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Consumer Affairs


American Debt Management Services

Old Bethpage, NY


Consumer Complaints & Reviews

I received a phone call that I was being sued. This is not a possibility since I am currently involved in Chapter 13 and all creditors were given the opportunity to file against it. The person barely spoke English.

This person called our home phone and told me that he represented a law firm that was going to sue me because of a debt that I owed. I explained to him that that account was settled two years ago, and that he had no right calling me on the phone threatening to sue me. I believe that is illegal. He proceeded to say that they were going to "sue my **." I have blocked their phone number.

I sign up with the above company on 10/12/05 and made payments until 02/22/07 totalling almost $7,0000.00. I tried to asking my creditors if they receive any funds and could not get any confirmation of payment.

My husband and I were clients of American Debt Management back in 2002 (for 27 months), when my husband was laid off from work. During that time, American Debt Management made 30-day late payments to four of our creditors. For one of the creditors, 27 payments were made late!

My husband and I started a business in December,2007. We just recently applied for a small business loan, and were denied credit. In asking why, we were told that our credit report showed that we made 30-day late payments to four of our creditors back in 2002-2005...and, that there were 27 consecutive 30-day late payments made to one of them. I told them that was impossible, as we were never late on any payment.

In reviewing our credit report, we noticed that the late payments were made during our contract with American Debt Management. Our payments were deducted from our checking account on the same day each month. Therefore, apparently, American Debt Management did not manage our accounts very well with our creditors, as they paid them late every month, while we were in contract with them. This has now affected our credit and credability.

In speaking with the investor, he indicated to us that we were declined credit due to those circumstances. I explained the situation to the investor and asked him if we could obtain a letter from American Debt Management, if he would reconsider. He said, that it would depend upon what the letter indicated. I then called American Debt Management and explained the situation to them. Ricardo sent me a template letter which had no bearing specific to our situation. I then spoke with LaToya, who asked for information, which I provided to her within a matter of 20 minutes of our conversation. That was over a week ago, and I have yet to receive any type of response from her or American Debt Management.

Due to American Debt Management being lacks in their management practices/services, they have cost us our loan; are keeping us from financial income/gain; have jeopardized our business and credit; have created stress for my husband and I, wherein, I have obtained a health issue due to the stress; we are distressed; pain and suffering, etc. We are hopeful that the consumer/client has some type of recourse, and that American Debt Management should be held accountable for their actions.


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