Estee Lauder - Allergic Reactions

prior to my holiday i purchased estee lauder idealist micro d.following instructions within seconds my face was burning.i immediately washed under a shower head for five minutes which eased a lot.but to my horror my cheeks immediately blistered ! i have always used el products . i do not have sensitive skin . my left cheek is really bad.

Red around eye area & severly itching & entire face itches.

As a result my cheeks turned dry and partially red similar to a burn. One month after this the red spots have not dissapeared and my skin feels coarse.

I believe this cream has damaged my skin

and wish to inquire about possible remedies to this damage.

I bought Lightsource from a departmental store. I told the sales girl at the department counter that my skin is sensitive. She said I should be able to use Lightsource. So, I purchased it. After using it, my skin had small pimples all over the face. I went back to the Estee counter girl, she said that I should use it continously for more than a week, perhaps all the dirt accumulated on my face is coming out and I should see good results of Lightsource after continous use for more than a week. I went back and kept using it-but stopped when my skin did not look any better but worse.

So I bought another item that I am used to using as mosturiser and forgot about the Lightsource that I had bought. A few weeks later, I realised that I should go back to the Estee counter and complaint. The same girl at the counter was there. I told her that the Light source I bought-I really cannot use it. She said I cannot get my money back. I told her perhaps she could replace it with other items of similar value as the Lightsource cost me RM200/=. She asked me to fill up a form and she said that she will call me as it would be okay to replace the item and she made me choose the items I wanted. So I choose 2 item that cost me more than RM200/= and I told her that I will pay the balance. She said she has to contact her office and she will call me when she get the items from her office.

Yesterday, I went to see her, she said her office has not contacted her yet. I am not sure how long I have to wait. Is this normal for Estee Lauder products-to contact some office? Or is the lady is a fraud?

My skin had bad tiny pimples. I still have scars after many months. My money was not returned or received any replacement

I have always enjoyed Estee Lauder fragrances. Recently (2 wks ago) I tried DayWear. I used it for 2 days and I am still feeling the effects of it. Everywhere that it touched my face has broken out,been very scaly and hurts. My face looks as if I had on a red mask. My eyelids and under my eyes are red, blotchy and swollen. I have had to use numerous anti-itch creams and taken medicine orally to try to relieve the symptoms. I still have a blotchy face and several angry looking spots.

I have suffered with a sore face and neck for over 2 wks. It is embarrassing to go out into the public with your face looking like a sun burned tomato.

In a way being treated like that helped me, because then I went on a crusade to find natural skincare. Please let these poor people know that natural skincare doesn't burn your face!!!!! I do represent an all natural skincare line called Arbonne International, and I am so happy with the results!!!

I purchased a 6.7 Fl Oz bottle of Estee Lauder Take It Away Total Make up Remover in October 2001. I use it regularly and last week while visiting family for Thanksgiving I went to use my make up remover wash. The wash that remained in the bottle has separated and looks slimey. I do not want to wash my face using it if there is a problem. Can my bottle be replaced? I have used the product and many others for years. I am 20 and even my mother uses your products. She uses this for herself and has never had it happen to her.

I am worried that if I use it, that my face will break out or be damaged by whatever chemicals came out of solution in this bottle. I onlu want Estee Lauder to replace my bottle and perhaps send an additional bottle or some other products as a gift for the inconvienence that I have had.

Dear Estee Lauder Co. I'm writing to tell you that over the weekend I went to Macys here in the Bronx. I had run out of the Estee Lauder eye liner, but the Estee Lauder didn't have the refill I needed.Automatic pencil foe eyes (Sapphire). I just want to add that what happened to me serves me right, because I only use Estee Lauder products. Even the lipstick, and perfume and powder. I live in Estee Lauder.

I then purchased an eyeliner that until today, my eyes are still irritated, and swollen. I need to know if you have the liner refill, the Macys in Parkchester doesn't have it at all. I needed the eyeliner, but I also wanted to get your new gift. But because the refill wasn't available I wasn't able to get the gift. Sincerely, Agnes ****

Purchased a new product for skin firmness, called "Resilience Lift". My skin is horribly broken out in an acne like condition. This product with tax was nearly $70.00.

I'm a middle-aged professional woman who needs to look good on the job. I feel embarrased by the way my skin is broken out. I purchased a coverage cream as well as acne medication, and pure soap, by the time all is said and done, I should be out of pocket to Estee Lauder a good $100.00.

I specifically asked the representative at the counter if there was any chance that my face might break out or something else might happen since I was very sensitive to products, she clearly stated "No" there is no way that these products can harm your face.

I began to use three products and after what I thought was a reasonable amount of time felt my face was beginning to look dry and blochy and then I began to feel a stinging sensation to the point where I could not even put on foundation.

I felt so ugly and old looking and really felt cheated that at the very least my skin was worse than before.