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Gia of Las Vegas, NV September 23, 2008
This company have not made any settlements on my accounts, all they have done is mislead and lied. I now owe more, and my credit is shot. I have lost at lease 2000.00, and I have asked the bank that they use to cancel my account and refund the remaining. After taking all that money from me they still have the nerve to take 299.00 more for cancelation fee. How can the government allow this company to opperate?
Bad credit ratings, lose of money, and higher debt payment.
Richard of Dallas, TX September 19, 2008
It needs to be reported that this company has now opened Debt Professionals Of America after destroying many lives with Debt Consultants of America. Consumers will be mislead by this company.
Laura of Ontario, CA September 9, 2008
I signed up with DCOA in August to have them work with me to contact my creditors and negotiate a lower payoff. I decided to cancel after I learned that they would take my monthly payment of 640 and apply it towards their administrative fee until the 3,300.00 they were charging me was paid. Until that fee was paid, they would not negotiate with my creditors and therefore, my creditors could sue me, call and harass me or whatever. They said you won't be alone on this. Just tell them you are working with us. I told that to Discover card and the lady I talked to named Penny said that wouldn't stop the calls nor the late fees or interest.
After speaking to an atty, they suggested I get out of this contract right away. I did send a certified letter to both DCOA and the bank letting them know I was cancelling and also that I would pay the cancellation fee of 299. Unbeknownst to me, they had already deducted the first payment of 640 out of my checking account. When I spoke to Mr. Hageman, I asked about getting a portion of the 640 back after they take their 299 cancellation fee out of it. He told me to read my contract that they keep any monies they collected from me plus they will be deducting the 299 out of my bank account.
No monies will be returned. As I explained to him they hadn't done anything on my behalf yet so why do they feel they should keep the 640. He told me to go home tonight and reread the contract. So, I guess I am now out 939.00 and they didn't have to do anything. I am sure their contact is legal and binding but their advertising is misleading. They do not do what they say they will do.
They should tell you up front, the first day they talk to you that 1. No one gets paid until they get all their money first 2. They don't contact your creditors until they get ready to negotiate with them 3. They have no compassion for your situation, they are only in it for the money so don't expect them to understand or care.
I am now out 939 for services I never used. But, according to them, it is all in the contract.
Dw of Seattle, WA September 8, 2008
Debt Consultants of America lied, stole and cheated. They have not settled one acct in 9 months. They finally admitted that they cannot settle the account and advised us to pull it out of the program and settle it ourselves. Of course, they are refusing to honor their 100% guarantee of debt reduction or service fee refunded. There are multiple counts of false advertising and false information. This is the opposite of the help they advertised. do we cut our losses and take the 5,000 that's left from the 11,400 we sent them? They took the rest for fee's for doing nothing.
Had to cancel home phone, internet service, cable, newspaper, children's sports, daycare due to funds going to DCOA. Had to withdraw from 401k. Spouse is in counseling & taking medication for depression, stress & anxiety.
Dawn of Covina, CA August 26, 2008
This company advised my daughter to not make any payments to her credit cards so she would fall behind. They told her they are not able to negotiate with her creditors because she's not behind in her payments. Yet they still enrolled her in the program. She told them that she didn't want to get behind in her payments so she decided to not enroll in their program and now they are charging her a cancellation fee of 299.00. That isn't fair.
As of now she is being charged 299.00 hopefully that will be it. I'm sure if she would've stayed with them it would be much more than that amount. She went to this company to help her get out of debt and now shes deeper in debt.
Mimilanie of Chicago, IL June 5, 2008
I wanted to express my grievances to our case specialist Alicia for the incapacity to assist me and displays a non professional manner regarding client. I was being assisted with Jennifer before and I am so satisfied by her competency but all of a sudden I was being redirected with Alicia.
I had problems with the creditors listing that she was claiming that I did not enlist Bloomingdale to my account and after series of month, she wants me to be charge additional 40 more? Why would I pay additional fee for the non consideration of informing me in a latter time? I have to then deal directly to the creditor of Bloomingdale. There are many debt negotiation agency but I choose [this] company because I thought that I could be assisted best, Unfortunately, I am left nothing but a pain and terrible customer specialist.
I have to deal with the creditor of the Bloomingdale directly and I have been charge for the overdraft fee.
Paula of Moon Township, PA May 2, 2008
I signed up in August for them to resolve my debt of over 28,000 with 3 credit cards. So, starting in September 2007 through March 2008 495.79 was drafted each month from my checking account...well in April I found out I'm getting sued by one of the credit cards and asked for only half to be taken out of 247.90 because i was considering cancelling becuase they have not done anything to resolve them and a judgement has been placed against me.
NOW, they won't even return the money I had in this global account of 900.00 with a cancellation fee of 299.00 which they were to give me 601.00. I'm already in so much debt and now they just kept 3,717.73 of my money and they didn't do anything with it. I'm very upset and it's affecting me in everything I do.
They have 3,717.73 of my money which they have not resolved any of my debt. SO now I just literally wasted the past 9 months of my life with this company. I'm getting sued, I cry everday because I thought they were to help me and now things are even worse and I don't know what to do. Please help me!
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