I called the phone number listed on my Hotline Credit Card Bureau of America business card. Guess what? They told me they know nothing about my account. My "membership number" does not exist. Isn't that cute? What have they done with all the information I gave them when I signed up? Who has the information that my membership was supposed to protect? I don't know what to do. I am considering calling all my credit card accounts, and asking for a new account number. Any suggestions?
Consumer Complaints & Reviews
I received a membership renewal notice from HOT-LINE Credit Card Bureau of America on 02/15/2012 saying that my 3 years' membership is due and my next 3-year membership term will begin on 02/02/2012. I've never knew I was a member of HOT-LINE credit card protection program. This is the 1st letter I've ever received from them. When I called to find out what was going on, they told me I was a member ever since 1996. Well, I can't recall if I ever signed up 16 years ago. However, I've never heard of this company and have no clue I am even a member of it. That means they have been secretly billing me on my credit card in the past. They make me feel they are the one conducting the fraudulent use of my credit card not the one that protects its customers. Everyone be aware!
I received a letter stating that my subscription is about to expire. I have never enrolled in this company. Furthermore, they stated that if I do nothing, my credit card account will be charged $89.95 for a 3-year membership.
I recieved a letter/packet from this business telling me my membership was about to expire and I should renew now. I have never signed up for this or any other similar service. They promise access to emergency cash, and emergency plane tickets while mentioning in a footnote that this is considered a cash advance subject to finance rates. They include forms for registering all of my credit cards with them. I get little red stickers too, how helpful.
Automatic renewal. Can not cancel as their 800 number disconnects you "due to a high number of calls". $119.99 automatically charged to account
