The Right One

Deborah of Castle Rock, CO June 16, 2009

I was ready to find another alternative to dating by trying a dating service. I tried the online services, and felt disappointed in men who where looking for sex or extra martial affairs. I was signed up for The Right One when looking for Christian dating. I was mislead about my profile, and what I was looking for in my ideal partner. I was mislead in a contractual agreement with financialing my 12 dates that turned out to be regrets from hell. I through a 1,000 + interest of money down the toilet. It turned out to be worse than online dating due to the money laundering that goes on with this organization. I was presented with an arrangement of the elite club membership to cost me 4,000 + that made my jaw drop open. I was ready to walk out when I was told that The Right One needed more woman, and that not to tell anyone about the reduce price that they were offering me. What they did not tell me was that I was being taken for the reject pile of men who had the same limitations. It is a scam, and plan on filing a business fraud scam for investigation. Please do let your browsing online mislead you into going to any office to talk to anyone. A huge scam and disappointment. All the men they set me up with were not Christians, and were not anything my profile outlined.

Elizabeth of merchantville, NJ June 13, 2009

I had filled out an on-line dating form for mature adults. I thought nothing more about it until I received a call (2 days later) from TRO from a woman who wanted me to go to their office the next day. I was told to bring drivers license, social security card (for background check) and my bank card. I initially said yes and then I went to do research on the company and right away I saw page after page from previous members recounting thousands of dollars in losses, money being taken out of accounts, rude, high pressure methods, broken promises and some real horror stories. All of the stories were similar and believable.

I was not taken advantage of , I cancelled my appt. When I called to cancel, Ashley then tried to put her boss on the phone and told me "You're a grown woman, make up your own mind". I said "I am and I'm canceling my appt. Goodbye". From the accounts I read I should be seeing lots of spam in my email and expect to be called repeatedly. I just thank Consumer Reports and the people who contacted you with their stories. TRO does sound like it should be shut down.

Chris of New York, NY June 9, 2009

I posted a negative complaint about The Right One before giving it a chance....and it is only fair to rebuke what was written. Soon after communicating my concerns to Jacqui at the Right One, we talked more about what I am looking for. Since then, I was matched with two wonderful men. What she says is true: YOu must give feedback...And, they do listen, and tweek.

So I've met a gentleman (third referral) who has me pleasantly surprised. He's my age (40), sweet and cute, and makes me laugh :) And I certainly would not have met him in a bar, as we are both over the bar scene. He likes my dog too :). Im excited to see where it goes! I say give it a try, Go for it, Go see Jacqui and see what they have for you... Give them a chance, let them do their thing and match-make for you.... it definitely works.

Samantha of San Diego, CA June 8, 2009

I wished I would have read about TRO before I went in to their office and wasted so much time there. I ended up buying into their "high pressure" sales. Not only is EVERYTHING that others have posted before me but they are predators! I was uneasy about the service so I id some researched the next morning and saw all of this. I cancelled my contract before the "72 Hour" cancellation period. Luckily I followed their exact instructions to have the letter in writing via mail date stamped and kept a copy or I would have been "screwed". They took over 2 months to refund the credit back to my credit card! DON’T DO IT!!!

Debra of De Pere, WI June 2, 2009

All I can say is that everything everyone else has noted about this service and "lack of" is my story, as well. The only thing I can add is that I am very appalled that they are taking money and hurting the people coming to them who really aren't ready to be "dating" yet, anyway. In order to best serve these types of "potential" customers and allow those of us who are healed and truly ready to date after being on our own for years, they should have better requirements and higher standards involved in this regard. (The general rule of thumb is that a person who has just gone through separation and divorce should be on their own about 1 year for every 3-4 years they were together. That's the general rule of thumb for the amount of time for them to get through their grieving and healing process.)

The Right One nor any individual should EVER think another relationship is going to fix them. They need to be "healing" and only way for this to happen is for them to be with really good friends and family for this amount of time. How do I know? Because I've gone through this process after my separation and divorce from 1999-2001. With the help of good friends, family, group counseling I found by going to www.divorcecare.org, and other relationship building classes I've been attending bi-monthly for several years, this has lead to me to be a much healthier and happy lady who is hoping to meet the "right one" someday, but this service is not the right venue I've experienced and very upset with.

When I have been "matched" with someone through this service very, very intermittently in the last 3+ years, these gentlemen were clearly "new", "lost", and "unhealed" from their very recent breakups or divorces. I especially could not believe that they matched me with a man one time who had just got his divorce finalized the weekend prior and was still very broken and hurting! This is not right at all! I'm tired of being the "first" date to these types of gentlemen and I have no intention of fixing them or making them feel better - this has happened several times to me. These men are responsible for their lives by seeking proper counsel or at least by being with same sex friends and family for a longer period of time before "dating". And I have had enough of "mothering" men through the years. I don't mean to sound mean spirited here at all.

I am a very loving and giving person but there are boundaries and limits that they need to understand for their own health and growth and for them to truly be ready for a healthy relationship. They need to understand starting a new relationship is not going to "fix" them - it actually can cause more damage to them. Therefore, even though the "Right One" may be losing a potential customer at the time, they could be a much higher rated company by referring these folks to proper counseling and have them come back when they are healed, healthy, happy, and truly ready to "date". Not only would this benefit the customer but it could benefit the company by having higher standards and requirements which should be audited and made available to the consumer, as they had stated to me but I have also found to be false advertisement. I am telling as many people as I can that this dating service company is bad and for them to not waste their time, money, and emotional well being on. It is not worth it at all until The Right One can truly show they do practice what they preach.

Diane of San Marcos, CA May 29, 2009

The Right One will misrepresent the existing client base when trying to sell a membership. I was foolish enough to purchase a VIP membership. And, like many others was taken. Same thing...they will try to match you with people you don't want to meet and not return phone calls. As a result, I filed with the BBB and will file with small claims court this weekend. I also left a message for Mike Turko - hoping he will bring negative press via TV in San Diego. The Right One and similar services should be required to provide third party audited membership numbers to clients. Do not join this service. They will tell you not everyone will be happy...but I'm telling you...they misprepresent what they try to sell upfront.

Johanna of 3G, NY May 29, 2009

I joined the right one three weeks ago, because the girl I met in New York city named Jacqui was lovely. She was so passionate about the service, and she all but gauranteed me that I would meet someone. she affirmed that I am just like the other New Yorkers who are tired of the bar scene, yet attractive and professional etc... She also all but assured me that an attractive girl like myself would have tons of men in the pool from which the matchmaker would choose. So I joined but they let me postdate a check to the end of the month, which was also very nice. I was psyched. Another thing I loved about what Jacquie said is: I will be listened to, and can give my feedback so they can "tweek" what I like.

The problem came when I spoke to the matchmaker, a very unsophisticated woman: Diane, who (unline Jacqui said) resides in Massachusets. She hooked me up with a guy named Mike...who was supposedly "gorgeous with dimples" and "a body to die for" and... "in finance". I got all dolled up and met MIke and when I saw him I was kind of upset: Mike was overweight, had wet hair, no dimples, and certainlyy NOT GORGEOUS. AND...he was dressed like a slob. Lastly, he is not in finance, he works for a financially based company, doing computers and project management. It's ok though, I had a nice time.

When I called Diane to give her feedback, I was surprised that I was rushed off the phone. I called her again, and said that I'd like to meet more people but was concerned whenshe told me that she "didn't have anyone at the moment" except a guy who was... well how can I say this... 10 years older than I was looking for.

My gut feeling is that all of the sales pitch, was just that: a sales pitch. If there was only one guy to set me up with, where is the "pool of men" to choose from? I think also that there are WAY many more women than men who join, so probably the men have an advantage here.

I was ready to take a leap of faith but the one thing that really bothers me is this: It has been two weeks since my conversation with the Matchmaker, and noone has called me to update me, ask me anything, see if I"m happy, set the right expectations. So I have cancelled my check, and would urge all of you single gals in New York City: caveat emptor. (let the buyer beware).

Amy of Cripple Creek, CO May 29, 2009

I filled out a very simple online form in December of 2008. I was contacted by phone within 30 minutes of submitting the form. I reluctantly made an appointment to go to Denver on a Sunday afternoon when I had a reason to be halfway there...it is 100 miles from my home, one way. They had nothing closer.

When the job I was doing took longer than expected, I just figured I would make another appointment. I was called within 15 minutes of missing the appointment and the man on the other line wondered why I couldn't make it...he had someone coming in just for me. It was a Sunday. I nicely explained that I needed to get back home to my teenage daughter and that from this point I still had almost two hours of driving into the Colorado mountains yet to do, and that I just couldn't spare the time that day as it was already dark. I also request that we put off the official meeting until after the holidays as it was too hectic to deal with at that time. The man was very rude and hung up on me.

When I got home, I researched the company "The Right One" and found this website LOADED with complaints as recent as the day prior. I was amazed! I never got to the pay-up part and I'm glad I didn't...3000 for a dating service??? When the next call came (January '09), I politely asked that they take me off their phone list as I had changed my mind by reading all of the complaints. They tried to defend themselves, and I ended up having to hang up on them.

They have called me at least twice a month since then. Each time I have been more firm with them and have threatened harassment charges. I finally received a call from "Jason" in Denver assuring me that I had been removed from thier database and that I would not be bothered again.

I just received ANOTHER call (today is May 28, '09)claiming to be from my community...not possible as the area code didn't even match. This is out and out harassment and I want it stopped!!!

Sharon of Vineland, NJ May 28, 2009

In January of 2009 I responded to a sign in my hometown directing me to a web site which I thought was sponsored by my hometown. When I contacted the web site it prompted me to give my contact information, within two days someone from The Right One contacted me and set up an appointment. I was told to bring two forms of id and a valid credit card.When I got there I spoke with a Kelly who really sold the company and informed me that she met her husband through the company. She assured me that I would meet someone of quality or at least have 12 quality dates. I answered the questionnaire and completed the interview process.

A price of 5000.00 for 12 referrals was presented to me but I refused to pay that amount. She called in her boss Adam who negotiated a price of 2895.00 for 12 referrals and a marriage clause which stated I would owe an additional 1100.00 if a referral resulted in marriage also there was a required monthly membership fee of 24.95. The 2895.00 along with the monthly fee was billed to my credit card. This tranaction took place on a Friday, I called Monday to cancel the contract, I was told that I would be responsible for the background check which according to him was 1800.00 so I decided to continue the contract without consulting a lawyer. I received the first referral in March and he received mine. I contacted him and spoke with him all of 30 seconds with the promise that he would contact me the next day at a better time. He never called.

I informed the company of what happened and I was told that unfortunately that counted as a referral.I didn't think that was fair because there wasn't any face to face contact. None the less I took it all in stride hoping that next month's referral would be different, it wasn't I contacted him and left a message and he never called.I felt like I was scammed so I canceled the contract. I also contacted my credit card and unauthorized the 24.95 monthly fee.

Ron of Forney, TX May 20, 2009

I signed a contract for ten mathces and so far I am working on match seven. One of the seven so far is someone who is ok, I am reaching on that one, but the rest have been a nightmare. Five of the six are women who could never find a man simply because they are involved with themselves a little too much. One of them is a person looking for a man to marry because she is not a US citizen. The Right One says they do background checks on all of their members, my question is would be a US Citizen or not a US Citizen could be a criteria for a background check? I would like to register a complaint for misreprensation of a agreed upon service. This is a complete bait and switch.

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