$479 is being reported for an account I never owned or owned. AT&T told me a secondary line was opened and closed the same day and AT&T sent it to IC systems by mistake. On January 25th it had a credit of $64. IC systems said AT&T never contacted them and offered me a settlement amount.
Consumer Complaints & Reviews


These two companies, IC System and CVC Woodbury, have been constantly calling me at home, in the morning and evening, and claiming they want my personal information to discuss a business matter. I took a couple of days off from work, and was home to attend some health and schooling needs for my son, issues which are rather urgent and serious. But frankly, dealing with this sort of constant tension with these two companies is unacceptable. There is no way that I would release my personal information to these people who I do not know, and don't wish to disclose any other information. How do I stop this harassment?

They call me on a Sunday morning and afternoon. They do not leave any messages. Once I picked up on a Sunday afternoon and said, "Why are you calling on a Sunday?" They hung up. So I called them back and said: "Please do not call on a Sunday as it's against the Fair Debt Act and the law. I will be filing a complaint". And yes, it's a $1000 fine for calls on Sundays and before 9 am and after 9 pm. And get this: I have them on my caller ID at 8:49 am on a Sunday morning! Double fine. I want to press charges and I have them on my caller ID and on my cell phones calling on Sundays.

I have received numerous phone calls and messages from I.C. Systems. I finally spoke to them and they told me that I owe over $200 to First Energy and they were the collection agency. The bill was incurred over three years ago at an apartment I used to live at. They didn't have my right address, only the name of the apartment complex.
When I told them to send me an itemized bill, since my bills had been paid and this was the first time I heard about this, they informed me that they could just send me something showing the amount. I informed them that without an itemized bill, I would not send them any funds and promptly hung up. Based on the other complaints, something should be done to penalize and stop this company. It's too easy to intimidate elderly and sick people and cause them grief. This is just not right!

Rude, unprofessional, unorganized. Oppositional to assist and hung up phone on me twice. They tried to charge me a $12.95 fee to pay off the debt and they would not let me speak to a supervisor.

They call my home number often. They leave a message that it is personal and important and that I should call. When I call, they ask personal questions before they tell me what they want. The next day, they start all over, and they have no right to harass me. Please help us; someone help us stop and close this company. When I am reading other people's complaints, it seems that this company is so powerful that they can damage people's credits. Help.

I understand the debt collection process but I have told them my situation, that I lost my job and can barely afford to feed my kids, but they continue to harass me. I told them that I would call them as soon as I can make any type of payment. I received a call two days after I give this information to a "specialist". I understand that they are only doing their job but this is border-line harassment. How can I change my entire situation in 2 days? There is no understanding and I am getting to the point where I want to get a court order to get some kind of restraining order. This company does not practice ethical business. They need to be dealt with, especially in these economic times.

They were being a nuisance; calling 2 or 3 times a day for about a week, looking for my adult son but not saying what they wanted and not leaving a number. Finally, I called back the number as shown on my caller ID and told them who I was. They said they would remove my number from their list. I am hoping they will follow through on their promise.

They call my cell phone constantly. If I don't answer, they call every hour. If I answer, they ask the same questions over and over before they tell me what they want. The next day, it starts all over again. I don't owe eBay any money but even if I did, that does not give them the right to harass me like I am a criminal.

IC Systems calls my home number attempting to send me a fax almost every 2 hours for the past week. My husband and I do NOT have any business with IC Systems and do NOT have any debt outstanding. Also, the phone number they call is on a no call list.

I was contacted in Oct. 2010 about a debt that had my name on it, but it was actually owed by the person that I shared the account with. It was a dual lease from an apartment I rented and moved out of over 4 years ago. I explained to them the situation and told them the debt was not mine. I asked them how to dispute the matter, and they told me to send a dispute letter to their office. I then called the company which sent the debt to IC Systems and asked them what went on. They told me that the other person on the debt was also being contacted for this debt.
I then found out that same day that they had put a negative hit on my credit report, even though for the last 4 years I had no knowledge of this debt. I was confident that they would not get in touch with the other person who actually owed the debt, and I called them back to arrange payment in an effort to save my credit.
The following day, I received a call from the apartment manager which stated that the other person had settled the debt. I then called IC Systems to ask if they would be removing their negative hit from my credit since it was proven that my story was true. They said they would not and that I would have to file a dispute with the credit bureaus to have it removed.
And I asked them if it was general practice to just put negative hits on people's credit when they were not even aware of a debt. They claimed that they had attempted to contact me 112 times through phone and mail, and all came back as bad info. But somehow, they got my correct phone number right after they put the hit on my credit. And this happened even though I had just taken out a mortgage and personal loan and all my updated information was readily available to them.
When I filed the disputes with all 3 credit bureaus, 2 came back--the first said that IC Systems would not remove the hit, and the second one had removed it. I contacted a consumer lawyer immediately, and they began working with me to get the situation rectified. Three months and one court case filed later, IC Systems has finally agreed to remove the hits from my credit, pay me punitive damages, and pay for my lawyer.

A collection is on my credit report from IC System for a debt from Sound Communication/Wireless Jungle in the amount of $262.50. The account number with IC System is **. I have sent a certified letter to IC System and it was signed for on 24 Jan 11 stating that this account is not mine. The Social Security Number associated with this account is not mine and I have never had an account with Wireless Jungle. I have called IC System numerous times only to be told that there is nothing that they can do unless the originator removes the charge or it is paid. I am trying to get financed on a home loan and cannot go any further until this is resolved.

I pulled my credit report to find a collection account from IC System. When I called IC System, they identified the original creditor as Sound Comm/Wireless Jungle. I explained that I never had an account with this company and that the SSN listed on the original account was not mine. I have submitted a dispute form but have not received a response.
I am in the process of trying to get approval for a VA Home Loan and I am not able to get one without this being cleared up.

IC System has been calling our home at all hours of day and night. They seem to be a collection agency. They ask for my husband, Alan. I have answered their calls many times, identified myself as his wife and they refuse to speak with me. My husband himself has answered their call and they refused to identify why they were calling to him, the person they say they are calling about.
I have called them back, requested to speak with a manager. They hang up on me. (They also hang up on me when I answer a call and say I am his wife. ) Clearly no resolution is possible when they handling whatever the matter is, in this way. We do not know why they are calling or what the calls are in reference to, so it amount to harassment. I called their head quarters to complain, they were "too busy on other calls" and did not call me back. Thank you.

I work in a hospital on patient care unit and IC System has been calling repeatedly for one of my co-workers. The problem with this is that we get important if not critical phone calls regarding patient especially if we are working on someone going through code blue. So it is inappropriate for this company to tie up our phone lines for debt collection. I told them that this was a hospital and such calls were inappropriate. The female on the other end was rude and ended the call.
This company's approach can potentially harm the patients that we are caring for because it delays our ability to receive critical information if we are tied up on the phone line with them. They should contact an individual at their home, not their work. The workplace shouldn't have to suffer for one individual's personal and private mistake.

This collection agency continues to call for someone who does not live at this residence. When I informed them that I just got this number and wanted the number to be removed, the representative started asking for personal information. I refused to give them any information. The representative got very rude and started yelling at me on the phone which at that time I was requesting to speak to a supervisor. He refused to put a supervisor on the phone. I then informed him that I was going to call the Better Business Bureau and I hung up because I was not going to have him yell at me as if I did something wrong.
I called the BBB and they gave me the number to the main headquarters in St Paul. I talked with the Consumer Affairs Department and spoke with a lady named Barb ****. I explained the situation to her and she apologized for the previous representative and stated that she was removing my number from the call list and would be following up on this call. At no time during the conversation was I told that I had to send something in writing in order to have my number removed. I just happened to read it on this site. Ms **** seemed very nice and actually sounded like she cared about what happened. She did state that the representative had no business asking me for personal information like my last name, address, etcetera. I really hope that she does follow up on this call. There are no excuses for behavior like this! I guess I will know in a couple of days if my number was actually removed. If not, then they will be hearing from me again.

I have just sent a cease and desist letter to them because of their harassing manner in which they have spoken to me over the phone. I will file a complaint with the State Attorney General if need be. This company is very very rude and disrespectful over the phone interrupting every time I spoke by repeatedly saying,"ma'am, ma'am, ma'am.." They were not interested in the truth.
My debt was with my dentist. I had been making monthly payments to them. I am currently on COBRA and the company misrepresented me by saying that I did not have insurance when in fact I did. I have since cleared that up and the insurance company have since sent payments to my dentist. Therefore, this debt collection company does not have the correct amount of what I owe.
I am currently unemployed yet have managed to send IC some money in effort to stall this being reported to the credit bureau. I was under the impression that as long as I send a monthly amount to them then my information would not be turned over to the national credit reporting agencies. However, they stated that they never made such claim. Once again, the honest American gets duped in these hard economic times. I hope the owner/manager of IC sleeps well at night knowing that he/she has done all that they can to train such harassing individuals.

IC Systems contacted me and was extremely rude to me over the phone. They told me that I would have to make a payment in full that day or they would put that I refused to handle the debt. I asked them if I could call back the next day. They continued to ask me what time I would call back that same night! I asked for the man's last name (Will) and he refused to give me any information! Then, I asked for a supervisor (Jaime) and she was rude too! She said that if I did not settle the debt that night, they would automatically assume that I refused! I was shocked! She gave me the wrong address. She said that there was no one above her that I could speak to! This agency has to have some way I can complain!

Continuous calls on hospital bill I disputed in writing. One collection rule they break is they do not identify themselves. They ask if you are so and so, then is your address still so and so. I tell them I don't give out personal info when I have no idea who I'm talking to. I have to ask who they are. I have told them repeatedly to stop. They don't care to hear this is a disputed bill. I read about credit collection laws and will be sending a letter to cease. Just looked up Fair Credit Act and see they are missing some of the rules.

This collection agency is calling for someone that is not living at this residence. I've continually asked that they cease calling, yet they still continue to call. I am disabled. I have Fibromyalgia, FSH Muscular Dystrophy and chronic back problems. I do not sleep well as a result.

I receive calls 3-4 times a day and I have started to simply not answer since they are telling me to skip a car payment, not pay my gas and electric or some other off the wall statement.
Statements about these medical bills have included phrases such as, "You love your son enough to get him help but not pay his bills?" and "Are you a loser that just doesn't pay bills?" Sorry to say, my wife is a juvenile diabetic on two types of insulin. The medical coverage I do have is just barely enough to cover her expenses, let alone my son or myself. I have refused to see any doctor for any ailments I may come down with due to the cost that will coincide with it. Thus, I have not seen a doctor in years. Even when payment is offered, they refuse to accept in order to help alleviate the phone calls.

They call me at least five times or more a day telling me to sell my personal items to pay them, borrow money, sell on eBay or Craigslist. They will not accept any explanation. The calls are getting worse and more demanding on their part. These people have been calling for over six months for the Cabelas credit card debt I owe. My husband has been in and out of the hospital since October with his pancreas going bad and on the 5th of February, they called and got me so upset that I ended up in the hospital with severely high blood pressure.
Nothing will stop these people and I have told them that we owe everyone not just them and as soon as my husband can get with a new company, we can start to pay. These people are wearing me down with bad stress levels and I am to avoid stress. Please help.

This dinky little business tried to collect unsubstantiated funds from me on behalf of a little company comprised of just two women named Gail and Devorah who did not provide a service to me. They were supposed to provide a service for my aunt and bill my aunt, but they did not provide my aunt with the proper service and tried to bill me. And now this dinky little agency is feebly trying to make me responsible for something this other company, never asked me to agree to in writing, nor did they do what they were professionally employed to do.
Both parties are lucky, I am not suing them and they would be better off leaving me alone. The company this dinky collection agency is representing is a scam and the one service I did receive from them in the past, I hesitantly paid for even though it was just a mirror copy of the documentation I already provided for them. They need to be put out of the feeble business they have. Thank you for your time.

I received a collection notice for 104.83 on a balance due on Verizon. I contacted Verizon and they told me no balance is due .

violation of fair debt collection practices act. started with a billing company called inpatient consultants of ga. located in la calif. trying to keep a long story short, my insurance company called said they had messed up medical payments to various creditors. we called all the creditors and expalined blue cross would have to be refunded then refile. inpatients said ok i would not make monthly payments until cleared up. next thing i know i get a letter from ic systems saying this account was in collections. i phoned inpatient consultants and was told yes it was in collections but they would give no explanation. this was in july 09 i phoned ic systems and made a verbal agreement for monthly payment to begin in aug 09. i asked for a confirming letter and was told they do not send letters just collect money, i asked how could this agreement be verified and was told don't guess it could since they will not confirm by letter. at that time i asked for am itemized statement to verify the debt and was told again they would not do this they only collect money. this violates the validation of debt in the fair debt collection practices act and also in this part of the act it states they can not contact me for 30 days or until they provide this info and they are constantly calling now.
i got a letter form ic in sept, even though they say they do not send out letters, demanding the full payment since i was not cooperating. well the agreement we made was 100.00 mo starting in aug. both aug and sept payments made. i phoned ic systems to find out what they were doing. someone, who would notgive their name, said to forget this letter my account was no longer in collections i need to call inpatient consultants. i phoned inpatient consultants and was told i owed zero, insurance owed zero and zero in collections. i asked for a statement showing these balances and they did send one showing the zero's. lo and behold ic systems started calling again even after i made oct payment even with a statement showing zero owed. i asked ic about the phone call where i was told to forget the sept 9 09 letter my account was not incollections anymore and was told they knew nothing about that, no way to verify because they refuse to mail a confirmation letter in sept. they continue to call every day now.
the portion of the law they are violating are: 1. verification of debt, they refused to send an itemized statement and in the protion of the act it says not to call for 30 days or until statement is sent. they continue to call every day. 2. contact times..the act says they call between 8 am and 9 pm unless they are told not to call after a certain time, they were told not to call me after 3 pm because i am a dialysis patient and am on machine after that time, they continue to call as late as 6 pm. 3. i now consider the phone calls harassment due to all the above plus even though i have a statement showing i owe zero i have made the monthly payments, now they are calling before the month is over wanting the entire amount of the so called debt. if i do owe then the payment is not late until the first of the following month, thus harassment calls. unethical business practices to say the least, these same type complaints are all over the internet about this ic systems. i have filed a complaint with ftc under this act also with attorney general mn, ms. swanson. please advise about this so called business in your state.

This company is calling me about someone else's debt. They are calling for someone who is under age and I explained that. I will not cooperate with them in getting information about the person they are calling for or the account. I have asked that they not call me back and they continue to call. They are calling me and hanging up on me.

The best the I.C. System people could offer is the mistake happened on their end and they would do their best to rectify the matter.
This is completely ridiculous behavior on the part of the I.C. Systems.

This is a collection agency calling for a wrong number. They called twice on 6/22/2009. They asked for somebody named "Feliciano". I told them that they had the wrong number and asked that my number be removed from their computers. This person has multiple collection agencies looking for him and has given my phone to ALL of them. Sheila was very nice and told me my number would be removed but it would take 24 hours to be deleted from their computer system. This was at 12:48 p.m. on 6/22/2009.
On 6/23/2009 at 5:45 p.m. I got another phone call for "Feliciano". I told them that they had the wrong number and was telling them that they were supposed to have removed my number when they hung up on me. I called back and talked to Joel who also hung up on me when I was explaining the situation. I am tired of being harassed by collection agencies that are looking for somebody else and cannot be bothered to correct the problem.