Complain about a product or service

Credit Solutions of America

Addison/Richardson, TX

Tina of Sacramento, CA June 17, 2008

I enrolled 10/2007 and they have done nothing to help me. All they have done is ruin my credit. I contintue to receive harrassing phone calls from the companies they were to be handling. One company had proposed a settlement and when I inquired with CSA to find ot if the company would allow me to make monthly installment they NEVER responded resulting in the company to deny the settlement. They have taken over 1,500 from and not one company has been paid this has soley been for them.

I am in a financial mess and my credit has been ruined because of them.

Alex of Astoria, NY April 30, 2008

I joined Credit Solutions in 2006 for debt relief after a divorce. Since that time they have not settled any accounts, have taken over 2300 from me, told me NOT to appear in court after I received a summons. Because of that, a judgment was passed against me and my bank account was levied for twice the amount I owed. This happened on Dec 6, 2007. Since that time I have been getting the runaround, redirected, no solutions, no return calls after being told they would get back to me.

It is April 30, 2008 and my bank account is still frozen and they are doing nothing to help me. It is their fault and I demanded a refund. They keep giving me the runaround, put me on hold forever, say someone will get back to me and they never give me any answers.

My credit has been tarnished. I lost my bank account and all the money in it. It is still frozen. They took over 2300 in service fees from me.

Yolanda of Perris, CA April 30, 2008

I called Credit solutions hoping that they would help me consolidate my credit cards without affecting me at all. The person I spoke with, told me that I can consolidate all of my accounts and make just one low payment a month. So I did it. One of my creditors call me last night and told me that if I don't make a payment now they're going to repossess my filter system. I talked to one of the representatives of Credit Solutions this morning and I told him my problem, he told me that the person who open my account with Credit Solutions was not supposed to accept the accounts that might had items that could be repossessed, he also told me that there's nothing they can do about.

Now I'm behind two months on two of my accounts, and the money that I had to buy food for the month, I have to use it to pay the late charges and the two months that I'm behind. I might be reported it to a collection agency. In my house I'm the only one who has a good credit. My husband and I are having a lot of problems (fights) because of this

Michael of Moriches, NY April 24, 2008

By JD Power Assoc & CNBC recommendation, I went with Credit Solutions. I was skeptical in the beginning but my mistake went through with the process. After doing more research and having 3 months of fees taking out and no contact with my creditors, I called to cancel. One rep takes down my reasons and explains that I have to wait for a counselor to handle the cancelation. After waiting 5 minutes on the phone, the same rep says that they are experiencing high call volumes, try back another time. It has happened twice already

I am currently at a loss of over 900 for services that were never performed or attempted

J. Polhamus of Eau Claire, MI December 9, 2007

We joined Credit Solutions to help us get out of debt. We did everything they told us to do, including not paying our monthly payments to our creditors but instead started paying them! We have given them 5,ooo.oo and they have done nothing and we are now being sued! When I asked why they never followed up on this credito,r their response was, "We don't know why." We have now ruined our credit and are in the process of going to court for this lawsuit. Our lives have been ruined because of this company and they won't give us our money back! We are going to have to file for Bankruptcy!

We are out 5ooo.oo, our credit is ruined and we are fighting a law suit. This has destroyed our family and we could lose everything because we believed these people.

Amy of South Dayton, NY October 23, 2007

I signed up with Credit Solutions 9/1/06, with a Steven Newman (credit specialist). I signed Power of Attorney so they would speak to all creditors on my behalf. They advised me to stop payments, screen phone calls, send all paperwork I receive in the mail to them via fax. I gave them 323 per month for the first 3 months. Then half that for the remaining 14 months, saving the other half in an account. That was set aside to then be used to pay off creditors as they settled for me.

I am now, one year later, with a frozen bank account, and threats from creditors to garnish my wages. I have been told by creditors that I began contacting myself, that no one from this company contacted them to settle. I was given false. damaging advice from Credit Solutions in several matters.

My credit is ruined. I have risked having wages garnished, and risk having a lien on land we dream of building a home on. We are at a very difficult financial situation today, and have two small children, and are stressed. I have hired a lawyer to assist us with this situation.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |