I am getting numerous phone calls from this company. I have called the number they provide to call back. I always get a recording that says to leave a message and they will get back to me in 2 business days. I always leave a message to remove my number. I do not know the person they are calling for. We have night workers in this house and it disturbs our sleep. Again, we do not know the person they are calling for.
Consumer Complaints & Reviews


I received a call yesterday, 16 Jan 2012, from an 866 number from a lady from Alliance One. I have never heard of this company. I have not received any notices or correspondence from these people, and I received this call while I was in a training class. This is the same company that has had several complaints filed against them.

I received a phone call from my neighbor across the street from me today (Sept 27th 2011) saying that a man from "Alliance" called her yesterday looking for my daughter. His name was Seth. He asked my neighbor if she was my daughter. My neighbor told him she was not. He asked her if she knew my daughter's phone number, she does not know it, and told him so. He said my daughter had put her phone number down as a contact number.
I apologized to her for the call and told her I had no idea who he was. I am a recent victim of a robbery and was concerned for her safety since we both were baffled. She obviously was distressed enough to take the time to call me about this.
Later this evening, I received a phone call from an 866 area code which I answered. A man asked if I was my daughter. I said that I was not. He asked me if I knew how to contact her. Not knowing who he was, I said, "No". I then asked him who he was and he said, "Seth, with Alliance 1". I asked him to wait a minute so I could get his information. I got a pencil and paper and asked him his name. He replied, "Seth **, with Alliance 1" He said that he was trying to contact my daughter regarding settling a debt.
After I got his information, I told him that my neighbor had called and told me that a man named Seth contacted her yesterday and was looking for my daughter. He said that he had just received her file and wasn't the one who called her. When I replied to him that the elderly woman told me the man was from Alliance and that it was about a debt collection, he replied that he never said that. It seemed he was backtracking now. He also told me that he had removed my neighbor's name from his call list and that he would now remove mine as well, since she does not live here any longer.
I called my daughter after I spoke with him and asked if she had given my neighbor's phone down as a contact number and she said that she did not. I told him that I would inform his superiors of his actions. As of yet, I have not done so. I am wondering if it would really do any good to do so.
I find it troubling that debt collection agencies are allowed to harass my neighbors.

Alliance One contacted me about a fraudulent and fabricated debt that was 10-years-old. The matter was fully adjudicated in 2001. Alliance One is fraudulently attempting to collect a debt that should have never existed to begin with because the original matter was fabricated. It was in fact fully paid as documented with legal court receipts, and as a result the matter was fully dismissed, discharged and closed through court-ordered adjudication.
Even worse, even if the fraudulent debt were valid, the debt is time-barred, through the statute-of-limitations. Further still, the Alliance One representative repeatedly lied about where they were located, what their first and last name was, and even the telephone number from where they were calling from.
Alliance One has been repeatedly censured, fined and civilly prosecuted for breaking state and federal law. Alliance One is headed for major criminal-prosecution and its owners and employees are headed to jail. They have repeatedly broken the law by fraudulently attempting to collect debt that has already been satisfied in full or never existed to begin with. The money the company illegally obtains is used to fund wild booze and drug parties in which the owners and employees pay bribes and commit graft in order to remain in business and steal more money. This is part of the problem in America today and it must be stopped.
Alliance One is a fraudulent, criminal enterprise and should be fully prosecuted under the R.I.C.O statutes. Contact your State Attorney-General office to initiate a complaint and stop Alliance One from stealing any more money and utilizing those funds to commit more criminal acts.

This company called about a debt on Friday evening that I was unaware of, and called me a criminal who didn't want to pay her bills when I told them I needed to check with Target and would get back to them on Monday. They told me I was not cooperating because I would not pay them at that moment over the phone and threatened "further action" if I did not pay them within 24 hours.
When I asked what country they were calling from, because both Candy and the other fellow had very strong Eastern European accents, they told me they were in Pennsylvania but were from Jamaica! I'm going to call the PA Attorney's General office on Monday, as well as Immigration. I don't think I have ever in my life had anyone be so rude to me. I'm also going to contact Target tomorrow and pay them directly if it turns out I actually owe them anything. The supervisor "Candy" was the one who called me a criminal, interrupted me when I tried to explain that I was not going to give them money without checking it out first and lied to me about her country of origin. What kind of company would contract with Alliance One for ANYTHING? They sounded and acted like the Russian mafia. The "rule of 200" says that for every dissatisfied customer, there are 200 people who hear about it. I'm going to do my best to make it an even 1000.

Alliance One called me saying that I owed $17,000 to the State Pharmacy Board of Nevada dating from 2003. I asked for the invoice and proof of the alleged collections account and they stated that they didn't have anything because it was done electronically but they kept trying to get me to make a payment for the alleged debt. I have never worked in the pharmacy/medical field and I asked if it was possible that I owe money to a state agency. They tried telling me that it was probably a student loan debt of which I know is not true. I called the State Pharmacy Board of Nevada myself and they told me that they have no record of me owing them any money and that they don't use an outside collections agency to collect on debts. I was told by the lady that runs the State Pharmacy Board that the collections notice was either a scam or a mistake.
I called Alliance One back to tell them all of this and spoke with a manager (Allan) demanding to see proof of their collections notice. He said that he would mail it to me and that if it was a mistake, it was easy to fix. The scary part is that they had my Social Security number, my old address from where I lived in 2003 and of course my phone number. It has been a month since I first called Alliance One and I have yet to receive any copy of the collections account. I have called Allan back three times and left a message to him, of which he has not returned my calls.
This company needs to be reported to the California Attorney General and FBI immediately. I'm worried about how much power they actually have or if they are a real collections agency because I have a perfect credit and I have never been late on a payment (that's how I knew it was a scam from the beginning) and my husband is an attorney and I will sue them if they affect my credit score in any way.

Five years ago I filled bankruptcy. Four years ago it was settled and closed. Now, 2010, I get a letter from Alliance, one saying they just got a letter from C.O. stating that I owe them $1581.65. I don't believe them for one second, especially after reading other complaint letters. Thank you. I live on Social Security and take anti-depressants and other meds. Surely, I don't need this worry.

I have a debt to Capital One that has been hanging over my head for a while now. I've tried to explain my situation to them numerous times. They seem concerned only to the point where they will do their bare minimum; but that's another matter. What's relevant is that I got a letter today from Alliance One to the effect that my account has been referred to them. I called the phone number provided by the letter, in the hopes that I would relate my situation to them, and that they would be a bit more understanding. I dialed the number. I was told by a recording that calls about Capital One accounts should be made to C.O. directly. After that, the call disconnected.
Suspicious, I found Alliance One's website, and called the number provided for questions about collection notices. Thankfully, an actual person named Ed answered. I told him the situation, and he gave me another number to call; a number that went straight to voicemail without any greeting to indicate whose voicemail it was. I hung up and called Ed back. He gave me another number, which told me the same thing as the number provided by the letter. Again, I hung up and called Ed back. He told me that as of today, October 22nd, Alliance One was no longer handling Capital One accounts. He suggested that at time the letter was written, they still were.
I informed him that the letter was dated October 19th. I asked if he was indeed saying that in the three days since my letter, Alliance One had decided and implemented the decision - to no longer handle Capital One accounts. He said yes. I asked if I might speak with the person who told him this, to which he simply said "No". On the webpage where I found the number to talk to Ed, I saw another number simply titled "credit cards". Having no other recourse, I called it. I provided the account number from the letter, and the recording said that they couldn't find it in their system. Fair enough. So, after pressing the pound sign a couple of times, I was told by recording to hold for the next available operator. After fifteen minutes of waiting, it interspersed with a different recorded voice saying that my business was important to "them", and that my call would be answered in the order it was received. I decided to hang up and try again later.
I gave it a good 20 minutes to let the volume of calls lessen a bit, and called again. This time, after being asked to hold, I got sent to voicemail. However, the greeting simply said that the voicemail's owner was a woman named Vicki; not even Vicki with Alliance One - just Vicki. So, acting like any sane person, I hung up, put the letter in a safe place, and I am currently waiting for Alliance One to call me. I have no hope that I will be dealing with a competent company, or one that actually cares about the people it's trying to collect from. I understand that they, and to the same extent Capital One, are just doing their job, but a little consideration would be nice.

I have 3 accounts at alliance one and all are tickets that are holding my driver's license. I was told to make a payment arrangement for these and could get license when alliance provided proof of payment plan agreement. I called on September 24, 2010 to do this and was asked income amount and told them I am on assistance and unable to work due to back injury, I was told I would have to have a job and had to pay 10% down which is $300.00 then payments monthly. I discussed that I only receive $500.00 a month with 2 children to support. So they refused to make a lower arrangement and when I asked her to send me proof of refusal to do so she refused and rudely said "We don't have to send you anything this is not a payment agency."

Tonight I received yet another call. When I asked the caller again to remove my number from their call list she indicated that wasn't possible. She said my phone number was used on a legal document and she couldn't remove the number without a written document from me. She gave me a fax number and said that I need to send them a letter stating I want my number taken off their list. I don't feel comfortable doing this as I don't want my signature to end in the hands of an identiy theif. What are my alternatives other than to just hang up on them when they continue to call for "Jennette" ?

I got this Credit1 credit card and they gave me credit protection for a monthly fee. I have all of my statements and they show where I pay this monthly fee for the protection. I get this call today from Alliance One asking I pay over 400. on this account. I informed her that I called Credit1 back in May letting them know I lost my job and this will be my last payment until I get another job. This female tells me she doesn't see where I ever had the credit protection. Her and I went back and forth as I have all of my statement showing the fee... plus I have the contract to it... She says she has the option to reduce the amount back down the my April amount of 298. if I could pay it today????
I told her that they have the chance right now to get this taken care of by calling this credit protect (through the credit card company) and have them get the account up to date and send me a statement showing all is up to date. Her saying she doesn't see me having this program I told her I have all documentation, it's easy for them to go in a wipe all out on the computer but they can't with statements. Statements I have and can't be duplicated... I told her I'm turning them in. They will get investigated for this. I am sure I am not the only one out there dealing with this type of fraud. I turned them into FTC and am here and will be turning them in else where. Anywhere I can to bring to light of their practices and those practices being fraud...

They are a collection agency for Wachovia Bank. I set up payment arrangements to pay off my checking account with them for Wachovia bank. I made my final payment in July 2009 and they stated that I would receive a paid off receipt from them as well as Wachovia Bank. As of today September 5, 2009 I still have not received anything from either company.

They called me on my cel and told me I had an overdue balance of $500. I explained that they had the wrong Cynthia and the guy proceeded to ask me if my last four was xxxx. Nice that they give out personal information like that so freely. I've worked hard to establish good credit and don't need them harassing me because someone with my old name is messing up. Want my home and cel numbers taken off their list.

On July 18, 08 my friend and I paid two traffic tickets that were mine. On this date July 18,08 Laney charged my friend credit card and stated that his credit card did not have any money to pay this so he gave her another. They debit both credit cards. After this she told me that the paper work would be sent to the court in Vancouver on Monday July 21, 08 and I my driver license would be okay. I also contact the court and was assured again that allanceone would fax paper work to them and they do this on a daily basic. When calling on Monday the court said they had not received any thing showing where payment had been made and it would take 72hr.
So I then called Allanceone inquiring
about the process and tell them what I had been told. I was also told that people had paid on Wed two days before me and they came first and they could not put them ahead of me. Whom ever I spoke with at this time assured me that it would be there on Wed July 23,08. I called on Wed after had told them what had happen to my license and was told that I should have paid my bill by a manager and I should not be annoyed (at lest that who she say she was).
I call Thursday and was told the court told them to tell me that it takes 5 days before the went through. On Friday I went to Vancouver Court and was shown as well as told they still had not received a faxed with my name showing payment and was told and given direction to AllanceOne in Vancouver, WA to get paper work stating payment. I did do this, bringing it back to the department of the court where traffic tickets were paid. I was given a certificate of Adjudication dated 7-25-08 and was told the paper work I brought in was my copy and the court did not have paper work yet. When I went to Portland, Or to DMV was told I had to pay a 75.00 fee. reinstatement fee, which I did.

Creditors are calling me constantly for two minor credit card debts that belong to my mother. Mother has been ill and hospitalized for months, she is suffering from dementia and is legally deaf. There is no end to this. Yes, I have Power of Attorney, in one company, I sent it and tried to negotiate a minimum payment asking them to eliminate all excess fees. Negative, would not do, wanted a $532. payment for a bill approx. total $ 1,300.
Mother began to forget everything prior to her extended hospital stay, bills that I thought had been paid were not. This only involves 2 credit cards, unsecured, one for $1,300, the other approx. the same. She lives only from Social Security without assets. My phone # was listed since she is unable to hear. Taking care of her is a 24/7 job. I also have a disabled husband. This is not my debt, what can happen to this poor 83 lady with dementia? They insist on speaking to a deaf lady. The calls come Sunday as well as any other day. I stated the situation. To no avail. Help
Dementia and a hyponatremia seizure resulted in an extended hospital stay, currently lives with daughter, myself, is not capable of performing everyday living activities, lives only on social security.

I was making payments to a debt consolidation company, but decided that I could pay off accounts alot faster if I made arrangements with my creditors. All my creditors, nut Alliance One were willing to work with me. Stephanie called my office sometimes five times a day, harassing the receptionist. Telling her to go find me. I told Stephanie that I could not get calls at work. I eventually told her I ws willing to pay $100 a month (only owe $500, she agreed and took down my account number. The first month they only took the $100, but the next month they tried to take $400, I told my bank to return the withdrawal.
She called my house and told my 8 year old daughter, that I was going to jail for writing bad checks. I told her to take me to court, at that point my daughter was hysterical. She tried calling on several other occassions, I just hung up the phone. A few days later a Steve calls me and wants to work it out. I didn't not want to pay them a dime after all that happened, but I am making the $100 monthly. They are the rudest people I have ever had to deal with. I am not the type of person to run up bills, just for the heck of it. I am a single mom, and fell on some hard times. I tried expalining that, but she was trained to be a pitbull.
My 8 year old daughter to this day thinks that every siren means that the police are coming for me!!!! I dispise that women for what she told my daughter!

Hi, This should be a quick one. We get these calls from Alliance One for a Santo that had our number I guess 6 years earlier. After numerous messages on our answering machine like every 6 months we call back and tell them to take us off the list that there is no Santo here, and they put us back on there call list every 6 months. This has been going on for like 5 years.
I called again tonight demanding to speak with a manager, then I get placed on hold for like forever and they say to me its going to be a very long wait for a manager I have been on hold for 28 minutes as I write this to you and I spoke to a Dierdra!!! I want this company to stop calling me and I want to complain to someone high up about this and I dont know who to complain to. This is just unacceptable. I am done.its been long enough that we have been dealing with this. And we are on the do not call list. This HAS to be some sort of violation.

I work for the dept of defense as a Marine Corps federal employee. I have been contacted several times by this company and have informed them to contact me by US mail and that my employer does not allow collection calls however I did not know that I had to inform them in writing (I'm sending them a letter today). I'm still receiving the calls.
On Aug 17, 2005 Ms. Kennedy call (after working hours) and told the Commanding Officer's Secretary that she wanted to speak to the commanding offer in regards to me. The secretary forwarded the call to my immediate supervisor a LtCol. She told my boss that she is representing a collection company and had been trying to get in touch with me regarding a non-payment and also gave him a ref number of the account she was trying to collect on.
When I returned to work the next day, my boss called me into his office and submitted me with a written letter (Memo for the Record) for financial responsibilities as a GS employee in accordance with Marine Corps LogBase Order P12000.6a, Chap. 12. and failure to maintain finacial responsibility can result in the loss of my clearance. He also informed me that he told her that there was nothing the command could do and that this is a civil matter and not to call the command again.
Well, I received a voice mail message on my phone about the same non payment from another rep (Mr. Killingsworth) from the same company (Alliance One) yesterday Aug. 19, 2005 @2:35 p.m. I don't know if they have tried to contact the CO again or if they have spoken to my boss a second time and I won't know until next week. I belive in paying my bills, but I have had some problems keeping up with payments due to loss of additional income, but I have never received any collection calls at work before. And I'm currently working to get my affairs in order. I'm not sure what else to do. I've been a fed emp for 14 1/2 yrs and don't want to loose my job over this.

An employee from Alliance One, claiming to represent Capital One placed a call to my home phone number on 8/30/04, at 5:37 PM, from phone number 651-255-4167, to inquire about my plans to payoff money owed to Capital One. I told her that I did not have a credit card with this company. She called out a four-digit number and asked me to confirm if they belonged to my social security number. I told her No, and, unaware of negative implications of giving personal information to a stranger over the phone, I gave her the correct four digits.
Then she asked if I lived at Oregon Ave. I said No, and again slipping up, I gave her my current residential house number. Then she whipped off a phone number and asked if it belonged to me. I said No! Finally, she said, thanks for your help, and offered to scratch my name off the list, as I was not the person she was looking for.
However on 9/9/04, at 11:53 AM, a woman from Alliance One, claiming to represent Bank One, named Sandy, called again from the same phone number (651-255-4167). In this occasion, my husband picked up the phone. Her questions was: What is Elizabeth going to do with the $1,100 she owes Bank One. My husband replied that we are not a cardholder nor have ever requested a card from this company, that this was a blatant mistake, and that they need to check back with their sources. As Cindy insisted that I owed this money and would not want to listen to our argument, my husband hung up on her.
On 9/10/04, my husband called 1-866-207-3116, a number Sandy gave him on 9/9/04, so that I could contact her to resolve the credit card debt balance. Since she was not available, he left a voice message in her voice mail, asking her to call him back. He wanted to learn the details of the alleged credit card approval and consequent transactions that lead up to her engaging me over the phone. On 9/12/04, around 2:30 PM., she returned the message. She confirmed that it was all a mistake.
In doing so, she assumed a victims attitude, suggested she was offended by my husbands attitude, turned defensive, and refused to listen to our request that she provides details of how my name and phone number ended up in her collections call list. Insisting that she had never called to my house before 9/9/04, she denied any phone contact on 8/30/04, at 5:57 PM, and grunted at my husband, before snapping altogether, and hanging up the phone on his face, that I should not give my phone number away if I did not want people to call me.
She stated that she could not assure that I was not going to be nagged again about this same issue in the future. Her attitude alerted me of the possibility of criminal activity intent on extorting information and/or money from disenfranchised foreign unawares who possess minority status, such as Latinos, who have lame duck status in this Country.

She is very nasty, calls me at work at least twice a week. dont care that i have questioned the bills which they state i owe embarrasment at work when others anwser my phone, i have to screen my calls at work and that isnt very good

Over the past year I receive a phone call from these people about every 2 weeks looking for someone who does not live at this address. I tell them everytime they call that the persone they are looking for does not live here and they promise to take my number off their list, but guess what, they never do. It's getting very irritating. I would like to know how I can get this stopped.