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Consumer Affairs


Is this your Business?

DentalWorks

Troy, MI


Consumer Complaints & Reviews

It's horrible, near death experience! Ceo Dr. Meckler said he would fix my teeth to my satisfaction. However, he changed his mind about continued cleanings and humiliated me at Elyria,Ohio Dental Works when I showed up for a cleaning. My gums are still swollen from Rodieka at North Olmsted,Ohio Dental works. I have a nickel allergy and they gave me the base metal nickel alloy crowns with a gold veneer which almost caused me to die. The work was done Dec. 2009, and they are slow . Now I am going to Dr. Oris at Strongsville Dental Works, he is better than Dr. Kumar, or Dr.Welsh. They were supposed to replace both tooth number 30, 18. However, they only want to replace number 30. Both of these teeth were fractured when Dr. Kumar leaving with infections constant since since 2009. Now they want to blame on some systemic issues, fibermyalgia. The hygienists chipped my bottom front teeth and now they don't want to fix those either.

Since I had to have these teeth extracted, I am getting gaps in my teeth. My teeth have started to shift. I had small overbite, now it's worse. I am starting to have daily anxiety attacks. My husband's teeth were cracked by Dr. Kumar and filed down and they keep saying he wore them down. Dr. Meckler said he was to have all of his teeth fixed because of Dr. Kumar. However one of Dr. Kumar's fillings fell out and they said he needed a root canal so Dr.Oris root canalled his tooth and he said pus and blood came out; it was abcessed but the filling that fell out had nothing to do with this at all.

Dr. Kumar made a hellish mess out of our mouths and Rodieka must have used some kind of dirty instruments in our mouths. We have been using peridex, over and over till it turned our teeth brown. When I broached this subject with Dr.Clifford Thomas the oral surgeon said I should come in more often for regular cleanings. I have had regular cleanings for 45 yrs. My daughter was supposed to have follow up cleanings as a good will gesture. Rodieka had made snide comments to me about me being picky about how she cleaned our teeth. She was about 300lbs. and barely could move, lazy and incompetent.

My daughter had her braces taken off and voila, 7 cavities. They would not even show me an xray. I have my so called gold crowns that they wanted to give. However, I still have them. I suspect they are fooling a lot of people with fake or vermiel crowns. There is no precious metal at in these crowns they bill to the insurance companies at all. The estimate to fix my husband's mouth is about $40,000 and mine is still about $19,000, and no good will for my daughter, I say is about $7,000

I would never go back there or recommend them to any one. I had a appointment for 3:30 with one dentist and I didn't get seen until 2 hours later. People going in before me and leaving. I finally saw some dentist that was rude. He asked me why I haven't been to a dentist in so long and I told him that I didn't like to go. He told me that he didn't like me either. He also tried to talk me into a root canal for a tooth that broke. I told him that it didn't hurt and I just wanted a cap put on it. He insisted I needed a root canal before they do a cap. I was so mad having to wait for 2 hours then not seen who I was suppose to see and him trying to talk me into something I didn't need. I went some where else, got a cap. No problem. Even though this happened a while back, I just ran across this page and wanted to give me 2 cents.

I have questions about dental malpractice. I was a patient at the Oakland Mall Sears Dental Works for many years. I am an old patient of Dr. Matti, who I appreciated greatly. Unfortunately, he left the practice a while ago and I was switched to Dr. Ayman **I am writing you this e-mail to tell you how highly displeased I am with his work and the service I have been receiving at the Dental Works office at Oakland Mall. In December of 2009, Dr. **recommended that I change an old crown that I had because he claimed that it might crack in the future, even though I felt no pain and had no problems at all with the old crown. However, I trusted his care and had my crown exchanged. After I changed my crown, I began to feel a great deal of sensitive pain in my tooth. I returned to Sears Dental many times for this problem, the doctor assured me that the sensitivity pain was normal and that I just need time to get used to the crown.

I visited another dentist to get a second opinion. Dr. Haifa ** told me that the reason I am feeling sensitivity is because the doctor (Ayman **) left a millimeter margin between the crown and my gum and that he must redo the procedure to fix this problem. I returned to Sears Dental to notify Dr. ** of Dr. **'s opinion. He redid my crown. Shortly after, I began to experience swelling, inflammation, and pain in my tooth. The crown had developed an infection in my root canal. My face blew up like a balloon. Then the second temporary crown fell out and my inflammation worsened. I was sent to an endodontist for a root canal treatment on March 18, 2010.

I have contacted the Sears Dental office in Troy several times regarding a refund to the crown which Dr. ** was not able to complete. I have not received any answers from them. A week later, I received a letter from Dr. ** that I am being dismissed from his practice, so I cannot even go back to him to get my crown fixed even if I wanted to. Furthermore, I asked for a copy of my x-rays and asked to see my chart, which the office manager, Aida, refused to give me. I think she is trying to hide the fact that the doctor lied. He stated in my chart on November 17, 2009 that I had a deep cavity in that tooth (#14) and that's the reason why he operated on it.

They are refusing to give me the x-ray from November 17, 2009. However, I took an earlier x-ray to the endodontist (Dr. **) dated October 24, 2009 and he assured me that I did not have a cavity in tooth #14 and that Dr. Ayman ** was lying in my chart. I am very frustrated with their treatment. This refusal is not only an annoyance but it violates my patient rights according to the HIPAA law of 1966. I have tried calling the Oakland Office several times during office hours but no one has picked up and I have also left a message for Aida to call me back, but have not heard from her in days. Recently, I've received a letter from Dr. Ayman ** that he will not be working with me anymore, which I graciously accepted.

However, he has charged my insurance for a crown that he did not complete. I am very displeased with his work. I am asking for your help as to what I should do. I wish that someone from your office will investigate this matter. I believe this doctor is very unethical and lacks the expertise needed to operate on patients. Please contact me as soon as possible. My concern cannot be held off much longer. The doctor broke off my old crown, he refused to operate on me for a new crown, and he refused to refund me my money.


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