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Consumer Affairs


First Source Advantage

Amherst, NY


Consumer Complaints & Reviews

I was awakened at 7 a.m. to a person looking for a way to contact my brother about a private business matter. I have not spoken to my brother in at least 8 months and didn't know of any other way to reach him. I looked up the caller's company and found it to be a debt collector. I called them back and ordered them to remove my phone number from their files. I also asked what country they were calling from. They said they couldn't tell me and that it shouldn't matter. "Aaron" told me he couldn't guarantee that my number would be removed.

I keep receiving calls from (xxx) xxx-xxx, First Source Advantage. They call early in the morning three to four times every few minutes waking me up. They are calling my cell number which is unlisted. I don't know why they are calling. I don't even answer that early in the morning but I have to check the phone as my mom-in-law has breast cancer. I am aggravated beyond belief. I can't get any sleep and it's really annoying being woke up all morning long not knowing if it's them or an emergency! Why do they have the right to do this to people and people have no way to get them to stop? I have had companies actually just change to a new number and start calling again. It's ridiculous!

First Source Advantage continually calls even after being asked to stop.

The company calls continuously for a David **. We have told the company we don't know him. We have had our phone number for about two years. We have told them to remove our number from their calling list but they don't.

First Source Advantage has been calling my number about once a week asking for a Lisa Peterson. There is no one at my number with that name and I have repeatedly told them so. Today, I asked what address they had for Lisa Peterson and it was not the same street as my address. I have repetedly asked them to stop calling and even spoke to a supervisor who said that I would not be called.

First Source Advantage calls my home 2-3 times a day for months with an automated message for my son regarding a debt. He has not lived here for five months and in fact has been incarcerated for the past two months. He will not return to live here when released. I've listened to the message a couple of times and chose the "this person does not live here anymore" option, but First Source won't stop the calls. There were no means to speak with anyone to explain that all the calls they are doing are harassing and endangering my safety.

I received a phone call from First Source Advantage this afternoon and they were looking for my ex-mother-in-law and ex-brother-in-law. I have had this cell phone since 2005 and it has always been my personal phone, furthermore, two and a half years ago, my boyfriend put my phone under his plan so the number is no longer registered under my name. How did they even get my number and my name?

Three years ago I started receiving call from First Source Advantage looking for a Malcolm and Deborah Green. They call on my cell phone and now they have started calling on my home phone. I have had my cell number since 1997. I have explained to them every time I am not and do not know who they are looking for. How can I make them stop calling?

They have called me repeatedly on several numbers including my work phone. Although the phone numbers are listed in my name they keep harassing me to get information on Timothy ** and telling me that the numbers are registered in his name. They are not. They will not remove my phone numbers and call me daily to harass me. This is taking time away from work.

This is a debt collection service. I have explained numerous times that my business cellphone number is not a contact # for the debtor they are trying to reach. I've notified them verbally as well as in a written communication sent via fax. They still continue to call.

This company has called my home phone approximately 70 times since January 1, 2010. The few times I have actually talked to a live person, they asked for someone named "Beth". There is no Beth here and I have repeatedly told them that. Sometimes they leave an automated message, sometimes when I answer they hang up. This is a clear case of harassment. The last time they called, I yelled at them to stop calling me and if they didn't, I was going to sue them for harassment and they just laughed and hung up. I want them to burn. The stress factor is considerable! My blood pressure rises every time I see that it's them on the phone. We are all day and night jumping up to answer the phone and there is no way to communicate with this company. The crappiest part is it's not even our debt!

On March 2, 2010, I was contacted by First Source Advantage Group, claiming to be taking care of a debt originally belonging to Capital One some 11 or 12 years ago in the amount of 1,668.14. I requested that they send me a settlement bill to my current address and that I would be looking into this debt. I don't remember having a credit card at that point in my life, and I believe that I was the victim of identity theft, that someone got a hold of my information and used it to obtain a credit card in my name.

I googled First Source Advantage Group and found them on a site called Ripoffreport.com. I find that very unsettling and do not want to send them any money until this matter has been looked into. Please help me. I don't want to be charged for something that I never knew about and don't feel comfortable sending money to anyone but Capital One, if this is in fact my debt. Thank You for looking into this for me.

For 2 years this collection agency has been calling daily looking for "Martin". He must have had my phone number before I moved here. I have tried repeatedly to tell them I am NOT Martin and they just keep hanging up on me. They are extrememly rude. What can I do. Please help!


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