Matchmaker

Suzanne of La Fayette, GA May 17, 2009

I have been exploited for this company's profit. Instead of being matched with men that were suitable for me, I have been used as an introductory match for men that have just signed up.

I asked to be matched with men in a certain age group, instead I have been matched with men much older than me. I asked to be matched with men within 50 miles of me, this didn't happen either. They have no intention of finding a good match for me. Their only priority is making money.

They have a forced arbitration clause in their contract which states that you must use BBB. A company that they pay a membership fee to. Can you say conflict of interest?!?!

Michael of Woodridge, NY May 8, 2009

they took money from my bank account without notifying me. they used false advertising to trick me into thinking i was buying "Subscription Plan: 1 month for 34.95 USD " ...and then when the month was up they just took another 34.95 again without notifying me. they dont have a phone number listed.

Carol of Kansas City, MO April 15, 2009

I went to inquire about Match Maker Int. and spoke to the owner. I was in the office well over 2 hours. I asked repeatedly how much it would cost to join. He evaded my question several times.When he finally pulled out the price sheet, I said I would never pay that kind of money for something like this and he asked me to negotiate with him. He said I could very easily afford his prices and there were people who made less than me who have signed up with him. He showed me pictures of very successful men and told me I would never be able to meet men like them on my own.These men are supposedly on the list for my matches at some point in this process. Also, he told me not to come back if I didn't sign the contract that night. He was very high pressure and kept putting papers in front of me to initial even before he showed me the price of signing up.

The first match was supposedly mailed to me and I never received it. I called and they said they would put it in the mail again. I never received it the 2nd time. I called them again and told them I not only hadn't received it again but I had not heard from anyone getting me as a match.

I immediately asked for a refund thinking something was just not right but instead I got alot of excuses and said they were putting another match in the mail that day. The contract states that a refund can be asked for before the first match. Since I never received the first match nor heard from the 1st match I assumed that I would get a refund minus 400 for the credit report they ran on me. When I got the 2nd match the man who called me felt like he had been pressured into signing a contract as well and was taking steps to get his money back.

When I told them about our meeting and we both felt like this was a scam the office manager told me she didn't like someone bashing them and wanted to match me up with someone else who has had a good experience with them. I have yet to hear from him and it has been a month since she said she sent him the match on me. I am seeing alot of other complaints on line about this company with similar problems. Is there anything that can be done or any class action suits against these people?

1,500 on my credit card for the membership.

Richard of Pt Huron Twp., MI March 19, 2009

I entered into a contract with Matchmaker International under the agreement I was to have dates with women within 30 miles from my residence and the women were to have no children. The first date lived 54 miles from me and she was screaming at her kids while I was talking to her. I see this as a Breach of Contract.

Cost was 1495.00.I would like this amount returned to me prior to contacting an attorney. I feel this company thrives on people in their weak moments.

Noel of Laguna Beach, CA May 6, 2008

My partner and I use a unique email address to communicate with one other party, and no-one other than this person uses that email address. That unique email address has been registered as a free entry with Matchmaker.com, we have called Matchmaker.com asking for the IP address of the computer used to register our email address but they say it is confidential information.

I have since looked at the matchmaker site and can see that anyone can register any email address with no verfification ..... how can we stop this hapening or at least prove the computer that was used to register on the site.

The party concerned is the father of our daughter who has limited visitation. We have now received over 200 unsolicited emails on our email now all of which started straight after the Matchmaker registration.

Charlie of Maineville, OH March 7, 2007

I believe I paid about 200-300 dollars via credit card. The waiting began, until I was finally contacted with about 4 matches in about 3 month's time. This seemed reasonable to me. However, as the matches continued coming through the mail, there were several occasions where I would call the phone number provided, but would not get a response. I always followed up by calling the Matchmaker office, where they agreed to not count the non responsive matches against my contract. I made it clear in my initial interview that I wanted to avoid that situation with Matchmaker. After nearly a year, I did not receive the number of matches discussed when I first signed with Matchmaker. I called and left a message on the member's line to complain about the number of non-responsive matches I had received. My last message never got a response...and in fact, the matches stopped coming completely.

Clif of Marshall, MI February 5, 2006

I went to the matchmaker international to find out more about their dating service. Although I was reluctant I decided to give it a try. The saleperson, Crissi, was very helpful and seemed to be willing to work with me to find compatible matches. She assured me that there were many compatible matches for a man like me. She furthermore told me that if I later decided to stop using the service that I could either 1-put it on hold and resume it at a later time, or 2-Sell the remaining matches to another member or a new incoming member. In any event she assured me that this is a painless process aimed at customer satisfaction.

After 12 matches it became apparent that none of the women I was 'matched" with were anything close to what I was looking for. Each time I complained on the return form in a "nice" manner. I  did not want to ruin the situation for them but wanted the service to know that it was not working for me. Three of the matches did not show for the date, 2 others kept me waiting for over 45 minutes, and at least 1 showed up  sick with a cold and told me that she only came out because she needed some dinner and was too sick to prepare it for herself. Needless to say that none were  even close to what was promised.

One lady told me that you  won't get a serious match until you have gone on at least 20 matches. When I asked for my money back I thought that Crissi would honor her offer and help me recoup most of the money I had spent. 25OO. When they refused and told me that I forfeited the balance of the matches and that they would not reimburse me any money. I decided to take them to small claims court. The Judge said that since I had nothing in writing that  he could not enforce any refund. I figure I am out approx. 2000 to a bogus dating service. Lesson to all who are reading this. Don't take the salesperson at her word, regardless of how pretty and sincere she seems to be.

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