These people keep calling me daily, multiple times a day for a friend's debt. It wouldn't bother me as bad if they only called and harassed me on my cell. But they are also calling me at my work. I do not see how this can be legal. Is it?
Consumer Complaints & Reviews
I had sold a car to a private individual that was not paying and had no recourse but to get the car back to recoup my money by selling it again. I found National Recovery Services LLC online. I did a Google search with that name and nothing came up with complaints or problems. Later I searched National Recovery Services only and then pages of the same complaints came up.
It's the old hold for hostage scam like the moving companies used to use. They pick up your furniture and give you a quote. When they come to deliver your furniture, the quote has skyrocketed and they will not release your furniture unless you pay them the new amount. I was quoted by a "very nice" gentleman Chris the $895 for recovery of my vehicle. I was told it would take place within 72 hours. I was never told about extra costs and was assured everything would be handled. I agreed to allow this company to keep the car and send it to auction after deducting their fee.
It took almost three weeks to get the car. I was never called and nothing was ever updated online as promised. Every phone call was answered with an excuse. I called the police who advised me to file a stolen vehicle report. My car was finally recovered and I have attached the invoice for a total of $2,305.90. When I called, I was told the recovery was much more difficult than expected and resulted in extra costs (see other complaints).
I spoke to the man who actually picked up the car (their agent). He said he did have to go back several times because the man who had the car was hiding it. But he told me he charges one flat fee whether he goes once or 10 times. I was never told of any additional fees by anyone I spoke to. At the end I was told to wire the money (by Rick **-- the owner, GM or whatever) or I would never get the car.
After all of the deception, I did not know if they actually had the car or what condition it was in. I opted to getting the car back because I was not going to let them sell it and then tell me I now owed them more money for getting less than their bill. I asked about seeing the car and was told no before I paid for it. I asked to give them a certified or cashiers check as they handed me the keys and was told no. I was told if I didn't do it, I would face abandonment charges and storage fees. Their agent who was holding the car also told me he does not charge them storage fees.
So, I went to the bank feeling like a gun was being held to my head and wired them $2,305.90, not the $895 I was quoted. They have three addresses: one in Payson AZ, one in Scottsdale AZ, and one in Apache Junction. I have been advised to take them to small claims court.
Do not use this company! This has cost me endless hours of job loss and stress. The car was never where they said it was and I had to drive two hours to find it and even the initial address they gave me for that was another lie. Do not use this outfit!
These people are harassing me. I probably can't prove the second and third methods that they use on me now, but they call me every day about an AT+T bill that was run up in Texas by my son by mistake. But they don't care, I did this entire transaction on the internet and I never personally signed anything, nor have I ever been in Texas. There is at least one other major complaint site where there are a bunch of complaints about these same people.
The second method is to call me from another place I've never been, Triangle, VA, and then not speak when I answer the phone.
The third method is to come in under the heading "Telemarketing" and, in effect, attempt to serve me with a subpoena by telephone. I cannot prove these things but I am sure that they are all NRS and they're trying to scare me. I'd call that serious harassment but clever. I believe that AT+T may be their only customer, or may own them. But I would never bother to complain about that huge telephone company because it won't be effective.
