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Consumer Affairs


Title Max

Greenville, SC


Consumer Complaints & Reviews

I had a title loan in Greenville, SC on White Horse Road. It was a very bad time with them. I got $5.000.00 loan and I paid right at $10.000.00 to them in one year but they still gave me a hard time. My father-in-law loaned me the money and I got my tile back.

Do not go to TitleMax. It should be put out of business for good. The way I see it, they owe me $5.000.00.

They could not get me on the phone so they called my mother. She is very sick (has MS) and told her I needed to get my stuff out of my car or they were going to report it.

We just had a death in our family and that was the reason they could not contact me.

I think that what they did was very wrong. It is I who had an account with them and they had no right to upset my sick mother.

Do not deal with Title-Max. They make more than drug dealers.

I am 10 days behind on my payment. I got laid off and I am waiting on a settlement. I called and told them this. Also, my sister is dying from cancer so I am in NC. They are constantly harassing me and my husband 4-5 times a day. It is like they don't hear me. I don't care paying the interest if they can only wait till I get my money and quit harassing me.

i went to try to pay them $150.00, and he refused my money. Tom told me to go borrow the money from somebody. The loan is not in my name; it's in my husband's name.

They called me everyday 3 to 4 times a day. My husband is a truck driver, and he has been out of town since December 2009. I told Tom that I just stared my job and I would pay him what I could, because I have 5 kids to take care of and I only work 26 hours a week. I have not been late until December's payment. they charge me $8.41 a day everyday I'm late. My payments is $290.00 a month; it's up to $588.00 now.

TitleMax was given the title to my Van in a title loan transaction. I subsequently filed Bankruptcy, and through the Bankruptcy Court this loan was paid in full. The loan was paid off on 7/6/06, I have not been able to get my title back from TitleMax. I have made 4 phone calls since May of 2008, each promising to return my title and provide a lien release. The only thing I have received from them is the lien release, dated 6/16/08.

I now live in Virginia and the Virginia DMV needs the title as well as the lien release. Rashida, whom I've always spoken with said that the titles are sent to corporate, and i was told "who knows where they go from there." I feel it is there responsibility to return my title so that my van can be titled in Virginia where I now reside.

All I want is the title that they took or for them to get me a duplicate title so that I can get my Virginia title. I can provide copies of the Bankruptcy papers where the debt is shown paid, and the lien release. I have gotten virtually no cooperation from TitleMax. There slogan is "Get your title back with TitleMax." If they advertise it, they should do it. I feel they are responsible and I should not have to spend my money to get the title back. I feel they should have to provide me with my original title or at there expense get a duplicate title to me ASAP. Seeing as I now live in Virgina and have no way of getting a South Carolina title.

If TitleMax does not provide the title, I will have to work with the South Carolina DMV from Virgina to resolve this, which will become very costly to me. I feel that this is there issue to resolve at there expense not mine. I should not have to spend my time and money on any of this. I've already lost money in cell phone minutes trying to deal with these people. This has also been an extremely difficult time because I have an anxiety disorder and has caused me to have several panic attacks which take time away from my 3 children and husband. My anxiety on this matter has become extremely high and will only get worse if something is not done on this matter.


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