Hollywood Tans

I entered the parking lot of Hollywood tans, I then proceeded to get out my 1994 green Ford Explorer. As I was walking, I discovered a 'Blue Tooth" on the ground. I paused for a moment and then suddenly a white male comes from around the corner. He then claimed the Bluetooth was his. He thanked me graciously, and asked if I were going into the Tanning salon and smiled.

I am an African American, I hardly think I need to be tanned any more than I am. I replied "not right now" again he chuckled. He then said, "Oh okay," and thanked me again for finding my Bluetooth. Then proceeded to go into its neighboring store.

In a few minutes, the same white male runs frantically into the store I was in, yelling, " he's towing your truck, I tried to stop him but he said no. You will have to pay 267.00 to him then he'll bring it back. I was livid, mainly because this was a mechanics loaner car.

Please help me reclaim my funds. This was a clear case of " Baiting". As I past by the Tanning store, several days later there were other victims to this scam. Police were uncooperative even though they received quit a few complaints.

when you go in for a tan you must use your finger print to cinsent that u are wearing eye protecrion. My husband and i buy the winkies online he brings them with him every time and is always harassed now they are putting the date on the winkies even though he already is consenting to wearing them. the owners daughter is nasty and always on a witch hunt. we argued about this once befor it seems she is trying to embarass him in some way. Is this harrassment legal?

I first came into the store back in Sept. 2007. I had been diagnosed with a terminal disease and was on some harsh medications. The employee re assured me that the tanning was just like natural light and there should not be any problems with drug interaction.

After I signed up for the services I thought it was best for me to double check with my doctor about the drugs I have to take and if it is truly safe to tan. The doctor informed my NO it is not safe and please don't tan. I within 5 days of signing up went back to Hollywood tans and explained the situation to the original girl who helped me. She reassured me she would take care of it and apologized for all of the trouble I was experiencing.

I was reviewing my bank statement and found Hollywood tans has been charging me ever since I signed up. I thought there was just some misunderstanding so I called and the young lady was rude who answered the phone. She exclaimed I don't know how Jeff the owner is going to take this! I was a little taken back but I replied hopefully professionally and responsibly.

When Mr. Jeff Wogan did return my call today 6/16/2008 @ 2:05pm he was very rude and belligerent telling me that I should have made sure his employee put in some code and had me sign something. I explained that I have no idea about the workings of his company or policies but I did as directed and returned to cancel. He called me stupid and asked me if I even read the contract I had signed. The contract is given to the customer after they sign it and yes I reviewed it after it was signed and I came in to cancel my contract with in the first week of signing and never could I use there services. He still continued to be rude and yell at me about how he only hires 18 year old girls for $8.00 an hour and he doesn't care.

I never asked for anything other than to be refunded the amount they continued to charge after I came in and cancelled. I only ask that they properly represent themselves when providing a service. Don't mislead the consumer. There misrepresentation could have caused me harm.

They charged me for almost a year after I had canceled my service. They could have caused me health risks telling me there services are as safe as natural light and it won't conflict with my medications with out even considering any health ramifications it could have caused me. They need to be held responsible for there actions.

Hollywood Tans is charging me for a months worth of services that I will not use and cannot use because I signed a cancellation contract. I would not have signed a cancellation contract had I known my money would not be returned. Hollywood Tans is well aware that I have not used their services since June because there is a finger print identification pass you must use when you enter the building. I could understand if it was the middle or the end of the month, but it is 7 days into the month and I havent been there since June. I said to the worker that I would dispute the claim, because I am paying for services I will not be receiving and he said fine, that he would take it through the court system.

I was never given a copy of the contract I signed in the middle of April. It was a Xeroxed piece of paper not a carbon copy document. I consider this false advertising and fraud. At the very least, I should have been reminded that Hollywood Tans was going to charge my account after my three month deal was over and never give me my money back (even though the month of August has hardly begun). So not only have I been ripped off, but I was treated incredibly poorly I will never ever use Hollywood Tans again, and I will not endorse the company to anyone.

When I signed up for 3 months of tanning services in the middle of April 2007 for $19.99 a month for three months; it was perfect because I had enough time to tan in time for my wedding on June 23rd and if I lost one month of service that was ok because it would still have been cheaper than just buying two months worth of services.

I was charged for half of April, and for the full months of May, June, July and August. I signed a contract that said Hollywood Tans would automatically charge me the $19.99 per month for three months. At least this was what I was led to believe. However, I saw that Hollywood Tans had charged my card for the month of August on August 3rd, and I then called in to cancel my membership. I was completely unaware that they would automatically charge my account after the three months was over. When I called I was told I could not cancel over the phone because I had to sign something. The next day, I went in and told them I would like to cancel my membership. I signed the contract and when I asked for my money back, it is August 7th and I have not used their services since June, I was told in no uncertain terms No, you cannot have your money back. I asked again if I could please have my money back it is the beginning of the month, and I havent been in the building in more than 6 weeks. Again the man told me no, too bad, you signed a contract thats how it is. He was incredibly rude, very mean, and showed no customer service at all.

I have been ripped off and am out $19.99.

On or about 3/28/06 I signed up to tan at the above location. On or about 4/3/06 I was signing up my daughter Alyssa Williams as she is preparing for senior prom. The young lady that signed us up suggested we join the Friends and Family Plan so naturally we did. My daughter tanned at the above location on a few occasions. On April 11, 2006 she went in to tan and was told that her account had been flagged and canceled because she has a different last name than me (we do have the same address on our lenience's and they did check when we signed up). Honest that is exactly what they told her and exactly what they told me today 4/12/06 when I went there to try to straighten this out.

This is exactly what MaryAnn told me at the corporate office (1-877-826-7123) when I called today as well. I have been trying to talk with Mark (the owner of the above location). He called my cell under a private call while I was shopping during my lunch hour and didn't get reception. I immediately followed his directions to call the salon, he was not there but did call me back on my cell again maybe 3 minutes later while I was on the land line with his corporate office and could not get to my phone. He said I was to call him back and he would not play phone tag with me anymore. I again followed his directions immediately, rude and nasty as they were, and low and behold he was not there.

I would not have believed this if I weren't actually living it. They didn't come to me with this problem they flagged, canceled and informed my daughter. Parents and teenagers don't have enough to deal with these days that now they are discriminated against and made to feel less than a family, embarrassed and ashamed by Hollywood Tans simply because they don't share the same surname. Now mind you, they didn't even offer to sign her up on her own plan but canceled her out completely as if she has somehow wronged them.

My daughter is extreamly upset by this entire situation. She is embarrassed and ashamed and felt as if they were trying to convince her that she wasn't a part of our family. She is my birth child and I have all of the papers to prove it however we wern't even given that option.

The tanning salon owes me $60.00. The contract ended in July and they are still taking the monthly payment out ot my account.