This company threatens your family to get them to divulge info about you and your whereabouts. I don't think they use local companies. I think they acquire phone numbers with local area codes (which you can do) figuring you're more likely to answer a local call than a long distance or 888 number. I have submitted complaints to the FTC and my State Banking Commission as well as the Attorney General's office. I am willing to pay anything legitimate I may owe but not when threatened.
Consumer Complaints & Reviews
Global hired local locators in the two states that I have lived in (Mississippi and Kansas). They have called numerous family members leaving messages stating that I have charges pending against me and that I need to call Global immediately to make payment arrangements. I called Global and offered to send them documentation proving that this bill has been paid. They told me that all they can do is set up payment arrangements for this bill. I have told them to go ahead and sue me and that I will see them in court.
Their local locators continue to call me and family members with threatening messages. I don't think they intend to take any legal action. They just want to harass me until this bill is paid. I have to tell them both that this bill is not a valid debt and I am not paying. They will have to take legal action against me and stop calling. They still continue to call and harass me and my family members.
This company Global has hired a person locally to harass my family, co-workers and myself with threatening talk and unprofessional behavior. I believe if someone is going to serve you papers as this company is threatening, they should not be calling my friends and family and myself for information such as my address. They should not be bragging that they are so good at their job that you can't avoid them. They have repeatedly called my cell phone which I have asked them not to call. They have called my boss and tried to scare him into divulging info that he simply doesn't possess. This company may scare a lot of people with their tactics but I will not succumb to their threats and mockery of what lower class of person I am due to them saying I owe money.
They called me at my job and started threatening me with "legal action." They stated that a loan I took out just a month ago for $300 had now been turned over to them and was up to $710 in one month due to late fees and over draft fees. ***? They told me I needed to pay it all to them today or they would call a lawyer on me for breach of contract and for fraud. I explained to them that I had called the company that I took the loan out with numerous times to try and handle my loan and never received any call back. But they said that all that didn't matter anymore because it had already gone to collection. I really don't understand how a$ 300 loan could go to collection and turn into $710 in one month? They forced me to borrow $150 to pay them that 1st day and said I have to pay them $110 every two weeks for the next eight weeks until I pay them a total of $510. I need help. I have four kids. What can I do?
They started with phone calls to my aunt and my mother threatening them. Now, they called my brother-in-law's parents who are not even related to me stating I have pending charges against me, etc. What is it of their business to leave personal info about my case on someone's voicemail that doesn't even know me? That is defamation of character! Someone better do something about this collection agency. This is pure harassment to an innocent individual.
I paid my sales tax in Oct on the 3rd. I brought the car in Sept of 2011. I put a 1000.00 down. They never took that of the sale and the check I wrote was not cashed until Nov 15. It cause my checking account to be over drawn by 435.00 as of the 15th on Nov. I get a once a month check. I cannot cover this over draft. It will be over a thousand dollars by the time that I can. The check I wrote for this month payment has not been posted. They hold your check so the can take the car back. This is a buy here, pay here.
I am writing this compliant because of the unprofessionalism of the Global Staff. My first concern is they continuously called a family member of mine, harassing her about my whereabouts on an every other day basis. She said they were not only rude but implied she was lying to protect me. When she was finally able to contact me, she told me all about the harassment and continuous phone calls. When I was able to call them back, I asked for a Mr. John ** who was the person who kept harassing her. Of course he was not available so I went on and gave them the case number.
Well, first of all my name is not Annette **. Where that name came from I really don't know. So I gave them my actual name and the last 4 of my social security number. That's where the drama began. Before I even tried to set a payment arrangement, I wanted to know why they were harassing my cousin day in and out about me? If they could find her why couldn't they find me. He kept avoiding my question and insist I set up a payment arrangement to satisfy a debt from 2008. I am in no condition to set up a payment arrangement with anyone. I live on a below poverty level social security disability check that hardly covers my bills now. I eat from a food bank, and live with a friend because I can't even afford to get a place of my own. Then here comes the supervisor as if she thought she was gonna be able work a miracle. After I told her what I couldn't do she starts questioning my disability like she is some kind of psychic or something. After I told her it was none of her business why I'm disabled, the rude woman hung up on me. Michelle, the manager needs to be professional and respect for humanity's class because with her attitude, she will never turn water to wine.
I received a phone call from this collection agency saying that if I didn't call back within 24 hours of the voicemail then they would make a decision of legal action. I answered their phone call and a woman named Michele spoke to me about my capital one payment and told me that they can get rid of my interest rate and that I had to start out with a payment of $180. I told her there was no way that I could pay that much right now, I'm 22 years old working minimum wage and paying rent for an apartment and also on welfare getting food stamps for my groceries. I told her that I could possible make payments for $50, but that I could not make any payments until I get paid next. She continued to try to coerce me to pay the $180 and I continually told her that I could not afford it. She finally decided to settle on the $50 a month. She then told me she needed my bank account number and routing number to set up the payment. I told her that I did not have my account information on me at the time and that I was in the car driving and had to call her back.
I called her back after I called my boyfriend to retrieve my checkbook and give me my account numbers. Michele told me that the account number was wrong and I realized my boyfriend ended up giving me the wrong account number from an old checkbook. I then called him back and he gave me another account number from another checkbook, so I called Michelle back and gave her those numbers. She then told me that it was still wrong and still needed my routing number. I told her I would call her back when I find it. I was not aware that they even had my account number since I was told that the numbers I gave her were wrong.
As a busy individual, I did not get back to her very soon, and she called and left a message the next day. I still had not gotten a hold of her again to set up any payments within a few days. I then realize two days later, that a Global Credit payment was made out of my checking account for $50 that I had not arranged with the collection agency nor did I authorize any such payment, with that said, I was left with $6.50 in my account to last me for two weeks until I got paid again.
I went to my bank and filed a claim stating that this was theft. I also did a "stop payment" to this company with my bank restricting access to my account but the banker told me that it wouldn't go thru for 5-10 business days and that the investigation would not be recovered until 10 business days. I then called Global Credit and Collection Agency and asked to speak to Michele.
She then got on the phone and asked me if I had gotten my routing number for her. I told her, "Obviously you already have my routing number since you illegally took money out of my account today without my consent." She then started to raise her voice telling me that we had arranged for the payment for the month of October (which is a lie, because I made no such arrangement, nor did I even know they had actually gotten my account information yet). I continued to tell her that what she did was illegal and that I wanted to make a payment in two weeks from now, not today. She continued to tell me lies about what we had spoken about on the phone, and I kept telling her that what she did was illegal and that I filed a claim with my bank for an investigation of theft. I also said that I wanted my $50 back. She then continued to raise her voice and yell at me. So I hung up on her.
I then called Global Credit back and asked to speak with a supervisor or manager. I was pointed to a man who claimed to be the supervisor. I spoke with him and he said they would conduct an investigation and that they would not take out any more payments until I call them and Authorize I also stupidly told him that I had done a stop payment to their company. I felt relieved that I had hoped the manager had taken care of it, but no, the next day another $50 payment had been taken out of my account by them and it overdrew my bank account and now I have no money whatsoever, and I am negative $75.00 in my account from an overdraft fee.
I called my bank and told them what had happened and they went ahead and filed another claim. I plan to go to my bank tomorrow and change my bank account and I have to wait and see what happens with the investigations, but, personally, I don't believe that it will do much good. I feel alone in this and that I am severely limited on what I can do about this. If anyone can help me I would appreciate it, I will not let this go. I want justice and I want this company to pay the price for what they are doing to us. Please contact me. I need help. Yes, I want to speak with an attorney.
This company took $499.99 from my account by mistake. I do not owe this collection agency any money. I called Eric ** numerous times and had difficulty understanding the people who answered the telephone due to English as a second language. However, two days ago, they admitted their mistake and said that the amount would be put back into my checking account. Today, it is still not in my account. I have $11.00 to live on for the rest of October! I have been hung up on, yelled at that I owe the money, then told that I don't owe the money and they will reimburse my bank account in 2 hours. Eric ** said moments ago that I will see the money in my bank account in 2 hours. I hope so. Please investigate this collection agency. They had no right to take $499.99 out of my bank account.
