The Right One

These people are liars and cheaters. They make you sign a statement saying that you will not disclose the fee you pay because they charge different fees. They matched me up with a married man! Every phone number I call is listed as "not allocated" and I can't seem to find them anywhere in Utah anymore. What a bunch of crap. Even the number for the corporate office in Dallas, TX says that it is "not allocated".

I wrote The Right One a letter in March of last year explaining how unhappy I was that they matched me with a married man. The other matches they had sent me were totally unacceptable that I did not trust them any longer and felt they had breached their contract several times and it was no longer valid. I have had not heard a word other than from a collection agency called Universal Data Services, LLC, claiming they are collecting payment for Lully/DBA The Right One. I am in the process of filing a claim in Small Claims Court. I would love to be part of a class action suit against these crooks.

I, too, would love to be part of a class action suit against The Right One. Any lawyers out there ready to take this on? I was bullied before I even got to my initial appointment. Some guy from Dallas was calling me to ensure I was on my way to my appointment and was schmoozing me the whole way. I should have figured something was up then. But I thought I could listen to the spiel and then make up my mind. One can always say no, right? Once I got there, the individual interviewing me would not let me leave until I signed a contract. I felt so bullied and badgered that I was crying trying to get out of the office. Finally, I signed a contract that stated if I "do not go on hold within none of the 20 (referrals), I had a money back guarantee" and it was signed by the interviewer. I was told I could not disclose the amount of money they charged me, so I won't say what I lost - but it was a lot. I was with them for over 2 years with only 11 referrals. They told me it was only 6 referrals.

Most of the referrals did not match up to my requirements, including local area only. Whenever I would call them, they would put me on hold or not answer my calls or return them. I let them know on many occasions that I was not happy with their company and promises. I paid $19.95 a month for these 2 years as well for some "Universal Fee". Finally, last September 2011, I got an email notifying me that they are no longer doing business in CO. They offered me another dating service which was located 70+ miles away. I have been fuming ever since I got the email. They will not return any phone calls. The Universal Fee people have been hounding me about refuting the charges with my credit card company. They have even given me The Right One's phone number in Utah, but the phone rings off the hook with no answering machine. I want my money back in full!

The actions of this company has made me lose faith in signing any type of contract again. I have had many sleepless nights thinking about how stupid I was to get roped into this mess! Please help! I'm even uncertain about posting this. Is this another scam?

The Right One is running quite the scam. I am curious to figure out if eLove and Lully Babe is involved with them. Do not sign up for any of the services offered by any of these companies or you will be sorry. If you are able file a formal complaint with the Texas Attorney General's office against The Right One (they are operating out of Texas), file one and also file a formal complaint with the Better Business Bureau. Your money is most likely gone but hopefully by filing enough complaints someone will shut these companies down for good! I am not sure why Texas is protecting The Right One but it is very difficult to find out who the owner of the company is and/or managing members. There are probably legit dating services out there but these are not some of them. If anyone is looking at filing a class action lawsuit against The Right One, please post it here, I would love to join in!

I signed up for this service and I have been completely violated by The Right One. They took my money and set me up with convicted felons. I called them on the carpet about it and I haven't heard from them since. I have been trying to get my money back for over a year and nothing. I get a call today from eLove and they want to extend my services. I asked them to refund my money and they said no. I asked what happened to The Right One and they said, "We don't know." Then how would they get my contact information? This is a total scam. I am contacting the attorney general office here in Utah and hopefully they can figure it out.

This was the most horrible experience I have ever been through. Just like the rest of the people on here, this is a scam. After lots of searching, I came across a phone number, which was a Dallas Dating Service, who gave me another number who is eDating company (801-618-1314), which was very helpful and nice. They told me, I had 8 more introductions left and they would honor them. However, I told them that was nice, yet I was in no mood to go through this again.

She gave me a phone number to UGA, who is the finance company taking money out of my account, (888-233-2302). He was very rude and not helpful at all. He told me he could help me if I gave him my account number with UGA (which I never received), or my social security number. Umm, no thanks. I called my bank and put a fraud claim in with them. It is sad these people exist!

It was 2000, I had just moved to Dallas and had gotten an invitation to be interviewed to be a part of this dating service. I was 20 years old and a naive girl from Iowa. At the end of the interview I was pretty excited I would be getting to meet people in this new place I was in. The drive home was about twenty minutes and in that duration I decided it was ridiculous and had no business spending 6000k to get a date nor did I really need to. So I called my bank and cancelled the payment, end of story. So I thought until today, when my phone rang.

The creditor on the other end was asking for me by my maiden name. I've been married for 8 years and have a child for Pete's sake. I was informed I was being offered a settlement of 50% so all I had to pay was $3000; really? For a service I never for one second used? Wow, that's awesome! I said, "No. thank you, I will not be paying a dime." She said, "Is that your final statement declining payment?" I said, "Yes ma'am." So I was then told I would be contacted soon and told how they would proceed further and what kind of action they will choose. Buyers Remorse at its finest, ladies and gentlemen.

I signed up for The Right One in May 2011. I also signed a contract with same story of $5,400 and I said I couldn't afford it. So, the same story, "let's see what we can do". They came back with $1,200 dollars. I signed the contract and I have only received 2 matches. One that was not a match at all, and the other was a convicted felon (I found out through a friend that was dating is brother).

I called The Right One and said 'This is not acceptable'. They said it was not their job to screen applicants to that extent. I also said 2 matches is not living up to your part of the agreement, and they said it was my responsibility to call them. You try and call there is no answer, you go to the office and it is all locked up. I also financed through Universal and they don't get back to you either. I have called the help desk many times with no response. I am unemployed and cannot pay for a service that I did not receive. There needs to be a class action suit against this company that continues to scam people, and not provide any service or deliver what they have promised!

I signed up with TRO almost 3 years ago. During that time, they've provided about 5 or 6 names and the gentlemen and I spoke. I met two of them in person and I had been told that if I spoke with someone and didn't meet in person, that would not count toward the number of contacts that I was allowed. Months went by without me hearing from them. The last time they referred a man to me, he most certainly did not meet any of my requirements. When I mentioned that to them, they told me that he was a match and that I'd had 16 referrals, which was not true. I asked them to provide the names and I have not heard from them since. I'd love it if we, the injured parties, could investigate the possibility of a class-action lawsuit. I'm in my 70s and when I questioned the possibility of finding someone in my age range, I was assured that it would not be a problem. They have no shame. I'm out of a lot of money and I have had my trust violated. At one time, I mentioned that I felt I'd been scammed which, of course, they vehemently denied.

What a fluke! They make you feel like there are many people out there that you will have chance to meet. The problem is they don't care. They put your info into a system. And whoever comes up, comes up. They ask you what you are looking for, but they don't pay any attention to what you want. They set me up with women that had children living at home with them. The appearance I asked for was never followed. I could go on and on with the phone calls I made to the right one and the conversations I had with them. But all I am going to say is that I would never use them again. It was the worst company I have ever used. Please save yourself the heartache. Your matches could scare you.

I bought a membership and have not heard from then since April 2011. I live in Salt Lake City, UT. They do not answer any of their phone numbers and their 1-800 number goes to Dallas Singles? Does anyone know how to contact them? I spent a lot of money!

I already posted and am amending my post. Their corporate office has agreed to try to work with me after my extremely negative experience with their matchmaking service. As part of this agreement, I am supposed to remove all of my complaint and posts about eLove, a.k.a. The Right One. I am unable to remove my complaint. So, I am submitting a follow-up, stating that they are trying to provide a better service than what was originally provided. I'll update after they follow through.

I paid $5600 to join. I have never been sent any information. I have called and e-mailed to no avail.

The idea seemed great. I liked the concept of what they were offering. They seemed to be trying to really work with me at first. It started to seem as if they would only provide me with matches if they got someone new to join. It seemed that when I spoke to the matches they referred to me, they were all new to the service. I placed my membership on hold for several months. Then after I reactivated it, I got 3 matches right away, then 1 a few months later. I haven't heard anything at all from The Right One since May. I have sent emails with no response. I've gone to their office during business hours only to find the lights out and doors locked. I tried to call multiple times. The first few times were going to a fax tone after several rings, then no answer at all on the most recent attempts to call. I paid a lot of money and was promised great things. But I have received no results from this company with regards to dating and being matched with my "Right One."

I ditto to all the complaints made by others that this company has done to them and me. It feels like such a scam with all the promises made, agreement breaches, no follow-through and nothing met in paper or verbal. The right one bragged that they were better than any other online dating service but they are actually worse and have not returned any communication made to them from me.

What a ripoff. I'm interested in a class action and contacting the local media for consumers, i.e. the local news!

STAY AWAY!!! The Right One is a scam. The short story:

1) I found The Right One through a website called singlesofsaltlakecity.com only to find out that their company name was different when I showed up so I couldn't do research prior to their interview.

2) They promised me introductory rates and presented me with the options $5350 and something higher than that. I felt I negotiated well and found out later that I was only scammed of $800.

3) I signed a contract and they told me that the next day someone would be calling me with referrals.

4) I cancelled my contract the next day by email when no one called me. When they responded to my email, they told me that they were either too busy or sick to call me with my referrals and to give them another chance.

5) They wouldn't cancel my contract so I could get half of it back and they rejected my registered cancellation letter TWICE! I complained to the BBB and filed a dispute with my credit card company.

6) In case it was an honest mistake, I held off taking further action until I received their rebuttal (sent from their corporate office) saying I had received two referrals before I cancelled my contract and I wasn't elegible for any refund, which is a big fat lie. (They couldn't back their lie with proof, and I had the emails where they admitted to not being able to send the referrals.) When they lied, I knew it wasn't an honest mistake, and they were liars and cheats. I filed a complaint with the attorney general's office.

7) The complaint with the BBB is still in the second round and I have yet to hear back from my credit card company. I hope to hear from the attorney general's office soon.

After heavy pressure, I signed a contract with The Right One. I made a $200 down payment on 7/11/2006 with the promise that services would be provided by 8/15/2006. I not once received a referral. By September, I was in a relationship with an acquaintance from elsewhere. I sent a letter on 9/9/2006 telling The Right One to place my membership on hold indefinitely.

I felt I had been scammed so I made no further payments. Now in 2011, I am receiving collection notices from Universal Data Services for the remainder of the contract all while never having received any services whatsoever from The Right One.

I am trying to improve my credit rating after bankruptcy in 2010 and having this scam on my credit report does not help.

The Right One contacted me for several months trying to set up a consultation. I believe someone I knew gave them my information. They gave me a strong sales pitch and were very knowledgeable about the dating scene and my personality type. I was impressed. I signed a contract. Then they started setting me up with women that were not my type. No offense but I was not attracted to them and several were much larger than me. I'm a very active person and that's what I wanted. When I complained about it to the Right One the lady got upset, saying love is about more than physical attraction. "Isn't that my choice? " Of course she was easily 100 pounds overweight. When I didn't actively date for a month or so, they threatened to deactivate my account temporarily. They would not refund my money, which was outrageous. My final complaint: They showed me a "success" book in the waiting room with letters and stories about people finding someone special and getting married, etc. Two of the stories were exactly the same, word for word, but written in different font with different names!!!!! Don't sign up with The Right One!! You will regret it. I paid out $2500 plus a $72 a month ongoing service fee. This was a huge hit and sacrifice for me. I couldn't sleep at night knowing the money was gone. It was terrible. And I'm still single.

I was trying to find a dating site and I ran across this one called The Right One. Well, it's the wrong one. First I go in and I fill out the paper work. Mind you, this was only going to take 90 minutes. Then I get taken back for this interview and it goes on and on 2 hours. Finally, I said, "Well how much is this going to cost?" She goes on with more info. So about 2 and a half hours later she gives me the price and the lowest is $5,400. Sso she said I'll give you so time to think about it. I said I don't need any time; I can't afford this at all. Now she asked me, there are other ways around this cost.

He asked what I can afford on my next payday. I said maybe $200. So he gets all my account info and said we will get out of your account on payday. Now he says, "How much can you afford each month?" I said maybe $40. He said I have to promise not to tell anyone of the price he's giving me. He said, "I'll let you become a member for $49.92 a month for 24 months, that will be $1200.00." So I give in.

He has me fill out this loan application from Universal Guardian Acceptance, LLC Retail Installment contract on 7/22/2010. He said I won't have to make any payments till 9/1/2010. So I get the first bill and I misplaced it somewhere I don't find till after I get a phone call saying, "We can lower your membership fee to $800. We'll just take $400.00 this payday and $400.00 next payday." So like a dummy I said ok.

The first time it was ok. I really couldn't afford it, but oh well. It's getting close to the next payment, so I call them and tell them not to take anymore money out of my account until I get a receipt from the first $400. So payday comes and no receipt. They take another $400 out of my account. Now my checking account is overdrawn and so far it's cost me $78.00. Is there anything that can be done about this business? It's cost me $78.00 in overdrafts so far and they act like it is too bad for me. I'm still waiting for the receipt. Please call if there is anything that I can do.

I filled out an online single's questionnaire that popped up on my computer while I was using another website. Arthur began calling me the next day, and called 4-5 times a day for 4 days wanting to give me the details of their services. I finally called him back. He assured me that their fees were cheap and would not cost me hundreds or thousands of dollars. He kept pressuring me to come into their office for an appointment. He would not give me a direct answer when asked the name of the company.

After I hung up, I did a reverse search on the street address and found that the company name is The Right One (thus, how he came up with TRO, I guess). Arthur was pleasantly surprised when I called him back. Apparently, he didn't realize that I called him back on the phone number listed with street address for The Right One on Knoll Street in Dallas, Texas.

However, the "fun" and "excitement" immediately left his voice when I told him I had called to let him know that the name of the company he is working for is "The Right One" since he didn't seem to know that. I also advised him that I had done a quick search on the internet, including various review sites, consumer complaints website, and the BBB, and had found thousands and thousands of complaints against the company. He then became very verbally rude and hung up on me.

I had a good laugh for all those that have been taken by this scam company. I only wish I could have posted this before so many of you had been taken. I hope I can save others from sinking any money into this scam. I can't for the life of me understand why someone can't find some criminal charge to make against these thieves.

The Right One uses hard sell tactics and the promise of an elite group of quality men like you are interested in and what did I get? Custodians, perverts and idiots. Not 1 meeting in 2 1/2 years. The only time I got a match was when I called in to say it had been a long time since I'd had a match. They have outdated "scrapbooks" which are total works of fiction and very poorly done in their waiting room. These people are bottom feeders! Keep your cash and stay away! I was used and abused by these people.

This is the 3rd time in nearly 2-1/2 years I have posted on this site about my ongoing nightmare with The Right One. I am about to file another grievance with the Better Business Bureau since I continue to get the run-around from this outfit. They have promised in writing to refund my money if after 15 more referrals, I was still unhappy. I have one referral to go to meet the agreed-upon 15, and now I'm not hearing from them. This has been a game of delay, putting me off and having me jump through their hoops, hoping I will just give up and go away.

However, I am a secretary who cannot afford to lose $4,000.00 for absolutely nothing - a big, fat zero and run-around, let alone what had been verbally promised. My very first referral who I agreed to meet. After being told "don't judge someone by how they sound over the phone" as in this case, he sounded mentally challenged over the phone and sure enough he was of borderline "slow" intelligence when I met him in person. But, per the agreement they had me sign, once I accepted and met my first referral, there was no backing out of the deal. They provided me this referral in lightning speed, and then I was "locked in". Since then, obtaining referrals has been like pulling teeth.

I plan to make this very same report for the 3rd time to the Better Business Bureau to demand a refund of my stolen money. If The Right One chooses to honor their written agreement with me, I will set the record straight on this site that they actually did "the right thing". If not, I will let that be known as well. I see nothing has been posted here about The Right One in a year, so I am happy to provide an update.

I was warmly received and filled out the paperwork as the first stage of their qualification process. For the next stage, I was brought into the rear office of a "matchmaking counselor," who interviewed me in minute detail about whom I was looking for and all pertinent aspects of myself (including my income level) for about two hours.

Throughout this interview, I received several strong, explicit assurances that they had precisely what I was looking for "in stock." Finally, they brought out the price list, which had different packages at $5000, $7500 and $10000, or thereabouts. We spent half an hour discussing this, the "counselor" using her high-pressure sales tactics, leaving the room several times, etc. I talked her down to $2500 for 10 referrals, which I felt was worth it based on her promise of already having just the one I described.

A few days later, someone else called, introducing himself as my new matchmaking counselor. He stated that he had someone ready for me to meet and read off her description. I was surprised that she met only a few of the criteria I had given during the interview. Indeed, she was religious, which I had strongly emphasized I didn't want. He then suggested another girl, who was an even worse fit. I said I'd wait for a better "referral."

After speaking with this guy, I realized that my initial "matchmaking counselor," whose intimate interview with me had given me the distinct impression that she would be my actual matchmaker, was simply the company's high pressure sales negotiator whose job was to apply pressure and tell lies in order to make the sale. In actuality, her "matchmaking" job was to determine whether I qualified as a good "match" for the company, personally and financially. She just filled out my profile papers and gave them to someone else to manage who never met me. It was subsequently apparent that the new person was just going off her scribbled notes and check boxes.

A week or two later, I got another call from him, this time with someone who fit about 80% of my criteria. We went on a date, but without much chemistry. This happened a couple more times until I relocated from Salt Lake that same year. Another absurdity was that no photos of "referrals" were provided, with them only giving you vague descriptions of how beautifully attractive everyone was. Then, of course, you go through the trouble of a wasted blind date and The Right One checks off the number of your remaining "referrals."

In the spring of 2007, I went to a website that was supposed to be a free dating website. I entered my info and after that discovered it was not actually a dating site. It was a fishing site for The Right One. They were using it to get info on people so that they could call them and get them to join The Right One. Stupidly, I agreed to go to their office and talk to someone, and then even more stupidly I let them talk me into joining. The contract was explain and stated if The Right One breached their contract in any way, I was allowed to discontinue their services without having to pay further. Well, they did breach, so I did discontinue.

The problem? 3 years later they are just now claiming that I still owe them the remainder of the fee (over $1,000) from that contract. The problem first arose in September of 2007 (I had joined in early June of 2007). When you are matched with someone from The Right One, they send along an evaluation form to fill out on the person you are matched with so that they "know better" how to "match" you in the future. They also state that you are allowed to change criteria if you so desire. Now, it is understandable that when you fill out criteria, you cannot request to be matched with only people who make $80,000 a year if you yourself only make $30,000-$40,000 a year. Or that you request a MBA when you only have a bachelor's. But if you have an Associate (like I did at the time), and you initially say that a High School Grade is okay, but later change your mind and say, no, I want someone who has an Associate Degree as well, they are supposed to make that change. Likewise, if you ask them not to send you people from a specific line of work, or people that are unemployed, they claim that they won't.

Well, I had signed up for 12 plus matches (with the understanding that if they did not match me in with the first 12-13, they were supposed to give me another 12 matches free). After 3 matches amounted to nothing, I asked for a change of criteria. They had been sending me nothing but blue-collar workers who worked in the trucking or packaging industry. Don't get me wrong. I have no problem with blue-collar workers. What I have an issue with is people who stare at me like I am the second coming, or who cannot hold a decent conversation to save their lives. And that was what I was getting. So I decided to ask, after the third guy failed, for a change of criteria to office employees, white-collar workers as it were. Now, I know that I was only making $36,000 a year at the time, but I also know that there are plenty of white-collar male employees out there in the world that make about the same amount. They may not be office managers, but they are still white-collar. Heck, even a data entry employee would have sufficed at this point.

Alright, I feel that at this point, before I go any further, I should state that I did send back every single evaluation form and had even talked to a representative about the criteria change and nothing was said to me at the time about missing evaluation forms. I got another match even. Something that they said they would not do if they were missing an evaluation form from the last guy. This guy? He took the cake. He made the guy who, from the second we met, keep staring at me like I was the messiah (match #2 seem sane by comparison). After meeting, I found out from him that not only was this guy not an office worker, he wasn't even employed! The Right One said that he had been injured and was receiving disability. This guy had not been injured. He had been fired. He was not receiving disability. He was hoping to find a lawyer to sue the company for wrongful termination.

He also said he had grown up in a cult in Canada. And then he proceeded to insult every single type of clergy in existence in just about every way possible because he was abused by one in the cult. How much of what he said about the cult and the abuse was true and how much a delusion, I do not know. What I do know is that this guy was freaky. He called me three days later just to apologize for having not called me in three days. He had nothing else to say but that. I told him I did not want to date, but if he wanted to be friends that was fine (because he at least knew how to hold a conversation, unlike match #3). Big mistake! Then he called two more times to beg me to date him. I proceeded to tell him that he had gone way too far and that I no longer had any interest in even being his friend and that he needed to leave me alone.

I called The Right One. I explained the situation to them, even told them that the evaluation form, which had the same info on it was on its way, but that I wanted to call to make sure that they understood what was being said on my part. I told them that they were wrong in claiming he was disabled and that I once again wanted a match with an office employee of some sort. They said, once more, that they would mark that down. Two weeks later, I got a letter saying that had three evaluation forms for the last 3 matches inside, claiming that I had failed to send them in. So I sent them in snail mail again and even e-mailed them. Two weeks later, they called, claiming that they needed those forms. I talked to them over the phone, told them I had sent them out twice via snail mail, and once via e-mail, and then gave them the evals over the phone (which I was told was also good). Two-three weeks later, another letter claiming that I had not sent anything in! By the time November had come, I had snail-mailed 3 copies, e-mailed 4 copies and talked to people, giving over the phone evals on 3 different occasions.

Yet in November, when I called to ask why I had not been sent anymore matches, they were still claiming that they had not received the evals and that I would not be getting anymore matches until I sent them in. I explained, again, that they had been sent in, via snail-mail, e-mail and phone, and that I wanted to talk to a manager. They said one would call me back. I never received a return call. I tried several more times until yet never received a call from any managers, higher-ups nor the woman I had initially been working with the Right One through. I called customer service one last time and informed them that it was not my fault that they could not get their act (or the act of their employees) together and that if they had no intention of sending me anymore matches when it was they who had fallen down on the job, then I would not be paying for their services anymore as I had not intention of paying for services I was not receiving. I was cancelling my contract. I spent another 3 weeks trying to get the cancellation info from them (yet another thing they claimed was easy to do when I signed the contract), and nothing. Again, they did not return any calls, letters and e-mails that I sent. So I finally, at the beginning of December, informed my bank that they were no longer allowed to withdraw any money. I figured that at worst this action would get them to call me to inquire what happened; at best, they would realize and finally admit their mistake and cancel the contract with nothing more owed.

I expected the first, but hoped for the second. And when several months passed with no contact from them, I figured that they had gone the route of the second after all. In fact, I had not heard, hide nor hear from them, or any collection company calling on their behalf until two days ago (Saturday) when they sent me a bill (from The Right One, not from a collection company) for the remaining amount that the contract had been for. This morning I looked up complaints about them and found this site among others. I am thinking that it is long past time that a class action lawsuit was taken up against them to stop them from defrauding even more people. I paid $560 and they claim I still owe them $1,127.

I signed up with this dating agency back in January of 2010. They make all these promises to you but when they actually set you up with someone, it's horrifying. Nobody even remotely close to what you gave them for your dating criteria. It was like pulling a name out of a hat. After a month, they set me up with someone else. Again! Nobody even remotely close! Aren't they supposed to be the specialists? And now it's May and I haven't heard from anybody for a few months now but yet they keep taking my monthly fee of $87 plus the deposit they took from me upon signing up. I had high hopes for this place but it's a total scam! If someone wants to start a class action lawsuit, I'm in! The fact that I'm losing almost $90 a month when I live paycheck to paycheck is enough in itself! I can't afford to be in this stupid scam and want out.

First, I don't remember filling out any form, so I don't know how they got my information. I went to the interview just to see what it was all about. Of course, you have to show proof of who you are and have a major credit card. Kayla was cute and sweet and tried really pinched a hard sale. The bottom line for me was 9K for a dating service, like no way! That blew my mind totally. She told me all the men were financially stable and were hand chosen. Being that I have worked in the corporate world forever, most of those men are married.

There was no way on this green earth I was signing anything or giving my hard earned money away to a guessing game. I left there feeling good about myself. Actually, I thanked the good Lord for watching over me again and told him my life is in your hands. I am leaving it up to the Lord to do my matchmaking. Who better? He created me and knows me better than anyone else. He will send the right person in my life. While I wait, I will enjoy each day and laugh and spend time with family and friends! I will help those who need a hand. I'm blessed that I didn't get scammed by The Right One. I'm sorry for those who did. Always follow your heart no matter what line of trash people try to sell you. Just walk out with a smile on your face; you will feel good about yourself and wake up with money in your account. God is good all the time.

Luckily, I checked consumer reports before paying the money for this service. I tried to Google search them after finding their number and nothing was showing up. Here's my story!

I had a meeting with Robert in the Salt Lake City Office at the Brickyard Plaza about 3 months ago. He looked like a used car sales man, not someone who should be asking for upwards of 15 grand for dating. He had on a pair of Snake skinned or crocodile shoes, pair of Levi's that were so worn that they had holes in them and a shirt that looked like something from Miami Vice. His receptionist looks like she shops at Walmart for her clothes. They have a book of success stories they want you to look at on the coffee table.

When I read them, I became more suspicious. They looked like they had been written by the same person. All saying the same thing. I found my true love, thank you etc. I think what made me think something was really wrong was the interview with Robert. He is the typical snake oil sales man. Acting like he has something that no one else can offer. That he understood and that people come to him when nothing else works.

His lack of professionalism came through with his fast talking and inappropriate comments. I felt like he had a hidden camera in the room since he was so animated with his comments and gestures. He kept pressuring to get me to agree to date men in the 50's. Grant it I am 38, but 50's seemed a bit old for me. I have never been married, have no children, work out regularly and not bad looking, would I want to date someone almost as old as my Dad? Then he disclosed he was late 40's and his wife was in her thirties.

I can't stand men that date women 20 years their junior, something is wrong with them. I left without giving him money, which through the interview was apparent that was what he was after. Especially after I saw the price of 15 grand, 10 grand and 5 grand. I also thought it was suspicious that he was willing to lower his price to 1000 dollars after making me wait for more than 20 minutes while he went to go and talk to someone about it.

Anyways, I got a phone call from him again after I left and this time he was talking about doing a free membership and that I just wasn't allowed to tell anyone. He needed women like me in his Club and that he had men from the FBI and the Department of Defense that wanted dates. So, I decided to call him back. His free membership turned out to be a background check that cost a lot more than it should have. Plus every time he called, he kept saying he needed to get my credit card. "Hey, this is Robert I need to get you to sign paper work and get your credit card number. Let's get you matched up!" So the day I was suppose to go in, I thought I'd do one more search to see if anything would show up.

Wow! Thank you all who posted. Everything they have written is exactly what was said and I experienced. I appreciate that you were concerned enough to post. I am sincerely sorry that you were screwed out of money. My heart goes out to you. Thank you Consumer Reports! Thank you Consumer Reports. You saved me a lot of money and heartache.

I contacted this dating service, because I am a bachelor who hasn't had a date in more than 2 years. I work a lot, and I thought this business might be legitimate. It isn't. After being contacted by them, no less than 3 times on the day of my initial interview, I haven`t been contacted since. At my "interview", I was given a bunch of ** about how good they were at finding matches. My interviewer even claimed to have found her special someone through this service. I was given a very hard sell, after I originally said no to their desire to obtain 3,150 of my hard earned dollars. I gave in and signed up.

I was told to call anytime with anything. I called the next day, and was told that my interviewer didn't come in until later. I knew that I had been scammed. Five months later, my call has not been returned. I have received 1 referral, and this woman fit absolutely none of my criteria. I recently received a call from someone else, who asked me how my membership was working out. I said it wasn't. I hadn't heard from a soul. She said she would have someone call me with a new referral. Eight days later, I received a voice message, telling me that I would be getting a new referral in the mail. It has been a week, and still no referral. I have used 5 other dating services, which I feel are all scams. This one is the most expensive, and the worst. Do not use this service under any circumstance! Save your hard earned money! The money I spent, put me over the edge with my credit cards. I was no longer able to afford the payments, and have since had to hire a debt settlement company to help me out. I now will have a bad credit rating, after what had always been a very good one.

With all the complaints against this service, why has no action been taken? I was also scammed into joining and then canceling soon after. I was given the run around. $3,000 plus and there was no service at all. I was going through a difficult divorce when I was contacted. Besides the monies spend, the emotional burden had me depressed for more than six months.

Warning! Do not get involved with this business. It is a deceptive fraudulent company. The company, The Right One, uses very professional advertising without disclosing their name to the consumer. The ads lead you to believe they have professional, educated singles for you. After I filled out the questionnaire, an employee contacted me to schedule an appointment for a free consultation. The employee sent me an email to confirm the appointment using the name TRO.

Only until I arrived at the appointment on Friday, March 5, 2010, did I ever see the company's real name. I spent two hours with a high pressured sales director promising all these great educated professional singles that make over 100K. At the end of the meeting, he showed me the prices which range from $5000 to $15000 depending on the number of referrals. After reluctantly agreeing to sign their membership for $5,695, I found myself getting rushed into signing and initially their agreement. I left the office at 8 pm.

The next morning, I researched the company since I now had their name. I saw all the fraudulent, deceptive, situations numerous people had experienced. In the membership agreement, it states that if you cancel services prior to the company running a background check or sending you a referral, they will refund half of your money.

On March 6, 2010, at 5:49 am, I sent a written cancellation by email as I knew they would have not had enough time to provide any services at this point. At 9:20 am, I get a call from Robert, director, acknowledging the receipt of my cancellation. I called him back and ended up talking to him at 11:40 am.. He tried to tell me that they had already processed my background check and had referrals for me. At this point, I knew he was trying to get out of refunding half of my money. Finally, on Tuesday, March 9, I get a call from the company stating they will refund half of my money since I did cancel before any services were provided. I have yet to see if they follow through. Even if they refund half, do they really think paying $2847.50 for two hours spent talking to a company employee is a fair business practice?

Unfortunately Ii did not read all the complaints about this company till a few weeks ago. Now that I have spent almost $4,000 and 3 month I do not think this service is worth $500. I was under the impression that they have so many wonderful clients that I would have so many opportunities to date lovely people that the $$ would be worth the service! Who are they fooling, us the consumer. I could be in this service for a year before meeting 15 people (which is what I am paying for). Any more meeting/dates will be extra. But that could be never! That way, they get your money for the year and you get 14 dates whether they meet your criteria or not. Can you tell me any options to get out of this contract? I did put this on a credit card so I could dispute it if it did not work out well.

I have been affiliated with this company for only 2 weeks and decided too late that I should Google them to see what others have had to say. Everything I am reading scares me. They supposedly have made 3 connections for me, but none have made any contact with me, so I emailed and requested that they re-confirm these men' s interest and ask them to contact me, but I have heard nothing back. Now, I am suspecting that I won't hear from the men or from the Right One.

Since it is still early on, I am going to abide by my contract clause that states I am not allowed to disclose how much I paid, but if there is a class action law suit or a way to get out of this contract I will be looking for it. Now, I guess I need to go through my contract with a fine tooth comb to see if there is any way to get out for them breaking the contract. I was already on the verge of bankruptcy and when I was invited for the interview, I told myself I would not be pulled in for anything that cost more than $500. Boy, did I get pulled in for a lot more than that.

I was assured that the caliber of men I would be introduced to would be well worth the money and he fed my ego that I was attractive enough that I wouldn't even need all of the referrals I purchased. I am overweight and he gave me hope that there were high caliber men who would overlook that and want to know the real me. What a farce that is probably turning out to be.

At first, they were exuberant about my participation. I simply wanted to think about it, but they refused to allow me that. It turns out that I did in fact check them out on the internet the next day, and found many complaints, similar to mine, and I conclude that this organization is totally corrupt, and takes advantage of people's desire to meet their soul-mate, and The Right One is sordid and unscrupulous. They should be shut down. Luckily, there were no economic damages, other than wasting my time, but the manipulation and lies did cause emotional distress, and I don't think an organization such as this should be allowed to survive.

I joined this dating service in October '09. I was told by **, the top sales associate at the facility, that she had "the perfect person" in mind for me. So I gave her $2,000 to join.

The first referral was so far from the profile that I gave her during our 1 hour interview that it was ridiculous. I let her know right away. I said, "Was this the perfect person you had in mind for me?" She said, "Oh, no! He was currently unavailable." So I told her not to waist my time. I believed in her when I gave $2,000 and the person I met was so far from what I had specified! She said to give her another chance.

When I did, I found that she had set me up with a new member who had just joined. I asked her again, "Why can't you wait and set me up with the one you had in mind. I'm uncomfortable seeing you are referring me to someone who just joined, as if no thought is going into this and that you are just trying to get me the 6 dates that I sighed up for." She responded (and I still have the email) that it's not an exact science and that I should be patient! Patient with the fact that I meet more qualified people on my own? So why did I need to pay her to do less of a job then I can do for myself?!

She emailed that she took offense to my comment and I said I'm being honest. I said, "If you're a businesswoman, then you should not take my honesty personally. After all, I spent $2000." I never heard back from them because I requested a refund.

So after several weeks, I asked about my refund and she replied that I could not get one. Either I continue to work with her or forfeit the money! I said I can't work with a company that I don't have faith in. She never replied! So now I don't know how to proceed. Can you help me?

This is important info for all singles. If you are ever contacted by a company called "The Right One" claiming that they will help you find a quality relationship, please hang up and save yourself from this scam. They violated their contract and have stolen almost $6000. I have to get legal help to hopefully recover some of my money. Hopefully if enough people are informed, they will not be able to cheat any more consumers and finally be put out of business for good. You can do your own research on the internet and the Utah Better Business Bureau if you don't want to take my word for it. My goal is to save others from falling victim to these criminals. Unless the Utah BBB can help me, or I pay to file in small claims court, they will keep my money even though I cancelled my membership without ever even using their services.

Do not join The Right One! It is the biggest scam going. The contracts are legal and tough to beat in court but can be done. I have! I can't post my name as I had to sign a clause. Don't get sucked in like I did! Good luck.

This is the biggest scam I have ever had the bad fortune to join. They put up signs all over the area, using aliases such as Flower Mound Singles. When I signed up. I was promised a ton of matches, as a 50 plus SWM, in good physical shape. Though I got several phone calls, there was never a follow up email, as I had been promised. I finally just gave up on them. Then, several months later, I started receiving phone calls again, about the exciting profile I had posted on their website. Since I had received no service, I asked for a manager to call me about a refund. I have since not received a single call! I gave them over $1,500.00 for a promised service. No service was ever delivered.

I walked into the office. They interviewed me and asked me for money in order to introduce me to guys. I signed the contract. I heard from them only once. Never again. Don't let them fool you. It is a scam. I tried to get my money back with no luck.

Just wanted to add to the comments about the dating service known as The Right One.

Now this service claims to own all the other dating sites for one. This could be so, but some how I got the feeling something was up with this service.

Things that should concern you:

#1 - You never get to see a picture of the person until after agreeing to be matched. They assure you they have good taste and won't match you with someone that is not "your type" which you go over in the initial interview.

#2 - After a certain amount of time, matches are matched to you without your confirmation b/c they feel confident that they now know your heart and mind.

#3 - Money will never be an issue. I didn't pay nearly the asking price, they just want your money.

1st Date: Now I'm a good looking guy, but I know a woman who is outside my level. First date she was unbelievably, beautiful woman who was actually not looking for a relationship and made some excuse for why, even though we hit it off we could never be an item. She almost read like she was a plant. She even went on to warn me about continuing service with The Right One.

#2 - Second match, sounded great with the details and she was so far outside my criteria for matching. By about 50 lbs to start with. She and I have not yet met and I am seriously considering throwing that one back and canceling the service.

If anyone has tried any form of Class Action or law suits against The Right One I'd be interested in hearing more about it.

I paid over 1000k for a very poor service that was never really delivered. I signed a bogus contract that i should of had my family lawyer review before signing and i was promised that they have hundreds of women excatly what i was looking for. Well the matches they sent me suck the first one work three jobs and had no time to date so i'm not sure what she was doing with the program. The second i went out with was racist and did want to date anyone with a darker complexion than her as she told me that i was the darkest guy she has ever been out with. The third match they sent me was nothing i had an interest in as sen what not my type at all and the fourth match was the complete opposite of eveything i could ever want in a partner and this one really ****** me off as the girl was 5'10 and well over three hundred pounds and would never shut up about how pretty she looked. So when i went to met her i thought i was gonna luck out and when she answered the door i almost ran back to my car and drove off but i didn't becasue she was nice but she was just not was i am use to dating. I called the right one and they kept saying they were gonna call me back and no one ever calls until i call them and speak to someone. I really hate this program and i hope they all get sued in a mass civil action suit.

After reading all of these statements I've had to chime in. I too am I a former employee and Abby (I think) is absolutely correct. Membership fees run from 1K all the way up to 15K.

What hasn't been mentioned is that while you hand over your life to the salesperson they pass off your information to another dubious employee who then calls your credit cards to see what your available balance is. What you pay for the service is based on your available balance.

There are also not 10's of thousands of individuals in any location. At the location I worked there were roughly 400 members total. All of the age groups are grossly disproportionate and every single member had to be matched at least once every other month regardless of compatibility.

The management did not care about members and what they wanted. The salespeople will tell you anything to get you to sign because they are the ones who make a tidy little commission off of you signing on the bottom line. They don't care about you, they care about their check. At my location the only people who made money were the salespeople and the telemarketing staff. They were the ones who were paid based on who showed up and who signed.

Once members were signed off they were passed along to the matchmakers. We were the ones who were left to deal with the false promises made by the salespeople and were often bore the brunt of verbal abuse even though we weren't the ones who signed anyone up.

I stayed at the company because I wanted to help the members actually find love and feel some hope but one good person in a company full of scumbags really has a hard time making any changes.

Also, the $400 for the background check is a joke. They cost roughly $30 and were the most basic, minimal check you've ever seen. Even people who failed background checks (sexual predators, drug felons, etc) were allowed to join as long as they wrote a letter to management promising to never do it again (hand to God.)

All in all, please don't waste your time. You are a wonderful, vibrant, interesting person who could meet someone wonderful online or by doing a new hobby or volunteering. Please do not give your money to these people.

after the death of my wife of 42 years, I filled out an online questionare. I was contacted by the rightone to come in for an interview.I met with shyla,who garunteed that that they had many ladies my age who were athletic ,loved the outdoors and pets. the first referral i recieve turned out to be in the airport waiting a flight to bankok. i am constantly receiving referrals that are not even close to what i requested.

On Feb. 18, 2008 I signed with this dating service. I was told no problems with a match. I had one date and which was not a good match. Have not had a call for over 6 months regarding any type of date. However, did get a call regarding having my picture taken for their website. Did have my picture taken and the dating service wanted another $100.00 from me for viewing potential dates, I declined. I did mention at the time that I had not been called regarding a match, the woman that took my picture said, she would take care of it. As of today I have not heard from this dating service.

I went to this dating service and had a two hour interview. During that inverview I gave Jen my criteria for the type of gentleman I was looking for. Someone who likes to hunt, fish likes the outdoors between the ages of 45-55. Needless to say the two guys they had contact me did not fit ANY (not one) of my requests. I attempted to cancel my membership within a week of signing my contract and was told I could not do that. During my interview I was told by Jenn that "there are lots of guys out there looking for someone like me who likes to hunt and camp, ther will be no problem with me finding a match". That is not the case and they are in breech of contract and they still will not let me get out of it.

After they set me up with the first guy I called and complained and was told "well there is no one that is going to meet every aspect of your criteria...he's really good looking though". I told her "looks are not everything". The second referal was just as bad. Nice guy and we had a great comversation but nothing in common. He's actually a "city boy" and does not like the outdoors!! During our conversation he expressed his displeasure with this dating service also. I was his first referral and he said he felt like he was pressured in to a membership. I refuse to pay on my contract and fault them in a breech of contract. I paid $1,200.00 for this membership and not only am I NOT getting what I paid for therefore am demanding a refund but I attempted to get a refund within a week of signing and was told "NO".

They contacted me after I had signed up for information of a dating service. I had no idea what was involved or what I was getting myself into. They contacted me on the 28th of August, and they wanted me to come up to their office to do a personality test and when they found out that I did not have a checking account or a credit card, they said that I couldn't qualify - so I just did not go up there.

They contacted me again, about a week later, and asked me why I didn't come up. Then I reminded them that I did not qualify, and that I did not have a checking account or credit card. Then they said that that would be no problem. So I went up, took tests that used 4 hrs of my time, and then they signed me up for $2,500 fee. They told me that I couldn't disclose the amount or they would terminate my membership.

For my first date, they gave me the name of a person who lived up in Ogden. We met. After the first date, I told her that I would like to take her out again. She agreed. But when I called her she never answered me. Then for the second attempt, they gave me another name but when I called her, she never answered my calls until I called them and told them I was discouraged with their services. Then the second called me twenty minutes after I got off the phone with the service. She couldn't decide whether she wanted to go on a date or not.

After I was not making any headway, I asked them for another number. They gave me a third name, but the number they gave me was disconnected. Goodness gracious! I asked if she had another number. So they gave me a different number for her but I got was an answering machine. When I called the service back they said that she had her phone on silence but that they could get a hold of her anytime. That seemed strange to me, why couldn't I?

By this time I was irate, so I called their service and told them that I wanted to cancel. They kept giving me the run around, telling me that I couldn't cancel. After my phone call with them, unbelievably, the third finally called me, a whole month later after I had tried to reach her. What! After this disaster, I had my sister-in-law call their office to get their district office number. When I called it, I got a hold of the manager, but not after they put me on hold for twenty minutes and hung up on me. When I talked to him, she proceeded to tell me that they wouldn't cancel my contract. She explained that they did not like to lose newer members and for that reason they would not cancel my contract.

At that point, I told her that I would not pay another dime for services that I never received. She threatened to turn my account over to collections and ruin my credit rating. I told her to go ahead. They had already gotten three hundred dollars out of me and they are not getting another dime. They took me for three hundred dollars. And it wasn't even worth that.

The whole thing was a disaster and not worth the $2,500 that they wanted me to pay. I have had more luck on my own. Besides, I can't believe that games they are playing. To them, it a numbers game, but what they are doing is far more dangerous than they think, because ultimately they are playing with people's lives and hearts.

I responded to an ad for "The Right One" in July 2008. I was told that there were lots of "quality men" in their database. When I was told that the cost would be $2995 for 6 referrals, I told the associate that I would need time to think about it and I got up to leave. After I got up to leave, she stated that they were "running a special" and that I could have 9 referrals for the same price and that this offer was only good for one more day. I signed up for the service.

After 2 months I was very dissatistifed with the service. I received 2 referrals - both of which were poor matches. I contacted the company and asked if they could limit my referrals to men who lived geographically a little closer, and who met some of the criteria that I had specified when I originally signed up. The woman I spoke with, Suzanne, was nasty and defensive. After 2 more months, I never heard anything from The Right One. I filed a complaint in Small Claims Court. The case is pending (I haven't had a hearing yet). Their sales tactic was very coercive and misleading. They clearly have very few eligible matches in their data base and they had no intention of working with me to meet my preferences. I'm out $2995.00 for exceptionally poor service.

The employee I dealt with at The Right One in 2006 showed me their Silver, Gold and Platinum packages. I told the employee I wanted the Gold package. The employee continually pushed me to sign up for the Platinum package even though I explained that the price was higher than my credit card limit at the time. The only reason I finally said "yes" to them was because I thought the credit card company would decline the charge, forcing the company to give me the less-expensive Gold package. To my surprise (and shock,) the charge went through. Since then, I've gotten poor service from the company and even poorer quality of dates. The so-called process they use of matching people based on the personality tests they give is baloney. They probably just pull names out of a hat. Save your money. This company is a rip-off.

I was deceived.

More than likely, you are reading this after your regretful experience with TRO. But if you lucky enough to be considering TRO and have not signed up yet, I would like to warn you on TRO's very high pressure tactics. If you are warned, I think you will have a better chance on making a prudent decision on your own even if you visit the TRO office.

So if you haven't gone yet, and still considering about signing up, I will let you in on some info: I a little less than $1000. So if you want to sign up, stick to your guns and say that you will only accept giving $300 for the $3K or 4K program they offer. In my opinion, the TRO's smallest program isn't worth more than $150 to $300(considering the people involved).

I was called by a very nice customer service lady and asked to meet with a rep at the new Springs office. I met with Robert. Long story short, Robert was extremely high-pressure in his sales tactics. I am in sales myself, and when I got done, I was shocked that I was emotionally duped into giving him my debit card. I am in my thirties, and my experience with TRO is the biggest rip off I have ever experienced in my lifetime.

I consider TRO a big rip off because their program isn't what they make it out to be, and it's a service that you can do on your own using the internet.

Why? Because the internet women are a lot more attractive and you can find better matches online. So if you were turned off by online dating service like I was, well my news is that online services are far better than TRO--especially considering the high cost.

Since I don't have much time, I will list some things that sum up my opinion about TRO: (1) An attractive woman would not need to pay ANYTHING to get attention from men. Most attractive women spend their time fighting off men who try to hit on them. (2) An average woman would not need to pay ANYTHING to get attention from men either. (3) A not-so-attractive woman would not need to pay ANYTHING in order get physical attention from men. (4) An unattractive woman with a decent character would probably not pay a thousand bucks (some more or less) to get a date. She would probably have enough pool of guys to hang out with. (5) There's a reason why Robert would not let me out of his office until I gave him my debit card. I repeatedly asked him to give me a week to think about it, and he pressured me and pressured me until I unwillingly gave in for some odd reason. He seemed like a nice Texan. DO NOT SIGN UP FOR ANYTHING OR BUY ANYTHING FROM SOMEONE WHO IS UNWILLING TO GIVE YOU TIME TO CONSIDER. IT MEANS THAT THE PROGRAM ISN'T WORTH THE MONEY OR IT'S A SCAM.

I don't have any more time right now, so I will end here.

The Right One is a "professional" matchmaking service. I have not been treated in any sort of a professional way. I got matched with two men on Thursday, Sept 3rd. I thought this would finally be my chance to meet someone with a higher caliber of men than I have been dating in the past few years. When that call came I was excited and very accepting, assuming that TRO knew just what I needed. Once I hung up, I realized there was a problem.

This was apparently read wrong and since I wanted one of those good matches Sheri had told me TRO was full of, I called on Friday, Sept 4th to clarify. I was told someone would get back with me that night or on Saturday, the 5th. When waiting for that call to come (and in turn, a possible date for the weekend) I also realized I had not specified that I do not want to be matched with anyone named Jeff, as a man named Jeff had abused me and I wouldn't be able to get over his unfortunate name. Sadly, Jeff was the name of one of the men I was matched with. I was anxious to get this cleared up so I could be matched.

By Tuesday, Sept 8th, I hadn't heard back from TRO. I called again asking why I hadn't heard anything on this for 4 days. I was then informed that I had to fill out a form to change my preferences and send it back in because of the misunderstanding. The form was emailed to me at 1:33 pm. At 1:43 pm I sent it back filled and signed, including the detail about not wanting anyone named Jeff. Thinking that it could have been anyone's mistake to not understand what I meant, I was giving TRO a second chance. I was excited to get some good matches.

Meanwhile, after informing TRO that Jeff was a definite "no-go," I got a call from Jeff on Thursday, Sept 10th. Not wanting to make him feel bad, I talked with him. Awkward. Why hadn't this been resolved? Why, when I said they were not the right matches on Friday, did TRO not try to correct the mistake that had been made? Nearly a week had gone by for them to resolve this and they hadn't.

Not having heard back again for several days, I sent message on Friday, Sept 11th (the 4th day after my form had been sent in). I also called on that Friday later in the evening to see who my matches were. I was told I was already in a match. Since this was news to me, I asked what happened. The receptionist told me the person who is in charge of telling me who my matches are was busy or out of the office or some other excuse. She told me she would get back to me before the end of the day on Friday. Here I was, hoping for a match, giving TRO a third chance. I heard nothing that day, Saturday, or Sunday. Her promise of getting back to me by the end of the day had become another signature TSO communication glitch.

On Monday, Sept 14th, I finally got a call saying I had one match. However. by then, my excitement for what TRO had to offer had died. In its place was great frustration. I hadn't heard back from anyone to resolve this. I had to bring my frustrations up. While waiting for TRO to contact me this time, I was talking with my aunt, another TRO member (who referred me to the service and was promised and extra match but hasn't had any contact). She told me about one of the men she had been matched with from TRO. Though she really like him, she started seeing signs that he was really married.

It made me question what kind of background check is done on any man that comes through TRO's doors. If anything, shouldn't marraige be a top priority in a background check? I also began to doubt if there really would be anyone that matches my preferences. The long delay in getting back with me on anything, especially as this was the 11th day since I made them aware of my concern, the questionable men my aunt has been matched with, and the measly attempts to "get back with me" had already destroyed hopes for another chance to right the wrongs that had been done to me.

Beyond that, my two promised matches had become one. I had waited since Wednesday, Sept 2nd (when I joined TRO) to get a good match. Here, Sept 14th, 12 days after I joined, I got one alleged "match." Sadly, my fuse was already too short. After my first complaint had been made, I gave TRO 4 solid chances to make their wrong a right (how ironic with the company name, too). This would be the 4th solid chance I'd give TRO. It's not a second chance, it's a 4th.

Today, I wait again. I was told that Sheri would call her director and get back with me. Having experienced TRO's communication, and at the rate things have been going, I'd be surprised to hear back from anyone until I have to call in 4 days' time. I would like a full refund. As background checks clearly aren't done anyhow, I'm sure the full amount can be refunded. I will be working with my credit card agency on this as well. I paid $1000 for this shoddy service. Hoping for a peaceful resolve

I was suckered into a dating service, The Right One. I was called and pulled in for an appointment. I called to cancel the appointment, because I did not feel right about it, but was talked into checking it out. (Pushy Sales). I went in for the appointment and met with Julie. Julie seemed nice enough and was led to believe this dating service was busy and there would be plenty of opportunities to meet someone - including doctors - 80% of the clientele are Christians, etc. She told me that on that day they had all women coming in, but the day prior was full of appointments for men. It sounded "too good to be true." I took a profile questionaire and was told the special discounted rate of $3,740 would only be available to me if I signed up right then and there. After 2.5 months, I have had one date and made numerous calls to Taylor, my contact at The Right One. I have been extremely-extremely-extremely disappointed and am extremely embarassed that I was "taken" by this scam. I am attempting to cancel, but of course I signed the contract and am doubtful I will be able to recoup my money. I'm not in a financial situation where I can afford to spend $3,740 and have nothing!!! I'm so embarassed and so mad! If you can assist me, I would be thrilled!!!

they promised me dates with "very" attractive women in about 2 weeks; never delivered. After allowing a partial refund; I later found out about 1500 dollars outstanding on my credit history. high pressure, dishonest, not sure if it is legal. I had no Idea they would lie and do this to me. I gave them about 500 dollars and they did nothing that they said they would. I would be happy to testify against them anytime anywhere.

The Right One has been in business since 1997 and with over 100 offices, which continue to grow, and over 18000 members, it is very evident that a company of this size is built on a solid business foundation that is managed and staffed by individuals who truly care about making customers happy, providing exactly what they say they will provide, and in our case, effectively provide matches to our clients based on criteria that they give to us. The customer always sets the standard and we do find matches that fit the criteria they give us. It is that simple.

This company does not function on the bill collector mentality. We do not hound anyone but we do make sure that we stay in communication with our members and we do make sure that they know that we are working with them to find the match they are looking for.

Additionally, we try our very best to provide each member with at least one match a month, but wont we do is give someone a match that does not fit their criteria just to make sure that we give them that one match a month. We will only provide members with matches that we feel they may have a connection with and a match that fits their expectations. Furthermore, matches are not randomly selected by a computer program. Every person in member services spends hours a week matching by hand using tangible profiles. Lastly, we are not a Match.com and we do not want to be. We do not want our members to have to use their time filtering through 1,000s of profiles, that is what are members pay The Right One to do for them and thats why we are not $34.99 a month. Additionally, we want members to join our service because they are serious and committed to finding the right one and anyone who is willing to make a financial investment towards their future is a sure sign of the seriousness they posses.

On a personal note, I find it very offensive and disrespectful to discredit an individual because they are upset with being released from the company. The Right One will only maintain a staff that is positive, hardworking, can efficiently and diligently manage their work, and truly care about helping the members find the love of their life or the companion they are missing and if an individual is let go from the company it is only because they could not provide our members with the quality service we deliver. Furthermore, Ted Law (the owner of Dallas, Colorado Springs, Denver, and Salt Lake City) is not only concerned with making a profit so he can continue to provide this service to singles, but he is more concerned with making each member happy. Personally, I cannot even count how many times he has said I would rather do it right or not do it at all. In that statement he is referring to making sure that every call is returned, every match meets the criteria of the member, and simply just making sure that we are providing above and beyond excellent service to each member regardless of membership level. Ted Law is no less than an energetic, positive, enthusiastic, ago-getter, and a Christian man who only wants to make members and employees alike happy. I have yet to witness him being anything less than motivating and positive to his employees and I can attest to the fact that any constructive criticism he gives us is always followed with two positives.

Like any business theres always the few that encounter issues or concerns with a product of service that is purchased but I assure anyone who is reading this that upon any circumstance or situation that is less than excellent, we will make it right and we will rectify all situations to ensure member satisfaction. It is that simple. Furthermore, one should not let a single statement from one disgruntle x-employee sway or skew their interest in coming into visit with us. One should use their own judgment to make opinions and draw conclusions rather than allowing a single statement steer their own opinion.

Joined The Right One dating service. In June 2009. They sent me 2 and they never called. This is a scam. I want my $3000.00 back. What can I do? I've called the repeatedly and they keep saying just email us. Their email doesn't work. There are also a bunch of other complaints about from other people across the country.

I had the unfortunate opportunity of working for The Right One in Dallas as a marketing agent. (This particular franchise is also responsible for the Colorado Springs, Denver and Salt Lake City locations) Throughout my employment at The Right One I realized that this company was a scam. They have a database of leads that are in some cases 2 years old. We would be responsible for calling people over and over again as if we were a bill collection agency. I personally think that it was borderline harrassment because when someone asked to no longer be contacted we would still have to call them. I never once contacted anyone that was a member of The Right One that enjoyed the service that they had received.

Constantly I would hear from people that they never matched them even after they had spent over 3000 dollars for a membership. Daily we would be bombarded with marketing "meetings" where the owner of the company, Ted Law, would come in and scream and yell at the managers that we were not producing enough. There were times where managers and employess alike would be nothing but a puddle of tears as they left the office due to Ted Law cursing them and telling them that they were worthless.

This company is all about the bottom dollar for the owner, he has no care in the world about finding you that special someone. The office is also responsible for mass hiring and firings. After doing the math its more economical for the company owner to hire a bunch of people make them set appointments and fire them for no other reason than not having to pay out on commissions or wages. The saddest part about this company is that you can feel that you are in ways stealing from people. I had to talk to widows that were living on a fixed income that would cry over the phone wanting to have some glimmer of hope that we could find someone to just be a friend, in the back of my mind I knew that we were just going to take what little money she had and never set her up with anyone. Overall, I would say BEWARE!

This particular franchise is not something that you want to get invloved with! Please, if you are reading this wondering whether or not to go in to find the love of your life, DO NOT GO! You will have less money and nothing to show for it. This is not a business of finding the perfect match, they could care less, they just want your credit card number. Trust me, I worked there.

Went to their office in King Of Prussia back in January. Was very down, going thru a bad breakup & really could of used a quality dating service to help me find a good match. Got a very hard sell from Janet. In fact, she said if I left the office without signing that I would not be welcome back. After about 3 hours of going back & forth, & listening to all her promises I signed the papers. Over $3,000.00 & a monthly retainer fee (which I'm still not sure what that was for).

She promised me a date within 3 weeks(before Valentine's Day). Well I didn't even hear from them until I called them mid way thru February. The first woman they gave me was on hold & they didn't realize that. So, another month had to go by before they sent me someone else (even though they say they have so may woman to select from). The 2nd woman I was sent was nothing like I asked for (won't go into details). The 3rd woman seemed like a good prospect, but she had a date on Friday night & Saturday night, so she asked me to meet her for lunch on Saturday. I was 15 minutes late & she left & wouldn't return my phone calls. I suspect the fact that she was dating other had something to do with her lack of understanding for me not being able to find the place. The 4th woman, without being mean, did not have the looks I desired (or very few men would). The 5th woman was a one date thing & didn't work out.

So, I had 4 dates over 4 months with no positive results & very little communication with The Right One. This is when it got worse. They sent me no communication in May, June, & July. They completely forgot about me. In August I finally contacted them & they never returned my call, but rather finally sent me another match. Please understand that when I signed up I told them I was use to dating younger woman. They promised me they had plenty. The match they sent yesterday is 43 with 2 kids. There's nothing wrong with 43 or kids, but that wasn't what I was promised & if I wanted someone 43 with kids I could just walk thru my neighborhood & find someone who matchs that profile.

I am very disappointed in The Right One & feel I deserve a refund. They have done nothing to help my dating status & have not held up to their part of the contract. They even forgot about me for 4 months. I do not recommend them to anyone.

I went to talk with Shyla F at The Right One with the intention of gathering information about their "services." Of course I received the hard sell and signed up - ~$3600.00. I spent over 2 hrs with her during which I asked a multitude of very specific questions. I am 54 years, I'm very active, and moderately attractive. I asked questions about women in my age group and how many men they have as clients in my age group who are willing to date women their own age. I was told The Right One caters to people in my age group. And I was assured most of the men in my age group wanted women my age.

I was also told they would communicate my matches to me by email - the person's name, age, height, and a couple of sentences about him. Within a week I received a call from a man - without any notice from The Right One. He seemed like a nice man, but there was little about him that seemed like a good match for me. I called The Right One to confirm they had sent him to me. I spoke with a new employee (with the company 1 month) named Elena. She informed me that she had matched me with this gentleman.

I had been expressly told by Shyla that she was "my match-maker" and my matches would be made personally. Elena told me this gentleman was several years younger than me, which I don't mind, but he may. She went on to tell me that women my age were hard to match because men my age want younger women. She pulled up the profile of the man who they had sent me and commented -"Oh ya I remember him - he's odd."

I asked to speak with Shyla. I called 3 times and left messages for her to call me before I was able to get her on the phone. Her tone was completely different from my initial interview. I felt like a scolded child. When I mentioned stopping my membership she informed me she couldn't help me any further - that I would need to call their headquarters in Dallas. By that time I had already read some of the online blogs and now realize there are no refunds. This is a scam! How can they continue to get away with this? Are there any class action suites? I would like to speak with an attorney if there are. These people operate just outside the law!

It started by having an interview in which I had to bring my license and baking card. Then it lasted three hours instead of one. She then went on about different packages. After the ridiculous prices that she had offered me, I stood up and said, "No thank you." She then proceeded to follow me on my way out of the door because she seemed desperate for business and started to cry. So I ended up working something out for a one-year term, which is probably one of the worst things I could have done.

After about five months, I finally got the first connection who never even called me back. The second date that I went on I made a connection but it was the wrong person. I'm six-foot and she was like Bilbo Baggins. I have two boys and this lady thought I had three girls. The whole scenario was incorrect. After that nobody called me for six months. To make a long story short, that place sucked. I would like my money back for their misservices.

So, I was bored today and called them up, and they said they had an opening this evening, and I came in. They gave me a fairly basic "singles" survey to fill out, and then Rick came in to discuss my "application". It was a bunch of small talk, and he kept saying how they were an "elite dating service" (the word expensive is all that kept running through my head). He asked me how I currently look for dates, and asked how much I normally spend, etc.

After a lot of hot air exchange, I told him that I would not sign any contracts, if that was what the company was offering. He told me it was. That was when the idea of "SCAM" was confirmed in my head. He told me that their minimum "package" contract was at least $1000. I told him that there was NO way I planned on spending that amount of money for an unsure thing, or for something that was not guaranteed. He tried to give me some spill about when I decide to be "serious" about a relationship, then I should come back. HAHAHA

I left their office feeling GREAT that I had not been scammed by them. ;o)

I had signed up in Feb. '09 with Eli. She told me numerous times that they were a very particular service and that all clientel had to be financially stable. I went through the same 'hard sell' tactics as many others have described. I phoned the 800 number within 48 hours to cancel my contract explaining that I was in a financial bind and was advised to file bankruptcy. Shea told me that my salesperson would contact me. I called the following day, as no one had contacted me and Shea said that she had referred my request to her 'supervisor' and assured me that I would be hearing from her 'shortly'.

I called every day for a week and got absolutely nowhere. No one ever called me back. I registered a complaint with the BBB. They came back and told me that my cancellation would have had to have been in writing within 72 hrs. of the sign on date. I was mislead into believing that a supervisor was working on my request. $1600.00 later

they continued to hit my card for payments.

I had also disputed charged with the credit card company and got the same story-I did not cancel in writing according to contract terms. In the 5 days straight that I called in to them, Shea did not suggest this at any time.

I then sent a registered letter stating my frustrations. The letter was signed for-no one has contacted me and it has been over 2 months! How's that for a reputable company? They have my $1600.00 for NOTHING AT ALL.

No services were ever rendered to me.

I will be in bankruptcy as of next week. I work very hard for my money and will never trust another outfit without checking 'Consumer Complaints' and 'BBB'. It was apparent from my fist call to them that they had no intentions of doing the Right Thing.

they scammed me out of $9k. My interviewer was Janet at the Cherry Hill office. Within the last couple of weeks, I had just buried my dad after watching him die a slow death from Alzheimers, had moved my mom into an assisted living facility, am watching my brother go through bladder cancer treatments and my daughtercervical cancer. I have been divorced for over 25 years and was feeling very lonely and vulnerable, so on Saturday, 7/18, I decided to look for something online. I filled out this questionnaire and read the success stories for The Right One.

On Sunday, July 19 while sitting in the kitchen, received a phone call from a woman by the name of Mary. She told me where she was from and told me that was chosen because of the profile I selected; don't pick just anyone to come in for an interview. She asked if I could come over right then and now. I told her I had just come from the cemetery, didn't have plans, but I wanted to get a shower first. She said it would take 90 minutes and I'd meet with a counselor. I reluctantly agreed. My appointment was for 4pm, I got home at 6:30 PM.

I went into their office and was greeted by Janet who took me back into a conference room. She began to ask me questions about my entire love life which lasted forever. She then showed me a piece of paper with 2 plans; one that cost $8k and one was $9k. The difference was the number of introductions you get 20 vs 26 and the latter there was no monthly fee attached; ridiculous after paying $9k. She kept saying that if I didn't go for it, I'd be stupid and I'm not really serious about having a committed relationship.

She came back and asked me which credit card I wanted to use; I said I have to think about it, she went on and on about how I have to do this and while I was sitting there, she ran a background check, so I'd have to pay immediately $400 for that. Although skeptical, I gave her the card but wasn't sure that was even actually done. She took the liberty of doing a credit card slip for the $9k which I kept. My head was spinning by that time. I was scared and didn't know what to do.

She then came back with 2 old fashioned credit card forms; one in the amount of $400 and one for over $9k. I said I did not feel comfortable putting this money on my Am ex, because Id have to pay it off in 30 days. She then started asking me about my assets; how I could cover the amounts. Then she came in with a contract. Backing up, she came in with 2 forms that were profiles and I could not see them and she blew them up so I could read them. Then the contract which I had to initial and sign. She said I was not obligated, but kept pressuring me and pressuring me. I told her I could not see it and she read through it for me.

I got home and read it with my glasses and low and behold, she did not mention that the contract said that I had agreed to pay the full amount and the bottom of the contract had my Am ex # on it. I said I did not want the service and she said I had no choice and had to come up with a credit card. She held on the phone, I was frantic, begging her to cancel the contract and she insisted I look around the house for other credit cards. I had no way of paying $10k on my Am ex. The only card I had was my mom's MC which I gave to her. I had no choice. Now I am a total wreck, cannot function at work and am on medication.

I filled out the questionnaire, once again, before all of the pressure and facts were laid out. This business is operating like this all over the country! I was literally scammed out of $9k along with many other people there and in King of Prussia office. I was pressured to the point where I had to sign to get out of there. I cannot afford this and would like to get my money back.

They have "matched" me to people with intrests not even close to my own. well sort of I wouldnt really know as in they gave me a phone number and a name and as of yet I havent been able to get a hold of anyone on those phone numbers its a sham a swindle they get you to beilive its going to be fun and they take your money and give you fake numbers to call. I cant beilive I got suckerd into this hopefully My loss can be your gain please stay away from these criminals.

i was lured into there office by a sign in the neighborhood that said 'carmelvalleysingles.com'. I thought it was a community activity club for singles. they did not give me corporate name until the interview. They told me over phone they couldn't give me details and they interviewed their members for shared interests etc. I never got to look them up before signing contract. They gave me a heavy sales pitch that this was a one time only price. That they had a perfect match for me, they described a new member that fit exactly what I was looking for. How worth it was to spend the money to meet a wealthy serious man looking for marriage.

They took $3,000.00 from me and took weeks to give me a date that was totally inappropriate. I have only had a few matches and all were losers with no jobs etc. There was no man as promised in their membership. Everyone I spoke with was very unhappy with this service. They are a scam preying on the vulnerability and desperation of single people looking to meet a quality person.

This company is a scam and I advise potential customers or employees to avoid this company. This company used to be called Together and then the company filed bankruptcy and reopened with a new name, The Right One. This company claims to be interested in its members, but the owner could care less. They are mainly concerned with how much you can pay and how much they can get out of you once you sign up. The owners promise full benefits to its employees and high commissions. Once you are employed, you are forced to work 12 hours a day without breaks and work on your days off without any overtime pay. The payroll is never right and you get the runaround from the owners on correcting their mistakes. To become a member, you will go through high pressure sales and hours of interviewing time.

Once you become a member, you are hardly called with quality matches and when you are called, the representative will try to find reasons to make you pay more. This company will do or say anything to get you to sign up, but will give you the runaround on a refund if they cannot fulfill the contract. The owner of this company has gone out of business before and will be a matter of time before they will go out of business again since they can't seem to service their members. The prices for this membership begins at $3,695 and ranges up to $14,995.00. If this company calls you to sign up, I warn you not to get involved and if you are a member and are unhappy with the service, you can file a complaint with the BBB or the attorney general. If you do research, you will find several other complaints filed online and with the BBB.

I joined this dating site and paid a huge fee. To this point, they have tried to match me up with (1) a sex offender who has charges pending; (2) a man who bragged about wanting to shoot a previous girlfriend's boyfriend; (3) a man, who upon the very first meeting, tried to molest me chasing me clear around his front room. I could go on and on and have had nothing but negative experiences. This company could not be following the guidelines they state. This company uses false advertising and is defrauding their clients. I have suffered a huge financial loss and been scared to death while meeting some of the clients they referred me to. They are now hard to reach with huge reductions in availability.

This was a dating service I only looked into. I never signed anything and told them it was much too expensive for me. This was over 3 years ago. They keep calling me! I don't want to join and I don't want any "follow-up" phone calls. This has become extremely frustrating.

The Right One is located at 15443 Knoll Trail Drive #130, Dallas TX, 15248. Specifically, I purchased services from the above business in Sale Lake City to interview, evaluate, process, and market on my behalf and provide referrals for dating and possible relationships. I paid a substantial amount of money for 25 referrals. These referrals would be names of persons who are most nearly compatible to me as indicated in the data that I provided the The Right One.

The paperwork I was given assured me that I would be matched at least once a month with a possibility of 2 referrals a month. All referrals have to be approved by me to count towards my membership agreement. Since I joined in November of 2007, I have been given five (5) names with a brief description, which appeared to be suitable. After very short meetings, none of these five (5) were compatible and I don't understand how the match could have been made by valid criteria that I provided. It has been one (1) year and eight (8) months since I have joined. I have provided the required feedback to help them in providing matches.

I have complied with their request to contact their office if I was unhappy with my membership. Hence, I am very unhappy with the lack of service that I have received from The Right One and their unkept promises of providing matches according to the agreements that were made between us. Please advise of any legal remedies that I may pursue to resolve and receive consideration for this scam of a business. I have found on Consumer Affairs that there are hundreds of people who have been scammed out of money from The Right One. Please advise.

If you are a member of The Right One Colorado office, please contact Stacy to resolve any of your complaints. We value our members and take any and all complaints very seriously. We can't contact you from this board because it only gives us a first name. Please call so that we may help.

On June 29, 2009, I filled out a complaint on this website. In fairness, I need to supplement that complaint. Since that time, the owner of the company personally contacted me and more than satisfied my concerns. In fact, he insisted upon going beyond what I was even asking for. In hindsight, I believe my dispute revolved around a personality conflict with a single employee and I am confident that my concerns will be addressed with that individual. Ultimately, after speaking to the owner, I would recommend this service without reservation.

I was skeptical of The Right One service so I insisted on a money-back guarantee. I was verbally told that I could receive a full refund at any time if I was not satisfied. The written agreement provides that even after I met all seven people that were included in my contract, I could still get a full refund. It does not say I am required to meet all seven people before getting a refund. After the initial introduction, I knew that this was not the service for me; therefore, I requested a full refund and I was told I had to wait until all introductions had been made. I might have been okay with this except the service waits months to provide introductions, in an apparent attempt to delay, years before giving a refund. I also felt that it was not fair to the women I was meeting, who were being charged a substantial amount of money for the introduction, where I was convinced by the company's conduct that I was not interested (and it would save the company time and resources to avoid making the introductions only to have me request a refund later). I am guessing that the company adopts this strategy of delay because a lot of people give up and the company ends up keeping the money. I am an attorney. I just filed a small claims action for my own contract.

It is alarming that a business dealing in "heartstrings" would be so cold to its clients when they do not get referrals as promised, and have no financial ramifications. Additionally, what they do not tell you when you are in the meeting is that the paper you sign is a legal document and after three days, you are bound legally. It is not easy to withdraw once you have signed -- you have to go, have it postmarked by midnight of the third day.

Why does no one tell you that? It seems extremely sneaky...and sneaky means not good. I was a hair away from joining, but the website seems very old and outdated, and perfectmatch.com seems just as good; albeit much less expensive and frustrating. I think that when folks plop down $1000, especially in today's economy, they want some sort of guarantee. And the Right One offers none.

I previously posted a complaint on this site about this company nearly a year ago. Nothing has improved since then. Nearly a year later, I see all these same-story complaints posted here. What is being done about this scam outfit? I haven't received a referral in months and the referrals I received before that were not remotely compatible. I already filed a complaint with the BBB a year ago, and I am going to reopen my case with the BBB. I very much would like to be contacted by an attorney to pursue this matter.

I am a secretary earning enough money to live paycheck to paycheck, struggling to make the monthly payments to my credit card to pay off the $5,000 that was stolen from me when I was emotionally vulnerable and in need of the hope they "promised".

I joined this dating service to the tune of $3500.00 approximately 2 years ago. They did not live up to their end of the contract and give no refunds! I asked to not be contacted again after the last person they set me up with was "overweight, on oxygen, wore sweats, flip flops, and was in much need of a bath." Does this sound like someone you would want to date? I don't think so! I explained this to them, but they weren't the least sympathetic.

Recently, they have contacted me again, telling me that they have changed their services and would like for me to stop by the office. The person who signed me up left the company about 2 weeks after I was signed up--probably with my money! I haven't tried to do anything about the money, because I figured I have learned my lesson "big time." I just wanted to report their service. Thank you.

I lost approximately $3500.00. I was set up with about 9 men before I opted out. Also, I don't have any of the paperwork to prove I paid, etc. I'm sure they have this on file, but with a lawsuit my file will probably disappear.

I was ready to find another alternative to dating by trying a dating service. I tried the online services and felt disappointed in men who where looking for sex or extra-marital affairs. I was signed up for The Right One when looking for Christian dating. I was misled about my profile and what I was looking for in my ideal partner. I was misled in a contractual agreement with financialing my 12 dates who turned out to be regrets from hell. I threw a $1,000 plus interest of money down the toilet. It turned out to be worse than online dating due to the money laundering that goes on with this organization.

I was presented with an arrangement of the elite club membership to cost me $4,000+ that made my jaw drop open. I was ready to walk out when I was told that The Right One needed more women and that not to tell anyone about the reduced price that they were offering me. What they did not tell me was that I was being taken for the reject pile of men who had the same limitations.

It is a scam, and I plan on filing a business fraud scam for investigation. Please, don't let your browsing online misled you into going to any office to talk to anyone. It's a huge scam and disappointment. All the men they set me up with were not Christians and were not anything my profile outlined.

I paid $4000 back in March of 2006 for this dating service. After a year and a half of being given referrals that were not a match, I received a number of letters telling me that they had no one currently. I wrote to them last year and tried to end my relationship with them and get some of my money back. They proceeded to tell me that I had signed their contract. My point to them is that they did not stick to their contract and since they didn't have anyone to refer, then they should be agreeable to end my contract with a partial refund. A win-win situation. In January of 2008, I wrote a letter to them to try and end my relationship with them as I had not heard a word (even having paid for a personal assistant - VIP treatment).

I have been receiving phone calls from a person who was referred to me and I believe that since I was told that the contract was for three years, that mine has expired as I began in March of 2006. I was supposed to have 20 referrals over that three year period. I've had around thirteen or fourteen (and none of them were matches). I've learned my lesson! These people should be put out of business as they don't think their contracts are binding on them. I would like to receive a partial refund of $1000 or more dating back to my letter to them in January of 2008. Since that letter, I received one letter saying they had no one fitting the criteria for a referral and one referral.

I had filled out an online dating form for mature adults. I thought nothing more about it until I received a call (2 days later) from TRO from a woman who wanted me to go to their office the next day. I was told to bring driver's license, social security card (for background check) and my bank card.

I initially said yes and then I went to do research on the company and right away I saw page after page from previous members recounting thousands of dollars in losses, money being taken out of accounts, rude, high pressure methods, broken promises and some real horror stories. All of the stories were similar and believable. I was not taken advantage of , I cancelled my appointmnet.

When I called to cancel, Ashley then tried to put her boss on the phone and told me, "You're a grown woman, make up your own mind." I said, "I am and I'm canceling my appointment. Goodbye." From the accounts I read I should be seeing lots of spam in my email and expect to be called repeatedly. I just thank you and the people who contacted you with their stories. TRO does sound like it should be shut down.

I posted a negative complaint about The Right One before giving it a chance and it is only fair to rebuke what was written. Soon after communicating my concerns to Jacqui at The Right One, we talked more about what I am looking for. Since then, I was matched with two wonderful men. What she says is true: You must give feedback. And they do listen, and tweak. So I've met a gentleman (third referral) who has me pleasantly surprised. He's my age (40), sweet and cute, and makes me laugh. I certainly would not have met him in a bar as we are both over the bar scene. He likes my dog, too. I'm excited to see where it goes! I say give it a try. Go for it. Go see Jacqui and see what they have for you. Give them a chance. Let them do their thing and match-make for you. It definitely works.

I wished I would have read about TRO before I went in to their office and wasted so much time there. I ended up buying into their "high pressure" sales. Not only is everything that others have posted before me, but they are predators! I was uneasy about the service so I did some research the next morning and saw all of this. I cancelled my contract before the "72 hour" cancellation period. Luckily, I followed their exact instructions to have the letter in writing via mail date stamped and kept a copy or I would have been "screwed". They took over 2 months to refund the credit back to my credit card! Don't do it!

All I can say is that everything everyone else has noted about this service and lack of is my story as well. The only thing I can add is that I am very appalled that they are taking money and hurting the people coming to them who really aren't ready to be dating yet, anyway. In order to best serve these types of potential customers and allow those of us who are healed and truly ready to date after being on our own for years, they should have better requirements and higher standards involved in this regard. The general rule of thumb is that a person who has just gone through separation and divorce should be on their own about 1 year for every 3-4 years they were together. That's the general rule of thumb for the amount of time for them to get through their grieving and healing process.

The Right One nor any individual should ever think another relationship is going to fix them. They need to be healing and only way for this to happen is for them to be with really good friends and family for this amount of time. How do I know? Because I've gone through this process after my separation and divorce from 1999-2001. With the help of good friends, family, group counseling I found by going to Divorce Care and other relationship building classes I've been attending bi-monthly for several years, this has lead to me to be a much healthier and happy lady who is hoping to meet the right one someday but this service is not the right venue I've experienced and very upset with.

When I have been matched with someone through this service very, very intermittently in the last 3+ years, these gentlemen were clearly new, lost and unhealed from their very recent breakups or divorces. I especially could not believe that they matched me with a man one time who had just gotten his divorce finalized the weekend prior and was still very broken and hurting! This is not right at all! I'm tired of being the first date to these types of gentlemen and I have no intention of fixing them or making them feel better. This has happened several times to me. These men are responsible for their lives by seeking proper counsel or at least by being with same sex friends and family for a longer period of time before dating. And I have had enough of mothering men through the years. I don't mean to sound mean spirited here at all. I am a very loving and giving person but there are boundaries and limits that they need to understand for their own health and growth and for them to truly be ready for a healthy relationship.

They need to understand starting a new relationship is not going to fix them. It actually can cause more damage to them. Therefore, even though the Right One may be losing a potential customer at the time, they could be a much higher rated company by referring these folks to proper counseling and have them come back when they are healed, healthy, happy and truly ready to date. Not only would this benefit the customer but it could benefit the company by having higher standards and requirements which should be audited and made available to the consumer, as they had stated to me but I have also found to be false advertisement. I am telling as many people as I can that this dating service company is bad and for them to not waste their time, money and emotional well being on. It is not worth it at all until The Right One can truly show they do practice what they preach.

The Right One will misrepresent the existing client base when trying to sell a membership.

I was foolish enough to purchase a VIP membership. And, like many others was taken. Same thing...they will try to match you with people you don't want to meet and not return phone calls. As a result, I filed with the BBB and will file with small claims court this weekend. I also left a message for Mike Turko - hoping he will bring negative press via TV in San Diego. The Right One and similar services should be required to provide third party audited membership numbers to clients.

Do not join this service. They will tell you not everyone will be happy...but I'm telling you...they misprepresent what they try to sell upfront.

I joined the right one three weeks ago, because the girl I met in New York city named Jacqui was lovely. She was so passionate about the service, and she all but gauranteed me that I would meet someone. she affirmed that I am just like the other New Yorkers who are tired of the bar scene, yet attractive and professional etc... She also all but assured me that an attractive girl like myself would have tons of men in the pool from which the matchmaker would choose. So I joined but they let me postdate a check to the end of the month, which was also very nice. I was psyched. Another thing I loved about what Jacquie said is: I will be listened to, and can give my feedback so they can "tweek" what I like.

The problem came when I spoke to the matchmaker, a very unsophisticated woman: Diane, who (unline Jacqui said) resides in Massachusets. She hooked me up with a guy named Mike...who was supposedly "gorgeous with dimples" and "a body to die for" and... "in finance". I got all dolled up and met MIke and when I saw him I was kind of upset: Mike was overweight, had wet hair, no dimples, and certainlyy NOT GORGEOUS. AND...he was dressed like a slob. Lastly, he is not in finance, he works for a financially based company, doing computers and project management. It's ok though, I had a nice time.

When I called Diane to give her feedback, I was surprised that I was rushed off the phone. I called her again, and said that I'd like to meet more people but was concerned whenshe told me that she "didn't have anyone at the moment" except a guy who was... well how can I say this... 10 years older than I was looking for.

My gut feeling is that all of the sales pitch, was just that: a sales pitch. If there was only one guy to set me up with, where is the "pool of men" to choose from? I think also that there are WAY many more women than men who join, so probably the men have an advantage here.

I was ready to take a leap of faith but the one thing that really bothers me is this: It has been two weeks since my conversation with the Matchmaker, and noone has called me to update me, ask me anything, see if I"m happy, set the right expectations. So I have cancelled my check, and would urge all of you single gals in New York City: caveat emptor. (let the buyer beware).

I filled out a very simple online form in December of 2008. I was contacted by phone within 30 minutes of submitting the form. I reluctantly made an appointment to go to Denver on a Sunday afternoon when I had a reason to be halfway there...it is 100 miles from my home, one way. They had nothing closer.

When the job I was doing took longer than expected, I just figured I would make another appointment. I was called within 15 minutes of missing the appointment and the man on the other line wondered why I couldn't make it...he had someone coming in just for me. It was a Sunday. I nicely explained that I needed to get back home to my teenage daughter and that from this point I still had almost two hours of driving into the Colorado mountains yet to do, and that I just couldn't spare the time that day as it was already dark. I also request that we put off the official meeting until after the holidays as it was too hectic to deal with at that time. The man was very rude and hung up on me.

When I got home, I researched the company "The Right One" and found this website LOADED with complaints as recent as the day prior. I was amazed! I never got to the pay-up part and I'm glad I didn't...$3000 for a dating service??? When the next call came (January '09), I politely asked that they take me off their phone list as I had changed my mind by reading all of the complaints. They tried to defend themselves, and I ended up having to hang up on them.

They have called me at least twice a month since then. Each time I have been more firm with them and have threatened harassment charges. I finally received a call from "Jason" in Denver assuring me that I had been removed from thier database and that I would not be bothered again.

I just received ANOTHER call (today is May 28, '09)claiming to be from my community...not possible as the area code didn't even match. This is out and out harassment and I want it stopped!!!

In January of 2009 I responded to a sign in my hometown directing me to a web site which I thought was sponsored by my hometown. When I contacted the web site it prompted me to give my contact information, within two days someone from The Right One contacted me and set up an appointment. I was told to bring two forms of id and a valid credit card.When I got there I spoke with a Kelly who really sold the company and informed me that she met her husband through the company. She assured me that I would meet someone of quality or at least have 12 quality dates. I answered the questionnaire and completed the interview process.

A price of $5000.00 for 12 referrals was presented to me but I refused to pay that amount. She called in her boss Adam who negotiated a price of $2895.00 for 12 referrals and a marriage clause which stated I would owe an additional $1100.00 if a referral resulted in marriage also there was a required monthly membership fee of $24.95. The $2895.00 along with the monthly fee was billed to my credit card. This tranaction took place on a Friday, I called Monday to cancel the contract, I was told that I would be responsible for the background check which according to him was $1800.00 so I decided to continue the contract without consulting a lawyer. I received the first referral in March and he received mine. I contacted him and spoke with him all of 30 seconds with the promise that he would contact me the next day at a better time. He never called.

I informed the company of what happened and I was told that unfortunately that counted as a referral.I didn't think that was fair because there wasn't any face to face contact. None the less I took it all in stride hoping that next month's referral would be different, it wasn't I contacted him and left a message and he never called.I felt like I was scammed so I canceled the contract. I also contacted my credit card and unauthorized the $24.95 monthly fee.

I signed a contract for ten mathces and so far I am working on match seven. One of the seven so far is someone who is ok, I am reaching on that one, but the rest have been a nightmare. Five of the six are women who could never find a man simply because they are involved with themselves a little too much. One of them is a person looking for a man to marry because she is not a US citizen. The Right One says they do background checks on all of their members, my question is would be a US Citizen or not a US Citizen could be a criteria for a background check? I would like to register a complaint for misreprensation of a agreed upon service. This is a complete bait and switch.

These people started calling me out of the blue. They called from a restricted number on more than 1 occasion and couldn't or wouldn't tell me which website they got my information from. They got hostile when I told them I wasn't interested in proceeding and conveniently left that information out of the "notes" in my file. They have called 4 times now and the next time they call, I'll be threatening them with reporting to the BBB.

In December Right One was notified that my husbands injuries had multiplied and he would return back to Massachusetts to live with his family.

I sent Right One the letter, which I received from Maryland Court indicating the divorce did was dismissed. I have received not utilized any services from Right One. I have spoken to A.M. Alessi and other individuals at Right One monthly for a credit and to stop proactive monthly billing of my American Express. A.M. Alessi informed me that she speaks with the Right One financial department and a full refund will be returned to me. To date to refund has been received.

My home had to be sold, as Bruce no longer receives an income. I sold the home with over a $200,000 loss. Reserve soldiers even the house who were injured lose their military income and he is not eligible for retirement money until age 60. Disability pay although granted in 2008 can take 2-3 years to receive. Bruce can no longer work at the job he worked prior to being activated to IRAQ.

I have also spoken with Jerry from American Express, operator number 44253, and American Express has placed a dispute on the inquiry. Anything you can do to obtain a refund for me is most appreciated. I am currently out $1687.76 and the amount is increasing monthly.

For every one bad experience, there are a 100 good ones! Just keep that in mind. No company out there is perfect and people need to remember that and give this company a fair chance. If you are not satisfied, then do something about it.

If they fire an agent they will pay them minimum wage for the hours worked (I am not sure if this is even legal- One is promised a guarantee of $400 a week or 10 an hour; however, if they fire you they decide that the hours one worked thinking they would get $10 per hour is switched to $6.65 per hour (they were not happy with your performance, so why should they pay you the guarantee- Brian said this). This place is a sweat shop and I have never seen a company so greedy! They are making millions of dollars a year and to not supply the staff with the correct pay is monstrous. Is this even legal?

They do not call members back- Members are irate when you call to pitch them our service because they are currently members who are not getting introductions (which could lead to a date). The lowest plans are $3795, 5795, 9795 & 14795 (yes 15K to introduce).

Much like several of the other complaints and experiences from other consumers of this service, I was suckered in by very very heavy sales pitch. The adviser was absolutely ruthless, even after I declined 3 times. After making a call to the business owner and striking up a deal for half price and some added benefits, I gave in and paid $1697.50 for 10 referrals, not including the cost of a background check. I met 2 referrals in person and neither of them were anything close to the criteria I had requested.

The referrals that they were sending me to choose from did not meet criteria either. This was after calling them to let them know that the referrals were not meeting my expectations. I gave up and had better luck with normal dating. One of the benefits that finally sold me on the membership was the re-sell option. I was assured that these memberships were in high demand and easily sold on ebay or other classifieds.

After months of listing the membership on ebay, craigslist, the local paper, and other circulations, even for a greatly reduced price, I did not have one single person interested in buying it. This service has proved to be a complete scam and I'd be happy if I even got half of the money I spent on it back. Loss of over $1000

This is an addition to the previous complaint. My request to reverse chartges was denied and I was told that I would be given a $1000.00 refund. Before I was given a $500.00 refund, I had to sign a statement that I would not give them any bad press. I refused to sign the statement. Before you sign a contract with this company. BE CAREFUL!! BE VERRY CAREFUL!

Seriously misrepresented the service they provide. High pressure sales tactics to sign-up and then even higher pressure to upgrade your service level. They gave me a pitch about how highly matchable I am and that they have hundreds of potential matches for me. Some of the referrals they called to give me did not meet any of the criteria I had given them. Referrals I approved never returned my phone calls, which makes me think that they were phony. From what I've read on the internet, this service has a bad reputation across the country. I think a class-action lawsuit may be in order. Come on attorneys, do we have a case, or are we just screwed?

Basically I just [gave] away over $4200 to go on one date. One down, 32 more dates to go, and since the service isn't giving me any referrals, I doubt I'll get another date. So much for their money back guarantee, if you don't find someone long term by the time you get to the last introduction, you get your money back. I wonder if anyone has ever gotten close to getting all of their introductions.

I joined in 2006 and have never receieved a single referral but they deduct my payment like clock-work. I paid over $2000.00 dollars. I am a successful government employee who doesn't have time for the bar scene and would like to meet a special someone, not that difficult...

I should be saving my $75.00 for my retirement. I did better at dating on my own.

The Right One, a dating service, is not doing the business as they said. I signed up for their service on Feb 10, 2007, at $3795 for 10 referrals. It was a lengthy meeting persuading me to sign the contract and pay the money at the same day. I was not able to leave. In the meeting, Jenna told me that these referrals were matching with me based on the pages of questions I filled (3 hours work on the questionnaire). They should be most compatible to me from their large data base?

In the past 2 years, I have received only 3 referrals, I was able to meet two of them, one time with each. But they were not close to my criteria at all. One seemed to be busy with all other matches The Right One scheduled for him. No referrals in whole year of 2008.

I have called and sent in emails. The last phone I made was in early Sept 2008, talked to Alison. She told me that The Right One was under new management and she would start me from 0 referral. However, I heard nothing from them. I am very disappointed for their services. It is definitely not what they promised. They make contracts with clients under a false impression. They demanded thousands of dollars from me and are negligent in providing the service I paid for. I want to know how to get my money back and how to prevent more people being scammed.

I filed a complaint to BBB on Nov. 13, 2008.

I joined The Right one in december last year and have no complaints at all. In fact, I had a blast at my initial interview with Sherri and everyone there seems to genuinely care. I have had three great dates and one not so great but I was explained about the feedback system, it can only get better if we tell them everything and return the feedback on time.

On the one referral I was sent, the guy never returned my calls so I phoned Mary and she did some research. She called back later that day and said she spoke with his sister, he was actually in the hospital. That explained alot! All and all, I am happy so far and have met some great people!

I ran across this list of complaints while looking for The Right One's toll-free number. Guess why? Once again, the great guy they referred to me is a flake and a half. I joined in 2007, have had about 10 referrals and only met 2 of them in person. The two I met were nice guys but were not at all in line with my criteria. The others were just strange. Two made plans with me then didn't show up. One of those (supposedly a successful engineer) didn't have voice mail (!) at home or have a cell phone. A couple of them sounded so drunk I could barely understand them. At any rate, the 5,000 active men we have in the Austin area - at least 1,000 in your age range seem to have disappeared! BUYER BEWARE!

On 3/1/09 I filled out the on-line questionaire and went in for an interview on 3/2, paid them a $1995 deposit for membership. Dave, the interviewer, called me on 3/6 saying I could call the number he just called me from "anytime". On MOnday 3/9, I called to get an update of the status of my membership, and was greeted by a lady identifying herself as with The Right One, but said I could NOT call that number for any reason, and gave me a 1:800 number to call. She seemd hostile for some reason. I then called the 1-800 number and got yet another hostile woman who said she had no record of my membership, and that "the process" would take at least 4 weeks at which time "someone" would get back to me! I then found this website and read all the major complaints of misreprenstation of service and the money those poor people were bilked for. I immediately called American Express and stopped payment on the deduction, and sent The Right One local office a certified letter of cancellation.

Like the others who've already written here, I too was scammed into signing up for the Right One services. They sent me no one who matched my profile at all. I did not want to sign up when I heard the few number of referrals they were obligated to send me for the high cost, but was assured by the rep that those numbers were not accurate and they'd send me many more than that. They claim now that they did send me more, but I did not recieve the extras in the mail they claim they sent. They also said they don't have any feedback forms in my folder even though I sent some back. That's how they claim they didn't know I was disastified. Just ignore the fact that we filled out those extensive forms about what we were looking for.

I was looking for men who had graduate level degrees and careers since I myself do and wanted someone on a comparable intellectual level. They sent me referrals who had no schooling beyond high school so how do you suppose they thought that was ok with me? I also tried to get the info sent to me through email but they said it could not be done that way. I now know according to someone who I met that works there (but had nothing to do with my account), that it is possible to set up via email for a small fee, which I would have been ok with.

The methods the Right One used to get me to go meet with them were dishonest and misleading. They did not uphold any part of thier end of the contract I signed in any way, the billing and the service included. My advice to anyone who is being scammed by them is to change your bank card or checking account so they won't take more money from you. That'w what I finally had to do to stop them from taking the money they were NOT due from my bank account. I'm also trying to dispute the recent months charges to get some back but it is still being investigated from my bank. Good luck to anyone who's going through the hell this company causes. There must be some laws to protect people better from companies like this.

I am a single mom of 2 young special needs children. I did not have the spare money to pay this company but also had no free time to have a decent social life or find a life partner. That's the hook they use to trap you into signing with them. The financial burden and incredible stress caused by this scam has greatly upset my life and now I still have no partner AND less finances to deal with that issue in a constructive way, plus my kids could be benefitting from the money I wasted on this scam.

I filled out a form online after seeing many of the road signs which said BeaverCountySingles.com. After getting one phone call at night at home in which I told her I was not interested, she called me again on my cell phone the next day and I caved. When I went in for the interview that night, they were very pushy and used a basic mixture of insults and pressure to get me to sign a contract for six referrals (I was under the impression this would be montly).

When I wanted to go home and think about it I was further insulted and asked if my future was that important to me. I am now paying $91.00 a month out of my bank account which I really cannot afford. Just yesterday their representative called me at work because my debit card had been cancelled in February due to the card number being compromised, so when they tried to collect payment they were denied. Needless to say I am being debited today for $211 and some change, I am not sure if the extra is for a late charge or not. Needless to say I have only received one referral from their service, at the very beginning. His name was Matthew and I never heard from him.

I have never received another referral since last May. In January I received a form letter from a company listed at the same address saying they had not forgotten about me and for me to be patient and that the matching process takes time. I have not tried to contact them directly, but after reading so many complaints I am not sure how much good it would do. I would dearly love to get out of this because I am essentially paying for nothing, but I am not sure how much good it would do to complain to the company. Along with a number of other people on here, I would most defintely be interested in a class action lawsuit if one was to be filed.

Money coming out of my bank account that I cannot afford, along with being treated very poorly at the interview and then they have not delivered what they promised, which was the 6 referrals. I only received one!

I checked out a local singles.org web site to see what it's about and ended up filling out a questionnaire. I did not think I had sent the application as I was unsure if I wanted to in the first place; and after a distraction remembered closing that window before I had finished the application. A few days later I was contacted by a friendly bubbly individual who took the time to understand my personal situation and complete my application.

I made an appointment to meet in person where I endured a sales pitch from a gifted professional who played on all my weaknesses. I can understand my reasons for feeling like finding compatible individuals is a quality of life issue that could be worth the money. When I think back to the things that were said and how she was already thinking of individuals who were intelligent, attractive and hoping to find someone just like me, it all looks very much like a scam now. Fortunately I only sprung for the cheaper $3,300 plan; some membership plans were as much as $6,000.

After signing, I immediately regretted it. When I got home I googled the company, got this web site read other people's experiences with the company, and immediately felt sick to my stomach. Just like after a car accident, I wanted so much to go back in time and warn myself of the terrible mistake to come.

When I think back on the manipulative sales pitches during our meeting I get fighting mad. In my normal frame of mind I should have seen through these rosy visions of what would be once I join. It was suggested that I could pay half or about $1700 now and the rest later, but that didn't happen. Instead I paid the full amount just a couple weeks before Christmas, making it a very stressful, meager, embarrassing holiday for me.

In May of 2008, I signed a contract with The Right One (TRO) and have been disappointed with their services ever since! I have had 6 matches with all but one not matching my profile at all. I spent a whole afternoon with a very knowledgable and crafty sales person, who in hindsite was a professional crook. I too am having difficulty persuing any sort of money return when I have already had legal papers drawn through my attorney. I was told that we would have to file in Texas, because that is where their corporate office is located.

I am actively persuing this venture. I feel that my money has been stolen from me and I am very angry at this company for their lying sales techniques that prey upon the emotions of persons looking for potential mates. I am a single father of 2 and have been placed in financial hardship over this purchase. Do not have anything to do with TRO, NO MATTER what!

I am out an embarassing amount of money under the contract. I paid with credit card and have to deal with that payment monthly. I had been matched with persons over 40 miles out of my requested dating sphere, persons way over my weight requirement, despite having this noted in my profile, I have also had matches with persons in bankruptcy despite a financial and criminal background check being done on all TRO members.

My exprerience was just as dismal, frustrating and a waste of money as all the previous reviews. So, I won't detail all my individual feelings of disgust with the lack of ethics of this company. I received a cold sales call on a day I was particularly fatigued and distracted. The staff are Masters of The Hard Sell and prey on a basic human optimism for normal companionship and a special person with whom one can share life.

I had a gut feeling that the company had no ethics, but was fatigued and signed in a vague fog, hoping that good fortune might prevail. My Bad. There is no legal way to opt out of the contract no matter how legitimate one's need or desire. Yes,one is responsible for any contract one signs. The problem is that the average person is poor at interpreting complex fine print and conttracts in general.

No matter, one is still responsible and I accept my mistake. I am just advising that if YOU get a contact from The Right One Agency, RUN, RUN, RUN as fast and as far as you can. The people who are willing to work for this company can be compared to those who are willing to earn a living working in a slaughterhouse, working in a subcontracted basis to commit torture (because the United States does not torture and subcontracts all torture out to other countries) or individuals who work in scams against the elderly on fixed incomes or the desperately ill promising miracle cures.

In short, shame on them. The employees have no concern whatsoever for the members other than to collect a fee from them. There is NO legal recourse for recovery of one's fee, so don't even try. If you are contacted by The Right One, then JUST SAY NO which is one sound bite Nancy Regan left us which is really the ONLY way to respond when approached by The Right One; which is nothing but The WRONG One.

In March of 2008 I signed a contract with The Right One dating service. They made many promises about the woman I would be matched with. I was supposed to get six dates. I only had contact via phone with one and never actually had a date. I paid $1,895.00 for this contract only to be ripped off!!! They since have gone out of business. I have been told I have no recourse. Something should be done so other's don't loose their money.

I saw an add for a Mature Singles dating service and filled out a brief profile on-line. The instructions said I would receive a phone call the next day, which I did. Firstly, the ad does not say what company they are affiliated with or what company you will receive a phone call from, nor does it state that the service is not an on-line dating service.

I just received a phone call and hung up on the woman. She spoke so fast it was difficult to understand her, she did not identify herself well at the beginning of the call, she began asking VERY personal questions at which point I stopped and said before we go further, I need you to explain the entire process to me. She began explaining and eventually got to the part where I would have to go into the office to meet with someone personally. At that point I said they were asking a lot from me and my time was precious so to avoid going further than I needed, could she please give me a ball park price.

She refused and then began the subtle (and not so subtle) abuse. She argued with me, she was sarcastic, she was condescending. I said I understood that she had a job to do and a script etc but I needed some idea of the price before I gave out the kind of personal info she was asking. That's when the hard sell started and I hung up as she continued to talk a mile a minute and spew ill-disquised insults at me. To top it off, she couldn't have been more than 25. What the hell does she know about relationships, let alone relationships for mature people?

I then googled Right One and found this web site and was happy I hadn't gone any further. Their tactics are misleading to the point of being deceitful. If a company can't be up front from the start, then they have something to hide and they don't deserve to be in business. Had she identified herself from Right One immediately, I would have said no thanks because I have only ever heard bad things about them. They are a money making scam disguised as a legitimate dating service preying on people who are likely to have a bit of money and they misrepresent themselves from the get go. Would someone please find a way to shut them down before they scam anyone else.

I was exploring the option of the Right One dating service and encountered high pressure sales methods. I finally joined for a $3100 package. The referrals came slowly and the first three were not even close to the profile I outlined. I sent feedback and still received referrals that did not fit my requests. I tried to make this clear to this service with no results. I requested a partial refund and was told there would be no refund.

With other unexpected financial committments such as necessary home repair (furnace during a very cold winter), fuel costs, car repair, and medical bills not covered by insurance. As a result I, as a single father of two kids living at home,am very close to loosing my home and have been considering bankruptcy. I have been scammed and I am letting anyone interested in this sort of service to stay away from The Right One. Has anyone had any success in receiving a partial or whole refund? Is there any possibility for a class action lawsuit?

I have not received any phone calls or e-mail contacts from this company. I signed a contract in December of 2007. I have only met 3 people and promised 12 referrals. There was a 4th referral, but I never talked to the guy. I have not heard from anyone since november 2008. I am going to quit paying, but I had talked to someone in their financial office summer of 2008 and I was told my credit would be ruined. What do I do?

It is a drain on my check, emotionally I am disgusted. I have been taken advantage of and misinformed. They have breached the contract by not abiding by it. I am very upset. There is no address on this contract. They have lied and conned me into this fiasco of a buisness.

I was scammed like a lot of other people I see on your consumer affair website. I lost $4,500 when I signed up in 2007 4 matches not one was close to what I asked for.Some didn't even want to meet. I was suspicious in Dec 08 when I called and got nothing but an answering machine and they never called me back as I requested. When you call their 800 # the telephone company says the number is not working. Amex can niot return anyones money on a charge with them after 2c months. So I am out $4,500 hard earned dollars.Any suggestions

I called a lawyer via the internet and he said if they are out of business there isn't much you can do.

I signed up for a skam dating service with the Right One and got ripped off for over $3,500.00.. They scheduled a few dates and not one a close match. Because I complained, they wrote off a couple of dates and credited those dates for future date credits. After my last date I heard nothing. Last month when I attempted to contact them I found that they no longer have any of their services in the State of Florida. No way out!!! I got ripped off from the Right One where they promise to find that Right One for Life. I also attempted to contact The Right One out of the State of Florida with no reply?

Financial hardship..

My personal experience with this company has been great. I have been a member since October and have none of the experiences I have read about. My struggle has been with all the negative posting. After I purchased my membership, I was very excited and went home and researched them. Wow. Nothing good. All complaints. So I freaked out. I went back the next day and was reasured that most people who post negative are not communicating with the company.So,I stuck with it. I really liked the counselor. Anyway, i have met someone great, I am on hold and I think it worked for me. We are super compatable, and I think I got what I paid for.

The came up with a good and convincing testing program but just to sign you up, they give your info to a possible match without contacting you, so you don't even know who you're meeting with, their communication level is beyond description-no answers to e-mails, or phone calls. Skam!

i paid $995 and demand my money back.

I signed up with The Right One in November 2008. I received my first two referrals in December 2008. I feel that the services that I was verbally sold have not been provided based on my experiences, so far. I was told that matchmakers were not in call centers and were seasoned professionals and that they sat in the offices with the sales people. Clearly that is not the case since my Relationship Expert is in a Nebraska call center and while she is very nice and I am sure is trying to do a good job, I have not been left with a comfort level that she can match me up effectively.

I was told that you are only sent one referral at a time. My Relationship Expert sent me two referrals at once. I was blind-sided by the second referral I received because he called and I had not gotten the referral in the mail yet and I was not expecting it because I had not even met my first referral yet. My Relationship Expert indicated that she chose at her discretion whether to send me additional referrals before I had closed the last one out. I was told that matches were made based on a broad scale of compatibility and that you were not setup with referrals unless they were a compatible match. In my conversatiion with my Relationship Expert I was told that if there weren't compatible matches, they would setup you up with what they had in their pool.

I was told that there was a large pool of men based on my tests and interests and expressed requirements. I have a hard time believing that based on the fact that my first two referrals were not at all compatible. I asked for men that were physically fit with athletic builds - both were not. One was short and fat and one was tall and skinny and neither were physically active. I asked for men that were in professional/white collar jobs. One was in a blue collar job. I have my reasons for not wanting to be setup with men in blue collar jobs. The second referral was actually painful - the man was not even what you could consider intelligent, he lacked sophistication, he was very unattractive, he was emotionally unstable - so much so that I was actually scared. I apologize for being critical - but I have to believe that a seasoned Relationship Expert could have identified that this was not someone that would be compatible with me or anyone for that matter.

I feel that for the money that I am paying, I should be receiving better results than I experienced on any of the online dating sites. I feel like the referrals are being handled just to make me meet my # of purchased referrals, without regard to any success factors. At this point, if the next referral is not at least reasonably compatible, I am going to consider a breach of contract has taken place and I will need to request my money back and a cancellation of my contract. I am very upset right now since people seeking out these services are seeking them out from a very personal and emotional level and it is inhuman to take advantage of people financially for something so extremely personal and important.
I am waiting on response. I am concerned, after reviewing the complaints on this site that I have been scammed. I signed up for a $3000 contract with 18 referrals. I gave a $500 downpayment and payments of $100 per month. I want to cancel my card that I gave them to direct debit, but I am not sure if I can be sued if I do that.

Just wanted to pass the word that company The Right One (dating service) is now operating, at least in my vicinity, under new name Two Of Us (or perhaps 2 Of Us). They now have separate, devoted websites for each distinct municipality (you no longer get forwarded to a generic company site).

No consequences, in my case, since I did my research before attending the scheduled appointment.

Right one dating service has called me 8 times since my original online inquiry more than 6 months ago. I did not go in person, I decided I thoguht it was a scam and I was not interested. Each time they call I have been very clear that I am NOT interested in services, do not call me again. I keep getting calls even though I have requested SO MANY TIMES not to be called again.

This morning someone names Stacey from Right one dating called me AGAIN as though I was wanting to hear from them, they evidently do not remove anyones name and do not care how often they call and harass peopole. when I said that this was the 8th time I have said not to call she accused me of having emailed 4 months ago when I had not emailed since my original inquiry 6 months ago and HELLOOOO even four months is rediculous because if I wanted their services I would have signed up some time in the last four months. Clearly after 4 months they are either really slow or they have called me before and I was NOT interested. Then when I expressed frustration at the harassment of these continued calls she told me it was no wonder I was still single! [What] do I have to do to get them to STOP calling me and not to insult me?

When I did talk to someone the first time it was very much high pressure sales tactics and fake sincerity...very much to take advantage of people. Stay far away from Right one dating and the other issue is that when I made the initial inquiry (dumb on my part) I put in my phone number but they did not make it clear what service or company it was, just general survey about dating desires. Very deceitful.

after harassing calls for months and being insulted I am frustrated and feel insulted. Thank goodness I never went in person or gave them any money so I have no monetary damages just stress at not being able to get them to stop calling me.

I singed a contract with the righjt one on 12/31/08. On 1/02/09 I contacted The Right One by phone to cancel my contract. It was a Holiday and left a message. I also contacted Shyla via E-Mail. DTD 1/2/08 aat 2:18PM. I also contacted AMEX and notified them of the possible problem.On Monday Jan 5,09 Shyla called me to inform me of the dates that were selected for me. I told her that I wanted to cancel my membership. She said that I coudn't cancel.

I informed her of the portion of the contract and informed her of the e-Mail that I sent her. The following day Tuesday Jan 6,09 I received a phone call from Karian the ownner of the franchise who does the client makeovers. I told her that I had cancelled my membership. She was not informed by Shyla. Karian told me that she would refer me to the Membership Dept.

The next day Wednesday Jan 7,09 I received another cal, from William who said that again I could not cancel my membership. I told him that I had sent Shyla an E-mail regarding my cancellation. He dednied receiving the E-Mail.and that since I had failed to notify the company in the allotted time I could not cancel my membership. I also filed a report with The Better Business Bureau and their cliam number.

I joined on nov 5th and decided not to go through with the contract deal. It states i had 3 days to cancel and did so in the alloted time. I contacted briana and she contacted the main office so they cancelled the contract. But i gave 100 dollaers down and it was suppose to be returned to me by dec 11th, and today still no refund and it is jan 5 2009. I ve contacted shae the lady @ the 1 800 and she gives ma the same answer she didnt hear anything yet.

I just would lik my money back and for people to know about this service is wrong, for treating honest hard working people like this.

I initially saw signs posted in my area that said Mt. Laurel singles.com. Just out of curiosity, I logged on. It directed to other sites and I just closed it. The next thing I knew was I was contacted by a woman named Evelyn saying she was employed by a company called The Right One. Of course, she said many good things and tried to get me into their office for an interview to see if I qualified to become one of their members. She scheduled me for an appointment and I wasn't able to go. I was hoping I wouldn't hear from her again, but I did.

She called me on Christmas Eve of 2008 and said she could squeeze me in for an appointment. I told her I couldn't make it because I had family obligations. She told me to lie to my family and cancel my obligation so I could get in for my appointment. It so happened that I had family here from San Diego for a Baby Christening and I was shocked that she asked me to cancel. I did tell her I would make an appointment later to get her off my back.

I went to their office on December 29, 2008 to see what this was all about. I met with a very nice woman named Janet (not Evelyn) who was very nice, although after some time she moved in on the hard sell. I was asked to fill out some forms and also provide my drivers license, proof that I had a checking account and a credit card. Apparently this was to prove to them that I was indeed single. After speaking to Janet, the program sounded like a good way to meet quality men. She left the room and came in with a Membership Agreement. In order to join their preferred program it would cost $4,948.00. She asked how I would like to pay and I told her that I was not in a position to do that.

She again left the room to discuss this with her supervisor. I felt as if I was in a car dealership waiting for the salesperson to haggle with the manager. She returned and asked me how much I could afford. I explained that I wasn't in a position to pay what they were asking and she once again left the room. She returned and said they worked out a plan that would be very worth my while and it would be $164.00 a month. I was still a bit apprehensive, but after being there for hours, I agreed. She then told me I would have to pay at least $1,000.00 up front to get things started.

Let me point out that I arrived at their office at 6:15 p.m. and left at approximately 9:45 p.m. I left my cell phone in my vehicle and when I got in, I had an urgent message from my Mother. She was frantic because she couldn't reach me and left me a message saying she found out she had to have eye surgery. My Mom is in her 80's and lives in a low income HUD building. I called her and told her I would help and then tried to call The Right One. They were closed.

I called them first thing the next morning and spoke to Evelyn. She told me I had to speak to Adam (the Manager) and that he would work something out with me. I told Evelyn how upset I was about the situation with my Mom and that I barely got any sleep. She told me not to worry. I finally spoke to Adam and he was very unsympathic. I told him my Mom needed this surgery so she would not lose her sight. His answer to me was take out a loan. I was shocked. I told him that my Mother's health and well-being took priority over finding a date. Once again, he didn't care and started to argue with me. I was at work and I just hung up on him.

At that point, I went to my bank and closed all of my accounts. Adam then had the nerve to call my office and tell me that I gave him a bad check and informed me that it was a felony. He said he checked my account and that I only had around $168.00 in my account. I told him he was mistaken and that he had no business knowing what was in my account and it was an invasionn of privacy. He again started to argue with me. At that point I had enough. I told him to never call my work or home number again and he treatened to take legal action. He called me a liar and at that point I hung up on him.

I would also like to add that I had witnesses to the conversation and while I was out, someone from my office said he called several times while I was out. I did call him back saying that I would speak to him later, but that I was not going to jeopardize my job over this situation. I was hoping we could resolve this. I ended up working late that night and never got a chance to call him. When I got in, there was a message on my voice mail saying that I did not call him and he wanted me to contact him so we could either work something out or if needed to call his lawyers. I did not return his call. I thank you for any help you can provide.

At this point, I am a nervous wreck. I absolutely need to help my Mother and I am not going to pay a company that is unethical and does business in this manner.

Ok. I'm just rehashing an old story based on new information that has come to light. The right one is run with a lot of trickery and bullying. The scheme starts off with advertising. They have radio spots, a network of web sites, and several bits of advertising. It has been years since they ran radio ads. Today, they mainly get to people with a network of fake web sites such as christiansingles, jewishsingles, localsingels, etc. All these sites lead to their main site. No big surprises there. Those ads you see near highway overpasses in your town advertising for local singles are indeed run by the right one. There should be your first red flag. If they are so good, why are they hiding their brand?

Ok, if you can forgive them for that, you then sign up on their web site and someone calls you up to make an appointment. You go to their offices and the next thing you know you're in a high-pressure sale situation that makes used car salesman seem squeeky clean and upstanding. They give you a right now price and a price if you come in later that is much higher. Its a tactic that is designed to make you ignore your impulse to think it over. For me, I was suckered in young. It cost me a lot. I don't have to tell you it was in the thousands.

What did I get for that? Well my requests were ignored. I got women who were not seriously looking for someone, crazy women, overweight women (which I told TRO I wan not interested in and not to waste our mutual time with) and women who were far older. I got tired of complaining that they weren't listening to any of my feedback. I got the usual we can't do anything, the computer matches blah blah blah). My complaints were met by people actually taking them as personal insults on the other end of the phone even though there was nothing personal about it. Highly unprofessional.

Now I got through about 7 or 8 referrals in about 2.5 years. It got tiring. At first, I was actually eager to go out on these dates. By the time I got to the 7th one, I felt like Deuce Biggalo, minus the successful happy ending or the trip to Amsterdam. I put myself on hold for 6 months as I decided that my problem was that I was living in New England. I decided to move out. So when I first signed up, I was told that if I moved, they had offices all over the country and I would simply be able to continue there. Now at this point, I had moved to New York City.

Guess what? That part about being able to move and continue with them was a flat out lie. I called about 7 times. First time I was promised some sort of web site thing like match which they said they'd get back to me with the details later. By the 7th time, they were telling me about the comments I made on this site and how I was in violation of contract. At this point, whatever. But for all of you out there who are lonely like I was, paying this service will do you no good. Do you have $3000 that is burning a hole in your pocket? Do you love being lied to? Do you like being frustrated? The Right One may be for you.

My personal economic damage is about $3500. However, I will never see a dime of that. Consequences for me? Well I learned an expensive lesson. I will never ever use another dating service so long as I live!

I filled out a form online and was contacted by one of the representatives from The Right One dating services about an in person interview. While explaining the details of this interview they stated that I was required to bring a few forms of identification as proof of identity, my single status, and a clean criminal background; these required forms of identification included Major Credit Card(s) and/or Check.

This raised a 'Red Flag' in my mind and I cancelled the interview. I now receive several telephone calls a week from them telling me just how wonderful I am and that I would surely meet the woman of my dreams through them. I have told them each and every time NOT to telephone me anymore.

The latest call occurred today (after I told them not to call just three days ago), this time she pretended to be from the QA Department of the (unnamed) parent company and simply wanted to know What went wrong ... She them proceeded again with the complements and then the Hard-Sell. I told her in no uncertain terms that No One from her company is to telephone me ever again. I am guessing they'll call me again mid-next week ... To whom do I file an official complaint when they do? This is becoming Harassment, and I wish to take action against them.

The following day I did.

When I walked into the door the woman said "What do you want" I guess I gave her a look because thats not a normal greeting and she said "wait a minute I know". She then gave me a form to fill out. I listened to the sales pitch and when I saw the price decided that it was a little pricy and I wasn't even sure if I wanted or needed the service. I told them I would like to wait a six months to a year and maybe if I am still single I would have definitly considered them. The woman who is was talking with strated going into all of these statistics which I guess would make any "single" person feel bad about themselves. I had a moment of weekness and gave them my credit card.

When she came in with the contract I looked at it and told her this doesn't feel right and I would like to hold off. She went out of the room and a man named Adam came in. He was unbelievable. I sat there explaining why I don't want or need this service and he kept digging telling me things like your getting old, what your doing now is not working and other attacks of that sort. The reality of my situation is I finished a masters thesis in May moved back to PA were I started a new job, bought a house and have been running around like a crazy person. I have not have much time to give my personal life much thought. However, these people make you feel like you will never find anyone and basically make customers feel terrible about themselves. I ended up signing the contract. A contract which I was very clearly pressured into signing. I think this is illegal? I'm not a lawyer though.

Two days later I called the main company. I tried to explain to the woman that I feel like I paid alot of money for a service I do not want and on top of it the only thing I got out of it was the feeling of abuse. I told her this has been the worse experince I have ever had. She then came back with if your 27 how has this been the worst experice you ever had. She then went into telling me how she has travelled around the world and I basically should get out more. Her is the ironic thing. I have been around the world over and over agian and truthfuly have never had a experince like this. I wasn't not going to get in with this woman so I just tried to get a few words in and explain that I feel like I paid to be abused. She then went into its not abuse. She said" Your father might have abused you but this is not abuse". I then just said I am trying to talk to someone who is important to this comapny I have a compaint, I guess you got the idea good by.

So I have not even used or tried there service yet. Its been this intialy problem that I think is illegal and on top of it I have never felt so battered.

I wanted to make this known, but I'm not really sure of the best way to get this information out, so I hope this helpful information will find itself in the right hands.

A few days ago as I was at the stop light on the corner of County Line Road and 611 (about to make the right into the Air Force gate) I saw a singles flyer with a website domain name of WarminsterSingles.org (hanging on the telephone pole at that corner). I went home that day and filled out an online questionnaire, and was informed a representative would be contacting me soon. I was contacted but the representative was from an agency called The Right One!

I was called in for an interview last night, and I must say SCAM quickly came to mind when it was time for me to close the deal! That was when the price tags were revealed to me, and along with that they wanted all the information anyone would need to steal my identity.

When I quickly stopped the meeting from going any further the representative there did everything short of getting nasty with me: She acted like a car salesman that had realized he/she was getting ready to loose a sale.

Shortly after I left the office another representative from this number 609-330-5249 gave me a call and even threatened to report me, because I refused to give them all that other identifiable information such as my SSN, and driver's license#.

The singles flyer is still hanging on that telephone pole (at the corner before turning into the Air Force gate) and it might be targeting our single military members. I took one of their cards as I left the office last night, and this is their phone number at the office 610-992-5099.

Something should definitely be done about these people, which pray on singles throughout the country. After reading all the complaints about this dating site (the day after I had a run in with them) I'm glad I was able to tell this 45 yr old Barbie look-a-like that I wasn't interested in their services. Sorry to all of you whom weren't so lucky.

I signed a contract with these people of December 2007. I am now not receiving any referrals. I have not received one since Sept. 24th. I was told there would be 12. I have only received 4 and only met 3 men. I tried to get out of this contract last summer, but was told by their accounting department, Unviersal Account services in Missouri that my credit would be ruined. So I continued to pay.

I lost my debit card in October. I sent them payments for October and November. I am not receiving any referrals. On November 15th I wrote a letter asking to cancel my contract and that I thought they did not have enough referrals to meet new men. I have not heard from anyone as of this date, November 28th. The last time I heard on the e-mail was November 5th. What do I do? I want out of this contract and no one has contacted me since this last e-mail that I sent on November 15, 2008

This is causing me to pay a fortune for nothing. I feel that I have been taken for my money with no results. Their customer representatives present this picture that they have an endless amount of referrals. This is not happening. I have been told my credit would be ruined. I have not sent Decembers payment.I do not want to pay anymore money to this company that does not live up to its standards as previously made out to be when I signed up.

I signed a contract for a subscription on 11/19/08 and decided to cancel the next day. I called and left a voicemail on Thursday night 11/20/08 stating I would like to cancel. I called and spoke with Mary on 11/21/08. Mary said no one is available to help me. I told her I have 3 days in which to cancel this contract and I need to send a letter immediately. Mary gave me a fax number after I asked her for it and informed her I will in the meantime fax a letter of cancellation. I called back on 11/24/08 to confirm my cancellation and no one was again available. Shilah calls me back after 4PM and in anutshell tells me she cannot refund my money after explaining how difficult it was to speak with someone or get any answers.

I am in credit card debt of $2250

I was contacted by someone from the Right one. After them calling me a few times I finally agreed to come in their office. At first I couldnt believe the price of over $3000. The lady Diane said she was working for the right one for 9 years. She said if I had any questions to contact her. She told me I was adorable and would meet someone right away. She said there were a lot of available women in my area.

Because of gas prices I told her I didnt want to travel far. Diane said not to worry because there are more women than men. She also guarenteed me 15 referrels in 24 months. So far in 14 months I have had only 3. I contacted membership services and they said I could only talk to Kayla and not Diane as they mentioned before. Kayla would say things like its our word against yours and i dont know the conversation that took place between you and diane Kayla told me that they were having trouble matching me because of my criteria. I told her Diane told me that there were a lot of available women and I would be meeting them at least once every 2 months and that I would meet all my referrels in 24 months becuase there were so many girls in the program.

So far this year from Jan 1 to Nov 21 I have met one person. I also asked them not to match me with someone who had more than one referrel at a time. Diane said this would not happen. My first referrel told me that she didnt want to really meet because she was getting so many matches from other guys. Kayla denied sending more than one match. I am so frustrated because they always said they are looking.

I am upset with the lies they told me just to get me to sign the contract. I am out over $3000 with only 3 referrels. I have not had one date on a weekend.

even with their iron clad contract they still have to deliver on services promised by the sales people.The more claims turned in the more things might get done Thanks again, lost 500 dollars.

I took [them] to small claims court and WON! I had a payment plan with TRO and the judge decided that all future payments must be stopped, and that I am to be refunded the entire ammount that I had paid thus far. It cost me $96 to file the civil complaint, but when you win the $96 gets added to your judgement so TRO has to pay the fee back to you. I have many of you to thank for this win, as the majority of my argument was made by printing out your complaints on this site and others and showing them to the judge.

I deleted the complaints from the other offices, and focused strictly on the complaints that dealt directly with the New Jersey offices. The key to focus on is that this is a case of Misrepresentation of their service, and the contract is worthless if the service has been misrepresented. my closing line was Your Honor, if you had walked into a chevy dealership and signed a contract for a corvette, would you still pay for it when they pulled around a tahoe and said that the contract you signed only promises a car of their discression also, when you talk about the high pressure sales pitch, he will pull out the survey which you filled out with the sales person looking over your shoulder.

I will let you all know how long it ends up taking for me to recieve my judgement, but the good news is that the jusgement was personally filed, so his credit will be affected if he delays payment

I would like to drop out of the Right One Dating Service and I would like to get my money back. I would like to stick with Equally Yoked which is much The Right One had one guy call me and he called and said that he was already dating another girl from the company he worked for. He said he would have gone out but he thought he would tell me now so he did not want me to get hurt. I paid a lot of money for this and now I would like to get out. Thanks

it has messed up my Visa account and now I would like to get out

Was called and told we have women for you to meet, my wife had passed away after 25 years of marriage on October 20th of 2007 and in December they called and it was like a flirt thing, after 3 years of hell with my wife being sick I was vulnerable and was scammed.

The $3000 plus wasted has been hard to swallow OH__ also was at Christmas Time

I initially felt very good about my meeting there. The gentleman I met with got the the nitty gritty of what I was looking for in a man.

He even went so far to tell me about how indepth the people there would get to look for this person.

I was even told this place acted like Counselors if they saw I was being to critical or falling into old patterns.

Well, the first date I went on my stomach about dropped when I was set up with an older man who was heavy set. (I am an avid runner and expressed that I wanted to be set up with someone equally in shape). We had NOTHING in common and the Right One never even contacted him to tell him it was not the right fit. I never received any feedback and date #1 continued to call me for weeks.

When I called to make sure that they knew exactly what I had requested, the lady got almost defensive with me. I was taken aback, but took it with a grain of salt and moved on.

Date #2 came a month later. He was attractive, fit, and my age!! We went on one date only for me to do some research (after he practically molested me on the way out the door) and find out through his webpage that is was in a RELATIONSHIP already.

Once again, I made a call to The Right One and spoke with the same lady. She came back at me with the fact that they do not know what people do and this was a SINGLE service! She made me feel bad for even complaining! She said she had called him and he said he was still dating. He told me on the date we went on that the service had cut him a deal to join.

Date #3. Nice enough guy but once again, not in my age range and no match. I never received any feedback.

So that brings me to the present. I am due for another date this month and I got a call re-questioning me on my stance with men with kids.

I made it very clear I want no children and do not want to date a man with kids.

Once again, I was criticized about my beliefs and that I was never going to find someone in my age who did not want to have kids or did not already.

That was over a week ago and still no new match. In addition, I keep being given reasons for why they cannot find me someone tall, single, etc etc. I am almost 6 foot and that is something I expressed first and foremost as an interest.

I paid $3500 for this service, no questions asked and upfront. I have not been even considered an after thought. I feel cheated and like my ideals are being compromised because they cannot find me anyone suitable.

Obviously, no one has extra money in these harsh economics times, but I am out $3500. I have nothing to show for it but a bad taste in my mouth.

I signed a contract for a dating service after a lenghthy personal interview with Mr. V,when he promised me verbally that I would have no trouble at all meeting men in his dating service, which had a databank of over 2000 members. I had to take written tests which , i wasw told would help match my personality with someone that was compatible. I hav e had three introductions...first I recieve a letter with the person's name and phone number and then we talk by phone , then we set a meeting.This is strongly suggested(and in print the letter states this ) as every introduction counts as a match.

Not one of these men met my criteria...each one was more disappointing than the previous one. The Right One did not consider my actual critique of the date and persisted in setting me up with men with small children, men who were separated and not even divorced, and men who were clearly short fat and unhealthy/unfit in their appearance. i must add that Mr V assured me upon the initial interview that there was no way to get out of the contract and that many of his clients were attorneys, and that they (lawyers) were unable to find a reason to get their money back!!!

The economic damage it has done me as a single head of household with a mortgage and utilities, as well as taking out a home equity loan to pay this off, has left me with no money to enjoy my life at all.

I was sold this dating program by high pressure negotiation, and being reassured that I was on the best level possible because they would help me resale my contract and I wouldn't be out any money. I kept telling them I couldn't afford it being a single mom with children and the pressure kepted coming and they told me I had there word that I wouldn't be out any money. Well I was lined up on the phone with a couple of people but each time I talked to them I found out they had lied to me and my possible date that we would both be willing to travel anywhere and that isn't what I told them in my interview nor was it what the date had told them either.

I called them on it and told them I didn't what to work with a company that was desceptive and not being able to be trusted and that I wanted my money back. They told me that I haven't even given it a try and I told them that what they were lining me up with was nothing as to what I told them I was looking for in my interview and that they are just telling each party what they what to hear. I asked them to help me sale the contract and they told me that I would have to post it on E-bay and thats how they were going to help me, another lie. I looked on E-bay and have never seen a posting to resale such a contract. So if there is a class action lawsuit out there I would like to be contacted to be apart of this. I'm out $1500 dollars and they did nothing but lie, lie, lie.

I have been robbed of a lot of money and this company has been completely dishonest with me. I have not received remotely compatible referrals. I have filed a complaint with the BBB, was promised a partial refund in writing by this company, and I have not received it. It's been nothing but a runaround and lies.

I was told there are thousands and thousands of men in their membership, so many that I wouldn't have time to meet all of them. I too was vulnerable at the time and they used high pressure sales tactics. Soon after I signed on with them, they also offered me an upgraded package and wanted more money. This outfit is misrepresenting people. Every victim of this company should be refunded their money and this operation needs to be exposed and closed down. I would appreciate being contacted for legal help and am interested in participating in a class action suit.

They got me for nearly $6,000.00 from my home equity line of credit which is now frozen due to the econony. I am a secretary earning a typical secretary's wage (not much).

My total ended up being $1295.00 and was assured that I would be matched 4 times and if they didn't work I would get 4 matches for free. I was sent a match after 1 week and he never contacted me. I then got another match in the mail and went out for coffee with him. Not much in common so I wanted to be matched again. I have contacted them twice in the last 2 months and was told each time that there weren't any matches and asked the speak to Rob Vargas and he never has returned my calls. I still haven't been matched again.

My self esteem has been quite low lately and this componded it and I am also out $1295.00.

I was new to the area and having gone through a difficult heartbreaking divorce I thought this would be a safe way to meet people. I filled out a battery of personality profiles and spent 2-3 hours answering Lonnie's questions about what type of person I wanted to meet. I was told they had lots of men who would be a great match for me.

When it came to the price of $5295 I was aghast! When I said I needed to think about it, that's when she put the pressure on for me to sign the contract. For this price I was entitled to 20 meetings. Lonnie said that if at anytime I wanted out of my contract, my fee would be pro-rated on the numbers of people I met. After I got home I was harassed to get a lifetime membership for $1700.00. When I refused they lowered the price to $1500.00. They wore me down.

Within 3 days I felt I made a mistake. I called and said that the time wasn't right for me and I needed to cancel. This was a particularly rough time as my doctor told me I had breast cancer which ultimately was not the problem. I expressed to this company that the timing was not good for me but no one would listen or contact me via phone or email. I also never received a receipt of the last charge for the "lifetime membership". I was told someone would call be back. When no one called me back I finally called until I got an actual person who just said they would freeze my membership. This is not what I wanted nor was it what they had promised. The woman just kept saying your membership is on hold or I could write a letter.
So, I wrote emails and letters with no response.

I did have one phone contact. Throughout this initial and only conversation I had a feeling this person was just a "plant". He never called back nor did I ever see him. He told me he had been a member of this dating service for 6 years! What a track record. I wasn't impressed and was even more wary of WHO these people are. They are preying on peoples' vulnerabilities and emotions.

I called my credit card company to stop payment. They reversed the charges pending an investigation. A letter from Citi Mastercard stated payment was due but also included a letter from The Right One saying that the charge would go through becasue the main office, I believe is in New Jersey, stated that their Dallas affiliate said they sent me on three dates - this is absolutely a lie. I had one phone call and that was it. I did call the main office but the woman told me she stood by what the people in the Dallas office told her and that I had no recourse. Shame on me!

I did call "The Right One" yesterday and the person who answered the phone just said "this is Brian" and wouldn't verify if this was a business or residence. He just kept saying his name at which point I hung up because I knew I would not get anywhere.

This Denver-based company uses false advertising on its signs by listing websites with other cities' names (ColoradoSpringsSingles, RockrimmonSingles, etc.) At the business, I was shown three levels of services the company offered. The employee I spoke with said the lowest-priced level doesn't offer much, so we don't recommend it. (Why even offer it, then?) I wanted to select the middle-priced option, but the employee kept pushing the high-priced one, which was more than I could afford. I finally agreed to take it when she offered to lower the price a bit.

I've been with the company about two years, and I haven't had much in common with the women I've been set up with so far. The selection process seems to be more random than based on the personality quizzes the customers take. One match I received actually lived in a city more than 300 miles away! I was told half my money would be refunded if I didn't find the right one after 60 matches.

I am still paying off the credit card debt I incurred by agreeing to this rip-off.

This company makes you believe they will find a match for you based on similar Personal profiles. However these referrals/ match actually work for TRO. They are not male or female those are truly looking for a partner they are false date hired by TRO. The ploy used is to refer an alleged date who is opposite of your personal profile so this guarantees that you will never make any personal connection with any of the referrals. The contract allows for 4 dates/referrals, so if you are not satisfied with any of the 4 referrals its now your problem.

Since TRO have met their obligation of 4 referrals you cannot fault them. This is a scam; they are even using individuals from Africa as referrals. This agency needs to be investigated and closed down. I would like to recoup my 995.00 dollars.

Not getting referrals as indicated by sales person. I was sent the most incompatible women. It's like they never checked what I had put down in those hours of paperwork. wouldn't work with me on ending contract since I was moving to Conroe, TX for a new job. They said they didn't have any location close to Conroe. So now they have my credit card info and SS# and there has to be some kind of recourse for this- -

They are holding me to the contract of $1,500 and I don't live in the area anymore. the whole thing was a sham and I'm extremely disappointed in the services and attitude of the co.

I was contacted by Julie(Appleton office) and asked if I wanted to know about a First Class dating service. I said I was curious. She quickly set up an appointment to discuss the services. The next day I met with Julie. After some questions about myself, she had me fill out hours of paperwork. During this time nothing was communicated about cost. After 2.5 hours of paperwork and her telling me about their successfully matching couples.

She pulled out the price sheet. I immediately said I cannot afford this. She said you cannot put a price on happiness and reduced the cost(first time meeting reduction) and then stated I do not feel comfortable do this. My divorce is not final till next Friday. (8 days from meeting) She said nothing about the cancellation policy( my fault for not reading the fine print) and after 15 minutes, I again said I cannot afford or do this. She talked about all the happy couple examples and the great sex I could be having in days.

At this point I would have done anything to leave, I was tired and pretty much confused. I signed the contract and she then informed me that when my divorce was final to send copy of degree to home office. I may have been wrong for doing this before my divorce was final, but they should not be signing individuals still legally married.

I am currently out 3195.00. I called the home office and got nothing but a run-around. Saying I can cancel my membership with no refund, The only communication I currently have gotten from them is a Welcome letter. I am currently divorced, but my ex-wife and I are talking about working issues out. Morally I may be at fault, but they should be stopped from doing this to other individuals. Hard lesson to learn.

The Right One, a dating service, has scammed me out of a good chunk of money. I signed up for their service on October 30, 2006. They told me that they match based on a series of questions and so on. My package is for 15 referrals. In the last two years I have received only 6 matches with only one of them being even close to what I indicated I was looking for. Numerous phone calls and emails have not been returned. I have gone 4 - 6 months between the few referrals I have received.

They are not the company they claimed to be in our face to face meeting. I am not a bitter person about not meeting someone through the service if I would actually be receiving the service I paid for! I would love to pursue legal action if you feel I have legal recourse.

Cost of $2,695 without receiving the service they promised. The contract states a guarantee of 15 referrals.

My situation is pretty much the same as all the rest. This company isn't who they say they are. Their recruitment is much to be desired. The dates that they give you as per what you've asked for are two different things. In other words, you specify to them what you want your date to be and they give you somebody that you don't want and call it a date. They make all of us feel uncomfortable. We've all lost thousands of dollars being involved with these SCAM ARTISTS.

I've read all complaints but I don't hear anybody doing anything about them. This company needs to be brought to justice. Let's get together to form a class action and get our money back before they do damage to innocent people! I'm out $1900.00 dollars. I want a refund!

This is related to CAN SPAM act violation. So I had a call with one of the Right One locations and began to give them mty personal information, including my email address. I never gave them rights, nor was given a review on their policy or disclosed this to me, for use of my email. Well it turns out after two days I started to get numerous spam emails from the most random senders in addition to more dating sites. As an online marketer for nearly 10 years and a manager of several top e-commerce email marketing programs I quickly realized that this business has no clue what they are doing in terms of online marketing and consumer rights.

So I went to their privacy page Scroll to the bottom and you'll quickly see that they have not updated this page SINCE 2004!!!! Are you kidding me? An partial online company priding themselves on being the best in the industry yet the have not complied to the CAN SPAM act and are in clear violation sending me unwanted, irrelvant emails through parnters (if that, speculation is that they actually sold me email address as most indiot marketers do) in addition to obvious spammers (try to sign up with a dummy email address and watch the craps you get). PLUS, according to CAN SPAM act there needs to be a easily was to opt out of all email communications.

Referring back to my statement about the privacy page not being updated since November 2004 (and I have screen shot in case they change it, for the record) you know that these bozoos are full of it. Since I'm in the online industry always abiding consumer rights and government Internet and Digital communication policies I'm completely upset with their practice and way of doing business. BUYER beware, you will get a ridiculous amount of emails if this compnay gets ahold of your email.

I'm trying to seek out and request: 1) Immediate intervention with this business to change their policy to updated standards 2) Fines for Violating and being Negligent fo current laws, especially since they're online and most likely do a significant amount of business online 3) Let other consumers know about the malpractice and beware about this business

SPAM Clogged email inbox Stress

Do NOT Join the Right One!!, Do not believe their lies that each office is an individual franchise and that their particular office is better than the ones you have been reading about. They do not match you using any system other than picking a name out of a hat. when you call to complain they will send you through a phone ring where at the end they tell you that the person you need to speak to will call you back... they don't ever call back! The right one is a scam!!! Please do not let them claim another victim. And if it is too late for you, then write to every class action lawyer you can find until this company is put out of business.

I was bamboozled by this Pittsburgh 'dating service'. However - Since I was repeatedly telling the manager how I was financially strapped, he came back in with a counter offer and as I was crying ! he told me that you cant put a price on love. I mistakenly signed the contract and gave them $300. The next day, I called back and it directly went to a general voice mail I stated I could not afford and did not want the service. No one called me back (after they called so quickly to get me in the office!)

I then went through my cell bill and found Kristy or Kristen number, called her directly and told her that I wanted to talk to someone immediately and cancel. She was not as nice as she initially was and said there was nothing that she could do, but would relay my message. The next thing I get a payment book from Monterey and then a match. (It was far from a match) I filed a complaint with the Pittsburgh BBB and hope everyone else that has run into problems will do the same.

Just like Michelle from Pittsburgh, I too am writing about the Right One dating service. I live just outside of Pittsburgh and responded to a road sign called BeaverCountySingles.com. I was directed to the Right One's site and was quickly contacted by a rep who scheduled me for a visit. I too was shocked by the prices they request and decided their services were not for me. That was in 2006. I have been contacted off and on since then by Kristin, always telling me that my profile indicates that I am the greatest guy in the world. Always pushy and pressing to get me back into the office to sign a contract.

On August 21, 2008, the office manager (LIZ) I guess, left a very ignorant voicemail message on my cell phone stating that I should return calls from their office if I am the caliber guy my profile claims me to be. After two years, you would think that they would get the idea that I am not interested. I even said that I would call them when I was ready. Instead, they continue to harrass me. I have saved their phone numbers in my cell phone so that I know not to answer it when they call.

I have been a fortunate one compared to many others - I have not yet paid for any services because I do not commit to anything that makes me uncomfortable when it comes to sales tactics. I will eventually commit to a wonderful woman someday, but not through the services of the Right One.

The constant harrassment by these people just plain makes me angry and upset. It has reduced my faith in dating services and has me wondering if it is just better to be single for now. Harrassment is not a sign of good service and too much of it leads to emotional trauma. This message serves as a warning to anyone considering this service - do not use it.

Typical scenario with The right one dating service. Got home from signing the contract and looked it up on the internet. I cancelled within the 3 day period. Its been 21 Days and no refund. I sent 3 letters out the day after and have confirmation on all three of being recieved. One to corporate, the office were they suckered me into going to, and one to the branch of the person that would also be my contact. I called her the next day to let her know I was sending letters out as well. Since I am in Wisconsin I know there is the 3 day right to cancel, so trying to figure out what steps to take to get my money back or at a minimum put them in there place.

I received an advertisement for what I thought was a local dating service for singles in my area. It was website called Glenshawdating. I decided to sign up online to see what it was about. A few days later, a girl named Kristin calls me. She says she is from the dating services company called The Right One. We set up an appointment for that evening at 8:00 pm on August 11, 2008.

I head to their office, fill out some paperwork, and then I am interviewed by Robert, who says he is the office manager. He first gave a sales pitch about the company, then we discussed my dating situation and what I was looking for and what I had to offer a potential mate. He said with my personality and my looks I would have no trouble finding potential suitors. He said their are at least a dozen men who would probably be available. He even said I might have a referral by the weekend. At the end of the interview, he hands me a list of prices.

Thousands of dollars for only so many referrals! I was not expecting the price to be anywhere near $5000.00 for 12 referrals. Plus there was also the $24/mo. membership fee on top of that. I felt stuck. I kept complaining, whining and haggling him to get the price down. I kept telling him that I cannot afford thousands of dollars. At one point, I even said I have to decline his offers. He kept bringing the price down, and he kept pressuring me. He kept telling me that if I went out and joined groups on my own I may never find the person I am looking for and that I would have spent a lot of time and money anyways. He kept telling me how they do the work for you and match you up based on compatibility. He said I could end up with a bad guy if I did it on my own. He told me the men who were signing up were paying thousands too to meet women who are looking for committment. He said these are men who are looking for committment. He became so convincing and so persuasive and so believable, I caved in. I ended up paying $1900.00 for 6 referrals with the hold option, plus 6 more if I first six were not compatible.

The next day, I questioned my impulsive decision. I wondered if there were any complaints against this company. I began to research, and found this website and a couple others. Now, I am very angry and very concerned that I made a foolish mistake. We should file a class action lawsuit against them. They make contracts with clients under a false impression. They demand thousands of dollars from us, and then they are negligent in providing the service we paid for. They signed and contract with us agreeing to provide a service, which was not provided. That is a breach of contract. I wonder if they even do a criminal background check like they claim they do. I wonder what they can do with my credit card information, and my Social Security information. There has to be legal recourse. We have all been scammed!

I now have a $1900.00 charge on my Mastercard. Plus because they have my credit card information and my Social Security number, I am afraid they might use it for something other than what I signed up for. I could end up a victim of identity theft.

I joined on Line to a dating service. It said Loveland Singles.com. That was misleading, because it is not Loveland singles at all. It's a company called The Right One. You go to Denver and give them money and in return you are suppose to be given referrals. I signed on April 7, 2008. I have never received anything from them. Not even a phone call and no referrals. There should be something done to those people, because they never kept up their end of the bargin.

They just took my money and gave nothing in return. They signed the agreement too!

I joined The Right One dating agency in Aug. 2006 and I am convinced that this organization is a complete SCAM!

1. The program is not explained well and there is no written program plan to refer to - they majorly pressure you to sign their iron clad contract - which has some sneaky loop holes written in it! 2. I was introduced to only 5 men during this two year period and sometimes I waited 5 months to receive a referral!- so much for it being a dating agency you do not even have to think about - I had to call on a regular basis to get them to send me a referral! 3. Most of the men I met were completely unacceptable and I would no longer want a long term relationship with them much less a friendship!

4. The cost of the program (thousands of dollars) makes you believe you are going to be matched with solid, financially sound people but job descriptions are exaggerated and most of the men I met had no manners! I feel so bad for others who have had similar experiences and I think our best way put an end to this despicable organization - is to speak out and spread the word! I have also filed a complaint with the MA Attorney General's office and was told that they would track the complaints and implied they would take action if they receive several complaints - so I encourage you to do the same!

I have lost valuable time searching for love, I (well my mother) lost thousands of dollars, and most of all - I feel taken advantage of which is a miserable feeling!

I got many calls, email, finaly got in their officce and I SIGNED. I moved from Pittsburgh because an emergency, I talked to Rob Vargas, they never even start to see my case, it was a chance to give me credit because I was moving, never got to do anything with them and the city I am now they dont have the service. NEVER answer me again, I was beging..

After 5 years of being by my self I thought it was going to be OK and safe to try to find a match for me. Well, now I have larger bill to pay with that 3000.00 dlls in my credit card since Oct /07 it was so stupid to even think about it, I tried with the bank, I send all what they told me to, and I still need back the money they took from me for doing NOTHING! I got affected with Dolly and now more than before I need to use that big amount to replace the roof and carpets in my house before more rain comes. Is there something to do? I need the $ back and I am so far from Pittsburgh, from Mr.Vargas and his lies.

I paid a thousand dollar membership fee and i was never contacted. I finally called them 2 months later and they gave me a story - they were wondering why i had not responded to their emails. Then they made a referral. He was totally inappropriate and absolutely not what i wanted in a date. He was short, out of shape, and unsophisticated, I escaped within 35 minutes but still a waste of my time and money. The Right One is a joke.

I wasted $1,000 and my time

I signed up for The Right One dating service hoping that they really knew what they were doing. It costs $5000 for 20 referells. The first 3 were not even close. What a waste of time. Before I signed up the lady was saying all these guys that she said would be a good match for me and what they liked. I didn't get set up with any. I put it on hold and went to EHarmony and had a lot more success with that. I have tried to sell my membership like they say you can and after 9 months of trying, I have had no success. It was a pure waste of $5000. DO NOT do any business with them. You will regret it.

It was $5000 that wasn't easy to come by. I am very depressed about it. I lost my husband in a car accident (4 yrs before I signed up) and had recently got back into the dating game. I was hoping this would help with depression and finding someone, but it didn't. It made things worse.

THE RIGHT ONE ? IS A SCAM! Look at all the unhappy people. I was scamed too. Hopefuly someone will start a class action suit against this company. They are predators that take advantage of consumers. My story is very similar to everyone elses. Someone needs to do something.

I Joined in Feb. of 2004 I was told that I would get one or two referals a month I have only got one,that is only 1 per year. Then they try to match me with anyone they choose and not what I requested on my application. The first one they gave me I felt so bad when I found out that she was not what I requested for a match. My request was for a slim woman not the complete opposite. I am so glad that she understood and forgave me. Then she began to tell me the problems she had.

Then I called T.R.O. and said this should not count as referal and they will not take the responsibility for there error and not count this as a referal. And to my amazement they have done this many times. They DO NOT fallow there own rules. I have much more I would like so say but it has allready been said in the other complaints I have read. I am so STUPID for beliving in this service.

Was on my computer looking at dating sites when The Right One popped up on my screen. I made the appointment to see them. Thought it was one price but they said it was this price. I said I really could not afford that and was looking for a credit card and she said oh this will work and more or less took it and after her great sales pitch and me wanting to find someone. So if I paid that much it must be a pretty high class place.

I've had two meetings with 2 guys and I guess thats as good as it's going to get as I have read complaints from several people and feel the same way I do, used, embarraced, depressed and angry, mostly stupid for doing it. My son was a Judge and a D.A. and now a corp lawyer and I am to embarrassed to tell him what I did.

on 9/10/2006 a total of $1500 was charged to my credit card for a membership agreement with the RIGHT ONE dating service for a total of 6 compatible matches.

Right away i got matched up with WRONG ONES. example..i am a non-smoker and they all smoked..so i was told that they wouldn't count..not one match was a good one..as described..granted i was overweight at the time i joined...but that was back in September 2006.

In October 2006 i began weight lifting at a local gym and included cardio workouts also.. by March 1, 2008 i lost all of the fat and replaced it with muscles...i look fantastic...only problem now is that i got diagnosed with early breast cancer on Feb 29th, 2008...so i went back in person to the Right One office and wanted to find out how many more matches i have left...being that so many of the other matches were all the WRONG ONES and i was told that they would NOT COUNT...so Kathy told me i have 3 left...and Joyce told me that no..i have one left...i told Joyce about the cancer diagnosis...that it was early.. that i got it out with a lumpectomy...and am not having to go thru 6 weeks of radiation..

i asked her if i could/should renew my membership...even though i had no intention of doing so...i had already joined match.com by then...but i feel that i got so burned by this dating service...they are such a rip-off...so Joyce quick thinking that i might be upset over my breast cancer diagnosis and therefore might actually renew my membership...she assures me that i will be fine and tells me how absolutely beautiful i have become since i lost all those 75 pounds of fat...she was shocked at the muscle tone/definition i have in my arms alone...i look so good ( which i do )she says that i can now qualify to meet guys who are really hot looking and guys who are looking for really hot looking girls...the kind of guys i didn't possibly match up with earlier...but now that i look so hot and all that i can definately meet some really really good looking guys...

so i told Joyce that since i have one date left from my original $1,500.00 membership agreement...before i join up again for another $1,000 something...i would like her to match me up with one of the hotties that i now qualify to meet up with...she agreed...she said she will personally look into it herself for me...she acted so sincere.. she is so full of baloney... so i am looking for a non-smoker and of course a divorced guy...and a good looking one...

i end up with a guy who is at least 75 pounds overweight himself..in terrible health...is NOT DIVORCED...is separated but in the process of getting divorced after 28 years of marriage...i was only married for less than 3 years and got divorced in 1985.. i am 47 and look much younger...he is 60 and looks much older... i was shocked...i was disgusted... i phoned to complain...was told he wouldn't count... last week

i phoned the Right One and spoke to Kathy who told me that Joyce says i met him and that because i met him...my matches are all used up. the fact that he is separated...qualifies him as being divorced...i told her that i didn't want to meet a guy who is NOT DIVORCED..she earlier offered to match me up with a 40-something year old who was getting divorced...i said NO THANKS.. only want them divorced...and not on the rebound...so i got matched up with some overweight oldman who is not healthy and not yet divorced...

this dating service called THE RIGHT ONE ... THIS was the biggest waste of my money. i never felt i could be so stupid.... but i was overweight...and lonely... they got me good... they ripped me off with a bunch of lies. and are still telling me things that are just not the truth... that last match should NOT count... what happened to matching me up with a guy who i now qualify to match up with... not this old fat geezer...that they matched me up with.. i got ripped off.. the RIGHT ONE is the WRONG one to join.

i wish i could get my money back... NOT ONE SINGLE MATCH WAS EVEN CLOSE... THEY WERE ALL HORRIBLE... ONE WAS WORSE THAN THE ONE BEFORE... IT WAS A NIGHTMARE. a very very expensive big mistake..

just am out $1,500 . paid that amount on my credit card for services that were never met. am very unhappy and very disappointed with the untruths that were discovered after i paid all that money.

I was contacted by The Right One in Feb, 2006 saying they were responding to an inquiry I had made about their services. I had joined a local online dating service, but never contacted them. They proceeded to talk to me about the benefits of membership over an on-line service and strongly encouraged me to make an appointment with no obligations to come and talk with them about how they can help me find the love of my life. I reluctantly agreed to the meeting and once off the phone was regretting it. I decided to go hear what they had to say, since there was no obligation and I had been going through a very tough period, deeply depressed and lonely. I got to the office and the receptionist immediately gave me a form to fill out, just basic information about me.

I then met with Rick who took me into an office and started telling me about the wonderful services they offer and how I would be a perfect match, I was in an ideal age bracket at the time (44) and there were so many women that would be perfect for me, I would become so busy dating, they have a such-and-such success rate, and on and on. After 2-3 hours of being closed in this small room and fed the BS and was apparently worn down enough, Rick stepped out to get the contracts. When he returned I began expressing my apprehensions, but he pressed on with the DEALs. It all started with the $5k+ executive deluxe package to which I nearly passed out. I told him that I was not in a position to sign a contract at that time and certainly not for anywhere near that kind of money. He immediately berated me for taking up his time, I made the appointment, I should have known what I was getting into, I wouldn't have contacted them if I wasn't ready for a relationship, and he went on and on.

He then showed me a lesser deal, still over $4k. I told him that I couldn't afford that kind of money and he really turned on the pressure at that point. He insisted on knowing how much money I had in the bank, how much I made, what my expenses were, and what I was could pay per month. I tried to insist that I was in no position to sign and I wanted to take the contract home with me to review. This, I could tell, was starting to **** him off and he really turned the screws. He ended getting me to commit to a $3,000 contract for 10 matches. Signed contract in hand, he pressed me to commit to a $100 down-payment and financed the remaining $2,995 to be paid at $100 per month. He insisted that I was going to be so happy - yeah right!

I got my first match about 3-4 weeks later. She did not come close to fitting my preferences - other than being the right gender. I submitted my evaluation once I got home, expressed my disappointment and complete lack of interest in pursuing anything further with her, I also pointed out what specifically I had issue with. another month and a half went by and my second match, a near carbon copy of the previous. I am a non-drinker, non-smoker, not interested in the bar scene, active, outdoors type who prefers petite, slender, active women. The second match was a heavy set, petite woman who drinks, smokes, and prefers to sit around watching tv and eating, when she isn't going to bars, getting drunk and starting fights and riding her Harley. She even proudly showed me her tatoos and broken teeth.

Again, I immediately sent in my review and again reiterated my concerns and issues. Another 4-6 weeks went by and another match. This time we made arrangements to meet at 5pm near her home 40 miles away from my home. I called at 4:30 to say I was on my way - her mother answered and told me she was asleep (this was 4:30PM) and she would call me back when she woke up. She called me an hour later and said she just got up and had to feed her child and take a shower and would be there in about 45 minutes. I have no idea why I agreed (I am a very patient man - or stupid). She finally showed up and turned out to be taller than me and about 20 pounds heavier. (not petite, not slender, certainly not active).

I wrote to The Right One and complained that they were not giving me the matches that I had outlined initially, they were not paying attention to the feedback I was submitting (according to the contract). I got no response from them, so I put my membership on hold and expressed my reasoning for this. No has contacted me in the past two years, though they are certainly religious about taking my money out of my account. I realize that I entered into this contract of my own Free Will and was not forced or coerced into signing, so therefore I am bound to pay. I have also read the contract and it doesn't expressly state that they will work personally with their clients to provide the matches that they verbally promise. I doubt that there is any legal action that can be taken against them, especially 2 1/2 years after signing the contract. So, $3,000 plus interest chocked up to experience.

While I have no physical damage or injury, other than pride and the emotional battering. I am out a large sum of money, money that I still have about 1 1/2 years to pay off. The amount of money has put a strain on my budget for these past 2 1/2 years and still continues to. I will never use another dating or matchmaking or introduction service again - no matter how honest, harmless, or sincere they are in their practices. I have not and may like not ever date again as a result of these experiences.

I also responded to the street-side signs. MontclairSingles. Once I went to the site, it sent me directly to The Right One's website. I filled out my information and within a matter of hours I was called, and an appointment was made.

I was unfortunately in a very desperate frame of mind, and was promised the moon by the woman I met with. She promised that my special need (I was about a year into recovery from alcoholism) would be addressed. When I saw the price of the plan she was giving me I was not only shocked, but completely off guard. She convinced me that there was nothing to fear and that I should just put the 3,500 on my credit card. I am still paying it off to this day.

I went on two dates. The first one was a heavy drinker who set up our date in a bar. And the second guy was also a drinker (this time I was smart enough to set up the date myself, at a coffee house) and we had nothing in common.

When I called to complain, cry, and ask to be removed from their services, I was told that there were no refunds and that I would be put back into matching. I was put back into matching about another three times after more of my disappointed phone calls. I even contacted the parent company (via letter since they were hard to find and even harder to contact). I received a call from the Hackensack Right One office and told that I will be put back into matching.

There tactic is obviously to lead you on and hope you get annoyed and depressed enough to simply let go. I have tried my hardest to just ignore the fact that this all was a ploy. I'm guessing they just pick at random and call it matching. But 3,500 dollars later and beating myself up for being dumb enough to fall for it isn't that easy to ignore. I'm just glad that this site is here. I honestly thought I was the only one. Please contact me if there is anything we can do.

3,500 dollars spent on basically nothing and made to feel like either an idiot or difficult for wanting the service I thought I signed up for.

The Right One is a scam. They train their sales people with a book. The sales people memorize the book and thats how they get you to purchase their packages. ( everything they say to you is verbatum from the book ...they are told to do this and they have meetings 3 times a week to see how many people have memorized the book they also go over upgrading) The packages are 3695 for the basic, 5695 for the gold, 9995 for the platinum and oh my god 14995 for the executive. These prices are bull. If your a woman between the age of 20-40 you can sign up for free. If your a black male/female...forget it. They do not have enough clientele to help you at all.

The sales person will try and sell you a package for one price and the member services will upgrade your package for 1000 or more and make it seem like its a really great deal and your really saving money. They will settle for 500 for the basic if you really want to pay money. Its all about the money. If you sign the contract your screwed. You should have 24 hours to cancel but...as soon as you walk out the door they are running the background check which does not cost 400 its like .10 to them. check out public data.com. They are told to run background checks on all new members as soon as they walk in the door the next morning so the person cannot cancel. if you look at the contract it states you can cancel prior to the background check once the background check is run then you are responsible for the entire amount that you signed up for.

They only have to match you once a month unless you are good lookng then you really get as many referrals as you want. If you are smart you will not sign up for this dating service. The infamous books on the table with marriages and engagements are really old and fake. The employee turnover rate is ridiculous. One minute your talking to Melissa and the next day its someone else. You will most likely never talk to the same person more than three times. If the person who works in member services does not upgrade you or make enough money for them they will fire them as quick as they can and then bad mouth them to make it seem like its not their fault. Save your money for the rising gas prices. You really can find someone on your own.

I got a phone call from some dating service that said I had inquired online about. I did not remember every inquiring to such. This person convinced me that in just a few minuets I could be ualified to get dates with the most beautiful women in the world. All I had to do was go to the address and fill out some paper work that would only take about 20 minuets. I was tired because I had just moved to the area, but I thought it would be a good way to meet some nice women.

I was at the office for almost 4 hours filling out forms and answering questions. Carrie wasThe Right One employee that I meet with. When she told me how much it was I almost fell out of my chair. She keep on assuring me that I would be able to sell all the matches I did not use and make a profit. I think it was due to the fact that I was very tired but reluctently I signed the contract. Then I found out that the office I would be dealing with wasw in Overlandpark Kansas and I was in Wichita. The said the overland park handeled all the matches for Wichita. I had a gut feeling about this so on Monday when the office opened up I called to cancel the contract. It had only been three days and I knew I had three days to cancell by law. Again I did not listen to my gut instenct due to the smooth talking guarentee that I would soon be matched with the most beautiful girl of my dreams and the discription I had filled out on one of the forms.

I agreed to stay a member. I did not hear from them for almost three weeks. When I called I was matched with this 68 year lod grandma that smoked in a town almost 2 hours away. I declined the match. This same thing happened for the next two months. They would try and match me with women not at all in the discription I had filled out. I then called and ask for a copy of the discription form as it had been so long I could not remember what I had put on the form. I finally got them to agree to send it to me but they never did follow thru with this request. I was really mad so I went to the office where I had signed up. There was a note on the door that said to call a certain number. When I looked in the window the office was empty.

I then called Overland park and they said Wichita office had been closed. So I called the Dallas office. They assured me that Wichita closure was only temporary. The next week the overland Park office closed. When I tried to call the dallas office it rolled over to the San Antonio Tx office. That said they were handleing all the matches. I ask them how they were going to match me when there was no office in the whole state of Kansas. They assured me there was a big pool of women in the computer. That was the last I have heard from them and its been almost a month.

If you go online they still show a Wichita office as well as Overland Park, but there is nothing there. I wish something could be done with this company that has taken so much money from so many people and not supplied the service the agreed to. The only thing the done right was to sell the contracts to a third party finacial institude. Now you have to pay to keep you credit good for a service you are not getting. I also wish the third party company would be liable for supporting a fraudulent company

$500.00 to my credit card. and payment of $149.00 a month for the next 24 months

After continual badgering during the initial meeting, I signed up for this service during a particularly vunerable time in my life. I have had about 10 dates; none of the dates fit my preferences nor did I have anything in common with them. I have been in a holding pattern for about 1 year while they see if they can find someone who is even vaguely close. So far . . . no word. After 4 years, they will be paid-off next month, and I don't actually anticipate ever hearing from them again . . . and I have no intention of contacting them unless they try to take more money from me. A VERY EXPENSIVE LESSON TO LEARN!

While not a total economic disaster, there were months where it was very difficult to pay-out the $100 from my checking account. (Like a fool, I gave them access). They will be paid off next month and had better NOT try to take anything further. Emotionally, it's made me feel even more unlovable than ever before. I went to them after breaking-up with someone, and they played on my feelings of unworthiness.

When I signed the contract I was under pressure by them, they were very pushy but and convince me to stay upgrading the program at no extra cost. Unfortunately,they lied about their program and what they offered. The individuals that were sent (2) were nothing what I had in the specifications or what they promise they will be. I tried to contact the representatives several times without success.They will not get in touch with me to talk about the account. When I spoke to the receptionist( I went in person to their office) I was told someone was going to get in touch with me and of course I am still waiting.

I am being harassed at work by the financial people because I did stop the payment for a service that I was disatisfied with and not getting at all.

Thank God for this site! I had seen web ads for The Right One dating service and I, too, was impressed at how they touted the thorough background checks they claimed to do. So I filled out the online form and was contacted a day or so later by Demarion (or something like that). He was so nice, asked a few questions, & tried to book me to come in that evening (a Thurs). I told him I couldn't make it until the following Tues. He kept pushing for an earlier appt. & right then I started getting that bad feeling in my gut.

After he wrapped his head around the fact that I wasn't coming in until Tues. he transferred me to Leah. Why? Not sure. Just to confirm my appt., and to ensure that I felt Demarion was helpful enough. I told Leah I'd see her Tues. She called to confirm the appt. on Sunday & on Monday & again early Tuesday.

But THANKFULLY, when she called on Tues., I had just Googled their dating service and had read several posts on this consumer affairs website. Needless to say, I told Leah when she called that day that I wished to cancel my appt. She asked why. I told her I changed my mind, wasn't interested. She pressed for more info. I told her I read several complaints about their services on a website. She said, "I think I know what website you're talking about. But remember that we're a franchise and we have different people running different offices all over the country." I said, "Yes, I could tell. The complaints on the site were from ALL over the place - including the DFW area." She said, "Oh really?" I confirmed.

I got 2 more calls that same day from their number, that I didn't bother to answer, & they didn't bother to leave msgs. I got a couple more, one that I inadvertently answered this past Sunday. I forget his name, but he said he was calling because "I see you missed your appointment with us." I told him, "No I CANCELED my appt. with you." He asked why, and I told him to go talk to Leah about it, that I'd already discussed it with her, and didn't care to get into it again. He pressed a bit, but my patience grew thin, so he politely wrapped up the call.

I am so relieved that I dodged that bullet! I have never used any sort of dating service EVER, and was about to give this one a try. If it weren't for this website and everyone's candid comments, I too might've encountered the same emotional and financial turmoil that others have expressed.

First I received an email regarding singles over 40, so I answered a few questions. A few days later I received a phone call from Amy and she proceeded to tell me about the company and what they could do for me. She set up an appointment for me to be interviewed in the King of Prussia office on 4/12/08.

I went to the interview and met Megan. After filling out forms and answering about a zillion questions she told me that they could help me find someone and proceeded to tell me of their packages. I thought was expensive (I should have listened to my gut but she kept saying how I deserved to meet someone nice and be happy. They really know how to play on your insecurities. They took my picture and they have my social security number, license, and my bank card.

Yes, I did sign a contract. I gave them a $50 deposit and to pay them another $350 in two installment (This was for my background check). Then I would pay them $170 per month for 36 months. I just paid my first $170 installment. After I got home and really thought about what I did I called Megan on Tuesday 4/15 to cancel. She said I could not cancel. To date I have met only one man, who seemed very nice, but he really did not match my requests as he lived outside the 25 mile area and is a smoker.

Since I have signed up with The Right One it has become a hardship for me to pay the $170/month. I would like to stop them from accessing my bank account but I am not sure how to go about doing this without reprocussions.

I personally have been dealing with this company's consumer-abuse which they have perpetrated on me for over two and half years. They got me to join their company through high-pressure sales techniques, and they keep people entrapped through their contract which is nothing more than a document created so that they financially use people.

This past August, 2007, I filed a complaint with the Missouri Attorney General, but my case has been closed as "unresolved". The Missouri Attorney General's office advised me, "that further state action is not warranted at this time". One of their reasons is that Ted L. and Shane W. are stating that they have fulfilled their end of the contract. Another reason that the Missouri Attorney General's office has closed my case is that their office does not have enough unresolved cases on this company.

Therefore, the next step is for everyone who has been injured by this company to file your complaint with your local Better Business Bureau as well as the Attorney General for your state. Also, and THIS IS VERY IMPORTANT, file your complaint with the Attorney General's office for the state of Texas and the Better Business Bureaus in the two cities in Texas, Dallas and San Antonio, where this company has its headquarters. The abuse executed by The Right One (as well as one of their joint companies, known as Together Dating) takes the form of high-pressure sales, unjust enrichment, and taking financial advantage of their clients.

Here is a transcription of their "Membership Fees: PLATINUM (30+30 Introductions) $9,995-$1,000*=$8,995. GOLD (20 Introductions) $5,895-$500*= $5,395. BASIC (10 Introductions) $3,895-$500*=$3,395. *First Visit Incentive Compatibility. Testing & Background Check Fee $299.95.

I have been advised by the office of my state representative to take this to small claims court. According to the Right One contract, any claim will have to be filed in Dallas, Texas. We are dealing with people, particularly Ted L. and Shane W. as well as their top managers, who are selfish greedy individuals, who do not care how much they are hurting others. Please do not give your fight to have our government step in and make them change their business practices. A lot of emotional pain. I am in financial slavery until I can get this debt of $5,395 paid off.

I do foresee the company parading friends and relatives in court saying they have had success with the right one. It would be helpful to provide local contacts with persons damaged by the right one. 3125.00

I saw a roadside sign refering to a local singles website. I logged on answered several questions thinking I was participating in just another personal website. After entering my information I got a pop up add saying that I would be recieving a call from a representative shortly. I did recieve a call, from a very nice polite woman. We spoke for about 30 minutes and I agreed to meet with one of their relationship councilors.

After meeting with Jackie and answering what seemed like a million questions, and having mine answered, I did join. This was in January of 2008. I was assured that there were indeed many members in my area or at least within my travel range, and that I would not be matched with anyone that did not fit what I was looking for. My first match came in the mail in February. She lives in West Chester well outside the 25 mile radius I asked for, and in addition to that she had requested that she not be matched to a person that smokes. We both were let down on that one.

My second match came in March. This time I was actually able to meet this person. She was 65 miles away from me, but I went anyway thinking what's the worse that could happen. While she was a decent person and easy to talk to, she did not fit my requirements, and the travel distance light the candles on that cake. I have not since recieved any correspnddance from anyone at The Right One and my calls to them, which are now answered by an automated system have not been returned. Since they have not returned my calls I have taken measures to insure that they cannot get at my CC any longer, and I will file a report with the BBB.

The consequences are that I feel that I have been scammed. While I have been single for my entire life, I am not desperate. I work hard and live in an area where there just aren't many people to meet. While the price sounded expensive, I was willing to take a chance on this service Oh boy what a let down. By the way, I did a quick web search for complaints about this company prior to meeting with their representative. There were no recent complaints found(within 3 years) now the web seems to be loaded with them, and not from this area, but all over the country.

Be warned everyone. I too was pulled in by the road-side signs that stated Brownsmillssingles.com. Thinking this would be a site to browse local singles in my area, instead of casting a wider net, like with Yahoo or Myspace. I filled out the forms online and against my better judgment, uploaded a picture of myself. Then, I get a screen saying that I would be screened and called for an interview. At this point, my radar was up but I figured that it wouldn't hurt to listen. Well, the following day I received a missed call in the afternoon on the phone number I left on the online application. (Luckily it is a pre-paid cell phone with no tracking capabilities!)

Then that evening I received another call, but this one was not 'restricted'. I answered and a polite woman named Evelyn introduced herself and proceeded to tell me about the company and that after we talked she would be able to see if I was the type of person that would qualify for their service. After about 30 minutes on the phone with her, I was really bored and tired. I agreed to make an appointment for the next evening that she knew conflicted with an event I already had planned, but she aggressively wanted me to miss it so I could get ready to meet the Man of My Dreams! (Yeah Right!).

Anyway, after getting off the phone I decided to look up the company name, mainly because it surprised me that it was not affiliated with the website and 'The Right One' is not listed anywhere on the online application AT ALL. Luckily I stumbled across this page and I also inquired in the BBB for their rating, while satisfactory in some states, they had several complaints at each location that mirrored what I read from the Consumer Affairs reports. At this point I've decided definitely not to go to the appointment and not to call them back. I expected a phone call from Evelyn but I wasn't intimidated or worried about telling her that I wasn't interested.

At 8:30pm I get a phone call from Evelyn. After letting her know that I saw the postings online and the BBB, she compared her company to WalMart and tried to infer that every large corporation will have a few complaints against them. Ha, how dare she try to compare what they do to WalMart! I explained to her as politely as I could that I appreciate what she was attempting to do but I was not interested and to have a good evening. Well, that was not enough for Evelyn. They must teach courses on how to try to manipulate people at this business. Two minutes later she calls again. I answer and she's like, 'Hey it's me', as if we're old friends. I said, who? and she re-introduces herself as Evelyn. And now she tries to hit me with the psychological warfare and asks, 'woman to woman, you're around the same age as me....at this point I giggled because her attempt was obvious and weak. I told her that I wasn't afraid of anything and that she should be professional and treat this as a business transaction and understand that I was not interested in purchasing their product. She tried to continue to talk to me, I told her that she was not going to change my mind no matter what she said and we hung up.

Here's the clincher though. Another two minutes later some guy calls me talking really fast from the same number. I asked him who he was and he said he was from the accounting department. The first thing he said to me was 'What address do I send the bill to?' Of course I almost fell out of my chair at this point. Now I'm angry and insulted that they actually think resulting to 'scare tactics' would really make me change my mind. He continued and said that while the appointment/consultation was at no cost or obligation to me, that they still had to pay their counselors and that because I wanted to treat it as a 'business transaction' then they were going to bill me for their counselors' time. I told him flat out that if they called me again I would be contacting the police and my lawyer and would bring them up on harrassment charges. He said that becuase I signed up for the service that it was not harrassment. I stated well, if it is a service then put me on the 'Do Not Call List' and never call me again. He continued to run his mouth and get nasty, as I was hagning up on him I heard him say somehitng along the lines of 'don't sign up for things on the internet that you don't plan on sticking to, blah blah blah'.

After that fiasco I can only imagine how much more intense it is when you are actually in their clutches in their offices being subjected to their lines. I feel sorry for those who have fallen for their schemes and lost money. I'm just grateful for sites like this and others on the web that allow for consumers to help protect and warn each other. I'm not sure why this company is still operating, hopefully one day something will be done against. Emotional distress and harassment, near financial hardship

The day after I enrolled, I had a saleswomen trying to get more money and a more elaborate membership out of me, which I declined. I played phone tag with several women and met one person for one date. Non of them seemed remotely interested in having a relationship. (I wondered if they were plants of the company). I've called the company once a month for the last several months. They used to say am in priority matching. The last time I called the company, they didn't return the call. These guys are definitely running a scam.

I paid $500.00. I know of many more people who lost much more. Physical anxiety due to realizing you've been robbed, with the accompanying disappointments and frustrations not withstanding, I probably escaped with relative ease.

The Right One dating service take our money up front, but they do not comply with the agreement. The matches that were given, if at all, were not according to my profile. Then, for no reason at all, they put me on hold definitely. They accuse me of wrong doing without a cause. Nothing that I have done have been out of the ordinary according to my rights. I have looked into their complain department, and find hundreds if not thousands complains from other folks who have been defraud of their money and TRO have not fulfilled their contract. Something must be done with these pleple who live from fraudulent practices.

I was put on hold by the person of Jeniffer for not reason. I paid them one thousand dollars ($1000.00) for this service, and I received five referrals not compatible at all.

I am recently widowed, and got a call from Jason He said they had my name as being interested in their service. I don't know what I was looking at on the computer and I could have curiously got into a website for dating. I told him I might have been curious but wasn't interested. As so many before me, he kept on just come and see what we have to offer and if you don't like it we will part friends

My appointment was at 8P.M. and again they played on the emotional factor, if you don't do this now you may never get out again. I turned down several offers but Lonnie kept on offering new benefits and I would never' have this opportunity again. 'Don't tell anyone how much You paid, we are making you a great offer. From the prices others have listed I certainly didn't get a great offer. As soon as I walked out I knew it was something I didn't trust. It was 10:30 P.m. I faxed a cancelation the next day to the number given me by Crystal who said address it to the manager, who was suppose to be Jennifer.

In less than 24 hours I cancelled the contract as allowed on the contract. The initiation fee was suppose to be $299.95, plus the other charge for services. I have proof of my fax plus I called to make sure Jennifer got the fax. She did. The next day Jennifer called and acted like nothing had happened. She had matches. I told her she needed to review the cancellation notice and told her I didn't want their service. Jennifer turned me over to Genell who was like talking to nobody. I ask to speak to the owner and they wouldn't give me his name. I have again and again requested the return of my money and let them know I have not received nor do I want anything they have to offer.

I was coerced into a service that has brought me devasting financial difficulty. I have had severe headaches and nervous stomach, since finding out the type of people I am dealing with. I really just want to throw up that anyone could be so calloused and take advantage of people in vunerable states of mind. They knew just what buttons to push. You will be alone for the rest of your life