The Right One

Jennifer of Dallas, TX August 14, 2009

I had the unfortunate opportunity of working for The Right One in Dallas as a marketing agent. (This particular franchise is also responsible for the Colorado Springs, Denver and Salt Lake City locations) Throughout my employment at The Right One I realized that this company was a scam. They have a database of leads that are in some cases 2 years old. We would be responsible for calling people over and over again as if we were a bill collection agency. I personally think that it was borderline harrassment because when someone asked to no longer be contacted we would still have to call them. I never once contacted anyone that was a member of The Right One that enjoyed the service that they had received.

Constantly I would hear from people that they never matched them even after they had spent over 3000 dollars for a membership. Daily we would be bombarded with marketing "meetings" where the owner of the company, Ted Law, would come in and scream and yell at the managers that we were not producing enough. There were times where managers and employess alike would be nothing but a puddle of tears as they left the office due to Ted Law cursing them and telling them that they were worthless.

This company is all about the bottom dollar for the owner, he has no care in the world about finding you that special someone. The office is also responsible for mass hiring and firings. After doing the math its more economical for the company owner to hire a bunch of people make them set appointments and fire them for no other reason than not having to pay out on commissions or wages. The saddest part about this company is that you can feel that you are in ways stealing from people. I had to talk to widows that were living on a fixed income that would cry over the phone wanting to have some glimmer of hope that we could find someone to just be a friend, in the back of my mind I knew that we were just going to take what little money she had and never set her up with anyone. Overall, I would say BEWARE!

This particular franchise is not something that you want to get invloved with! Please, if you are reading this wondering whether or not to go in to find the love of your life, DO NOT GO! You will have less money and nothing to show for it. This is not a business of finding the perfect match, they could care less, they just want your credit card number. Trust me, I worked there.

Darryl of Dresher, PA August 11, 2009

Went to their office in King Of Prussia back in January. Was very down, going thru a bad breakup & really could of used a quality dating service to help me find a good match. Got a very hard sell from Janet. In fact, she said if I left the office without signing that I would not be welcome back. After about 3 hours of going back & forth, & listening to all her promises I signed the papers. Over 3,000.00 & a monthly retainer fee (which I'm still not sure what that was for).

She promised me a date within 3 weeks(before Valentine's Day). Well I didn't even hear from them until I called them mid way thru February. The first woman they gave me was on hold & they didn't realize that. So, another month had to go by before they sent me someone else (even though they say they have so may woman to select from). The 2nd woman I was sent was nothing like I asked for (won't go into details). The 3rd woman seemed like a good prospect, but she had a date on Friday night & Saturday night, so she asked me to meet her for lunch on Saturday. I was 15 minutes late & she left & wouldn't return my phone calls. I suspect the fact that she was dating other had something to do with her lack of understanding for me not being able to find the place. The 4th woman, without being mean, did not have the looks I desired (or very few men would). The 5th woman was a one date thing & didn't work out.

So, I had 4 dates over 4 months with no positive results & very little communication with The Right One. This is when it got worse. They sent me no communication in May, June, & July. They completely forgot about me. In August I finally contacted them & they never returned my call, but rather finally sent me another match. Please understand that when I signed up I told them I was use to dating younger woman. They promised me they had plenty. The match they sent yesterday is 43 with 2 kids. There's nothing wrong with 43 or kids, but that wasn't what I was promised & if I wanted someone 43 with kids I could just walk thru my neighborhood & find someone who matchs that profile.

I am very disappointed in The Right One & feel I deserve a refund. They have done nothing to help my dating status & have not held up to their part of the contract. They even forgot about me for 4 months. I do not recommend them to anyone.

Diane of San Diego, CA August 7, 2009

I went to talk with Shyla F at The Right One with the intention of gathering information about their "services." Of course I received the hard sell and signed up - ~3600.00. I spent over 2 hrs with her during which I asked a multitude of very specific questions. I am 54 years, I'm very active, and moderately attractive. I asked questions about women in my age group and how many men they have as clients in my age group who are willing to date women their own age. I was told The Right One caters to people in my age group. And I was assured most of the men in my age group wanted women my age.

I was also told they would communicate my matches to me by email - the person's name, age, height, and a couple of sentences about him. Within a week I received a call from a man - without any notice from The Right One. He seemed like a nice man, but there was little about him that seemed like a good match for me. I called The Right One to confirm they had sent him to me. I spoke with a new employee (with the company 1 month) named Elena. She informed me that she had matched me with this gentleman.

I had been expressly told by Shyla that she was "my match-maker" and my matches would be made personally. Elena told me this gentleman was several years younger than me, which I don't mind, but he may. She went on to tell me that women my age were hard to match because men my age want younger women. She pulled up the profile of the man who they had sent me and commented -"Oh ya I remember him - he's odd."

I asked to speak with Shyla. I called 3 times and left messages for her to call me before I was able to get her on the phone. Her tone was completely different from my initial interview. I felt like a scolded child. When I mentioned stopping my membership she informed me she couldn't help me any further - that I would need to call their headquarters in Dallas. By that time I had already read some of the online blogs and now realize there are no refunds. This is a scam! How can they continue to get away with this? Are there any class action suites? I would like to speak with an attorney if there are. These people operate just outside the law!

Eugene of BRIDGEVILLE, PA August 7, 2009

It started by having an interview in which I had to bring my license and baking card. Then it lasted three hours instead of one. She then went on about different packages. After the ridiculous prices that she had offered me, I stood up and said, "No thank you." She then proceeded to follow me on my way out of the door because she seemed desperate for business and started to cry. So I ended up working something out for a one-year term, which is probably one of the worst things I could have done.

After about five months, I finally got the first connection who never even called me back. The second date that I went on I made a connection but it was the wrong person. I'm six-foot and she was like Bilbo Baggins. I have two boys and this lady thought I had three girls. The whole scenario was incorrect. After that nobody called me for six months. To make a long story short, that place sucked. I would like my money back for their misservices.

Tom of Duluth, GA August 5, 2009

I forgot to search for them on here, but I knew in my gut that this company was shady. They have signs around Atlanta as "gwinnettsingles". I called one day, and was contacted several times and asked to come in. I attempted several times to get information from them via phone conversations regarding exactly what they offered, and what the rates were, but they insisted that I come in for an "interview".

So, I was bored today and called them up, and they said they had an opening this evening, and I came in. They gave me a fairly basic "singles" survey to fill out, and then Rick came in to discuss my "application". It was a bunch of small talk, and he kept saying how they were an "elite dating service" (the word expensive is all that kept running through my head). He asked me how I currently look for dates, and asked how much I normally spend, etc.

After a lot of hot air exchange, I told him that I would not sign any contracts, if that was what the company was offering. He told me it was. That was when the idea of "SCAM" was confirmed in my head. He told me that their minimum "package" contract was at least 1000. I told him that there was NO way I planned on spending that amount of money for an unsure thing, or for something that was not guaranteed. He tried to give me some spill about when I decide to be "serious" about a relationship, then I should come back. HAHAHA I left their office feeling GREAT that I had not been scammed by them. ;o)

Darlene of Batavia, IL August 2, 2009

OK, here we go...How does the Right One keep on getting away with consumer fraud? I had signed up in Feb. '09 with Eli. She told me numerous times that they were a very particular service and that all clientel had to be financially stable. I went through the same 'hard sell' tactics as many others have described. I phoned the 800 number within 48 hours to cancel my contract explaining that I was in a financial bind and was advised to file bankruptcy. Shea told me that my salesperson would contact me. I called the following day, as no one had contacted me and Shea said that she had referred my request to her 'supervisor' and assured me that I would be hearing from her 'shortly'.

I called every day for a week and got absolutely nowhere. No one ever called me back. I registered a complaint with the BBB. They came back and told me that my cancellation would have had to have been in writing within 72 hrs. of the sign on date. I was mislead into believing that a supervisor was working on my request. 1600.00 later they continued to hit my card for payments.

I had also disputed charged with the credit card company and got the same story-I did not cancel in writing according to contract terms. In the 5 days straight that I called in to them, Shea did not suggest this at any time. I then sent a registered letter stating my frustrations. The letter was signed for-no one has contacted me and it has been over 2 months! How's that for a reputable company? They have my 1600.00 for NOTHING AT ALL.

No services were ever rendered to me. I will be in bankruptcy as of next week. I work very hard for my money and will never trust another outfit without checking 'Consumer Complaints' and 'BBB'. It was apparent from my fist call to them that they had no intentions of doing the Right Thing.

Theresa of Collingswood, NJ July 30, 2009

they scammed me out of 9k. My interviewer was Janet at the Cherry Hill office. Within the last couple of weeks, I had just buried my dad after watching him die a slow death from Alzheimer’s, had moved my mom into an assisted living facility, am watching my brother go through bladder cancer treatments and my daughter—cervical cancer. I have been divorced for over 25 years and was feeling very lonely and vulnerable, so on Saturday, 7/18, I decided to look for something online. I filled out this questionnaire and read the success stories for The Right One.

On Sunday, July 19 while sitting in the kitchen, received a phone call from a woman by the name of Mary. She told me where she was from and told me that was chosen because of the profile I selected; don't pick just anyone to come in for an interview. She asked if I could come over right then and now. I told her I had just come from the cemetery, didn't have plans, but I wanted to get a shower first. She said it would take 90 minutes and I'd meet with a counselor. I reluctantly agreed. My appointment was for 4pm, I got home at 6:30 PM.

I went into their office and was greeted by Janet who took me back into a conference room. She began to ask me questions about my entire love life which lasted forever. She then showed me a piece of paper with 2 plans; one that cost 8k and one was 9k. The difference was the number of introductions you get 20 vs 26 and the latter there was no monthly fee attached; ridiculous after paying 9k. She kept saying that if I didn't go for it, I'd be stupid and I'm not really serious about having a committed relationship.

She came back and asked me which credit card I wanted to use; I said I have to think about it, she went on and on about how I have to do this and while I was sitting there, she ran a background check, so I'd have to pay immediately 400 for that. Although skeptical, I gave her the card but wasn't sure that was even actually done. She took the liberty of doing a credit card slip for the 9k which I kept. My head was spinning by that time. I was scared and didn't know what to do.

She then came back with 2 old fashioned credit card forms; one in the amount of 400 and one for over 9k. I said I did not feel comfortable putting this money on my Am ex, because I’d have to pay it off in 30 days. She then started asking me about my assets; how I could cover the amounts. Then she came in with a contract. Backing up, she came in with 2 forms that were profiles and I could not see them and she blew them up so I could read them. Then the contract which I had to initial and sign. She said I was not obligated, but kept pressuring me and pressuring me. I told her I could not see it and she read through it for me.

I got home and read it with my glasses and low and behold, she did not mention that the contract said that I had agreed to pay the full amount and the bottom of the contract had my Am ex # on it. I said I did not want the service and she said I had no choice and had to come up with a credit card. She held on the phone, I was frantic, begging her to cancel the contract and she insisted I look around the house for other credit cards. I had no way of paying 10k on my Am ex. The only card I had was my mom's MC which I gave to her. I had no choice. Now I am a total wreck, cannot function at work and am on medication.

I filled out the questionnaire, once again, before all of the pressure and facts were laid out. This business is operating like this all over the country! I was literally scammed out of 9k along with many other people there and in King of Prussia office. I was pressured to the point where I had to sign to get out of there. I cannot afford this and would like to get my money back.

Marc of west valley, UT July 30, 2009

Well I got lured into the hope of meeting someone as I work too much to really go out and look for a date. They got me in there and told me how much fun I would have meeting people that matched my profile and such. Basically I got duped I actually went for it and it has been a joke

They have "matched" me to people with intrests not even close to my own. well sort of I wouldnt really know as in they gave me a phone number and a name and as of yet I havent been able to get a hold of anyone on those phone numbers its a sham a swindle they get you to beilive its going to be fun and they take your money and give you fake numbers to call. I cant beilive I got suckerd into this hopefully My loss can be your gain please stay away from these criminals.

Debbie of San Diego, CA July 23, 2009

i was lured into there office by a sign in the neighborhood that said 'carmelvalleysingles.com'. I thought it was a community activity club for singles. they did not give me corporate name until the interview. They told me over phone they couldn't give me details and they interviewed their members for shared interests etc. I never got to look them up before signing contract. They gave me a heavy sales pitch that this was a one time only price. That they had a perfect match for me, they described a new member that fit exactly what I was looking for. How worth it was to spend the money to meet a wealthy serious man looking for marriage.

They took 3,000.00 from me and took weeks to give me a date that was totally inappropriate. I have only had a few matches and all were losers with no jobs etc. There was no man as promised in their membership. Everyone I spoke with was very unhappy with this service. They are a scam preying on the vulnerability and desperation of single people looking to meet a quality person.

Bobby of Dallas, TX July 18, 2009

This company is a scam and I advise potentials customers or employees to avoid this company. This company used to be called Together and then the company filed bankruptcy and re-opened with a new name The Right One. This company claims to interested in its members but the owner could care less, they are mainly concerned with how much you can pay and how much they can get out of you once you sign up. The owners promises full benefits to its employees and high commissions. Once you are employed, you are forced to work 12 hour day without breaks and work on your days off without any overtime pay. Payroll is never right and you get the run around from the owners on correcting their mistakes. To become a member, you will go through high pressure sales and hours of interviewing time.

Once you become a member you are hardly called with quality matches and when you are called the representative will try to find reasons to make you pay more. This company will do or say anything to get you to sign up but will give you the run around on a refund if they can not fulfill the contract.The owner of this company has gone out of business before and will be a matter of time before they will go out of business again since they can't seem to service their members. The prices for this membership begins at 3,695 and ranges up to 14,995.00. If this company calls you to sign up, I warn you not to get involved and if you are a member and are unhappy with the service, you can file a complaint with the BBB or the attorney general. If you do research you will find several other complaints filed online and with the BBB.

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