I began using Crest 3D White mouthwash last week and within a week developed a white furry tongue (like white velvet in the back) and bleeding gums and feeling like I had cotton balls in the back of my throat. I went to the doctor and found out that it was a fungal infection. Something in there is a little bit too strong. I have noticed that there are a lot of numb tongue and white tongue issues here. Go to the doctor and see.
Consumer Complaints & Reviews

I have never been a Crest user and will never be again in the future. I bought Crest Pro-Heath Toothpaste because I had seen an ad for it on TV, what a mistake I made. It sounded very good to me and thought I would try it out. I have a partial plate on the bottom and the first sign that something was wrong was feeling like I had a tooth ache where I don't have any teeth. Then I noticed that when I put my partial in, it hurt to chew so I took it out. I kept brushing more and more and rinsing more and more trying to relieve the problem which kept getting worse and worse. My gums and tongue became inflamed and very, very painful - so painful that I can only eat soft food or fluids.
I finally realized it was the toothpaste and mouthwash making the problem worse. At this moment I am on painkillers for the pain in my gums, and using anbesol to dull the pain. I have not used the products for 3 days now and the pain in slowly going away. This is a horrible product and should be pulled from the market. I am just sorry that I did not read the reviews before using this product because it would have gone in the garbage before ever using. I tried to contact Crest via their website to complain but got nowhere. People, beware of this product. If you bought it, return it or put it in the trash where it belongs.

I have been using Crest 3D White toothpaste for the first time in the last couple of months and suddenly noticed an odd white "spot" on one tooth. Now, I realized that it is where enamel has worn off! And they advertise that it is "enamel safe" on the box; otherwise, I never would have purchased it! I go to the dentist regularly and my teeth were perfect before using this product. I will be going to the dentist regarding this issue and based on all the other horrible reviews I saw here, I will stop using this toothpaste immediately. My understanding is that enamel cannot "come back" so I agree that we should all file a class-action lawsuit against Crest. They need to pay for my dental bills to fix this! How long did they test this product? This is ridiculous.
For 1 and 1/2 years now, I have been battling mouth issues. It all started with a canker like sore in my mouth, since the one canker came more in a row on the sides of my tongue along with a dry cat like scratchy white tongue, peeling of my cheeks and under tongue and slimy stringy mucus strings that take a while to be rubbed off with your tongue. I've seen my dentist and they didn't seem to find anything. They referred me to an oral pathologist. He was very good but said that there seem to be an irritation in my mouth but no cancer or other disease. He suggested only biotene products to help with dry mouth and irritation issues but still no fix! So I examined my own daily routines and thought maybe me drinking iced tea daily did this! Unsweetened natural sun tea... nope. Then I thought smoking but why all the sudden the change? I know the smoking is a bad habit, but I'm a light smoker! I then was referred to dermatologist. He suggested using a mouthwash that helped with burning mouth syndrome and such! No go. I wasn't going to wash with that thick nasty crap!
Time went on and my issues began to slowly go away. I finally realized that I had switched toothpaste for a month! But I don't like the taste of my new toothpaste so went back to Crest 3D white. Now back with the same issues. My tongue is always nice and clean and pink but nope, now it is dry, white and scratchy and no matter how much I brush it or scrape it, the white doesn't go away! It is as if my tongue is deteriorating! I am done! I'm going home today to remove it from my shelf! I am going to try all natural baking soda! This pathology, dermatology, dental and family practice visits along with blood tests cost me thousands! Not fair! I was hoping for nice white teeth but better to be healthy than to bleach them to look healthy! I will update after Arm and Hammer Baking Soda regimen!

Do not use this stuff! After 3 months of burning lips, cracked lips, blistered lips, and 2 different doctor's visits, I finally found out it was Crest Pro Health Toothpaste that was chemically burning my lips. I started using in February and a few weeks later, I started having problems. I went to the doctor, they thought it was a food allergy. I have never been allergic to anything! They gave me a steroid and I bought about 10 different lip balms, Vaseline, etc. I went to the doctor again and he gave me an antibiotic. It helped a little but when the pills were done, it flared back up.
So almost after 3 months, I decided to write down every move I made and everything that touched my mouth. I narrowed it down to the toothpaste since it was really bad in the morning and afternoons. This product has made me miss events, miss client appointments, had 2 vacations that were not enjoyable at all. I am so glad I finally figured it out - no help from the doctors. I haven't used Crest in a week and lips look much better. I really hope there is no scarring. There should be a class action suit and this product needs to be pulled!

Crest Pro Health toothpaste - My husband and I tried the toothpaste for the first time. After using it for a few days, I began to have the skin inside of my mouth peeling off in strips. Then I realized how thirsty I was all the time and how I had the tiniest little rash-like blisters as well. When my husband began to complain as well, we stopped using the toothpaste and all the symptoms disappeared. A few months later, when we ran out of toothpaste, we began using it again and the same symptoms reappeared within days. The tube is in the trash. I would not recommend this stuff to anybody.

I've used Crest products especially toothpaste for over 20 years. In January 2012, the kids brought home Crest Pro Health Night Toothpaste from school after a dental check. So I thought I would try it since it was a trial tube, and everyone used it. I bought a larger tube that I and my boyfriend used for several months. I started waking up in the mornings with a dryer mouth, white film, & not any better smelling breath. I usually don't throw out a tube until it's finished just because I didn't see better results. After a few weeks I started having tingly numbness in my cheeks that would last a few hours after waking up.
As I continued use, the numbness was throughout my head all day long and even if I woke up in the middle of the night. I used this toothpaste 3 or 4 times a day. I started freaking out thinking I was having possible signs of MS, which I had an aunt that recently passed away with MS. My boyfriend was having similar symptoms and sever nose bleeds. He even went to the doctor because sometimes he would have two within 12 hours. We could only come up with this toothpaste being the result of what we were both using that was alike. We discontinued use and all side effects have gone away. We went back to our old Crest toothpaste. I think products like this should be studied better before allowing consumers to buy.

My husband and myself were both using Crest Whitening. I soon began having white patches on my tongue and in my mouth that were very painful. I thought I had thrush and started using Nystatin, but it only got worse. Soon after, my husband started getting the same thing and we figured out it was the toothpaste. Both of us stopped using it and our mouths started to heal but it took 3-4 months. Please be careful using this product.

I started using the Crest Pro-Health Whitening Toothpaste in October as I began Invisalign treatment. My teeth have whitened over time; but before reading this, I thought all the bad side effects were a reaction to the Invisalign treatment, not the toothpaste! I wake up every morning with terrible breath and white film all over my lips. I thought it was some sloughing off of the Invisalign trays. Then, my gums have become really sensitive and beginning to recede. I've been on a flossing and cleaning regimen for 4 years to improve my gum health at the dentist and all of a sudden I'm flossing and brushing all day long to keep my Invisalign program on track and they get worse. Not to mention them being super sensitive and bleeding for almost no reason at all! I am so infuriated!
I've spent the last 6 months trying to make my smile better, only to find my toothpaste was making it even unhealthier. How did these products even make it out of the testing phase? Now, I'm going to have to invest that much more money into my mouth to try to reverse the damage it's done. Thanks a lot, Crest! My family and I will be sure to look elsewhere at the store.

I have used Crest all my life. After Crest Pro Health, my mouth started peeling. My husband and I thought I was brushing too hard. I continued to use it and my hands started to peel and my skin would split open. I went through this for six months before I realized that Crest is doing this to my mouth. I stopped using it and my hands cleared up. When it got onto my hands, it was eating the skin off. Please be careful in using this stuff.

I just bought Crest Complete last week and since then, I have noticed my mouth has been getting more sore by the day. The past 2 days, the worst and so I got online to research why they would be so sore and saw all the complaints on Crest and people describing my exact issue! This was the only change I made in the past week. It feels like a burn on the gums, a rawness, sometimes almost like a tingly rawness. I knew it wasn't my teeth. As for the appearance on the gums, there is none, just the sensation for now at least. My question is that why aren't they pulling this product with all these complaints to at least test and check out before continuing to sell it?

After using Crest Pro Health for just one day, I burned the inside of my mouth so bad that I can't eat anything. My mouth is all red and swollen inside. I would not recommend this product to anyone. I don't know how it can be allowed to be sold. I literally got a chemical burn from this toothpaste.
Crest Pro-Health toothpaste brand was recommended by my dental hygienist. I have been using the enamel protection of this brand for many months. On the positive side, I have gotten better after checkups. However, finding this website about this product is an answer to my prayer. For a long time, I have had the sloughing of white filmy material in my mouth, but in ignorance, thought that was good sign (that the product was cleaning my teeth of tarter and bacteria). I also began the regime of using the Crest Pro-Health fluoride rinse after brushing. I have had severe dry mouth and throat almost from the beginning but never connected these problems with the Crest toothpaste.
I am immediately going to stop using the products and I am praying the side effects will resolve. I am so sorry for others whom I have read about on this website that have suffered much worse than I. Thanks for being an advocate for the banning of these dangerous and potential health hazardous products.

After using Crest Pro-Health Night Time toothpaste, since last year, I noticed a gooey, mucous, stringy film that would cover my entire mouth. I would have to continue to scrap away the film in my mouth about 5 minutes after brushing. I thought perhaps it was just me, so I thought nothing about it. I did notice when I was using Colgate, there's no problem. So what do I go and do? I buy the multi-pack at Costco of the regular Pro-Health toothpaste. This Pro-Health that I've been using is so annoying. First off, the thing doesn't produce a lather so you feel like you're not getting the proper cleaning, but more importantly, the mucous thing is worse! It's embarrassing to have this film in your mouth and have to wait 20 minutes later to kiss your husband. I have three more tubes of this crap. After this, back to the regular Crest or only use Colgate and Tom's of Maine.

Upon using this product, I noticed a white, stringy, mucus substance in the corners of my mouth. At times, I would also feel a slimy substance on my tongue as well. When removing it, it appeared to be same substance as in the mouth corners. I went online and researched. I noticed many other users possessed same problems and, worse. Since discontinuing both the Pro Health toothpaste and the mouthwash, I no longer am with the problem. Crest should definitely be "removed" from the shelves and no longer offered to consumers. I'm totally annoyed and quite dissatisfied with the product. Something should and must be done!

Pro-Health Gum - Well, let me first start out by saying that I started using this toothpaste because I thought it was good for the gums and mouth. I used to chew tobacco but quit. I thought it was me because I used to chew, but I also am feeling these side effects of this toothpaste. It does feel like your gums are retreating and that white ** that comes off your cheeks freak me out. I quit chewing for my health. I didn't know using this toothpaste would damage my health. If you guys will sue, count me in.

I found complaints on this site regarding this Crest 3D white toothpaste. I thought I was going crazy with the way my mouth was feeling (tingling, burning sensation, white tongue) after using this toothpaste for about 3 days, 2 times per day. This was last week and my mouth doesn't feel any better. I can't imagine a product like this could do so much damage. I don't know how to get any relief. I'm ready to contact the dentist and doctor today. The FDA approved this? I will also be calling the Crest phone number today to lodge a complaint. 1-800-959-6586.

Dentist gave me a free sample of this Crest toothpaste. My wife and I started using it and developed dry cracked lips. We hated the graininess and taste, so my wife quickly went back to something else; but I, being too cheap to throw it away, kept using it. It has been 2 weeks now and my lips have got worse and worse while my wife's quickly got better. My lips look disgusting. I look like a leper - ugly yellow dry skin peeling everywhere in tough chunks. It hurts like hell. I also noticed the other day a long, white, and stretchy jellylike string come out of my mouth. That freaked me out. I noticed dry mouth and throat really bad yesterday. And just today, I discovered all of these other complaints and the apparent cause. I contacted my dentist to let them know of these effects and this site with all the complaints. What a shoddy product. I just hope I found this out soon enough not to have any lasting problems!
First off, I'm glad I found this site, and elated I am not alone with this problem. I used this product two days ago. The first night, my mouth was tingling, and my gums were a little sore. The next day, I woke up and brushed again. Big mistake. My tongue started to swell and my taste was diminished. It got so bad I couldn't eat Easter dinner. Today, I woke up in excruciating pain with a sore underneath my tongue about the size of a quarter. The skin was peeling off and nothing could take away the pain. I broke my ankle, cut my Achilles tendons, and have had over 150 stitches. None of that compare to the pain in which I am now. I haven't eaten in a day and a half because the pain is so great. Even drinking water is difficult. My inside cheeks are peeling as well along with inflamed gums. This is after using it twice!
I just started a new job, but I don't even have the energy to work because I can't eat. Crest has really done a lot of harm to the community with this. After reading though other complaints, it really upsets me. They can't get away with something like this. It's not an isolated incident. This is a real problem, and the word needs to get out to people not to use this product. I hope the rest of you find some comfort somewhere. I discontinued use immediately. I wouldn't wish this torture on anyone.

I rinsed with this garbage a couple of times over the weekend as I wanted to deal with garlic breath, but only ended up with numb taste buds. This stuff should be pulled from the market! I don't care what the FDA thinks. It causes taste loss.

November 2011, I started using Crest MultiCare whitening tooth paste. I have always used Colgate products, but decided to try Crest out. Within two weeks, I was in so much pain inside my mouth that I could barely eat, talk, or sleep. I work as a dental assistant for 7 years now and have never had any issues like this before in my mouth! I began getting little blisters on the inside of my lips and my mouth was so dry I couldn't drink enough water. I lost the ability to not only eat, but all sense of taste and smell were gone. The inside of my mouth burned. My tongue and gums have this horrible metallic taste in the morning and sporadically throughout the day along with this acidic burning taste that has left my mouth in shambles! My teeth literally feel like all the enamel has been stripped off of them! Extremely sensitive to everything! Not to mention that most of my maxillary teeth have lost some of the gum tissue attachment. My gums show signs of recession in some areas as much as a millimeter or more as if that acidic taste has eroded them away.
My hygienist even made note of the apparent loss of gum tissue attachment since my last visit and the fact that I had an unusual amount of calculus buildup. I am a fanatic about my oral health. I work in the dental field. This is my choice of profession and my means to provide for my son. It has been 4 months since I stopped using this product and I continue to suffer in agonizing pain. This has cost me time from work, loss of money, time from my family and my son because all I do is sleep when I am not working. My mother is battling breast cancer at this time and I am not able to even focus on anything but this excruciating pain I live in everyday. I have lost 30 lbs. in the past 2 months. I have looked for answers in every place that I thought someone might be able to help me with no answers, no resolve, and no light at the end of the painful tunnel.
I want my life back. I want to go to bed one night without crying myself to sleep. I want to be able to sit down and enjoy a meal with my son without feeling my teeth shifting and moving around and then paying for it later with excruciating mouth, teeth and gum pain! This has gone on long enough. Thousands and thousands of people trust in this product and use it in good faith. How can Procter & Gamble continue to put this product on the shelf for unsuspecting consumers to use knowing that there are these endless complaints coming in to your complaint line? Is it going to take someone dying from a serious allergic reaction or committing suicide because they can no longer deal with the pain? What's it going to take? This has changed my life in such a devastating way. It has taken my joy for life and replaced it with endless pain and unrelenting misery. Shame on you! How do you sleep at night? At the least, you could offer suggestions to the people who have filed complaints on how, where, or what can be done to alleviate the pain. Or better yet, reverse the damage done. Shameful people! Horrible product! Completely unethical!

I purchased this product from Target about a month ago, but didn't start using it until 2 weeks ago. All I can say is the past 3 days have been horrible. My first thought was, it had to be the fresh pineapples my nephew sent from HI. Not! I remembered being able to taste the freshness of the pineapples on Sunday and Monday (No pineapples on Tuesday). Wednesday came around and my sense of taste was almost gone. The insides of my lips felt like rocks, my tongue is tingly and numb, there's a white film on my gums surrounding my teeth, and my throat stays dry. What is going on? I'm thinking to myself. Thank goodness my husband casually mentioned the fact that he was unable to enjoy any of his food because he had a bad taste in his mouth. He went on to say that his lips felt like sandpaper and his tongue was numb. This is when my mind sprang into action. The only thing it could be is this horrific toothpaste! I immediately got on the computer to find an answer which is what brought me to this site.
I am utterly devastated and worried sick about any damaging effects that using this product may have caused (Hopefully none). Not only am I filing a complaint with consumer affairs and I will also make it known to the company that manufactures this product. Note to Crest corporate conglomerates: Bad news will definitely travel faster than good news! Never again will I use another Crest product!

I was using Crest Prohealth Sensitive Enamel Shield toothpaste and Crest Prohealth Multiprotection Alcohol-Free mouthwash. I didn't know these products were causing this problem: in the morning when I awoke, I had a lot of dead cells shedding from the inside of the cheeks in my mouth, from my tongue, and from under my tongue. I would have gooey, stringy, almost mucus-like stuff in my mouth that I had to use a tongue scraper all over the inside of my mouth.
I finally asked my dental hygienist if she had any idea what could cause this. The first question she asked was "Do you use Crest Prohealth toothpaste?" I was flabbergasted that she guessed I used it. When I said I did use it, she said she has experienced this same side effect as soon as she started using the toothpaste. She has had other patients with the same irritation. I have stopped using the Crest Prohealth products, and the problem stopped immediately.

I used Crest Pro Health since January 2012. First, I noticed that gums peeled each morning. Next, I noticed that I continually had sores on my gums in different locations. Then in February, I experienced a sore on the left side of my gums and a 1-cm lump on the outside of my throat (enlarged lymph node). Doctor sent me for tests, but nothing came back.
A few weeks later, I suffered a severe throat pain, ear aches, and sinus congestion. I went on antibiotic for 10 days, and the sore throat and ear ache did get better, but other symptoms persisted. I have continuing gum peeling and sores for the next few months, and then, beginning April, I got another sore throat, ear ache, and sinus congestion.
I found this site and stopped using Crest Pro Health last Monday. Within 24 hours, there's no more gum peeling and the ear ache stopped. Within 48 hours, the throat pain went away and sinus congestion stopped. My mouth and throat still feel raw, as if they have suffered serious burns; but the distracting pain is gone. Unbelievable that a toothpaste could be at the root. I'd recommend anyone to throw out this product and not to ever use it again. Tell your dentists and friends. If it does this damage to your mouth, imagine what it is doing to your organs.

Crest Pro-Health: I bought this toothpaste a while back now. Just now, I'm getting symptoms. I had been noticing how my gums were hurting lately. I thought it was because I started flossing more. The other day, I had weird sensations on my tongue and thought nothing of it. Today, however, my tongue started to tingle around the sides, and I could feel it swelling up. I have bad anxiety, and I'm sure this made the swelling worse. It felt numb and has been. I'm getting feeling now; it's been over a half-hour. Something must be done about the regulations on ingredients used in consumer products made in this country. It's just unethical. It's wrong.
I have sensitive teeth and asked my dentist before trying Crest 3D whitening toothpaste. He suggested I try it and gave me some cautions (stop using it if you see such and such). After just a few days, I started seeing these things (numbness, sensitive gums, sloughing of the skin inside my mouth), so I stopped using it. I waited a few weeks, used it twice and that's it. A couple of days later, my teeth were so sore it felt like I had braces on again, my gums were swollen all over my mouth, and I was starting to really panic until I remembered that I had used this toothpaste again a couple of days prior. It took 4 days for the swelling and soreness to go away. When I googled my symptoms, I found this site. Even with sensitive teeth, it's nice to know that my problems weren't isolated. My husband does not have sensitive teeth. He only used it twice and had tingling and sensitivity also. I know different people react differently to different things, but this was quite something. Needless to say, I am not touching this stuff again.

Wow! I just called Crest to ask if there is something poisonous in the Crest 3D Vivid toothpaste (mint). Well they said they never heard of anyone having a problem. What liars! Well I have been having mouth pain & random sore spots on tongue & mouth. I also have to continually spit all day. Well when I swallow, it seems I have lots of saliva because my throat makes a noise every time. I can't seem to taste anything and my sense of smell is way, way down. It does it non-stop. Well it gets 100 times worse at night when I lay down.
Last night I was actually foaming at the mouth and jumped up to be almost dry heaving, but foam was coming out of my mouth. I am so miserable when I lay down that I barely sleep because I have to jump up and keep spitting. I am afraid of this product now and will never use any of this fancy stuff again. My teeth do not look any whiter either. I have always trusted Crest till now after reading all these other complaints. Hopefully I will feel better after discontinuing this product. I think I will just brush with plain baking soda for a while.

Crest white strips - My mouth, gums, tongue and lips are all red, swelling, cracking. I have a tongue that is white and never stops burning for seven months.

I also had trouble with the Pro Health and found this site before anything drastic happened to my mouth. I quit using it and changed to AIM multi-care and began having the same problems i.e. swelling in my mouth along the roof ridge-line. Then, my teeth began to feel loose. I stopped using it and started using straight baking soda which cleared up the problems then I switched to the children's version of Crest because my grandson is using it and guess what, I am beginning to experience the same swelling around the roof of my mouth. I am going back to straight baking soda and leaving off any and all toothpaste. Maybe, the health food store can recommend something for me.

Crest Pro-Health toothpaste - Last summer, I also bought the multi-pack from Costco. Recent cleaning at new dentist had caused some tooth sensitivity. I already had some gum issues. I had some mysterious burning of mouth and lips. At next dental visit, gums were worse in some areas. I had already stopped using the Pro-Health. I had been using some type of Pro-Health for many years. I found there is a difference in the type of fluoride. I found a basic Crest that uses sodium fluoride. All the Pro-Health have stannous fluoride at twice the amount.