1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Is this your Business?

Covergirl


Consumer Complaints & Reviews

Everything is not for everyone! Covergirl is a good reputably company. Now, I must say, I don't have a whole lot of Covergirl makeup. I use all different brands depending on the colors and styles I am looking for. Also, I know I am allergic to some of their products. Any normal person would know that an allergic reaction is by no means a fault of the manufacturer. It's part of life and if you're allergic to something, just move on to something else rather than write a bad review about the company. Every store that sells their products has small sheets available with the ingredients of their products and like every other chemical in the world, you should test it on a small area first to make sure you're not allergic to it. Duh!

I especially can't use their Simply Ageless Coverup because it clogs my pores really bad but that's my body, not their fault. I also don't care who they have representing them. I would rather see not so perfect people instead of super models. I'm glad to see that they're not expressing to young girls that they have to look a certain way. I also don't care about their sexual preferences. It's not my business and being the Christian that I am, I know that I shouldn't judge them. Over all, Covergirl has some good products at a decent price. They are always trying to reinvent their products and please their consumers. I would recommend it everyday along with a few other brands that I use.

I have been using this lipstick # 415 for years. But this last purchase has a funny taste/smell like smoke or something burning. Have you changed your formula? It's gross and awful. I love the color but can't stand when I put it on anymore.

I cannot believe all the homophobes putting their religious hang-ups on a product. It's makeup, not devil water. If these haters think Ellen is the first gay person to wear make up, they are delusional. Good for you. Oh, and by the way, Queen Latifah is gay, too. These idiots that complain or say they will never use your product because they hate gay people - it's crazy. Judge the product by how it works and not by how you think the spokespeople should be in your mind.

I have been using Ultimate Finish for a while and every time, the applicator (sponge) is easily torn and little pieces of it ends up on my face. Why the makeup last longer than the sponge is beyond me. Why do you have such cheap applicators, is my question. Thank you.

I have used your compact clean for a lot of years. Lately, they fall apart at the hinge. This has happened at least 100% for as long as I remember. Please do something about this or I will have to change brands. It sure makes a mess in the purse and when you go to powder your nose.

I recently purchased a compact of CoverGirl/Olay ageless sculpting creme (color 210). I have bought this product twice before and also told friends about it (they now use it). The creme mixture was cracked and dried out. I was extremely disappointed to say the least because while it's a fairly priced product and I liked it, the price is dear in this economy. I previously used NARS and also liked it very much, but the CoverGirl creme was less costly and seemed to work out. The CVS where I purchased would not take it back because it was opened.

Well, tell me how to tell it was dried out or defective without opening it? So, it was tossed because it was not useable without leaving large smudges of color on my face. Perhaps a more effective quality control should be used. At the present, I am seriously up in the air about whether to buy it again. I am currently using an Avon product, but it is coming to an end. So, I thought I'd write and let you know because I am sure there are others in my position that are now trying to decide on a product. I can't further recommend a product I have had a problem with.

Cover Girl brow and eye pencils are my absolute favorite. Not having eyebrows is an issue, but I have been more than happy with the quality of the pencils. The problem is the last few times I have purchased them, they break off and fall apart. I end up sharpening through the whole pencil within a couple of times of use. All in all, it's turning out to be a huge waste of money. I really don't want to switch the pencils with another brand. I would just like to be able to get my money's worth. If there is any way to fix this issue, I would be more than grateful and Cover Girl will keep me as a loyal customer for as long as they sell them.

The last three compacts that I have bought the lids have come off. I bought the Simply Ageless foundation and the round green compacts. After just a few days, the lids come off. Has anyone else had problems with this? I have used Covergirl for years and have never had this problem before.

I do not appreciate the negative connotations your spokesperson, Ellen D. makes towards bilinguals. It is insulting and unacceptable. Shame on Sofia to allow such commercial. You should fire both of them. I will definitely not support your products!

If you really want me to believe that Ellen and Sofia actually wear Cover Girl, then I have some land in Timbuktu to sell. I like Ellen and Sofia, but not as Cover Girl spokeswomen. What happen to everyday women advertising the wear of Cover Girl products? Women of all races use the products everyday. I want to see commercials like the ones for Dove, when you see women just like you.

I have been a long time consumer of Cover Girl products. I have made them my primary choice in products for foundation and mascara for years until the change in spokesperson. When I began seeing Ellen represent your product on commercials, I immediately decided I could no longer support your company. It seemed odd that you chose her to represent you since she is not known for her looks, but rather her comedian status and controversial life choices. Not only that, but she has not kept her lifestyle choices private. Many feel she has actively promoted the homosexual lifestyle, using her original show and her subsequent shows to promote that agenda. It is surprising that a company such as Cover Girl would not recognize how many disagree and are deeply offended with her choices, not as a private matter, but in seeing the attempt to change society's views to accept this behavior as acceptable and good.

As I said earlier, I stopped buying your products so that I would not be supporting the propagation of Ellen's and now Cover Girl's philosophy. You lost my trust and my patronage. My only regret is that I did not let you know why I stopped buying your product. With the recent churning of events regarding JC Penney, another company that I loved, I felt compelled to speak my concerns not only to them but also to you that I did and do not agree with your embracing such controversy. I had hoped many companies would stay neutral in the culture war that has injected itself into our country. Sadly, it is not to be. But I must allow you the courtesy to let you know why I disagree and how I feel so that you have an opportunity to respond. It is a difficult thing to win back the trust of long time supporters and customers, but I wanted to give you that chance.

I bought 6 lipsticks (Out Last) in 6 different colors at Jean Coutu Pharmacie. 3 of them were dry; 3 of them had hardly any liquid, and they lasted for 3 to 5 times only. I brought them back to Jean Coutu, but they don't take it back. They said to make a complaint.

I only kept 1 box with the code CG OUTLASTING LIP 667 NTMG 2270010081. It had red, nutmeg, mauve, pink fuschia, brown... This was paid with a Christmas card I had for Jean Coutu. I work in an office; this means I need a lot of colors. I hope you will see to this. They sold for $11.99 + tax. I hope to get an answer soon. Thank you.

I really feel compelled to send you a note, regarding what you have done with taking on this kind of spokesperson. I have loved Covergirl for years and years. It has always been in my makeup bag, my purse, in my dresser, and my desk drawer. I love the fragrance of the powder, and everything about it, as well as the liquid makeup and the lipsticks. However, I am quite offended, due to the fact that you have chosen a known homosexual to be your spokesperson. I just find that ludicrous, and a real slap in the face of each and every one of us, who have supported Covergirl all these years. Homosexuality is wrong. It is so wrong.

It goes against everything set forth in the Bible. God does not condone it, nor do many of us. You say you are progressive, and reaching out to all parts of society. I say you are not. You are selling us all down the drain. This product, for years and years, has been a mainstay in homes. I can remember my first Covergirl compact, when I was just a preteen. That you would sell us out like this, is completely thoughtless. What Ellen Degeneres does in her own home, should stay there, and quietly. I do not want to hear she is living/loving someone of her same sex. That is so ungodly. It is unthinkable.

Covergirl is no longer the great company it has been for years. Now, I no longer will buy your product. None of it. My whole family will not, and many of my friends. So I hope you think about this long and hard, because we are the ones who have kept your business going all these years. Not a drop in the bucket, like Ellen Degeneres and her degenerative lifestyle. For once, make a stand for the common person, and say no, we do not want this person to be our spokesperson. I am disgusted, to say the least.

I am a regular buyer of Covergirl Makeup. This time I decided to try the simply powder and eye concealer. I normally wear the liquid foundation in Buff Beige so this is the shade I bought. I was very disappointed to find that it is a much lighter shade than the liquid I'm used to. I'm on a very fixed income and makeup is a luxury for me, so now I have to save to buy another bottle of my regular shade. The store will not replace this because it's been opened. It was bought at Marion Kroger store. The makeup is packaged so you can't tell what shade you have until it is opened. The Buff has always worked for me but this is more a Light or pale beige which I cannot wear. I really feel this was mislabeled.

I recently bought several tubes of your lipstick, shade 430, Bistro Burgundy at Super D Drugs in Munford, TN. Both tubes were only applied less than a dozen times before breaking off flush with the metal cylinder, rendering them unusable to me. I very much like your lipstick and have never experienced such a problem. These were expressly bought for use at work and to carried in my bag. A lipstick that will not roll up but now must be applied with a lip brush isn't a product I can use between client meetings. Is there a place I can mail them for replacements? Please respond as soon as possible so this problem can be corrected.

I am writing to inquire if you have changed the formula or ingredients in your 18 hour Outlast Lipstick! The product looks the same, comes with the lip color, and then a top cover. I have been wearing and enjoying this product for the past several years, never experiencing the lipstick coming off on a drinking glass or cup, and also, within an hour or 2, the lipstick is totally off my lips. I have used this exact product for several years, and honestly, I would apply my lipstick in the morning, and it was still on at bedtime! I bought 4 different packages, and all seem to be having the same adverse effects? That is why I am questioning if you have changed the ingredients in Outlast?

Holy **. I just talked to Covergirl and they tell me they have never heard of my situation before until I read this forum. Liquiline Blast purple eyeliner: I had the same symptoms as many others on this forum. Within two hours of putting it on I had red eyes, puss and mucus coming out of them, very sore and blurred vision for two days after putting it on. You should see the pictures of how "easy, breezy, beautiful" Covergirl made me. Yeah, right! Covergirl told me on the phone that (surprise, surprise) they have never heard of this before. Well, I'm done with this company--makes me feel sick!

There are so many complaints with Cover Girl or is it Cover Boy? After all, that is the role Ellen *** plays in her homosexual relationship. He/she is the male partner. What has happened to Cover Girl? A once professional, reliable company has soured. Your products are suffering as you can see by the complaints and now a homosexual to represent your company.

Do you think the majority of women and teenage girls who buy your products are homosexual ? I am saddened as so many are and will not ever buy another Cover Girl, now Cover Boy product, as well as my friends and family. So sorry you have given into the homosexual pressure. They win. You lose. What a shame!

I have been buying Cover Girl products from my local pharmacy since I can wear makeup and I love your line, all of them, including the Queen collection. I also love to save a dollar or two, and because of these, I'm writing you guys. I went into my Local Family Dollar and I noticed that the Queen Collection was on sale (lots of manicure and Pedicure products) which was a great find; however, when I went to check out, the cashier called her manager over because she wasn't sure whether or not she can accept a coupon that clearly said $1.00 off any Cover Girl product.

To make a long story short, the manager refused to accept the coupon. I was very disappointed that after so many years of shopping your brand that a store like Family Dollar would not validate a coupon that you guys are making available to women like me who love to look good and like to save a dollar or two. Someone needs to know that your brand is being victimized just like I was. I'll never buy anything there again including Cover Girl products. Someone should let Family Dollar management know that $1.00 off coupon for any Cover Girl product means any including a collection like the Queen Collection.

I recently purchased Cover girl simple ageless foundation and concealer. After using for 2 days, my skin dried out horribly and is peeling around my eyes and nose. This looks and feels horrible. I have been covering my face several times a day with Vaseline to combat the dryness. I really don't want to go outside looking like this. I have never had any reactions to any Cover Girl products before. Any ideas on which ingredients to look out for?

I haven't worn foundation in years but I decided to try it again because my skin was doing better so I bought Covergirl trublend liquid foundation and right after I finished doing my makeup, I suddenly felt kind of hot and a little lightheaded. Then my whole body started to sweat and I felt like I wanted to faint so I sat down for a minute and it just kept getting worse so I stumbled to the sink and washed my face with a good cleanser and I could feel the allergic reaction start to subside. I know it was the trublend because it was the only thing out of my ordinary makeup routine that was different today. It scared me so bad. I will definitely not be buying Covergirl again! !

Today I tried Covergirl's new Olay Foundation. The label does say avoid eyes but no information on what to do if contact with the eyes is made. When I went to remove the make up, some of the foundation got into my eyes. They burned so much. I washed them out with water, eye drops and tears. 30 minutes later, my eyes feel almost 100% better. The foundation looked amazing but I'm too scared to wear it again.

Two days ago, I got Covergirl "moisturizing top coat". I applied it at work in the afternoon, and by the time I was leaving home at 5:00, my lips started swelling, with little bumps around the rim. This got worse the next day when my skin became dry, flaky, and painful. It seems like an allergic reaction. Strangely, I have used this product before with no reaction. I had a similar reaction when I used Chapstick before, and had totally stopped using it. I looked it up, and found out both these products contain propyl paraben that can cause contact dermatitis.

I used a brand new Covergirl liquilineblast violet/purple eyeliner for the first time. My eyelids swelled up and my eyes became bloodshot. I wasn't sure that it was the liquilineblast. But I waited two weeks and used it again. The reaction was even worse than the first time, with discharge, swelling, and the whites of my eyes were solid red. I went to eye doctor and had to get antibiotic drops for my eyes.

I always purchase cover girl smoothers translucent medium #715. When using the little "puff" to apply before it is half used it falls apart all over the area where I am applying so I do not get my moneys' worth. They need to do something to prevent this failure in your product. I then have to go out and purchase another because when that happens it is soon gone as it does this every time I apply it.

I always buy the Covergirl lash blast volume mascara in the orange waterproof tube. I loved it, until I got it this time on 11/01/11. It was very clumpy this time, and when I applied it on my lashes, after a hour it starts to flake off and I get black flakes on my face. The brush came apart from the inside of the top. I had to superglue it back on. I never had a problem with your makeup. Just disappointed the makeup is not cheap.

I purchased Covergirl liquilineblast (purple) a few weeks ago. The first time I tried it, my eyes got red, puffy, sore, along with a discharge. Thinking it might be conjunctivitis or an eye infection, I waited until it was all cleared and again, yesterday after using the product it happened again. I always used Covergirl products and never had a problem and will continue, but will never buy this product again. Thank you.

I've used COVERGIRL products most of my life with no problems. A few weeks ago, I bought a bottle of the COVERGIRL Clean liquid makeup and started using it.

On my way to work, I noticed my lower lip was starting to feel funny. By the time I arrived at work, my whole lower lip was terribly swollen and numb. I had to leave work and go home. I took some Benadryl. It went down around bedtime. I didn't realize at the time that it was the COVERGIRL.

A few days later, I used some before going out for dinner. At dinner, my lower lip started swelling and getting numb again. I finally figured it out and quit using the makeup. I haven't had any more trouble. I guess I'll be switching to a new makeup brand.

Sorry, COVERGIRL. You lose. Oh, and the other complaints are exactly right about the stuff being almost impossible to get out of the bottle without using a Q-Tip and digging around to get some out. Boo! This company has really gone downhill.

I have been using the CoverGirl foundation for years and I have always been pleased, although during the last several months, my face had broken out so bad to the point of hives. I have always had clear skin so this was out of the ordinary for me. I never thought that it was my makeup because I have never had a problem with CoverGirl. I stopped using all of my makeup for the past two weeks and my face had almost completely cleared up.

I used my CoverGirl foundation again on Saturday (October 1st) and by the end of the night, my face was covered in huge hives/sores. After this experience and reading all of the reviews, I will never use this makeup again. I am very disappointed and I look terrible.

About a year and a half ago, I used the Covergirl Outlast long wearing lip product. My lips swelled up to 3 times the normal size, they oozed, they burned, they chapped and they peeled. I did not know it was the "moisturizing top coat" that was doing it, so unwittingly I made the problem worse, thinking the "moisturizing top coat" was like a balm. I have never been allergic to anything else, ever.

I purchased a new pressed powder compact. Shortly after purchasing it, the compact mirror falls down in my face. This has happened the last three times of purchasing it. Then, it completely breaks off before the powder is gone. I am thinking of trying another company because this is very aggravating. Thank you for allowing me to let you know what's happening.

I have used COVERGIRL for sensitive skin for years. I have purchased three bottles with the silver top and neither of these bottles release the contents. Was it necessary to change the formula? Luckily, I have some pipe cleaners and was able to get some out of the bottle but this is very unsanitary. If you continue with this formula, the top should have an adapter that helps remove the contents; otherwise, it will be necessary to change brands. To those complaints regarding the eye products, I gave up on the COVERGIRL eye products a long time ago after two eye infections requiring absence from work. I don't need an attorney, just an apology and a reversal to a previously good product.

I purchased and have for the past 30 years Covergirl Make Up, from foundation and powder, to eyeshadow and mascara.

Recently, I purchased a new mascara. I noticed the wand is terribly hard to hold on to, slick and cone-shaped. When I was getting ready for work, with my shirt on already as normal trying to apply my mascara like every other day, the wand slipped out of my fingers, marking my face, shirt and rug on the floor. Now I have to fix my makeup, change my clothes and clean the floor causing me to be late for work.

I would really appreciate it if you would continue to make Covergirl with the standards you have. Just make the mascara wands user-friendly. A little fingergrip would be nice.

After seven months of agonizing pain, anxiety and several hundreds of dollars, I learned I am severely allergic to Imidazolidinyl urea, a toxic chemical found in cosmetics, skin care products, etc. I purchased Covergirl LashBlast and eye concealer in December 2010 (I'm a professional vocalist and work in the salon and beauty industry), and it caused contact dermatitis around my mouth and eyes! I've been trying to get rid of it for seven months and had no idea what was causing it. My allergist confirmed it was my Covergirl concealer and mascara! I'm very angry and I want this toxic product off the market!

I've spent hundreds of dollars in medicine and other skin care products trying to treat the burns and redness. It's very frustrating! My dermatologist says contact dermatitis is very difficult to treat and he said they don't know if it's allergy, stress or eczema. Well, I have multiple sclerosis and this has added stress which I need to avoid for my health. What disgusts me is these cosmetic companies know this chemical causes cancer and severe allergic reactions and put no warning labels on the side. Now I have to look for cosmetics that do not irritate my skin with Imidazolidinyl urea. I am a professional vocalist. My face has to be perfect and I had perfect skin. Now everything irritates my face.

Yesterday I bought a Cover Girl lipstain-outstain. I used it once, and found it extremely difficult to remove. I used two types of facial soap, make-up remover, lotion and finally toothpaste. It also left an awful chemical scent/residue in my throat. I had what seemed to be an upper respiratory allergic reaction wherein my throat closed up and I began to cough. I would like to know what is in the product that could cause this. Also, I have a small baby, and am now afraid to kiss him, as I don't think the residue was fully removed.

I tried Cover Girl Lip Stain and had an immediate reaction to this product. I could not breathe and my lips swelled up and the room was spinning. I ran to remove this product and used cold cream and soap and washed my lips for about 5-6 minutes, reapplying the soap and then used make up remover. I took Benadryl. My lips looked to be about two times their normal size. I felt lethargic. I sat down on my bed with my feet up. I was able to breathe easier in about 15-20 minutes. I sat for about 2 1/2 hours. My lip swelling lasted for about four hours. They were red. The lip stain I used was orange.

I called Cover Girl and they are closed on Sunday. I called on Monday and spoke with Miranda. I told her what happened. She put me on hold and when she came back to the line she asked me if I had "chemical" allergies?" I said yes. She then asked me if I was allergic to "penicillin?" I said yes. I asked her for a list of the ingredients in this product, since it is not listed on the tube I purchased. I was told that she could not give me that information but that I could go back to the drug store where I purchased the product because "they" provide that information to the store where the products are shipped, or she said I could send them a written request for the information. I went to my Rite Aid store and they had no such information. They were going to get it for me but then I found a display for the product at Walgreen's. They had a pad of tear off sheets with the ingredients. I notified Rite Aid that I had the information.

I was scared by this reaction and quite appalled by the response from the representative that spoke with me. If the information that she accessed told her to ask me about "penicillin" allergy, then it makes me feel that there must have been some testing done in the trials of this product that indicated that persons with penicillin allergy had a "reaction" to this "lip stain." Why are they not printing this on the product just like peanut allergy warnings?

I've always used Covergirl clean oil control liquid face makeup. I like your products but the new bottle with the silver top is like trying to get ketchup from a bottle. Its impossible trying to get any makeup out unless I use a q tip and insert it into the bottle. Can you please design a better bottle for these products!? Thanks.

I have used CoverGirl concealer for years but the last 5 or 6 tubes have lost the foam rubber and are now not usable. This as with all products are not cheap. I would greatly appreciate some kind of reimbursement. If not, I have no choice but to look for another brand of concealer to use. Thank you in advance.

I've used Cover Girl products for years. I recently purchased Cover Girl's Liquiline eyeliner in purple, Lash Blast mascara and eye shadow. When I used them together, it caused a horrible allergic reaction to my eyes. They became red, irritable, swollen and had a discharge. This lasted for 3 days. I waited two weeks and tried each item separately to see if I could narrow down which one caused the reaction. I had no problem with the mascara or eye shadow but when I used the eye liner a 2nd time, the exact same reaction occurred. I do not wear contacts nor was it pink eye. This reaction is very painful, so if you have a similar reaction, I definitely recommend going to your doctor. I'm very disappointed.

Around early July of this year, I had a severe allergic reaction to Cover Girl's Outlast Lip Stain that resulted in swelling, burning, small blister-like bumps, and extreme chapping and peeling. This went on for two to three weeks. I attempted to test the product once again in August and had the exact same results. I contacted Cover Girl by phone on 8/23/10 and a woman named Chantal stated that she would forward my complaint to their Health & Safety Department.

I purchased the cover girl lip stain and was very dissatisfied with this product. I buy all the other products and this one was the first I did and cannot use. Thank you.

I am writing to complain about one of your products, Covergirl and Olay. Now I have only ever worn mineral foundation but that was about 2 times. I have seen this product advertised everywhere and thought it looked great, so I purchased it. Now seriously I have only worn this product 3 times. I brought it on Saturday 14th August, and these are photo's from wearing it only 3 times. Photos were taken on Wednesday 18th.

My face as always been smooth and soft. I have never had a breakout. I have attached one photo of what it was like last week - it is a webcam pic. I have never had a breakout like this and am so angry because all I heard was good things about this product and thought it would be good to put it on for more confidence and start going out (as i have social phobia). And since yesterday I haven't even been able to leave the house because of how red, sore and awful it looks (I cant even go to the store to get bread or anything).

What do you put in it anyway? How do yous get so much positive feedback on this product. I am just letting you know I will be looking into what action I can take because of this, even for false advertising due to the fact that you don't list any side effects for certain people. Maybe even try today tonight as I am furious! Also I have two witnesses to back me up and prove I had only worn it 3 time between Saturday and Wednesday including my psychiatrist. And every time I used it, I would wash it off with my Nutrogena face scrub twice, then put a face mask on. (this is my usual routine every night even before using this product). Do You even use this product yourself?

I just wanted to complain about the new Covergirl compacts for face powder. I don't like them because they are hard to open. Anyone with nails probably ends up breaking them, like I had due to how hard it is to open the compact. Then after I fight with it for several minutes, I ended up sticking my broken nail right in the powder. Please go back to the old compacts or at least make them easier to open.

I have been using cover girl for many years and really did not have any complaints until now. I need to replace my foundation. I always used #545 warm beige. The new liquid foundation is in a new container with the same # and color is completely different. CG hasn't, not that I'm aware of, made any mention of discontinuing certain shades, especially in the store to its consumers. I cannot use the new color #545 and have no idea which color or brand to use now. There isn't another CG number or shade comparable to the old shade 545. So why did CG use the same #? Why did they change the color on this and other products. Thank you. Ex-CG consumer.

I noticed that you have Ellen Degeneres, Queen Latifah and Drew Barrymore as your spokeswomen, which is great, but unrealistic. All these women are beautiful, so of course your products are going to look great on them! I am 57 years old and a little overweight. I would much rather see the average woman (take someone like me) and let Covergirl show what they can really do, rather than someone who is a famous celebrity who can afford the price to look phenomenal!

Covergirl Clean Liquid Make-up which is fragrance-free has apparently changed their recipe. The new bottles with the silver cap have makeup so thick that it cannot be shaken, preventing it from coming to the top of the bottle where it can be put on the finger. I have tried everything to thin it or to make it useable. But nothing has worked, so I have two bottles of make-up that I cannot use.

I received a Covergirl "smoky shadow blast" for my birthday and was very excited. That excitement disappeared as soon as I used it, because the whole shadow stick broke.

Your packaging of Covergirl Simply Ageless foundation is a disaster. I pried and twisted and was totally frustrated for days. Then, when I finally got it open, using those rubberized pads (dishwashing gloves could be used too), I find that the color is much too light! I bought the color that I was so satisfied in the pressed powder form which is no longer available.

Bottom line? I spent a lot of money for a product that is disappointing, and I can't believe Covergirl test-market this packaging before the product hit the shelves. I have been a user of Covergirl products for years, but unless you replace this product with the next darker shade, I will think twice about further purchases. I wasted nearly $13.00 on a product I can't use and the packaging was a real turnoff!

I've been a faithful Covergirl makeup user for as long as I remember. I love your products. I do have to tell you that your new look of compact hard powder is almost impossible to open up! What's with that? What's the trick? I wake up early and half asleep, I need to fiddle and fight to open it! It's frustrating and annoying! I hope you fix the problem and bring back the older style. It looks great and still works fantastic but!?

I think Covergirl should remove Rihanna as its spokesperson. At one point in time, I would say she has a good girl image. Now she just looks like she wants to sell sex. All her latest videos expect one just have too much sexual reference. I would not let my child look up to her which I would never anyway but she is getting older and I guess her sexuality has become what she has to use to get ahead. I think she has become very distasteful. Even one of the mags that she was covering her private areas was just nasty. She is no spokesperson I would buy something because of.

I have been using Covergirl for many years and really did not have any complaints until now. I had to replace my pressed powder. I always used #145, warm beige. The new powder in a new container with the same # and color is completely different. I don't understand why this is so. I cannot use the powder and have no idea which color to use. Please reply. Thank you.

I recently purchased a Cover Girl lip stain product, a marker-style pen which the advertising stated would deliver lip color lasting for hours. The ad showed glossy, beautifully colored lips. The actual product; however, it was like a thin watercolor that dried on the lips with the effect achieved by little girls who use their paint boxes for makeup. The color, which is completely different from that shown on the tube, lasted about half an hour. Oh, well, I thought, I can use it as a lip liner before applying lipstick. Wrong. A few days after purchasing the product, the tip no longer delivered any color at all. Suggestion: the company would do well to spend less money on full page ads and more on delivering a decent product. The lip stain pen cost about $10. What a waste! The makeup consultant, entirely courteous, explained that since I hadn't kept my bill, no accommodation could be made. I can, however, avoid Cover Girl in the future and alert others to this rip-off.

I used the Covergirl foundation for the first time. The coverage was okay; the color, great. But after two uses, my face broke out with huge zits. This is unusual for me, because zits were rarely present even during my teen years. I am 57 years old, and the product was Superstay Micro-Flex Formula.

The new Ellen commercial is absolutely disgusting. I have a young daughter who I do not want growing up thinking that inner beauty is not as important as outer beauty. Shame on you Covergirl! I don't care if it was meant to be funny. When I first heard it, I was listening to the t.v. and not watching it. My mouth dropped, I couldn't believe my ears! Pathetic! Absolutely unbelievable.

I really think the new cover girl ad featuring Ellen DeGeneres is totally out of order. I can not believe that with all the teenage girls struggling with weight and image that someone would allow this advert on TV, saying that outer beauty is more important than inner beauty is outrageous. Even it was meant as a joke, there is somethings that shouldn't be joked about.

I bought CoverGirl Lash Blast mascara and had to see a doctor because it caused a reaction. My doctor said that it was the worst reaction in the eyes he had seen in five years. I had to go back twice because the infection was so bad. I just wanted to get the word out because my eyes still feel like they have sand in them and this happened in November.

I too was DISGUSTED by the Cover Girl commercial featuring Ellen Degeneres in which she states that outer beauty is more important tan inner beauty. In my teenage years, I did some light modeling but I was ALWAYS taught that inner beauty was more important. I am now a nurse and have worked in burn units in the past where many people (especially children and teenagers) struggle to regain their self esteem and self worth after a disfiguring injury.
I too am boycotting Cover Girl AND anything related to Ellen. In this day and age, I can not BELIEVE that a cosmetics company would stoop to such unthinkable levels to sell their products.

SHAME ON COVER GIRL AND SHAME ON ELLEN!!!!!

Cover Girl TruBlend Microminerals is crap crap crap. The name itself is a joke. It does the opposite of blend. And you can't spread it over your face because it just sticks to your face in blotches. Cakes on. Irritates the skin. Causes break outs. I could go on forever... this product is crap-ola. Don't waste your money.

I'd like to place a complaint against Cover Girl and Olay for their commercial for their Simply Ageless Foundation. My problem is with the statement: Inner beauty is important, but not nearly as important as outer beauty." Any preteen or teenager that sees this commercial is receiving the message that how you look is more important than how smart you are or how nice you are. This message is giving the "pretty" people of the world an excuse to be mean and feel like they're better than the smart people and the nice people because they're what the world considers pretty. There is no reason that the smart and nice people should be treated like lesser beings just because they don't fall into the category of what the world says is beautiful. I think you should really rethink that statement and realize that although the product is aimed at an older generation the younger generations will still see the commercial and hear the message that in the end beauty is the most important thing in life.

I had been using the CG Outlast products for years. 3 weeks ago, literally over night, I developed an allergic reaction. My lips got swollen, tingly, they burned, itched and the only relief was cold compresses and ice packs. Lotions and blistex burned. After 2 weeks of thinking these awful symptoms would subside, I saw my doctor who prescribed a Medrol Dose Pack (cortisone). It worked. Along with that I have been using an OTC antiobiotic cream. By the 2nd day of the dose pack, I was getting relief and today I took my last pill.

My lips are almost normal again. They are still slightly chapped,they tingle from time to time, and I still can not wear lipstick. I have thrown away all of my long lasting-type lipsticks and will have to start completely over. That is quite a task considering it took years for me to find my favorite colors the "trial and error" way. I would encourage anyone with these symptoms to see her doctor right away and ask for the Medrol dose pack, to treat this as an allergic reaction.

I was extremely upset to see the new covergirl commerical with Ellen degeneris. It was a simple commercial for makeup, but ellen's line was to the gist of "what's on the inside isn't nearly as important as what's on the outside".. I can't believe an activist like her would resort to that! I don think this is being sensitive, but I can't imagine any mother wanting her daughter to hear that. There's a line that this commerical crossed, and I'm personally boycotting covergirl for this, and I hope others do the same.

color of lip stain is nothing like the tube colors are very different they cost about 6.00 a tube

I am writing to complain about cover girl lipstick. I began using product solely based on the warm, cool and neutral packaging. I was always pleased with the warm color on my lips and knew precisely the color spectrum to choose from. However, [they] no longer market your lip products that way and I am sorry to say I may have to switch brands. Could someone please tell me who came up with the idea to eliminate an absolutely fool-proof way to purchase lip products?

I myself Just watched COVER GIRL commercial with Ellen Degeneres.. I am not sure why it has taken me so long to view it as it has been out for some time. I dropped down on to the couch right after listening to this..back in 1998 the reason why Mattel changed the appearance of Barbie is because little girls impact on the way society looks upon them. And this could hurt someones self esteem, and could damage the way someone looks upon ones self. And here it is a company who makes millions of dollars in a week is advertising with the help of Ellen to young ladies, woman, children that inner beauty is ok to have but what matters most is the outter beauty.

Anorexia is an illness that occurs mainly in teenage girls, although increasingly boys suffer from it too. People with anorexia are obsessed with being thin and are terrified of gaining weight. As a result, they starve themselves (especially avoiding high-calorie foods), and exercise obsessively until they become extremely thin and well below the normal weight for their age and height.

Bulimia usually affects women in their early to mid-twenties. People with bulimia are also terrified of gaining weight, but they can usually keep within a normal weight. This is because they eat very large amounts of fattening food (called 'bingeing'), but then get rid of that food by vomiting or by taking laxatives.

Where teenagers, young ladies, wifes, mothers are dieing daily - a major militi million dollar company is advertising this?


I use a combination of Covergirl and Maybelline cosmetics and have been doing so for almost ten years. This past fall (2008) my eyes became itchy, read, and would water a lot. It was almost unbearable to keep make-up on my eyes. It got so bad that I went to the doctor and was told I had allergic conjunctivitis. He said he did not think it had anything to do with my make-up and gave me some eye drops. I had a hunch he was wrong, so I changed to the Maybelline version of the Covergirl eyeliner I had been using and got a new bottle of mascara. This combined with the eye drops cleared up my problem.

A couple months later I switched from a Maybelline foundation to a Covergirl one, specifically Covergirls TRUBlend products. My powder, concealer, and blush had been Covergirl, but I also switched them to the TRUBlend version of the items. My eyes began watering and getting itchy again. I was not sure what was going on, but the longer I used the products the worse it got. I would be fine when I put the make-up on, but if at any point in the day the make-up runs, or a particle blows into my eye, my eyes go haywire, sometimes watering and stinging so bad I can hardly see. Once this happened while I was driving 70 miles an hour on the freeway, it was scary! I know for a fact that it is Covergirl products because I have quit using them and the problem has subsided. I am wondering if Covergirl changed the formula of their products and failed to inform the consumer. Although the TRUBlend products were a first time use for me intitialy, I had used other such Covergirl products before and been fine. In addition I had been using the same eye liner for probably a year before it ever gave me a problem.

This is why I think they changed their formula. As a consumer I believe I have a right to know when companies change the formula of their products. Because I did not know of a formula change it took me a few months before suddenly stopping all use of Covergirl products, and imagine my surprise when my eyes cleared up almost instantly. I am lucky the allergic reaction was not more serious.

The make-up caused my eyes to have an allergic reaction, getting so bad that one of the last times I wore the make-up my eyes stung so bad I could hardly see. I wasted a lot of money continuing to buy Covergirl products, not realizing that was the problem. In addition I had to visit the doctor and get a prescription to resolve the fall 2008 episode.

Simply put, Rihanna should no longer be a spokeswoman for your company. As the mother of impressionable daughters, it's hard enough to instill what is acceptable and what is not. While it is Rihanna's decision that she has chosen to go back to her abuser, it's not what Covergirl should be promoting to women of all ages. By keeping her on as spokeswoman and contiuning to run her ads, you are telling the women of America that you agree with her choice. Shame on you, and until the ads are pulled, I will no longer purchase anything from your company, nor will I allow my daughters to.

The physical damage could come at the cost of any woman who stays in an abusive relationship because they see no consequences for Rihanna.

Cover Girl is sending the worst possible message to young women and young men as well by condoning and/or putting ones head in the sand... Have they forgotten that there is no exuse for abuse? The media has a moral obligation to it's viewers as the majority of viewers are easily swayed by what they see on television. The message that these young people are seeing in their commercials is that it is ok to be battered or be a batterer and profit from it!

Just the other day I tossed a young man out of my home who felt that it was cool to be verbally abusive in his demeanor and this is what the media has portrayed! Until Rhianna is removed from the Cover Girl commercials, I will not buy their products nor will I let my friends buy it either. FYI, this is a perfect oppertunity for Cover Girl to take a moral stand publicly and announce in their commercials that they do not condone domestic violence of any nature.


How do I return some bad makeup. I bought a powder compact over Christmas at a CVS store. I didn't keep the receipt. I took it out to start using it and it is like sand. It leaves actual crystal sand like type stuff all over my face. It isn't smooth. I just want my money back...as I used it once--how do I go about sending it to them? I do not see a Covergirl contact button on their website? Seems like they would want this one back.

The professional all-in-one black mascara (purchased brand new from local CVS) was completely dried out and would not even adhere to eyelashes. What a ripoff!

No, I did not keep the receipt as the package was sealed and I would have never thought the merchandise would be defective and unusable. With a loss of nearly $7 during these times, that is nothing to sneeze at for working people who have come to know and trust certain brands. I am very disappointed in CoverGirl products now.


Yesterday I saw the new COVER GIRL commercial with Ellen Degeneres. I love Ellen and agree that she is beautiful, but I was APPALLED at what came out of her mouth. Inner beauty is important, but outer beauty is more important. SAY WHAT?

Is this what Cover Girl wants to present to their consumers? CG cosmetics are reasonably priced, so I would imagine that their line is aimed at teenagers and young women. How DARE they try to get girls to believe that outer beauty is more important than inner beauty? They are completely undermining what mothers and teachers are trying to teach girls, that inner beauty is more important. I WILL NO LONGER BE PURCHASING ANY COVER GIRL PRODUCTS. I cannot believe you are pushing a line like that on women.


I have worn your make-up all of my adult life. I am now 61. Tonight on TV I just saw Ellen DeGeneres advertising

your product. This upset me because, make-up is to make one beautiful, glamorous, ****, feminine, girlish. I doubt she fits any of these categories. I will never buy your make-up again. I am tired of having this gay thing shoved at me day and night, now it is in cover girl ads.

i bought some outlast lipstick and the end of the brush scratches my lip when i try to lined my lips and then the rest of my lip? i love the shade but it hurts to use it.

I purchased Cover Girl Lip Stain. It is called lip Stain. I bought the product because I am a scrub nurse and wear a mask almost all day long. I thought it would stau on for the duration. I was very upset. I goes great on your bottom lip-but somehow I cannot get it to apply to my upper lip. I ever tried to apply to my bottom lip and then blot-that dosesn't work. I've tried to contact Cover Girl-no answer. Can someone please help me. I use several Cover girl products.

in watching the commercial for cover girl simply ageless, i was appalled that both ellen the big star and covergirl would have such an add to say. Inner beauty is important BUT not nearly as important as outer beauty is this what we wish to teach our young girls of today? i have to agree this commercial is so wrong in so many ways to have that said the way it is. its promoting superficialness in every way.

women and young girls emotional well being should be taken into effect here.

I used the Covergirl Outlast all day lip color. It did notheing that it claimed to. It nt only did not last 16 hours, it didn't last 20 minutes ! It was false advertisement

It was a waste of money


I have seen the commerical for Simply Ageless by cover girl. Eellen Degeneres does the commerical, I dont care about her doing the commerical, but what bothers me the most is she says that Inner beauty is important but outer beauty is more important. We are trying to teach our young people that inner beauty is very important, I have a young daughter of 23 and I am trying to teach her that inner beauty is very important, but she sees someone like Eellen a big star, and thinks if I dont use that cream I won't be beautifull. I am one of them, I am not a beauty women on the outside but I am on the inside. I feel either this commerical should be taken off the air.

I am very afraid that young girls won't think they are beautifull because they don't use these cream. I can see these young girls committing suicide, because of this commerical. Especially if they are not beautifull on the outside.


i spent 6.00 on cover girl liqued eyeliner when attempting to use it it does not leave a solid line when you spend the money on a product you want it to work and once it is open the store will not exchange it

I bought Cover Girl Lash Blast mascara. It's the worst mascara I've ever used. It clumps all my eyelashes together and WON'T WASH OFF! I spent 8 bucks on this product. Also, I had called the company to inquire whether they used animal testing and told no. I later found out this is a COMPLETE lie. They are one of the biggest animal testing companies!!! Will never buy Cover Girl again!


Cover Girl Cosmetics product Fantastic Lash clumps on the lash and when the wand is inserted into the tube and you pull it back out the mascara is saturated on the wand leaving you to have to scrape the wand along the outer edges of the tubes to take off some of the mascara, not a very good product and would not purchase it again.

In this trying time I could have used the money that was used to purchase this product could in the future be used on something more economical but it was a lesson well learned.

I used the Covergirl Marathon Mascara. It doesn't wash off, not even with eye makeup remover! This is the worst mascara i have ever used.

Disrupted sleep.

Why is Ellen Degeneres a Cover Girl? She is tom boyish and represents less than 1% of the population. I would think [they] would want to influence the majority of women, not the extremely small minority, which she represents. I [am] wondering why you chose someone who acts and dress more like a male than someone feminine who represents the majority of the female population?

I am very disapointed with Cover Girl. I have used [their] products for years; but now wonder if I should go to Revlon or Maybeline.

I am not complaining about anyone in your company and I'm certainly not planning to sue anyone. I tried to contact your company by phone, using the number on the back of the product packaging, with no success. I have used Cover Girl pressed powder for years. Warm beige is a good shade for me and I appreciate this product.

The only question I have is this: why do the hinges on the compact consistently break long before the powder is used up? Once that happens, I can no longer tuck it in my purse and be sure it won't make a mess. If I leave the one with the broken hinge in a drawer with my use-only-at-home make up, the cover falls off and then, of course, the powder dries out. A stronger hinge--that's all I'm asking for!


I purchased some make-up from Walgreens the Queen Latifah version. I used it from time-to-time and I would get minor itching and didn't think nothing of it. Until two teachers passed by my office one morning and told me that my face was swollen on the left side of my face. I stood, perplexed and fearful. I then hurried to the restroom only to discover that they were correct.

I still did not realize it was the make-up until the following day when a teacher call my office and ask would I come monitor her students so she could go to the restroom. When I walked in she told me that she appreciated me doing this and I replied, no problem. I then sat down and look around the room as the students tested.

All of a sudden my face began burning profusely. Especially on the left side of my face. I then touch the cheek area of my face lightly only to observe my skin rubbing off on my hand. When the teacher came back, she noticed too. She was shocked because she stated that I didn't see your face looking like that before I left. That was then I decided to rush to the restroom to remove the make-up from my face.


As a result,over the weeks I have had my office door shut. Colleagues making assumptions of me getting beaten-up when I am totally single. Not to mention, a cafeteria monitor sharing with me what the students were asking her if I got into a fight or a bad car accident. Mind you, my face has not looked like this EVER!

Had I known this product would have done my face like this, I would have opt not to purchased it, I assure you! I still have a complex because of it and you can ask any of my colleagues and they would attest that I am not a vain/shallow individual. I was so embarrassed/scared until I had taken off work to go seek a dermatologist because of it.

Once I got a dermatologist to fit me in The first thing he said was, oh my goodness, what did you get into? I lost it because I knew this had never happened to me before, nor have I refrained from my normal turkey, fish,chicken and veggie diet. Never would I have thought that using Cover Girl make-up will caused this mess!!! I am left with Dermatology and prescription bills!! Please let me know where to send the pictures of this horrific experience simply because if I have to look at it on a daily basis, this company can at least look at it temporarily!!! I want my money back from every dime I had to spend because of this freaking make-up!!!

With the intervention of the dermatoligist, I am still not looking my normal self. The dark spots have diminished some but not as much where areas I would emphasize to stop the shine. For instance, under my eyes, forehead, cheek area, and between the chin and cheek area.



I used cover girl liquid pencil eye liner now my eyes are swollen shut. I have used other brands of liquid eye liner and this has never happened before- my eyes burn. has any one else experienced this?


red -swollen- BURNING- eyes

Hi, I am a Covergirl make-up fan, and use it everyday. I never have any problems with the products I have used. Recently I have tried the new Covergirl Volume Exact mascara. It clumps its thick and chunky going on.


Quantcast