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Consumer Affairs


Is this your Business?

Events and Adventures

Bellevue, WA


Consumer Complaints & Reviews

I went in to the Houston location a few months after moving in to town. I run a small business and work a lot. I thought the club would be a good opportunity for me to meet more young professionals like myself. I was interviewed by two representatives in the office. They asked all kinds of personal questions in an effort to have me believe I was actually being interviewed and not just distracted for a few moments before they would close me into signing up. The two women working were raving about how many of the girls would love to meet me and that it would be so much fun. After reading many terrible reviews, I can see that this must be a learned pitch the individuals responsible for signing up members are taught. I paid a $100 deposit for my papers to be processed. I attended one event at Pub Fiction in midtown Houston. Much to my surprise, the average age of all attendees was roughly 12 years older than myself (24 at the time). The members were nice people and I stayed to have a few conversations but left about an hour after arriving. I thought this might not be the case with all members since I was told there were several thousand in Houston.

I attended a second event at the Omni Hotel bar near the Galleria. The people were different but the average age was about the same. Just to be clear, I have nothing against that. It's just that I was told there are thousands of members in my age range during my interview. The next day, I called to cancel my account and was told my account would be frozen. Thinking that would be the end of it, I was glad to be done with it. After two years of not receiving a single call or letter, I received a call from a collection agency looking for over $1500 for my delinquent account. Though this company may provide a great service for some people, the way they handle their business and the tactics they must be teaching to their reps is very fraudulent. Avoid this company at all costs. Being new to the area and rather desperate to meet people, I signed a document that I was told was a form for my background check. It turns out it was a contract for one year and the fees ended up being over $1500.

I met with a membership director in the Nashville office where I naively did not read all the information being thrown at me. When I texted them later that day to inform the woman that I was not interested, I was informed that I was not allowed to cancel my membership. I was not aware I was even in a contract. The woman had informed me that what I was signing was an agreement for them to run a background check. Never once did she discuss with me their cancellation policy, though she did explain that if I got married, the money would be prorated. The next day when I threatened legal action, the manager actually called me a 31-year old adult illiterate that had no friends. People need to know to be aware of their manipulative sales tactics and that they do not allow cancellation, especially the later. Any sales agreement requires one to discuss the cancellation policy and they do not. They actually avoid this at all cost.

Don`t sign up, do not sign up, do not sign up! If you do, they won`t let you quit even though you are not going anymore. They will charge you until your contract will expire. They did not tell me and stupid me signed up for 3 years. Now, I have to pay for 2.5 more years. I won`t ever be able to cancel it. Save your time, and your money for something else! Trust me.

Events and Adventures promises that they do background checks to make sure people with criminal records are not members, which is a lie. Being in this economic situation, I asked about their return/refund policy. They said that they are willing to work with us to see if lowering payments is feasible and if not, they will be glad to see what they can do. Of course, I insisted on a worst case scenario. And yes, if that came to happen, they will do what is necessary to keep us satisfied.

They never were upfront about their 3 day return/refund policy, the shortest refund policy I've ever heard of from any respectable company. Plus, you go into E & A to get a service you are paying for. It is not a loan! You are paying for it and if you no longer want a service you are paying for, you should be able to cancel regardless.

I spoke with their office on 2/27/12 and informed them that I left a message on 2/26/12, less than 24 hours after signing up on 2/25/12, that I wished to cancel. I did not get a call back so I called again on 2/28/12 and was told that they would send the information to the accounting department and that they would be giving me a call. When no one called back, again, I called and got the email for customer support and sent an email to cancel on 2/28/12. Three days later, when no one still returned my call, I called and Holly at Events and Adventures replied that the person was on vacation and would be processing my request upon return. Never once during three calls canceling the membership did anyone from their staff inform me that it needed to be in writing and further that it needs to be sent certified mail as I learned from Troy's call today. Today, 3/7/12, I received a call from the sales representative Troy, stating that my account would not be credited since I had not sent the cancellation in writing via certified mail. Their agreement makes no mention of requiring it via certified mail, FYI. It only offers to send it to their office or send via telegraph. I'm not sure who you think in this day and age would send a telegraph, however. I will reasonably assume that email should more than cover this aspect of communication to cancel per California law.

I offered to fax the information on 2/27/12 and was told there was no fax number. In addition, I sent an email via the customer service contact link on the website to address this issue and cancel the contract on 2/28/12, which is within the 72-hour period. Since the office is closed on Sunday, I diligently followed up to ensure that the notice was communicated to their office upon the opening on Monday morning. I have the phone records of the calls as well as email communication from Holly stating that they received the information. Again, she made no mention of needing the notice in writing. In fact throughout the process, I have communicated with them via email and phone calls so I feel that I am in full compliance in this regards as I did cancel in writing and in fact they acknowledged that they received the cancellation notice. When I met with Troy, he showed me a sample of the types of activities and said that it was representative of upcoming events in the area. I explained that my location on the peninsula was in between the San Jose location and the San Francisco location and specifically asked if there were activities in the area near Redwood City and he said yes, there's a lot over 300 per month. I have printed the calendar of events and can verify there are no 300 events nor are any in the area as I was told. In fact at this time there are only 4 events on the calendar for the upcoming month!

I was not able to view the actual events until I signed up, and upon returning from signing up, I found that in fact there are no scheduled events in this area. The events that are listed are at least 45-90 minutes away or more given the times and Bay Area traffic. I then determined that this was not a good fit, so that is the reason for my cancellation. This is a poor sales tactic to say the least and very misleading for a consumer. I certainly hope that they train their employees in handling cancellations as well as train their sales personnel to actually attempt to see if there are actual events that would meet a prospective member's needs. In fact, why would you want to engage customers who would be unable to attend events based on location? When the salesperson called today, instead of customer service, he was rude and unprofessional and argumentative and insisted that it needed to be certified mail only, which is not part of the policy regarding cancellation nor is it noted in the membership agreement. This is obviously an attempt to be paid his commission on the sale and I do not appreciate being lied to or bullied, which is how he came across. I'm sure that this is not the experience that they would want their prospective clients and members to have. I also have a witness who overheard the call on speaker on my car phone and was appalled at his demeanor. I further want to mention that this woman is someone who was interested in this club and lives in San Francisco so she might be able to attend events easily.

On Sunday morning after leaving the message to cancel, I contacted Bank of America, to stop the charge and they told me it was in process so they could not stop it. I have a reference number of the call and have contacted them for assistance with the refund process through their consumer fraud division. They will be calling Events and Adventures to discuss. In addition, I have filed a complaint with the Better Business Bureau regarding this company's practices as it relates to misrepresentation. I hope that they will do the right thing with regards to the refund. However, I am fully prepared to file in small claims court based on ample documentation of my numerous attempts to cancel the membership within 72 hours.

I became a member and met the terms of my contract. I fully paid for the contract and was told I would be a lifetime member. In July, I had requested to have my membership to be held due to school/work. I was not charged while I was on a hold status. Out of the blue, I am charged for December and January. I received my statement and attempt to access the website to find out. I was completely blocked from logging in. I emailed the main person I normally have contact with in January. I was referred to Susan **, Member Services Coordinator. She did not return my phone call in January. I sent another email to this fact and finally heard back from her.

There were several emails back and forth in February attempting to find out why I was being charged if I was on hold. First, they told me that the months I am on hold will be added to the end of my contract. I told them my contract was already fulfilled. Then, I was told about my charges which supported my stance to begin with that I was not charged while on hold. I inferred that somehow I was taken off hold since the charges are automatic on my credit card and asked about a credit or refund.

I was told I did not qualify for one, and on a phone conversation, Ms. ** was rather rude and condescending to me. She flatly refuses to acknowledge any error on their part and said after the fact that I was required to give an end date to the hold. I told her I was not told of this and expect a refund. She refused. I also told her it is unjust to charge me the monthly fee and yet I still have no access to the website and the events calendar. She refused to give me her supervisor contact information or name and said there would be no refund. I am seeking redress with my credit card company for the fraudulent charges to my account without any services provided for that time.

I signed up for Events and Adventures approximately 5 months ago. It cost me $1,000 for a 6-month membership. I'm very disappointed in the events and the quality of the people. I dated one of the male members to only find out he has made his way through many of the female members. This man happens to be a "lifetime" member. There is also a lot of juvenile behavior (rumors, back stabbing, and meddling) and cliques. Also, they don't do any kind of background checks and/or screening of their members. I wouldn't recommend this organization to anyone. Save your money!

I was told there were qualifications to join the club. I was told each member went through a background check. I was signed up and paid without any checking at all. The more I read through the paperwork, the more fees it mentioned. Since it was already stretched at $1,500.00, more fees on the way and truly a scam, since i was not checked out. I have submitted my cancellation letter today. It was notarized, faxed and FedExed to the office. I called and they have received my fax but no return phone call. I have worked my whole life to have an excellent credit report! Please post if you have any advice.

I joined Events and Adventures in November paying $3,200 for a three year membership since I thought I would help my new decorating business and I was told I could write it off as a business expense. The financing fell through on my business and I had to move back to Canada. I advised Events and Adventures I was moving back and the contract says you can cancel if you move 100 miles away. I has taken two weeks for a reply about a refund. I was asked if I wanted them to hold the money in case I return and they would give me a membership for 5 years. I said definitely no and gave them 24 hours to reply. Times up. Looks like a law suit.

I joined E&A in Dec. 10, 2011 after hearing it on the radio and sounding like a good organization to attend. Rushed through the interview, the scam artist, shortened down the contract in a few simple riddles, not to point but giving an idea what it was about. I was told the payment I made that day was for the first month pay and interview fees, understood. Speaking about all the parties they throw and how exciting it was to be part of them is the biggest lie anyone can ever tell. After a week or two was the holidays and I had still not heard from them about anything, realizing that you have to pay for all the events on their websites. I thought, this wasn't what I have paid for. I still have yet to go to any of the events.

I wrote them the written later stating I needed to cancel my membership with them due to some troubled times and was notified that I could not do so. Now having to pay $2000 to cancel my contract, why should I have to pay if I didn't even attend any of their events? These people are legally scamming people right in front of everybody and why isn't our justice as a human being notice this and put it to a stop? I think if we all put our heads together. We can find something we can do to prevent this from future victims. Or hell, lets start our own singles club for free and take all members. But entirely, this is nonsense and our protection against this is just not there. If you have had trouble or know any more information I might not have mentioned, please email me at ***@***.com. Thank you.

I was interested in joining Events and Adventures, so I set up an appointment and went in to check it out. The man I met with seemed nice at the time. He told me how great it was and basically suckered me into joining. While signing the contract he made sure to tell me that I had a three-day right to cancel for any reason and it wouldn't be a problem. After going home and really looking into the activities, I realized that this really wasn't for me.

The next morning I called to cancel. They told me I had to come in and cancel it in writing. Later that afternoon, I dropped off a letter saying I canceled my membership. Imagine my surprise, though, when I received a phone call from them saying I owed them $300! No where in my copies of the paperwork did it say anything about a $300 cancellation fee and now because I couldn't pay it, the collection agency is saying it's now up to $1500.00 for 24 hours of a membership I didn't use! These people are frauds! I got a bad credit rating and $1500.00 in "debt".

On April 22, 2010, I signed a contract with Dawn Warren the member Director of Events and Adventures. I went home to look over the website and I realized it was to expensive for me. They had a monthly fee and a contract fee and each event had a fee. Nothing was for free as they advertised, so I called to cancel within 24hours and Dawn *** no longer worked there. After several attempts, Kim *** from corporate called me back and said I could not cancel, the contract was signed. She said she would give me until August to make payments and had me sign a revised contract. I did not want to do this but she said I had no choice. I signed a contract and if I did not pay, she would contact the credit agencies. I never went to one event and I tried to cancel within 24hours and now the credit agencies are calling me for the full amount of the contract. Can anyone help me in this situation?

I am looking to start a class action law suit against this organization. If any have been mistreated, misled, email me at ** with your name, a brief of what happened, and whether or not you have hard evidence, emails, returned letters, any documentation on the poor treatment they send out. You want your money back? I know I do. I am fired up they are getting $4,000 of my hard earned dollars. Anyway, I signed a contract for a service to pay a certain amount of money over a period of time.

Then the next day, I followed the contract and wrote a letter to get out, followed up with a few phone calls, where there was no answer, but I did leave several voicemails. All of a sudden, the cancellation period was over and my letter got returned back to me even though it was the correct address per the contract, and they said they couldn't cancel my contract at the moment. They did offer to lower my payments until they could figure a way to cancel, so I signed a paper "in the meantime."

Finally, after over a dozen phone calls, they stopped taking money from my account; only to get a call the other day (almost 2 years later) saying they will take my unpaid account to collections. They already took $1,100 from me and are asking for $2,000 more for me to buy out of the contract. What rights do I have to cancel out without paying anymore at this point?

Just like everyone's story I was misled and mistreated. Probably some of the most corrupt and unethical people run the show and whether or not what they are doing is legal, it may be, but they mislead and misrepresent their service, have poor customer service, and if we can get enough plaintiffs to rise against them, we can make a huge difference to prevent any future victims.

I signed up on a Saturday over a 3 day Labor day weekend, went to my first outing on the very next Tuesday at a local comedy club I had visited on many occasions in the past. Our group met and our hostess Suzanne introduced herself, we were seated and the comedy show began except Suzanne would not shut up during the whole performance. She sat with her friend who did not have to pay the exorbitant rate I had and they ruined the whole evening. They stood up during the headliner's act, a clean-cut guy who was married and had a new baby who was telling jokes about being a new dad and the friend stood up and yelled, "Sign my boob!" and I am thinking, I paid $2000 to be a member of this club? I demanded my money back, but was refused. They lied about Suzanne E&A knowing her friend, duh, it was quite clear to everyone. Suzanne heckled each performer, constantly reminding the entire audience that our group was E&A, like a bunch of pathetic losers. I was so humiliated. I have been to many comedy clubs and personally know many comics and have never seen such behavior.

Suzanne could not stop talking, like she was ramped up on something, even interrupted the headliner's show to the point that she got up and stood in front of the stage, as if to say I'm obnoxious, but since I think I am so cute, I can get away with this. She actually came over and asked me at the end of the evening what I thought and I told her I was disgusted and embarrassed by her behavior. She responded that she was so sorry that I felt that way, not that she was sorry for acting like such an ***, which just pissed me off further. I did file a complaint with the BBB, which was just a waste of my time. Do not join this group!! They are nothing but scammers and liars, they tell you that they are very "exclusive" and that they "only have 2 openings right now" to everyone that comes in the door. They act like they are exclusive when all they do is get your credit report to see if you have enough charge card credit to sign up and keep paying the monthly dues, and the fee for each outing, plus your own food and drink. I was charged almost $2000 for the sign up fee, plus ongoing monthly dues which they finally quit charging me, but they refused to refund my initial $2000. Scam artists.

On January 16th, 2010 (a Saturday), I was talked into signing up at Events and Adventures and immediately afterward, I went back over my finances and discovered I would not be able to afford the membership. Being a responsible person on January 18th, 2010, I sent back all my membership information along with a letter explaining that I would like to cancel my membership.

Through a comedy of errors such as transposing the address and then the mail-room not putting sufficient postage on the package, it didn't arrive at their office in a timely fashion. I was informed by Trista (the office manager), I would still be responsible for the balance of $2,335 since I had only 3 days after signing the contract to cancel it. I could see being financially responsible if I had made the cancellation request a month or two after enrolling but it was only days! I never went to any events, and even if I wanted to, I no longer have access to any Events and Adventures information as I returned it. I pay all of my obligations when they are fair, but this is not.

Currently, I am only able to pay $10 a month. At this rate, I should have it paid off when I'm 80! I'm seriously thinking of telling them after the first of year, I am done. If they want to take me to court, it will cost them more than what the balance I owe. My credit is not the best and though I do not condone not paying your bills this will be a negative mark but I have many more pressing financial matters than a lame but highly expensive singles service! Beware and read all the fine print and ask lots of questions! It just goes to show you are never too old to learn a very expensive lesson!

I joined Events and Adventures about one year ago. After a high-pressure sales pitch, they asked what my income was. At the time, I had just gotten my first job out of graduate school and was making around $75,000. The salesperson convinced me that on my salary, the monthly dues of $180 would be completely affordable and totally worth it. It sounded like a fun organization and after years of low paying jobs it is something I could finally afford so I attended some events in the next couple of months. However, I lost my job a couple of months later. I hadn't been there long enough to collect unemployment insurance. I asked if I could discontinue my membership due to my change in financial situation. They wouldn't allow me but they lowered my payments to $50 a month and I have been paying that ever since. I have been looking forward to this month of October because it will have finally been a year since I signed the contract.

When I called to ask them to stop charging my credit card, they informed me that I still owed them over $1000. Apparently, I agreed to pay about $2000 for a year membership and there seems to be no recourse whether I like the organization or not, whether I want to be a part of it or not, whether I can afford it. To me, this just seems wrong. I don't want to contribute any more of my money to this organization. I have already spent around $1000. I haven't used their services in almost a year. I no longer want their services. I don't think this is a good way to run a business and I don't want to loose any more money to them. They are not running an ethical or honest business. There should be better protection against this kind of practice. It seems like a lot of others are frustrated by this business practice.

Joined Events and Adventures in the spring of 2009. I attended a few events and after a few weeks realized it was not for me. So I called and asked if I could cancel my membership and pay an early cancellation fee. They said no, that I was under contract to pay in full whether I continued to use the services or not and that I only had three days to cancel and those three days were up. I was also told on the interview that the only way I would not be able to attend the events and no longer be allowed to be a part of the club is if I were getting married.

Okay. In November, I purchased a home and money became tight and was hoping that the good people at Events and Adventures would make some sort of concession for me and let me out of the contract since I was not using their services and could use the extra $75 a month. They said no, they would decrease monthly payment to $50 after I asked to speak to a supervisor so I did that.

Now, I am actually getting married in November. So surely I would be able to cancel my membership now, right? No. I am apparently under contract to pay the entire amount and even if I wanted to am not allowed to attend any events! So now, I am forced to pay the contract out even though I will be married and can no longer attend the events. This was not revealed to me in the contract and was not discussed with me up front. I feel as though I was misled and in the end absolutely ripped off! I even sent the management team an email and never received a response back. I feel this to be an injustice and misleading.

I joined their club, and after attending a few events, felt as if I'd been misled by what they offer. I contacted the club to discuss canceling my membership, and I was handed off to three separate people. Each person told me how great the club was and that I needed to give it more time as it is growing every day. I was told that someone would contact me to set up some events even though this is not what I wanted.

No one was listening to what I was saying, and no one has contacted me since then. I wrote a letter to the company to cancel my membership and stop debiting my bank account every month. I received a generic letter that stated I cannot cancel my account, and that someone would be happy to contact me to set up some events. I have already paid nine hundred dollars and have used nothing that the club offers. I am getting the runaround from every person I talk to, and have had enough.

I joined after a "thorough" background search which never occurred, which I thought I might need as leverage to get out of this contract if need be. After a conversation with a "member" sales associate, I was assured that this club was for me because I was new to the area and it would award me & my daughter plenty of things to do.

After bringing my daughter to 2 events that were age appropriate, I was contacted about her participation. Then I was informed that 21 was the minimum age to participate and one person could not come to > 3 events per year. The person I spoke to at the corporate office was under 21. I liked the concept but deceptive practices were used tp attain my memberhip. I found out on a kayak adventure that this is normal practice for this organization, to misrepresent themselves. A co-member related how she was called at home to "lie" about how many young people came out to events. She also stated she worked in the office for only 1 week because of their practices. I found out that many members never attend any functions after joining because of this, and they are locked into these contracts based on lies.

After I got the run-around about cancelling my membership, I checked BBB and found out the Dallas office had many complaints and the Washington office just got their status after complaints on their end. Dallas displays the BBB logo but it supposedly is only for the Washington office. I had no problems with the company until their answer about the misleading info was: you have a contract now". If you could represent us, these are $3000.00/ year contracts signed under false pretenses. I want to contact a local news broadcast but don't want to tip my hand. Also, this is a "rule" about the guests.

My intention, which I stated, was to find activities for my daughter and I. As a single parent, I can't afford to join an organization that excludes my child. And I also can't afford to spend money abitrarily and unneccesarily for a service we can't use. I am only interested in an attorney that would represent me pro bono.


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