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Applied Card Bank |
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lisa of houston, TX June 11, 2009 this bank is a scam. i applied for a secured credit card on june 1, 2009 and was informed via the internet that i would either receive a notice or the card in 5-7 business days and a approval/denial email would be available immediately. when i called and spoke to a csr, i was told that it takes 30 days to recieve the card. i then decided to cancel and was told it would take 30 days for the cancel request to be processed. none of this info was given at the beginning. this money was needed to pay bills which were put on hold until the card arrived. Kiana of Romoland, CA June 11, 2009 I was making monthly payments of 35.00 to applied bank every month on the 30th. for the month of November 2008 i called applied bank to make a phone payment before my due date also asking them not to take the money out of my account because the funds weren't avaliable. i was told that there would be no need to withdraw the funds because i was making that payment on the phone. i was also told that i was removed from the program that allowed them to withdraw money from my accoutn. just to be sure i called back about an hour after that conversation and spoke with a different rep. i asked them if they recieved my payment and i also confirmed that they will not be taking money out my account. i was told at this time that my payment was sucessful and that they hed no intentions on taking any money out of my account. that following month my bank account was closed due to NSF fee's. i contacted my bank and they informed me that applied bank had ran my account, not once but three times. my bank charged me a 33.00 NSF fee for each time applied bank attempted to withdraw money from my account. my bank told me i had to contact applied bank so i did and they asked for letters from my bank. they also told me they listened to the recording where there reps. told me they wouldnt charge my account and they did it any way. they said if i send in the letters they would give me mt money back and they have had me on the run around every since. i have spoke to applied bank numeious times getting no where. they have even hung up in my face. all i want is for them to give me the 99.00 NSF fee's so i can settle it with my bank. my bank account was closed and the balance was placed n my credit because with out the 99.00 they owe me i cant afford to pay my bank off.(WAMU) Sherniece of Millburn, NJ June 3, 2009 Applied Bank has been calling for 4 years for someone that has not had this number. I finally got a number out of one those idiots. I told them for the past 4 years to remove my number. So today after i cursed them out for the hundredth time. I call them back. They claim it takes 48 hours to remove the number. Wrong because they are still calling. I will report them for harassment at the BBB and other authorities. Enough is enough. I do know that they are outsource to India. They use American Names (saw it on a Documentary last month) T of Johnston, IA June 14, 2009 They have the incorrect phone in their database for a customer. I keep getting calls asking for another person. Each time I tell them to fix the database that they call the wrong person. Still they keep calling me. I don't even have an account with the bank either. Add to that the no call list I am on now and the fact they woke me up this morning. Cynthia of San Angelo, TX June 6, 2009 To begin with this credit card is the only one that does not have a toll free number. It cost you a long distance fee to call them. On may 23 I had my wallet stolen in which I called all credit card companies and cancelled them to include applied card. Because my banking information was compromized the bank issued me a new account number, everything would automatically transer over for the first 60 days from the old # to the new # to which is key because I had already set up auto drafts for my credit card payments. Every CC auto draft came out except for Applied. I looked online and I had been accessed a 30.0 return check fee, 35.00 late fee, which cause it to have an over limit of 35.00 but they also charged me the 6.95 to make a payment on-line. My bank shows no attempt from Applied to process my payment. (got the letter from the bank) I call the soooo very rude Customer Service and they will not accept disputes over the phone Everything has to be in writting. No one will make this right!!! Berniece of Tampa, FL May 30, 2009 Every day, 9 - 12 times a day this place calls and says Miss S---? - Hello, Miss S---? then hangs up - there is no such person here, jusy two people who are not in the best of health Cynthia of durango, CO May 28, 2009 I had opened a secured credit card through Applied Bank in December of 2008 and provided the necessary 300 for the available credit. I never used the card. Applied Bank had direct access to my personal bank checking account information and in February of 2009, my checking account was compromised with fraudulent charges. I felt that it was compromised through Applied Bank for numerous reasons. I immediately cancelled my Applied Bank credit card and had to cancel my checking account and re-open another checking account with my bank. I have left several messages for Applied Bank to reimburse me the 300. I finally spoke with a very rude representative last week and she told me that they needed my new checking account information to reimburse me. I told her that I refused to give Applied Bank that information and requested that they mail me a money order or certified check. I spoke again to Applied Bank this morning and I was told that they would not be able to reimburse me without my new checking account information. I told her that I needed this in writing in a letter. I am so frustrated! They are treating ME like I am the criminal, when they are stealing from me! Steve of Weston, FL May 13, 2009 I made a payment on 4/16/09 to bring my account below the credit limit. Received an email on 5/13/09 telling me my account was past due with the usual fees. However I have not even received a statement for May yet. My billing cycle closes on the 9th of every month so how can I be past due four days later ? Donald of Oroville, CA May 22, 2009 Repeated robo calls to my phone which is on the national Do-Not-Call registry. I have never done business with, nor contacted this company. The message states it is about my account with Applied Bank, which is a falsehood, as I have no account with them. BRYAN of JACKSONVILLE, FL May 7, 2009 I have applied for a secured credit card and had 1,000 withdrawn from my account to deposit with applied bank. It has been over 5 weeks since they received that deposit and I still have not been issued the card. I am certain they used that money and invested it even if for a small gain. I attempted to call them numerous times and either get a answering machine or someone who speaks broken English. I still do not have the card and am not sure how to get my money back. Advertisement
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