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Consumer Affairs


Debt Relief Network

Addison, TX


Consumer Complaints & Reviews

Get this automated call to stop. I get seven calls in four days all the time on and on and on. And they just won't stop calling me! The phone number they call from is 360-.

They will not quit calling me. I have asked to speak to a supervisor and be put on the do not call list. I have blocked their number and they keep calling me with different numbers. They repeatedly hang up on me and they are very rude when I ask them to quit calling me. I ask for a website to look up their company information and they hang up on me. They call me everyday and I am sick of it. Quit trying to scam money from honest working people and go get an honest job and leave the rest of us alone!

I have no credit card and did not solicit this company. They call once a week on my cell phone and leave pre-recorded messages on my voice mail, which is illegal. Each time, I block the number through my wireless carrier and they just call from another number. I have logged various complaints on **, but they don't investigate the complaints; they just use them to see how many people complained, if the company is under investigation.

The pre-recorded message prompts you to press "1" if you want to be put on their "Do Not Call" list. It tells you you will be removed within 72 hours, which is a lie. If you press "2" to learn about their service, you either get a busy signal, the same pre-recorded message or it says the voice mailbox is full. Twice, I received a live person and asked to be removed from the list. They gave the 72 hour speech and when I said I'd heard it before, they hung up on me.

I finally answered the call and spoke to Brittany and later Brooke, her supervisor. I said I was interested in using their service, just to get the company name and their names.

I'm appalled that nothing can be done while this company continues to harass me and break the law by leaving a pre-recorded message and call after they've been asked to remove me from their list.

I keep getting calls on my cell phone, several times a day, but when I try to call back all I get is a busy signal. Today they called at 4:57, 4:56, 4:50, 11:33. Today was by far the most aggressive day. The phone number they are using isn't real, it's a spoofed number.

I just happened to have my phone the last time they called and answered. They said that they were following up with me, I told them I never signed up with them and they said "sorry for the inconvience" and hung up.

Fraud! They have hidden fees that they don't tell you about until it is too late. They sell you over the phone that they will guarantee 45% off what you owe in unsecured credit card Debt. So I signed up with the understanding that I would pay $900/month for 18 months and I understood that the 1st 3 payments would go to Debt Relief Network for their fees. What I was not told is that they would charge me $155/month and a additional charge of 25% of what they save me. When you do the math, they are really only saving you 15 to 20%!

Credit is now gone and they have taken over $3500 of my money. I am asking for it back due to the hidden fees that they now have made me aware of. I even offered to give them $500 to them for there trouble, but I think they are going to say that all the info was is the agreements that I have signed. Please if there is any advice on what I can do or if you think that I can build a case. I am very interested in learning on what I can do.

Be really careful with the name you are posting. I am dealing with Debt Relief Network. The postings I have read so far which are titled "Debt Relief Network" are complaints concerning other companies with similar names. So, I don't see any complaints about this exact name.

I received a 'Notice of Overpayment' from Debt Relief Advisory with website including my name. I was curious so I pulled the site up to find out that the company was National Debt Relief. I think this may be a scam. There was no damage as of this date, 1-28-2010. I wanted to report a possible scam.

Our phone in El Paso was called by Julie from this company stating that she was looking at our credit information and that we qualified for assistance from My Debt Relief Network. I called the company back today to ask what information of mine they had access to. The girl that I spoke to on the phone walked completely around the issue claiming that their company had no access to my information.

I then told the woman to let me talk to a supervisor. I was transferred and a woman named Aimee answered the phone. As I tried to explain to Aimee that I had been a victim of identify theft and that they had not business with my information she immediately began talking over top of me ignoring what she was being told. I told the woman she needed to listen after which she told me she did not and hung up.

I called the organization back and was sent back to the same person, Aimee, again and was informed there was no one else to talk to. I informed her that I planned on calling the Attorney Generals Office and file an official complaint against them which is exactly what I plan on doing. This company needs to be shut down before they do real harm to someone who does not recognize a scam.

When you pick up the voice says "My name is .... and you called about help to get out of debt. You said that you have around 25,000 debt and see how we can help"- paraphrased. I then pushed #1 to ask them to place me on the do not call list 2-3 times and I am still getting calls in the am, noon, and pm distrubing my family.

I would like the calls to stop and also do not understand why they have a recorded voice saying false things when they call. Is that legal?

They have about $1000 of my money which they deduct from my bank account and I can not reach them they stopped taking money but their phone line is a recording and I have been trying to reach them without success. I do not want to be a client any more and I want my money back! I am getting ready to get my car repossed and my bills are piling up, and creditors call every minute of the day

Saw the ad on TV, called them and signed a contract. Now I am being sued and they are closed. I need my money back to settle with my creditors. I owe more now and am being sued. I am under so much stress I can't take much more.......

These people call leaving a message on my answering machine discussing my credit card debt and accumulated interest fees and then CLEARLY state: I have your records here in our data base couched in a sentence FULLY implying that they are presently looking at my credit card history. Which I find offensive and I am wondering how they have gotten the info.

So I return the call and they claim to be a non profit organization and proceed to hem and haw when I ask them questions about how they acquire said records. they are at this point in my call a little impatient and ****** and I sense they are feeling as though I am taking up their time (=money) making them answer questions that do not seem hopeful for closing a sale (what sale? they have clearly stated they are non-profit?) Furthermore, they sound aggressively defensive on the phone. What kind of a non profit organization behaves like this?

The misrepresentation on the answering machine is fraud and the hard sales approach on the follow up call is suspicious and clearly not a charitable organization and it is clear that these are bad guys. I have no recourse, but I am grateful for sites like yours that can accumulate bad experiences and if need be, bundle and act upon them.

They have wasted time and aggravated a mother with a life too busy to be chasing callers who claim to have stolen my financial records. When identity theft can be expensive and harmful, this is a bad thing. Furthermore I as a taxpayer object to money making operations PRETENDING to be non-profit. clearly this outfir is anxious to make money. if they say it is non-profit, that is not true. I was in sales and these are for-profit salespeople.

I was contacted by computer calling. I was told if not interested in the service to press 2 to be removed from their calling list. When I pressed 2 the call was redirected to a customer service person. I was told it would take 3 to 4 days before my # would be removed. I wanted to be remoived immediately. I was treated very negatively when I asked for a direct number they said the 1-888 was the only direct #.

I googled this organization and found many serious complaints across the US about this company. I informed them of what was on the Internet concerning their complaint that they never addressed. I them informed them that I was going to complaint ot the US attorney general to shut them down.

Mentl anguish, wasted time out of my busy day dealing with ligitimate issues. And distrubing my peace of mind. I am a type 2 diabetic and my blood sugars went up to 400. That isa dangerous number. These people called my unpublished home number, their call was unwanted and they were given my permission to call my home or contact me at all. Please shut them down. Thanks.

I chose debt relief network to possibly help me out on my credit problems. On my initial phone call I specifically told them I looking for debt consolidating service, so I was told I have to put 300 down so on & so forth calculated how long it will be paid off. After paying about 5months my creditors are still calling so I called & check with debt relief network to check on the status of my accounts & surprisingly I was told that the money I'm giving them will go to a trust fund till it reaches a certain amount of money before they even pay my creditors.

Now I have a very bad credit & on collection, after re thinking every thing I've decided to cancel my account with them, made a call told them I want to cancel.. no questions asked the representative E. Brown just said ok no prob I'll email the cancellation notice, after a minute I got it.

I really feel that this Debt Relief Networks is a scam. Trying to make money of people who already are on bad credit situation. Customer service is very poor. all in all i wasted around 1500 dollars.

yes this company told us that if we inrolled in there program that we would not have any debt in 5 years and all they did was get us in futher debt with the credit card companys as they did settle one and we have done the rest and now they are tired of trying and they said they would send the money that we had to settle with back but what about the fees that we paid for there services that they did not render as promised and when you call them to ask why they tell me that there is some sort of clause that more less lets them steal from the public is this the way that it is done in ca. the woman that was in charge of our account was kimberly as she quit and now some woman named beth is in charge and she is the one that says that the clause in there contract lets them keep there fees and not have to refund them or do what they say they will do.

We were in debt more than we thought we could handle so we decided to go with debt relief to try get some bills paid off sooner because we were on disability. We were not informed that we had to pay them a high fee before they would try to settle any of our cards. They never contacted me I always had to contact them. They told me we had to pay 700.00 dollars up front this was the firsr 3 months.

We were still getting calls from our creditors. They said thier calls were never returned from the creditors. We have been with them 8 months and they took 250.00 a month from my bank account. They paid one account for me for 647.00. We have already recieved 2 summons from 2 of our cards. They keep saying they usually don't settle off until 2yrs are up.By then we will be sued on all accounts and eat up with late chages and overlimit fees. I can't see where we will be saving anything.

Our credit has been ruined now we can't even get help and don't know who to trust anymore. I hope that this may keep someone else from losing more money. I also dont understand how all these people involved in debt relief was also involved in tax relief and other debt relief programs. Dana Spear, Beth Whitaker,Arron Carr and several more.


This company promised me that after 48 months of paying them 168.00 per month, that my debt would be finished and settled. I have been paying them for one year now. I started paying them on June 6 2006. 2 months prior to today i got a summons from a attorney that i owe a bill to (CitiBank). I faxed these papers and other correspondence to this debt relief company and was told everything was going to be okay and i would here back from debt relief.

I was called today, 06/05/2007, and was informed that they were closing my case and i was to contact the attorney for CitiBank to arrange payments of 150.00 per month. I now face garnishment and bank forfeiture from this attorney. This company is also keeping all but 100.00 of the money i sent them since last June 6 2006. Which totals:1,848.00. On my contract they state that 29.95 would be deducted per month for their fee and the rest would go into a fund to assist in settling my debt. I was then told this was not the case, and that they get their up front money (Fee) first, then start saving for my settlement.

My contract was for 48 months and and is now terminated for which they collected the fee for 48 months. I feel they not only lied to me about settling this matter but are also keeping 36 months of the 29.95 fee to which they are not entitled to. And in no way helped me settling this debt and made matters worse for me with the credit card company and now have a attorney involved in this matter.

I was lied to from the very beginning and unfortunately i have signed papers to this debt relief company of which i do not fully understand. I have enough problems at home, i have a handicapped wife and child i have to care for. That is why i had to quit my job and get a lower paying one closer to home to care for them. And just found out my wife now has muscular dystrophy. That is why i signed up with this debt relief program to help alleviate some of my bills so i could take care of my family.



i was in debt, heard commercials advertising that this company could eliminate up to 60% of my debt, reduce the payments, etc.
i contacted them, was sent a contract, and
was told that i was accepted and that they would take care of my debts by contacting those credit card companies that i owed.

i would send them two initial payments that would secure their services, (approximately $1700), at that point they would be dealing with the card companies. i was told to basically ignore the calls from the creditors.

i repeatedly called debt relief america to ask if they had at least contacted the credit card companies and spoke with them. i was shuffled about and never was given any information other than not

to worry. one of the card companies threatened court proceedings and i had to pay them in fear of beinging sued.

i again called debt relief and heard nothing for about 5 days. phone calls continued from the credit card companies and i contacted another that was threatening court action. that card company told me that debt relief of america was not the type of company that could settle my accounts favorably and that i would have adverse marks against my credit for up to 7 years. i cancelled my contract with debt relief of america and now am with a credit resolution company that is taking care of my debt monthly.


unfortunately for me, i lost the approx $1700.00 sent to debt relief of america as this was their non-refundable administration fee. in addition, the interest and late fees went up on the credit cards and an additional approx. $3000.00 was accrued.

i now have no credit, am unable to get credit, and as i am self employed am hard pressed to make the monthly payments on just about everything. while it was entirely my fault for mismanagement of my credit cards and inability to baudget, the monies lost dealing with debt relief america have not helped. i truely believe that i was scammed in the long run and if not scammed, then not told the exact way this company operates.

either way i am out a sizeable chunk of money which, with a son just starting college, has put me in quite a hole. i personally feel this company has taken advantage of me when i was desperate and can not help but feel that others have similar experiences.

I enrolled in this program October 2003, I've been paying them US 404.00 after the fees they charged me to open my account... from those 404.00 they take about 60.00 or more for their managing fees... They promised me they were going to get better settlements with my creditors than I could... well so far none of my accounts have been settled, I have a garnishment petition against me, and the best offer for a settlement ever gotten so far is been an offer for 50% that I got, and when I passed it to them to mak ethe payment... they couldn't take it!!!... now the best they have been able to do in this account is an 80%... and they still want me to pay them more...!!...


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