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Estee Lauder

Estee Lauder • Allergic reactions • Pricing • Women of color

Estee Lauder has built a valuable franchise as a pricey line of cosmetic products for discerning women. But that doesn't mean that there aren't many customers who are ready to jump out of their skin because of problems with Estee lotions and potions. Same goes for its affiliated company, Clinique.

Charlotte of Hixson,, TN July 29, 2009

I bought the 17 oz.Time Zone Craam.Two of them in fact on June 4th 2009. One for myself and one for my sister. I ask the sales lady if it didnt do what it was supposed to if I could return it. she said well only if you don"t use your free gift. well what if you purchased it when there was"nt a free gift. The gift did not enclude the same cream to see if it worked or not.

My face got very dry around my nose and mouth and had tiny bumps . It also has alot of fragrance which is horrible. I stopped using it for a while to be sure that was the cause . I asked my sister what she thought about it and she has the same problem. So when my face cleared I tried It again and sure enough it did it again.

marie of staten island, NY May 17, 2009

Ipurchased spellbound 3.4FL parfum spray. i used about 1/4 of bottle and now it will not spray any more. I hare at least 3/4ths of the bottle that is useless.

Peggy of Anchorage, AK April 15, 2009

Este Lauder sold a special gift last Christmas which included a large container of eye shadows. I have use their product for 30 years and this eye shadow was really powdery and flaked all over instead of sticking to my skin. Also the blush was very dry and powdery. I compared it to others I have and didn't seem the same.

It was about a 50 product. I will use it, but it just gets all over the sink and my clothes, etc. when I use it and I just think they were slipping in an inferior product.

April of Port Charlotte, FL April 11, 2009

i started using the samples of the Idealist refinisher and the day care plus moisturizer, also the night care cream. Those worked well, i was happy enough with it to but the sample bag for 50. which included the advanced night repair.

I used most of these products for 3 days before buying, and intoduced the night repair, the next morning my eyes were severly swollen, i just paid a hundred bucks to a walkin clinic, and then another hundred on perscription. I hope that my when this is all done i wont have more damage to my skin.

Ida of Halifax. N.s. Canada, NS March 6, 2009

Great service great store. Lipstick is the problem tastes like tobacco. it was two free lipsticks with a promotional gift offer. I just want to know what is in the ingredients to give this awful taste. Purchased last spring or in summertime. one is called#183 SugarHoney. the other I do not know where it is at this time.

cannot get past the awful taste it has. I do not wear it often. I love Estee lauder products but not the lipstick anymore.

Marsha of Woodstock, GA October 17, 2008

Several months ago I purchased Estee Lauder blush (rosewood) which was .28oz/8g. Recently when I returned to purchase this same product I paid the same amount of money for .17oz/5g. I have been using Estee Lauder products for many years, but at these prices and less product,I can no longer be the valuable and loyal customer I once was. Sorry that you find it acceptable to use less product and still charge the same prices. I will have to take my business to another company.

Joyce of Irvine, CA May 7, 2008

I phoned into customer service at Estee Lauder to find out the manufacturing date of the Double Wear foundation. I was verbally insulted and abused by the representative who refused to tell me the manufacturing date, or give me any information on the age of the product. I was standing at the Estee Lauder counter in Johnstown, PA with an Estee Lauder sales associate, who also was listening to my conversation. I asked the customer service representative to let me speak with a supervisor. I was told to call back later and she took my name and phone number.

When arriving home 4-5 hours later, I received a phone call from Zonora, the supposed supervisor who continued to refuse to give me any dates of manufacturing of their product. He remarks were that we would never sell you anything old. I told her that I was already sold products that were 2-3 years old, and for the safety of my eyes, skin, and mouth, I, the customer had the right to know just how old this product was. She refused to give me any information and I hung up the phone.

I have used products that caused my skin to become red, peeling, yellow tinged, tight, and eyes burning.

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