Client Services, Inc.

Missouri based company Client Services Inc (CSI) became a suspect in the "Hi, I'm Rachel from cardmember services.." scam in August of 2011. They claim they are only a third party debt collector. According to their past online advertising, what they were/are selling, re-selling, trading is not consumer friendly to say the least. Inquiries were made about CSI's New York affiliate foreign for profit company- Financial Services Solutions LLC (FSS).

Meanwhile American Diabetic Assistance LLC (ADA LLC), no connection with American Diabetes Association, begins an aggressive telemarketing scheme against our area. Evidence suggests they got their call center services from CSI, which also has hidden call center services in Florida, Kansas and another shell company, Red Leaf Capital LLC in Texas. All three, CSI, FSS, & ADA LLC were requested their TCPA Do not Call Policies. Nothing has ever been received. Bam! Suddenly FSS goes Inactive- Surrender of authority and the website mysteriously disappears! And now they sell/sold different stuff according to Manta business search. Then ADA LLC's affiliate foreign for profit company- Pgkn Inc suddenly shuts down! What's going on here? Could it be illegal?

Meanwhile the Rachel robo calls are following patterns of stopping for a while after contacting the Missouri AG office. The office even assures specific help regarding Rachel. The outsourced representative becomes domestic reps. Live operator, aka Mr. ** becomes active and Rachel now has added "Have a nice day" to the ending. These crooks are abusing loopholes and gray areas of debt collecting laws to commit all kinds of fraud and get around FTC DNC laws.

Another perfect example: There is good cause to believe that CSI re-sold the Rachel robo call to Arizona based, Ambrosia Web Design's (AWD) collection of affiliate companies: AFB LLC, Concord Financial Advisors LLC, CAM Services LLC, foreign for profit shell company. Even after being reported for using several alias names, Leroy **, Chris **, Lee **, AWD continues to robo call. Just take a look at the available online AZ Sec of State scanned documents. Ambrosia fills out all the forms, same handwriting! He must have forgotten how he signed AFB LLC, Leroy ** and Concord Financial Advisors LLC, Lee **. Signatures are the same! He signs Chris ** a little different but the handwriting is the same! Isn't that fraud? Yet the Rachel robo calls continue.

Client Services Inc.'s affiliate company Financial Services Solutions (FSS) can be found on the New York Department of State as Inactive-Surrender of Authority 10/06/11, but is continuing to operate via another "affiliate or subsidiary" that leads back to Saint Charles, MO 63301.

The most recent robo-call was outsourced from Costa Rica. FSS also shut down their website. Quote from FSS printed copies of webpage: "Currently employing over 1000 representatives located in six domestic call centers, Client Services Inc. will be expanding internationally with a near-shore location in Costa Rica mid 2011." Neither are registered with our Secretary of State to conduct business by phone. Neither will provide their Written Do not Call Policies, affiliate and subsidiary, as required by law. Client Services Inc., affiliates and subsidiaries may claim they are only "bill collectors" and not "telemarketing". From Client Services Inc. website, on a list of "Solution Opportunities": "Cold Calling, New Product Selling, Database Marketing, Predictive Dialer, Fully Customizable Automatic Call Distribution ACD System". Also suspicious are "Associations" connected with Client Services Inc. ACD International, and DBA International. International?

The majority of untrained, unprofessional so called "card service representatives" are located in Costa Rica and India. And then there's "Donna", who's been recorded several times for voice recognition. Her robo-call activities (May 12, 16; Aug 29, 30; Oct 07, 2011) typically coincide with CSI consumer complaints, also the start and shut down of FSS.

And we can't leave out "Juskin" (Aug 11, 2011). Not "Justice" or "Justin", but twice said "Juskin" with a "K". Now "Juskin" says he's the big boss over all of them. Gives an underage porn site as his business website. Well, good for you "Juskin" and your little buddy laughing in the background. We stand by our addressing "Juskin" as a terrorist **, especially after he twice threatened violent crimes against us.

The call came in on my cell phone at 1:40 PM Pacific Time. A lady had made the call and she informed me that I was contacted because my credit card was flagged in the "system". She then asked me the following questions:

2. "Do you have a high interest rate?" I said yes.

She then stated that is why I was flagged in the system and she would transfer me to someone from the FDIC. We became disconnected after that. I tried to call the number back but it goes to a voice mail that doesn't identify the person or business. I find this suspicious that is why I'm sending this concern. I'm not sure if anything has been done but I will check my credit history for changes.

This is collections agency trying to collect a debt. On April 13, 2011, I went online to make a payment with my checking account (on there website). Three weeks later, I noticed the money was not taking out. So I decided to call them. She said there were no funds in the account which is false. I called my bank to double check and there where funds there and if there were no funds there, they still would have taken the money out. So I asked her why nobody has contacted me, she said everyday someone has been calling me and I told her that's a lie cause I would have taken care of this if that was the case.

I decided to speak to a manager the next day. He told me there where no funds then. He was like o nevermind, I see you put in the wrong account number. So someone in there mess up. And I asked him nobody called me, I have phone records that nobody has been trying to reach me. My point is, this company has been lying about the whole situation. I wanted to do the responsible thing and pay this 3 weeks ago.This company is unprofessional and lied about everything. I have bank records and phone records to prove it.

This company is requesting checking account information in order to debit monthly payments. They do not want to give a valid mailing address where payments can be mailed monthly. This company has multiple complaints about unauthorized debits from checking accounts and we want to mail payments to avoid any erroneous debits from our checking account.