about Lifestyle Lift and allow the 7 weeks to pass and breathe with my results not against them and let this heal more. I went to Lifestyle Lift today, was treated royally with great additional information and positive outlook replacing my perspective, more than my jealous friends gave me! LSL also gave me my before pictures! Wow, I didn't know what ugly fallen features I'd gotten used to. The photos are untouched, proof positive. Please re-track my comments asap.

Please add to my comment posted that my face was not lasared at all. That they had me sign finance documents without copies the day after "surgery". My children were born at home in a beanbag chair, so I am not squeamish to 'pain' and I'd rank this with childbirth! And I slept through the 'procedures'. I suffered nightmares waking up screaming "Help, help," and being chased by the doctor. And that the rehabilitative vocational education was over $7000, scholarship I'd waited 3 years to attend! I told them all I was hopeful of.

I went in for a consultation on 8/13/10. They knew I was due to go to school the 23rd. They scheduled me for doctor consultation on 8/17/10. I was told this might take a little longer than an hour, but that the doctor would laser my whole face, too. The doctor said where I really needed the age off was upper lids. So they did my neck and chin and eyes! I was in from 1:30 pm until 6:4 5pm. I was wheeled out in a wheel chair. They kept my purse and house keys. I could not get in to get them and the pain pills were in the house. I had to call a locksmith break in and my brother was so upset and called a nurse friend of mine. They both babysat my pulse for 12 hours!

I came to looking like a Mongolian Down Syndrome child. A big rope was hanging around my esophagus. No one will call me back. The stitches aren't all out. They forgot the chin. They were too busy wiping tears from their eyes looking at mine with 1/2" wings out the corners, sewn half their size shut with huge red scars across the lids not where the crease was. I think they forgot the eyes and a surgical technician did them. I don't believe any plastic surgeon would do this to someone! I blew school. I will never work with an esthetician with these effects. I have never worn makeup, I told them that, and that I have a TBI. I have a huge black mark down my chest. Who knows what this is going to be? They will not return my calls. I married a man a bit younger than me in May. This was a surprise gift to him so he'd stop calling me his 'old' lady. He will never want to see me like this! I am crying while writing this.

I went in for a procedure 2 years ago that was supposed to be simple, quick and painless. None of those things happened. I was a mess, and after going home I vomited for 2 days which did some damage to the procedure. I finally got better and eventually went back to them so they could see that the results were not right. They said they would do a revision free of charge and it would not be bad at all. I went in but chickened out and left but finally went back the next summer and had it done.

Again, it was long, painful and dreadful recovery. I went home and again vomited and was literally in bed for 2 days. I feel this was false advertisement and I would like my money back or at least half. This was an ordeal for me and my family. I pray people check with others about this before going in to have this procedure done as it is nothing like they advertise.

I received promotional materials and photos of Lifestyle Lift and went for consultation. I was told I was a good candidate for procedure. We scheduled an appointment, but then the original physician left, so I was assigned a new doctor. We started the procedure three hours late and instead of one hour, I was there for three or four hours. They pumped my face full of Lidocaine, but it hurt like hell. Doctor was way too aggressive, and not highly skilled and I think he caused more damage than necessary.

Seven months later, I have an ugly scar under my chin that three separate physicians have examined and said was not well done. I have thick scar near my right ear, and numbness in the rest of my face, and a bump on the left side of my face. The result is not what I expected. I advise everyone not to undergo Lifestyle Lift. The procedure cost $6,500 that would have been much better spent on non-invasive procedures.

I had a Lifestyle Lift almost 3 years ago. I was told the scars could be hidden in my ears. They weren't. I was told it would take an hour, but it took 4. I was told it would be painless, but the anesthetic didn't work, and I was in extreme pain through the whole procedure. Family has told me that they can't see a difference, and nobody told me I look younger or refreshed. I was told the bags under my eyes would be gone, my jowels and marionette lines would be gone; they're not. I was told the recovery time would be short; it wasn't and I have the pictures to prove it. Lifestyle Lift contacted me via the internet shortly after my procedure to ask me if I wanted to be in a commercial, and I told them no way, and why. They told me I would have to take it up with my doctor.

When I went back for my next appointment, he was rude, would barely speak to me, and never took my "after" pictures (most likely because he knew they would show no difference). By the way, in the "before" picture they wouldn't let me smile so I would purposely look as bad as possible. A little over a year ago, I was at a women's expo and another plastic surgeon told me that my doctor had been "dismissed" by Lifestyle Lift, and LL was trying to fix the problem with those who had a problem with Dr. G's surgeries.

Coincedently, Lifestyle Lift had a booth at the same women's expo a few aisles over. I went over to them and told them an abbreviated version of story. They said it must have been quite a while ago because that doctor wasn't with them anymore. They took my name and number, but nobody ever called me. The transformations shown on the commercials are greatly overrated. I spent over $7000 on this surgery that I really couldn't afford, so I really can't afford to hire a lawyer either. I paid the bill in full and ahead of time, but never got the desired results. I'm afraid to have them fix my face because of the pain I went through during the first operation. Unfortunately, I work with children, who don't know they are not supposed to ask about the scars which makes life stressful at work. I have a tendency to develop allergies to cosmetics, so I usually don't wear makeup if I can avoid it. So I try to remember not to push my hair behind my ears or up as I had done before my surgery.

I told Dr. G ahead of time that I would need extra anesthetic based on experiences at the dentists office. I also told him it was some kind of genetic problem, and that my mother was supposedly out during a surgery, but was able to repeat back to the surgeon what he had said about his golf game during the operation! Back to my surgery: It felt as if Dr. G. were using pinking shears without any type of pain killers on my neck. When he was working on my eyes, I told him I needed more anesthetic because of the pain. He said, it's already white (whatever that means). I said "I don't care, it hurts!"

An assistant that was in the room kept patting my hand because I was trembling so badly from the pain. During my follow-up visits, I mentioned to the doctor that I still have the marionette lines, jowels, double chins, bags under the eyes, etc. He told me that if I came to his office in Bath, Ohio, he could use fillers to take care of some of the problems, but I would have to pay for them which I couldn't afford because I was already paying for the bill from the Lifestyle Lift surgery.These fillers would also have to be repeated yearly to keep the desired results. He also said all the swelling hadn't gone down and to be patient. It's been 3 years! How long does it take? Recently I have heard commercials on the radio for Dr. G doing the same or similar procedures in his office.

My heart goes out to others who don't know what they are getting themselves into. I'm not a stupid person. I did my research. On the internet LL said there had been one complaint in the past, but they had somehow corrected the problem. On other sites, there were both positive and negative comments from other clients about the procedure. When I asked Dr. G about the negative comments, he said that the competition pays people to write those comments and that they weren't true.

I had 2 surgeries with them, paid atotal of $6,300 for a mini face lift and an upper eye lift. The mini lift didn't turn out good, so the dr. redid it and also sold me on the eyelid lift. Both procedures were unsatisfactory. They are refusing to have another one of their surgeons redo the procedures at no charge. I do not want to use the first doctor, as I no longer trust him.

In 2009 I had a neck lift & facial Lazer costing $7,900 at LifeStyle Lift in San Diego, CA. The service was very rushed, hardly taking an hour. Ten months later my neck is already falling down. The laser gave me a very severe infection that spread up to my eyes. I look worse now than I did before getting the procedure. I have photos (nasty looking) of what happened to my skin and around my eyes, and lasted six months. Yes, I was sent to a dermatologist and to an eye doctor, both at my own expense. After, when I needed answers to my medical concerns, I had to call an 800 number and wait for someone to call me back.

When I asked for my medical records, I was passed from agent to agent, round and round, over and over again for a period of 1 months. I decided to take them to court, however my case was dismissed because the court said even with the photos, medical records and testimony I presented, I did not prove my case.

What I really learned is I should have had an attorney to present the case; however, I could not afford one. A regular person like myself could not fight the corporate world with their lawyers. I'm publicly presenting this story for two reasons: 1) I sincerely believe LifeStyle Lift did me very wrong; 2) I hope I can provide someone with information they can use before deciding to choose this company. SHAME ON THEM! Ex-customer

My experience with Lifestyle Lift has been an interesting journey. I first learned about Lifestyle Lift through their TV ads, showing clients with remarkable results of before and after pictures as well as video of them. All looked many years younger, refreshed, having smoother skin and their wrinkles gone. Their jaw lines were well defined after their surgery. After reviewing the company's pamphlets and video on May 6th, I opted for Lifestyle Lift option C including their platysmaplasty, liposculpting and a full face laser treatment for a total of $8500. The procedure was done on May 13, 2010 by Dr. Eric T. W., the same doctor that examined my face for this procedure on May 6th.

In just one week of the surgery, I could see my wrinkles returning to my face as the swelling went down. After one month, I could see NO improvement in my face and I do not look one day younger than before my surgery. I have wrinkles and frown lines around my mouth and the same wrinkles I had around my eyes, as well. I still have brown spots on my face, large pores and wrinkles on my face. My jaw line has not improved. I followed the Lifestyle Lift instructions to a T. I even slept elevated in a recliner for three weeks, instead of in bed with my husband.

I only let my closest co-workers know what I did since I took ten days off of work. The only thing they see are my scars. One co-worker was bold enough to say, "Did you have a witch doctor work on you"? It might as well been. The entire hospital staff and all of my family have not noticed or said anything about my"years younger and refreshed look", confirming what I already knew, that this surgery did nothing, but leave scars. Instead of wearing my hair behind my ears, as I have for years, I have to cover my ears because of the scars. My ears are still numb and areas around my ears and neck are still hard and knotted.

I had an appointment today, June 11, 2010 with Dr. W. I received my before and after pictures that I will be happy to share with anyone interested in viewing. I told Dr. W. that I didn't look a day younger or anymore refreshed, and his response was, "You can't expect miracles". I said, "Excuse me? I was only expecting what was promised...to look younger and refreshed." When asked if he felt any obligation to do anything further for the $8500. I spent, he said, "No." I thanked him for his time, then left. At no time did he examine the knots on my face and neck that I told him about, or check my scars.

My intent is to write as many Internet consumer reviews as I can to caution others that Lifestyle Lift is not all it's cracked up to be and to contact the local and national media to do a story on behalf of the many disappointed clients nationwide. I am already in touch with The Oprah Show. I hope this review will encourage others to seek several plastic surgeons advice before buying into the claims that Lifestyle Lift is 'the nations face experts'. Not only am I out $8500. but lengthy healing time, knots, numbness, permanent scars, travel and parking expense.

I had a Lifestyle Lift procedure done on March 20, 2009 by a Dr. Bernard **, and I was not happy with the results. So he suggested that I have a revision done to achieve better results. Unfortunately, he left the company so he could not perform the revision. Lifestyle Lift referred me to another doctor named Dr. Sanjay ** who agreed to do the revision.

The company pushed me into having an additional procedure called liposculpting or they would not perform the revision. Against my better judgement, I reluctantly agreed after they convinced me that I'd be very happy with the results. I had the procedure done on January 16, 2010. I am now left with a huge lump on the left side of my face with an indentation the size of a quarter where too much fat was removed and my skin is laying on the bone.

I have been to 3 different plastic surgeons who all claimed that an error was made during the procedure and that too much fat was removed from the left side of my face. I have to undergo treatments that cost $125.00 a pop to try to break up the lump, and then, I will require fat injections to replace the fat that was removed. I have been very depressed, and I have been seeing a psychologist to help me through this. Since the second procedure, the second doctor has also left the company.

I HAD MY CHIN AND NECK DONE THERE ON MAY 22TH 09 I walked in and they hurry me through everything.

my chin looks nasty I can't sleep at night the back of my ears hurt so bad

I had my Lift July 9 2008. I had my chin and both eyes done. My complaint is you never can get any help when you call, they will call you back but never do. On my eye I had excess skin remover from the top of my eye, the skin rested on my lashes well my right eye the skin still hangs lower then the left. Was told they took off the same amount with both. I ask if I had more skin on my right eye why they did not take more off said they can not.Also asked if they made my eye smaller they said no. That is not true. Could of saved my money on that procedure I still have the same hanging skin. I had my neck done at the same time was not told they where going to take my ears almost compeltely off.

My right ear is find but my left is not, over laped the skin in the back and it hurt to touch the back where the bone is. I can not sleep on my left side because of the ear. Before the surgery I had a earring I always wore but cannot where it know because it rub on my ear and leaves a sore spot. I ask if they sewed my ear back in the same spot and they said they did but before the surgery I never had any problem with the earing or slepping on that side.. They have given me two shots behind the ear but it does not help. Sometimes in the morning or if I turn my head fast it is like something in my ear is pulling or like a cramp.

When I came in with my complaints I was told the DR had to leave so they gave me to amother Dr. When I started to complain I was told by the Dr he had another appointment to go to and walk out just like that I was so supprised. I told the nurse I did not drive 2 1/2 hr. for this and I am scared to drive by myself that my husband bring me. I said I wanted a second opinion so they made me another appointment with another Dr. well supprise supprise I was told that every thing look great another 2 1/2 hr wasted out of my life.

my lifestyle lift was botched by dr. n at the beverly hills, ca office june 2007. i was in extreme pain during and after the procedure. after being told repeatedly by his office staff and the doctor that the pain and visible scars were normal while i healed, a year passed and neither pain or scars disappeared. i called the office for an appointment with the doctor and was informed he no longer worked there. i called customer service at their headquarters in michigan to express my disatisfaction and was bounced back and forth between different customer service agents.

finally i was sent to the santa ana office where another doctor would attempt to correct dr.n's careless mistakes to my face. the trauma of the first procedure was a nightmare in itself but i had to get my face fixed. this second doctor was sympathetic to my pain and fear and acknowledged that he could not be accountable for another doctor's work. I went through with it on july 2008. Another year later I am still in pain and again, the doctor no longer works in the office where he operated. it seems i now have to travel to san diego to see him for the pain i continue to experience as a result of this botched procedure. There are MANY complaints online expressing the same dissatisfaction and anger over Lifestyle Lift's negligent practices and the lack of accountability. My satisfaction was not their concern!

I feel constant pain in my left eye. Its now dry and the skin under it frequently flakes. I also still feel numb behind my ear where the incision was made. I have a scar underneath my chin that was not supposed to be visible but IS. I have to take pain killers to ease the pain and those are likely damaging some organ in my body. I want to not have any pain and would like my money back as I am not satified.

I am writing to you on behalf of hundreds (if not thousands) of women who were the victims of one of the largest "bait and switch" scams occurring in America today...the LifeStyle Lift. This procedure is advertised as a "breakthrough medical procedure", "the hottest procedure sweeping the country", "takes about an hour",is a "minor one hour procedure", "revolutionary" etc..

I fell for this advertisement in the fall of 2007. I drove from Kingston, NY to Waltham, Massachusetts, where I met with consultant Sara Locke. She showed me a 10 minute video extolling the virtues of this "incredible procedure." There were supposed news reports from Fox, NBC, and the footage showed a woman going in for her procedure and coming out, looking great and going off to lunch.

I insisted on meeting with Dr. Ishoo, and did so later that day. He stood behind me and pulled up on my skin and told me he would make two small incisions, pull the underlying muscle up and sew it and close me up and there would be no scarring. He said there would be minimal downtime and that I was "the perfect candidate." Based on this, I elected to get their financing and signed to have the procedure done.

To make a long story short; he lied. On the day of the surgery, I was given the medical release to sign once I was in the chair and being given sedatives. Many of the papers I signed on Dec. 27th were forged with a date of Nov. 23rd (day of my consult) that I did not sign until Dec. I was given approximately 15-20 shots in my face (again not told this would be the case..."a few shots" was what I was told) and was horrified to realize I was being cut from the front of each ear to the back.

I later learned that what I was given was an SMAS...an entire lower facelift without anesthesia!! I had NO IDEA that I would have my earlobes cut off my face and sewn back on. I had no idea that I would suffer with extreme pain and numbness for up to nine months later. I didn't know that there was a possibility that I would suffer with numbness on both sides of my face and itching that becomes unbearable, one and a half years after the "procedure." I am one of the lucky ones. Go to Realself.com or Infomercialscams.com and read the countless stories of all of us who are clamoring for justice in having this operation shut down. Lifestyle Lift sued Realself to try and silence us. They lost!! There are women who have been physically scarred for life because of this outfit. They are liars and scam artists.

I was told that the procedure (mini face lift) was a simple one and that you could do it on the weekend and be back at work by Monday.I had the procedure done, i had no idea that they cut and sew your face while you are awake. The shots to numb your face are so painful and so plenty that i was crying in pain. I could hear my skin being cut and the pulling on my face as the skin was stitched together was terrible. The whole experience was terrifying. Horrible .I can't explain it. It was like being tortured.

It took two weeks before i could go out in public. Now the scars are so bad i can't wear my hair back. People ask me all the time why i have such bad scars.I would like to go for scar revision. I would like the company to do something about paying for this.The memory from this procedure was so bad i have panic attacks whenever i go in for real surgery. Please help me.

Complaint against Lifestyle Lift Corporation/Atlanta Location Lifestyle Lift was very persistent in getting me into their office for a consultation on having a mini-facelift. I was assured that if I did not want to go through with the procedure that I could not take advantage of the huge discount offered ONLY on the day of the consultation and that I would have the opportunity to cancel and have a full refund if done within seven days. These two women, with no medical background and no expertise whatsoever in plastic surgery, pressure you into signing up for a medical procedure that you may or may not be (in my case definitely was not) ready for. I contacted my doctor and consulted with him and he advised me that I did not need and should not have plastic surgery on my face at this time. The idea was premature. The next day in the morning, I called the Lifestyle Lift office and informed them that I would not be having the procedure and wanted my money to be refunded.

I have been waiting now for more than two weeks and have heard nothing from Lifestyle Lift.

In March of 2003 I went to Dr. Robert Schaeffer for a LIFESTYLE LIFT(facelift) which was done in his former office at 651 W.Washington Blvd. Suite 306,Chicago IL.60661.I was assured by there video and the staff that there would be no visible scars,the incision was made in front of both ears by removing the side burns!WELL! the scar is very visible to this very day and I cannot grow any sideburns to hide them !,during my follow up visit Dr Schaeffer suggested I wear large earrings!(I am A MAN ),I know I have no recource legally and when I attempted to contact his office by phone 16 months after the procedure I explained to the person who answered that I was unhappy with the scars and she told me someone would be in touch with me soon (this never happened).


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