I do not owe anyone! I moved into this house one year ago, and I am now being accused by Medicredit as the man who used to live here. This company is harassing me continually on my answer machine and accusing me of being the person that used to live here. I know this since his mail came to my house and he left no forwarding address and I had to have that stopped. This company took his address on file and hunted down my phone number, which is clearly not the previous occupant's number. It is wrong to use another innocent person's phone number against them and accuse them of being the former occupant of the house.
Consumer Complaints & Reviews
On 6/20/11, I spoke to Josh at CF/Medicredit and made a payment arrangement to pay my remaining loan balance of $756.83 on 7/20/11. I advised him that I was getting married on 7/9 and would be on my honeymoon until 7/15. I advised him I would pay the full amount on my pay day which was 7/20. I advised Josh that I was in the middle of bankruptcy but I still was going to pay CF in full. Josh agreed.
On the evening of 7/20, I called CF to make the payment and they were closed. I called the next morning to make the payment when I noticed my vehicle was missing. CF ordered a repossession on my car. I was able to confirm with CF, the police, and LA Walker the repo company. Josh from CF stated that we made arrangement to pay on 7/15. I disagreed per my records. Per federal law, it is illegal for creditors to attempt to collect during a bankruptcy. Josh stated that they had no knowledge of bankruptcy. I have emailed Greg ** and spoke with him on several occasions regarding this. My bankruptcy attorney also spoke with CF/Medicredit notifying them on the bankruptcy.
After several days, CF authorized the repo company to release my car to me. Greg said that CF would pay for the repo except a fee of 179.00 that LA Walker charged them to cut a key for my car. LA Walker gave me a copy of the 179.00 charge description (locksmith fee). I asked for the key and was told when CF paid them, CF would give me my key. I advised Greg that I will not agree to pay the 179.00 until I had a detailed bill from CF, the key, and my title to my vehicle. I never received any of my requests. On 8/11, CF made an attempt to collect the 179.00 plus an additional 10.00 fee from my checking account. CF was not authorized to save my account info nor to take money from me. I reported it to the bank and the charge was reversed. I spoke to Josh on 8/12 and he said that if I reversed the fees they would repossess my vehicle again.
I advised him of my bankruptcy again. CF will hang up on me when I call to discuss the matter, will not return my emails, or my calls. I have every email documented and call to and from CF. I am sending them another letter to them with my bankruptcy case number certified mail. They have been bullying me, harassing me, and have caused me to lose money from missing work, etc. They keep declining that they are aware of my bankruptcy and the federal bankruptcy laws. I am still waiting for my key and title to the car since I owe them nothing on the loan!
I had a hearing test the same day as my husband. Our appointments were back to back. My address was incorrectly typed into the system. Having and extremely uncommon last name, the ent office, even after cashing our payment for my husband didnt try to call, check address, fax, email or look us up on the white pages to verify my address and make certain the money they were entitled to was collected. We have just discovered a year later that the insurance company didnt pay my bill, and the bills were returned to sender. MEDICREDIT CALLED ME.
Once I verified their who they were ( they called me asking for my social security number) I requested a bill to be sent to me. I immediately paid it. Medicredit agreed to send me a reciept STATING they had SENT PREVIOUS BILLS TO THE WRONG ADRESS, THEY WERE SENT BACK TO MEDICREDIT. They never did. They recorded my call as per a recording and told me they could not send me a a requested note, NOTATING THEIR ERROR. The operator Ms H, when I said that I would contact Ent Allergy to tell them of the issue the operator H , shouted, are you threatning me?I told her no and not to say that as well as I was legally entitled to record our conversation as well. She hung up on me. They are a unethical, uninformed, shady company, who will agree to anything to collect with no intension of equal practice. COMPANIES deserve to get paid for their services, yet should not hire companies such as Medicredit to "professionally " handle their clients.
