Debt Recovery Solutions

I paid a Verizon debt since March of 2011. Next month will make it one year that I have paid and Verizon still has my account open on my Credit Report. I have bank statements and documents from the CBE group stating I paid in full my debt settlement. I need help.

I received a collection notice from Debt Recovery Solutions for some payment towards Verizon whose service I used around six6 years before. I have no dues with Verizon and never received any notice for payment from Verizon to date. I did a Google search on this DRS company. It appears this company is fraud.

Like many other posts, I received an urgent demand for payment from this organization, though I had no record of an obligation to its alleged client (in my case, T-Mobile). I duly called the Debt Recovery and asked them to provide evidence of my supposed indebtedness. Their representative answered by asserting that I had ignored many previous payment demands. In turn, I replied that while I live overseas, I do receive US mail and that I did not recall seeing any such invoices at any time. I asked her if she had a copy of T-Mobile's original billing and, after some bargaining, she agreed to e-mail me a copy of an actual bill. However, no such message was received.

After several further unsuccessful attempts to coax evidence out of Debt Recovery (where I and an assistant were rudely handled), I finally asked American Express' Credit Secure service for help. Together with one of their representatives, we called Debt Recovery. In this case, we were politely received first by a representative called Mr. **. He, in turn, passed us to his manager, Mr. Elliot Schwartz.

Mr. Schwartz asserted that he did have in hand a written demand to me from T-Mobile. I asked to see it, as did Amex's representative. At which point, Mr. Schwartz abruptly declared that he would close the case. The Amex representative asked for an e-mail memorializing this decision to be mailed to me. Mr. Schwartz agreed, and within 15 minutes, I had a message closing the case in my inbox. In that letter, Mr. Schwartz identified himself as the CEO of Debt Recovery. I credit the presence and determination of Amex Credit Secure's representative with the ultimate satisfactory solution.

I got a letter for a debt from 2002 through 2004. I never saw anything about it before now, and they said they have been trying to contact me since 2007, but I received nothing. I talked with Verizon and they said they do not deal with this company. They have pulled my credit report and have my social security number.

Back in 2003, I got a letter from debt recovery about a Sprint bill they say I owed in the amount of $971.10 from when I was stationed at Ft. Hood, TX in 2001. I contacted them and told them that this wasn't possible. I asked them to send me the full bill and about seven months later, I finally got it. First, it was missing about five months and second, it said that I had never made a payment. I asked if a company as large as Sprint would let me keep a phone on for over a year without ever paying? They just argued with me. I fought and fought to have this removed from my credit and it finally was in 2007. I have not heard from the company since.

It's now June of 2010 and now I'm getting letters again. I called them and they hung up on me twice. I finally used my iPhone to record the conversation and all I stated was that this call is being recorded and may be used against your company in civil and criminal proceedings. I need the address of your legal department to send them a cease and desist letter and other legal documents. The first person hung up on me. I waited 10 minutes and called back, said the exact same line and this guy gave me the address. So I am sending them a cease and desist letter and hopefully this will resolve the matter. This debt they say I owe is fraudulent and I have never owed that amount to Sprint.

I received calls/letters from these people. Claimed I owe a debt to them. I went to talk to our lawyer and he advised me after looking them up that I should not have any contact with them. He said they ran, at best, a shady operation. After checking some of my paperwork, the debt is beyond date of collection (aka zombie debt) even if it existed, which is questionable.

He said if I did anything to purchase a phone recording system, send a cease and desist letter, and announce every phone call with them that it is being recorded and may be used against them in both civil or criminal proceedings. He also stated to simply ask, repeatedly, for the address to serve them with a lawsuit and not to ask or say anything else. Literally he said to say this:

"I require the address of your legal department to send you a cease and desist letter and also to serve you with other legal documents."

He said to say nothing else and answer no questions no matter what. He said act like a soldier reciting their ID number and let nothing stop you, even if they start talking over you. Do not raise your voice, simply repeat until they hang up. Do this every single time and record them if possible. Once they give you the information, give that to your lawyer.

My credit score was dinged by 10 points. My lawyer advised me that if they continue to do this we could sue, but it would likely cost me more than just ignoring it. On the other hand, he said he might be able to help me repeatedly suing them in small claims court for US$5k until they go away, but that would be a stretch. He could find no attorney of record for them in our state and also that they seem to have multiple addresses, making it nigh impossible to serve them. Still, should the phone calls keep up much longer it may be worth it for the satisfaction alone.

They have, for the last three years, tried to get credit card information, and personal information from me regarding a scam. They claim I owe money for a phone bill. I have a letter from the phone company that says it is false, and I owe no money. They (Debt Recovery Solutions) have been sending letters to my mother's home, and calling her home phone. They will destroy your credit rating on false information, if they can. Do not give them any information. This is very important. They are scam artists. They use names like Nancy **. People sue them, but they make too much money from this scam, and have other operations in other states. The above listed address/number now might be dated, as they may have sold their home, so be aware of that, but those are the names of the men behind Debt Recovery Solutions.

My horrific experience with this company first began in April 2008. They claimed I owed for an unpaid Verizon phone bill which was incorrect. I never paid them since this was a hoax and still it affected my credit score, which was previously in the high 700's before this happened. Two years later, it is March 2010 and I am receiving another notice from them again regarding the Verizon phone bill. I will be irate if they are going to hit my credit score again. Any lawyers who are willing to help, please contact me immediately. Credit rating took an unnecessary hit which resulted in a lower score and less purchasing power along with higher interest rates.

I received a collection notice from this company in regards to a Verizon phone account which I did not open. I contacted the company and they were very rude. I requested verification of the debt and to date, I have not received verification. I contacted them in August 2009.

I want this verification and if my identity was stolen, I will press criminal and civil charges. If they don't have verification, I will file charges against them.

To others complaining about Debt Recovery Solutions: Yes, I had the same complaint regarding rudeness. They should come up with a script that would put people more at ease at the beginning of the call. I was so angry I was yelling at the person and almost hung up. I'm glad I didn't because they suspected the case involved fraud, but they needed me to prove it. There is a big ring of ID thieves who will be sentenced soon that I know of. Maybe your cases are similar. The 2 zip codes near me were hit hard and we had meetings with investigators. This last case involved Verizon.

As it turns out, there is a Verizon landline company in New York which does not service the Southeast. However, there is Verizon cell phone service. My name was changed slightly on the account. They used my SSN. Solution: Talk to them if this is not resolved. Write a statement explaining why that is not you and have your signature notarized. Send a copy of your tax returns for the year(s) involved with only the last 4 digits of your SSN showing to prove where you lived. Provide other documentation of your whereabouts. To add to this it is good to file a report with your local police to get it on record and send along a copy of that report. Without these documents, the company cannot go after the perpetrators (and clear up your credit). Good luck!

I have received several notices from Debt Recovery Solutions regarding a delinquent phone bill. I tried to explain that I had never lived at the address listed on the phone bill nor ever had that phone number; however, the personnel at Debt Recovery Solutions were very rude and would not let me even finish my sentences. I contacted the police department regarding possible identity theft and also a lawyer to determine if I could be represented in a collection harassment case.

Even after trying to relay this information to Debt Recovery Solutions, they still would not let me finish any explanations of what I was trying to do to resolve this matter. I am still receiving collection notices for a bill that is not even mine. At this point, I feel I have exhausted all efforts to get the harassment to stop; however, nothing seems to be good enough for this company. They need to start listening to the consumers and realize that errors happen and that there is such a thing called "identity theft".

I am still waiting for the final letter from them to answer to the cease and desist.

I received a notice from Debt Recovery Solutions saying that I owed $508.62 for Sprint but that they would settle for $305.18. I never had a Sprint phone. As a matter-of-fact I have not had a cell phone since 1994. Now 5 years later Debt Recovery Solutions is saying that I owe Sprint. Also all of my cell phones including my last one were all AT&T phones.

Suspiciously and recently, I started receiving letters and phone calls from Debt Recovery Solutions regarding a Sprint bill that I allegedly owe. In light of this, I pulled my credit reports and noticed that DRS was reporting this account as a collection in the amount of $563. Additionally, the account was marked as if I just opened it in 2007. The charged off date is listed as unknown. I immediately disputed the debt with the bureaus as not mine and have since written and mailed a certified letter to DRS requesting validation. In tracking my return receipts, the letter was just received by DRS today (9/2/09). I will repost my results when I have them. My next step is to write to the FTC as I'm sure many have done. Why, why, why are these types of companies still allowed to operate? From reading the posts, this company is a habitual repeat offender and should have been done with a long time ago!!! Where's the consumer protection here? The credit bureaus are not much help. They just call and if the other party says yes, then it's ASSUMED yours. Not much of a procedure huh? Next you have to spend money and lots of time doing what their job should be ... to validate, not verify. No matter how inconvenient, you should fight back these fraudulent debt collectors and let them know you won't have it!

We have repeated put our main and overflow number on the do not call list. We continually receive a recorded message from these people. We have tried to get a live person to help us but when they realize that is what we want - they hang up on us.

In January 2009 I ran my credit to see if all was ok. On it was an adverse account from Debt Recovery Solutions ("DRS"). When I called I was told it was an for an unpaid debt to Verizon from August 2002. I requested copies of all information on this account and was told by DRS that they would have to get it from Verizon. After numberous calls to DRS and 3 months later I finally received a letter from DRS & 1 phone bill from verizon which they claim was the final bill. I NEVEr received from verizon anything in the past about this account. The address to which the adverse account states is not mine, nor has it ever been mine. It is a fraduluant account.

I have since received a police report, filed an ID theft complaint and affidaivt with the FCC and sent all of this plus mortgage statetments, tax statements, and othe supporting documents to DRS to clear up this debt. After three weeks they claim they never received it (which I do have the Certified mail receipt), so I faxed it and they claim they stiill don't have it. Customer service is extremely rude and they keep telling me to pay the debt if I want it removed so bad - which is unprofessional and illegal.

They now ask me for more documentation becuase what I sent (that they claim they haven't received) is not enough proof. First of all, this is from 2002 I have limited documentation from this time, second, a sworn affidavit, police report, reeal estate tax statements, employment affidavits, old verizon bills from my actual address,e tc. should be more than enough to discharge this fradualant account. I feel they are harassing me into paying the fraud debt and would like to know what legal recourse I have against them. WHen I call Verizon regaridng this fraudulent account, they tell me they sold the account and have no information on it.

I called to inquire about why I was receiving a letter from them about a supposed debt from Verizon. They said I owed $284.13 for our home phone in upstate NY. A storm blew the phone lines down and Verizon never came out to fix it completely so I called Verizon and told them we weren't going to pay the bill since we never had service.

when I spoke to Debt Recovery people they were rude, wouldn't let me finish my sentences and kept talking to me about my address in Texas after I moved and that the service was for that location. I used AT&T at the Texas address. I feel I don't owe any money and they said they would be reporting me anyway.

I discovered that my credit rating was low due to a 276.96 debt to Debt Recovery Solutions. I called them and found out it was for a phone number with Comcast, who allegedly bought the account from Sprint. Now, DRS, was the owner of this account. The odd thing was that I never had that phone number nor had I ever signed for anyone else having that phone number. I found out that the appeal process was very obscure and lengthy and I wanted to refinance my home immediately. I gave in and paid them (plus an extra $10 to have it immediately - 30 days- stricken from my credit report). I asked them to send me (5/29/09) the acct information so I could contest it. They said they would, I've called back two more times, and each time they say they will send it and as of now (7/28/09) I've gotten nothing.

I got a letter in the mail a letter from Debt Recovery Solutions saying I owe Verizon $180.42 from April 19, 2003! First of all I never got letters from Verizon saying I owe them money. NEVER. I paid off all of my debt before I moved to Florida July 31, 2003. I had my mail forwarded to my new address for 6 months and again, no mail from Verizon. I called them 7/21/2009 and Verizon told me DRS (debt recovery solutions) bought my information, ALL of it even their notes on my account so they couldn't help me. DRS said they have no such info (I requested my payments to be sent to me, the ones made for 6 months) and Mr C argued with me that they didn't have that that Verizon does. Now we are going in Circles. I know it's not illegal (yet) for these agencies to "Buy" info on past clients to suck them out of money. It needs to stop.

I bought a Dell Mini in January 2009. It was having some problems, so I called for technical support. Unfortunately, Dell has no one that speaks English to help you! After several phone calls in an effort to get some assistance, it was finally recommended that I send it in to have the motherboard replaced and windows reinstalled. I did send it in, but when it was returned 2 weeks later, the same problem persisted.

I called again for technical support -- they suggested after some research that I would need the motherboard replaced and windows reinstalled, because it was not done when I sent it in. In fact, they never tested the problem for which I sent it. As a matter of fact all they had done was test the memory (which was never the problem in the first place).

I have spent over a month trying to my mini fixed! I have not spent more money although I will probably be returning this product, because it has been a huge disappointment and the is customer service is TERRIBLE! I am done with Dell and will not EVER buy another Dell product!

I receive a stamtent collected money from me from this collection company from origianl center VEROZON in the amount of $257.96 They are clamming I owed this money to the VERIZON company. I don't recall having VERIZON as my home service. I believe this is an error from tthe company. I'm requesting an investigation from this company's DEBT RECOVERY SOLUTIONS, LLC and VERIZON.

I was told that is going to damage my credit report; they was asking personal information; like ( SS#;DB; & account #)

recieved a collection letter from debt recovery saying i owe verizon 223.83 for a home phone line at my parents house. My father and I have the same name. They still live at that current address 761 expressway dr north medford ny 11763. I called them to show proof that this is my account, I requested a copy of the contract you sign when you sign up for service which has your name, DOB, SS# on it. They send a copy of the bill which has none of that,

I call them again today 1/29/09 when I recieved the copies of the bill telling them this still doesn't prove this is my account I told them this is my parents bill send this to them it has their address. I also explained to him that when I sigh up for thing I use my middle initial or my legal name francis to avoid this. Because this has happened before. I then told him that i want this off my credit report because this is not my debt and I am not paying it. The man told me no he is not going to do that, and that I have to prove to him that this isn't my account, which I replied to him that I would like a copy of the original contract from verizon which will prove them wrong that this isn't my account I want to know why that verizon doesn't have this, i would have to guess that they are required to save this to prove a dispute.

It has had a negative impact on my credit report resulting in a lower credit score resulting in the usual credit problems with credit card companies

Have been recieving letters claiming I owe money for a Verizon home phone number. The number listed was for a numeber I once had in New Paltz NY. I requested proof of the charges and did eventually recive a copy of a bill for December of 2002. I had not lived at that address since October however and had cancelled the service.

Afraid they are going to mess up my credit report. Just recieved a nasty letter from the company hinting at the consequences of not paying them.

We recieved calls from Debt Recovery Solutions every day asked for Nguyen. There is no one in our house hold by that name, but we continue to recieve harrasing phone call for the pass six months. The Caller ID register the call as coming from 1-800- which is listed as Debt Recovery Solutions. We have changed our phone twice, but still recieved harrasing phone calls from the same agency. Aside the emotional feeling of being stalked we havd had to pay to have our phone number changed

I recently had a bill that was bought from verizon to ztelon phone number I contacted the company who have been very disrespectful and hung up on my questions in regards to this paid account, i have told them that this debt wwas paid and paid through ztel the supervisor was no helpful an refused to let me speak with a manger i would like to see my last fianal paym,ents before i pay i debt i beleive i paid I am not only very upset about this bill but upset about the servce i received i would like someone to conatct me about this account

I received a debt collections notice from Debt Recovery Solutions, LLC in the mail on August 22, 2007 for $171.07 in regards to payment to Verizon. I have not had Verizon services since 2002, and I had cancelled the service upon leaving my residence in New York City. I have not heard a WORD from Verizon regarding this payment since 2002. I have moved a number of times since then, and now, 5 years later, they are tracking me down for a measley $171.07.

I spoke to someone at Debt Recovery Solutions who was incredibly rude and obnoxious -- I asked her a few questions and instead of answering them in a respectful tone, proceeded to yell at me. I did not understand why I suddenly was getting a collection notice for an account that I have not seen nor thought about in 5 years and i was asking her why. Why wouldn't they contact me sooner? I am absolutely enraged.

Every time I speak to this compnay regarding a collection account that they have filed on my credit report, I get no assistance. I do not believe that this account is valid and they will not listen to me. All they want is for me to pay off the debt that they claim I owe to Sprint Pcs. I have asked them to supply me with documentation which reflects that this account is indeed mine and valid. They have not done so.

Each time I call, the agent on the other end has an attitude and treats me like a criminal and will not listen to me express that this account is not valid. I am trying to buy a house and this account is affecting my credit score negativley. I need help and do not know where to turn.