In January of 2010, I desired to start the year with new resolution regarding my debts. So, I called Square One and did my enrollment with them. They asked me to fax them a check so they can have my bank account number. And I did. At that time, I was living in Bronx. They have been drawing money from that account for a year and two months. On 03/15/2011, I called them to see how things were doing, because they never contacted me by email, phone or any other way that I recognize. At the time that I called, they said they have been trying to call me. But there was no message on my phone or email. They said that the money they took from my account was not for both things, their fee and the credit card payment. It was only for the payment to them. Their contract says very clearly that there is no deal with a credit card company from their end. And I want to cancel that contract. They are only entitled for 10% of the total amount paid.
As of this day, they have not sent the rest of the money to me. My question is, why do the government let Square One do all these things and get away with this? It is okay for them to get pay. And 10% is okay, but not all. Because they didn't help me with anything at all. I paid them around $3,800.
