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Xen of London OTHER (05/07/08)
I have been a user of Facebook for over a year. In this time, i have my profile disabled numerous times for the following reasons. -Spamming (replying to too many of my friends messages and sending messages to my groups. I mean, if these people don't want to get my group messages, then why join my group?) -Harrassment (they won't go into detail but i'm pretty certain that they disabled me on the say so of a woman who used her account (who has since been disabled for being a fake!) to have me disabled. I can assure you, i have harrassed NO ONE) When i started a new profile on Facebook, the first message i got was from [her] goading me. I blocked her that very instant and avoided all contact with her. After was disabled she continued to harrass me with her real account by following me around and commenting on various groups, videos, postings or photos that i was connected with, just so that i would receive a notification from Facebook. I reported her harrassing me to Facebook but she is still lording it up on there... -Fake Name (Apparently my name is a fake and even though i've provided them with a scan of my passport this is not good enough...
Today, i lost my profile again. The message i recieved was as follows: Hi, Fake names are a violation of our Terms of Use. Facebook requires users to provide their full first and last names (i.e. no initials). The question is why ME? Why are they doing this to me simply because i have an unusual name? I have just written back to Facebook to ask them why they continue to antagonise and discriminate against me because my name is unusual. No doubt they will ignore me all together or send me the usual standard robotic response... I don't mean to sound like a drama queen, but as much fun as Facebook is, sometimes i really do question if it is worth it. I can appreciate that they will never keep all their users happy but i feel as if i am purposely antagonised by the Facebook User Operations team, in particular BELLA and it has affected me physically in a number of ways
The main effect is probably stress. Suddenly being cut off by all my friends, family and colleagues for days on end. Having my connections fried! My photos, groups, events, messages, notes and gifts all vanish forever. It's quite distressing. I'd even go as far as to say that they've made me feel depressed at times. There are numerous groups on Facebook petitioning for not only MY return but the return of other people who have been unfairly disabled without a proper explanation. Not to mention those petitioning once and for all for Facebook to stop disabling EVERYONE for stupid reasons.
Just to be clear... for me, this is not about money. This is about me being treated differently to other users of Facebook. This is about me being affected by the persistently antagonistic working practice of the Facebook User Operations Team. If i could write to Mark Zuckerberg (CEO) i would've done it already, but he's a tough guy to get hold of....
Nicola of Salsburgh OTHER (04/15/08)
I am siick of going into an application and the message reads one of your friends have ..... and when you click on it, its an advertisment for something. This is false advertising and an absolute nuisance to me and fellow users. This is not acceptable. I click on these things hoping I have a message from a friend but all I get is a company trying to sell me things. If this does not stop I will cancel my account with facebook.
The physical damage is the mental damage to myself as this site is my only way of comunicating with friends and if i get a false message saying one of your friends sent this or invited you to a specific page you will click on it. its not fair
Nathan of Ottawa OTHER (04/09/08)
I sent a message to a former friend of mine, basically asking him why he's been ignoring my messages.
He reported me to Facebook as having harassed him, which I certainly did not. Facebook is unwilling to discuss the issue besides pasting the obvious nonsense,
In regards to the warning that you have received, we do not allow users to send threatening, sexually explicit, or harassing messages to others. Unsolicited messages will also not be tolerated. Unfortunately, for technical and security reasons, we are unable to provide further details regarding your warning. In order to prevent this from happening in the future, please refrain from sending messages of this kind. For more information on conduct prohibited by Facebook, please read our Terms of Use, which can be accessed by clicking on the terms link at the bottom of any Facebook page.
I have asked over and over for a human to review the issue, and have been ignored. I have even sent a BBB complaint and have been ignored. What must I do to get an actual human who is willing to review the issue?
Sabrina of Berkeley CA (05/27/07)
Facebook has provided a simple online and near instant means of communication for students to be connected to their school. However, by adding multiple applications to the Facebook network the company is moving in a direction that puts people in danger.
One example of this is their latest means to create funds for the company--an application called 'docs'. They have outsourced a company called Scribd so students can view works of other students. The danger lies in the outcomes of such a convenience: Plagiarism.
Plagiarism is something that school administrations have been working hard and tirelessly to make students aware of what it is, how to avoid it, and its consequences. Facebook is now providing a direct link to a site that offers a "Great Library of Schoolwork" where anyone can contribute. Over 50,000 documents have been uploaded, including problems sets, ebooks, lecture notes, and random funny stuff. This is an instant and free link to view works of other individuals. The simple act of providing this link undermines the protection efforts of the academia community.
Applications such as these skew the serious nature of plagiarism. Plagiarism is an easily misunderstood concept with severe consequences. Providing links such as these to unaware or misguided consumers is a danger to school systems, and individual people (i.e. students).
The company Facebook seems to understand this danger. In the protection of their company they have this to say about the application: Facebook is providing links to these applications as a courtesy, and makes no representations regarding the applications or any information related to them. Any questions regarding an application should be directed to the developer.
This statement is a disguise (via a back door) to hide and remove the responsibility of their company to ethically protect their users.
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May 17 2008
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