Crest Toothpaste

Natalie of Macungie, PA June 17, 2009

About 4 months ago, I purchased Crest ProHealth Toothpaste. I didn't know at the time why I was suffering from a continuous headache, lower and upper jaw pain. My teeth felt like each had a cavity, my gums, my tongue and the roof of my mouth were in so much pain that I barely survived each day. I had an MRI, saw a facial pain specialist, a dentist and my family doctor. No one had a clue what was happening to me. They put me on antiseizure medication to block the nerve pain. By chance, I discovered a complaint blog about Crest ProHealth and it became very clear that was the culprit. I don't understand how this toothpaste passed the FDA process.

Dianne of Ashland City, TN June 9, 2009

I purchased both the Crest Pro-Health toothpastes, morning and night formula. After using for about one week, I noticed that my cheeks were peeling. I was continuously removing stringly white skin. My lips became swollen and red and BURNED very painfully 24 hours a day. I purchased every OTC lip medication that the local Wal-Mart carried and none of them gave me any relief. The area around my mouth was also red, blistered and peeling, as was my lips. My teeth ACHED, my gums were sore, and I could no longer taste anything. After about 2 weeks of trying to clear this up with no success and losing sleep because I was continuously applying lip balm in an effort to releive the pain,

I finally made an appointment with a dermatologist. He questioned me about any changes in any food or products I was using and when I said I had begun using the Crest Pro-Health, he immediately told me that he had seen other patients with the same reactions I was having. His receptionist had also experienced the same problems after using this toothpaste.

I would like to know why Crest has not recalled this product or at least acknowledged that there are severe reactions from it's use.

It has been about 3 months now and I am still having the problems with my mouth and lips. I have seen the doctor 3 times and taken 4 different prescriptions that have increased in strength with each new one. It mostly clears up with each new medication, but after about 2 weeks my mouth and lips again become red, swollen, cracked and VERY painful. I just made another appointment with the doctor today. I have permanent scarring around my mouth from the sores and the pain continues to be excruciating every time this reoccurs. I look like a freak that had a very bad botox treatment.

I am out the cost of doctor fees, prescriptions, time off from my job to see the doctor, not to mention the embarressment and pain from the continuing occurances.

Denice of Cheyenne, WY June 4, 2009

I started using this toothpaste about a year and a half ago. I noticed almost right away that the insides of my cheeks would start peeling approximately 30 minutes after brushing my teeth. I mentioned this to a friend that also uses the toothpaste and she has the same problem. I recently switched to the enamel shield variety ( have always used the clean mint flavors) and am also having the same issue with the peeling. I have only been using the enamel shield for about a week and already have a small canker sore on my gums and the right side of my tongue is really sore. When we went on vacation to Hawaii, I took a travel size of the Pro-Health and did not haved the issue there. Was it the difference in the water or the size of the tube??? As soon as we came back home, the peeling started again. My daughters cheeks also peel on the inside. Every morning, before I go to work, I have to take a paper towel and wipe the inside of my mouth to collect all of the stringy looking skin that has peeled. I have used Crest all of my life, and this Pro-Health is the only one that has ever caused me issues.

Sandra of Chelsea, AL May 19, 2009

My son began using Crest Pro Health and in a week noticed peeling of the skin inside his mouth, swollen and bleeding gums and sensitivity to all parts of his mouth. He could literally peel the skin from his cheeks with his tongue. We immediately switched to another brand and his mouth got better or so we thought until his routine dental appt. The Crest Pro Health toothpaste had removed gum tissue and exposed a root from one of his back teeth.

The dentist mentioned that he sees lots of patients who experience the same symptoms while using Crest Pro Health. It should be removed from the market and after reading the other complaints I am very upset and disappointed that Crest has not done so already. They need to remove this product before someone has a severe reaction that causes permanent damage or death. My son will have to have a skin graft in order to correct his problem.

Susan of Joliet, IL May 17, 2009

Had allergic reaction to Crest Pro-Health enamel shield. inside of mouth extremely sore, swollen,large sores on inside of cheeks and sides of tongue. Tongue swollen and sore. Teeth,gums are throbbing.

Hard to eat and drink. To sore to talk, I run my own business and I am having difficulty speaking with my clients. Can't sleep mouth is very sore pain is keeping me up all night. I have no insurance to go see a Dr. or Dentist.

Serena of Penn Valley, CA May 11, 2009

"Crest ProHealth Toothpaste, Whitening" removes HUGE sheets of skin from the insides of my cheeks every time I use it! I am not allergic to any toothpaste nor had any problems from any toothpaste, in my entire 49 years! There is something majorly wrong with this toothpaste, and it should be removed from market immediately! Whatever is in it, I saw others reporting that Colgate toothpaste is also doing the same thing.

B. Mines of Lanham, MD April 14, 2009

I used Crest Extra Whitening Mint Splash on 4/13/09, and as I was brushing there was a very bad stinging sensation (somewhat like acid) inside my mouth. The pain was very excruciating and the only relief that I got was to rinse with cold water for almost an hour. The inside of my mouth is red and swollen, especially my lower lip. I decided to google Crest and was very surprised to find all the complaints regarding Crest products.

Narissa of Chicago, IL April 11, 2009

I used Crest Whitening Expressions Cinnamon Rush flavor toothpaste April 4 2009. After I used 2-3 days I noticed that my lip numb and dry. My taste bud gone and I many sore in my mouth. I've never had a topical reaction like this before.I concluded that the toothpaste had caused this reaction. I got online and looked up allergic reaction to Crest and found this consumer list of complaints. I am not going to be using this crazy toothpaste ever again!

Marc of San Dimas, CA March 5, 2009

Last week my wife bought a new toothpaste by Crest. It is called Whitening Expressions, Extreme Herbal Mint. since I brushed my teeth with this toothpaste I have gradually lost my taste. I can smell fine and taste bitter in the back of my tongue, but I can not taste any sweet, sour or salt. It is horrible. It has been five days with no recovery. I am making an appointment with a doctor in the morning. please contact me if you have experienced the same thing. I hope I get my taste back.

P. Yvette Anthony of Winnetka, CA March 4, 2009

I started using crest pro-health products approximately (1)year ago. I began experiencing a drool at night when I would sleep and my entire tongue turned brown like I had been eating chocolate, I had no taste in my mouth, and the left side of my mouth became so sore that I would tuck my tongue down in the area between my lip and gum line for a little relief. The left side of my teeth where feeling like I had several bad cavities although upon getting checked I had no cavities.

It became so bad that I had to brush my teeth two times in the morning to try and get the brown film off of my tongue. The second thing that happened was my face broke out on both sides of my mouth causing ugly scars that have turned brown and have left ugly marks. I went to two Dermotologist and the first one said he has never seen anything like this and referred me to a specialist who took one look at me and asked me a series of questions and one included what type of Toothpaste do you use I told him Crest pro-health cinnamon flavor he ordered me to stop immediatly, he gave me some cream to apply to my face. My mouth has somewhat cleared up, my taste buds have somewhat come back the brown film is slowly leaving and my teeth don't feel like they are falling out of my mouth. As for the sores on my face they are healing slowly and are very embarrasing.

Please,Please Crest take this product off the shelves before someone becomes deathly ill. I am very disappointed in Crest Tooth paste as I've grown up with their products and thought that you would have a quality product and take responsibility for a harmful product to it's consumers.

I have to deal with the long term scaring on my face and the brown film that continues to grow on my tongue as a result of your product in which you are not taking any responsibily in.