Clinique

I have never used this website, so I'm not going to enclose my personal details since this is privately owned. However, I still wanted to make complaint about Clinique. I do not know the reason why they are discontinuing several products and come with new ones with jacked up price. First is the moisture on-line. I really liked that cream and used it for over 10 years. One day I visited mall to buy it. Then, I was recommended this new cream wrinkle control or whatever, which hurts my face! I've suffered quite a bit. It was red, swollen, and I had these skin inflammations with what appeared to be raised pores. I've switched to Avene ever since for moisturizing cream.

On another occasion, my daughter used the sample from the company. It was a small cream (pinkish color, green lid) for face. Her skin was peeling. She had to see a doctor. The doctor told her to stop immediately prescribed her a topical cream (steroid) because the reaction was so bad! I've visited the store again for the foundation. I used 'coral' and now it's gone too. I really hate how they are changing their products like this and jacking up price for what? It's causing allergies and making us waste our money paying full price for things that we wouldn't be able to use.

I'm not sure if it's just in London, but so far my experience with Clinique in London, ON has been horrible. People who work are unhelpful. They make you wait needlessly and heavily lack respect and sincerity, compared to others. On the other hand, people I saw in Ann Arbor, MI had been very helpful and their stuff is much cheaper than in Canada (no tax). If you keep going on like this Clinique, it will only mean your demise. You have lost another customer!

I will never ever make the mistake of using a Clinique product again as long as I live. I used the Clinique Dramatically Different Moisturizing Lotion - and boy was it! My face is red and burning. My eyes are puffy. My skin is itching. And basically my face looks disgusting. Up until yesterday, I had perfect, soft, unblemished skin. Clinique has ruined my skin. I hope it is temporary but I am going to see my doctor about it.

I have been a Clinique customer for 35 years and especially love their blush and lipstick. For 25 years, I had no problem with the blush compact. I never had one break at all but about 10 years ago, I noticed that the compacts started breaking at the hinge after about 1 to 2 months of use. It would progress from one piece of plastic at one hinge to the entire covering of both hinges making it necessary to use a rubber band to secure the lid.

I was looking for a simple skin care solution, that is reasonably priced. I thought that Clinique was a good brand to try. How wrong wasI! My face has broken out all around the chin area and I have small white bumps around my temple area. I have never had such problems with my skin before. I went to the counter last week, and complained, and was told that it was impurities working their way out. As of 5 minutes ago, I will never use the product again, and am taking the product back immediately to get my money back on the product.

I bought Clinique BB cream from Dubai duty free. As I heard so many reviews & as I was not able to get BB cream from Saudi Arabia, I got this. I started applying this last week and after I applied this cream, my skin became super dry and flaky even though I have oily skin. First, I thought it's because of the first time application. But when ever I apply this cream, my skin turns dry and itching. I am just 20 years old and I got it from my pocket money that my dad gave. What do I do now? Will you exchange the product for me? I wasted my money.

I was in Kalispell on 8/16 (5 hours from my home in MT) and shopped for a lipstick because I was getting low. Because of a special offering, I also bought a chubby stick to qualify for the special. I love the chubby stick and some of the new products in the special pouch. I appreciate the feeling of the chubby stick product so much that I decided to return the unused lipstick for another chubby stick. I went to the Clinique counter at Macy's nearest to where I live. I explained about the exchange and showed my receipt. I was told that it was unacceptable for them to accept my unused lipstick because I bought it from another Clinique counter.

Today, 9/19, I took time out of my day to call Clinique counter where I bought the original chubby stick to explain that it would be weeks, perhaps months, before I could get back to Kalispell to return the product. I wanted their approval to wait for that long. I was told that I should be able to exchange or return products at any Clinique vendor even though the store is different (Kalispell is Herberger's and the local counter is located in Macy's). I would like your assurance that I will not have to argue with the store about this. A reimbursement for the trouble would be great but at the very least, an assurance that I will not have to travel five hours to the original counter for an exchange is expected.

My daughter bought a product called super balanced make-up (a foundation). After applying it to her face, her top and bottom eyelids got itchy, turned red and blew up. It lasted for a good 24 hours. Initially we thought it was allergies until we did a process of elimination. She had to take 4 medications to calm down the condition. The loss involved is missing school as she is only 16. And, her being very uncomfortable for weeks. The condition is clearing up now.

I have used Clinique Aromatics Elixir perfume spray for many years. I adore it, so many people stop me and ask me the name of my perfume. Yes, I do tell them! But my big problem after a brief number of sprays, the spray top gives up. I have tried switching tops around, no go. I have 4 open bottles at the moment. Any answer to this problem? I would be most happy to know. Perfumes have been bought in UK and Italy. What can one do? I look forward to an early reply thank you.

I started using the Clinique products about two months ago and the results were perfect at first. It's not until now I've realized that all the pimples and permanent marks I have on my face must have been caused by my Clinique products. I have never had any problems with my skin not even with pimples. Since the first week of January until now, I have received weekly that have left strange pimples resulting in marks/scars on my face and it was worse in the beginning. The worst signs are on my cheeks and forehead where darker spots have been left because of the products. I started using the face scrub and Repairwear Laser Focus combined with the very dry night and day cream (SPF25). I also feel an itchy burning feeling. I'm going back to the store today to complain about the products since I should have some kind of consumer rights here in Sweden. Please, there is something wrong with Clinique's products. Stop buying their expensive and ineffective chemical creams!

I have used Clinique products for over 30 years and never had a problem. I bought a bottle of foundation and initially did not have a problem with it. About halfway through the bottle, when I applied the makeup, my eyes would water and turn very red when applied to my face. Last week, I applied the last content of the bottle, and my eyes and face burned--they turned a bright red and my eyes would not stop watering. It was quite scary and took a few hours before the redness in my face subsided. There was not a rash; my skin and eyes just turned a bright red.

I don't know if I have developed an allergy to the product or if the product went bad. I also wonder if Clinique has changed its formula. I took an antihistamine, and it did seem to help my eyes a bit, but not much.

I used Cliniques dramatically, different gel 3 nights ago, what a mistake. After application, my face felt somewhat drier, but nothing I couldn't handle. I went to sleep and woke in horror. My face upon opening my eyes felt different. Swollen, sore and burning like it was on fire. I got out of bed and looked into my mirror and was in awe.

That night I developed a severe rash, hundreds and hundreds of bumps on my entire face. Everywhere. Red, itchy, painful bumps on my once perfect skin. I started taking my steroids yesterday and although it's slowly improving, the rash and burn are still here and annoying. This was the biggest $25 mistake I've ever made and a painful one to boot. Never ever will a Clinique product touch my skin. I'm filing a complaint if I can.

I went in for a Breast lift, paid 6,650 and did not get good results at all. The scarring is terrible, the breast are still were they were from the beginning, the nipples are not shaped correctly, one breast is crooked and Dr. ** is not willing to fix it or reimburse me for anything. I went to another plastic surgeon for a second opinion and he said she did a really bad job and now I have to re-pay to get them fixed. Dr.** is very unethical! She did not communicate well and did not give me instructions on the after care.

Two months ago, I had purchased the Clinique products from an outlet at a leading store in India. At the counter, there was a supposedly skin expert sitting there who analyzed my skin using some board. She suggested me to go in for products which were meant for the Type 2 Skin. She demonstrated the products and I bought just four products (facewash, clarifyin lotion, scrubber and face gel) and used it over the days as instructed by the skin specialist at the Clinique counter.

Before the usage of Clinique, I never had outbreaks at all and my skin was only pored but not full of pimples. However after a few weeks of using the product I had severe rashes all over my skin. Futher there were major outbreaks and my skin was full of red rashes leaving my face looking terrible.

However, I continued to use the product as the lady at the Clinique counter had told me that initially there would be outbreaks to clear out the infection if any within the skin. But I failed to understand that Clinique was irreversibly damaging my skin.

Today, almost two and half months later, I have stopped using the products as the outbreaks just don't stop. When I revisited the Clinique counter, the lady blamed it all on the weather and refused to take any responsibility on the products. As told by everyone, these people never bother to call back and find out the effect of the products on the consumers.

I spent Rs70000 just because I believed in such a big brand of cosmetics but after using these products, I sincerely would ask no one else to use it, rather only use it by first buying the product in very small quantities. It just not about the financial loss but I also had to see a professional skin doctor because of this and my face is recovering now as I have totally stopped using the products.

Further more, Clinique has no official site of its own to report complains. I would be glad if I could be given a place where I could file in a complain and these people would at least bother to see it and advice the people who work with them, not to sit and ruin people's skin just for selling their products.

I ordered repair wear laser focus by Clinique. I was using it which is a few drops at a time. The bottle felt a little light, so I looked inside it and it was only half full. I paid over $47.00 dollars for this and I am not happy. I only was given half of what I paid for.

I have e-mailed them three times so far and they are not responding. I believe this is going to be a good product, but in order to see the full results in the time needed, there will not be enough product to carry me to that point. I trusted this company and I am appalled they are not responding.

About 2 months ago, I purchased nearly the complete Clinique range of moisturizers. As I have fairly dry skin, I'm very fussy about the products I use and thought Clinique was the answer. I left the store with products to the value of over R2000 in my bag, satisfied by the demonstration that this was going to do the trick. Two months down the line; however, I've developed an allergic reaction to one or more of the products in the range. As I use the range starting with the facial liquid soap, scrub, moisturizers (day, night and dramatically different items) as well as clarifying lotion, I'm not sure if this is caused by a specific product in the range.

I also use the Even better base from their range, thus I only apply Clinique to my face. The red patches on my cheeks are becoming worse and I'm left with no choice but to stop using the products. The sales lady, who was so friendly during my very expensive purchase, still promised to phone me after 2 weeks to check whether I'm happy with the results, I'm still waiting on her call. This was a very expensive lesson indeed. My advice to potential users of the product is to insist on trial samples before purchasing these very expensive products.

About 2 months ago, I purchased nearly the complete Clinique range of moisturizers. As I have fairly dry skin, I'm very fussy about the products I use and thought Clinique was the answer. I left the store, products to the value of over R2000 in my bag and satisfied by the demonstration that this was going to do the trick.

Two months down the line however, I've developed an allergic reaction to one or more of the products in the range. As I use the range starting with the Facial liquid soap, scrub, moisturizers as well as clarifying lotion, I'm not sure if this is caused by a specific product in the range. I also use the Even better base from their range, thus I only apply Clinique to my face. The red patches on my cheeks are becoming worse and I'm left with no choice but to stop using the products. The sales lady, who was so friendly during my very expensive purchase, still promised to phone me after 2 weeks to check whether I'm happy with the results. I'm still waiting on her call.

This is a very expensive lesson indeed. My advice to potential users of the product is to insist on trial samples before purchasing these very expensive products.

My mother-n-law (in Florida) has been a faithful user of Clinique products for over 30 years, specifically lipsticks, face moisturizer and cheek coloring cream. Generally, the good quality has been consistently throughout the years until a couple of years ago, and especially yesterday (October 4, 2010) when she experienced a more severe allergic reaction to the face moisturizing cream! She claims that right after using the cream; her face became very swollen and red, especially under her eyes! In addition to tightness of the skin, she felt terrible itching and burning all over her face.

Although she contacted her doctor to seek medical treatment immediately, I advised her to cancel because after hearing about her condition, I decided to search the Internet for allergic reactions to the face, and based on other women's testimonials, it became evident that it was an allergic reaction to the Clinique face cream and the doctor would not be able to do anything about it. Although, she had applied her to her face last Friday (October 1, 2010), it became more severe as days passed! I suggested for her to use Aloe Vera Gel to relieve the pain of the burning and itching and to make sure to stay away from all products, especially from Clinique or Ester Lauder since they are one company.

In addition, she could not figure out why after applying Clinique Sun Block Lotion on her face for the last couple of years her face would feel and look like she had been on fire, sometimes so red, raw and with little blisters. She thought she was helping to protect her skin, and she obviously had been doing quite the opposite for all these years. Please feel free to contact me at ** with any questions. We would like to stop the cycle! P.S. I asked her to take pictures of her swollen face and to save the products. She did keep the products but has failed to keep pictures! Perhaps this has to do with the fact the Clinique is now being made in China, according to what my mother-n-law remembers reading from the box label. It was so ironic to see that as soon as I entered my search an article on Clinique/Ester Lauder came up regarding a lawsuit in progress!

Moisture online was discontinued. Without much choice, I was literally forced to use Zero Gravity Repairwear Lift. Even though it was much expensive by around $15, I trusted the company so I bought it. I had allergic reaction to it instantly. So after wearing it two times (assuming first time I wore it was something else, I tried it again), I couldn't put it on my face any longer because it was hurting.

Is there any way I can return the product or get credit? It's already upsetting that the product that I used no longer exists, but to have wasted around 60 bucks for the product I can't use, I feel deeply betrayed by the company. It caused allergic reaction, itchiness, redness, inflammation response and financial loss.

I have used the exfoliating scrub and had an allergic reaction on my face. An irritation of dry, red patches appeared on my face causing my face to literally peel as if were sunburnt. These blotches have left markings on my cheeks. I contacted their office thinking that it would be an easy replacement and that servicing a customer would be of value to this "international company", to no avail. Without expressing just exactly how I feel about this product and service, I would like to convey that I no longer regard myself as a valued customer.

I had an allergic reaction to this product, Clinique Repairwear. My eyes swelled up severely, swollen lips and rash on my neck. An episode would flare up hours after use so I had a difficult time pinning it down. However I did. If I apply Repairwear to my lips, in 8 - 10 hours my lips swell and I have the red rash around the corners of my lips. It takes about 5 days to clear. I lost 1 day of work. I have spent 1 office visit to my family doctor and the dermatologist. I have allergy test scheduled for next week which I am going to cancel because I can reproduce the reaction by applying this product. My office visit was $100.00 while the dermatologist visit was $88.00. I loss a day of work using sick pay $320.00.

I've use Clinque for over 20 years. This last batch of product I purchased from Macy's, the Aoverup for Acne, andsome mascara different then what I'd normally used which was the water proof. Now I've had 3 infections on my eyelids! This has never happened before. So dissapointed I will be using Physicias formula for my eye's from now on!

Is very disappointed with Clinique's Sun SPF 30 Body Cream! Was using it only for couple of days and got allergies all over the area I applied it! Now the areas of my body I applied it is covered allergies or read itchy rashes! I am usually not allergic to any creams! i am planning to sue the product and took pictures already of the negative effect.

I have never had a reaction to any cream or cosmetic in my life. I bought Clinique Dramatically Different Moisturizer and Clinique Repairwear, used them for 3 days and woke up on the 4th day with red blotches and swelling all over my face, especially under my eyes. My face is burning and feels tight. I'm hoping it will go away on its own but I'm a bit worried as I've always had a perfect complexion but now not so much.

I have used Clinique products for many years with nothing but compliments for its consistent quality until several weeks ago. The new product I decided on is an allover color of solid powder consistency called Fresh Bloom, the color is almond blossom. After using it for several days, I noticed redness all over my face. It looked like a chemical burn where ever the powder had been applied. I sat up for two nights with ice packs on my face because the burning sensation was so intense. I am now in a position where the redness has calmed down and is not as bright except in the sensitive areas beneath my eyes. If I attempt to wear any cosmetic at all, the redness returns looking as bad as ever along with the burning sensation. I find that I can wear only heavy moisturizing cream to keep the redness and the burning under control. I am currently visiting in Florida from Calif. and do not have a local doctor so I am not able to seek treatment until I return home in March.

I purchased several Clinique skin care products, including the 3-step system. After only a couple days of use my face became swollen, red, itchy, and burned if I tried to treat it with anything. I had to take a week's worth of prednisone and go to work everyday with red, flakey skin. These products are full of harsh chemicals. I would advise everyone to research the ingredients before paying for such expensive products!

I tried Clinique's Pore Minimizer/Thermal-active Skin Refiner for the first, and last ever, a couple nights ago. When I woke up the next day my skin was red, itchy, tight, burning, and little white **** bubbles began to appear. Then the morning after most of my face was covered with these white **** bubbles and they had grown MUCH larger than the night before.

I called off work and went to the emergency room, where doctors said this was some type of infection originating from an allergic reaction. I was prescribed the antibiotic, Deoxycycline. They are unsure when these disgusting **** bubbles will go away. The doctors advised me to follow up with a family doctor but I'm going to see a dermatologist tomorrow. With the way my face looks know I have no idea when I'll be able to return to work. I'm a waitress and can't work with the public looking the way I do now. Right now my main hope is that these **** bubbles don't leave scars or pigmentation problems, as the ER doctors warned they might...

IThe pump action, designed to release the facial wash has stopped functioning. I haver approx. half a bottle left but will the representatives for Clinique give me any satisfactory service? Of course not! In future, I shall not buy any Clinique stuff in the Middle EAst. I think it is of a different, inferior quality and, as customers we have NO come-back. When I showed the assistant in Paris Gallery in this famous mall the item, she asked me, after fiddling with the bottle for a few minutes:"What do you want me to do?"I replied:" Well you could exchange it for another that works properly"!! Yes, this is life in the M.E. It aint like home! There's no customer service. I'll probably get more/some joy if I take the faulty product back to the UK with me!

I am thoroughly knowledgable about the results of clarifying lotion as I have been using it for 40 years now. Whatever is in this bottle of Clarifying Lotion 3 is not Clinique's clarifying lotion. I do not know what it is but I did have a negative reaction which is something I never have with Clinique.

I had an allergic reaction after using the comfort on call cream. I had what looked like little red pimples on my forehead and they were itchy. It seemed to have blocked my pores as I've noticed a lot more white heads developed than usual. It's a shame that they claim they're product is hypoallergenic yet it has caused an allergic reaction on my skin.

I recently decided to switch from Estee Lauder foundation to Clinique. I figured since they were technically the same company I shouldn't have a problem, and would be able to pay less for the product. Unfortunately, I had a horrible reaction to the foundation (which ironically is claimed to be hypo allergenic). My face and neck are red, puffy, and severely itchy. I have yet to find a cure, and hope that the problem goes away soon. Although I consider myself to have somewhat sensitive skin, I've never experienced something like this.

I bought Clinique Acne Care System on Tuesday,February 17, 2009 and used it that night i felt a little tingle but I though that was normal. Next morning (Wednesday)and night I did the routine again as per instructions I felt a little burning, again I thought maybe normal. On Thursday, morning I had broken out in a rash around chinarea and around nose tiny white bumps that burned and itched with redness all over. I was so embarassed to go out. I returned the product immediately. Today is Friday and the area is now oozing and small blood in surfacing on the areas that the bumps broke. It stings really bad.

Inflammation, swollen chin with tiny white bumps and redness all over. Oozing and bleeding. Really raw to the touch and itches and burnes really bad. I am very embarassed to go out like this since I usually have great skin. I bought this product because of breakouts every now and then. Now I look worse than I ever have.

Used two new Clinique products within the same 24 hours (one morning, one night). Product Names: Repairwear Intensive Night Cream & Superdefense SPF 25 Age Defense Moisturizer Not sure which one caused the damages and I don't really care to experiment to find out. Will try to return both of them to Nordstrom's.

Itchy, burning rash on the lower part of my face, most prominently on the edge of my bottom lip and chin. Skin is bumpy and extremely dry with whiteheads here and there.

I developed soreness and redness around my eyes. I looked like a racoon as my husband said. It was obvious that I was allergic to something and finally realized it was Clinique rinse-off foaming cleanser mousse. I always thought that Clinique was especially hypoallergenic. I am not normally allergic to other makeup products,and was very surprised at the problem.

As soon as I stopped using the product and appplied a steroid ointment, on the advice of a doctor, I improved. I use a lot of Clinique products and have not had a problem with anything else.

it feels like i have a tight peel face mask on and when you smile it will crack. Think of that feeling and take away the face mask and you can see what i am going through. my nose is so painful and i have burnt blotches on my face. im 21 and really dont need this right now! looks are important to myself and my confidance due to this product has [de]creased dramatically.

I used Clinique's line of acne products- the cleanser, toner & lotion. My face immediately began to itch & burn. I woke up the next day to find my face was completely red and puffy- so puffy that there were huge bags under my eyes. And, my face was still itching and burning. I have no idea what is in this line of products, but I have never had a reaction like this to any other facial cleansing system.

I have been using Clinique eye cream for more than 10 years and never had problem. The eye cream is antigravity firming lift cream. The last eye cream which my friend bought to me from Milano airport, DUFRITAL S.P.A. aeroportio Malpense ovest at 23 /05/2008. I used for the first time about two days ago. When I was opened it. I saw yellow, stiky and bad smell cream. I realised that I would never used it. I paid 34 Euro for eye cream and never used it.

The Manager was extremely rude...and gave me false information about thier products

Imbarrassment and emotional pain

I was given samples of skin care products from a Clinique representative. When I used the Clarifying Lotion #2, it made the area of my lower forehead between my eyebrows burn and bleed. I now have a big scabby sore there.

So instead of buying 6$ face wash and 6$ moisturizer, I spend about 50$ on making my face completely unhealthy. Not only do I now have to find a REAL dermatologist about this, I have to fix it and pay to get it fixed. As if Clinique didn't already cost more than almost anything else.

over the tops so I don't throw them away)

I went to the doctor, because my eyes were swollen shut. The doctor claims this will continue for a couple of weeks, and the swelling around my eyes should subside within 3 days. In the meantime, I cannot drive due to a lack of peripheral vision due to swelling. I am a busy mother of five children, and this is adversely affecting my ability to carry on my responsibilities.

My face is swollen to more than twice it's size and is painful. The glands in my neck are swollen and painful as well. I cannot believe that a product that claims to be hypoallergenic can produce such an intense contact dermatitis reaction. I have never had such a reaction to anything in my life. A warning should appear on Clinique products stating that this is a possibility, as now I see others have had similar experiences. The ladies at the counter do NOT warn you of this possibility. This needs to change.

I used a number of Clinique products on my face for 2 yrs with no problems. Then my face began to break out, so I switched from the Dramatically Different moisturizer to a lighter moisturizer that was recommended to me by a Clinique rep, Moisture In-Line Oil Free moisturizer. When my skin continued to break out, I stopped using moisturizer altogether and only cleaned my skin with Clarifying Lotion 2, which I was told by an online Clinique rep would be fine to use without moisturizer, since it contains glycerin and denatured alcohol.

After several months of using just the exfoliator, however, I got a dry patch below my mouth that wouldn't go away. I went to a dermatologist at Columbia University Medical Center and she recommended that I use a topical cortisone cream for 3-5 days and switch to Cetaphil cleanser and moisturizer. I knew it was the Clinique stuff that was the problem so I skipped the cortisone cream.

Changing to Cetaphil solved all my problems--no breakouts or dry skin. Even my dermatologist was surprised that the cortisone cream was unnecessary, that it was the Clinique product alone that caused the problem.

I had a lot of Clinique products to toss! Fortunately my skin has slowly recovered from the blemish scars and roughness. I still use Clinique lipgloss and mascara without problems.

I have used Clinique for more than 30 years and have no plans to switch, however, must tell you how unhappy I am with the new plunger on the Dramatically Different Moisturizing Lotion. It plugs up and when I press hard, it squirts out in my hand, on my clothes, on the counter. Good idea for hand lotion where much is pumped into the hand, but for small amounts to be put on fingertips for application to the face, I'd prefer the orginal top. In fact, I remove the plunger when I need to apply the lotion. Please start adding the top to the package for those who, like my Mother and myself, do not like the plunger.

I am disappointed that Clinique puts the cards out and then does not supply the products to the stores.

I live a long distance from the Jones Store and feel that if Clinique is going to mail the cards they should supply the products as I am an avid Clinique user.

I just read the complaint against Estee Lauder regarding discontinuing foundation shades for women of color. Well, don't feel like the Lone Ranger! I have used Clinique since 1976 and several years ago they discontinued Fawn Beige in the extra help line.

I made do with Ivory Bisque for a couple of years and then I discovered they have not only done away with THAT color, but the ENTIRE FOUNDATION LINE! I tried four different other lines in Clinique, all of them TERRIBLE. Why must they do away with a wonderful line of make up when each sales clerk has told me it was one of their top sellers???????

I can no longer use Clinique and have switched to its parent company Estee Lauder. HOWEVER, if I thought $18.75 was bad for 1.25 fl. oz. of Clinique.......ask me how sick I am to have to pay $33.00 for 1.00 fl. oz now?