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Consumer Affairs


Alliance Debt Relief


Consumer Complaints & Reviews

I applied for a loan. Diane called me and sent me the paper work for the loan of $7,500. To obtain the loan, I had to send five payments in advance, which add up to $853. After I transferred the money through Western Union, the $7,500 was supposed to be in my savings account the next day. I never received the money. I called her and told her that I wanted a refund. Every week, I call her about my refund and she gives me a different day every week. I still have not received my refund back since 30 Aug 11.

This company is harassing me due to an unpaid payday loan. I have done some research and found out that New York State prohibits payday loan lenders in the state. Harassing me at work, home, leaving nasty messages on my voicemail. Left a message saying something about my social security number.

Around September or October I hired Alliance Debt Relief -- where they would take out $200 a month -- for about six months. In the meantime, I would save about $800 a month. On about $12,000 worth of debt, they said expect to pay half, but they might be able to do better. Lots of success stories. I started working with a nice fellow who promised to help me. After a month or two, I kept getting daily phone calls from my creditors. I was told not to answer the phone.

After two month I called Alliance and asked where Gary was. I was told he had died and how sorry that my account had fallen via the cracks. Do I still want to continue. Yes, I said, after another few weeks, I decided to talk to my creditors and let them know I am consolidating my debt via Alliance. My creditors never heard of them. I called my bank and told them to put a stop payment on the automatic withdrawl each month. I then called Brian G and he expressed his concern and switched me the black hole of customer service. Then I issued a request for a $600 refund, which they said would take 60 to 90 days. The week of March 21, Alliance said they denied my request -- no reason why.

I was fortunate to only be out of pack $600, but after losing my job in October, $600 would come in handy. I am writing this because I don't want others to be scammed.


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