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Though expensive, Clinique is quite popular because of its supposed hypoallergenic qualities and what many women believe to be its ability to restore skin that has seen better days. No one disagrees that it's expensive. Whether its other qualities are real or hoped-for is another matter.
Kelley of Anchorage AK (07/22/08)
I used Clinique's line of acne products- the cleanser, toner & lotion. My face immediately began to itch & burn. I woke up the next day to find my face was completely red and puffy- so puffy that there were huge bags under my eyes. And, my face was still itching and burning. I have no idea what is in this line of products, but I have never had a reaction like this to any other facial cleansing system.
Crystal of Tobyhanna PA (04/22/08)
The Manager was extremely rude...and gave me false information about thier products
Imbarrassment and emotional pain
Gillian of Kings Park NY (01/10/08)
I was given samples of skin care products from a Clinique representative. When I used the Clarifying Lotion #2, it made the area of my lower forehead between my eyebrows burn and bleed. I now have a big scabby sore there.
Hailie of Seattle WA (06/12/07)
I decided buy a high quality skin care system. Clinique has always been good to me in the past so I bought the three-part skin care system. Used it as directed for the last two months and although my skin looks healthier, if you look closer at my face, all of my pores have become completely full, turning them into whiteheads.
So instead of buying 6$ face wash and 6$ moisturizer, I spend about 50$ on making my face completely unhealthy. Not only do I now have to find a REAL dermatologist about this, I have to fix it and pay to get it fixed. As if Clinique didn't already cost more than almost anything else.
Janie of Coldwater MS (04/05/07)
I bought clinique liquid make-up and got a drop on my pants. The Clinique
web site will not contact me with what to use to get this out of my pants. I have tried everything..even the cleaners. There should be a warning on the bottle that tells you the that the make-up WILL stain and won't come out of cloths..The Macy's store (in Memphis Tn) sold it to me and said they had no idea what would take the stain out!!!!
Help!!!!
Two tops and 2 pair pants ruined with
make-up stains.....(I do wear a jacket
over the tops so I don't throw them away)
Fran of Millburn NJ (02/26/05)
I used Clinique's Advanced Cream Self-Repair system cream prior to retiring for the evening. I woke up with a swollen face and neck. All areas I spread the cream on reacted the same way - contact dermatitis. I have used other Clinique products, and never had such a reaction.
I went to the doctor, because my eyes were swollen shut. The doctor claims this will continue for a couple of weeks, and the swelling around my eyes should subside within 3 days. In the meantime, I cannot drive due to a lack of peripheral vision due to swelling. I am a busy mother of five children, and this is adversely affecting my ability to carry on my responsibilities. My face is swollen to more than twice it's size and is painful. The glands in my neck are swollen and painful as well. I cannot believe that a product that claims to be hypoallergenic can produce such an intense contact dermatitis reaction. I have never had such a reaction to anything in my life. A warning should appear on Clinique products stating that this is a possibility, as now I see others have had similar experiences. The ladies at the counter do NOT warn you of this possibility. This needs to change.
Julie of New York NY (02/12/05)
I used a number of Clinique products on my face for 2 yrs with no problems. Then my face began to break out, so I switched from the Dramatically Different moisturizer to a lighter moisturizer that was recommended to me by a Clinique rep, Moisture In-Line Oil Free moisturizer. When my skin continued to break out, I stopped using moisturizer altogether and only cleaned my skin with Clarifying Lotion 2, which I was told by an online Clinique rep would be fine to use without moisturizer, since it contains glycerin and denatured alcohol. After several months of using just the exfoliator, however, I got a dry patch below my mouth that wouldn't go away. I went to a dermatologist at Columbia University Medical Center and she recommended that I use a topical cortisone cream for 3-5 days and switch to Cetaphil cleanser and moisturizer. I knew it was the Clinique stuff that was the problem so I skipped the cortisone cream. Changing to Cetaphil solved all my problems--no breakouts or dry skin. Even my dermatologist was surprised that the cortisone cream was unnecessary, that it was the Clinique product alone that caused the problem.
I had a lot of Clinique products to toss! Fortunately my skin has slowly recovered from the blemish scars and roughness. I still use Clinique lipgloss and mascara without problems.
Judy of Maryville TN (06/01/04)
I have used Clinique for more than 30 years and have no plans to switch, however, must tell you how unhappy I am with the new plunger on the Dramatically Different Moisturizing Lotion. It plugs up and when I press hard, it squirts out in my hand, on my clothes, on the counter. Good idea for hand lotion where much is pumped into the hand, but for small amounts to be put on fingertips for application to the face, I'd prefer the orginal top. In fact, I remove the plunger when I need to apply the lotion. Please start adding the top to the package for those who, like my Mother and myself, do not like the plunger.
Alice of Bucyrus KS (12/30/03)
I received a card in the mail to try a new fragrance from Clinique. I have taken this card two different times to the Jones Store in Oak Park Mall, Overland Park, Ks and both times they tell me they are out of the samples.
I am disappointed that Clinique puts the cards out and then does not supply the products to the stores. I live a long distance from the Jones Store and feel that if Clinique is going to mail the cards they should supply the products as I am an avid Clinique user.
Ester of Haifa ISRAEL (10/23/03)
I have been using Clinique Perfume and body smoother for approximately 10 years and never had a problem. The perfume is called Aromatic Elixir. The last bottle of perfume which I received a couple of months ago and was purchased in the States I used for the first time about 2 weeks ago. When I sprayed it on my neck I received an immediate burning sensation and my neck turned very red. I also sprayed on the insides of my elbows with the same reaction. A couple of days later I broke out in a a dreadful rash and my skin on my neck and chest felt very rough. I went to a dermatologist who diagnosed contact dermatitis and prescribed a cortizone based ointment. I have been using this for five days already and although my skin has improved the rash hasn't completely disappeared yet. With the perfume I also received two tubes of the Body smoother. I used the first tube with no ill effects but am afraid to try the second one as the colour is different from what I've used before. It has a pearl like colour.
Karen of New Hope MN (07/20/02)
used free sample of face cleanser followed by turnaround cream. That evening face felt hot, swelled and developed a chemical burn and terrible damage to my skin. According to my surgeon I had a systemic reaction. Glands on the side of my face by my ears continued to swell when I would get tired. I got a lump in my beast due to my whole immune system being impacted. I even lost eyebrow! I used to have a complexion that people would walk up to me and comment how nice it was and since I was in my 50s my face has not recovered and the texture became like leather and I had bumps under my skin that cortisone did not rectify. I went to a homeopath and their treatment elimated the bumps, which had to be repeated when they would again appear. I was in job transition and when my face was swollen and burned I would not even go out of my home. It has negatively affected my self-image. It took Clinique months to get the ingredients to my dermatologist for testing to find out I was allergic to EVERY ingredient in their hypoallergenic face wash! Not to mention additional ingredients in the turnaround cream.
My face is permanently damaged and now very sensitive to products, although I seem able to use cetaphil, doctor recommended, Shaklee, to a degree, and now another product. Clinique seems to be very damaging to me. My eyebrows were affected but in general my complexion has been ruined. My complexion was one of my assets and becaue I was in my 50s my skin did not recover and in order to receive help it is not covered because insurance considers it cosmetic. I spent for prescriptions, co-pays, time from work, visits to the homeopath and remdies and the visit to the surgeon, the distress with a lump in my breast and my ruined skin when I was supposed to be looking for a job!
Cindy of Statesville NC (03/25/02)
I just read the complaint against Estee Lauder regarding discontinuing foundation shades for women of color. Well, don't feel like the Lone Ranger! I have used Clinique since 1976 and several years ago they discontinued Fawn Beige in the extra help line. I made do with Ivory Bisque for a couple of years and then I discovered they have not only done away with THAT color, but the ENTIRE FOUNDATION LINE! I tried four different other lines in Clinique, all of them TERRIBLE. Why must they do away with a wonderful line of make up when each sales clerk has told me it was one of their top sellers???????
I can no longer use Clinique and have switched to its parent company Estee Lauder. HOWEVER, if I thought $18.75 was bad for 1.25 fl. oz. of Clinique.......ask me how sick I am to have to pay $33.00 for 1.00 fl. oz now?
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