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Consumer Affairs


Crest Toothpaste


Consumer Complaints & Reviews

Do not use Crest Pro Health! As a woman with a history of issues with the medications I take and gum loss, I decided to use Crest Pro Health. For over a year now, I have suffered with gum irritation, bleeding gums, swollen gums, and extreme sensitivity to liquids. My dentist was so worried, he had me check my blood work, to make sure I didn't have auto immune disease, or leukemia. I am so angry that the company has allowed to continue putting Crest Pro Health on the shelves!

I have been to doctors, ENTs, and the Periodontist. The Periodontist actually told me he has had countless people complain of the same issues with the Crest product. Be sure to stop using this toothpaste, if you don't like peeling gums or sensitivity. It gets worse if you continue for a long time. Now, I am back to Colgate, but considering using all natural toothpaste next. Hope this brings some relief to those who have been through the same thing.

I have been using this toothpaste for about a month. For the past three days, I have had a numbing and burning sensation on my tongue and lips. I honestly thought I was having a stroke. The thought that this could be related to the toothpaste popped into my head. A Google search led me to this message board which horrified me. How can there be so many complaints and yet a product like this is still allowed to be sold? I hope these uncomfortable sensations go away soon.

I bought Crest toothpaste because of their 2 for 1 price, and immediately the brush lend on my teeth, there is a burning sensation, numb feeling, and my mouth feels dirtier, and after few minutes, a white thin film forms inside my mouth. Later, I had my skin peeling off from my chin, and sides of my mouth. What a killer toothpaste!

I am a dental assistant for the past 7 years. I have always used Colgate products. I ran out of the TP I was using and picked up a tube of Crest multicare with whitening back in October 2011. I started using it in the first part of November 2011. It took a couple of weeks but I started to notice discomfort in my gums on the upper right. Then slight movement in my pre-molars in this area.

I made an appointment with a periodontist the 3rd week of November because by this time, the pain is excruciating and the teeth moving and it is flipping me out! He couldn't find anything. I went to my primary doctor who also could find nothing. Yet, my mouth by this time is on fire. My gums are burning and my teeth are so sensitive, I can't touch my own tongue to them. I can't eat. And yet no one has answers. On January 7th of 2012, I ended up in the emergency room in unbelievable pain! ER doctor found nothing.

It is February 2nd 2012 and I am still in incredible pain. I stopped using the Crest toothpaste a couple of days prior to the ER visit only because I couldn't stand to even brush my own teeth! I have had sloughing of tissue, gums and mouth on fire! Now all of my anterior teeth on my maxillary move slightly! I tried contacting Crest Consumer Line. What a joke that is. They have no clue what I am talking about! Yet, there are endless complaints filed by people all over this country and no one is doing anything to rectify this problem and to help those of us that have been victims and are suffering with the result of using this product! I've had 3 patients come in this week alone complaining of these symptoms. Terrified! Some have already spent thousands of dollars in medical expenses in search of an answer. And I ask them what toothpaste are they using and they are all using Crest toothpaste and other products! Something's got to give here! The Dental field is my choice of profession and it is my lively hood. I am a single mother and this has cost me time from work and money that I don't have.

We, as the consumers, need to stop ** around, get together and file a class action lawsuit against the makers of these products. I'm spreading the word now to my own friends and family. Don't use these products!

My family began using the new Crest complete toothpaste, and noticed our teeth don't feel as clean. We have sores in our mouths, on our tongues, and two complaints of teeth sensitivity. The problem started as soon as we switched to this toothpaste. We decided today to throw the crap in the trash, and switch to a natural toothpaste. Shame on you Crest, for not spending more time, and research on your products, before releasing them to the general public. Shame on the FDA for allowing this crap to be released to the market. You know it is bad stuff. Surf the net. The stories are there for you to read.

I had been using Crest 3D whitening toothpaste and also used the 3D whitening strips. Sometime after a tooth extraction, my mouth began to feel dry. I used the latest dry-mouth mouthwash but did not get any relief. Shortly after, a metal screw was inserted for a tooth implant. The symptoms became much worse. It appeared to be thrush. My Dentist declared it was dry mouth and recommends Biotene products. Even with the Biotene, I got worse and developed a persistent cough. It felt as though this was moving to my lungs.

On the second visit, the dentist prescribed Nystatin, an anti-fungal. Since the problem was not thrush, this only made the problem worse. The feeling that the roof of my mouth is disintegrating is probably the worst. My lips are cracked and dry. My next stop was back to the periodontist. He told me it was severe dry mouth and that he suspected I might have Sjorens disease, an incurable auto-immune disease. I immediately went to my GP who told me to take vitamin B and see a dermatologist if it did not clear. I called the dermatologist immediately and there was a four-month wait. I finally found this website and I am so grateful. I, at least, have a cause and see that it may take a long time to recover. I was hoping for some suggestion on how to speed up the healing. Is all that slime my mouth trying to heal? It has probably been eight weeks since I have last used Crest and the symptoms are only a bit less severe.

I suggest checking out this website http://www.***. I called Crest and these are the toxic ingredients in the 3D toothpaste: Sodium Flouride, Hydrated Silica, Sodium Hexametaphosphate, Peg-12, cocamidopropyl betaine, sodium laureth sulfate. I have found a great toothpaste product in Jason, www.*** available at Wegmans, Heath stores and Amazon. Thanks to everyone and good luck.

About 5-6 months ago, me and my family began using Crest 3D and Crest Complete. My husband was the first to come down with symptoms of oral thrush and I myself am now afflicted with the same symptoms after getting numerous types of treatment for oral thrush with no results. We are going to quit using this toothpaste and see if the treatment will work.

I started to use Crest Whitening toothpaste about a month ago. For the last three weeks, I have been having problems with dry mouth, wake up with sore throats and other ENT problems. I thought it was just because of the illnesses going around. This week, my tongue started to become numb. My lips are dried and cracked. My jaw and ears are sore from a possible allergy. All of the food I have eaten for the last few days have been bland and without flavor. Ranch was tasting like just mayonnaise. Spicy food did not taste spicy, and that includes red cayenne peppers. I also noticed that my teeth did not become any whiter, but rather dull and stained looking. I will no longer buy Crest.

I used Crest toothpaste. I have had several containers with air holes in the tube. I prevent using these and I end up throwing them away. Expensive!

I recently purchased Crest Total (I am a Aim girl, but there was a 2 for 1 sale!) and after brushing, my mouth would burn. I figured it wouldn't do harm because a quick rinse with water cooled it down. However, as I continued to use, the roof of my mouth became very sore and felt like it had been burned, and all saliva was stripped from mouth, leading to cracks/splits in the corners of my mouth. The nastiest part was that I would get this white build up on the roof of my mouth (what I consider as a form of scab), but it would slough off while eating, or if I intentionally scraped it off. Then, I'd be back to soreness and burning. It limited what I could eat because many foods burned it more and I lost the sense of taste for bland foods. So, I changed to Colgate Total, and the same reactions occurred!

I've been fighting this for 3 months. I now use Biotene wash 4 to 5 times a day, and only using Arm & Hammer Advance White with Baking Soda and Peroxide. The healing is coming along. After 2 weeks with this new routine, my mouth no longer burns, but the room of the mouth still feels it has a "fuzzy coat" on it, but it doesn't slough off, nor can I scrape it off. I believe this may be a type of mouth "scab" and I hope the normal texture to the roof of my mouth will return. There is definitely an ingredient that both Crest and Colgate uses in the "Total" toothpastes that is raking havoc on many mouths from what I've read. From other comments I've read, it seems pointless to contact either company and those that did aren't getting an answers anyway. I'm going to go back to AIM once I'm healed completely and warn everyone else I know. (One other thought - I do suffer from sinusitis, often followed by flush when I'm on an antibiotic. Perhaps, all people who have sinus issues are more susceptible to side effects from the "Total" toothpastes).

I started using Crest Pro Health recently and noticed that it left a really horrible, burning after-taste and also left my tongue screaming in pain the rest of the night. And in the morning I had a film over my teeth and gums. It was gross. My friend told me I was allergic to it, which I believe to be true since all of that's gone away after using another Crest toothpaste. The culprit could be stannous fluoride, which was in the Pro Health, but not the other toothpaste that use sodium fluoride. Anyone have a similar experience? I've been reading some of these other complaints and they seem to be pretty similar to my experience.

I used the Crest Pro Health Mouthwash twice in 24 hours and I have lost almost all my sense of taste. The tissue in my mouth feels strange.

For the last month or so, I have lost the ability to taste, and the inside of my mouth feels like a swollen cotton ball. My eyes feel puffy, and my extremities feel like they're in a bath of cold water. All these symptoms started around the time I bought a new tube of 3D White toothpaste. I had bought a tube about a year earlier but did not notice any symptoms. Eating is no longer enjoyable for me, and I only eat plain oatmeal as everything tastes and feels the same.

After using Crest Pro clinical gum toothpaste for a month, my gums are swollen and looks like it's sloughing off. My gums hurt and burns. I'm so glad I've found this site. I will never buy any Crest products again. Please remove Crest Products from the shelves.

This is another update. Well, I went back to the dentist. He did root planning behind the top front teeth and front. where pain and swelling is worse. It has been 2 weeks and 2 days and I am still very very sore. IT's still swollen. I have soreness and pain in other areas but not as bad as behind and in front of the 2 top teeth. I am now really depressed and feel hopeless. The hygienist appointment before using the Crest Multi-pro Health toothpaste was very good. She was really pleased with my gums. This time after using this 'toxic' toothpaste, they can see how inflamed and irritated areas of my mouth is. So I have to go back to the dentist. I am doing everything to heal mouth, another plain toothpaste, salt rinses, not leaving food or drink in my mouth. I am scared about going to dentist as he may have to start cutting stuff out. My life has been a misery due to this. I'm not sure if I can deal with it much longer.

For the last few weeks, I have been having sensations of menthol being rubbed into my right eye, my right side of tongue, throat, lungs, cheek, face, shoulder, arm, hand, neck, insomnia, IBS, abdomenal spasms, fatigue, coughing, right ear pain, coughing up and spitting mucus, menthol burn goes all the way down throat and into lungs when I breathe in.

My son has similar symptoms as well. My husband does not. We have used about half the tube of an 8.0z tube over several weeks time. The label reads: Crest Complete Multi-Benefit Whitening + Scope. Oh my God, I could shoot myself for using this without checking it out first.

The toothpaste and fructose mal absorption is the only thing my son and I both have in common and we both are having similar symptoms I feel from Crest toothpaste, and after reading all other complaints. This has to be what is causing it (this is the only thing we have done differently recently, as I am very cautious about our food/drinks and sticking with low FODMAPS/and gluten free to avoid illness). Shopping is so exhausting and I can't trust any product these days!

I feel sick, achy, tired, nauseous, food does not taste right, makes tea taste minty. It's like someone has loaded me up with menthol cream on my body and fed me icy hot for weeks! My right eye burns on the lid and inside it.

The toothpaste is new. Well, my husband bought that, the Crest with all the stuff in it, of course the label only has active ingredients, so I have no idea what it has in it.

I am in misery with the burning mouth, throat, lungs, face, and arm! It gets less noticeable at times then a lot worse at times. I had no idea what has been causing it until my son and I started sharing symptoms this morning at 4 am when we both woke and could not get back to sleep. I started researching online and well, here I am, arrived at the likely culprit...Crest.

Can't even trust a brand like Crest anymore. What is this country coming to?

I called Procter and Gamble, and reported it on the medical/first aid hot line.

1. They could not tell me what ingredients it was made with.
2. They said, they have no other reports of these symptoms/side effects (from what I am reading here, that is BS).
3. They had no advice to tell me how to make it stop or what to do, except for to stop using it and see a doctor (ya like I have money for them to say...duh I dunno what it is or what to do for it. Here take this, let's do a few grand in tests and spend more money on medicine that won't work. Um...not a plan)
4. They said, maybe I was having an allergic reaction. Ya, think?
5. I asked if benedryl would help, they had not a clue.

6. She told me on the hot line she would file a report then did not even ask me what the lot number was on the tube. I asked, don't you need that? Or else it is so common that the lot number doesn't even matter?

What is the point of the first aid line when they can't you any advice at all. Doctors are clueless and pointless waste of money for these issues that only the company would know how to correct! I am livid labeling laws must change. I am sick of being sick!

I am so glad I found this site. I have been suffering for the past two months with the driest mouth I have ever had. The whole lining of my mouth is dried out and I wake in the morning with a sore throat from the dryness. It is like I don't produce saliva anymore. It just dawned on me last night that it could be my toothpaste. Who would have thought it! I believe I started using the Crest 3D product about the time this all started. I will try baking soda or all natural toothpaste to see if it clears up. Someone also suggested lemons as a way to increase saliva production to help clear up this dryness. I am finding with many products-back to nature is the safest way to go. I will let you all know what I find in a couple weeks.

I have been using Crest 3D white toothpaste for about three months now and have been suffering from most of the same complaints as everyone else for three months. Until I found this website, I had no idea what was happening to me. For the last three months, my entire mouth has been severely swollen, from the inside of my lips, to my cheeks and even my tongue. Additionally, the inside of my lips have large patches of rough and sore skin and my cheeks have rough patches that are also extremely sore. There has been skin sloughing off of the inside of my mouth (cheeks, lips, gums and roof of my mouth) nearly constantly for the past three months, which is pretty terrifying.

Additionally, my mouth feels completely dry but any time that I drink fluids, my mouth and tongue swell even more. Also, whenever I try to brush my teeth with the Crest toothpaste (which I will never do again), my entire mouth burns like there is rubbing alcohol being poured on open wounds. It's extremely painful and scary. I'm really hoping that now that I've realized that the toothpaste is to blame and have stopped using it, that these issues will go away. I can't believe that with this widespread of an issue, these products are still being sold.

Severe pain and agony. Crest needs to be stopped! I used it for one week and have never felt so much discomfort and emotional distress in my life.

I have been using Crest whitening strips for three days. I now have hives from head to toe. I have never had hives before. My teeth also hurt a lot, and my mouth is dry today. I have never been able to use Crest toothpaste; it has caused open sores in my mouth. Crest is awful. I can only imagine all the kids with a cut up sore mouth , and the doctors not realizing its Crest! Try Jason natural toothpaste, it's the only one that does not have Sodium Lauryl Sulfate.

After 10 days of Crest Pro Health gum, I started getting this non-stop thick mucousy, slimy feeling, oozing from my gums. I stopped the toothpaste. It continued for another week; I went to the dentist. They did X-rays, lots of questions that stumped the dentist. I actually think he thinks I'm nuts. Another 3 weeks and it seems to be getting better, but I still have problems.

I started using Crest D White Advanced Vivid Stain Protection (fresh mint) a few weeks before Christmas randomly. I felt a little burning & slight white film on my tongue. But I went out of town on the 26th and used my toothpaste in my travel bag until I came home on 1-4-12. The next day, Thurs, I returned to using the Crest brushing 2x per day. My teeth really need whitening.

On the following Sun, the inside of my mouth began to feel like sandpaper & my tongue was white. I got much drained and I went to bed at 8:30 and slept until 10:30 the next day, getting up only once to use the bathroom. I dreamed I was walking into a doctor's office because I was having trouble breathing and the doctor saw me in the hall & immediately got me in a chair & got a tweak immediately into my throat & I felt relief, but soon felt myself going out as I was being put into an ambulance. I awakened with my tongue swollen & white, feeling terrible!

I thought I was getting Thrush, but knew it didn't feel the same. I had some Nystatin left from the last time I used an antibiotic & got the Thrush; so I started using it on Mon with no relief. Still using the toothpaste, under my tongue and up to the tip of my tongue became rigid and swollen and very red and very painful!

Monday night, I didn't sleep much until early morning. When I looked in my mouth, I have blisters all under my tongue & extreme pain. Most sandy feeling is gone replaced with swelling, extreme red, whelps & bumps & soreness on gum line, teeth, jaws and today, the roof of my mouth. I felt like it was viral and put a post on FB to see if any of my friends knew if an Oral Virus is going around and yes there is. So I figured that was it! I went by to see my pharmacist and he said he hasn't heard of any.

Then this afternoon, one of my friends sent me this link about Crest with a multitude of folks experiencing the same symptoms, as far back as 2002! I am astounded that nothing has been done and children are allowed to use this product! How can this go on for so long? I intend to call my dentist and Crest tomorrow. I'm very unhappy! Some folks have not had relief for 3-5 years and have spent mega bucks with test and even dental surgery, trying to find out what is wrong with them! Finally, to deduce, it is their mouthwash or toothpaste or both! What is wrong with this picture? Who is paying who to keep this poison on the market? No wonder it says on the tube, "Do Not Swallow"! I guarantee that there better be something done & soon. I now wonder if my dream was just a dream or if I nearly died in my sleep from brushing my teeth before I went to bed. Oh and my teeth look just as yellow as before and has lost all their shine! Something's got to give! This is nonsense!

I started having a rough, sandpaper-type feeling all along my gum line. I went to the dentist, and they weren't sure what it was. There is discoloration along the gum line, along with the sandpaper feeling. Does anyone else have this symptom after using the Crest Extra Whitening with tartar protection? I have noticed a lot of people commenting on the Pro Health line, but not about this one. I hope someone responds!

I used Crest 3D whitening strips three times. On the 5th day I awoke with extremely dry mouth sore, burning tongue, and dry cracked lips. I went to my doctor to had blood work done. All ok. The tongue also was coated white. This was back in September. All reports were negative. The same with the dentist. This happened back in September. Still not better. So, good luck Kathi of overland and all the rest suffering from this poison. I just can't get help from anyone. Also, I'm starving to death as I can't taste anything.

Same issue being reported as others. I was actually online this morning checking to see what this roughness, soreness in mouth, white spots could be and this came up. I just started using this product in the last 15-20 days and never had this issue before. Sore tongue - especially underneath, rough sandpaper feeling on the bottom lip, and a couple of "white" tops. Gums are way more sensitive as well.

After reading all of the different complains online, I am wondering how Crest is able to keep producing this. I will call my dentist tomorrow to register the complaint just so they know. I know they just started using it recently. Their other products I used created no issues at all.

No Stars. As with many of the complaints here, I could not figure out why on earth my mouth was burning? My gums hurt and my tongue was swollen with sores on it. It was so strange. I had never experienced this before and I realized that I had switched to the Crest Pro Health toothpaste. I didn't think that this could really be the cause but I was willing to try anything because my mouth hurt so bad. I went back to Sensodyne and by the morning my mouth felt a bit better. Within two days, my mouth was completely back to normal. This is unbelievable and ridiculous and for a big company like Crest to keep this on the market after so many posts of complaints here, is astonishing. I hope they make some changes as this is dangerous.

I put the terms "sores", "raw areas on tongue and cheek", "painful cracks in corners of mouth", "painful eating", "dry mouth", "bad taste in mouth", "loss of taste" all into one Google search then this site is the first thing that came up. This is all spot on! I am so miserable, and all because of toothpaste! I wake up several times a night because of the pain in my mouth. Shame on you, Crest! You know this is happening, and you continue to let people suffer.

I have a numb feeling, tingling top lip and the insides of my mouth feel as if they've been burned. After several days of being off the Crest Pro-Health toothpaste, it's still not much better. What is the ingredient that is doing this to everyone? If these many people are having bad reactions to this product, it needs to be pulled from the shelves.

Well an update. I went to the dentist who was really unsure as what to do. He said some people are sensitive to the ingredients. He says he wants to use anesthesia and go under the gums to scrape out what could be causing my gums behind my front teeth to be so sore and not healing after so long. He says it may not work as there may be nothing there! I am scared stiff. If it is this toothpaste which it sounds like it must be as I never had a problem with sores in mouth before using it then to undergo invasive gum treatment sounds like it may not work.

Not sure what to do in pain constantly. It is on my mind constantly. Using salt rinses to prevent infection and still limited eating and drinking, trying to let it heal. The dentist said not to buy toothpastes that say anti-tartar. Just get the plainest one! I feel so helpless at the moment. Hope you guys heal up!

I have been using Crest 3D Whitening for about 2 months. I developed a sore mouth, extremely sore tongue that burns like I just ate hot peppers 24/7, and my lips always feel chapped more than normal for this time of year (winter). I tried probiotics and yogurt thinking it was thrush, tried different mouth washes thinking it was bacterial, nothing helped. Just this morning, a comment my past Geology teacher had made hit me.

He stated he only uses baking soda or organic/natural products to brush his teeth and if all of us were aware of the ingredients in regular toothpastes, we would make the same switch. I'm glad I remembered that, I searched for complaints and found this site. It is very disturbing and I hope the company stops advertising it as such a great product and it gets pulled from the shelves. From what I'm reading this will take up to 6 months to heal. Nice job, Crest. I hope all your CEOs suffer with the same symptoms.

I have been using the Crest Pro Health "Clinical" toothpaste, and ever since I started using it, I have had sore cheeks and mouth. This morning I looked further into my mouth and noticed that my cheeks and some spots on my gums have turned white. I went to my dentist and she has recommended me to go to a specialist for a biopsy, which I will do tomorrow. After reading all the posts here, I did call Crest and told them about my symptoms and asked if they have had any complaints.

They said no. I find it very hard to believe that all you people that have posted here on "Consumer Affairs" have not called into the Crest hotline number? If you have not, please call 1 800 959 6586. They did however offer me a $5.00 check to cover the cost of the product; however, they need to pass my information to their health and safety committee for evaluation and may or may not get back to me within 2-3 weeks. They did say that all the Crest ingredients are from USA. Let's see what happens tomorrow after my specialist appointment. Stay tuned for another posting.

I started using Crest Pro-Health clean mint toothpaste 4 days ago. Sores in and around my mouth have developed plus sore and bleeding gums. I never experienced this problem before. I will quit using Crest Products. There is a serious problem here that needs addressing. Hopefully, this problem will clear up soon.

I started developing canker sores again after not having them for years. I thought it was because I had too many cookies (sugar sometimes does it), but the canker sores wouldn't go away even after a long while of eating healthy. They did disappear when I was away from home. I finally realized it was because I was using Crest Tartar Protection Whitening toothpaste at home, the sores appeared when I ran out of my old Aquafresh tube and cracked open the Crest. I still have regular, unopened Crest Cavity Protection and Tartar Protection, but I'm not sure if I even want to try them.

I bought a few whitening products, including Crest Advanced Seal white strips. After using it, and that alone, that night the right side of my gums were intensely swollen. It doesn't hurt to eat really, I mean it still consistently hurts but no more to eat. It especially hurts to swallow for some reason or to talk. My teeth don't hurt nor are they sensitive but I use Dr. Collins brand restore toothpaste which I highly recommend. It hurts up into my cheek. I thought maybe I had a wisdom tooth coming in but instead of being in the back of my mouth, it was going to be in the center of the right side of my mouth. It's disturbing how many complaints and all the terrible things I've read on this site and that this poison is still being sold.

Oh my goodness, I searched in Google about my sore mouth symptoms, and this popped up. I have been using the Crest Multi-Protection Toothpaste, both night time and sensitive brand. Well, on and off for the last 5 weeks, I have had trouble with an ulcer/canker sore behind my front teeth. My gum between the top front teeth has started bleeding, and I am in discomfort. My gums looks strange above the top front teeth, porous-like and the ulcer is really bad behind the teeth. My doctor gave me an ointment, but I have to see a dentist on Wednesday.

The toothpaste made me get horrible stringy gungy stuff at the bottom of my gums. I thought it was all due to stress, as I do not suffer from canker sores usually, and the gum bleeding, as if I have cut it. I clean and floss my teeth gently every day, after most meals, and always before bed. Why have I got all this? I am scared I am going to lose my top front teeth! I really do suspect this toothpaste, and have stopped using it. Hopefully, it's not too late. I am in panic mode now, as it has been bad the last few days. I will certainly lose weight, but a toothpaste like this should not be allowed to be on the market. Good luck to all of you here. I hope your mouths get better.

I bought Crest Pro Health gum protection and have been using it for about a week now. The first day I noticed film, thick clear stringy film in my mouth. I thought it would stop after the first time. It kept happening every time I used the toothpaste. This was so bizarre that I had to look up the cause and found this website and was floored at how many people this has happened to. I just hope I don not have any permanent damage. It's too early to tell I think, but am hoping since I will no longer use the product the damage is temporary. I will never use this product again. I'm losing so much skin inside my mouth it was really scarring me.

I began to use Crest Pro Health Clinical Gum Protection a few weeks ago. I noticed right away that my gums became sore as I brushed. A few days into using it, I noticed little sores beginning to form and itch. The insides of my mouth feel swollen, and the edges of my mouth are all cracked and bleeding. None of this began to occur until after I used this product.

It's very alarming when your mouth, which I use every minute of every day, is affected by toothpaste and wash. It's funny how the Crest company ran all kinds of sales on the Crest Pro Health! Why? I only bought the crap for the sale!

I feel so sick. I wonder if Crest is even the cause. It amazes me that so many are sick, spent so much money and Crest doesn't get punished at all! Refunds and medical bill payments are not enough. How long are US consumers going to take this crap? My mouth was sore, tongue was coated, and I had strings of white mucus. I had to keep wiping out my mouth. It is disgusting. My dentist said to use a mouth guard. My doctor said it was allergies. I was ready to go to an ENT specialist (I am on Medicaid, just so you know you are paying for all of this, for P&G). Now, I think it is the Crest Pro Health toothpaste.

I started using Crest 3d Vivid toothpaste. I had a bad sore/dry throat. I thought it was sinus or allergy issues. Doctor prescribed anti-biotic (didn't work). With one pill left and not feeling better, I saw a Crest 3d commercial and put two and two together. I stopped using toothpaste. All toothpaste used baking soda to brush teeth. I gargled with peroxide (rinsed well) and also gargled with Biotene (only mouthwash that did not irritate the sore area). It has been five months since I stopped using Crest 3d toothpaste and it's much better (about 88%). I am not a doctor. See your doctor or dentist and decide what is best for you. Someone else with the same complaint said it took 6 months to completely heal. I can't wait! Hope this helps someone.

Crest 3d strips made teeth very white. Caused burning tongue, lips, throat, gums and slouging of sides of mouth. Stopped use after 3rd time in September but this awful problem won't go away .Why can't someone say how to get rid of this? Please anyone. Please.

After using Crest Pro Health mouth wash, my tongue started burning and looked like it had been injured. I could not taste anything for a couple days. That part is getting better but I have an extremely dry mouth. Lips have swollen inside; but after not using it for almost a week that has gone down. Lips feel extremely chapped although they are not. I have had a metallic taste in mouth which does seem to be getting better; but the whole situation has been scary and painful. I have gotten some sores on inside of mouth that almost look like burns. Those are healing but makes it painful to eat. Everything started getting better when I quit using the mouthwash, so I do believe that it is the fault of the mouthwash. What ingredient is it that is causing such misery and why are they still selling this product?

Poor. I purchased Crest Pro-Health (sensitive + enamel shield) along with Crest Pro Health Mouthwash and Crest Pro-Health at CVS because it is a trusted product and was on sale. I received a coupon from CVS for purchasing over $10 worth of the product. It's been two weeks. I woke up last night after brushing my teeth with Crest Pro-Health (sensitive) and my lip was swollen on the right side, inside was hard like I had been numbed by a dentist. I iced it off and on the remainder of the night. It went down some but is still very noticeable and kind of numb now.

I was planning on going to church early morning but was not feeling well about how I was feeling and looking. I started a seasonal job tomorrow and hope it goes down by then because I will have direct contact with the public (customer service). Also, the food I ate this morning did not taste good. It made me nauseous. It's expensive to go to the emergency room and there is a deductible for med check that I am unable to pay at this point. I pray this passes soon. I am going to use baking soda and buy another brand the next time I go shopping for personal hygiene products. I plan to call the company to let them know of this experience as well.

I began using Crest Pro Health Cinnamon toothpaste several months ago. The skin was sloughing off the inside of my mouth daily and deep cracking and peeling occurred at the corners of my mouth. I finally suspected it was due to the toothpaste. I stopped using it and the sloughing has stopped and the skin at the corners of my mouth is in the healing stages.

I used Crest 3D White Strips. Results were burning tongue, lips and throat, and gums that won't heal. They made the teeth very white but so so sore. I'm going crazy, can't eat taste or sleep. My mouth, lips and tongue are so awfully dry. Please help. Why is my submission always failing?

I have irritated tonsils and soft tissue peeling off in my throat and cheeks. I have spent the last 4 months trying to figure out what is going on inside my mouth. I have had 4 doctor's appointments including an MRI of the sinus down to the throat. I am so glad I found this site because the doctors are at a loss as to what to tell me. They say I am fine but it feels like my mouth went through a cheese grater. I am on day 4 of not using the Crest Whitening & Tartar Protection toothpaste with Peroxide & Baking Soda. My symptoms have finally started going away. Finally, there's an answer to my misery and endless medical expense. I have a hard time understanding how a product doing this to this many people (image how many that have not posted here) can be on the market in the USA. I just sent my two remaining tubes of Crest to the landfill where it belongs.

I was using Crest vanilla mint toothpaste because the flavor was gentle and didn't burn my mouth. However, after about a month my gums started bleeding and I could see my gum line receding (yikes). Gingivitis perhaps? Nope! As soon as I stopped using the toothpaste, any and all problems stopped right away. Bad Crest!

I need to put "0"! Wow! I am so glad I found this site! I just came from the doctor's tonight after being diagnosed with "something viral". I was prescribed Z-pak & cough medicine with codeine! And, I find out it's because I've been using Crest Pro Health for Me because I ran out of my own toothpaste 2 weeks ago & used my son's back up tube.

My first symptom was right along tooth line on one side. I just thought maybe I was having bad dreams and gnawing my teeth, which I don't have a history of doing. A few days later, 2 white bumps; it was nothing that looked like Strep though (my son had that in May). After a few more days, the other side was affected. This time, it felt like a slice in my upper gum. Then came the sore above the white bump. And the last two days, it was a drainage/slime in throat and coughing up yellow mucous. $55 later, a revelation. It's the toothpaste! And, this stuff is meant for kids!

Began using this toothpaste two days ago. Since then, my mouth is burning, skin is sloughing off the inside of it and tiny cuts appeared on my mouth insides. Lips are swollen. Mouth irritated, very painful. Eating and tasting food are difficult activities and not enjoyable. Mouth is swollen. Made appointment to get seen by my dentist.

I bought and used 2 different Crest pro-health toothpastes. After roughly two weeks, I got this non-stop pain in my outer lower and upper gums, right where gums meet cheeks meat, also under my tongue. It is very unpleasant without any signs of it going away. Don't ever use them! I am very, very mad!

I bought a tube of Crest baking soda and peroxide whitening toothpaste about 2 months ago, and ever since then, I have had open sores and splitting skin inside my mouth along with severe dry mouth. Eating anything that is "dry/hard" such as toast or English muffins hurts my mouth and anything anywhere near "hot" such as a tacos or barbeque sauce burns my mouth to the point of tears. I was used to putting hot sauce on my pizza, now I can't even eat a taco? It even hurts just to brush my teeth. I started brushing with baking soda about a month ago just to avoid the mint from the toothpaste burning my mouth, but every once in a while, about every 4 days, I suffer with the toothpaste just because the baking soda tastes terrible.

About three weeks ago, I went to the Walgreens medical service, thinking I had thrush or something and was told I did not have it, but it appeared I had some sort of infection that was maybe caused by biting the insides of my cheeks during the night. I'm 56 years old and have never done that, but I thought I would give the mouth guard a chance, but I can't get rid of the sores and it hurts too much to put the mouth guard in. And what would cause the sores under my tongue? I can't bite there. I was also prescribed an oral antibiotic mouthwash with other ingredients to help rid of the sores, but it only helped lessen the severity. They are not gone and since the prescription is gone, they are now full blown again.

I just want this to go away and I am shocked to find so many people with the same issues from Crest toothpaste, a brand I have trusted for years. I will, since I have read about this, buy a new brand of toothpaste and hope it clears up, but this has been painful and embarrassing and I hope Crest has to at least reimburse for the medical bills and prescriptions. People can't even eat, that's just not right, Crest!

I purchased Crest Pro-Health clinical gum protection as I have started to have problems with my gums. After brushing with it, my whole mouth was on fire and it caused my gums to bleed. It was awful for me and I hope a child never uses it because of the burning it causes.

I bought Crest Pro Enamel 3 weeks ago hoping to stop any further damage from losing all my enamel during a hard pregnancy and having no dental insurance! So, I bought this toothpaste after some of my teeth have been deteriorating since the enamel lose, thinking it can't do any harm, either it'll keep deteriorating at this rate or help! I was dead wrong! I have little cuts and sores all on the insides of my lips, cheeks, gums, and my tongue, most with white, almost see through puss looking film over them. It's extremely painful.

Our family doctor said there was a substance in Crest Pro that made this a somewhat common occurrence and to discontinue and see a dentist immediately! I have no dental insurance and am in severe pain. I can't eat. And every time my mouth stays closed for a long period of time (like sleeping), it gets even worse. So, I don't even want to sleep. What am I supposed to do? Will this go away without a dentist? Probably they should include this warning clearly on the toothpaste!

Beware, Crest toothpastes and mouthwashes! Please share, urgent! I recently bought a tube of Crest Pro-Health Sensitive + Enamel Shield, which made my teeth so excruciatingly painful that I have not slept in 3 days. It has also given me agonizing pain in my ears, gums, tongue and throat, an awful headache and I hurt all over! My teeth hurt so bad I wanted to pull them out myself or rip my head off to make them quit hurting.

It has actually eaten holes in my teeth. It is like brushing your teeth with muriatic acid or toilet bowl cleaner! It took me a while to figure out what the problem was, that it was the toothpaste doing it! I have used Crest Pro-Health Sensitive Cinnamon for years, with no problems until now. But now, I am looking back and correlating teeth staining and a major increase in cavities, and my teeth literally turning brown and rotting out of my head, breaking off at the gum line over the past 5 years with this product. I had thought it was due to age, but now I think it was the Crest.

I called the Crest company. After press "1" for English, there was a recorded message: "If you are calling about the Crest products recall due to ingredients from China, please press 1". I pressed "0" instead and I spoke to a person who asked me lots of questions and asked for the lot number, and told me not to throw it away in case they wanted to test it later and they are going to send me, guess what? A coupon to buy some more Crest Pro-Health toothpaste! I am looking right now for more links regarding Crest recall, but only coming up with a recall from 2007. I did, however, find this link with a plethora of complaints from people regarding Crest products, including their mouthwashes. I don't know if they have not announced a recall yet or what is going on, but in the meantime, refrain from using Crest.

I also noticed when reading the label on the tube, that Crest is putting more than twice as much fluoride in their paste than other companies are. I had a tube of cheap old Pepsodent, not even for sensitive teeth, when it occurred to me last night it was the toothpaste I brushed with the Pepsodent and stopped using the Crest.

I recently purchased Crest's Pro-Health Clinical Gum Protection as well as their Pro-Health Multi-Protection mouth wash. After about a week of use, I've developed a thin, white, burn-like patch of tissue on the inside of my mouth on my lower lip. The skin, or tissue, is sloughing off! I thought for sure something awful was happening to me, that I was developing oral cancer or something God awful like that. But then I realized, I'd just purchased new oral hygiene products. I will be making my own natural toothpaste from now on. Absolutely unacceptable crest!

I have been suffering with this for 3 years. The most dry, cracked, splitting, swollen and so painful lips in the world along with swollen tongue. With a dry mouth, I was going crazy. I went to doctors that gave me creams and told me to take b12. I even bought creams, chap sticks of every kind. I even changed my make up twice! I went to one more doctor and he told me to change my toothpaste. I was in shock. I have used Crest Toothpaste since I was a kid and I had just went out and bought another tube.

I would have never in my wildest dreams believe Crest Toothpaste would do this to me. There was a time where I thought I had cancer of the mouth. This is how bad my lips are and I don't know if they will ever be back to normal. I don't even like to go out; (1.) the wind kills my lips, (2.) I know people are looking at me and (3.) if I laugh, my lips split and it makes me want to cry. I wont ever ever use Crest pro again. If there is a class action lawsuit, I would like to know I would like for them to see want I have suffered with for 3 years. P.S. I hope this finds you all feeling and doing better.

I have used Crest Pro Health/Sensitive toothpaste three times. Each time, I've had mouth tissue slough off. Also, my teeth did not feel clean. It's very disturbing!

I really wanted to put no stars but the site said I had to rate this. My actual rating is no stars.

I used the Crest prohealth toothpaste for approximately 2 weeks. I couldn't figure out why my mouth was getting so sore. I eventually wondered if it could be the toothpaste and stopped using it. I have suffered with a sore mouth and tongue for the past 5 weeks since stopping using the toothpaste. Trying to eat is still extremely painful. My cheeks, lips, gums and tongue are all involved. My tongue is numb and I have lost my taste of food. I am sure my cheeks are swollen still.

I dread brushing my teeth as it is so painful when I do. I am brushing as gently as I can but it still hurts on a level of 8 and brings tears to my eyes while brushing. I have been very patient waiting for this to settle down but it is taking so long, I am beginning to wonder if this will ever get better. I am seeing the doctor later this week and hopefully he will be able to tell me how to get relief from this horrible pain in my mouth.

I have used Crest products my whole life. I can't believe this is happening to me and that they have not pulled this product off the market.

I got the Crest Pro-Health Cinnamon toothpaste and I started developing a metallic taste in my mouth. I looked it up because I thought it was the result of a new medication I was prescribed. I actually stopped taking the medication because of the phenomena, but doing so didn't make the metallic/acid taste in my mouth go away.

I just found this online consumer information after realizing maybe it was my toothpaste causing the taste, which I also recently changed because I couldn't find the older type of cinnamon Crest at the store. I noticed the Pro-Health Crest crunches in my mouth when I brush, as if it had little crystals. I'm hoping that discontinuing use of this particular brand type will stop the taste, and I will likely go back to the medication I was prescribed.

I bought Crest Pro-Health Clinical Gum Protection around 3 days ago. I started using it and the inside of my mouth started peeling. Pieces of skin were sloughing off. I tried one more day and it was the same thing. My teeth and gums are very sensitive now. I will never use Crest Pro Health of any kind again.

I began using crest pro health about a month ago and started noticing a weird film/mucus coming from my gum line. I thought it may have been from a permanent bridge I have but it's been in place for over five years and this just started a few weeks ago. I started searching the internet for solutions and I am very happy I found this site because it all makes sense now. I can't believe such a trusted brand would produce a product that has messed up so many people and they are keeping it on the market without warnings or cautions. I will never buy a Crest or P&G product again. This is very disappointing.

My overall rate is zero stars. I started using the Crest Mult whitening with scope, about a few months ago. For the last 2 weeks my mouth have been burning, and it feels like the inside of my cheeks are burning with sores, and the tip of my tongue is burning. I did not know what was causing this burning. When I eat, it would hurt. At first I thought maybe it was too much acid juices or something, so stopped I drinking orange juice and eating apples, but my month still hurt. So, I thought what burns in my mouth, and I realize when I brush my teeth with the scope inside the toothpaste, it burns.

So, today I decided to go online to find out what was causing my burning, and I ran into this. This is dangerous because this can cause your mouth and tongue to burn and sores. What if this happened to a child, and they couldn't know what was causing their mouth to burn. This needs to come off the shelf because it is too dangerous. It hurts to eat, the tip of my tongue is burning, and I have a mouth full of sores.

I was a regular user of Crest. I used the Complete and the Whitener kind. I brush my teeth twice a day. I had no dental problems whatsoever. For over 5 weeks, my mouth has burned. There were white sore places on the bottom of my gum. My lips are swollen. I thought it was thrush. I went to an emergency doctor because we are new to this area. He said it was not thrush, and then asked me what kind of toothpaste I was using. I have started doing some research and found that I am not alone in this painful situation. I want to join a class action suit. I am in trouble and feel that Crest should do everything possible to help me.

I have been using Crest Pro Health toothpaste and mouthwash for the past 3 weeks. I am so glad I found this website! I have been experiencing soreness in my gums to the point that it hurts to eat. I haven't been able to taste anything in the paste 3 days and my tongue feels sore and swollen. I even have peeling on the inside of my mouth. I can't believe all this is due to using a "trusted" brand that I purchased to aid in the health of my teeth and gums. I will no longer purchase Crest products. I never want to go through this pain and discomfort ever again!

I have been using Crest Pro Health Clinical Gum Protection for about 6 months. I didn't really have any complaints until last week when I discovered that there is major discoloration between my teeth. It looks like my teeth are rotting. And now if I look closely at my gum line, it is discolored there too. I am going to my dentist next week and have him take a look. I am thinking seriously of filing a complaint with the Food and Drug Administration.

Crest Pro-Health mouthwash. Well, I'll be a monkey's uncle. So this was what happened to me and I drove ENTs, dentists, and one (1) oral surgeon crazy. Gastroenterologists are crazy and this is what it was? I will never purchase a P&G product again. Cleaning, mouth-care or otherwise. I will stick to generic baking soda made into a paste and brush my teeth with it like I used to. I am so sick of advertising jamming dentists who are getting kickbacks from suppliers. Where is this product or components of this product made? I sure would like to know the answer to that one.

Scalding tongue, burning throat, peeling of the mucosal lining of the mouth. Sores on the tongue. Loss of taste. Sores on the side of the tongue. A tongue that looked like a geographical map. Friends and family are saying what is wrong with your tongue. I was told I had GERD as the redness was also in the throat. I never had GERD in my life. Luckily, I am a very inconsistent buyer of products and got away from this stuff without ever realizing that this was the cause until I stumbled onto this site. Also, did I mention severe dry mouth? Ahh! I kept googling burning tongue syndrome with the rest of us suckers out there. Here's a tip for people out there. There is a natural product for everything. Vinegar for window cleaning (better than ammonia or Windex). Baking soda and salt to clean your drain. Lemons to clean any non-porous surface and it is all really cheap! Yes, cheap not reasonable. These corporations are killing us and causing us to rack up needless medical bills. Wake up! I feel like a chump.

Completely ruined the inside of my mouth, especially my tongue and lips. For days I have been dealing with a lot of pain and stinging and burning. My mouth feels like sandpaper and I have no taste buds. It's as if I have had the whole inside of my mouth burned by a hot liquid. The worst part is I'm undergoing chemotherapy for breast cancer. I started using it after my 3rd treatment and I kept using it blaming these problems on a side effect of the chemo (one I did not have after my first two treatments). Only after researching my problem online did this product pop up and I put two and two together. Shame on Crest. How is it still on the market?

This is about Crest Pro-Health mouthwash. I've used this mouthwash on and off over the last year. Each time I used it, I have lost sensation and taste in my mouth. My tongue becomes numb and my taste buds are ruined for up to three-four days. It felt like I've burned my mouth.

Unpleasant after taste after rinsing my mouth with Crest Pro-Health mouthwash. It lasted throughout the day. When I ate something, food tasted really weird. I thought this was normal, but then I decided to stop using it. Didn't like they way it made my taste feel.

I started using Crest Pro Health about 2 months ago. At first it just burned. My partner bought the Matching mouthwash and we have been using them both about a month. I don't use mouthwash as often because it normally bothers my mouth. But this has been terrible!

I couldn't figure out what was going on. The night I used both, I woke up in the middle of the night my tongue so swollen. I thought I ought to go to the ER. I had shortness of breath, coughing, and my tongue was huge! I could hardly swallow! More than the swelling, it ached! I didn't figure it out for a few more weeks. I just keep getting these weird sores towards the back of my tongue. Also, my lips have been so dry. I put chap stick on like 10 times a day (not joking) and I have white flaky chunks of skin coming off. It hurts to swallow and I have these sores. Thanks a lot Crest!

I've recently started using Crest Pro Health toothpaste. My mouth is killing me. First the inside of my cheeks started peeling. Then my lips started burning like they were badly chapped. Now my tongue and gums are throbbing with pain. This product should be recalled.

I started using Crest Pro-Health Mouthwash about four months ago after my dentist suggested that I start using a mouthwash after I eat. I started noticing dark brown stains in between my teeth. After googling "brown stains on teeth," I found tons of similar stories to mine on the Internet! I wish I would have known all this before I started using their products!

I have healthy teeth and gums and I am not allergic to anything. I don't normally use mouthwash. Three days ago, I bought the Crest Pro Health Complete Rinse Fresh Mint for the first time. After the first use, my right cheek and lower right jaw were extremely sore. The next day, after the second use, the same area became swollen and were very sensitive. I didn't use the rinse today, but the swelling has continued. Eating or drinking certain things seems to aggravate it even more.

I called the Crest Product Safety/Medical Hotline. The representative didn't admit fault but said that if my symptoms are from the mouthwash, then I may have a hyper-sensitivity or allergic reaction to the product and should stop using it. This stuff should be removed from the market or have at least a warning label. It was awful!

I have used Crest toothpaste for years, but not anymore. I found the Pro-Health whitening toothpaste to leak from the cap, creating an enormous mess in the bathroom. What happened to the tried and true screw on caps? New is not necessarily better.

I started using Crest Pro-Health Mouth Rinse at the suggestion of my dental hygienist. After about a week or so, my lips became very dry and chapped. I do not lick my lips and use lip balm on a regular basis. I couldn't figure out what was going on at first. I then figured out that it seemed to coincide with the use of the mouth rinse. My lips were extremely dry and peeling; and I had to use lip balm or Vaseline every few minutes to keep them hydrated. They were very uncomfortable and unsightly. I discontinued the use of the mouth rinse a little over a week ago and my lips are now healing.

When I first brought the product, I didn't see any reason to not buy it until I started experiencing problems with my gums. They were swollen with a bump on the roof of my gums. It cause massive pain from a scale of 1&10, I would rate the pain that I was experiencing a 10. It has caused the side of my face to be swollen and caused me burning gums. I could eat nothing, my face and mouth was in a lot of pain and I didn't see on the box about any warning about this product.

I really think this product should have a recall on it because its very painful, harmful and could have damaged my whole if I didn't stop using this product. It has been two days since I've used this product and I still am suffering from the damages that it has left me. I'm very upset physically and emotionally stress do to the pain that I have went through while using the new crest 3d.

I would like to take legal actions and they should make recalls on this brand of crest pro health other than that could anybody with any type of suggestions that could help me out with this severe pain due to my mouth Please help me!

After purchasing Crest Pro-Health Gum protection weeks ago, I noticed my mouth became sore. I assumed it might have been medicated and it would take a while to adjust. That was until literally chunks of the interior of my bottom lip started coming out. My bottom lip looks like it has been burned. I will never use Crest toothpaste again!

I started using Crest Pro Health about a month ago after receiving a sample from my dentist. Immediately following the first use, I noticed a white film on my gums and inside of my cheeks.

About a week ago, the underside of my tongue felt like it was on fire! The pain was awful! I checked for lumps or bumps but saw nothing unusual! Yesterday my tongue was covered in canker sores and it hurt to even talk! My daughter is in the dental profession and told me to immediately stop using Crest Pro Health and I am feeling some relief today! How the heck can a toothpaste so harsh be allowed on the shelf without any warnings?

I was using the Pro Health toothpaste and it made my lips numb. Now, my lips have been burning so bad that I can't sleep at night. I thought they were chapped and tried everything. I am even putting antibiotic ointment on them now, thinking there is an infection. I just googled "my lips are burning off of my face" and found similar complaints pertaining to your toothpaste!

I am very angry. My lips feel like I burned them in a fire. I can't get any relief from the pain which is making it hard to sleep at night! Since it looks like others are having the same problem, do you have any suggestions as to how to get rid of this problem?

I have been using Crest Pro-Health toothpaste and mouthwash. Since using these products, I had been suspicious that they were the cause of my inability to taste certain foods and make others taste bland or just bad. I've also had several abscesses on my gums. I see now that I am probably one of the luckier ones.

I was advised by my dentist to use a sensitive toothpaste such as Sensodyne. I was using this toothpaste for a few months when I saw Crest Pro-Health Sensitive + Enamel Shield. Considering that it is about $2 cheaper and the tube is larger, I thought I would give it a try. I normally love Crest products. After one day of using the Crest toothpaste, I noticed that the lining of my cheeks started peeling.

At first, I didn't associate it with the toothpaste. It also had the reverse effect on the sensitive parts of my teeth. There are tiny crystals, I guess to make your breath fresh in the toothpaste. When those crystals hit a sensitive spot, I almost shoot through the roof as it hurts so bad. Needless to say, I continued use it for another week with my mouth peeling every day. Becoming more painful after each day. After doing some online research and reading some of the horror stories concerning this toothpaste, I discontinued use immediately.

My teeth are overly sensitive to everything I eat since I started using Crest 3D White toothpaste. I started using it two weeks ago. But I have now stopped.

I have been using Crest pro health for several years per my dentist's recommendation.

Why can't P&G use a cap that will prevent spillage and a tube that you can successfully squeeze? I lose at least a third of each tube as it leaks, and if it falls on its side, I just use it as a cleaner for the shelf and whatever else it touches. Its frustrating and a very expensive cleaner!

I have been trying for weeks to figure out what was wrong with my tongue! I haven't been able to taste anything and there is a white coating over it, even though I have not been sick or using any allergy meds. I have peeling, white skin on the inside of my mouth, mostly along my bottom lip. Now I know it's the stupid Crest 3D White toothpaste I've been using! I have never had any cavities until recently, which I can now trace back to using this toothpaste.

My dentist said my teeth looked clean and gums were healthy, but must be pre-disposed to cavities. Funny how this seems to correlate with the toothpaste use. I am not a dentist or in any health profession. I'll use any type of toothpaste, whitening or not, except for Crest from now on. And, to the person who thinks these are all dentists posting, I don't plan on whitening my teeth at the dentist and think it's a waste of money. I just think people should know what this toothpaste is doing to them and Crest should be responsible.

I've been using Crest 3D toothpaste for under a week and woke up yesterday to swollen eyes and a swollen lip. Around the bottom of my lips was a red line of bumps where it felt like they had been burned. I took benadryl and it only got worse. My entire face is swollen and covered with an intense rash. It feels like someone coated my face with a burning chemical of some sort and the itching is unbearable.

Crest Pro Health toothpaste left lips & tongue with burning and numb sensation after 2 daily uses, which wasn't bad enough for me to have second thoughts; after 3rd use, I was also spitting out portions of my mouth's lining. Now after investigating, I'm very angry. I'll never use Crest anything again.

I keep trying to find the Crest toothpaste I used to use. Every time I use Crest now, my mouth and tongue become raw. It hurts to eat tonight. Under my tongue is especially painful.

I have been using Crest Pro Health for about two months now. I started having inside skin sloughing from the start. I thought maybe that's what it was supposed to do to help your gums and teeth, so I kept using it.

I have been noticing that I can't taste anything anymore, and when I drink diet Coke, it's bland. Also, I have a sore on one side of my mouth/gum area. My tongue is swollen and feels burned on the tip. It's hard for me to eat hot foods. I will definitely be throwing this tooth paste out. I also have been itching on my body for a couple months too. I have switched to perfume free detergent but had no luck.

I have been using Crest Pro-Health Toothpaste for 3 months and I have developed canker sores inside my jaws. There has been a scab on my lip that has been peeling for over two weeks and all this started when I began using this toothpaste. I want to know if there has been a lawsuit filed, I will definitely add an addendum to it.

l like your new pro-health toothpaste but my family had a hard time closing the top. It is the first toothpaste that just runs out of the tube, making a terrible mess. I wish that they would change the lid or the way it just pours out--maybe a side mounter holder? I have lost, at least, two tubes and can't afford to buy your product, which I do like. Please call back, if possible.

I opened a new tube of Crest Scope Extra Whitening toothpaste and noticed that it left a minty taste that seemed to stay for a very long time with a tingle to my tongue. After a week, I have now got a constant tingling in my tongue, no taste sensitivity and my tissue on the inside of my lower lip is starting to peel. I thought I was nuts as my husband does not seem to have any symptoms but thank goodness I found this sight and see that there are many other people experiencing similar problems. I hope that there is a recall on this product soon, as we are now throwing out our tubes.

I can only hope that my tongue and lip will return to normal in the few days as most oral injuries take time to repair themselves. Having previously worked in the dental industry for many years, I can truly say I am very disappointed in a name brand that has been a leading dental staple for years.

I too started using Crest Pro-Health toothpaste just about two weeks ago; I immediately started feeling dry mouth and lips, painful gums, and tingling mouth within hours of using the product for the first time. I also thought I was going crazy, but I realized it pretty immediately that it was the toothpaste since it was the only thing I had changed in my daily routine. The active ingredient for this toothpaste is different than all others. Instead of sodium fluoride it uses stannous fluoride, which is a tin based product. I suspect most people having these same experiences are allergic to tin. Why they are using this type of fluoride is beyond me; none of the other companies I looked at do. I went back to my old toothpaste, and I am already feeling a little better each day.

I used Crest Vivid toothpaste one time 7 days ago. The following morning, I had a very painful ulcer on my bottom lip that doesn't seem to be healing. My husband also developed several ulcers and many inflamed taste buds after using the product once. I am wondering if we got a bad tube of toothpaste--perhaps, it wasn't formulated correctly? At any rate, Crest really should investigate.

I got the Crest Extra Whitening with tartar protection and started to have a burning feeling inside my mouth and thought something was really wrong with me. I went to the doctors because my cheeks were red, puffy and hurt, and the doctor asked me if I had started to use anything new, and the only thing that is different is the toothpaste.

I got online to look up if anyone else has had this problem and there are pages of people going through the same thing. The inside of my mouth was white and my skin was peeling. I just can't believe this stuff is still for sale.

My uncle is a lawyer and said that we should all get together and go after you.

I have taken many pictures of my mouth and the blood in the sink due to me still having problems even after stopping the use of the toothpaste. I can't even taste any other food still. I will let everyone I know what your toothpaste has done to me and not to use Crest.

My husband started to have severe pain in the roof of his mouth on Sunday evening. He took a Vicodin that I gave him and got no relief. Through Sunday night, it got even worse. By Monday morning, we were in the ER. The ER doctor said he thought it was an abscess and sent us to the dentist. The dentist said, no abscess. I told my husband that it looked like he had burned his mouth really bad on some food. My husband said he is 42 years old and would have remembered burning his mouth with food. So they sent us to the oral surgeon. The oral surgeon said the x-rays are good and have burned his mouth on something. He sent us home.

My husband suffered all Sunday night and all day Monday to night. He hasn't been able to work. Before I left for work yesterday (Tuesday), I was researching what it could possible be and started seeing all the complaints about Crest Pro Health. Well, my husband had ran out of his Colgate on Wednesday so he told me that he just used my toothpaste, which was the Crest Pro Health, and once his mouth became sore he started rinsing it with the Pro Health mouthwash. There is no doubt in my mind that this was what has caused the chemical burns in his mouth. By the time I had gotten home from work last night, I was back to the ER with him. He has been in so much pain. I don't know how long this will last. If anyone knows, please share!

I started using Crest Pro Health toothpaste because my dental hygienist recommended it. After two weeks, my gums are painfully sore, my mouth feels very dry despite drinking plenty of water, and I have a white slimy film on the inside of my mouth. I was about to make a doctor or dentist appointment, but I decided to first do a search on the Internet to see what this white slime in my mouth might be. I was very surprised to see that there are many complaints about Crest Pro Health products. I will stop using it and see what happens. I hope it improves quickly because this is painful and unpleasant!

I would like Crest to acknowledge that this is a possible problem with their product and include a warning on their label.

I'm so glad I found this site.

Last week, I switched to Crest from my normal brand. During the past few days, my tongue started tingling, getting more intense and painful when I ate. There are 2 lines of bumps under my tongue and my gums are so sore that it even hurts to talk. It feels like I've scalded the entire inside of my mouth. I'll be throwing out the Crest tonight.

My mouth feels like it is chemically burned. I can't taste and my teeth are very painful. I also had a filling chip out. I checked the bottle for a label or warning on the fourth day of using it because I had noticed my tongue started to burn and teeth were starting to hurt pretty badly. There is no label or warning on the bottle whatsoever. Until I researched it today, I had no idea what was causing it, and I am now sure it's this rinse. It all happened within 7 days of using the product. I have never had an adverse side effect to any product or medication and I do not have any allergies.

While I cannot be 100% sure, obviously, I believe my Crest Complete Extra Whitening toothpaste has been giving myself and my husband canker sores on the sides of our tongues. Neither of us are prone to canker sores typically, but we have both experienced more than a few within the past few weeks.

After reading complaints by other consumers on the Internet, I realized there must be a correlation between the two events. Thank you.

After using the Crest 3D, I developed a large lump on the inside of my cheek. It bulged out so much that it's hard for me to chew food. I will be going to a dentist tomorrow to see what's going on. If it's something to do with the toothpaste, I will be contacting a lawyer for my pain and suffering and dentist visit.

I am so glad I found this site and read the reviews. I thought I was losing my ever loving mind for months now. My husband and I have been using Crest 3D since it came on the market and now that I am to the point of losing my mind. I was browsing trying to find answers why I am suffering, so here it is, right in front of my eyes.

My throat and stomach and mouth burn so badly and I have this minty taste that will not go away. It is so strong it is like I have been eating Vicks VapoRub. My lips and tongue have been swelling and the actual flesh is peeling off my lips as if I have chapped lips. My tongue is so sore, if I try to eat it hurts badly and feels as if someone scrubbed my tongue raw with sand paper. I do not know what to do to stop this horrible situation. Never would I have ever thought it was the toothpaste.

I used Crest Pro-Health, usually, I used the original Crest, but I bought the toothpaste and mouth rinse. For the past two days, my lips and tip of my nose has been tingling. The inside of my mouth is raw and my throat is about the same. I thought I was seriously ill (possible stroke, etc). When looking online for possible reasons, your tooth paste came up repeatedly. What is in it that caused this reaction? I brushed three times a day; this could have seriously hurt me.

I purchased a tube of Crest Pro-Health and started to notice that the skin around my mouth was peeling, my gums got very sore and swollen, and my lips have burnt marks on them. I did not know what was going on. I thought that I had eaten something with citrus as I am allergic. I went to an allergy doctor, went to primary doctor, and finally, when I saw my gums with a thick white coat, I went to the dentist.

He told me to stop using the Crest. Is Crest going to reimburse consumers all the money that was spent trying to figure what was going on when all they had to do was list side effects or a warning label or something.

I have been using Crest 3D toothpaste and mouthwash for four days. I can no longer taste anything. My gums feel numb. My tongue hurts. And my taste buds are enlarged. Needless to say, I stopped using it today after finding other comments online regarding these products.

After using Crest Pro Health, this product has caused peeling in the lining of my mouth and sores with ulcers. The product is not fit for human use.

I brushed my teeth with Crest 3D Vivid White toothpaste once on Saturday evening, October 1, 2011. I ended up in the emergency department with hives spreading over my body including my eyelids, face, neck, and trunk. I have written the company to find out if there were perhaps any metals in this product, as I am allergic to nickel. I am on my 5th day of steroids and anti-histamines. When I pulled the tube out of my shelf this evening, my fingers started to burn. What is in this product?

I too am having some of these symptoms. My tongue is raw to the point that it hurts to eat, let alone brush my teeth. And since I am a messy brusher, the corners of my mouth are also in bad shape. No more Crest for this girl!

I'm submitting this complaint for the Crest Pro-Health Multi-Protection antiseptic oral rinse. The use of this product has led to an adverse reaction in the gums and tongue. Within two days of use, I noticed that my tongue has become extremely sensitive to contact with just about anything. Any kind of food would cause a stinging sensation to the tongue, as if it were spicy, while salty foods cause a more painful sensation. At first, I thought this was a one-off occurrence possibly, because I didn't rinse off the mouth-wash properly the night before. However, I took extra care to rinse thoroughly with warm water with my next use. The condition appears to have worsened. I woke up with my mouth feeling extremely dry and the tip of my tongue feels burned. There's swelling in my gums. And the number of canker sores appears to be increasing by the day. I've never had a problem like this before. It's an utter disaster! How did Crest ever approve this?

The inside portion of my mouth is sloughing off and I have swollen taste buds! I am Linda of **, and I can assure you that I am no dentist and have not been paid to come here and post this complaint! I bought the Crest ProHealth and 3D whitening toothpaste by Crest 2 weeks ago and the inside of my mouth is sloughing off. If I could post a photo, I would show you!

Also, I have started experiencing the feeling that something was in the back of my throat, so I went to my doctor. He said that my taste buds on the back of my tongue are swollen! This product is going in the trash! And, like someone else said, you have to choose at least 1 star to be able to post a comment, but I would not use this product on my dog!

My experience is the same as others have described. After using the Crest 3D White toothpaste for a short period, I felt like I had chemical burns in my mouth. I had painful lesions or ulcers on the insides of my mouth and on my tongue. It cleared up after I quit using the toothpaste. Just to make sure, I started using it again once my mouth was healed and I felt the same side effects all over again. I couldn't eat and drink much of anything because of the extreme pain and swelling. I have even lost a few pounds because of it. Not a fun way to lose weight. There needs to be some kind of warning on the packaging.

I have tingling in my lips, a line of bumps inside my lower lip, canker sores throughout my mouth, loss of taste at times and white film that comes off from inside of my lower gums/front lower lip. This has been a horrible experience for almost 2 years. I have spent thousands of dollars on doctors, prescriptions and acupuncture. The emotional factor has been terrible, I have had no idea what was wrong with me until I found this site and realized that I have continually purchased Crest pro health at Costco, for this time. I am so shocked that the reviews of this go back to 2004 and Crest leaves it on the market, causing people thousands of dollars and unbelievable emotional stress and trauma.

I have been using Crest Pro Health toothpaste for several months now. I am glad I am not the only consumer having these problems. I noticed I would have phlegm come from the back of my throat after brushing. I would also have dry mouth and I just discovered recently that it looks like the roof of my mouth is peeling off. This is an awful feeling. It feels like I cannot swallow at times.

I used Crest Pro-Health one time and it had a terrible reaction in my mouth. I lost tissue from both sides of my mouth, got sore bumps on my cheeks, tongue, and the back of my mouth. It had left me unable to eat anything except soft, bland food.

I have been using Crest Pro Health toothpaste for about 2 weeks. Since I started using this product, I have noticed that chunks of skin are coming off of the inside of my mouth. I am also starting to get an ulcer inside my mouth. I am going to discontinue the use of this product immediately now that I see I am not alone. I am planning to call Crest tomorrow to complain. My husband, however, is not having the same problems. So, it doesn't seem to affect everyone the same way.

After seeing the commercial a few times, I decided to try the Pro Health toothpaste. It said it could rid gingivitis after "X" amount of days. That was about 2 or 3 months ago. After only using the toothpaste for a few days, I threw it away! The insides of my cheeks were raw and my teeth actually hurt. Since then, my entire mouth, all around my gum line, top and bottom, is nothing but sore! I feel like I have an infection underneath my gums and it won't go away!

First, I would like to say thank you to all of you who have posted your problems with Crest. I thought for sure that I had some sort of illness like cancer once my lips and gums swelled up and started peeling. Luckily, I, too, googled my symptoms and thankfully found this blog. I had been using Crest Extra Whitening with Tartar protection for several months. During this time, I had been having problems with skin sloughing off on the inside of my cheeks. My tongue was mottled and my dentist diagnosed me with geographical tongue and said it was most likely caused by spicy foods, etc. My whole mouth felt sore and burned. I stopped eating spicy foods and salty foods (even though I didn't eat a lot of salty foods in the first place) but the problems persisted.

More recently, my gums swelled up and I had blisters inside of my mouth. My lips swelled up as well and the skin around my mouth and chin went dry and raw. The skin on my lips started peeling. I also had blemishes develop on my chin. I have lost my sense of taste as well. I had no desire to eat anything salty. In the morning, I would try to eat bread with butter but my mouth was so dry that I had to immediately follow it with sips of water. My mouth would go completely dry several times a day, especially on my ride to work (after having just brushed my teeth prior to leaving). I, too, have noticed gum recession and the chalky feeling of my teeth and, of course, the loss of taste.

I stopped using Crest about a week ago. The blisters inside my mouth have healed, my gums are still red but the swelling is going away. My lips still feel a bit swollen but are so much better since stopping the use of Crest. The skin that was peeling off of my lips, the insides of mouth and my chin is healing as well. I just hope that all of this completely heals and I get my full taste back. I am seeing my dentist this week to have him check the recession and the chalky feeling of my teeth, etc.

Who would have thought that a product that is meant to be used to keep your teeth healthy would have the opposite effect? I really cannot believe that Crest or the FDA has done nothing about this problem. The blog goes back a few years and so many people have posted and submitted complaints. Yet, here I am as proof that the product is still on the market and still causing serious problems. Who knows if these problems will completely go away?

I noticed mucous-like 'threads' in my mouth as I opened and closed my mouth while talking. I would wipe it away with a tissue and see what looked like mucous and/or mucous membrane. I thought perhaps it was due to the lipstick I wore, not the toothpaste. I was given a tube of Sensodyne and used it in place of my usual Crest. The problem was resolved. I bought a tube of Crest Pro-health and all hell broke loose! Now I have mucous threads, a coated white tongue, canker sores, dry mouth, and exceedingly bad breath.

I had bought a bunch of Crest Pro Clean Mint toothpaste and mouthwash (with coupons) about 8 months ago and I really liked it, so I have been using it exclusively. I started having mouth problems about 2 months ago. Swollen lymph node or salivary gland (doctors can't agree), very dry mouth (mostly the lower half), strange taste in my lower mouth walls, swollen inner mouth wall (lower half), swollen tongue, neck pain, jaw and ear pain. I have been to 5 doctors now which included two different types of antibiotic and sticking a camera in my nose and down my throat. They want to do a CT scan soon because they have no clue what is going on yet. I had the idea that maybe it was dental related so I searched Google with my symptoms and found this site with all these complaints. It never even occurred to me that my problems might be my toothpaste and I still have a hard time believing it, but I am going to see a dentist and stop using the Crest Pro brand to see what happens.

I developed a huge blister on the inside of my gum. I thought it was from eating something hot but couldn't recall doing so. I went to my dentist, was put on antibiotics and had my teeth cleaned about 10 days later. That was about a month ago.

My gums were red, blistered and the skin was peeling. My dentist said it was the start of gum disease. All this time, I was using Crest Pro Health toothpaste and mouth rinse. I thought it was a good product and never thought it could be the problem until I came upon this sight.

I am on antibiotics again as I have big burned areas on the inside of my gums again and blisters on front gums.

This is about Crest Prohealth toothpaste. I started using Crest prohealth toothpaste the other day. I woke up yesterday and I could not feel my teeth and my jaw anymore. Also, when I brushed my teeth my gums started bleeding. This has never happened to me before. This product needs to be off the market as soon as possible.

My tongue hurts and it is burning. The sides of my tongue has large red bumps and hurts. I can't taste very much and it hurts to eat or drink. I couldn't stand it any longer and I have to wait until October 1 to see a doctor due to insurance reasons. I went online and read all of this about Crest. I am shocked because I just started using Crest plus Scope. I immediately switched toothpaste and am beginning to feel somewhat better. I still have no ability to taste and my tongue is still red, but it hurts less. I am disgusted with this product and will never buy Crest again.

Me and my husband have been using Crest 3D Whitening toothpaste and Crest Multicare toothpaste this year. For a while we had both started experiencing symptoms but today we both figured out that it had everything to do with these two toothpastes. I had been getting severe dry mouth, the inside of my cheeks were rough and my lips were dry. I got big blisters in the back of my tongue and I thought I was just going through something and eventually it would go away. Just the other day a piece of my back tooth fell off. I couldn't believe it, a chunk of my tooth fell off. I'm only 23 and I'm healthy. What the heck is going on? I freaked out.

Well, I told my husband who is 26 and he told me a couple of months back a chunk of his tooth had also fallen off. My mother in law gave me some stuff to block the hole in my tooth. Just today, I was eating with my husband and another big chunk came out of his mouth. He freaked out and wanted me to find out what was going on. So, for a second, we both thought back at what it could be because we are not suppose to be losing our teeth. I googled some of the symptoms we had both been experiencing since the beginning of the year. We got directed to this consumer complaint page on crest. I could not believe it. Why in the world would they keep a product in the shelves that is doing such damage to people. This is not a lie. People need to speak up and let family and friends know what this product is doing so they don't go through something like this themselves. Worst of all, we have been brushing my 4 year old son's teeth with these two crest toothpastes since the beginning of the year and his baby teeth have pretty much dissolved...we thought it was an enamel problem but mine and my husbands front teeth have chips everywhere and we both had perfectly straight teeth. I feel so bad for my baby that my husband and I went to henry's market and bought an all natural toothpaste..it might cost a lot but so did crest and I'm never chancing anything without first looking into some reviews.

I'm so upset. I hope they sue the pants off crest. Its bad enough most Americans don't have dental insurance. Now my family has to worry about holes in our teeth. And Crest 3D doesn't even whiten your teeth.

Started using Crest Pro Health Whitening and my gums started peeling. I will never use this product again. You would think they would take these products off the shelves with all the complaints and problems it's causing people.

I brush my teeth 2 to 3 times a day and floss every day. In January, I had my regular dental cleaning and checkup. I'm 52 years old and the hygienist probed the depth of space in my gums; the spaces were 1s, 2s, and 3s.

I thought I'd try harder to have a healthy mouth. I changed my toothpaste to Crest 3D White, gargled every night with Crest Pro Health CPC anti-gingivitis/anti-plaque oral rinse, and gargled 2 to 3 times a week after breakfast with Crest Pro Health Complete Rinse.

In July, I began using Crest Pro Health toothpaste and mouth rinse. About 6 weeks later, I began experiencing some sort of reaction. Initially, the skin inside my cheeks sloughed off. This was the first 4 weeks. On 9/11, I woke up with a burning, itching inside. My mouth coupled with swelling and pain. I visited my physician twice and she could not figure it out. During this time, on 9/12, I had my teeth cleaned. The hygienist commented on the severe brown stains between my teeth. I drink 1 cup of coffee per day, one cup of tea, maybe during the week, and no red wine or soda pop. They spent the majority of my visit scraping. Two days ago, I googled the brand and type of toothpaste and found this site. After discontinuing the use of these two products, over 24 hours ago, my symptoms almost totally cleared up. I think a warning or at least side effects should be listed on the product.

I have been using the Pro health mouth wash and the pro health whitening tooth paste. I stared noticing my tongue was turning a white color, and swelling. Also, sores have formed inside my mouth and on my tongue. It has become very painful to talk and eat.

I started gargling with salt water and discontinued using these products, and my tongue swelling and sores are slowly starting to go away. It is like my tongue is peeling. It hurts something fierce. I also notice discoloration of my teeth, too. I am very unsatisfied with this product.

I used vivid white strips from Crest to make my teeth white. My fingertips where I touched the strips have dried out! It's been days and no cream or amount of soap scrubbing has helped to get it back to normal. I am thinking of going to a dermatologist soon.

99% of the posts here and on the world wide web are **! They are complaints posted by dentists! They don't want you using this great whitening product because then, they can't overcharge you for their overpriced equipment and fees! Trust me, it's true! Look at most of the cities, you know most of them right? That's no accident! These dentists have a degree and money. "Money doesn't care who owns it".

The one I got a kick out of "I can't wait to taste Coca Cola again", Crest white strips are way less evasive than cola. Cola can and will erode a penny or nail in a few days! Anyway, use the product. It's awesome! Some people get a little sensitivity but will go away real fast once you stop using it. I have no affiliation with them at all, just a seasoned consumer absolutely sick of the thieves and schemes and ripoff artist Dr. Dentists! Rant but yes, it felt good!

My eyeballs fell out because of 3D toothpaste. I am so happy I found a place where others experience the same eyeball problems. The 3D toothpaste works. That's excellent! My teeth have never been whiter. What a stupid sue-happy society! They are trying to make a quick buck!

I used the Pro-Health toothpaste and mouthwash. My tongue became swollen and had a type of metal tasting coating on it and my lips. My lips burned and swelled and I lost the taste of all foods. I also had sores on the gums, inner mouth and lips. I have been suffering with a great deal of stomach reflux pain and burning in my throat and stomach along with a persistent cough.

I had issues after using Crest 3D white also. After using this product, I had many blisters form all over my gums.

I used Crest Pro-Health for one month and it was terrible! I can't believe what I am reading about this product. I never review products but I am in a lot of pain and, like others, googled "welts on roof of mouth." This is where it took me. And I have been using Crest Pro-Health toothpaste for a month. I have used Tom's of Maine natural toothpaste for a long time (because all of the other products I use on myself and in my home are natural) but I was talked into using Pro-Health by a few people and I liked it until this week. I can't eat. Welts are all over the roof of my mouth and throat that worsen with hot foods, using a straw for some reason and trouble swallowing. Back to Tom's, I go. I hope that the pain stops soon. It's Day 2 of not using the evil toothpaste.

I used Crest Pro-Health - Clinical Gum Protection and Crest Pro-Health Complete mouthwash. I've been using the toothpaste for a couple of months. I noticed dead tissue coming off my cheeks at first. But I wasn't sure what was causing it. After another week, I developed sores along my gum lines and under my tongue. Also, I have a metallic/salty taste in my mouth and eating most foods feels like acid in my mouth. Searching all the symptoms online led me to this website. I stopped using these products today, so I'll update if/when the symptoms clear up.

I went on vacation and used the travel-sized Crest Pro Health toothpaste for a week. I got extremely sick after four days that I thought it was the flu or a cold--but I had no fever. When I went back home, I ran out of the Crest Pro Health toothpaste and started using my regular toothpaste, Crest with Baking Soda. Suddenly, my cold/flu symptoms went away. However, I did still use the Crest Pro Health mouthwash after I came home and I now have developed sores on my gums and had some fillings chip. I am going to the dentist on Wednesday.

My throat hurts. I have sores on my tongue and gums and the roof of my mouth and tongue are numb and tingling. I thought something was seriously wrong with me, so I just Googled "roof of my mouth and tongue is numb" and this website turned up. Unbelievable! I ran upstairs to check on my toothpaste and sure enough, I too am using Crest Pro-Health Whitening that I bought from Costco in a 3-pack. I've been using it for about 3-4 weeks.

I purchased a tube of Crest Complete Multi-Benefit Whitening with Scope. For the next week, I continued to use it but my tongue got sore, it's as if you burned your mouth on pizza or hot coffee. I could taste nothing. I used it for 5 days and then we went to our vacation home in Arizona and I used a different toothpaste. All discomfort went away. I returned home and used the Crest again and there it was again. I now have bleeding gums, sensitive teeth, raw tongue and a ton of mucous in my throat, and my nose feels really dry along with chapped lips. Crest needs to get their act together. If you see all the complaints there has to be something wrong with it. Shame on you Crest.

I always had healthy gums, tongue and lips. Two months ago, I bought Crest 3D White Vivid Toothpaste Radiant Mint. After using it for a month, I started to feel burning sensation on my tongue and gums. Initially, I thought it was the cinnamon gum that I was chewing. I stopped using the gum. However, the sensation continued. My lips started to get very dry. Finally, after two months, I realized that this might be due to this new toothpaste. I googled it, and was very surprised to find other people also complaining about this product. I will not be using it anymore, and I hope that my mouth will go back to normal--no burning, no dryness.

After giving my father whitestrips to try, he experienced a shortness of breath. After explaining what had happened, I realized the days when I felt a shortness of breath were also in connection with using whitestrips. I never used them daily (thankfully), only on occasion. My shortness of breath lasted the better part of the day each time. Buyer beware - the whitening solution can do more harm than good! Also, I was required to rate my overall experience (above) as one to five stars, I was not allowed to leave this blank. I had to select one star to post this complaint. I would never endorse this product after having such reactions to it. Zero on the product, zero on the "stars" ranking system!

Mouth burns from Crest Pro Health toothpastes and unusual taste when using Crest Pro Health mouth rinse. My lips are now dry, tender and developed several freckle-like spots on the outside and one larger, dark one on my top gum. The insides of both of my lips are irritated and cannot stay moist. My mouth and throat are dry all the time. Now, my breath has changed, gums have began bleeding and developed tiny bubbles, pits and tender areas. When my youngest teen child and I used these products, they burned our mouths.

At first, I thought it was supposed to do this, then this year my mouth changed. Then I thought trying Crest Pro Health sensitive gum would help. After two weeks, my mouth's condition worsened. I figured out this weekend (9-10-2011) that it was the Crest multi-function products causing my oral health problems. Then, I researched complaints on Crest toothpaste and found many people complaining about the same problems with Crest Pro Health products and nothing has been done about it. Even my ex-husband is suffering from dry mouth and added bleeding from the same toothpaste. I asked my local pharmacists how to treat my mouth for these chemical burns/reactions because they are uncomfortable and damaging. She told me other people have come to her with the same complaints on the Crest products. Please help us and all the other consumers out there.

Sincerely,

Liz, Houston, TX

I was halfway into my 2nd tube of Crest Pro Health Toothpaste when I got a large bump inside my cheek and noticed that my mouth, tongue, and gums are burning. I also felt like my teeth were changing. Upon closer inspection of my teeth, it appears that they are translucent and they are very sensitive. I believe my teeth have been compromised.

Oh my goodness! I am so relieved knowing that I have finally figured out what has been wrong with my mouth these past 5 and a half months! Thank God I have found this site for I had gone to doctor after doctor and dentist after dentist asking them why the inside of my mouth felt like it had some sort of chemical peel, why I had canker sores and why my teeth were turning yellow and had receding gum lines.

It got to a point that I felt my throat was closing up on me. I couldn't eat any spicy foods or drink hot liquids. I tried everything they gave me: Dental paste, oral rinse for thrush and even antibiotics for a possible mouth infection which only seemed to make the problem worse. Little did I know that it was the toothpaste I was using: Crest Pro-Health cinnamon flavor! I had purchased it on sale from Shoppers Drug Mart. But this product should be banned. I have not only suffered financially, but also psychologically. Someone should file a class action lawsuit against this company and maybe then we can prevent others from suffering the same fate.

I used Crest Pro Health toothpaste two times and immediately started feeling side effects from it. Not only did I have a bad taste in my mouth, my tongue became numb as well as the inside of my mouth. My taste buds enlarged and it burned to use mouthwash or anything acidic. I went to the doctor and they confirmed that I am having an allergic reaction to this toothpaste. It feels like the burning sensation when you burn your tongue on something hot and I cannot taste anything. I will never use this toothpaste or any Crest products again.

I ran out of my regular brand of toothpaste and ended up trying one of the few travel-size samples that my dentist gave me on my last visit. It was Crest Pro-Health and I immediately hated the taste and texture of it.

From the first day, there was a constant burning sensation in my mouth, especially on my tongue, as well as a strange bitter taste. I had surgery earlier in the year which moved/jostled my facial nerve and have been having taste displacement on one side of my tongue for the past several months, so at first, I attributed it to that. However, this past weekend, I could barely eat anything as my tongue felt like it had been on fire. I searched online and found lots of mention of Burning Mouth Syndrome until I found this site and realized that I had just recently switched to Crest Pro-Health when this problem began.

Stay away from this toothpaste. I haven't had the mouth sloughing that a lot of others had, but the sensation on my tongue feels like a bad chemical burn.

After using Crest Pro-Health for one month, I started having a constant metallic taste in my mouth first. Then I had changes in my tastes and then came the sores, dry mouth, swelling, and chunks of mucus are coming out of my mouth. The pain has been horrible, and very debilitating. I hope this goes away soon.

It has been 4 days since I have used Crest Pro-Health and my mouth seems to be improving, but very slowly. I can still only eat soft, bland, cold foods and my tongue is still very swollen. I will never use another Crest product again, nor will any member of my family or my friends. I am going to begin to look at all Proctor and Gamble products.

When will the bleeding stop? When will I no longer have constant pain in my gums? I have never been more disgusted, disappointed or infuriated by a product before purchasing Crest 3D White Multi-Care Rinse. I have never had oral hygiene issues until after I used this product, and I only used it 3 times! It has now been 10 days since I last rinsed my mouth with this poison and my gums are still sore, swollen, and bleeding! I don't care about getting my money back, though if there is serious damage to my health, I will be looking into suing your company for ruining my mouth. At this point, I would just like to know when my mouth will no longer be in pain? When will the bleeding stop? And why is this horrible product still on the shelves? There are numerous sites of similar complaints about this product with some symptoms far worse than mine! It sickens me that I'm one of the luckier ones, I can still taste food!

Give me answers. I am disgusted with your company. I will never buy a Crest product again and I have made a point to tell everyone not to buy this product.

I've been using Crest 3D white combined with Crest pro health rinse.

These products give me a terrible dermatitis in the areas surrounding my lips, extending to my neck and the tip of my nose; tingling sensation of my tongue and transitory loss of taste.

The dermatitis was getting worse as the days passed, so I had to go to the dermatologist.

I went online and typed in some disturbing symptoms I've been experiencing over the past month. I was shocked to discover this website and saw how many people have been experiencing the same symptoms, and that they have been caused by the same new toothpaste I just began using at the same time I began experiencing these symptoms: Crest 3D White Advanced Vivid toothpaste! I, too, have a mouth that feels raw and sore constantly, ulcers on my tongue, dry lips, burning sensations when I eat. I haven't experienced the metallic taste but my sense of taste has been diminished.

I thought I might be experiencing some strange illness, but I have to say I'm relieved but also at the same time horrified that a mouth care product by such a reputable company could be causing so many people so much consistent distress and that company has done absolutely nothing to warn anyone about it's potential side effects or even more important, pulled it from the market to protect consumers from its terrible side effects. How can they continue selling this product? I really hope they can be stopped. I just threw the entire container of the toothpaste away and I will be certain to warn everyone I know, never to buy any of Crest's products again. These products are clearly dangerous!

My daughter began using Crest Pro Health Toothpaste two weeks ago. She noticed a metallic taste in her mouth. Then, her gums began to itch. It was followed by a rash that covered her entire mouth. Now, she has blisters on the inside of her cheeks, gums, tongue and under her tongue. Her mouth is covered with what we thought was a film, but have discovered it is the skin peeling off. She cannot taste anything, let alone eat. I sent her to the doctor. He prescribed Nystatin oral rinse. That was two days ago. She is still not getting any better. She discontinued the use of this product four days ago but is still experiencing the after effects.

I have been using Crest Pro-health mouthwash for about a week now and noticed that every time I spit, I see dead tissue and blue (dye) specks. I figured that it was supposed to happen. Then, I bought the Crest Pro-Health Clinical Gum Protection since I found out I had gingivitis, and guess what? It got worse. I continue to spit out dead tissue but it was bigger than before, and the other night, I had this strange feeling in my cheek and when I opened my mouth I see a lot of dead tissue on the inside of my cheek. **.

I stopped using both products after doing some googling and found out I was not the only one. I'll be going back to my old toothpaste/mouthwash. This is just horrible. Does anyone know how long this lasts after you stop using?

I have been using Crest Extra Whitening tooth paste and it has taken me several days to figure out that the toothpaste is the cause of terrible pain in my mouth. My gums, tongue, and lips are swollen and look like they've been burned by acid.

I had a sore spot along my gum line for weeks. After a close examination today, I discovered that it was the tiny blue flakes in the Crest Pro-Health toothpaste that was getting caught in my gum line. I'm done with this toothpaste. Besides the mouth film, the sore gums is just too much to bare.

I used Crest Pro-Health mouthwash and 3D White toothpaste. The toothpaste gave me sores in my mouth and made my gums bleed. The mouthwash made my tongue feel like I burned it. I could not taste my breakfast and it hurts until before dinner.

Crest Pro-Health toothpaste has caused gum problems for me and a peeling of the gums with redness and irritation. I changed medication thinking that was the problem, so I have used it for several weeks without realizing it is the cause of my problems.

Hopefully, there is no permanent damage.

I developed sores on my gums and it was very painful. How long, after discontinuing the use of the toothpaste, do the sores go away?

Have burning, raw tongue, as well as red, sore bumps on the sides, dry mouth and gum soreness for 10 days. Kept brushing with my Crest toothpaste and Googled the symptoms. Thought it was a condition called BMS that occurs in menopausal woman. Could it really be my toothpaste? I'm trying a different one to experiment. That would be horrible if I've suffered all this pain and agony over using bad toothpaste.

After using the Crest Pro Health toothpaste for a few weeks, I've come to associate the peeling in my inner mouth to the product.

I began using Crest Pro Health mouthwash because I saw a coupon in the newspaper and I figured it would be good to get a discounted yet trusted brand name mouthwash. This mouthwash is terrible. My tongue has been tingling all day, similar to the sensation of a burnt tongue when it comes in contact with hot food.

I switched mouthwash to Crest Pro-Health Complete Rinse and I used it on the first night I bought it. The next morning, I couldn't "taste" anythingno spicy foods, nothing. Everything had a metallic taste to it. By the evening, I could begin to taste food again, though not very well.

I used the mouthwash for the second time but I had experienced the same result the next day. I cannot take any food or drink and I have this constant metallic taste in my mouth. So I spoke with the store and I was able to return this horrible mouthwash. It looks like I am not the only one complaining about this.

I've been using Crest Pro-Health for three months. I've developed stringy mucous at least daily since starting this product, developed a permanent sore throat, and now have severe gum recession, which I didn't have prior to using this product. The 3.5-year-old cosmetic dental work was also severely stained most likely from using this product since my teeth were whitest lumineer shade until last week, and now they are dark yellow/tan.

I bought the Crest Pro-Health (invigorating clean) mouth wash last week and soon after began to break out. It started on my arms and moved to my back, chest, forehead and eventually my legs.

Soon after that, a canker sore formed on the inside of my lip, followed by another one on the top of my tongue and on the bottom of my tongue. It has become very painful to eat, swallow, or talk as it gives me headaches and the itching is unbearable at times. I know I was having an allergic reaction but did not think it was the mouth rinse until tonight, when my tongue became extremely irritated and my throat hurt after using it again.

After making the connection, I Googled Crest Pro Health and found this complaint website. Do not buy this product.

I just can't believe everything I am reading. I typed in swollen gums and hurt mouth and tongue in my search for help this morning and the first thing that came up were all these complaints about Crest Pro Health toothpaste.

I switched a few weeks ago and am totally experiencing the same symptoms others are complaining about. First, the inside of my lips were swollen and then it moved quickly to my entire mouth. My tongue is in severe pain and I can barely move it. It hurts to eat and my mouth is extremely dry and cracked. My gums are receding also. This product needs to come off the market. I hope that my symptoms go away.

I have been using this product for months because my wife bought a 5-pack of it at Costco. I keep telling her how much I dislike it, but given that I work 65-80 hours a week, I don't do a lot of shopping. Tonight again, I brushed only to get a sore yet numb tongue (much like when you burn it on something) and excessively dry throat and sinuses. After drinking water and applying Vaseline, I decided to finally do some research, which led me here.

I am stunned after reading all the other complaints about Crest Pro-Health products. I have been using both the toothpaste and the whitening rinse. My mouth has been numb, tingly, and the taste buds in my mouth seem to be inflamed, raised up, and red. Also, my mouth has a white film in it and a metallic taste. My mouth and lips are very dry as well. I thought I had thrush so I paid to go to a doctor and was given a prescription for thrush (the doctor just looked at the white on my tongue and prescribed me a prescription which was very expensive) but that did not help the situation.

I did not know how I could have gotten thrush in the first place. It did not make sense and that obviously was not the issue. The culprit must be this product! I am taking it all back ASAP! They need to pull this junk from the shelves. Mentally and physically, this has been an awful experience. It has also cost me a lot of money! Crest should pay for my trip to the doctor!

I want the taste of Coca Cola back. Tonight, I went to a family restaurant and realized my drink tasted just like Crest 3D toothpaste. This taste also occurs on foods. I realized that I have lost my taste and smell altogether. I constantly smell only the toothpaste. I have had a cold lingering since May 13, 2011. The cold finally disappeared August 4. I have not been ill for the last 3 years. Everyday since the cold started till today I

After my last dental cleaning I went out and bought Crest ProHealth Mouthwash (used previously, just fine, unless they now changed ingredients), and

CREST MULTICARE TOOTHPASTE.

Bought it, and then brought home, tried them both. Immediately it feels burning. However I thought it's "fighting gingivitis" so I did it again in the night. Situation worsened. Woke up during midnight and feel gum swollen and in pain. touchy. tongue feels like getting peeled.

Then I googled out that this toothpaste has lots of complaints. CREST you irresponsible Corporation You sold me a toothpaste with 0.7% Alcohol?! That is crap.

I purchased Crest Pro Health toothpaste about 3 weeks ago. The same time my Doctor put me on a new medication. A few days after this, the roof of my mouth felt like it does when you bite into a hot piece of pizza and the cheese sticks to the roof of your mouth peeling skin, and numb. Then shortly after that, I woke up in the middle of the night and my tongue, lips, and chin was numb. I immediately stopped taking the new medicine thinking that was a side effect.

A few days later, I was still having those symptoms, including sores on my tongue. I never in a million years would have thought that a toothpaste could have been doing this. I have used Crest for years.

I was typing my symptoms in the computer one day to see how long that medication could be still causing "problems" and thank God this web site came up and I started reading some of these complaints against Crest. There was all my symptoms. I stopped using Crest Pro Health today!

Crest Pro health toothpaste or toothpaste with gum care is causing the insides of my gum to peel away in large pieces, like a chemical burn of some sort. I had a sore on my tongue and my gums are sticky.

This is a very bad product. Please pull it from the shelves.

I have been using it for two days. My mouth is dry and my tongue feels dry and weird. My sense of taste is altered and my breath is horrible about 20 minutes after using the rinse. I wish I could figure out how to make this weird tongue feeling go away. I'm glad to find that I am not the only one with these odd symptoms after using the Crest Pro Health line of products.

A few months ago I purchased Crest ProHealth toothpaste and mouth rinse. I mentioned this to my dentist and he said he tried it but that the taste lasted too long. Well, not only did it last long but today, two months after I stopped using it, I cannot taste anything and have sores inside my mouth. I poured it down the drain. What I would like to know from Crest, is how long I need to wait to get my taste back and the roof of my mouth unnumbed. I thought I was going crazy until I found this website and now am blown away. There needs to be some class action against this company. Taste buds are very relevant to our lives.

I landed in the emergency room twice with a serious allergic reaction - anaphylactic shock. I went to see a fine allergist and was tested for various things that we thought might have brought on the attack. Nothing we tested for (nuts, berries) turned out to be the culprit. I mentioned to the doctor that I got the reaction immediately after brushing with Crest whitening toothpaste with scope. He dismissed my suggestion that it was the toothpaste.

On a trip to Rome, I used Crest Pro Health and again ended up in the emergency room! Now I am reading about others who have had serious reactions to Crest toothpastes. Why isn't Crest investigating these matters and reporting back to the public?!

i switched toothpaste in may 2011i purchased crest whitening toothpast with scope in it from walmart after about two days i started breaking out with bumps in my mouth and burning over my skin i did not think about the toothpaste because i had purchased new perfumes that i normally dont use . my whole body was burning i was itching having out breaks all through the day after the first week i purshase benadrly it would releive the itching but it would come back so i went in to emrgency room one morning i woke up with blistewr in my mouth throat was sore could not hardly breathe the doctor told me i was having a allergic reaction to something i had to figure out what it is

he pescribed me with persidone for two weeks and benadryl after using that never thought it was the crest toothpaste iknow iwas still breaking i had stop wearing perfumes changed my dish washing liquid i wash all my clothes three times i was still having out breaks so i decide to not use the toothpaste crest that day i didnot have and out break did it the next day not outbreak i am confident that it was the crest toothpaste iam 45 years old and i have never been allergic to any thing that iknow of i would like to know what crest in putting in this toothpaste to make it do this to the human body it has to be something mighty bad because it feels like something is eating away at your body the itching affect is so bad but one thing i would like to thank the good lord for giving men the knowledge who ever created benadryl because some people in this world do not care what they put in stuff just so that they make money but what we all should remember everyone have someone that they love do unto others as you would have them to do unto you

I purchased Crest Pro Health whitening toothpaste; within three days of using it, I developed red gums, a white tongue similar to when you drink something hot and burn it, and the worst symptom was a swollen lower lip and burns all over the lip lining. The skin was peeling off within two days. I'd like to know why there was nothing on the box or tube referring to any side effects. I almost went to the ER after spending the afternoon at the walk-in. They were baffled as to what was wrong, and I was in a panic until I happened to read about others' side effects. I immediately went to brush my teeth to see what would happen, and it made my mouth ten times worse. Nice, Crest. Thanks a lot.

I am assuming that 1 star is the worst possible experience.

I bought 2 Crest products: Crest 3D Advanced Vivid Enamel renewal toothpaste, and Crest 3D White Multi-care Whitening rinse. After 2 weeks of use, I had developed multiple painful canker sores on the tip and sides of my tongue and the inside of my lips. They lasted for two weeks, but as I stopped using the products (I went on a trip and took a travel-size of a different toothpaste), they started to go away. Not suspecting the sores were related to the Crest products, I started using them again when I got home last week. My mouth is now full of painful sores, so painful that it is hard for me to eat or drink. I have never had a reaction like this to any toothpaste or mouthwash before.

Thank you for your reports on Crest Pro-Health Care. I take medication that may cause tooth decay and gum problems. I am very aware of these side effects and take great care of my teeth, and am on constant watch for products that will assure me that I am doing the right things. The Crest name has always been a part of our family, feeling confident that they knew what was best for my dental health. We would only switch brands when my husband would do the grocery shopping, looking for the"deal" of the week. We always went back to Crest. Pro-Health caught my eye, and even my trusted dentist gave these away as samples. So, to keep up on my program, I began to use this product. Over the next few months, I began to have a burning mouth and my gums were receding.

Thinking that this product would help rectify this problem, I began to brush more often during the day. I began to think that my medication was beginning to turn on me and would soon have to change my regimen. Being a teacher, I have "some" time this summer to switch medication. The burning and gums have been so sore; I thought I had really blown it (not caring for my teeth), and when the doctor sees me, he will tell me to either take better care of my teeth or switch medication, after a blood work up and lengthy time in switching this medication. This morning I went on line, and thanked God I did. You are describing exactly what has happened to me. Crest, a product I trusted, has done me wrong. I will still keep my doctor's appointment, to make sure this is it. But I have just brushed my teeth with Arm and Hammer. I made this problem worse by using the product too much. Sorry, this is so long but wow, I do feel better. Just mentally, it has helped me out. Please research this product and help us out. I want my Crest back.

My mouth has become exceedingly dry and swollen feeling --the inner cheeks. The action of eating has even made scrape marks against the inside of my lower lip.I have dry mouth anyway, because of having to have one of my submandibular salivary glands removed (because of a benign tumor), but this was much more than just dryness.

Eating anything salty (like popcorn) or sour (like Craisins)would make me have the swollen feeling. I was on the verge of trying to find a specialist when I googled my symptoms and found this site. I checked my toothpaste and yes it was Crest ProHealth Toothpaste! I've used other kinds of Crest for years and years, but this ProHealth is very likely the cause of my problems, based on what I've read here. I've been using it about two weeks and that's about how long I've had these strange symptoms. The product is obviously dangerous, and I agree it should be taken on the market! Gale, Cross Plains, Tenn.

After using crest prohealth tooth paste, my tongue went numb & I developed thin, white strips of mucous forming throughout the day in my mouth. I was referred to an allergist who asked me what toothpaste I was using, and it turns out both she & her mom had the same reaction to this particular toothpaste! I have stopped using it and my symptoms have gone away, although my tongue continues to have some residual numbness still. I will never, ever, use this toothpaste again!

I purchased a tube of Crest Pro-health toothpaste due to the heavy build up of tarter I get on my teeth, I have used Arm and Hammer but I am always looking for something new to try. I have to say, it did work on the tarter, I have never seen anything like it. It does have side effects, I began to notice a numbness around my mounth, my touge surface was rough, but like I said, it worked on the tarter and I contined to use it.

I have an allergy to metal/nickel that is extreme, I suddenly started to notice that my hair was falling out, a lot. I went to the Doctor and had extensive blood work done which was fine, then to the Dermotoligist, same thing blood work.

Both Doctors ask if I had used anything different recently and I could only come back to the toothpaste, could it cause my hair loss? Is this another side effect of this product?

I have gone back to my Arm and Hammer toothpaste and my hair is in the process of stopping the loss and getting the texture back?

Reading the numberous complaints here I agree that this products should be taken off the market or the manufacturer needs to re-address the problems here and correct the product to be safe.

This is a product complaint and I feel it should be pulled from the store shelves. I purchase Crest Pro Health Gum Protection toothpaste. Well, its done everything but protect my gums. I thought I had a food allergy at first but now see that I have a chemical burn. It started with my lips swelling up, the skin around my lips became red with sore developing around the edges of my lips. Then inside my mouth, my gums are swollen and red, my inner lining of my checks are bumby and peeling.

I feel no pain at this time because everything is numb. Also, I can't taste food. Everything tastes awful. I've seen on online posts of people complaining about the same side effects and wanted to ensure this is something that attention gets brought to. I did contact crest by email and they responded with they will pass along my complaint, they were sorry I experienced this and will send me a coupon in the mail. I've seen post go back a couple of years online with people complaining and this product and its still on the shelves with no warning label at least that it can cause a chemical burn.

CREST Toothpaste is chemically contaminated. Purchased at COSCTO Store in Sunnyvale CA.
When returned and asked for supervisor - was turned down.
After research faound similar complains on the Web:

www.consumeraffairs.com/cosmetics/crest.html

Please be aware of it!

Product Used:

Crest Pro-Health Clinical Gum Protection Clean Mint Flavor. Claim on tube says that this toothpaste will:

REVERSE GINGIVITIS IN 4 WEEKS.

Number on back of tube: 99472128
LOT Number: 025354

EXP: JL12

Approximately 3 weeks ago I purchased a tube of Crest Pro-Health Clinical Gum Protection toothpaste from Walgreens. For most of my life I have used Aqua-Fresh toothpaste, but after a dentist visit last year, I was told that my gums were starting to recede and that I should take better care of them. With that in mind, I purchased this product because I thought it would help me to do that.

After about 2-1/2 weeks of use I developed a canker sore on the top of my tongue, in the back of my throat. It was very uncomfortable because it inhibited my breathing and swallowing and made my throat extremely raw.

The next day, I could no longer produce saliva in my mouth and the sides of my cheeks felt rough like sandpaper. Later that day another canker sore formed on the top left side of my tongue. Then, another on the underside of my tongue.

This problem has become increasingly worse since then to the point where I had to take off of work today.

As I write this complaint, I am suffering from excruciating pain all over my mouth! My gums are so red and raw that it feels like someone hit me in the mouth with a 2x4. My inner mouth is peeling, like I have a sunburn. I can barely move my mouth, tongue or any part of my jaw without experiencing extreme pain. My gums are red, swollen and bleeding periodically. I have several canker sores in my mouth. My tongue is very dry and sore. My teeth feel loose. My gums seem to have receded more. If I rub the insides of my cheeks with my tongue, they feel dry & rough like sandpaper. I can barely swallow, cannot produce saliva and I have a sore throat.

When this all began I was pretty worried because an Uncle of mine died a few years ago from mouth cancer. He began seeing sores in his mouth. They multiplied rapidly over the course of a few weeks and he was gone. Just like that. I thought the same thing was happening to me as well!!

Last night, I googled various topics like: burning mouth, mouth sores, etc. Suddenly, I found several sites mentioning complaints about Crest Pro-Health and I knew that was the connection!

I cannot believe that there has been this many complaints about this product and it is still being sold to this very day! What is going on here? The complaints on this site alone go back as far as 2002!

Surely with this many complaints and with the severity of these medical problems, you would think that the FDA or someone would have done something by now! A lot of people are suffering here.

I for one will try and get the word out as much as possible to make people aware of this so that they can avoid it. This product is bad news!

At this point, I am not even concerned about how this has or may still affect me financially. So far I have only lost the cost of the tube and one days pay, but this could become more expensive if it persists.

I wish I knew how long I can expect to deal with this? Does it keep getting worse? Does it eventually go away? What?

I can only brush my teeth very lightly with a soft brush and water right now. I can rinse with lukewarm water. That's it!

I will keep up with this site to look for more complaints on this product. This stuff should be banned!

I bought a tube of Crest Pro-Health whitening toothpaste and had a nasty experience with it. I had this slimy sensation on my teeth and in my mouth. My tongue felt like sand paper and I had these nasty strings of white mucous in my mouth that I was constantly trying to get rid of.

I thought that maybe it was because of my allergies and sinuses. My mouth had this nasty taste in it and I kept brushing my teeth and rinsing with mouthwash in an attempt to get rid of it. It didn't work. I finally googled 'stringy white mucous' and got a site that linked it to using Crest Pro-health toothpaste. I immediately stopped using it and began using my husband's Colgate toothpaste. The slimy feeling went away, the stringy mucous stopped forming, my tongue felt more normal and the awful taste in my mouth dissipated.

I'm feeling more normal than I have in weeks. This Crest Pro-health toothpaste is nasty stuff. I have posted on my Facebook about this to warn others to not use this product. After reading other people's experience with it, I'm surprised that it is allowed to be on the market. I will be calling the company tomorrow to let them know what I think of this horrible toothpaste. I feel fortunate that I didn't have the bleeding gums and other problems that others have experienced.

Pretty much the same experience as everyone else here (Crest Pro Health Toothpaste and Mouthwash). I started experiencing a slimy feeling around my teeth and gums. Didn't come on real fast after I started using the product so I didn't make the connection. Later, the burning around my gums and the slimy feeling got so bad I went to the dentist thinking I had gingivitis or something else and they prescribed me an anti-fungal which did nothing.

After several weeks of that, they sent me to a periodontist who sold me a water picture and said I needed to keep my teeth cleaner. Still no change and my teeth were starting to get sensitive to cold and feeling kind of loose. Finally, I discovered this website and all the complaints, as well as on Amazon.com. The person who described the feeling as chemical burns is spot on. This product is really toxic and shouldn't be on the market.

Am also having a problem with this toothpaste. Shortly after starting to use it, I experienced a tingling and numbness in my lips and tongue and a slimy coating in my mouth . It was quite scarey to say the least. I think the company should issue a warning about this side effect .I was quite scared until I found all these complaints from people experiencing the same side effects. I hope something is done about it.

I started using Crest Prohealth Gum Protection as of 04/2011 and my mouth is damaged. My gum has been bleeding around my tooth. Everyday a new area starts bleeding and the gum area is swollen and raw. It hurts. It starts bleeding without aggravation such as brushing, bleeding, etc. This product is horrible. I never had this problem before in my life. The ONLY product I've been using is Crest because I saw the fancy ad on TV of the promises to improve your gums. Well, it has damaged my gums!

I bought Crest Toothpaste 4.6oz plus. The seal was broken open, I didn't see mine till I got home. I think that is a hazard. They are not plastic wrap like the bigger ones. Anyone can put anything inside of them, so I think something needs to be done about this. I will no longer buy this product until something is done about this. So can you please let me know when this product is fixed. Thank you!

I started using Crest Pro Health a few months ago. It was new and I grew up using Crest. I started getting sores in my mouth, then the roof of my mouth kept peeling after about two months of that. Then, I decided to look into causes of this issue. That was when I saw these complaints and it all became clear. I have had severe dry mouth and swelling on the inside of my lips and infected taste buds. Now, I know why. I discarded the toothpaste and I will be informing my dentist of this situation. I called my sister to tell her about this and she has had some of the same symptoms. She has also had a serious problem of receding gums for she has used this product much longer than I have. We need to do something to get the word out so people will stop using this product!

My girlfriend used the crest pro health mouthwash for 3 days. The first time she used it, she had a burning sensation. Then, the burning disappeared, but things started tasting weird. It's been 1 day after she discontinued use.

She has now lost the sense of taste to over 50% of her tongue. I noticed a lot of other people have complained about this with the pro health toothpaste, and I think the active ingredient Cetylpyridinium chloride, which crest acknowledges causes taste impairment. We are really worried she will not regain her sense of taste. Can people who have posted in the past, please post an update if they have regained their taste? Please email me at ** if that is easier. Thank you very much.

After using Crest Pro Health gum protection toothpaste, my mouth began shedding its lining. Like a chemical burn, it is peeling. Just awful. It has made my mouth very sensitive, and it is peeling the inside of my lip and cheeks.

We began using Crest Pro-Health Toothpaste and Mouthwash about 8 weeks ago at the advice of my dentist. Right away, I noticed the metallic taste and dryness it left in my mouth. About 2 weeks after beginning daily use, I noticed an increase in canker sores. I didn't think anything of it as we are really trying to eat better and everyone in the family has increased their fresh fruit consumption. Then I noticed I had lost all sense of taste and smell, but I attributed that to a severe sinus infection. Next I noticed excessive sloughing of skin in my mouth. I thought that was weird, but it wasn't painful or bleeding so I didn't think it was a big deal. Then about 2 weeks ago my lips started burning excessively and seemed extra dry.

But I live in a desert climate and it is getting hot out, so I thought I just needed to use more ChapStick. Well, I went through a brand new fresh tube of ChapStick in 3 days. Then about a week ago, my mouth started burning. But not like I ate something too hot. It felt more like I ate a big bag of salt and vinegar chips. I have never had a chemical burn, but I can imagine this is what it would feel like. I also have sore and swollen gums, a dry and sore throat and sore teeth. In addition, I still have not totally regained a sense of taste and smell, even though the sinus infection is long gone. After talking with my husband, he said he has had all the same symptoms! We examined each other's mouths and they both look the same; red, raw, irritated, cankers along the sides of the tongue, thick sandpaper-like texture on the tongue and peeling skin. We have both also experienced extreme, debilitating headaches over the past 6 weeks, the likes of which we have never in our entire lives experienced. Coincidence? I don't know, but it seems odd.

So tonight I began searching online for what this could be. After reading dozens of sites that included stories with symptoms unlike ours, I was about to give up until I stumbled across a post where someone mentioned that perhaps it could be whitening toothpaste causing similar symptoms in another blogger. So I googled "toothpaste causing raw red mouth" and was swarmed with sites containing complaints of Crest Pro-Health products. I hadn't made the connection between all the strange symptoms and events until I read the posts on various sites. After reading posts from people with the exact same symptoms, I am convinced that this Crest product is the source of the problems. We will be discontinuing the use of this product immediately! Prior to using this product we were using a Colgate product and had no problems. We will go back to that.

Started using the product. I developed sores under my tongue. When ever my tongue came into contact or brushed against my teeth, it was painful. This happened whenever I eat, or sometimes drank. My gums even started to bleed when I brush.

I began using Crest Pro Health toothpaste in mid January 2011. I didn't notice at first but my wife noticed mood swings and an increased irritability with me. Toward the end of the month, a small bump appeared on my rear, which was alarming but I did not relate it with Crest Pro Health. By the first week of February, I was using the Crest Pro Health product 5 times a day, brushing religiously after every meal or snack. Although I didn't notice at the time, my bump on my rear had grown to a small tail and my wife noticed that I actually began to breathe fire, much like a dragon of sorts. This became a problem during sleep, causing us to invest a tremendous amount in smoke detectors and flame retardant bedding. I have since discontinued the product. The product, to my dismay, began to slowly transform me into a dragon. This created tremendous stress at work, including alienation from social peers and intimidation by anti-dragon coalitions.

A couple of weeks ago, I had a serious burning on my tongue and gums. My taste buds were extremely flamed red and felt like sand paper! I could not brush my teeth for over a week as it hurt like hell. I finally went to doctor and they treated me for thrush. I knew that wasn't correct and the medicine they gave me did not help. After a few days, small blisters in my gums began to form and under my tongue! Since I stopped brushing my teeth and rinsing with mouth wash, I cleared up after about 7-8 days. I thought maybe I burned my mouth bad on something I ate.

Now, two weeks later, I used this Crest Pro Health again, and coincidentally I realized I just used this toothpaste right before I broke out in a burning allergic reaction. Anyways, it's two weeks later now and my tongue and gums are burning again. The thing is, I brushed with the Crest Pro Health, then rinsed with Listerine Total Care. My mouth, gums, tongue, everything began to burn very bad. I went to bed and woke up with a very numb tongue, burnt feeling, and my gums and lips were swollen.

I've used Listerine Total for a very long time without any problems. I believe this Crest Pro Health toothpaste is causing the problem; that or the mixture of this toothpaste with mouthwash was really enhancing it as well. I've had to spend money on doctor visits with no help, spent money on medicines with no help, and spent money on this terrible Crest product!

After reading all these other people with the same problems, I went straight to the bathroom and threw the crap in the garbage.

When I was in extreme pain a couple of weeks ago, I told myself that I wish this upon no one. I wish I would have known what I did so that I would never do it again! Now, I know it's definitely related to this toothpaste. I'm so pissed now because the super bowl is approaching. I had a party to set up; with drinks, chips, dips, and wings. And now at this rate, I probably wont be cleared up again; I'm so angry that I'm going through this all again!

An allergy has developed from using Crest Vivid Whitening Toothpaste. I had to seek medical attention as I have had the symptoms for 6 months.

I recently purchased Crest Pro-Health toothpaste about a month ago. Shortly, after my mouth became dry at night, gums bleeding and receding, teeth very sore, blisters in mouth, and skin peeling off the inside of my cheeks. I finally thought to see if there were any complaints with this toothpaste. Wow, 14 pages of people with the same problems I have and they were all about Crest Pro-Health toothpaste.

This is the website http://www.consumeraffairs.com/cosmetics/crest.html. Please check into this, I'd hate to think I didn't do anything to help someone not go through the pain that I have suffered. These complaints go back to 2007 and Protor and Gamble refuses to do anything to help. Thanks,

David **

Size of tube is 6.0ozExp. Date and UPC. I don't have the box. Lot # is 013542EXPMR12 below the active ingredients is a # 99395495. Dist. By Proctor & Gamble, Cincinnati, OH 45202 US Patent 6,696,045; 6,740,311 2009 P&G **. I called and reported this to this #. The systems are still there. My gums are still bleeding and my teeth are painful to where I cant bite down on food. The blisters are now gone, but gums are still inflamed. The first time I noticed anything wrong was maybe 1 to 2 weeks after brushing. This involved my mouth and gum and tongue feeling like they were on fire, or just really inflamed, and my mouth was severely dry like I wasn't producing any saliva, especially at night. One week after that my gums started receding and bleeding, I was really scared. Then a blister appeared on my gums below my bottom front teeth and kept getting bigger day by day. My gums are still bleeding today.

I haven't had any dental work in 2 years. I have been taking Penicillin VK 500mg tablets. I tablet by mouth 4 times a day. I am also taking accuflora with each penicillin dose. I am also gargling with 1 part hydroperocide and 2 parts water. Before Creat, I was using Walgreens Oral Health 6.0 oz exp051. B058m00609. Currently using baking soda, I've been using BS for 1 week now .Please feel free to contact me at anytime day or night .This morning my nose was stopped up again with cold like systems like I have had since this product but instead of mucus it was blood. I blew again after about 5 minutes and was half mucus and half blood. I will keep you informed.

I have been using Crest Pro Health on and off for a while. Recently, my tongue became swollen, and literally red and raw where I can not eat anything salty or spicy due to pain. The skin came off on my tongue and is very dry (almost like a cat's tongue -- sandpaper feel.) The roof of my mouth is raw and red. I have read numerous complaints about reactions and am throwing it out immediately and switching back to Colgate.

On 12/12/2010 at about 10:00pm, I went to Crest and purchased some items. On the way out, I was approached by a loss prevention guy in the store. He asked me where is that tape. It was actually rubber bands. I open my bag. Without checking my receipt or anything he walks away. He didn't even say I'm sorry or anything. I asked to speak with a Supervisor so I could file a complaint. The Supervisor was very rude and started yell, telling me to go in his office.I told him I don't want to go in that office.

So then he told me that he was going to take me to jail. I told him he had no reason to take me to jail. Then he gets in my face telling me that he is tired of me. At that time I just decided that I would just leave. So while I'm trying to walk out the store he kept trying to walk in front of me. I told him, "don't touch me." Then he asked me am I threatening him. I replied by saying, "all I said is don't touch me." He followed all the way to my car yelling at me telling me he going to take me to jail. While I was starting my car he was on the passenger side of my car yelling at me telling me I better not ever come back

After a few weeks of use, I noticed that about 10 minutes after brushing my teeth, white strings of mucus would gather and peel from the insides of my cheeks. I asked my husband if he noticed the same, to which he replied no, but it did dry his mouth out. A few more weeks went by with me dismissing this seemingly harmless result of use. Then I started to notice I was getting an extremely dry mouth and lips.

My tongue tingles and feels like a dry sponge, my teeth feel like chalk and I can't seem to retain any moisture in my mouth whatsoever. I looked up my symptoms and came to this site which lists several people having the same symptoms while using the same product. I am so glad I didn't buy this paste for my daughters. This is outrageous! It also caused lack of taste, dry/peeling lips, overwhelming sense of thirst, and overall oral discomfort and concern.

I have been using pro-health Crest toothpaste for just one week. When my mouth got extremely irritated and dry plus the inside of my mouth has skin peeling I got alarmed and I went on the web to find out more about it. I am returning it to Target where I bought it from and I will also print the complaints I read about from other people. Hopefully, they take it off the shelf. I am very upset and I hope that my mouth does not get worse.

I bought Crest 3D for my 16-year-old daughter. She used it for about 1 week, before we threw it away. She has chemical burns all in her mouth as well as all over her tongue. I had to take her to the dentist today for a special mouthwash to help her. She has cried to me for the last 3 nights. It breaks my heart. She can't eat and can barely drink. I have spent around $150.00 on medications for her, as well as over-the-counter pain relievers. All these for a $5.00 tube of toothpaste.

I purchased a tube of Crest Pro-Health toothpaste a couple of weeks ago. I enjoyed the "grittiness" of the toothpaste, feeling as if it was really getting my teeth clean. However, I started having issues with numbness of my tongue and the feeling of the inside of my mouth being "burned" as if I had eaten something too hot. I honestly did not relate this to the toothpaste. I googled "burning sore mouth" and started to find all types of similar issues, fingers are pointing to the Crest Pro-Health toothpaste and mouth rinse. I will discontinue use of the toothpaste in hopes that my mouth will stop being painful and sore.

I bought this toothpaste so I wouldn't have to use white strips. I started getting cankor sores on my lower gums. I didn't connect that it was a side effect of the toothpaste until my husband used the toothpaste and received an allergic reaction. Right after he brushed his teeth, his throat felt it was on fire. I told him to gargle with mouthwash-- big mistake. Made reaction worse (sodium fluoride). Took Benadryl for swelling, ate ice cream, drank ice water, gargled with salt water, and sucked on a cough drop before he was able to finally go to sleep. Never have we had a reaction before. Toothpaste went into garbage. Will go back to "old" toothpaste. Two days later, my husband's throat finally feels okay.

I started using Crest Pro Health mouthwash on my dentist's recommendation for tooth sensitivity. I have only used the mouthwash for 1 week and have lost my sense of taste. My mouth feels like it was burned and I have a terrible metallic taste in my mouth. I Googled Crest Pro Health and was amazed at how many similar complaints have been posted.

I called my dentist's office and asked if they received similar complaints from other patients. They looked up my chart and told me the dentist recommended the toothpaste rather than the mouthwash. That said, I Googled Crest Pro Health Toothpaste and again was amazed at the number complaints about loss of taste and mouth pain.

I am switching dentists. If there is ever a class action suit, I want in on it.

Switched to Crest Pro Health Mouthwash. After one use, I have sores all inside of my lower mouth. I am going to inform Crest of this and ask them to return my money. The sores have lasted for almost a week and don't look like they will be going away anytime soon. It is very painful. I am extremely disappointed to find out so many people have reported this and there hasn't been a recall of this product.

I have been using this toothpaste for a few weeks now. I have developed major sores and irritation on my tongue, gums and inside of cheeks. They feel like canker sores but more irritating with a constant burning feeling. I have had canker sores before and these are more annoying and feels different. I have been thinking what I ate over the past few days and am realizing that the only new thing I have done is changed toothpastes. On a while I decided to do a search online only to find a slew of complaints! Aha! Now it makes sense.

How come no action has been taken on this toothpaste? Do they know how painful, irritating, annoying and a pain it has been to have eight sores in my mouth, gums, tongue and inside of my cheeks all at the same time? This is just awful!

I started using Crest Pro Health about a year ago. At my 6-month check-up, I had a cavity. No big deal, right? Well, my second 6-month check-up, I had 4 more cavities! I haven't had a cavity before using this toothpaste in years!

I was not a brand-loyal toothpaste customer and would purchase whatever was on sale. Not anymore! I purchased Crest Pro-Health and it took me months to realize that it was the cause of my horrible mouth issues because it took a while to develop. I had burning and irritation as well as the skin on the inside of my cheeks peeling off and my tongue chemical burned and covered with painful sores. I had to see a doctor and was prescribed medication that did nothing before seeing a dentist who immediately asked if I was using Crest Pro-Health. Bingo! If dentists are fully aware of the awful side-effects of this toothpaste and it's plastered everywhere on the web about the potential health hazards--why is it still on store shelves? I've wasted time and money and had my health compromised all over a tube of toothpaste!

On the advice of my hygienist, I switched to Crest Pro Health products. A few days after I began using it, my tongue became very sore. I have little white blisters on both sides of the front of my tongue, as well as the tip of my tongue. The top of my mouth is sore. My mouth feels like it is on fire, and I have a very bad taste in my mouth. It took me a few days to even think about it being Crest, since it was recommended to me.

I went online and was shocked at all the websites with complaints from people having the same symptoms as me. Some are even worse. Why is this product still in the market? Crest has always been a name you could trust for dental health. Do not use any of these products. I am throwing them away, and will go back to what I was using. I would rather have one minute of discomfort from Listerine with alcohol, than the constant pain and discomfort of using Crest Pro Health. It caused pain ad blisters on my tongue, pain on the roof of my mouth, bad taste in my mouth, peeling of skin in my mouth and on my lips, and dry lips.

My dentist gave me Crest Pro-Health and I decided to try it. I used it as well as Aqua-Fresh Extreme Clean for about 5 months. I noticed my mouth would shed inside but I still was not sure it was that toothpaste. After a while, my tongue was really sore. So I switched toothpaste and tried Colgate Sensitive. The second day I used the Colgate Sensitive, my tongue starting bleeding and my gums sore. So, another tube of toothpaste to give away. I think I'm going back to old faithful, baking soda.

My 9-year old daughter brushed her teeth this morning and instantly after, had a large red ring around her mouth that was hot and itchy. Tonight, she again brushed her teeth to see if this was the problem and it was! Again, a red staining ring around the mouth, itchy and burning in throat.

Same as most here: Severe sloughing of cheeks and lips. Also, staining along the gum-line and in between lower teeth. The latter may be caused by the Pro-Health rinse, which I started using at the same time. Do not use either of these products. Who knows what long term damage they can be doing. I'm going to the dentist to have the stains removed.

I have been using Crest Pro-Health whitening toothpaste for about 4 to 6 months. I've always trusted and liked Crest products, but not anymore. This stuff leaves a bad taste, burns and numbs in the inside of my mouth and tongue, and worst of all, has increased the sensitivity of my teeth. I finally put two and two together and am almost positive it's the toothpaste.

Where is the FDA on this? This product needs to be recalled. I am calling both the FDA and Crest tomorrow to lodge a formal complaint. I'd also like to know where this stuff is made. For shame! Hope the damage isn't permanent.

My dental hygienist gave me the tooth paste and oral rinse 4 months ago after the cleaning session. I have been using the tooth paste and oral rinse since. At first, I liked the products because my teeth and gum felt cleaner. I did experience many symptoms reported by other consumers at first: tissue shedding inside my mouth around the gum, lip and cheek areas; constantly peeling and raw lips which I had to continually moisten with Vaseline; raw tip of tongue; occasional metallic taste; and raw burning throat.

I knew that the slimy white shedding inside my mouth and raw taste were because of the toothpaste. I thought it was normal, that the raw taste only a temporary effect, and that the dental hygienist had good reason to give me the sample. I did not associate the raw burning throat with the toothpaste or oral rinse until I read the reports from the other consumers. The raw taste and numb-like feeling inside the mouth was especially acute after using the oral rinse. So, I used it only once a week.

Today, I did not think the continuing raw tip of my tongue, tissue shedding inside my mouth, pulling feeling of the gum tissue and slight burning sensation inside the mouth were normal, so I decided to research the Web for any consumer report. The number of complaints about Crest PRO-HEALTH products was alarming. I realized then I should have researched the Web before using any new product. I will report this to my dental office also. I'm stopping using all Crest Pro-Health products today. I'll be rinsing my mouth with just plain salt water for a few days and see whether the burning sensation and raw taste will subside and hopefully go away.

I wanted to try the new Pro-Health Enamel Shield so I got it and started to brush and my mouth was on fire. Something is in the paste that lit my mouth on fire. I still have all my teeth and thought by using this, it would help. No thank you, I'll go back to Total.

I started using Crest Pro-Health Enamel Strengthening Toothpaste because of some teeth sensitivities I was having. I was very pleased after just a few days that might teeth were feeling much better so I decided to continue using the product. My husband was also using it. Over the past 2 months, I have been experiencing horrible issues inside my cheeks, inside my lips, under my tongue and at the back of my throat. The skin was constantly peeling off and leaving everything raw and sensitive and clear blisters would form, grow over a few hours to a day, then burst. Sometimes, I would get them at the back of my throat which made me feel ill and awful. I spent hours upon hours over the past month researching what this might be and only came up with the info that clear, liquid-filled blisters can form when there is trauma to the tissue inside your mouth.

I didn't associate the toothpaste for quite some time since my teeth were actually feeling great. I even switched to Crest Pro-Health Whitening to see how that worked. During the same time period, my husband started complaining about a constant metallic taste in his mouth, like his fillings were falling apart. When it dawned on me that the toothpaste could be the culprit, I did some more research and found lots of others complaining about similar symptoms after using Crest Pro-Health Toothpaste. I have stopped using it as of yesterday, but the tissue is still really raw and sensitive and I'm still dealing several blisters as well as receding gums. My husband is dealing now with a lack of taste on his tongue and receding gums.

I used Crest Pro Health Enamel Shield Toothpaste for one week. I then began experiencing pain in both my gums and the inside of my mouth. After one week, I noticed swelling in my lips after brushing. I had blisters on the inside of my mouth and the skin began to peel. I have used other brands of enamel shield toothpaste without any issues. I would strongly recommend this product be removed from store shelves.

At my last cleaning, the dental hygienist said that I should use Crest ProHealth toothpaste so I bought some. A few weeks later, my whole mouth was sore and my gums swollen. A rash around my lips and especially the corners of my mouth. I stopped using it and used an old toothpaste I had and the problem went away. Several weeks later, I saw the Crest and thought I wonder if it caused the earlier problems? So I've used it twice and I already have a rash in the corner of my mouth. After seeing all the complaints on this site, I don't think I'm alone! I will be throwing this out. The product should be recalled.

It is normal to have some air in toothpaste. The amount of air in the Crest Pro Health is outrageousit is making fun of the consumer. I use Crest product for the last 20 years. Guess it's time to change. I wish the government would to something about this problem. I paid for something I do not get.

I used Crest Pro Health toothpaste for a couple of months and my tongue, mouth and throat felt sore. My tongue was numb and I looked on-line to see in anyone else was having the problem and if it might be the toothpaste. I was surprised to find so many people having the same problems and the product is still on the market. I quit using it immediately (about 6 weeks ago) and the tip of my tongue is still numb and it is more noticeable when I eat or drink anything warm or hot.

I just now realized that my problem may be the toothpaste. I have really disgusting and stringy mucous and what seem like pieces of lining of my mouth that appear after brushing my teeth. For a long time, I thought it was the cleaning that was exposing crud in my mouth right after brushing, so I would rinse again. Now, I have had what I thought was a sinus allergy, and a terrible sore throat. I sing in a chorus, and cannot sing, my voice is so rough and scratchy. I went to the doctor, and told her I thought I either had developed allergies, or I may have sleep apnea, which is making my throat raw every morning. Now, I just can't seem to drink enough water or tea to soothe my throat. The doctor gave me a referral for sleep medicine. Just now, I realized it could be the toothpaste. I have a chorus concert in two days, and I hope stopping use of Crest PRo Health will help!

After using this toothpaste for only a few days, I started getting this nasty stingy mucus sloughing off the sides of my mouth. After a week, my gums were inflamed and I was having trouble eating. I hadn't made the connection between the pain and the toothpaste until my husband mention it being the only change we had recently made. I am glad I have stopped using it. I still have pain, three days after using it, but it's getting better. DON'T USE THIS PRODUCT!

I purchased Crest Pro-Health enamal shield toothpaste and it has caused me to loose my sense of taste and my mouth feels as if it has been scalded. I have discontinued the toothpaste but my mouth has not returned to normal. This has been going on for about a month now. The producd should be removed from the market

I bought Crest Pro-Health toothpaste about 5 days ago. It advertised itself as an incredible product that sounded like it was the best thing for your teeth, besides a new set! But my mouth started getting increasingly raw and irritated. Last night, my mouth was so sore and dry and my tongue was numb. It actually looked and felt like my gums had receded slightly! I used a new toothpaste today, and while still a little sore, my mouth feels much better. I looked online to see if anybody else had complaints, and found this website with lots of them!

I began using Crest Pro Health two weeks ago after my dentist gave me the day and night formulas post-cleaning. Since then, my mucous membranes behind my lips have inflamed and I look like Angelina Jolie. My lips are red, burn and itch because of the inflammation. My husband has been using the product as well and has been complaining that he cannot taste anything since using the product. I thought we were crazy until we found so many other complaints on the internet. I'm going back to good old Pepsodent!

After using Crest Pro-Health toothpaste the first time, I noticed filmy, white "strings" in my mouth, which reappeared each time I brushed. After several weeks of use, the interior of my mouth became raw and sore. I ultimately realized the two were related; the stringy material was actually my mucosal membranes being shed from my mouth. After two days of non-use, my mouth is not quite healed but it is certainly recovering.

When I notified Crest of this side effect, they replied: "The film you noticed in your mouth is safe and is a result of the natural process to remove dead cells from the skin surfaces in your mouth. The cleaning action of toothpaste can accelerate this process and often results in the skin coming off in sheets, making the removal of dead skin cells more noticeable. If it's bothersome, we recommend you discontinue use.

I want to assure you, our products are thoroughly evaluated to be safe when used as directed. Still, your report is important and I'm sharing it with our Health and Safety Division. "

I give them credit for a personalized response. However, given the amount of pain I encountered, I'm highly dubious that it was solely "dead" cells that were being removed. I routinely exfoliate my face to rid it of dead cells, but I don't end up with a raw, red face afterward. Why would a tooth paste lead to that result?

I have used Crest off and on throughout my life. After just finishing a tube of Aquafresh (one dollar off coupon), I bought Crest Baking Soda and Peroxide Whitening with Tartar Protection Fresh Mint. I have used this exact product in the past and had no problems whatsoever. After brushing my teeth one single time with this new tube, my lips cracked open and bleeds when I smile and they are very tight and dry. It's like they are severely chapped, and I thought that was the problem. So, I've been using Vaseline intensive care for lips and it helps throughout the day until I go and brush my teeth again and I didn't put two and two together until last night.

I have a lip mask from Mary Kay that works wonders so I treated my lips last night and they almost felt normal again, then I brushed my teeth before bed and bam dry, cracked and bleeding all over again. I have discontinued use as of now.

I am unable to dial 1800 numbers from Germany so without a local US number with area code I am unable to call the company with my complaint. My lips were severely dry, cracked, bleeding and peelings after using the product one time. I used the product for three days total before I realized that I must have an allergy or there is something wrong with the product.

I purchased Crest Pro Health toothpaste on Feb 1st, 2010 and after using it once I realized inside of my mouth was peeling. I brushed right after dinner and the peeling went on until I went to bed which was about 4 hours later. The symptoms lasted till the following morning as things didn't taste right, then didn't feel normal for several days. Looking at the outer box in which the toothpaste came, I notice strange abnormalities in print job as if fraudulent.

Layers of colors around list of benefits for using this product are not even as well as many other print mistakes. Could this be Chinese made toxic toothpaste? What concerns me also is that I purchased this at nearby Walmart! It does say on the box that Proctor & Gamble is the distributor of this item and no where it states where the country of origin is. Both manufacturer and retailer should look into this right away before it gets worse.

Price of product, trip to the store with gas and time, inside mouth being peeled and emotional stress and time and energy spent researching on this issue including talking with crest team over the phone.

The container of Crest does not state the country of origin. It states distributed by. Where are the product contents made, China?

I began using Crest pro-health toothpaste about a week ago. I started to notice a sore on the side of my mouth on the second day of use and it continued to get worse throughout my using the toothpaste. On the third day of use, my tongue felt like it was burning and my taste buds were inflamed. I also developed a white coating on the back of my tongue. On the fourth day of use, I had constant drainage and mucus everywhere and my previous problems had gotten worse. The next day, I brushed my teeth and my tongue to burn very badly. It felt like it was on fire. It then dawned on me that it was the toothpaste causing this. I immediately stopped using the toothpaste and two days later my mouth was fine.

I purchased a travel size tube of Crest Pro-Health toothpaste and used it after lunch for three consecutive days. After the first day, I noticed a blister on the back edge of my tongue. The second day, I began to get a numb tongue in addition to the painful blister. On the third day after using, my taste buds seemed to have been damaged. Nothing tasted right. I called my dentist to inquire whether the toothpaste might be a problem and dentist advised me to stop using. It has been four days since I last used the Crest and I am still experiencing a numb tongue, no taste, etc.

My wife and I began using Crest Pro Health toothpaste, and within 24 hours of using the toothpaste, both of us were experiencing sores on our tongues. The appearance of the sores was similar to pimples on the skin. We immediately stopped using the toothpaste. However, it took several days for the sores to subside. Both my wife and I have developed sore throats and sinus drainage. When we called the consumer relations number on the Crest container, we were told that no one else had complained of these problems.

We used Crest Pro-Health Night Toothpaste for several weeks and were very satisfied with it. Then our bathroom sink got clogged. First time in 20 years. We unsuccessfully attempted to unclog it. The plumber cost us $110. It took several more weeks of using Crest Pro-Health Night Toothpaste to figure out it was the culprit. We tried it in another bathroom and after several weeks, we had the same problem. We stopped using it. No more clogged sinks.

I have been using Crest ProHealth toothpaste for over a year. For the past 8 months, I have had problems which I attributed to sinus. However, after being treated for a long time for sinus irritation without any success, I tried to find out for myself what my problem was. I noticed that I only had problems when I went to bed at night after I brushed my teeth. At night, I could feel something draining and tickling in my throat which caused me to cough. So I would get up and cough up what was in my throat. The result was long stringy pieces of phlegm. I went through practically a whole box of tissue each night before I could clear up the problem. So I stopped using Crest ProHealth toothpaste and what do you know, my problem has been resolved. I have searched the web for others who have had problems with Crest ProHealth and it is amazing with so many complaints out there that this toothpaste has not been recalled.

I am a registered dental assistant in New Jersey and have experience with periodontal issues and soft tissue disease. I received a sample of crest pro health enamel shield toothpaste and tried it out. Needless to say, 2 days later, burning tongue, swelling of all mucosal tissue around mouth and stinging in lips. It has been 24 hrs and still not better. Very concerned about how this was placed on the market.

With all the filth and garbage that is on television,especially during family viewing hours, Crest finds it appropriate to spend their advertising dollars sponsoring garbage programs such as the aforementioned program "Operation Repo". The dialog in the program is comprised of one four letter word after another. Such lack of good taste on the part of Crest compels me to avoid all of their products until they upgrade their moral values.

After brushing my teeth with crest on Dec 13, at 8'oclock am After about 10min i noticed my right lower cheek on the side of my mouth began to swell i tried apying a cold compress and rinsing my mouth with cool water and that did not help. After five hours i called the cvs pharmacy and explained to the pharmacist about the brushing my teeth with the toothpaste he adviced me to take a Benedryl for the swelling and or Tylenol.After taking the Benedryl about three oclock pm the selling began to decrease slowly however its still apparent. This is ridicoulous......

I have been using Crest toothpaste crest complete extra fresh for the last week, last night I noticed that skin was blistered on my gums and some skin peeling exposing raw gums

I used Crest Pro Health toothpaste and received damage to my gums. My tongue became sore with blister. My gums started to blister and bleed.

Began using Crest Pro-Health toothpaste and mouthwash, just to try something different. After the first day, noticed mouth was becoming very dry. Second day of use, could feel my gums and inner cheeks starting to become very tender and hurt. I had no problems exist before this. After the 3rd day of use, mouth became so irratible that I figured it must be the fact I am using Crest Pro-Health product. The following day after not using product, noticed immediately the swelling beginning to go down. Mouth still feels uncomfotable.

After I searched the internet for common problems. It worries me to see this many people with the same issue, while using Crest Pro-Health products. This product should be removed from stores. I will be returning this toothpaste and mouthwash immediately to Wal-Mart.

I started using Crest Pro-Health toothpaste before bed one evening and the next morning I woke up to see skin peeling off the inside of my gums. I didn't think a lot of it, assuming it was just from the new toothpaste. I flossed my teeth the next day, and instead of my normal flossing routine, I had painful bleeding gums which never happens.

After a few days of use, my gums are totally and completely raw and still shedding skin and it hurts to even touch them. Under my tongue, the skin has completely come off and is very red and swollen, to a point which I notice constantly and can barely eat, drink water or let alone brush my teeth. I am nervous also because my gums have appeared to recede along the lower gum line.

Under my tongue is in constant pain and my gums are constantly sore, even after 2 days of non-use of the product. I now have an appointment with my dentist to address my receding gums.

I started to use Crest Pro-health toothpaste on occasion which caused my gums to become sensitive and bleed. I stupidly didn't think much of it justifying that it was a new product and that my gums were just getting used to it. I used it again in July 2008 and the same thing happened. This time the gum over my left incisor became particularly affected and bled off and on for a few days. Once the bleeding had stopped, I looked at it in the mirror only to discover that the gum line had receded exposing the root! I realized then what a dumb decision it was to continue using this product. I haven't used it since.

As a result, I had to have periodontal surgery done since my gum had receded five millimeters. My dentist warned that without this surgery, there is a chance that the tooth would fall out. I had to pay $1045.00 to cover the procedure since my dental insurance does not cover this type of work. I have requested a check for the amount from Procter and Gamble which I have not received. I have also complained to the FDA/CDC about this product. DO NOT USE CREST PRO-HEALTH TOOTHPASTE!

Two weeks ago, I was given a free sample of Crest Pro-Health clean cinnamon toothpaste at my dentist. Lot #81692, exp. 5/10. Shortly after I began using it I developed a dry, numb tongue and noticed that my sense of taste was off. It felt as if I had burned my tongue, but I hadn't.

Then, I developed sensitivity in my gums and what I now see are swollen taste buds on the back of my tongue.

It took almost two weeks for me to think back and remember that, at about the time this started, I had begun using this new toothpaste. I googled around and found people with similar complaints (and worse) dating back quite awhile. I have notified my dentist's office and am awaiting a call back from the FDA. I have no doubt in my mind that the toothpaste is the cause of my discomfort. I stopped using the toothpaste two days ago and still have symptoms. I have no known allergies.

I have brushed my teeth four times in the last two days using Crest Pro-Health tooth paste. The following symptoms began immediately after the first brushing and have continually worsened with each brushing: tingling, burning sensation, soreness, inflammation, and swelling of tongue, gums, and mucous membrane tissue of insides of cheeks and lips; and sloughing off of skin cells from cheeks, lips, and gums. Using a mouthwash, even the kind containing no alcohol, creates an almost unbearable burning sensation of all mouth areas described above. Today it is still painful to eat and drink, and I cannot even brush my teeth. How can this product have been let loose by the FDA to injure (and who knows what else--cause cancer or other diseases with its apparently corrosive or health-damaging ingredients?) on the American public????

About a month ago I decided to try Crest Pro Health Toothpaste. After a few days, I noticed my gums felt very dry - like cotton. Then my gums and tongue started to become tingly and increasingly irritated. After a week or so, I decided to switch to another toothpaste suspecting that is what caused it. My mouth was so sore - I stopped brushing for 2 days to give my gums a break. Since stopping, a lot of the irritation has subsided, but I still have the cottony feeling and eating/drinking still irritates my gums and tongue. I hope this is only temporary.

I started to lose taste of my foods and the lining of the inside of my mouth started coming off. The only thing I changed in my diet or routine was Crest Pro Health. I was so convinced that it was the cause that I searched for the problem on here and tada...seems like there are several dozen people that already experienced similar problems.

I am heading to the store right now to buy a different product. I bought a bulk purchase of Crest Pro Health at Sam's Club. I plan to return it and let them know of my problems with the product. I am afraid of lasting affects. My food is almost tasteless. I am fearful of the damage is has caused to my mouth.

i have been having the skin from the inside of my mouth peel off, this was realy freaking me out beacuse i used to smoke and all i could think was cancer! this isnot a sighn however but when i searched the symptoms i saw that this was happening to other ppl who were using crest pro health tooth paste. i have been using this product but never in a million years would i havr thought that toothpaste would do this to me! i have also noticed my gums receiding and i hope the damage is not to bad. i will be seeing my dentist right away and will no linger buy this brand!

I was bruching my teeth with a crest spinbrush pro toothbrush when I felt something funny in my mouth with the toothbrush. I didn't think about it much till when looking in the mirror I saw some blood on my lip and the toothpaste coming out of my mouth turning color. I opened my mouth to find a slight cut on the inside of my lip.I looked at the toothbrush, turned it off and noticed that the top round portion of the bristle was ajar from the brush.I subsequently rinsed my mouth out with water, then rerinsed with mouthwash to dissinfect the lip.

I bought Crest Pro Health Toothpaste, and within a week of use, I began to see brownish stains forming on my teeth. I have never smoked a cigarette or used any tobacco products. I do not drink alcohol; I do not drink tea or coffee more than once per week. These stains became increasingly prominent, almost a charcoal brown/black colour by the end of the month. I went online to see what could be causing it and found thousands of descriptions like mine from users of Colgate Pro Health Toothpastes and mouthwashes. I went in to my bathroom to verify the brand and product line of the toothpaste I had been using and lo and behold - it was Crest Pro Health Toothpaste. I returned it to the store immediately and wrote a complaint asking them to take it off the shelves.

I started using Crest Pro Health Toothpaste and within 2 days my gums and roof of my mouth started peeling. It leaves me trying to get the peel out of my mouth all day long. This is NOT what the CREST(TM) name is built on. I want to know of there are other problems that will arise later. Was this product tested properly?

After reading many complaints about Crest ProHealth toothpaste I am having the hardest time understanding why it's not off the market or getting improvements. Maybe it works for some people.

In my experience, the toothpaste peels off the skin of my mouth. I don't know if that is considered to be an allergic reaction. For some reason, I never got this with regular Crest or Colgate or Pepsodent or Aquafresh, AIM, etc.

After using the product noted, both the wife and I experienced mouth irritation. Additionally, placing the toothpaste tube in our medicine cabinet at the same location over months resulted in product leaking from tube and removing the paint from the steel medicine cabinet. Contact me at the email above and I can provide a graphic picture of this. Does not seem to me that one should put the product in one's mouth if it removes paint from steel.

I ued crest pro health for a week, had very dry mouth, very sensitive gums could not even floss. I work in a dental office. I mentioned it to a co-worker and they said they felt the inside of their cheek was sluffing off. We both stopped and now are back to normal. When a patient calls in with these symptoms, I ask them if they changed their toothpast and to what and then say to stop using and see if symptoms get better.

I began using Crest Pro-Health toothpaste several months ago. In the last few weeks I noticed that my tongue was tingling and hurt. It felt swollen and any drink or food or anything that touched my tongue made it hurt. I noticed sores on my inside cheeks and the skin felt like it was being peeled off. Then my neck starting hurting. I could barely move my neck, I couldn't find a comfortable position to sleep. I felt like I had masses on the sides of my neck pushing down on the muscles of my neck. I was in a great deal of pain. I even tried going to a chiropractor twice a week, but I didn't get any relief. I knew something had changed so I didn't go to my doctor, I thought I could figure it out myself. Then I realized that it must be something I was doing different.

It took about a month for me to figure out it was the toothpaste. I quit using Crest Pro-Health and switched to another brand. The next morning my tongue felt better and so did my neck. I wasn't completely over the pain, but I could tell a difference. Just wish it hadn't taken me so long to figure it out. Why is this product still on the market? How can I complain to the FDA about this product?

On the evening of 6/29/2009 i brushed my teeth prior to bed with crest pro health night.after getting into bed,i then started to feel severe pain and then started to feel somthing very slimey in my mouth.i then returned to the bathroom mirror pulling out long stringy skin,coming from my gums,lips and the inner parts of my cheeks.my gums are extremley sore red and swollen.

i then began to panic and called my parents right away.my mother then advised me to google complications with CREST PRO HEALTH toothpaste,so i did and with finding i was not the only one that has expierianced this and all the complications hurt and pain this product has caused to MANY.i was outraged...i have suffered from headaches,sore throat,face boils,numb lips,skin peeling off of my inner cheeks,gums & lips.THIS is not normal.somthing needs to be done about this NOW...

About 4 months ago, I purchased Crest ProHealth Toothpaste. I didn't know at the time why I was suffering from a continuous headache, lower and upper jaw pain. My teeth felt like each had a cavity, my gums, my tongue and the roof of my mouth were in so much pain that I barely survived each day. I had an MRI, saw a facial pain specialist, a dentist and my family doctor. No one had a clue what was happening to me. They put me on antiseizure medication to block the nerve pain. By chance, I discovered a complaint blog about Crest ProHealth and it became very clear that was the culprit. I don't understand how this toothpaste passed the FDA process.

I purchased both the Crest Pro-Health toothpastes, morning and night formula. After using for about one week, I noticed that my cheeks were peeling. I was continuously removing stringly white skin. My lips became swollen and red and BURNED very painfully 24 hours a day. I purchased every OTC lip medication that the local Wal-Mart carried and none of them gave me any relief. The area around my mouth was also red, blistered and peeling, as was my lips. My teeth ACHED, my gums were sore, and I could no longer taste anything. After about 2 weeks of trying to clear this up with no success and losing sleep because I was continuously applying lip balm in an effort to releive the pain,

I finally made an appointment with a dermatologist. He questioned me about any changes in any food or products I was using and when I said I had begun using the Crest Pro-Health, he immediately told me that he had seen other patients with the same reactions I was having. His receptionist had also experienced the same problems after using this toothpaste.

I would like to know why Crest has not recalled this product or at least acknowledged that there are severe reactions from it's use.

It has been about 3 months now and I am still having the problems with my mouth and lips. I have seen the doctor 3 times and taken 4 different prescriptions that have increased in strength with each new one. It mostly clears up with each new medication, but after about 2 weeks my mouth and lips again become red, swollen, cracked and VERY painful. I just made another appointment with the doctor today. I have permanent scarring around my mouth from the sores and the pain continues to be excruciating every time this reoccurs. I look like a freak that had a very bad botox treatment.

I am out the cost of doctor fees, prescriptions, time off from my job to see the doctor, not to mention the embarressment and pain from the continuing occurances.

I started using this toothpaste about a year and a half ago. I noticed almost right away that the insides of my cheeks would start peeling approximately 30 minutes after brushing my teeth. I mentioned this to a friend that also uses the toothpaste and she has the same problem. I recently switched to the enamel shield variety ( have always used the clean mint flavors) and am also having the same issue with the peeling. I have only been using the enamel shield for about a week and already have a small canker sore on my gums and the right side of my tongue is really sore. When we went on vacation to Hawaii, I took a travel size of the Pro-Health and did not haved the issue there. Was it the difference in the water or the size of the tube??? As soon as we came back home, the peeling started again. My daughters cheeks also peel on the inside. Every morning, before I go to work, I have to take a paper towel and wipe the inside of my mouth to collect all of the stringy looking skin that has peeled. I have used Crest all of my life, and this Pro-Health is the only one that has ever caused me issues.

My son began using Crest Pro Health and in a week noticed peeling of the skin inside his mouth, swollen and bleeding gums and sensitivity to all parts of his mouth. He could literally peel the skin from his cheeks with his tongue. We immediately switched to another brand and his mouth got better or so we thought until his routine dental appt. The Crest Pro Health toothpaste had removed gum tissue and exposed a root from one of his back teeth.

The dentist mentioned that he sees lots of patients who experience the same symptoms while using Crest Pro Health. It should be removed from the market and after reading the other complaints I am very upset and disappointed that Crest has not done so already. They need to remove this product before someone has a severe reaction that causes permanent damage or death. My son will have to have a skin graft in order to correct his problem.

Had allergic reaction to Crest Pro-Health enamel shield. inside of mouth extremely sore, swollen,large sores on inside of cheeks and sides of tongue. Tongue swollen and sore. Teeth,gums are throbbing.

Hard to eat and drink. To sore to talk, I run my own business and I am having difficulty speaking with my clients. Can't sleep mouth is very sore pain is keeping me up all night. I have no insurance to go see a Dr. or Dentist.

"Crest ProHealth Toothpaste, Whitening" removes HUGE sheets of skin from the insides of my cheeks every time I use it! I am not allergic to any toothpaste nor had any problems from any toothpaste, in my entire 49 years! There is something majorly wrong with this toothpaste, and it should be removed from market immediately! Whatever is in it, I saw others reporting that Colgate toothpaste is also doing the same thing.

I used Crest Extra Whitening Mint Splash on 4/13/09, and as I was brushing there was a very bad stinging sensation (somewhat like acid) inside my mouth. The pain was very excruciating and the only relief that I got was to rinse with cold water for almost an hour. The inside of my mouth is red and swollen, especially my lower lip. I decided to google Crest and was very surprised to find all the complaints regarding Crest products.


I used Crest Whitening Expressions Cinnamon Rush flavor toothpaste April 4 2009. After I used 2-3 days I noticed that my lip numb and dry. My taste bud gone and I many sore in my mouth. I've never had a topical reaction like this before.I concluded that the toothpaste had caused this reaction.
I got online and looked up allergic reaction to Crest and found this consumer list of complaints.

I am not going to be using this crazy toothpaste ever again!


Last week my wife bought a new toothpaste by Crest. It is called Whitening Expressions, Extreme Herbal Mint. since I brushed my teeth with this toothpaste I have gradually lost my taste. I can smell fine and taste bitter in the back of my tongue, but I can not taste any sweet, sour or salt. It is horrible. It has been five days with no recovery. I am making an appointment with a doctor in the morning. please contact me if you have experienced the same thing. I hope I get my taste back.


I started using crest pro-health products approximately (1)year ago. I began experiencing a drool at night when I would sleep and my entire tongue turned brown like I had been eating chocolate, I had no taste in my mouth, and the left side of my mouth became so sore that I would tuck my tongue down in the area between my lip and gum line for a little relief. The left side of my teeth where feeling like I had several bad cavities although upon getting checked I had no cavities.

It became so bad that I had to brush my teeth two times in the morning to try and get the brown film off of my tongue. The second thing that happened was my face broke out on both sides of my mouth causing ugly scars that have turned brown and have left ugly marks. I went to two Dermotologist and the first one said he has never seen anything like this and referred me to a specialist who took one look at me and asked me a series of questions and one included what type of Toothpaste do you use I told him Crest pro-health cinnamon flavor he ordered me to stop immediatly, he gave me some cream to apply to my face. My mouth has somewhat cleared up, my taste buds have somewhat come back the brown film is slowly leaving and my teeth don't feel like they are falling out of my mouth.

As for the sores on my face they are healing slowly and are very embarrasing.

Please,Please Crest take this product off the shelves before someone becomes deathly ill.

I am very disappointed in Crest Tooth paste as I've grown up with their products and thought that you would have a quality product and take responsibility for a harmful product to it's consumers.

I have to deal with the long term scaring on my face and the brown film that continues to grow on my tongue as a result of your product in which you are not taking any responsibily in.


After brushing with Crest ProHealth toothpaste, I got stringy mucus looking stuff inside my mouth and my tongue felt numb. My husband experienced soreness inside his mouth that did not subside until we changed to another product.

I question the safety of Crest ProHealth toothpaste!


I saw a commercial for Crest Pro-Health toothpaste and started using it one of the mint flavors and never had a problem. When that ran out I went out and bought the Cinnamon flavor and at first liked it (or so I thought). The next morning I had a VERY sore throat but didn't relate that to the crest because I work in a hospital so I figured I had strep or something. I had a strep done and it was negative, so I just took some otc medicine and it got better.

I was still using the toothpaste and didn't think about what could cause all the symptoms I started getting like getting sores all over my mouth, my teeth were throbbing, especially in the back, and it felt like my fillings were loose. Then I bought a new electric toothbrush and as soon as started using it I was getting sore throats and nosebleeds all the time. I decided to search some things, and found other people are having the SAME problems and no one is doing anything, and as far as I know, Crest or the makers of it haven't even acknowledged this! This is very painful and has caused me a lot of stress! They should pull this Pro Health toothpaste off the market! I will never buy Crest again.

Crest Pro Health Night Clean Night Mint is causing an allergic reaction. I have sensitive skin and never experienced a problem with toothpaste ever. It has caused my lips to crack and red bumps and hives around my lips and chin. Hives on my face. Caused gums to bleed. Husband used same stuff no reaction, but he doesn't have sensitive skin. Product needs warning label for those with sensitive skin.

Uncomfortable itchy face and dry lips for a week now. Took me a couple days to figure out. Label states sensitive which is misleading. Just annoying because simple warning stating side effects for those with sensitive skin could have easily prevented this.

I had been using Crest pro-health toothpaste for about 1 year now. I usually stick to the Crest Pro-Health Night flavor, but that flavor was not available at the bulk store. So about 1 month ago I bought a 3-pack in bulk of Crest Pro-Health Toothpaste in the Clean Mint flavor. After 1 and a half months my teeth have started to stain drastically. I have NEVER had any problems with my teeth. They are naturally straight and have always been VERY white. It runs in my family.

HOWEVER, after I used the 1st tube of this toothpaste the bottom insides and top insides of my teeth started staining in a DARK BROWN color. The staining is ESPECIALLY prevalent along my gum lines and in between my front teeth (both upper and lower teeth.) It seriously looks like I am a meth-head or I have been chewing tobacco for years. My teeth are now HURTING majorly in between and around all the areas where the staining has occurred. I am so afraid that my teeth are ROTTING out of my mouth b/c I can literally feel my teeth THROBBING asking for help.

My teeth have NEVER felt like this before IN MY LIFE. I do not drink coffee, don't smoke, and have NEVER done a single drug in my ENTIRE life. After searching online about the Crest pro-health products, I have come to realize that this is the ROOT of my problem. I am DISGUSTED and EXTREMELY FRUSTRATED that a product like this can remain on the market after what it has done to so many people. Before I go to the dentist and spend hundreds of dollars to get these stains removed, I am taking detailed pictures of what this product has done to my teeth. They look HIDEOUS!

I will make it my personal mission to get this product off of store shelves so that it cannot harm anyone else's teeth. Then I am filing a lawsuit against Crest for the money that I have to spend to get my teeth cleaned. I know that most complaints have been about the Crest Pro-Health rinse, but I never used the rinse. HOWEVER, I am living proof that the problem is also with the CREST PRO-HEALTH TOOTHPASTE IN CLEAN MINT FLAVOR.

I have made a Dr's appt. I don't know how much, but I do know I will have to spend hundreds of dollars to repair my teeth and remove these horrible dark brown stains.

I had been using Crest pro-health toothpaste for about 1 year now. I usually stick to the Crest Pro-Health Night flavor, but that flavor was not available at the bulk store. So about 1 month ago I bought a 3-pack in bulk of Crest Pro-Health Toothpaste in the Clean Mint flavor. After 1 and a half months my teeth have started to stain drastically. I have NEVER had any problems with my teeth. They are naturally straight and have always been VERY white. It runs in my family. HOWEVER, after I used the 1st tube of this toothpaste the bottom insides and top insides of my teeth started staining in a DARK BROWN color. The staining is ESPECIALLY prevalent along my gum lines and in between my front teeth (both upper and lower teeth.) It seriously looks like I am a meth-head or I have been chewing tobacco for years.

My teeth are now HURTING majorly in between and around all the areas where the staining has occurred. I am so afraid that my teeth are ROTTING out of my mouth b/c I can literally feel my teeth THROBBING asking for help. My teeth have NEVER felt like this before IN MY LIFE. I do not drink coffee, don't smoke, and have NEVER done a single drug in my ENTIRE life.

After searching online about the Crest pro-health products, I have come to realize that this is the ROOT of my problem. I am DISGUSTED and EXTREMELY FRUSTRATED that a product like this can remain on the market after what it has done to so many people. Before I go to the dentist and spend hundreds of dollars to get these stains removed, I am taking detailed pictures of what this product has done to my teeth. They look HIDEOUS!!

I will make it my personal mission to get this product off of store shelves so that it cannot harm anyone else's teeth. Then I am filing a lawsuit against Crest for the money that I have to spend to get my teeth cleaned. I know that most complaints have been about the Crest Pro-Health rinse, but I never used the rinse. HOWEVER, I am living proof that the problem is also with the CREST PRO-HEALTH TOOTHPASTE IN CLEAN MINT FLAVOR.

I have made a Dr's appt. I don't know how much, but I do know I will have to spend hundreds of dollars to repair my teeth and remove these horrible dark brown stains.

Immediately before bed last night, I used Crest Whitestrips Premium (the ones that say Whiten 2x faster on the box). I used them exactly as directed for exactly the correct time (I set a timer) and rinsed my mouth thoroughly with fresh water afterwards. When I woke up, I first thought I had a very, very dry throat. Then I saw that part of my tongue was swollen. After getting up, my whole tongue started swelling.

Fearing that my breathing was becoming compromised I drove to the Emergency Room. I was immediately admitted and given a steroid and Benadryl drip. The doctor warned me that if they couldn't manage my breathing with a tube down my nose or mouth, that they'd have to cut access through my throat. Fortunately, after three hours, the drip managed the swelling.

The E.R. staff warned me that I should have dialed 9-1-1 instead of trying to make it to the hospital - the reaction was that severe. I have NEVER been allergic to anything before. The doctors at the E.R. went through the whole checklist of what I'd eaten the night before (I am fitness oriented, so I had a complete list of foods) and said that the allergic reaction was almost certainly 100% due to the white strips.

With my large deductible, the E.R. visit will certainly cost me thousands of dollars. Add to that the two prescriptions I need to take over the next five days. Plus, the pain and fear from having my breathing compromised is beyond description. This was a deeply frightening and expensive day due to a dangerous product.


On and off I have one tooth that has a sensitivity issue. I've always used Sensodyne with no ill effects. I happened to be out of that product, and since I used Crest Pro Health mouthwash, I thought I'd try the toothpaste. About a half hour after brushing, I noticed a film in my mouth. I got a kleenex, and rubbed it along the sides of my mouth. You know when you have a cold and cough up phlegm (my apologies - it's the only description that fits) - that's what it looked like. I had burned my mouth about a week ago, so I thought it was just skin from the burn. I refrained from brushing for about a week.

Last week, I brushed first thing in the morning, and once again, noticed the same residue. For whatever reason, it didn't click in that it might be the toothpaste. I ignored it. Later that night I brushed again (the tooth was really bothering me), and again, more residue. But this time, all of my teeth started aching. At that point it clicked that it might be the toothpaste. Also noticed I've lost 'taste' in my mouth. Everything just tastes bland, with a remote hint of flavor.

Aspirin numbed the discomfort but it came back. After reviewing Consumer Affairs, I've since rinsed with warm salt water and have found that has helped, although I still don't really have the ability to taste anything. I've given it a week, hoping that whatever ill effects of whatever chemical is used in this toothpaste would naturally rid itself from my mouth. Although my teeth no longer hurt, a sore has cropped up where the side of your mouth joins to your gums. It's not dental related, it's topical.

This is just insane. This toothpaste should get pulled immediately!

I have been using Crest Pro Health and my teeth are stained and one of my front teeth after brushing today has a small chip along with my back filling coming loose and breaking apart as I brushed. This is unbelievable! I have had perfect teeth all my life and it is like my enamel and dental work is being destroyed. I am greatly concerned and took a picture right away as this happened immediately after brushing today with Crest Pro Health Whitening. My beautiful smile is ruined and in need of repair. Something in this product line is not safe with continued use. Prior to this I was using Colgate without any issue. My mouth is sore after several days of use not knowing the toxicity of this and my teeth extremely sensitive to anything that I eat hot or cold.I did not have this problem prior to using this product.

I have been using Crest Pro Health and my teeth are stained and one of my front teeth after brushing today has a small chip along with my back filling coming loose and breaking apart as I brushed. This is unbelievable! I have had perfect teeth all my life and it is like my enamel and dental work is being destroyed. I am greatly concerned and took a picture right away as this happened immediately after brushing today with Crest Pro Health Whitening. My beautiful smile is ruined and in need of repair.

Something in this product line is not safe with continued use. Prior to this I was using Colgate without any issue. My mouth is sore after several days of use not knowing the toxicity of this and my teeth extremely sensitive to anything that I eat hot or cold.I did not have this problem prior to using this product.

The consequences of using this product are that I will not have to incur significant dental bills that did not exist prior to use this product. This is unacceptable.

My mouth burned and raw spots started appearing on my tongue. I went to my doctor, my dentist, and then a specialist and no one seemed to know why my mouth was sore. I stopped using Crest Pro-Health and began using regular Crest toothpaste and my mouth is not hurting any more, and I expect the sores will soon heal. Rinsing with warm salt water has also helped.

Numerous trips to doctor and purchasing all kinds of medicine for my mouth were costly and did not help the situation. I suppose it cost me over $200.

I have been using Crest Pro Health Toothpaste Night for about eight to ten weeks. During the time that I have been using it, I have had cold sores aroung my mouth that look like they may leave scars. I have also had the worst canker sore inside my mouth that caused my teeth to hurt and my right cheek to swell. I discontinued the use of this toothpaste right after Christmas and my cold sores are now clearing up.

About 10 months ago I started experiencing a filmy, stringly coating on my tongue and mouth -- that was very prevalent in the morning. It was not aesthetically pleasing to say the least. So I would have to go through a whole process to rid my mouth of this before I would leave for work. I went to my doctor who put me on an anti-yeast medication called diflucan -- he put me on a 20 day course - when that didn't work = he gave me another 20 day supply. After that he sent me to an infectious disease doctor -- who put me through a battery of tests which came up with nothing.

After that I went to an eye, ears, nose and throat doctor -- who determined it was an infecton and put me on CIPRO for three weeks -- that didn't work. Then I was sent to a doctor that specializes in skin issues both external and internal -- I had a biopsy done -- with them cutting out some of my cheek. Anyway, no one found anything.

Approximately 9 months previously I had purchased the 4 box package of Crest Pro at Costco. As soon as I ran out of the Crest Pro -- within two days my mouth returned to normal. During my usage of the product -- I experienced blisters inside my mouth, periodic breathing problems with my throat swelling at times. It was truly a bummer. I had also asked my dentist during that time -- who said he didn't deal with that kind of problem.

The damage that resulted was literally thousands of dollars in medical care, prescriptions and tests besides the trauma of not knowing what was going on. My mouth was sore, tender and blistered during much of that time. I had to use an inhaler many times to be able to breath as well. All in all it was a totally unnecessary and traumatic experience.

I used Crest Whitening Expressions Cinnamon Rush flavor toothpaste November 19 2008. When I finished brushing my teeth, I noticed that where the foam had gotten on my skin around my mouth was red and raised, numb to the touch, and there was a weird red line around the raised, swollen skin. It didn't go away with washing my face, and as my face had been normal before I used the toothpaste, I concluded that the toothpaste had caused this reaction. I was pretty freaked out because it was hideously ugly and I didn't know if the reaction would go further.

I got online and looked up allergic reaction to Crest and found this consumer list of complaints. I decided to take a Benadryl and go to bed. I woke up and everything looks normal and fine, though the skin that swelled up is a little dryer than the rest of my face. I am not going to be using this crazy toothpaste ever again! It is also important to me to note that I've never had a topical reaction like this before in my life and I'm 25.

I've never experienced anything like this. Really freaky stuff. I'm really angry that Crest or any company would have a product on the market that produces so many negative and dangerous reactions in people. It's unethical, dangerous, and not right.

I recently purchased a tube of Crest Pro-Health Night Toothpaste. I used it for probably four nights before oddly realizing that my sense of taste had completely disappeared and I have a build up of nasty slime on my tongue. I have not used it for three days now but my sense of taste has not yet returned. And, my tongue continues to build up even if I brush it. It also burns a little still and feels the same as when I used to whiten my teeth years ago.

I am furious about this and am just hoping my sense of taste comes back. So far, everything just takes like water would and I have no desire to eat anything despite being hungry. I have an appointment at the dentist and can't wait to hear what he has to say. In the meantime, I have made a point to tell everyone I know not to use this toothpaste and have thrown it away. Besides, the cap of the tube is worthless and every morning I open my vanity drawer to a puddle of toothpaste that leaked everywhere. I will never buy Crest again.

I recently purchased a tube of Crest Pro-Health Night Toothpaste. I used it for probably four nights before oddly realizing that my sense of taste had completely disappeared and I have a build up of nasty slime on my tongue. I have not used it for three days now but my sense of taste has not yet returned. And, my tongue continues to build up even if I brush it. It also burns a little still and feels the same as when I used to whiten my teeth years ago.

I am furious about this and am just hoping my sense of taste comes back. So far, everything just takes like water would and I have no desire to eat anything despite being hungry. I have an appointment at the dentist and can't wait to hear what he has to say. In the meantime, I have made a point to tell everyone I know not to use this toothpaste and have thrown it away. Besides, the cap of the tube is worthless and every morning I open my vanity drawer to a puddle of toothpaste that leaked everywhere. I will never buy Crest again.


I had used the whitestrips premium before but did not have any reaction, however when i used the whitestrips proeffects, i had a very strange taste in my mouth, and my tongue went through numb phases.

This progressed for a week (I no longer used this product) however about two weeks after using this product and having mild symptoms, one evening my entire mouth and throat area swelled up and I was very near to going to the ER because I thought I would not be able to breathe. the next day my throat was not as swelled up but my tongue is stil feeling swollen and sensitive. I have contacted crest, but they say that this should not happen with their product. This has been a horrible experience and am hoping that there is no permanent damage.


I have been using Crest Pro Health Toothpaste for some time, It causes a tingling, burinng sensation on my tongue that I have kind of gotten used to. It has also caused a discharge in my mouth. At first it was odd - maybe some age-related thing that no one talks about? Then it became annoying, as I manually removed strings of white, filmy stuff from my mouth as surreptitiously as possible. It has lately become embarrassing in amount and frequency - almost continuous.

I have to make sure I have a kleenex handy. I was finally going to speak with my doctor about it, but had a dental hygiene appointment first. When I described this situation, my hygienist said she was stumped; often, it can be a sign of gum disease but since my dental records are excellent and have been for a while, she suggested I do more investigation. In the meantime, she continued with the dental cleaning, and stopped. She said I may have found the source of the discharge. Your cheeks' tissue is sloughing off. They are coated in a white filmy, stringy substance that is simply sloughing off.

She asked what toothpaste I was using. I told her Crest Pro Health. She said she had a number of patients complaining of unusual dental issues. We all had one thing in common: we all used Crest Pro Health toothpaste.She suggested I change toothpaste and gave me a tube of ________ to try.

I used it for the first time that night and the effect was instantaneous and stunning. My tongue felt good. My cheeks felt good. I threw out all my Crest Pro Health product. That was two weeks ago and I am amazed at how completely normal, clean and good my entire mouth feels. It took a few days to get used to not having a film to remove. I started investigating on the Internet.

When I Googled Crest Pro Health-Problems, I was amazed at the quantity and variety of complaints. I investigated further and found the ingredient cetylpyridinium chloride. More Googling revealed that this is toxic and can be very destructive of mucous membrane. How can P & G use a substance that can be very destructive of mucous membrane in a product destined exclusively for a mucous environment? How can the American Dental Association be endorsing this product?

With the quantity and variety of problems going back for two years, why is this product still on the market? Why is there no warning on the tube or box? And finally, if P & G won't do anything, how come some enterprising lawyer or law firm hasn't taken up this issue?

Aside from the money I have paid for toothpaste, I have no economic damage; the physical damage described above has disappeared immediately after stopping use of the product. I have been fortunate to avoid the staining, spotting, etc. that others have experienced.

I had been using Crest 'Vivid White' and 'Vivid White Night' toothpaste off & on for several months. The taste buds on the tip of my tongue became numb and looked as though they had been burned off- it was completely smooth. It burned, was sore and VERY painful when I ate, drank, or did neither. It became Very difficult to even speak because my tongue felt squeaky against my teeth and felt Disgusting! I seriously thought it was caused by the coffee I was drinking (flavorings?), or maybe the beef jerky I had been eating (sodium level?) or maybe it was salsa (jalepenos & spices?), even though I had never had those kind of reactions before.

FINALLY, after having this miserable problem every day for the last Four Months, it occurred to me that perhaps it was caused by the toothpaste that I had been using! I haven't used it for about 2 weeks now, and Finally my tongue is healing and I feel MUCH better. No more pain when I talk, eat or drink. I never went to the doctor, but I seriously have considered it! Also, I had used Crest White Strips periodically before trying this toothpaste, and they made my teeth AND gums ACHE terribly! My gums were practically raw and my teeth were so sensitive to Everything.

I'm hoping that there won't be any longterm damage to my tongue or tastebuds because of this toothpaste. I haven't found any online warnings posted regarding this specific product, but I have noticed that Target (where I had purchased them) doesn't carry it anymore!

I used crest pro-health (which should be called crest non pro-health), and it was almost like the inside skin in my mouth was peeeling off. It took me a week to realize that this toothpaste was poison. I also experienced blisters in my mouth and a soar throat. I thought I was a goner. This stupid toothpaste should be taken off the market.

I began using Crest Multicare Whitening toothpaste because I could no longer find the regular Crest Multicare toothpaste. Every time I used it, the inside of my lips felt like they had been rubbed with sandpaper. Pieces of skin from my lips would slough off and they felt puffy for hours. I also tried the Crest Pro Health and it did the same thing. I thought I was just an unusual case, but I have read many complaints about this, with some people having severe reactions. I am going to stop using it immediately, now that I know I'm not alone in my misery. No economic or physical damage, just discomfort for several hours after brushing.

One day after using this new tube of Crest toothpaste for three days my tongue swelled and broke out with a sore. The pain was so bad that I wouldn't talk or open my mouth. It lasted several days after I stopped using the toothpaste. I believe that the toothpaste has a poisoning agent in it and Crest should have to recall every tube. Someone needs to find out if Crest had a new factory make this and did not have quality control procedures. Pain, I still have the sore on my tongue after one week and it doesn't appear to be going away.

I purchased Classic whitestrips (tooth whitening). The product did not work. There is the # 1-800 on the box & they have a money back guarantee. After ringing for a long time it says all circuits are busy (several times, it took hours). When I tried to send an email by clicking the email tab on their website that requires filling out many boxes (I did them all), it comes back with a resopnse that says The email address you provided is already in the database. Use the browser Back button to return to the previous page to correct these problems- this response has nothing to do with them receiving an email that I sent them & whether or not I'm in the database is irrelevant. My contact info was input into the fields! P&G is required to keep track of what % of people who contact them complain.

If they don't pick up the phone or answer emails, they can make a high percent seem like only 1% (as they claim for one of their products). Also, they don't publish their mailing adress. I've wasted hours. Does anyone know what agency to report them to? I want a refund (plus all the time I put into trying to communicate with them and documenting how they don't receive emails, snail mail or phone calls has sucked up my time & money).

Teeth were not whitened after 2 days of use (product claims to continuously whiten for 14 days) also my teeth hurt from using this- the nerves hurt.


I have been using Crest ProHealth for several weeks. My gums began swelling and bleeding when I brushed. I was in intense pain and visited the dentist several times until he determined that I was allergic to Crest ProHealth. By the time this was determined my entire mouth was swollen, I had horrible sores and was experiencing severe pain. I have no known allergies and I am a healthy person but for some reason my body was not able to tollerate Crest ProHealth.

Several visits to the dentist, dental fees, x-rays, pain and suffering

Immediately after brushing my teeth, I had a severe allergic reaction (swollen tongue, unable to breathe)

THIS PRODUCT IS DANGEROUS and need to be recalled!!!


I used Crest Pro-Health Cinnamon flavor toothpaste. I have used other Crest products with no problems. I had allergic reactions that initially I attributed to some dried fruit I bought at the time. So it took a couple days before I realized that it was the toothpaste: swelling of cheeks, slight swelling of tongue, some swelling along the throat. A disaster. There are no side effects warnings on the toothpaste.

Crest's new tube will not fold upward with the ease of the old tube. And the top of the tube is much more difficult to use than the old nozel type. (Prohealth) Is there any kind of Crest Toothpaste that has the old container tube and spout?

I used Crest ProHealth toothpaste one night before going to bed and woke up the next morning w/extremely swollen lips and cheeks. The interior of my mouth had fluid filled blisters.

I went to the doctor and was given a steroid shot and told to take benadryl. My lips were so large, it looked like I had a botched botox injection.

I am a healthy physically fit,18 year old male. I have had a clean bill of health , and do not smoke or drink. All I did is brush my teeth with Crest Extra Whitening Toothpaste. My gums swelled up so bad, and the pain was so unbearable that I had to go to the emergency room to find out what was wrong. The emergency room doctor told me gingivitis , however, I have had done and do brush and care for my teeth regularly. I have been so physically ill that I had to missed a day of school which I have never done in the past 4 years in highschool. All because I trusted that Crest would make a safe product.

Now today , I go to the dentist for an emergency check up and get told that I need two root canals on my tooth front teeth? My gums are still swollen , and I am still in agonizing pain, both physically and emotionally and mentally. Why, because I am afraid that what ever was in the toothpaste that I have been using may have damaged my nerves in my teeth , to the point, of my future dental health being in serious jeopardy.

My father, looked up the simple search Crest Toothpaste Problems, and immediately was shocked to learn , that I am not the only one, to experience the same results from using Crest Extra Whitening Toothpaste, and it seems that many more people are out there. In fact, the Service Manager at my father's work, had used Crest Extra Whitening toothpaste, and had to have his entire mouth redone,and extensive problems after starting with symptoms that I have been having from using the toothpaste. I can not believe that Crest or someone would not monitor and make sure, that their products were being made produced in the proper strength. I have been feeling so bad, that I missed out on my Seniors Day out, and even some very other important year end functions. I feel like I have been robbed, by Crest Toothpaste.

In fact, my father wrote them, and thus far, has not received any response. I believe that Crest knows very well that they have a problem somewhere. It appears, that they are even trying to shift some of the blame off on Chinese counterfiets, however, what I used was good ole made in USA by Crest? I really don't know how I or my parents are going to afford, extensive dental cost, now or in the future. I am praying and hoping that this is just a temporary thing, but when one goes from being just fine, to feeling like they are going to die,in a matter of a short week, something has to be done about it.

I bought some crest whitening toothpase (with baking soda) and started using it two weeks ago. My skin started to breakout all over my body. I quit using it and tried to call Proctor & gamble. I cannot get throuh to them, all they have is recordings.

This is some of the complaints against crest. I quit using it and am saving the tube. I am going to research all toothbpaste to find out where it is being manufactured from. This serious, Keep buying all of your tooth pasates from the military exchanges and the commissary.

I have used about 3/4 tube of Crest Extra Whitening toothpaste. Yesterday, immediately after brushing my teeth in the morning (before eating/drinking anything) my throat and neck started to swell and go numb. It lasted a few hours but didn't go away completely. It happened again last night after I brushed my teeth, getting ready for bed. The swelling was much worse and swallowing was becoming difficult. It happened again this morning when I was getting ready for work, only this time my throat swelled so much I decided to go to the E.R. I told the Doc. what was happening and he immediately knew that I was having an allergic reaction to my toothpaste! I explained to him that it didn't make sense as I've been using this exact tube of toothpaste for over a month. He got to talking about how, when it was manufactured, it probably wasn't mixed thoroughly and that I may have been exposed to a high concentration of whatever toxin is in the paste. Makes sense. After reading multiple postings of the same thing happening to other people, I am not convinced that we are all having an allergic reaction as one would have to shellfish or milk. After all, toothpaste is made up of harsh chemicals that are advertised as being dangerous if swallowed (to all humans, not just the few with allergies).

I think Crest toothpaste is toxic. After having the tooth paste from my electric tooth brush flung to the back of my throat I spent another 10 hours in amazing pain and gagging. Today I have a very agitated throat and it is hard to swallow. During this awful experience 3 bottles of water were consumed to try to push the paste further down to the stomach however it only only slightly cooled the burn but did not come close to stopping the gagging.

The toothpaste had managed to aggravate my nose and throat canals to the point that blood was extruding from both. Catching my breath was impossible due to the burn. It seems to me that even though this was an isolated incident that they would be concerned that the public is protected from this teeth whitener brightner tooth paste. I do expect a response from them! I find the complaint section of their e-service evidence of their lack of concern. The fact that they have a complaint section that usually goes unread and they believe that they have satisfied the complainers without much regard for their saftey or the safety of their consumers is quite indifferent and an ill conceived idea. It takes caring personal contact in these situations. I believe that they can and should do much better.

Plainly put, their formula is too dangerous should go back to the research table. If this is too costly and extreme, a red label warning people would be appropriate. It then is up to the consumer to judge the product's merits and dangers. I am aware of the funny and somewhat ridiculous circumstance of this incident, however the reaction from this product should not go undisclosed to the consumer. Let them decide if they then want to risk for the whiter and brighter. I for one will be using another safer product and doing the research before. Baking soda, who knows, but buyer beware.

I purchased Crest Pro-Health-- the toothpaste is excellent; the packaging is terrible. The lid does not stay on, and the product spills out.

My medicine cabinet and bathroom counter are all smeared with toothpaste. Half of the product was wasted by the product leaking out of the tube.

I want to complain about the lid on the Crest Pro-Health tube. It is no good. The lid does not lock, and the result is a mess where ever you store it. My last purchase was four (4) 7.8 oz tubes from Costco. My wife was so upset with the mess that she threw them away. I love Crest toothpaste, but the lid needs to be fixed before I'll buy anymore. I have been using Crest for years. Thanks for your attention to this matter.

I bought a tube of Crest (with Scope) tooth paste, and the side of the tube split open in my luggage, and I had tooth paste all over everything. It wasn't cut; it was as if the seam wasn't sealed. What a mess.

The mess over my clothes and luggage wasn't nice to clean up, and it doesn't come out of some fabrics at all.



My husband brought home a tube of Crest Extra whitening toothpaste with scope and mint flavor.

For 5 days after, I experienced throbbing and intense sensitivity to my teeth, gums and entire mouth. I also formed very bad canker soars.

On the 6th day, my face and lower jaw began to swell and my lips as well. Later that night, my forehead began to break out.

I went to the doctor that night and she said I was having an allergic reaction to something. The only I changed in my life was the toothpaste.

She gave me some prescription mouthwash for my terrible canker soars and also some steroids to counter the swelling. Of course, I discontinued the toothpaste.

Since then, all symptoms have gone away slowly.

I did contact P&G, they did respond by saying that the product doesn't have those reactions. I also asked them about other reported cases, and they had no response. I don't want to speak bad about them, but the surely must know about other reported cases- maybe they choose to ignore or they are trying to improve the product quietly.


I BOUGHT CREST PRO-HEALTH TOOTHPASTE CLEAN CINNAMON FLAVOR (LOT NUMBER 701255 EXP DE08) ABOUT A MONTH AGO AND STARTED EXPERIENCING TOOTH-ACHES, JAW PAIN, EAR-ACHES, AND A SEVERE SORE THROAT.


I started using Crest MultiCare (cool mint) toothpaste, now I have very Red, sore and inflamed gum's.....the whole mouth, I wan't to know what the hell I can do about this, and once I find out that this toothpaste has caused me this pain, I will be acting on it...Thank you very much.



Seems like all I can find, of your Crest toothpaste, is in a double tube.


When we cannot get any more toothpaste out of the top of tube, there is still quite a bit of toothpaste left inside the tube, which is wasteful.


I purchased the Crest Vivid white toothpaste and even after rinsing my mouth I would clean my face on a towel - the towel would become discolored. Yes the towel would look like it was bleached! I ruined about 5 towels because I thought I ruined them washing them w/Oxyclean. Not Oxyclean it was from the Crest toothpaste. There is no disclaimer on the packaging - NOTHING!


I just read two other people's posts about mouth problems when using this product. I have the same thing. I had burning pain when eating certain foods or even from my tongue touching my teeth. It was very painful. I could visibly see white and red painful areas on the side of my tongue where it is smooth.

I went to the doctor after a month of the pain. The doctor first thought it might be thrush, but the tests came back negative. They gave me the meds anyway, but they didn't work. I went back again and they told me to take more vitamins, which I did for a month and it didn't help. Finally, it occurred to me it might be my toothpaste, so I immediately switched to a children's mild brand and talked to my doctor. She told me to give it a try for a few weeks. It has now been four days and it is nearly pain free.

This product needs to be taken off the market or a label placed on it saying this might happen. I don't have allergies to much of anything, so this is very surprising. I paid $15 per doctor visit for co-pays plus another $15 for the meds that didn't work.


My wife purchased a new Crest product --Multi Care-- that I had never tried before. I have been using Crest almost my entire life. In the first day that I used the product I noticed canker sores and redness in my gums. The second day I my tongue was swollen, my taste buds enflamed, and my gums were deep red and bumpy. It hurt so bad to brush my teeth, I quit brushing for a few days and struggled to eat or breath for another week. At night, I was unable to sleep comfortably because my tongue was closing off my breathing passages. My wife suffered through my heavily increased snoring like a trooper.

I thought I might have strep or some other problem, but when I finally saw a doctor it was reduced to tenderness. After more than a week, I resumed brushing my teeth with the same product--Multi-Care--and within half an hour my tongue was swollen and the inside of my mouth painfully sensitive.

To prove my theory that it was the toothpaste specifically, I waited another week till my pain was almost completely gone (I was still sensitive), and then I used a very, very small amount again on a new toothbrush. Within half an hour, I was in pain and swollen.


Because of the pain, I missed work, couldn't eat normally for almost a week, couldn't take care of my teeth like I normally would, and I was miserable because I could not breath while I slept. While these consequences may not be quantified easily, I am concerned that this product could produce a reaction of this type--one I have never had in any other situation ever--and not have some kind of indication that something in the product may do so. I originally went to the internet to find Proctor & Gamble's website to post a complaint, but upon searching for crest toothpaste, I found postings by other people who suffered similarly to me. I don't want other people to have to go through what we did, so I am filing a complaint anywhere and everywhere I can.


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