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Jen of Seaford NY (05/09/08)
Call came into my home in the morning. First heard a recording, asking me to stay on the line, press 1 to be contacted or call an 800#. I didn't wait to hear the 800#, pressed 1 to be connected figuring whoever answered would let me know what info about who was calling. A Javon Lopez, or so he said, announced his name, asked him to repeat it and asked the nature of his call. He told me hold on, I will connect you to a representative. I insisted that he tell me who he was, calling from where and for what reason but he was persistent in telling me he would connect me with someone who would tell me. I told him I would hang up if he didn't tell me who he was calling for, then he told me Leading Edge Recovery Solutions and put me through to a phone that rang between 10-15 times.
Just as I was about to hang up, a man said 'hello, who's this?'. I asked him who he was and he asked me who I was. This went back and forth until I got so aggravated I told him 'put me on your do not call list'. He said: 'I can't, YOU called ME!' I reminded him he called me but he persisted that I called him at which point I thought some perverts were playing some idiotic game and I cursed, which is unlike me, and the guy wouldn't hang up. Each time I went to pick up my phone, he was still there. It took at least 2 min. before he disconnected. I then dialed *69, got the number as being the last number which called my phone. I called the number only to get a recording that said this number was connected to National Directory Service and the cost to call it was $5.49. The recording continued with more info that I can't remember.
I called my phone company to report this method of calling my home as I was concerned it was some scam to cause my phone to be connected to some business phone which would cause me a charge. While on the phone with the phone company, I checked online and found this site and others with complaints for Leading Edge Recovery Solutions. Bottom line, I spent too much time with this call coming into my home and there's no resolution.
ULCERS, AGGRAVATION, HOME INVASION BY PHONE!
Robin of Washington DC (04/03/08)
Leading Edge Recovery Solutions sent me a letter offering a settlement and PAYMENT ARRANGEMENTS if I could not pay the settlement amount. I sent a payment and contacted the office. I was told a totally different amount. I tried to make payment arrangements and the collector would not give me any details. I informed the collector that I would continue to make payments and pay the balance in full within 60 days. He kept saying there will be late fees and finance charges. I said what will those be. He said he didn't know. Because of my financial problems I have been working with a number of collection agencies. I have made arrangements and paid them in full. The balance did not increase as I made them payments. Why does it with this collection agency?
I consider the conversation deceitful and uncooperative. I want to pay this debt as soon as possible. This collector should not send false information in the mail.
Randy of Enfield CT (02/28/08)
I am writing to you because I have a problem with the Collection agency called Leading Edge Recovery Solutions. They have been calling me and being extremely rude to me.They would demand the whole amount right now. And if you would tell them you can't make the payment then they still demand the money now. They would not set up payment arrangements.They are yelling at me and making me feel like a loser.I have forgotten all about this account and had explained to them that I hadn't recieved any notice or anything about the account until their call. I did recieve a letter from them 5 days after there first call.I talked to 4 different people and all of them hung up on me.I was not rude to them at all. I looked on the internet to see who this company is and found that there is a law suit pending from the District Attorney's Office of the state of Illinois. I called them and they wanted me to fill out the complaint form on there website. Apparentely there being very rude to other's too.There was at that time 168 complaints against them.I really don't want to send these people money until I know there legitimate. I also read that they harass people even though there paid up. They also have called people derogatory names. I feel that they could've come up with a reasonable payment plan to pay on this debt. I just started a new job after being out of work for 7 months. I told them this and they said they don't care, It's not there problem. I think they are very inconciderate. The calls don't stop. I feel there harrassing me.
Sabrina of Nunda NY (02/07/08)
The company kept calling me and harassing me for money They wanted me to set up a payment arrangement or pay the full amount.
I I was forced to make a payment arrangement over the phone and with my checking account and they tell me they don't accept payment from my bank account on the Internet to their company now i have a ten dollar service fee i don't have the kind of money for it. I live on a fixed income
Norma of Birdsboro PA (02/02/08)
I keep getting harrassing calls at all times of the day and night and weekends saying I owe money for accounts from years ago that I never had
I am ill with heart problems and high blood pressure and this always results in me getting angry from arguing with them as they do not take they are not mine and do not call me for an answer.
Kathleen of South Sioux City NE (01/31/08)
My 73 old mother (who cosigned for me) received a threating phone call that she owed this debt she stated she would have to talk with her daughter (me). They threatened her with a lawsuit several times she told them that she would do payment arangements with them if they would mail her out something showing what we owed. She also told them that maybe she would pay this off in full if again they could mail us out something but she would have to talk with me first. They than contacted me told me I owed this HUGE amount but they would lower it to 6800 if I paid it in one lump sum. I told them I didnt think I could get a loan for that amount. I than started to ask for something in writing they got really upset said they were recommending a legal action against this account because we were not working with them. I again stated I would like to make payment arrangements on this account she said NO they only way was to pay this off in full. This is just a brief description about the harassment they inflicted on us It was the most unbelievable harassment I have ever recieved and I am not kidding.
My 73 old mother who is not in the greatest health was very upset she is extremely fragile and now she is sick and all worried that they are going to come after her.
Kayla of Plattsburgh NY (01/29/08)
My boyfriend purchased a motorcycle and it was reposessed. We attempted to make back payments before they took the bike but they would not accept it. When the collection agency started calling our home repeatedly while he was at work they eventually called his work. Michelle would call him numerouse times a day and repeatedly ask for unrealistic amounts of money for payment. One afternoon she called our home and a friend who we had watching our children while we were working answered as she usually does and Michelle said to her boy they are never home when I call, aren't they EVER home to see their children? and then implied that my friend was having an improper relationship with my boyfriend. At the same time I came home and my friend gave me the phone, the woman then went on to tell me that my boyfriend had agreed to pay a certain amount of money that he did not agree to and that they would put a lein on him and that they would take it to court and that it was on his credit report. At this time she was being so unreasonably rude on the phone that I got out of control with anger. I told her they needed to stop calling him at work because he almost lost his job over this. She then put another man on the phone and I told him that we would pay what we could. They are now calling him again and saying that he has to make a payment. We have no problem with that we have to make a payment but what we have a problem with is that the bike payment itself when we had it was only 100.00 every month and now they want 1800.00 down and 250 per month that was actually what they wanted over the summer I am not sure what they amount is they are asking for now but we cannot afford that amount and we have told them this repeatedly. When we tell them the amount that we can reasonably afford they tell us that they cannot accept it. I do not understand why they cannot accept it as long as we make a payment. I would really appreciate some info on our rights and how to be able to pay our debt without loosing everything we have. We have 2 children that we provide for and only 1 income I do not work because of health reasons and so that I can stay home with my children.
My boyfriend cannot get any kind of credit now, we are affraid that they will garnish his tax retun which we need desperately to get us cought up on our back bills so we don't loose our place to live. This whole thing has caused alot of stress and has put a huge stain on both of us. We would like to pay something on it but I really don't understand how we owe them as much as they say we do. I think that they are charging us more than we actually owe.
Paul of Germantown OH (12/13/07)
Mr. Hernado has been calling me at work, telling me on the first call that they work with an Attorny office and that if I didn't settle my account within 3 days that it would go up for review and they would do whatever is neccessary to file legal proceedings to collect on my debt. They would add a bunch of legal fees to the account, and it would substantually change this whole collection process. After I was unable to make payment, they called again and have offered 3 options for payment, pay a lump sum on credit card at 60% of face value, make 2 payments at 70% of face value, or make 3 payments on 80% of face value. After the 4th phone call to my office they are offering a hardship plan that requires 33% up front, and then smaller monthly payments for 6 months but all has to be done upfront with post dated checks and set dates. After reading the artical listed on this site, I am very uncomfortable giving any information to this company. I am willing to pay what I can afford but they are pushing for amounts that I cannot commit to.
If I setup the arrangements they are asking for than I will not be able to make agreed payment with other creditors. I don't know that since I have not gone to far with this collection agency that I have a lost yet but if this persists than I will definetly be pursuing my options. Thanks.
D of Los Angeles CA (11/27/07)
I received a half dozen phone calls each day at work from Mr. Gomez of Leading Edge. He spoke with employees and he spoke with my employer regarding my debt. He threatened my employer, that she would be in legal trouble, because I was a partner in the business, he claimed. He said that he would have the police sent to my work and that he would have my wages garnished. He called my fellow employee and my employer nobodies and losers and berated them repeatedly. Even after they asked him not to call, he called. Even after they said that it is illegal to call and discuss my personal matters with them, he still called and did so.
I have not even been informed as to what, if any debt I owe...I do not even know why this bottom feeder is calling. I am keeping a journal of all the calls I receive, as are the people with whom I work. This behavior is not to be tolerated.
The business suffers in that my fellow employees are constantly fielding calls from Mr. Gomez or being harassed by him. What's more, they are stressed out and unable to maintain an effective attitude for work after being belittled by him on a repeated basis.
I have been embarrassed and it has impacted my employer's attitude towards me.
Christie of Lindenhurst IL (11/16/07)
I received numerous call at home and at work regarding a debt from Sears Mastercard that I do not posses. Leading Edge stated that I owed $1700 to the account which is NOT the same account number as my Sears store card. I was threatened that Leading Edge with Sears permission sue me for the amount and I will end up paying large legal fees. The supervisor I spoke to was very rude and to be frank an ass to me on the phone and kept calling me at work after I asked him not too. I really hope you get a conviction or settlement from this company because they are not professional at all!!
Jennifer of Andrews TX (09/28/07)
In Sept. 2006, I received several calls about a credit card my daughter had through Bank of America. Her credit limit was $1500. They threatened legal action against her & wanted payment of $2545. I told them I could only make monthly installments of $150, to which they finally agreed. They stated that debt would be paid off by March 2007, which I questioned. When they continued to withdraw $150 from my account after March 2007, I called them & was informed that I was mistaken. They continue to charge interest, fees, & penalties & claim that they are not a collection agency. They said they represent investors who bought this loan! They call me often to try to settle & are not happy when I tell them I cannot pay more than $150 per month. I have made 13 payments of $ 150, $1950, & still owe $1087 according to them. Just this week they began calling me to tell me my contract was up. I never signed or received any contract or any paper work from them other than monthly statements saying they are deducting $150 from my checking account.
I agreed to pay this to keep them from taking legal action against my daughter. However, I settled another of her accounts for less than 1/2 of what the balance was. I have complained to Leading Edge that I don't think an account that is closed & turned over to collections should continue to be charged interest, penalties & late fees!
Joan of Centralia IL (09/20/07)
They continue to contact me (upwards of 4-6 times a day--earliest call was 7:45am cst and latest was 10:00pm cst) for student loans that my son (Ronald W. Klosterman II) took out when he was 26 years old. I have given them the contact information of my son each time but they yell at me and my husband (who happens to be Ronald W. Klosterman I) for my son's delinquencies. They have told me that they would ruin my son's credit and hound me till he pays up. I did not take these loans out and I am not responsible for these people's lending practices. They Loaned money to my son when he was unemployed & unsecured at that!!! How is this my problem? I have asked them not to contact me but they told me that they would continue until he paid. It is almost as if they expect me to pay his bills. They have given me my son's loan amounts along with his Social Security number over the phone, which I believe is against the law according to the Fair Debt Collection Practices Act. I believe that this is ultimately harassment and against the law. I told them not to do that and the lady laughed at me.
I am 67 and my husband is 70. My husband has had 3 heart surgeries in the past 4 months and has been in the hospital ER 13 times since January. I am really worried that this harassment will ultimately lead to my or my husband's death. This is elder abuse not to mention we have kindly asked them not to call, explaining fully the above situations. They refuse and said they would not stop until they had my son on the line.
Elizabeth of Ridley Park PA (09/13/07)
I was working and received a call from this company telling me I better pay the Bank of America card debt I owed from when I was married.. He told me he would take my property and I better pay by 2o'clock today... I know I owe this debt but when it was in collections with a different lawyer, my mother would write out a check each month and when she asked the lawyer for a balance he would not respond so my mother told them if they do not she would not send any more checks.. I asked the guy last night not to call me at work and he said he was going to call my boss and if he sent a letter with acct. number and balance owed I would pay each month until the debt is paid.. He was so rude he had me in tears.. I can not afford to pay all at once, he told me to put it on someones credit card, I cannot do that.. I am a single mother with a disabled child, and I work part time.
Rebecca of Seneca SC (08/13/07)
Several months ago I began receiving phone calls for my son, Phillip. (He moved out 3 years ago and has all his mail and phone call to his home.) I told them that he hasn't lived here in 3 years. They would ask for his phone number and I would ask why. Over a period of months they have called me nosy, that it was not any of my business, and many other things. They have been rude and would not tell me who they were. Only resently I have found out that it was a collection agency and it was Aspire Visa making the claim. I have never received a bill from Aspire Visa for my son because all his mail goes to his home. He says he has never had an Aspire Visa. But if he had, he would would have used his address and phone number.
They had been harassing us for months now. We work 2nd shift so we go to bed late. I have lost a lot of sleep from their calling early in the morning. I quit answering the phone because it is always them. I have never been treated in this manner by anyone. I have always been easy to get along with and I always try to help when I can. When all of this began, I thought my son might be having problems and was willing to pay the bill if I knew what it was. That was before all have transpired, and no way now. I am working 7 days a week and want this to stop.
Ana of Chicago IL (08/04/07)
I am currently dealing with Leading Edge to make good on a credit card debt due to Best Buy (HSB) I was told when I called on Friday August 3, that I called just in time because action was going to be taken against me for fraud on Monday August 6th at 8:00 am. My conversation from Friday August 3 was not docummented correctly, which I discovered after calling back on Saturday August 4th. I am afraid that this company may take unauthorized withdrawls from my account. They have all my info and are not really willing to work with me on a payment plan. They want everything in 30 days. When I asked what happens if I do not come up with the total amount due after 30 days. I was told by a supervisor that they did not know what happens to a person after 30 days.
Tracy of Spokane Valley WA (07/23/07)
They call my work all day long. Will call and ask for me and then 5 minutes later will call back claiming to be someone else. They say they will have all of my paycheck taken every month. I have tried to work with them. They are impossible to work with
Maria of Morrisville PA (04/26/07)
I moved into a house back in april 06, I had all my mail foward to my new address, to my fault I did not relize this bill was not being taken care of, it went to collections, Leading edge had called me, when wanting to set up payments they refused saying I need to pay in full, unable to I said why can I not, the women began to ask what kind of family raised me to not pay bills, if I was educated, and called white trash. after this went on I hung up and called back to speak to someone eles indicating that i want to make payments, this person did help me and I was making payments of $300 a month, this went on for 6 months but then they kept calling me at my job saying they need the full payment, unable to I said I would like to continue to make the $300 a month, she said that i need to find otherways by taking out a loan or asking my church, she started yelling at me when aksed her to stop she says that she can yell at me because I owe her company this money, she then placed a threat saying she is going to call my boss and ask for the payment, when asking her why she was acting like this that I am not refusing to pay, she said good luck to you and hung up on me.
Kristen of Gibraltar MI (04/19/07)
2 weeks before Christmas of 2006, I started receiving phone calls at home stating that they are now collecting a debt from a sears credit card. I have had 7-8 different people call from morning until night with no less than 10 calls per day. Then I started receiving calls at work with threats of garnishing wages, taking my house, legal actions etc... Screaming at me on the phone. I finally told them to stop calling me at home and work. If they needed to correspond with me they can through the mail. I have yet to receive anything through the mail. I tried to tell them I could make payments but they would not except my money. Keep in mind the majority of this bill was in dispute but Sears never acknowledge my complaint, this has been going on for 2 years. This story has dragged out for 5 months but I have phone calls,dates, times, names and conversations written down. It would take too long to type everything down but suffice it to say, I HAVE HAD ENOUGH!!!
Hilda of Berlin Heights OH (04/12/07)
Ms Love Keeps calling leaving a message Hilda, this is Mz Love you are to call me back immediately at 800-608-5434 ext. 1702. You are well aware that this is a time sensative issue. I talked to her twice, she will not identify her company, I know because I have looked up the phone # and when I called back because I wanted to know who she was. I asked Ms Love to send me validation of debt, but she hasn't. She told me if I did not make arrangements to send her $1600. which was offered with in two payments the fist has to be $1000.00 that they would garnish my wages or take legal action in court. Ms Love will not tell me who they are only that she represents a orchard bank credit card company.
Her rudeness scares me. I am afraid of what she is capable of. I can not stop thinking of this. I wish I could resolve the problem so she would not call.
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