Victoria of Amherst, VA on Jan. 7, 2010
On 1/4/10 at 8:11AM, I received a call from a woman wanting my husband. I said I was his wife and could I help her. She said she was calling about a $3000 debt owed to some bank I had never heard of. I stated as much and she said she would check. She then said "Disregard the call" and hung up on me. I called back and left 2 messages wanting an explanation and perhaps, an apology. Well, it just gets better. My husband has a message from her on his phone. Two days later, my 88-year old mother-in-law told us that early Monday morning, some lady called and browbeat her into giving out our numbers. I immediately called them and the first man transferred me before I could finish my sentence. A second man came on and kept interrupting me and treating me as if I was a criminal until I told him to shut up and listen.
He finally got my story straight and looked it up. He told me I had 2 accounts that had been paid in full, but that we did not have any debt and she had made a mistake. I told him I wanted her to be spoken to and that I would proceed with whatever actions I could take. I also said I would say that he eventually was helpful. My mother-in-law was afraid that there was some emergency. She felt she had to give our numbers, as the woman would not take no for an answer. She was very worried and upset. She has never owed anyone or been late on a bill, so she had never experienced the collection mentality.
