They keep calling at all hours, for a person that is not at this number. I keep responding with their option 4, which states that it's not the number for the person they are looking for, and yet they keep calling!
Consumer Complaints & Reviews


I have sent a letter in behalf of my mother, Barbara P, requesting they stop calling the house and forward me a detailed copy of the amount owed. They flatly refuse. They call every hour, every day, starting at 8 am in the morning. I will not provide any personal information over the phone.

My name is Amanuel ***. I have a wife and a three year old son. A year ago, my wife changed jobs and our insurance lapsed. Our son got sick during that time and we took him to his children doctor at Saint Rose Hospital. A month later, we try to take him back for a well check and billing tells us we owe $750 for his last visit. When we tried to plan a payment, they told us we have to deal with a collection agency. I went to the collection agency like they told me. When I got there, they told me there was other collection under my wife and the total was $1200. I need it to get my son checked so I agreed to a payment for the $1200. The agreement was to pay $200 upfront and $75 every two weeks till. I paid the $200 and two weeks later I paid $75.
Here is where the problem starts. When I called to pay my second week payment of $75, they said I was a day late and I have to pay $400 more on top for lawyer fees. So now, my bill went to $1600 and this broke my spirit and depressed me. We do not have that kind of financial stability for them to do that to us. I do admit I got angry and told them to screw off and I wasn't paying them a dime. I felt like they were messing up my finances. They would send letters saying to pay it but I would ignore it.
Now, I didn't know who to turn to. Last month, my wife Diana *** and I got a letter from payroll saying that our wages were going to be garnished for 25% every paycheck. We got paid on Friday the 25th and almost $600 was taken out. I am coming to Consumer Affairs because I don't have any representative on my side. There is no way we will be able to keep our home or pay bills at this rate. If there is anything you can do for us, it would be greatly appreciated. Thank you for your time and I hope to hear from you soon.

After so many years of not having any contact, Allied Interstate added $20,000 in fees to my defaulted student loans that I cannot afford. I had no choice but to have the U.S. Dept. of Education take over the contract which is now accrued to $49,000. I am willing to pay off my student loan that was borrowed at $20,000 but I need help in getting the fees that Allied added to the loan taken off or refunded to the U.S. Dept. of Ed.

This company has dogged me for over 10 years, taking $40,000 + for a $7500 student loan. Every year, the interest amount is widely inconsistent. They do not send you a breakdown even after requesting it numerous times. And now, when they say it should be paid off, they can't stop taking out the money because the Dept. of Education is having problems with their software. And they are exceedingly abusive on the phone.

I took out a federal student loan in 2007. The loan then went into default in 2009 because I failed to make any payments. I then decided that I needed to rectify the situation and try to get this debt behind me. I checked the website to find out where my loan was now. I called the company listed and they told me that they are no longer servicing my loan and gave me the phone number of the people who were. This company is Allied Interstate. I contacted them to make payment arrangements.
The full amount I was told that I owed was $1,804.34. I gave them the credit card information they needed to take the full payment from my account and was told that the payment would be processed the next day at 2AM. The next day, there was no payment withdrawn from my account so I called them again to ask why. I spoke with several different representatives and was given several different phone numbers to call, which all gave me just an answering service. Once I finally got to speak with another rep, he told me that he would set up the payment arrangements once again which would be processed the next day, same as before.
The next day came and still no payment taken from the account. So I called them again only to get the same response and the same result. Next day, no payment taken. At this point, I don't know what to do. I'm practically standing here with money in hand, telling them to take it so the balance on my credit for this loan will be $0. Instead, I keep getting the runaround. Meanwhile, according to them, my balance is gathering interest each day.

At 11:55 PM, Allied Interstate called looking for an individual. The rep did not give me a name nor did he repeat the name of the individual he was calling about. The rep also was very rude and stated he did not care what time it was in NY and that he was calling from California and he could call at anytime.

An associate states I owe money for a membership I have never participated in. Once I asked for documentation such as a contract or previous letters sent, I was told that it does not exist but he will write me a letter stating that it is my debt which will confirm. This seems fraudulent. He began raising his voice and hung up on me. When I called the number back, it goes to a private voicemail.

I have been paying a student loan through them. I told them my loan is for $3,000 and they said no, it's $7,000. I have argued with them on many occasions.
So this morning my mother, aunt ,uncles, ex-boyfriend, his parents, my landlord and his parents landlord get phone calls from Allied looking for me and telling them they are trying to collect a debt from me. They told them how much and my other information.
I called the company at this time and the man tells me oh well those are contacts we have for you. I said that's impossible when I just moved into this house and my ex-boyfriend's parents are on land contract with their family friend. They know my name but don't know me on an everyday basis.
The guy told me, "You gave me these numbers." I said no, I didn't, so he said I'm going to call Sallie Mae and tell them you won't pay. I called Sallie Mae myself and they said, "Ma'am, you only owe $2,300." So why is Allied trying to get $7,000 from me?
Please someone help out. My mom has so many voicemails from them, along with everyone else. Is that legal to harass other people?

I'm being called several days a week by this company, sometimes being called six or seven times a day. They keep telling me that they are trying to help me. But how can they help me if the account is not under my name? My name is Tatiana **, not Tatiua **, or however you spell it.

I signed up about 6 months ago to satisfy my student loan and get it out of default. I signed an agreement that I would make 6 payments and afterwards my loan would go into good standing somehow. On my 5th payment, there was a problem. I was told by an Amy ** I could pay it at a later date. The date came and I was dropped out of the program and was told I had to start over.

They are a collection agency collecting for J.C. Penney. They keep asking for a Nidia somebody. We confirm # they're trying to reach, let them know no Nidia here, we've had this number since 1999, take us off their list and stop calling. They don't care. Since December 8th, they've been calling our house several times a day, even weekends.
They refused to say who they are until I started screaming at them saying you have been harassing us day after day and you don't need to tell us who they are. Then the girl said Allied Interstate. I asked for the supervisor. She said supervisor was busy. So I screamed at her some more. Then she got the supervisor. I screamed at him some more after he told me he would take our number off the list. I said that's what you keep saying, then you just call back again. He said give us 24 hours, and you'll be off the list. That was December 12th. They just called again 15 minutes ago. They refuse to stop harassing us.

I receive a letter from allied interstate debt collector stating I own money to Lowe's consumer. I told them I paid the Lowe's account on 12/2009, with Mann ** LLp dept collection, I was told to fax over the letter stating it was paid which I did. This man Vishal and staff are still call my home.

They are rude argumentative, unyielding. I have been having a debt counselor, paying off my debt. But they keep putting up road blocks, claiming it has to come from me directly in full within 30 days even though I'm on a fixed income. So how can I afford $824.52 when I receive one check a month? Also, they call all the time demanding money. Even on weekends and after hours not caring whether the person has it or not, demanding you borrow the money or post dated check in full, even if the person is broke and can't afford it. They must be hiding something, because over half their website info. is blacked out, so they must have some pretty huge skeleton. They want to remain secret.

Allied Interstate Incorporated is a division of Capital One Services LLC. I had been dealing with Capital One for a very long time with a debt that I have in with them in the amount of $384.67. They were not willing to work with me. The account was sent to Allied and I received a letter dated July 26, 2010 that stated that they were now the ones who would be responsible for my debt. About a week ago I received a phone call from them wanting to make a settlement for less money. I asked the person on the phone if she would call back as I am unemployed and was unable to make any kind of arrangements financially. She said she would call back. She never did.
In the mean time, I received a letter from Allied dated August 11, 2010 stating that I made a settlement. It stated that I agreed to pay $100 on August 20, 2010 and $150.00 a month later. I did not agree with this because I never made this settlement. I called Allied and spoke to many different customer service representatives who all told me the same old thing. My account was going to be charged off if I did not make a payment. I stated I did not have the money. They left me no alternative and said I had to pay something. I asked to speak with a supervisor and someone named Rob came to the phone. He stated that my settlement was pending. That is not what the letter says.
He asked if I wanted to cancel the settlement and I would not answer him because it meant that I was agreeing to the fact that I originally made it in the first place. I told them to charge off my account because they left me with no other choice. I do not appreciate such business and do not even believe they truly exist. I do not have the money and I think that it is fraud as to what they are doing.

I recieved a call at my mother's house that I owed on a credit card that I had gotten at Best Buy. I have received numerous calls saying that I owe them $212.00 on this credit card. I have informed them that the card was made active in Feb 2009 and on Oct 19th 2009, the card was paid and on the Oct 23rd, the account was closed.
I have sent them paperwork to show that this was paid off in full. They keep interrupting me and telling me that I owe it and that they will send it to collections. I have faxed them all of the information to prove that the account was paid off, and they are still harassing me and my family on making a payment. By the way they have tried to make a settlement with me on the amount it has gone from $212.00 to $150.00, now it is down to $106.12.
I have explained to them, "I have sent you paperwork that has proved that I have made payments and that it was paid in full. Why would I want to give you anymore money?". I am at the end of my rope with them and don't know what to do anymore.

I recently filed a complaint against G.E. Money/Credit Care for adding late fees against me when it was their websites fault I couldn't make my payment. I offered to pay if the late fees came off and they refused just another scam to charge late fees internet payment tab not working. They sent my account to a debt collection agency called Allied Interstate. I called them and explained the situation. I told them I will pay the bill if the late fees were taken off.
I agreed to send them a check and they said that wasn't acceptable that I had to give them my checking account information over the phone that was their policy she said to show them I was making my payment. I asked what the difference was and said that once they had my check that was proof I made my payment. Which again that wasn't acceptable she said. I told her I would not give them that information as I had someone take all the money out of my account when I did that before, Again I said I will send them a check so we can rectify the situation and they refused again saying it has to be over the phone. This is hurting my credit score badly and the way their doing this is very wrong. I really need an Attorney to call me and help me with this situation. If anyone is filing or filed a lawsuit please let me know as I would gladly join the suit. Thank you.

This company called my home on an average of 10-15 times a day Monday-Sunday, never leaving a message. When I have picked up the phone, I let them know, to stop calling, that this is a form of harassment and they are in violation of the fair credit act and the rep hangs up.

This company has been calling my in-laws trying to track me down for what they claimed was an unpaid credit card debt. I know I don't have any unpaid debts, so we checked my credit reports to make sure no one had taken out a credit card in my name. Nothing on any of the three major agencies. So we then called the company to talk to them. They made the claim again and were very rude and intimidating even after we told them they were mistaken.
They then offered to "settle" the debt with us for less than the amount owed, or they would take legal action. We told them we were confident in our situation and to do what they had to do. We suspected that this might be a scam, so I did some checking and found they have quite a history for this kind of stuff. I just wanted to add my experience to the list. Maybe if enough people report them, something will be done.

They either have the wrong person, or this is a phishing scam. I clearly told them they have the wrong person, but they will not listen.

I called them and told them that this phone number is no longer valid and that I currently have no phone number because I am traveling overseas. In addition, the cell phone number 787- is not my phone number. Please contact them and make sure they do not call these numbers. Thank you so much for your assistance.

I informed them in detail that I do not owe any moneys to DirecTV. Instead of replying to my letter, AlliedInterstate sent me a second note dated 6/26/09 threatening to report me to the credit bureaus (TRW/Experian, Equifax and Transunion) if I dont pay within 10 days.

With letter of 5/26/09 AlliedInterstate notified me that on behalf of DirecTV they were to collect a disputed amount of $304.14. I informed them in detail that I do not owe any moneys to DirecTV. Instead of replying to my letter, AlliedInterstate sent me a second note dated 6/26/09 threatening to report me to the credit bureaus (TRW/Experian, Equifax and Transunion) if I dont pay within 10 days.

I just received a brand new unpublished, unlisted telephone number. Within 2 days, this Company began calling. They never leave messages so I really didn't even know who they were! When I actually answer the phone when they'd call, they immediately put me on hold without even saying one word! Knowing what crooks they are, they are probably trying to trace my number by keeping me on hold. The irony of all this, is that I am in serious financial trouble (pre-bankrupt) as it is, but I KNOW that I DO NOT owe these people anything.
Look, I am aware that this type of constant harrassment in illegal. Even if I ever did owe them anything, they would be violating my consumer rights; knowing that ANY collection agencies are NOT allowed to call more than three days in one week; they are not allowed before 8 or after 9 ANYTIME. Anyone interested in taking on a class action lawsuit?
Being very depressed over my losing my job and my house I am under psychiatric care and medication. I'm in enough trouble just fine by myself. I do not need to be accused by a company where there is no debt.

Attempting to collect on a debt of 293.00 supposedly owed to Bethune-Cookman College dating back to April 1999. This debt has gone way past the due date and does not appear on current(dated March, 2009) credit report which includes TransUnion Experian or Eqifax. I have requested a copy of the original account from both Bethune-Cookman as well as Allied Interstate which they could not provide.

Allied Interstate provided collection services for Cingular Wireless STL beginning 05/2008. I made sacrfices to my personal budget to pay the bill asap. The bill was paid 11/21/08 and Allied reported it to the credit bureaus 12/2008. Is this legal? I never skipped a payment.

Brtual abuise phone calling, also from numbers that leave a msg, numbers that are blocked but leave a msg as for you or your attorney, as call us back, different ext's each time., threaten to go into my personal accounts to find assets, others come from 312-265-7830, and leave threats as being special investigators, and threaten court proceedings..those people stole $564 dollars from me in 2007 when I was working for a bill my EX husband owed over 10 years ago, they claimed that since they couldnt find him I was responsible, I have been divorced since 2000.
They said that $564 was a settlement and that the Company no longer existed but the claim was being filed by the company that bought them out..! Other numbers come on my cell either dont leave anything or some vague, chopped up recording..its been a Nightmare of terrorist activies by pnone, I am a former service member and I am Unemployed!!!

This company was hired to collect a debt which my husband and I incurred. Allied Interstate was hired by Embarq a telephone company located in Cape Coral, Fl. We failed to pay a debt in the amount of $149.00 which I was unaware of. Instead of contacting me directly, they somehow acquired the phone number of my Mother-in-law, who lives in NJ. My Mother-in-law's phone number was never given to this company for any purposes. Allied Interstate subsequently began to harass my Mother-in-law by making repeated phone calls to her.
They would not give her any information as to why they were calling her, and what the purpose of the debt collection was. My Mother-in-law is 78 years old, and should not have been subjected to such harassment, especially when the debt did not pertain to her. I want to know how this company obtained my Mother-in-law's phone number, and why they would take it upon themselves to harass an old lady for a $149.00 debt.
This debt has been paid, and a request was made to Allied Interstate to remove my Mother-in-law as a contact person. Harassment to a person of no connection to a debt request.

In 2001, I got married and moved out of state. I enrolled in a college, and received a student loan. I made the required payments while I was in school. My now ex-husband paid off the balance from our joint account. I did not receive any statements after that. After my divored, I moved back home and re-married. Out of the blue, I received a letter stating that my student loan had been in default for some time.
Any correspondence relating to my loan had been withheld by my ex-husband. (His parents address and a lot of mysterious items had been put on my credit report which were also obviously his doing.) I was just starting my own business, and had little money. I was contacted by Allied Interstate via mail and phone. They would not tell me who the original creditor was or anything other than the amount I owed. I found out the Dept of Education uses them through their site. Allied would never do anything other than be extremely nasty. I then received a letter from the Dept of Education giving me an address to send payment directly to them.
I sent a letter to the Dept of Education defaulted loan division stating my situation and willingness to pay $25 a month and more once I was able until my loan was paid off. I mailed my first payment in July 2008, and another in August-both checks were cashed. The August payment was posted to my account, but not July. I emailed to inquire on the status of my July payment and was sent back an email stating that my AUGUST payment had been refunded to me.
I was not given a reason and was told to wait 4-6 weeks for a refund! Since I mailed my first payment I have begun receiving phone calls from Allied Interstate again. They are always rude, and though I have informed them I'm paying to the address I was given, they INSIST that I must pay directly to them! At this point, I am extremely confused. I am trying to pay my loan off, but it seems like it's way more difficult that it should be.

Jason called my house in reference to Packet for Cheryl on September 8th the first time. He asked me to have Cheryl call him back. He called a few days later and asked for her and included her middle name. Jason told me that he needed her telephone number because no one answered her phone. He asked if I knew her and I told him that I did. I told him that Cheryl has been gone for at least 25 years. I told him that I am not telling him anything. He slammed up the phone. He called again on September 16th and again on the 17th at 8:30 this morning, but I did not answer the phone. I don't want him to call my house and harrass me anymore about something that does not concern me. I don't owe anybody anything. I am 78 years old and this is very upsetting to me.

Allied Interstate is the collection agency for BMG Music. They have called my daughter several times, she is a minor, about a shipment of CD's that she ordered. The cd's were a free offer with a magazine subscription , all she had to pay was the shipping and handling. We paid that. Now we are tood that we owe over $50 for cd's that were never ordered.
I have asked for a statement and /pr a copy of the letter that they (the collection agency) supposedly sent us but have been told they cannot generate a hard copy for me. If they want my money, they have to provide me with something in return. I was able to speak with a manager, but he was of no help whatsoever. Idid ask them to refrain from calling my daughter on her phone. He did tell me that they would stop.
So far, the collection agency has stopped calling, but I had to discuss this issue with them for over 30 minutes. I can think of better ways to spend my time. It has made both my daughter and myself leary of any free offers anymore.

Company had been calling up to 10X a day for months without saying who/what they were looking for. 'Cease communication' order the FDCPA was sent and received by the company in June 6. 2008 at 9:36 am. I still recieived calls on June 6 in the afternoon and evening and am already geeting calls today, June 7. Under the statue the order is considered in effect irregardless of the person/people making the calls knows or has been forwared the order.
Being disturbed. They have once violated a strict liability statue and I could easily sue for the $1000. I am willing to take $150 as a good will settlement, and am giving the oppurtunity to resolve this before it becomes a legal matter.

Allied Interstate has called my work and shared my personal info and then interrogated a co-worker about me. They are harassing me.

On June 16, I received a collection notice from Allied Interstate related Cingular phone bill. On June 23, I sent them a notice stated that the validity of this debt is still in dispute. Allied Interstate keep calling me at home and at work since it's againts the law (The state Rosenthal Fair Debt Collection Practices Act and The Federal Fair Debt Collection Practices Act)that makes me really mad.

Representatives from AlliedInterstate have repeatedly contacted my home in New York, making threats in order to collect on a debt that has been paid out to Sprint services. They state that they are collecting a cancellation fee for cell phone and will stop at nothing. They threatened to continue to call until they are paid directly. Further, they repeatedly contact our home each day and are rude. I have requested that they stop calling. There response is that they will continue to do so and make our lives miserable until they see payment. Currently they are causing my wife alot of emotional stress.

This is a collection agaency in Oceanside New York---I received a bill from them from their client Columbia House Records in Terra Haute, Indiana---I had bought some records from them, and didn't realize I had to buy so many more to fill the contract. The balance owed Columbia House was $ 98. 85----I received a bill from Allied Interstate in the amount of $197.70---I immediately called them---they said let me check this out-if I hadn't called them they would have taken my money.
When I said something to them, they said I was right, but refuse to send me a corrected bill. Then they have called 4 to 5 times a day on this- if thats all they have to do on a bill of less than 100.00 they need to get some new clients. I am on disability and asked if they would take a settlement ( as I know they do )seeing I never got any mdse on this money and they said absolutely not---I said well I am on permanent disability, then you will get 10.00 a month.
Also my telephone number is registered in Fla as well as with the US government now, where I can't get called from people like this-they call every day 4 to 5 times a day. I would appreciate if you could get me a corrected bill, and warn them not to send bills out for 2x the amount.

I received a letter that a creditor( Ford Motor credit Company had placed a claim with a collection agency(Allied Interstate). This payment had been paid in full when leased 1998 lincoln town car was turned in. I am not responsible for any laspes by the dealer or red carpet loan financier. I am leary of the Inter state people wire tapping our conversation without my permission. I thought that was against the law. I feel I am being harassed unfairly .

A call came to my answering machine at home from a person named Jeremy and given the telephone number given above to call. I called the number and the person on the other line (Edwin) stated that Carmen owe $1200 of a ATT bill and must pay it. I stated I was her husband and he told me that I should know my wife business and that they know she has the money. I told the person how do they know what she has and its none of their business what she has and he said it is his business when it concerns a debt.
He was very rude and when I asked his full name he would not give it to me and I asked to speak to the manager. I was told by the manager that he did not know who passed the call and the bill must be paid immediately in full. Payments have been made to this account as money is available. He stated that it has to be paid in full. I said that they were harrassing her. He stated that you can put any complaint I want and even a law suite and that if I do that he would claim bankrupcy. He then hung up the phone on me.

The collection agency sent me letters and I have spoke with them a few times telling them that I was going to pay off all that I owe as soon as I get a job. They told me that they would put a note saying that the next person who calls will not harrass me. Today however, a customer service representative was really rude. She was saying things to me that she should not say to anyone at any cause. I resently got laid off and I have been searching for a job, and the customer service rep. was saying stuff like ,[well if you weren't lazy, you would have gotten a job.] I felt ticked off so I hung up on her. I don't like how she treated me.

I have been harassed at work by these folks. The caller is usually the same girl (I believe she is in training). I don't know what the laws or rules are but I talked to her about a month ago and settled on a payment plan. She called me yesterday and I told her I had already set up a payment schedule with her a month ago (they are supposed to deduct a $100 from my checking account on the 15th of each month).
They have me on their automatic dialer and ended up calling me yesterday--which is an annoyance at work. She called me today and wanted to discuss my account further. I told her not to call me at work anymore, I told her that yesterday. She said that they were going to put me on their automatic dialer and I would keep getting phone calls at work. I don't know what to do because I don't know the rules and regulations.
Besides the annoying phone calls, they (Fingerhut) have terrible merchandise. I have purchased quite a bit from them and have been dissatisfied with pretty much everything I have received. I know you can return items, but it is such a waste of money to return items that are so faulty (too expensive to ship back), so I end up keeping the bad merchandise and owe them a lot of money.