Classmates.com

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Donna of Richmond VA (01/07/09)
They are charging me 15.00 a month and I am not interested in being a member.I cannot get in tuch with them There is no info at the website. this is fraudulant. I never authorized them to take money out after the initial trial

Economically they have been removing money from my credit card for months

John of Cortlandt Manor, NY January 7, 2009

John of Cortlandt Manor NY (01/07/09)
Classmates.com is accused of signing me up for automatic renewal without my consent as well as debiting my account without same. They claim that at date of last renewal, 10/2008, that I consented to this. From what I remember at the time, there was no option on the page for such, unless it was hidden or obscured.

Date of this violation was 1/5/2009. Customer e-mail support is disabled on the site, as of this morning. I searched the Web and found the number, 425-917-5005. When I contacted Customer Service, they were nasty, arrogant and refused to refund me any money, claiming that I knowingly consented in October for them to automatically debit my account.

At times that I have let my account expire, I get guestbook signatures from people I don't know, prompting me to renew my account to see who has signed it. This is another deceptive tactic that must be stopped.

Privacy and security. I do not allow any business to deduct money from my account unless I authorize it. In this case, I did not.

Anthony of Loganville, GA January 7, 2009

Anthony of Loganville GA (01/07/09)
Was charged a 39.00 renewal and I had no idea this was being done. Classmates.com did not have the OK to do this.

Had to take out of my savings to cover this so I would not have any checks returned NSF

Ona of Beaumont, CA January 7, 2009

Ona of Beaumont CA (01/07/09)
I learned it may be an illigitimate sight preying on lonely people, hoping to reconnect with old friends from school days. To think it is a fraudulent sight made me cry, and it made me angry too.  I cryed, it is emotionally intrusive to think someone would be faking responses whatever they may be.

F. of Simpsonville, SC January 6, 2009

F. of Simpsonville SC (01/06/09)
I signed for a three month interval to receive new contacts. The contacts were over a year old. I had already seen them. Also, some of the contacts we unknown to me. Classmates.com charged me again after the three month interval. I went to the site and changed the billing from automated to manual, as instructed, along with a message to terminate my membership. I wanted to get written confirmation that my membership, and automatic billing would stop. When I tried to access the designated site, the server said that it could not be found. Whenever I visit the site I keep getting instructions to change my billing from automated to manual. I have done that, and am not sure that it means that my membership and billing have been terminated.

Ramon of Amarillo, TX January 5, 2009

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