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Consumer Affairs


Revlon


Consumer Complaints & Reviews

Revlon may think its products are red hot but some customers are not amused. The various irons -- curling, straightening and whatever -- tend to burn off one's hair (and skin). The other nostrums -- well, who knows what they do?

Every time my daughter and I use our hair dryer Revlon, sparks shoot out. I have two of them and feel afraid to use them.

I purchased Revlon Colorsilk hair dye #12 (natural blue black) from Wal-Mart just like I do every month. When I opened it to color my husband's hair, I found the proper directions but inside was Ogilvie Precisely Right perm lotion and neutralizer. Now, the box was not damaged and was properly sealed. I always check that sort of thing before purchasing. I sent an e-mail to the company, but I cannot think they haven't heard something from any other consumers about this. Needless to say, my husband has to go gray until I go get another hair dye.

Who designed the colorstay under eye concealer applicator? It comes out in huge globs, totally wasteful product, runs down the side of the cover, and very expensive. My money is with Maybelline, who has a user friendly product that is not wasteful and more reasonably priced!

I have bought Revlon clear nail varnish. I find that it peels off less then a few hours after application. This happens despite keeping my hands out of water. I would for instance apply two coats in the evening, and despite limited activity with my hands the nail polish peels off like skin the next day. It makes my hand look tacky and very unattractive, especially in my line of duty.

I ran out of my Revlon color stay foundation and decided to purchase it again because it actually worked pretty nicely. I bought this new bottle and now every time I put it on, my face swells up. I have absolutely no allergies. I don't know if it's a new formula or what happened, but I will not be purchasing this foundation again.

I was drying my hair this morning (on the low setting) when all of a sudden it made a loud "pop" and sparks/small flames came out of the cord near the handle! I screamed and threw the dryer in the sink. It had made a black burn mark on my left hand and on my jacket that I was going to wear to work. Needless to say, I didn't have a spare, so I went to work with a wet head and dried it there.

While curling my hair this morning, my Revlon RC51M curling iron exploded. It made a loud pop and sparks went everywhere. It burnt my wrist and left a large burn hole along with several other smalls burn marks. Around the burns where black charcoal explosion marks/rays.

I'm very upset and debating on whether or not I should seek legal advice. Never again will I purchase any Revlon product!

I just bought Revlon DoubleTwist mascara and tried to use it for the first time but it is disgustingly clumpy, hard and dry. This infuriates me as I just bought and wasn't even able to use it once! I will honestly never buy this product again or recommend it to anyone!

I have been using Revlon New Complexion one-step make-up for a long time, which I have been buying in Walgreens. Even though the variety of colors were reduced, I kept buying them. But now, the only compact make-up is Revlon Photo Ready. The colors are okay but are you supposed to take the screen off? Because the screen ends up ruining it and the sponge is too small. Thanks.

I used Revlon Colorstay One-stroke Defining Eyeliner and I got an eye burning sensation. It's not only I who got it, even few of my family members and my friend used it. Everyone got the same problem after using the eye liner. We got burning sensation and tears on our eyes. All our money got wasted.

Fifteen days ago, I bought a Revlon photo ready compact powder and photo ready makeup foundation by paying Rs. 1,700. But when I tried to use it, I get itching sensation on my face and my skin feels like peeling off. I have been using only Revlon from 8 to 9 years and this is the first time that I am experiencing this kind of problem. Please look into the matter and do what you have to do.

I really needed to give Revlon and this product a 0! It is fraud how Revlon can sell its product, Mitchum for Women, Smart Solid, and Clinical Performance antiperspirant! This product was a complete waste of money as it broke apart into pieces from the minute I began using it and on repeated attempts to use it. It is not solid at all! It is a very subpar product!

I bought the Age Defying Wrinkle Eraser with Botafirm. It did not work. I feel like this is false advertisement.

I use Revlon color silk and it made my hair go bald. This is serious and dangerous. It could happen to anyone. I need help and I believe we have consumer rights.

At 6PM, 4/10/2011, my 9-year old daughter came running out of the bathroom with a towel on her and a big red welt on the side of her face. She said her hairbrush had hurt her. I couldn't believe it until she showed me the brush. It seemed to have been dipped in some form of solvent and was covered in sticky purple slime (the brush is purple). I immediately washed her face again with water and put calamine ointment on it. The sting and red welt went away after an hour. When she got off of the bath, she used the brush and it was in that state. She only realized that it was like this after she had used it and got some of the goo on her cheek. I checked to see if there was anything she could have dipped it in and there was nothing. She was telling the truth. This brush is defective in manufacture and is dangerous. I tested some of the goo by putting a bit on my lip and it burned like hell. I called Revlon this morning and they told me they would call me back.

I dropped some Revlon Color-stay Foundation on my clothes, and I could not get it out (via dry clean nor washing) nor does this foundation come out of my face towels. Which got me thinking, what exactly am I putting on my face. Please purchase some of this foundation and drop some on t-shirt or after wearing it and washing it off your face. And see if you can get it out your clothes or wash cloth, once it dries. that's it.

I bought your compact nail clip, 32310, which is totally useless. Only nails it would cut might be a babies. After checking the package, I see that it is made in China, so that no doubt explains the inferior product. Revlon used to have quality products but evidently no more.

I used a Revlon model RVIR1020 Hair Curler for the first time (on heat setting 5, which is quite low) and it worked fine on half my hair. But when I tried to curl my bangs, it singed them off and burnt them to a crisp! My mom has been using this same exact curler for weeks on heat level 30 and has had no problems. I'm very upset because half my bangs are gone and I also have painful burns on my fingertips. I'm very concerned about my appearance (whatever of it there may be). I was made fun of enough at school. Now, they have just one more thing to be jerked about! Thank you Revlon for ruining my life! I am in hysterics because I have a very nice hair and it is now ruined! I'm just relieved that it did not burn off a larger portion of hair, but it is in a very obvious place. One thing for sure, after my experience and what I've read on this site, I will never use Revlon products again!

This morning, I was curling my hair as I always do with the Revlon rv050c model, which I purchased a couple months ago after my old curling iron stopped working (after a few years). Well, about a minute into curling my bangs, the thing exploded on me. There was a bright orange spark followed by a blue one. The sound of the explosion rattled me! The entire light from the bathroom went off as well. I pretty much ran to my bedroom where my boyfriend was asleep, very shook up from what had happened. When I went back into the bathroom to investigate, I noticed that the curling iron wires had come out from the base of the handle and there were ash marks on the outlet.

I bought a 1-inch Revlon Hair curler with ceramic curler and 30 settings. I have used it for about 3 months, and the base is coming separated from the curler. I was unable to tighten it. Unfortunately, I did not send in the registration form, because the item was so reasonably priced, and I did not expect to have a problem with it. I purchased another brand of curling iron today.

I have been using Revlon liquid makeup for many years. In the past year or so I have gone into Shoppers DrugMart or Walmart to get another bottle using the same number and name that I've always used but when I got home I found out that the color was way off.

It was #08 medium beige, Revlon age defying, normal /combination skin #NPN80000991. I put the old and new bottles together and they weren't even close. I did this twice grabbing another bottle at a different store just going by the shade's name, medium beige and found it wrong as well. When I was in Walmart's yesterday I looked at them again hoping that the colors would be back.

Much to my shock all the bottles all the way across (all the different shades) all looked dark, with hardly any difference. I can't believe that this hasn't been caught by Revlon's quality control? I really hate to have to change brands but I have no choice. I really would like to hear back from you if this is something that is being noticed and corrected.

This complaint is about the now discontinued Revlon Renewist lipstick #080. I had to throw away several tubes as I could not wind up a whole inch (at least) of lipstick. Therefore, I had to buy more and more of them. It all seemed a great waste to me, which could have been avoided if the winding mechanism had been okay.

I was using a Revlon eyelash curler black/red. I had just got it at Walgreens at "buy one, get one half off" price So I bought my normal silver/white rubber tip which I have been using since i was 15. So I never had seen the black / red rubber middle. Then I curled my right eye perfect! I started to line up, gently curling like always! it ripped out every eye lash. I have nubs and 2 lashes. OMG!

So are they going to grow back? I want to know why I look like a circus freak now? How can Revlon bring out such a horrifying eyelash curler? I am disgusted!

I had this curling iron for maybe 3 months, and I've used it 5 times. This morning, I was trying to curl my daughter's hair for school and the stupid thing literally fell apart in my hand, leaving the wires and circuit board completely exposed in my hand! Thank God, I handled it just right. It could have killed me and my daughter. I filed a complaint with the company with no reply. Needless to say, I will not buy anything from Revlon. I'd be happy to encourage others not to buy from them either!

I have bought two Revlon hair curling irons. Both fell apart and I think they are dangerous to use. Kmart keeps selling them with no regard to customers safety.

I have been using Revlon ColorStay Under Eye Concealer for many years. However, the last few concealers have been "leaking product" while closed and in my make-up bag, thereby, shortening the lifespan of the product. And this has caused me to purchase extra concealers. They are expensive and extremely hard on my budget. I'd appreciate your looking into this and advising! Thank you!

Mitchum smart solid clinical performance is the most effective deodorant I have ever used. I get so frustrated when half way down the product the stick breaks off and it is no longer usable. It would be a common thought that I am winding the product up too far but I am extremely careful to roll it up just far enough to roll on the product without scratching myself with the container and it still crumbles off! I am buying the most expensive product on the deodorant shelf and getting to use only half of the product. Is there a solution to this problem? I tried to contact Mitchum but the phone # does not work and the website, does not have a place to voice concerns.

After using the Revlon Colorstay lipstick, my lips burned and itched. I removed the lipstick and my lips became lumpy and swollen. The next day, I had small painful blisters on the edge of my lips that oozed a clear yellow liquid. This lasted for 5 days.

I bought two 'just bitten' permanent lipsticks: Gothic/Gothique & Twilight/Crepuscule two weeks ago. Not only were they not permanent, the color bunched up on the central/inner part of the lower lip. This happened three or four times until I gave up. It gave me a strange appearance.

My Revlon curling iron, model RV051 (type VC137M), shorted out on 11-15-10 while I was getting ready to go out to dinner. I plugged it in and orange sparks flew everywhere, and loud crackling noises were heard. It shorted out at the base of where the cord begins, closest to the bottom of the curling iron.

The light went off in the bathroom, as it tripped the electrical circuit and also triggered off the electricity in other parts of the house. Some of the fire sparks landed on my hand. I'm so thankful my face or other body part did not get injured. I've read the same complaint from other consumers dated almost eight years ago. Revlon will not even refund me because I do not have a receipt. Why in the world has Revlon not had a recall on their dangerous and faulty curling irons (as I am finding out there are more than just a few models with issues)?

A week ago I had to perform on stage three times for a dance festival. Our choreographer wanted us to wear fake eyelashes. I bought a set of NP's. They were easy to apply and secure. After two performances I didn't think they were going to work a third time, so I went and bought a pair of Revlon's. Biggest waste of time and money. They refused to stick both before and through my performance. As soon as it finished, I peeled them off and threw them in the bin. What a pathetic excuse of good quality lashes.

I purchased the Just Bitten Lipstain and Balm. The lipstain started burning as soon as I put it on. A stinging burning sensation continued for two days and I have lip swelling. After this happened, I looked at some reviews for the product and it seems to happen quite a bit. How can you market a product that hurts the consumer? I sent an email, actually two, looking for some kind of explanation. No one has responded and I don't think anyone will.

I bought Revlon Color-Stay liquid make-up with SoftFlex SPF 15 in medium beige for normal/dry skin. I got some of it on a blouse and I am unable to remove it. I have tried using laundry stain remover, peroxide, automatic dishwasher detergent, but nothing removes it. Please tell me what to use.

The curling iron, model RV051, completely burnt my hair of on the lowest setting in literally 2 seconds resulting in a large chunk of my hair front top center of my head to be charred off to less than a 1/2 inch in length.

While using my Revlon Ceramic Curling Iron (1"), it shorted out and shot electrical sparks where the electrical cord goes into the iron itself burning a hole in my Lands End top and putting powder burns on my bra. I have kept all three items should anyone want to see them.

I have used this product ever since it hit the market, several jars a year.The last three jars were white instead of creamy yellow. I went back to Walgreens and the cosmetic lady pulled the rest from the shelf and yes, they were all white also. She said she had never been notified that you changed the formula and did you? The white doesn't feel the same going on as the yellow shade unless it is my imagination. I would like to be informed as to what happened. Is it going to be white from now on?

I paid $19.99 for cuticle scissors from Revlon expecting them to be better than less expensive no name brands. It was bubble wrapped so there's no way to check them. It was made in Pakistan and the blades are so thick they will not trim cuticles. Shoppers Drug Mart, where I bought it from, will not refund because the package was opened and I contaminated them. I did not want them to resell, I wanted them to return them to Revlon. Revlon and I are finished after many years of keeping them in business. I am $19.99 plus tax out of pocket with only an option to spend more money to send the scissors to U.S. with little chance of a refund because they only replace goods, plus a now healed torn cuticle!

On June 25th, 2010, I used this nail polish remover to clean my toe nail polish and that of my daughter's. Soaking approximately 6 cotton balls with the remover solution and using them to remove nail polish, I did feel a slight burning sensation but not excruciating discomfort. The next day, the skin on my thumb, index finger, and middle felt scaly and dry. It looked like the skin was dry and cracked.

Two days later, the pad of my index finger had a fluid filled blister. Just before I would pop it for it was uncomfortable, the other two fingers began to peel the first layer of skin. The skin underneath was bright red and excruciatingly painful and sensitive to touch even soft textures. I took photos of my fingers on Monday, June 26th. I cannot believe that this product was so strong and had no warning label! =( It should be taken off of the market!

I, am complaining about the mascara product grow luscious. Your company says it is waterproof and it is not. It is the worst mascara I have ever bought. As soon as I start sweating it starts blackening my eyes. I am not impressed and it does grow ones eyelashes as it states. I want my money back for this false Revelon product thank you.

I was curling my hair with a Revlon, curling iron model no. RV052. I have used a curling iron for the past 30 years and never ever had an iron burn my hair right off of my head. I have never smelled anything so bad in all my life, and here two days later, still smell it. I am now missing a large clump of my hair, right on top of my head. I have the curling iron and would like to know if I should send it to Revlon. I want to know why this happened. I am scared to death to now to use another curling iron.

I have used this product for a few years now and this particular bottle of Revlon ColorStay liquid makeup is dreadful. I noticed at first when there was a drop of makeup on our arborite countertop, it did not wash off with water. Also I tried soap and water. Now, I discovered drops of makeup on our place mats and my leather makeup bag and found it impossible to totally remove the stain! What in the world is in this makeup for heaven sakes? I am putting this on my face? It is ridiculous to pay $16.98 a bottle for this makeup and it stains everything from fabric to leather! Please be warned about this makeup before buying Revlon ColorStay, Softflex SPF 6/liquid makeup. Watch out. It stains fabric and leather!

Revlon Chip Resistant Nail Enamel, what a joke! There is nothing chip resistant about it. I have used it four times now and it chips before I even begin any daily tasks. Therefore, I don't appreciate spending over six pounds on it and I followed instructions.

I have been using Revlon products for a number of years. The lipstick (tube is black w/Quilt pattern) #045 is one of my favorites. It seems that this lipstick is soft and always cracks and breaks in the middle. I could not return the last tube since I purchased while on vacation. No physical damage. The cost for this lipstick is not cheap and it never last to the end because it always cracks!

I'm complaining about a Revlon Color Stay liquid eye pen I just purchased. It's probably no big deal to the company but when you pay 8 bucks for something, that's a lot of money to me, any way. I undid he package and the product is dry as a bone. Nothing comes out of it and I can't take it back to the store because it's opened and I tried using it. I just want to tell you. According to the package, this was made in Italy, but it does not work.

The makeup has ruined several hundred dollars worth of bed linens and towels. There seems to be nothing that will take it out of the materials. It has been a living nightmare! At the very least, I would appreciate a total refund. I actually purchased three products, which I would not dream of using again. I don't want the color to stay permanently! The other two products were eye concealer and blemish concealer.

I, too, use the Revlon eyelash curler sold in Targets. As I curled my lashes, the curler sapped and cut my lashes in half! There are three complaints about this on the website. Shouldn't these be taken off the market? I will be seeing my dermatologist about this this week!

I purchased a Revlon cushion grip lash curler. When I tried using it, I discovered my thumb does not fit. Two days later, I contacted Target to see if I could return it and was told the item had to be new and unopened for them to accept the return. Of course, I opened the item. How do you think I discovered I can't use it! Why do they even sell products if they won't honor a return. Will that company not accept the return? How can other stores accept those products, then? Most importantly, where is notification before I purchased the item that it could only be returned if unopened?

I used the Color Stay Lip Liner about a week ago. My lips are stained with a line. They burn with intense pain. They are cracked in the corners and bleeding and are chapped and peeling. I will never buy this or any other of Revlon's products again. I've been using triple antibiotic ointment to try to heal my lips. A week has passed and they are still the same. This happened to me last year too with the same product. I thought maybe it was just me so I tried it again last week. Now, it is clear that it is the lip liner.

I started using a new Revlon eye lash curler for about 2 weeks then on January 4, 2010. The eyelash curler failed to curl my eyelashes on the rubber pad, instead it broke and cut my lashes off! It's been 2 months and my eyelashes still have not grown in.

I was about to use a Revlon curling iron (tourmaline nano ceramic, model #RVTH102). Smoke started coming out of the curling iron. I picked it up and the insides were melting and the curling iron top and the handle started coming apart. I was very fortunate that I did not have my hair wrapped around it or I would have been burned and had black melted plastic in my hair! I was very lucky and did not get hurt; I would just like to warn others. I have used this curling iron for two years and never had a problem until now.

I have a concern about a Revlon lash curler (made in China). There is a spring positioned directly in front of the eye to close the grip. Has this ever been tested? It looks like an accident waiting to happen. Any information would be appreciated because I am really concerned about the young women who may not recognize the danger in this product.

I bought the Revlon Double Twist Waterproof Mascara at a new product special sale at Walgreens. It is terrible. The mascara clumps, lumps and is basically useless. The wand is terrible. This product should be recalled and sent back to China or wherever it came from. No more Revlon for me based on their poor quality and over inflated reputation! It's a waste of money and created a mess.

I used the Revlon Age Defying precise wrinkle eraser w/ BOTAFIRM and it damaged the skin under my eyes especially the left eye. I only used this product once as soon as I put it on it started burning I immediatley washed it off with soap and water but it had already damaged the skin. They shouldn't be able to sell something like this, I don't know how I'll be able to fix this, instead of making me look better I look 10 times worse. This just isn't right.

I bought this curling iron for my daughter who has been growing her hair out for 2 1/2 years. She was using the iron and ran out crying and screaming to me with 6 inches of her beautiful hair melted to the curling iron and burnt off her head. This curling iron over heats and should be recalled but although there are numerous complaints online it is not recalled. This is neglect on the responsibility of Revlon and someone should hold them accountable.

I was curling my lashes, like I always do, and when I went to put on the mascara, I realized 90% of my lashes have been cut by the Revlon eyelash curler! I am very upset, not only for the way I look, but also because the lash stubs poke my eyes when I close them. I went to the doctor and had to pay $150 for first consultation (my insurance doesn't cover cosmetic consultations) and $120 for Latisse (a new product) to hopefully grow back my lashes. Revlon should be responsible for this!

I love my revlon curling iron, due to it heats up in a matter of a second. However, I am on my 6th iron in about 3 years. I just purchased another 3 weeks ago and the same thing as happend already. The on and off buttons either will get stuck back under the black part on the handle, or they turn sideways.. I have to use something to stick down in to turn it on.. I love this iron however I am really getting sick of buying new ones.

when i bought revlon MOISTURE STAYLIPCOLOR 47 CARAMEL that was worth sumthing RS 500+

all of my llips were turned red and was itching very badly and it left some black spots behind till 3daysand were swollen and tilltoday they are there after going to the doctor i really and seriously want my money back and claim for the treatment for my lips.YOU should be carefull before manufacturing such products.........

I have purchases three Revlon 050 curling irons. All three have shorted out at the cord closest to the end of the iron. I have had sparks blown out and onto my bathroom mirror which made burn marks on the mirror itself. This morning, the current iron I have did the same thing - shorted out and this time burned my hand and had a very bright flash of light/fire? which flashed in my eyes and I saw this flash for several minutes in my eyesight.

These irons are unsafe and could start a fire or bodily injury. I never have these irons very long. I guess you get what you pay for, a fire hazard and unsafe product. If these curling irons are indeed tested, retest your tests because they are being manufactured too cheap and can not be compliant with safety!!!!!!

I've purchased two of the exact same curling irons and the both have have had the cord break open to where the wires are exposed and separated so you have to hold it together for it to work. And it's rediculous! I want my money back for both!!

I purchased a Revlon Eyelash Curler, and when I was getting ready for work putting on my make-up, I used to curler and went to put on my mascara only to find that all of the lashed in the middle to almost the outer and inner edge were cut right in half.

The clip on the Revlon Curling iron does not hold and it overheats. It overheats so badly that unfortunately I was burned under my eye when the clip didn't hold and it was so bad that the skin was charred black. At first it was red and swollen and then I woke up to totally blackened, charred skin. It was my worst nightmare. I now have permanent scarring and actually am bring suit Pro Se against Revlon. Someone has to stop these people. It just missed melting my eyeball. I have to do something so no one else suffers this way. And then I read all the other complaints on your website. Revlon should be ashamed of themselves.

On Wed. May 27th, 2009 at about 2:30 in the afternoon, I was getting ready to go to my husbands work picnic. I had plugged in my Revlon ceramic barrel curling iron, it heats up in 60 seconds and there is a dial on it that can be turned up to 30 but I kept it on 10 as that was plenty hot enough. I had curled my bangs and thank God I was laying it down when there was a loud pop noise and I felt a shock go through my hand and up my arm. The end of the curling iron was shooting out flames and sparks and burned my stomach pretty bad. There was a few seconds that I could not release the curling iron and when I finally was able to throw it down, I had burns on my stomach, black marks on my stomach and my hand was numb.

I sought medical attention and was treated for the burns on my stomach, my doctor also stated that the black areas on my stomach was bruising. My hand was numb for the biggest part of that day and when the feeling started coming back into my hand it was tingling and this went on for a couple of days. My Doctor gave me medicine for the pain, creme for the burns and sterile dressing I have to change out everyday. The area is now scabbing over and is very painful. I have taken photo's and have a report from my Doctor in regards to this incident. I have to say that when I looked on the internet about this curling iron made by Revlon and found many other complaints very similiar to my own I was very discouraged.

I brought a Revlon 3D Extreme mascara in the bown colour. When i went to use it i discovered it was really clupy looking an trying to apply resulted in a dreadfull mess. I am quite dissapointed as i dont usually buy Revlon but treated myself to this expensive and a few other Revlon items for a holiday, it will certainly put me off purchasing again. An unusable product, vey dissapointing

I am a user of only Revlon Products.
Now i am totally disappointed in the Sales Person for her unhealthy and unprofessional way of dealing with me, moreso, representing also Revlon.,furthermore being the store Owner.
I bought a'slant tip platinum tweezer'

it is unusually sharp which can cause hurt and hospitalisation is cut. I went to speak to her and was unsuccessful. I do not want to go in details, will take too much space.

I spoke to a representative at SmithRobertson your distributor here, she said bring it back to them and they will then send it to you, she said this process will take months.
Is this Public Relation for a TWEEZER. I had no intention of having my money back then, but since the process of this item and the unnecessary problems, i do not need anything from Revlon again. This is my last try to renew my confidence.
Please advise me. I am not used to purchasing any Revlon products in Trinidad, i do all my purchases in Ottawa Canada, and, never had a problem, and if I did, I am sure that I would have gotten the item changed, because I would be dealing with Professional Individuals. This does not need an Attorney, just your kind advise.

Thank you,

My wife had purchased the Revlon 1500 Tourmaline Ceramic hair dryer/curler several months ago. Recently she was using the dryer and it sparked throwing a hot ember down her blouse burning her back. The GFI (breaker)on the dryer never worked and it fact if plugged in right now the instrument will get hot and start smoking without tripping the built in breaker.

I have had three of the Revlon curling irons separate and the buttons fall through the holes. The last iron I had for one week ! I thought that Revlon was a reputable brand but after my experience and others that I have read - it seems to not be the case.

wasted approx. 60$ on curling irons kept curling iron that was only a week old to send back to complaint center at revlon but can find no address.

I used some of [their] colorsilk[80] and it did not work on my hair. I used two boxes and it still did not take. would not work.

Age Defying All Day Lifting Foundation...SPF/FPS 20

My face turned bright red, itched and felt like it was burning up. I need for Revlon to get this product back so they can figure out what is wrong with it.

began using revlon luxuriou masascara about a month ago and eyes have itched ever since. did not connect the itching with the mascara until a couple of days ago when i went for the weekend without using the mascara. Whooo. NO ITCH. Just to be sure, I put on the mascara and within 30 minutes I was itching again. In addition, the amount in the tube seems to last only about a month. That seems rather expensive at the cost of the product. Unfortunately I do not have my receipt to tell the exact date of purchase. On the tube of the mascara are some numbers - EU3098 4099-03. I am not really expecting a reply from such a large company for such a small complaint. I will no longer feel comfortable purchasing any of [their] products. I do not have money enough to go through trial and error.

Because of the itching and hence the eye rubbing, I scratched the eyeball. Fortunately it was just a minor surface scratch and had no bad results. BUT I am really upset about the fact that in good faith I bought the product never anticiapting in this day of modern sience that such a familiar type product would not be absolutely allergy free. If it does have the allergy free proerties, then there must be something else wrong with the product. Nothing this common to every day use for a woman should cause this type of result.

REVLON HAIR DRYER MODEL #RV 483 I bought this hair dryer approximately 12-18 months ago and have had no prior issues. Today was drying my air and all of a sudden (and all at once) I felt a tremendous shock, flames & sparks and what seemed to be bits of plastic came flying out of the handle with incredible force. The results were that the right side of my hair was singed, my hand shocked, and there is a burn on my arm. I was able to keep myself in control enough to yank the plug out of the wall while throwing the hair dryer into the bathtub which was to the right of me. There is a burned area out of the cord that is just outside of the plastic where the hair dryer begins. WHAT A PAINFULL & FRIGHTENING EXPERIENCE!!!! Thank God it was me using the hair dryer and not one of my children!!! Unbelievable!!!!!

There is a portion of hair on the front right side of my head that it is singed/burnt to a crisp. My hand had tingling sensations for approximately three-four hours afterwards and my arm has a burn on it. The hair dryer is done-obviously. Not sure how the electrical socket is doing, as I am not about to plug a darn thing in!!! Talk about a frightening experience...in my 30+ years of using hair dryers, I have NEVER experienced anything like this!! I am not sure I will ever feel comfortable using a hair dryer again!


On 03/18/09 I was blow drying my hair when my Revlon 1875 ION Select blow dryer exploded at the base where the cord connects and burned by chest & breast. I dropped the blow dryer and was able to disconnect it form the outlet because it still popping & sparking.

1st & 2nd degree burn of chest & right breast


I have a revlon curling iron that is falling apart. The part where the iron and handle come together is very loose and the handle it self is seperating.I have had this since xmas and already it is breaking.

60 second heat curling iron burned my hair off! When I wrapped the hair in the top, rear, there was smoke right away. I tried to loosen the curling iron off, but the entire bunch of hair berned off and was stuck to the iron, smoking.

Just lost a whole section of hair that will take a long time to repair, and is ugly! I'm afraid to use the curling iron again. I feel lucky it was my hair and not my house that burned!

Dear SirMadam I have puchase a Revlon skin lightner a couple of week back with the shop keeper in our town and iam getting iching and my skin gets allergy by using the cream and i have given so many complaints about the product but the shop keeper is not ready to take back the product. i have paid Rs.495- for revlon cream kindly do solve my problem and return back my money

my skin got allaergy that means its a physical damage

very unhappy with your eyelash curler, your incert is to hard, not soft enough when you press down for the lashes, cause me to have less lashes, I found my old one, and they incert is made with a better softer incert, bring it back, the new one does not curl eyelashes slices eyelashes do to the hard rubber incert is not flexable to work with the curler


Revlon curling iron shorted out and burned my arm. This has happened twice. The first time it happened and I got burned I emailed Revlon asking them if there was a current recall I got an unconcerned email back, now this time I took pictures and emailed them again,


Curling iron model RV051, type RC51M, the whole handle comes apart exposing circuit board and the end plastic piece keeps falling off because the screw is stripped out causing me to burn my palm and fingers. To me the worst part is that by time I found out that the company that handles these is called Helen of Troy and I called them, they answered without using a company name and when I explained the problem she told me to mail it and they would replace it. I asked if they pay the postage and was told no. I feel that if you were being hurt by a company's product they would at least pay to ship it back to them. As a matter of fact she didn't even seem concerned in the least. I guess I am done with Revlon products!!

This morning as I plugged in my Revlon curling iron, the end exploded and an orange flame shot out, burning my night shirt and arm. I did take pictures. This was very alarming to me and could have been a very bad situation.....Revlon should definately recall their curling irons. Apparently this is a fair common occurance with these irons.

On the morning of 9.6.08, while using the Revlon hair dryer, Model RV463 the dryer POPPED - SPARKED and stopped working. The cord at the base of the dryer, where the cord comes out was split and severed - wire was separated.

When the dryer POPPED and SPARKED. The cord was near my wrist and burned a spot about the size of a pencil eraser end. The area around the burn was blackened outward from the burn area about the size of a quarter due to the exploding black cord. I did take pictures of the burned area only after cleaning the area and applying a burn ointment - and after it had been wrapped for 3 hours. I am writing this within the 3 hours after the occurrence, I have not sought medical attention at this time.

Just this morning I was getting ready and I used my Revlon eyelash curler on my clean eyelashes, I pressed down very softly like the product instructions tell you and a huge chunk of my eyelashes in the middle of my right eye were completly cut off! I did not even notice until I looked into the mirror a min after. I have heard that Revlon eyelash curlers cut off your eyelashes even if you fallow the directions. I will be buying a more expensive curler now that I am horrified that this will happen again.

I have a huge gap that is very obvious and I have a first date tonight, so I will either not go or show up with no eyelashes.

Purchased Revlon 2in1 RV057C - Product has broken at base causing a possible elctrical hazard for the wires are now exposed and item is broken.

Well, I bought a revlon stylist (hair straightner) at Wal-mart. I was so excited because my old revlon straightner broke after 3 years. Well I took it home, plug it in, turn the dial to about 5-7 ( I have used them before , i know i don't have thick course hair, so i have used them alot)and when i pulled my bangs down and closed the straightner, my bangs were immediatley gone! it fried them quicker than a match lights! I unplug the straightner, and when i plug it back in it would never get hot again, it was like it had a surge and then died.

I took it back to wal-mart to get my money back, i am a single mother. Ibut then i called the main company, i couldn't even get pass the receptionist, because i did't have the model number, there was nothing they could do. I just wanted to let them know about there product, but they don't really care!

Well,I sat and cried and laugh before i started crying again, I had no bangs and had to go to work the nect day! (I work at a law firm) I was embarassed, but figure out a way to pull my hair down and make new bangs, which [is bad] because I have very thin hair anyway! It would have been nice for someone from the company to even [care]! But I am just one of the many peons in the world, but I am the one who buys and uses their products! (the big stars and models don't use, just promote!. I am afraid of buying another one. i can't afford to lose no more! Thanks for listening. I feel a little better


My revlon ceramic curling iron blue up.

It popped and sparks and flames shot out of the end. Hot enough to pit my mirror. This product is still on the shelves or stores.

I have heard of other problems with these products.

I bought a new eyelash curler from Revlon. After about one month of use, the curler literally snipped my eyelashes off of my left eye like a scissors. It works fine then, boom! one day it chops off your eyelashes.

It has been several weeks since this has happened, and so far, my eyelashes have not grown back at all. I look like a freak with one eye partially bald. I have very long eyelashes naturally, so it is blatently obvious I have a partially bald left eye. This item needs to be recalled. I only can hope they grow back, as I feel this has greatly affected my appearance.



Allergic reaction from use of Revlon Colorsilk. Left me with a horrific rash all over the back of my neck. Was put on predisone from the doctor and given a cream. I have scars on various other parts of my body from this reaction. It has been since Nov. of 2006 since the reaction occured (4 months now) and I still suffer from the rash. I used this product solely for over the past year.


Swollen ears and neck rash that itches tremendously and weeps a clear fluid. Similar to a poison oak rash. I had to wear a towel around my neck to work because of the oozing of a clear fluid from the rash. I have permanent scaring now as a result of the rash from use of this product. I was in absolute, extreme misery.

Allergic reaction to use of Revlon Colorsilk hair color in November 2007.

I have suffered an allergic reaction to the hair coloring. I have used only this brand solely for the past year. I broke out in a horrible rash along the base of my neck and ears swelled up twice their size and seeped clear fluid. I went to the doctor and was put on Predisone and got a cream. He said it was an allergic reaction and it had entered my blood stream.

After finishing the Predisone, it came back. I got a rash then over my entire body, looking like chicken pox. The rash on the back of my neck is worse now than ever. I contacted Revlon, for them to sound shocked that they never heard of it before. Their claims dept. was supposed to call me and never did. My every waking hour is agonized by the pain from the rash. I have scars on my arms from the rash after the Predisone. My neck itches tremendously. (3 months now of this agony-Feb 25 todays date) Thank you. I want something done.


Used Revlon Color Silk Root Perfect product, number 03, dark brown. Had intense burning in eyes and on skin. Rinsed eyes for 5 full minutes with saline solution. 20 minutes after using my eyes have finally calmed down, but my face is glaring red, burning and inflamed.

I called customer service, was sent to Kim in claims, who basically said I should see a doctor and be more careful about not getting the product in my eyes when rinsing...which is basically impossible unless you go to a salon...what I was trying to avoid in the first place. I used this junk product and was treated like I did something wrong. I will not use any Revlon products again.


Extreme eye burning and redness and intense burning and inflamation of face skin.

I purchased a Revlon RV052 Curling Iron through Wal-Mart in mid-November 2007. This is a high heat iron with 30 settings. While it heated very well, within 8 weeks the curling iron shorted out. Thank goodness it didn't start a fire. I never thought Revlon would be a brand name that I couldn't trust, but this is the first time I've ever bought a curling iron that lasted such a short amount of time!

The curling iron cost $15.99, which is not a lot of money. However, having the product fail in the middle of getting ready for work was extremely frustrating. I went to work less than satisfied with my appearance and embarrassed at how sloppy I looked with half-curled hair. (I work in management and my appearance is important.) I then spent $15 on an iron from a different company.

I purchased Revlon's Expert Effect Lash Curler last week at Walgreen's. I used it twice. The second time I used it, it cut off one-third of my eyelashes right in the middle of the eyelid area. Now on both of my lids I have huge gaps with just little stubs of eyelashes left!

I was so excited to buy a new eyelash curler that claimed no crimping. Instead, on Christmas Week when I will be seeing many relatives and friends, I am left with huge gaps of NO eyelashes. I was hoping to have nicely curled eyelashes. I am very angry at Revlon for making a product that would chop off eyelashes so easily. Who buys a beauty product to make themselves look worse? I am embarrassed at how my eyelashes look. I am sad and very frustrated. It costs $300 at the local beauty salon to have temporary eyelashes put on. I don't have that time or money. I'm very mad.


While having my hair wound into my Revlon RV 052 electric curling iron, I heard a pop, and then almost instantaneously saw in the reflection in the mirror, a 6 inch flame shoot out the side of my curling iron. The flame shot out from my curling away from my head and hair. Consequently, I was fortunate to not have been burned. However, this product could easily start a fire, or burn someone badly. It should be immediately taken off of the market.

Note that I have also reported this incident to the US Consumer Product Safety Commission this date.


The economic loss is that I will have to purchase a new curling iron. More importantly, this product has the potential to cause serious economic loss through a fire, or cause serious injury to someone.



Over the past few years, I have purchased 4 Revlon curling irons. I have always noticed that they seem to overheat at the base where the iron connects with the handle. 2 pairs literally melted at that point. Call me a glutton for punishment because I always just replace them. This time, before the curlers had a chance to melt, I noticed that they were overheating. I turned the setting down and still burned off a chunk of my hair! This product definitely needs to be recalled before someone gets seriously hurt. WARNING!!!


Not only am I out of the money that I payed for the curling irons, but I am missing hair and i'll have to wear a comb over until it grows back.


I have bought 2 REVLON curling irons in the last 8 months.. and both just stopped working.. I am looking for a full refund on both or 2 new curling irons.. No, idon't have the receipts. I did not think my second curling iron was going to break again in such a short time..

I purchased a Revlon Gold-plated hair straightener at a Wal*Mart Supercenter almost exactly a year ago, and all of the sudden, even though I used it properly and maintained it very well, it will not heat up at all. I demand my money back because that is a vital piece of equipment in my daily routine and if they cannot make products that stand the test of time, maybe I should refuse to buy any of their products any more. It was a year! I have curling irons and blow dryers that last longer than that!

All in all I think this is more of a complaint about Revlon making equipment that is guaranteed for longer than it should be. I'm out about $25, but it's not the money, it's the principle. It causes me a great deal of stress when I can't get out of the house to buy another one with my hair looking like a complete frizzball.

I purchased a Revlon ThermalAire Hot Air Styler. The first day I used the styler, it stopped running when I was only half done curling my hair (my hair type is straight, not even shoulder length and not thick) and did not turn back on until hours later. I was disappointed with the quality of the styler as well. It continued to make creaking noises as I curled my hair as if the brush part was going to snap off.

Also because the brush bristles doesn't extend all the way down, there is a band of metal before it reaches the wand. That metal is extremely hot and I burnt my face several times while continuing to style my hair. At first I passed off all these problems as being a new brand and I needed to get use to it. I used the styler again and not only experienced the same problems as mentioned above but the brush fell off the wand and burnt my wrist causing a welt burn. I feel this styler is a serious safety hazard to consumers.

I recently bought Revlon Colorstay liquid lip "cranberry mist #36" I loved the color. After a few days of wearing it I noticed my heals were very pink and while shaving my legs there was a lilac color water that dripped in the bottom of the tub. A day or so later I noticed the inside of my white socks had a deep burgundy color around my heels and the ball of my foot.

I was confused so I started eliminating new thnigs one by one and came to realize after 2 days of not wearing any lipstick my heels were normal and my socks were no longer colored. The coloring in the socks did not wash out of the socks either, they were stained permanently.My conclusion is that lip color was somehow being excreted through my legs and feet. I found this hard to believe but that's the facts of what happened. I'm writing to alert you of these facts and ask you test the product and the type of dyes used in this product.

Damage Resulting:

No serious consequences except being afraid of what was happening to me.


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