Lifemates

Rauf of Calgary AB (04/20/09)
Brief Summary: 1. Became member 13 Aug. 2008. Paid 4036.20 for 12 referrals during a 12 month period and photo session. I am a male, 49 years old.

2. Till end Nov. 2008, got 3 referrals, BUT none of them met me or went out with me even once.

3. Complained to company in writing Jan. 18, 2009 and asked for full refund. Received no written reply to- date.

4. First phone call from company after end Nov. 2008 received on April 7th offering a 4th referral but no mention of my complaint. Refused to discuss referral.

5. In the meantime also wrote to Credit card Company to get refund from Merchant. They sent me a letter dated 30 March saying they cannot do anything as merchant is still willing to provide service as per agreement.

6. I dont want service anymore as i have been emotionally very disturbed by being rejected 3 out of 3 times by supposedly pre-screened candidates by Lifemates.

7. Either i am useless (all true info. provided to Lifemates at interview stage), or Lifemates does not pre-screen as stated in agreement or is referring fictitious persons.

1. Membership cost: 4036.20

2. Time and money spent on communicating with comapny and credit card company and searching for solution: over 50 hours at 100/hr = 5000 (100=my professional charge out rate as an accountant).

Ruth of Montreal, QC March 24, 2009

Ruth of Montreal QC (03/24/09)
I was hell bent on this compatibility thing when I joined Lifemates. After going through a distressing divorce, I was very frustrated. I and my ex-husband were not compatible at all. We got married only after knowing each other for a short while and then the monster differences began to show their ugly faces. After the divorce, I had made up my mind that I would never get into a relationship with anyone. I was depressed and angry at the whole concept and wanted to be independent. A friend introduced me to Lifemates, and lo and behold they were to prepare a compatibility report for me! I was impressed. This is what I was looking for all these years. When they sent me on the first date, I was quite apprehensive. But it seemed they had taken care of my wishes. I like him. Thanks Lifemates.

Not married yet but happy enough to write a positive review.

Jacquie of Ottawa, OH August 30, 2008

Jacquie of Ottawa OH (08/30/08)
I was about to enlist and sign up for lifem ates but thought the cost was pretty expensive. Came home to think about spending about 4000.00 Started reading some of the posted comments and decided I had been wise.

It is true that the tactics and well let,s call it the sales pitch is down right emotionally draining. Play on your feelings, make you talk about your past experiences and they will save us, Yeah right. From what I read all i lost was some pride, you poor folks lost your money

Farah of Toronto, OTHER August 13, 2008

Farah of Toronto, Canada (08/13/08)
I signed up with Life mates Canada in Ottawa, about 11 months ago and they charged my credit card three times for a total of 2700 CDN, but I have received no services from them. They just once left a message for me about a referral, with no other info to contact him.

After that, I tried to contact Life mates, but they never called me back. I even sent a fax to them but nobody cared to reply.

But, at the same time my credit card was being charged for 3 times until I cancelled my credit card. Then I had a message from them that I can not cancel my membership and surprisingly, they charged my new credit card without no service again!

Mark of Ontario, OH May 19, 2008

Mark of Ontario OH (05/19/08)
Sickening membership fees, terrible afterpayment support and 6 references in over one year. Only one even remotely close to compatible, two were atleast interesting to talk to for a couple hours and two never even returned my messages leading me to believe they were false references just to shut me up and stop me hounding the company. Have not spoken to anyone who had dealt with the company in any capacity who were satified with the experiences either. Wish I had looked harder online and read all the negatives before subscribing. Should've realized when they refused to supply any references. Any advice?

Lost 2500 that would've been better spent on the high price of gas or perhaps throw into the wind and atleast enjoy watching the hundreds twirl in the gusts.

Margaret of Toronto, OTHER April 3, 2008

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |