Walmart MoneyCard Reviews

Worst card ever. Called about charges on my card. Lady said no problem. There won't be any overdraft charges! Well the next day overdraft charges occurred. I got hung up on twice. I've had this card for a very long time. It's terrible how customers are done. Everyone she report them to the BBB. DO NOT GET THIS CARD.

I have had this card for several years and several years ago I would have given a 5 star rating. I will say a majority of the issues I have experienced is with the latest version of the app, I have issues logging in and there even been times when you could not use the app at all due to maintenance which we weren't even given a heads up about. I personally like to keep my card locked at all times for obvious reasons in today's world, but this past Saturday May 16 I used my card fine that morning and I went to use when I got off and it will not unlock! The toggle says that it is unlocked and I thought maybe it's just a glitch so I tapped it and it says, "We cannot process your request at this time"! I deleted the app reinstalled it turned my phone off and on deleted the cache files and nothing has worked.

DO NOT BUY WALMART MONEY CARD, use it anywhere MasterCard is accepted, but not online, not at a restaurant, once it worked put money on an incarcerated account. Cust service is none, after supposedly activating card, you have to give all your info "ssi etc" at the end both times can't verify phone#, can't verify email cannot open so card is limited, limited to in-store at Walmart. So I paid $8 monthly service charge to use it where I could use cash and maybe I don't want from Walmart or their Green Dot bank. All a bunch of thieves, do this enough it's free money.

the third was a online purchase of paying off a bill, and yes you guessed it the forth was the monthly fee.

I closed my acct in Oct 2025. Walmart Money negligently reopened it. I still don’t have my check of a very large amount and need help! I am frustrated and my patience is running thin! I am so tired of them hanging up the phone and transferring the call 4 and 5 times.!

Walmart needs to first of all get help for those trying to speak English. I have been disputing my case for about a year. Account is being hacked and all done online only, I buy nothing online period so I see my bank transactions and all these charges I know and nothing about and from out of state. They started paying me back and stopped before I was paid off.

I was happy with Walmart money card until they changed the app. Now seems like every time I want to take money out or transfer funds I get a text box saying they're having technical difficulties please try back later!! I need my money now!!

If I can give them no stars I would’ve. They are the worst when I say worst. I was out at a restaurant and was not able to unlock my card. When I called the customer service line I was told to call back in a few hours and the Stupivisor hung up in my face because I ask what was I supposed to tell the restaurant about paying them. I could’ve have been arrested or worst. I see a huge lawsuit in the near future and will be removing all my money from the account come tomorrow. This is ridiculous.

I have $235.00 on my Walmart money card. The customer support techs Locked my card for no reason and now I can't get my money. I'm 74 years old, disabled, and on a fixed income. I truly need my money. I called customer support several times. They told me that there is nothing that they can do about it. I couldn't hardly understand them because Walmart customer support is in another country and they don't speak English that well. I will probably never get my money. But I will keep trying. I would never recommend a Walmart debit money card.

The Walmart MoneyCard has been nothing but a headache for me. Nowhere on the card does it say don't take to your payroll place. It has a account number on it. When they send a new card they give you a different account number so you don't get paid till days later than what supposed to be. I'm very disappointed.

The Walmart card is amazing. It’s so easy to use and don't have to worry about penalties, etc. I rather use my Walmart card than my bank card. It’s has no troubles with anything.. It’s easy to use the app with I love by the way.. Loading money on it is easy also and it’s automatic and doesn’t take days like a regular bank does.

They are scams. I wouldn't recommend no one use this card. Just get a bank. They will be more helpful. Customer service is horrible. They talk over you. Can't get a word out with them. They took some money off my card and can't explain why.

So my card expired 1/2025. To this day I'm still waiting for my new card. Unfortunately I can't log on to my account and in the meantime money is taking out I supposed for service. Talk to a rep today 1/17/2025, he can't access my account because he needs the phone number I had then mind you I've been thru numerous numbers so NOW WHAT he got my birthdate, social security. So I guess all my hard working money is A LOST. NOT GOOD. You folks are terrible...

Their referral program is really bad. I referred 15 friends to their app but only received 3 referral bonuses instead of 15. They take $5.94 from your account on your first direct deposit. They also charge a $3 fee if you use Cash App or any other online bank to move money from their app. On top of that, their customer service is terrible, with agents who have very strong accents. Their referral reward program does not work well. I use many online apps, and the Walmart MoneyCard is the only one that charges maintenance fees and also charges you when you withdraw money using another online bank.

These people are scammer and thieves. I put 400$ on a card that won't activate and the call center which are a bunch of ** criminals you can't understand. Said my information is incorrect!!!! Screw Walmart. I have the receipt and no help trying to get a refund so I guess the BBB should get involved!!! Do not trust anyone who speaks ** because they're most likely a scammer.

I had my Walmart MoneyCard hack. So I filled out a dispute. Walmart found out my card was being scammed. Walmart Walmart money card refused to do anything. To get back my $500 I lost. Walmart money card is a disgusting card to have.

I have consistently had a great experience shopping at Walmart, both in-store and online. Walmart offers an impressive variety of products all in one place, which makes shopping convenient and stress-free. From groceries and household essentials to clothing, electronics, and seasonal items, I can always find what I need without having to visit multiple stores. The prices are affordable and competitive, which really helps when shopping on a budget. I also appreciate the frequent sales and rollback deals that make everyday items even more affordable.

I added money to my Walmart money card and cancelled it. On my account, it says it is permanently cancelled. But a month later, I have a negative balance. I shouldn't have to add more money to cancel my card more than once! 0/10 do not recommend.

They’re happy to take your money but you cannot use the card online. So why does it have a Mastercard logo on it??? And it says “debit”. Customer service told me it cannot be used online, yeah, go figure. Worst card ever. Scam!!!

I purchased a money card and phone went dead. When I tried it again it was restricted. Then the only place I could spend it was Walmart. It is a scam. I didn't want to have to spend it a Walmart. I spoke to supervisor. After supervisor no money or even finish my account. Very bad customer service