Avon Cosmetics

I was an Avon representative for over a year. The entire time I was a representative, I had only sold $200 and earned about $50, and had spent hundreds trying to get customers. I was unemployed, and my husband was barely paying the bills by himself. That was why I became an Avon rep, because I didn't have any experience to do anything else, and nobody would hire me. After I became a rep. I contacted my upline weekly trying to set up a date that we could meet, so she can help me get customers. Every time we set something up, it got canceled.

So I tried to contact the district manager, and she said there was nothing she could do, unless I came to one of the district meetings. I live in a small town. To get to one of those meetings, I had to sell more just to get gas money. The only problem was, nobody would buy from me. I had 3 customers the entire year I was a rep. And they only placed orders occasionally. I had a website, and spent all of my time trying to get customers to buy from me. Whenever someone would contact me, wanting to sign up in my downline, I would call my upline, to set up a meeting. She never got back to me. I lost out on multiple people joining my downline.

When I quit selling Avon, I had gone to my site so I could post deals on my Facebook page for Avon. Well, the site said that I was no longer a rep and I should find another rep. So I signed in, and it said that because I did not place an order in over 2 months, that I was no longer a rep. So I called Avon. I was told the same thing, and when I explained that I could not get help from anyone from Avon to help me find customers, they told me that it was my fault for not trying hard enough. So it has been 6 months since I have been a rep, and I got a letter today from a bill collector saying that I owe over $60 to Avon.

When I left Avon, I was told that I did not have to pay the balance unless I wanted to become a rep again. And now, I am being told that if I do not pay it soon, then it is going to go against my credit. I already don't have any credit, I don't need to go from no credit to bad credit. Now I'm having to borrow money from my family just to pay this off. I want the calls, emails, and letters from Avon and the bill collectors to stop. And if you're going to hire people to do a job, at least make sure they are doing the job right, and not lie to the reps. And start helping the reps more. Since you're all about money, you should help the reps get customers. It puts more money in their pockets and yours. Just so you know.

I just want to complain about your representative, Terese **. She has been posting offensive and inappropriate comments regarding her Avon customers on Facebook, about them not paying in a timely manner. She is also giving customers a hard time when they are unhappy with her service and product. She continues with name calling such as referring to customers as **. I hope this is not the way you train your reps, she is giving Avon a really bad name and a lot of people do not order from her because they are worried about how she will react. This is really sad for a grown woman to act like this and be representing Avon.

In 2005, I was an agent for a short period of time. I have recently obtained my credit report and upon scrutiny, you have placed a default on my record. I am outraged as this may have a negative impact on my ability to gain credit. As far as I am aware of, there was no outstanding balance. I must insist that this record be removed immediately as I am in the process of applying for a mortgage and should this have a negative impact, I will have no alternative other than to seek legal advice. I await your response on this matter.

I became an Avon rep to save a little money on skincare and cosmetics. In addition, I thought I could make a few extra bucks selling to my co-workers. At the entry level, you receive a 20% discount on all products. After all the fees charged, I would basically break even, which really wasn't a problem because I wasn't trying to become sales person of the year. I work full time and really wanted discounted product. Recently, Avon changed its policy and now requires you to sell $50 worth of product in order to receive the standard 20% discount. Basically, it was costing me more to be a rep after all the fees and no discount on the product. I had a client base of approximately 6-8 people that ordered mostly clearance and/or sale items. In addition, their orders were not on a consistent basis.

I had to tell all my co-workers that I could no longer take their orders personally and they would have to go online because I couldn't afford to keep purchasing product catalogs for them to "browse" through. I explained that Avon now required me to place a minimum of $50 on my orders to receive a discount which covered the cost of the catalogs. There went my personal contact with my customers. Also, I paid an invoice late and they closed my website and my account. When I paid it, I was told my account was reactivated. I tried to log on recently to place an order and return an item and they deactivated my account again for no reason! I was an Amway distributor for 12 years and I never paid full price for product. My product was always available to me at wholesale no matter how much my order was. Avon has a lot to learn on how to take care of its representatives.

I am an Avon representative and my ID number is **. I had placed an order of few cosmetics on 30th March 2012 when there was an offer for few products, but the bill which I have received doesn't contain the discount money. I request you to solve my problem as soon as possible.

False advertisement - On several occasions, I went to order products from Avon. Their website says free shipping. You order your items and when you get to put the free shipping code in, it never works. I called several times, wrote many emails and they never responded to this matter. I think this is false advertisement and should be looked into. For such a large company, this should not be happening.

Back in Dec 2011, I returned a few products and someone in that office decided to disappear 3 of the returns. I have been contacting the office, sending emails, and no one is been able to give my account a proper credit. On top of that, back in Jan, they sent a wrong color item. So I returned in Feb and the same action happened. Two items were in the package and only one was reported so they decide to charge back my account for another item returned (so this will make 4 products in total).

The district manager told me I need to be online with her to be able to fix my account. Guess what, I call when I'm able to be in my computer and no answer, just a voice mail. I never had a call from these morons, but to charge my account late fee and trying to collect money that I don't owe them. They are so ready to do that. So be careful when you return items. Sooner or later, they will start disappearing and you will be liable for them. That's disgusting!

I am a very happy Avon representative going on 10 years. It's unfortunate that there are some representatives out there that didn't quite learn the business. Avon has 100% satisfaction guarantee. If you know you have sensitive skin, like any other product, you should try it in a small area. I have been selling and recruiting successfully. I fully refund my customers for any product they are not happy with. There is plenty of money to be earned with Avon. Everyone gets a free website now. Previously, it was optional.

If you noticed all Avon products are made in China/USA, they have methylparaben, lots of alcohol, artificial colors, words you can't even pronounce and God knows what else. Just read the label people and google any ingredient that you can't pronounce! If you can't pronounce it, then don't put on your body/face, remember that skin is the largest human organ! So if you stop buying their products and tell others about it, either they have to change something or bye to 125 years of exiting.

I paid Avon in full when I completed being a representative. Tonight, I called them for a copy of my statements for 2011 so I can do my taxes. They closed my website account and I can not access it anymore. The representative told me that she sees I am paid in full at Avon, but the collection agency did not remove my name from their system. So I have to contact the collection agency to tell them I paid Avon and have it removed. This way, I can have a copy of my statements from Avon. They will not do anything for me until I do this. I contacted a recording asking for information and stated that they would get back to me. Unfortunately, I did not have a bill number to get through the recordings to talk to anyone or leave a message. I paid Avon in full and they need to remove this from my records and contact collections.

I had no idea about that agency until I called tonight or the fact that they forwarded me to collections. The person I spoke to at Avon was from another country, who transferred me to another person from another country. Avon would not provide me with an address on whom to write about it. All they know is that they couldn't help me and asked me when I paid Avon last. In full, they had a balance of 0. Why did they ask that? I would appreciate it if someone at Avon can solve this.

I used this (Skinso soft) body cream over my legs, and it has totally burnt them, as if I had been in the sun without sunscreen on.

I am a sales representative. I have a team leader who is very unhelpful and, thus, frustrates me. In the last two months, I have done my order through the internet and noticed extra stuff, which I am being charged for. Can someone please address this issue?

Pencil material breaks off and the plastic scrapes my eyebrow, not a good feeling. I'm not happy with this group of pencils. I purchased 16 of the blonde pencils and would like them replaced. This is the first time out of several orders that I have had this problem. Please reply as soon as possible. Thank you.

I used Clearskin Professional 3 steps and it has burned my skin. I used the stuff one night and had to wash it off straight away, but my neck was still sting, my whole face was bright red. It was horrible thought. It would have gone down, but it didn't so I went to the doctors. They gave me cream because my skin feels dead tight and looks like it is going to scar.

I'm going back to the doctors next week after using the cream for a week. I phoned Avon up as I am an Avon representative and the lady I spoke to said they would refund the money and get someone to phone, and I am still waiting. I would like it if someone would contact me because I am not happy with just my money back if I am going to be left with a scar.

I'm tired to return face cream because it gave me a rash. I was told the 2 month time limit has expired, okay that's my fault. But what made me angry was the Avon representative told me to try and sell it to someone else. Someone by the name of Lisa, who gave no last name, was returning my email I sent to the Avon representative Ruth L. She agreed with Ruth, try and sell it! I have discussed this with so many people in my business community and have made them laugh at how this was handled. It has been worth the $50.00 I paid to them. I do have the emails!

I purchased the curved shoes. I now cannot walk without any pain not only in my feet but in my back and hips as well.

First off, Avon places advertisements for products which I ordered, and without being informed by anyone, did not receive. The product was a Sandra Kuch mug for catalog 25, and advertised in catalog 26 as well. Finally, after not receiving the product for two months, we called to find out about this. My friend, who used to work for Avon, was informed that these products were "demo" products only, and not for sale. It was not indicated anywhere in the catalogs, that these were a demo products, and they even had a code assigned to them, to order the product! I was also waiting on a few other products, and when my friend (the ex-Avon rep) looked up the items, they were showing short, and still on order.

My friend called about this to see when we would receive the product, to be informed that the product was no longer being sent! This is only because she quit working for Avon, that they would no longer send the rest of her remaining order, even though she was informed at the time of her quitting that she would. The service with Avon is horrible. It takes forever to receive your product, if you even get it at all. No one is in touch with you, if your product is short, and no one properly informs you on what products are for sale, or not for sale. Also, a company shouldn't advertise a product at all, if it isn't for sale! Avon products aren't even that great, quality wise, and after this experience, I am never buying from Avon again, and I am recommending anyone who reads this, to do the same.

I just quit being a rep for Avon. They have nickle and dime me for years. They charge you a fee for everything! Catalogs, samples, selling online, etc. You are told that if you sell to just one customer online, they will waive the fee for your website. What they don't tell you is that you are charge $7 every campaign for this site which ends up being $14-$21 a month! And that it will take about 2-3 campaigns for you to get the $7 credit if just one person buys online from you. You are also told that you can sell at your own pace. Not true! If you don't submit an order every campaign (two to three times a month), you are harassed and then charged a "late" fee.

Avon also claims to give you a discount on their "handling fee" (50%) but then turns around and charges you a shipping fee which counteracts and normally exceeds the discount!

All in all I would never recommend someone working for this company.

Avon is not a good company to work for. Take all these complaints seriously. I have never seen a company so much about making money and so little regard for its customers. I sent back so my wrong orders and when I finally wised up and quit, they charged me extra for not paying what I owed in their timely fashion. Less than a month! No I will discourage everyone I see from buying or selling their products.

I have order an Avon product. I didn't get the product but the price gets added to the bill. Total Radiance day cream and Anew 360 white--these two were product names which I have not received.

I sold Avon for about a year. Half of the time they did not have what I needed for my customers, unless you were a member of there elite Presidents club. My mother and my grandmother both sold Avon when I was a child. Avon is not what it used to be. I like their products, but they are not as good a quality as they were. When I had to quit selling Avon because of my health, I shipped about $350 worth of merchandise back to Avon to receive credit or a check for the amount of the merchandise. I paid for the shipping of this merchandise. It was shipped from Office Depot. I waited for several months and never got a check or credit for this merchandise.

I am disabled and can't afford to lose that kind of money. I tried many times to contact them about this situation and no one ever helped me with this problem. I am filing this complaint to see if I can possibly get my money back or even credit for these products. I was really never told if they received it or not. It has been almost a year and still nothing. If I have to, I will take it to one of the news stations. I never had anyone from Avon contact me or talk to me about taking care of this situation. It has been almost a year and I have heard nothing, and they still owe me $350. Right is right and wrong is wrong.

This is the complaint I sent to Avon: I have a problem with my bank and my credit card regarding a payment made for campaign 15 and 17. On 10/11/2011, Credit Card Payment was $636.00. On 10/04/2011, Credit Card Payment was $602.00. I am from Barbados and my credit card pays in Barbados currency. It seems you converted the 2 payments I made into US dollars and now my card is maxed out and over limit. 1238.00 dollars was not supposed to be US currency. I wanted the money applied in Barbados dollars. Please tell me this problem can be corrected.

I purchased Advanced Techniques collapsible brush. I have used it once and left it in my man bag in a closed position. There is not one part of this brush that is still together. It broke in half. The mirror fell off and it's a choking hazard of little parts. It was $2.99 on sale thankfully. But I will not purchase another one from this company.

I am having a problem with my returns. It has gone missing. I packed it, put the bar code on, got it signed, but now it has gone missing, and nobody in Avon wants to help. I have phoned up so many times, but I get nowhere. I phoned up my area manager and she told me to ask for a request transaction. I could not believe it; they have charged me six times for a total of 225.35 in non-return recharge. With one phone call, what have you got to lose to request a transaction? You will be very shocked how many times they will do it to you. I am hoping that my area manager sorts this mess out. Avon just loves ripping us off. We slog our ** off to make a few pennies, and Avon rips us off.

I rubbed the perfume paper, of outspoken intense, it caused an allergic reaction on my wrist. I broke out, turn red and I started to itch. It is in your campaign book (19-2011). It needs to be remove from the books until someone can test it again to see what the problem is. I still have the book.

I received a message today saying that I need to obtain an attorney. The message was hard to understand, but there was also an indication of wage garnishments and that the phone calls would come every day until I contacted her. So I called back the number and I was transferred to a very rude woman named Crystal. Apparently, Avon had sent me to collections for an account balance of $119.15 and this was a collection agency calling to collect on the debt. I could either pay the $119.15 today or pay over $1000.00 in collection fees, late fees, etc.

When I asked what this was about, as I had not been an Avon representative in almost 2 years and I was unaware that I owed them anything since the last order I had placed I had paid in full for, she advised that 3 different collection agencies had called and left messages. That all the attempts to reach me were on record. I have no record of any such attempts. I have been checking my credit report regularly for the past 6 months and there is nothing on my credit report for Avon either. She advised me that my wages would be garnished and that I should seek an attorney.

I then called Avon directly and spoke with a very understanding gentleman named Rex. Any record of my having been a representative has been purged from the Avon database so therefore, he could not tell me what the charges were for. He did however apologize for the rudeness of the collections person and gave me a number to call for their collections department. I called that number and reached a voicemail asking me to leave my name, account number (which I no longer know) and telephone number, and someone would call me back. The message did not identify who I was leaving the message for. Now realistically, if there are charges that I was unaware of, I will certainly pay them. However, I do not believe it is legal for them to attempt to collect a debt after almost 2 years where I have had no contact either by letter or telephone regarding owing one and then to garnish my wages and possibly cause me to lose my employment in doing so.

What is this? How can they do this? I also believe that Avon, referring me back to the collection agency without even being able to tell me why they sent my account to collections in the first place, is poor business practices on their part. I suppose I will have to wait for someone to call back or spend time at work trying to figure it out by calling them.

I was an Avon representative from November 2009 until May 2011. I had quite a bit of product that I needed to return once and I decided to quit selling. I was always told that I can return the product and receive a prompt refund once Avon received the products; no questions asked. I returned some of the products I had on hand on June 27, 2011 by UPS. I was unable to return all of the products at the time because the cost to ship them back was too great so I decided I would wait until I receive the refund check from the products that I returned and then send the rest.

I called before shipping the return products and asked the customer service about how long it would take to receive my check. She said it would be approximately 30 days after they receive the products for my refund check to be sent. She did tell me that it is Avon's policy to send the check 30 days after the last transaction made on my account. Avon received my products on July 1, 2011 and proceeded to credit my account. I waited at least 30 days and called to see when I would receive my refund check. The customer service agent told me there was a charge on my account by Avon on July 27, 2011 for e-representative fees.

I asked what those were for and why they waited so long to charge me those fees. She said she would put in a request to look into it and that I should still get my check 30 days from July 27, 2011 because that was the last transaction made on my account. She also told me that I would be contacted and told why that I was charged the fees on July 27, 2011. I waited for several weeks and decided on September 2, 2011 to call and find out where my check is and why I was charged the fees so long after I received credit for my returns.

The customer service agent told me he saw no refund check information on my account so he would submit the information to the credit department and I should receive a check in 2-4 weeks. I asked why my check still has not been sent and he had no answer. I asked to speak to someone so that I could make a complaint because I have already been waiting for over 2 months to receive my check and now, it will be almost 3 months before I receive it. He said he didn't have any information he could give to me to make a complaint, so I decided to file a complaint with the BBB since I cannot get anywhere with Avon. I still have not heard back from Avon yet. I do not want to have to wait another three months to receive my next refund once I am able to send the rest of my products back!

I would like an explanation as to why I have to wait three months to receive my refund check for products that I have already paid for. Avon wants their money for products that we, representatives, ordered within two weeks. Why can't I get that same courtesy? I would like my check promptly! I would also like to know that when I return the rest of my products, I will not have the same issues and have to wait another three months to receive my refund for the products that I have already paid for a long time ago.

I ordered the Skin So Soft Fresh and Smooth Facial Hair Removal Cream. I am familiar with cream depilatories, and I know how to use them. I had originally ordered the Sensitive Hair Removal Cream, but my representative was out of it. He then personally assured me that this alternate product was perfectly suitable for sensitive skin. I followed the patch test as recommended, and got no major reaction. Upon using the product as instructed though, it was not on my chin and lower cheeks for 30 seconds when my skin started to crack and bleed. This product is not intended for sensitive skin. I did not experience an allergic reaction, I received actual chemical burns. I had to spend money on burn cream and am using an "anti scarring" salve on the affected areas.

Avon needs to be made aware that this product is capable of serious chemical reactions and that they need to educate their consultants better about how they should recommend this product.

I've been doing the Avon business for 6 months. They said I have to get 5 representatives before I can start sales leadership. The other person, a team leader, I know she only got the job because she and her sales manager forged signature so she can get the position. She also did not have to get 5 representatives as the sales manager just gives her sales reps and customers. As a manager, I know that she has to look for the welfare of everybody, so I asked her to give me the position and the same treatment as well. But she said no.

They pick on me because of what I look like and what I wear. They said that if I want to do the business for long in Melbourne, I need to be clean and tidy, that I need to remember that if I want to get somewhere in this business.

A product used completely stripped my hair of all natural oils leaving it straw-like. This resulted in expensive stylist fees for lengthy treatments.

I have recently found a salaried job after 2 years of searching. I have two educational degrees, a bachelor's and a master's, and I consider myself a fairly intelligent person. I have had more problems with Avon because of their horrible way of dealing with returns. I resolved a return over 8 months ago, somehow the system is still having errors and sending me statements in broken English that I have not returned the products. I sent a very nasty email and plan on making a very nasty call tomorrow about all of this. I am shutting down my business because while I was at poverty level at my former job, I tried to sell Avon to make extra money. I think this company is a lie and a scam. They take advantage of people and charge them piss poor earning rates.

I ordered flips for people after they had placed the order, etc. and I sent in over a $400 order. I made 20 bucks. I think that's pathetic. After all the ** business tools and ** I paid for, I hardly made any money. My sales hit rock bottom at the beginning of the new year, and I quit handing out mass quantities of books. All I got from that was harassing phone calls from weird foreigners rambling on about how they weren't girls, they were men, and they didn't need Avon, but they respected my business spirit. I got another call about 4 months ago saying please don't put another one in the paper box because this person is dead, very mean and nasty phone call.

All in all my District Manager is a complete cross-eyed idiot. Her name is Kathy **, and I tried to email her multiple times with problems and I never got a response. She gives out this crappy funny money for sales, etc. and it all goes to the people who have been in the business forever so at the Christmas party, they get all the good stuff at the funny money auction. I then got spammed by her over 4 times in one day with robot messages and weird songs coming through on my phone, singing Easter songs and all kinds of weird crap.

This business is insane, don't sign up to sell it, sign up to get cheap products. I am moving to another city and shutting this ** crap down. I plan on seeing if Avon will take the brochures I ordered the morning before I went to the interview and then got the job that afternoon. I ordered my normal amount thinking I was still going to be doing this.

Stay away from any kind of direct selling mambo jumbo, try and try and try to get a decent job if you can. I know not everyone has an education, but do what you have to. I know I have for the past 7-10 years. I worked all kinds of ** jobs just to get some money.

People who are unemployed and looking at this **, please hang in there. Something will hopefully come along. My dad recently got laid off from his job and my mom work in real estate so we definitely know what it feels like to be hit hard. I was almost on welfare and EBT at this job I just had. I would net 20 bucks a week for food, etc. It's a ** job market, but I am thankful for the experience I got and sticking through it.Don't make Avon a career. They don't pay squat and they are retarded and rude. I lost a ton of money on this, took a $2000 tax loss.

I still haven't received my discount for refund merchandise and now, I did put a stopped on the account. I am not selling any Avon since December and my last campaign was November 2. They are still overcharging me $10.00 for every lateness on my payment when my contract doesn't say that I am supposed to do this extra payments. I did spoke to them by phone. I asked them why they were overcharging and told them that what they were doing was illegal.

Somehow, they are now charging me $257 from the usual $176.00 and I do believe that there is fraud involved. I do have all the original copies and all receipts of this illegal charge. I did told them that I would pay my legal debt but not the overcharged account. Therefore, I am waiting on this investigation and that you may give me a call back when you find out about this case. My account number is **. My name is Santa **. Call me when you have all the information of the investigation for me. Thanks for all your help.

I was a sales representative for this company for 1 year and there's been fraud in my account with overcharges and missing returns that I have sent back to the company, and therefore, hasn't been added to my account or fully credited. Also, there's been overcharging on the prices of every item that I have been buying or selling, and for every campaign, there has been many overcharges. That is my complaint.

I do have an account and all the fractures and receipts with transactions and the credit card payments that I have made which they have not taken out from my account. I did put a request to cancel the sales as I am writing to you for the simple reason that I did tell them that I will not pay for something that I don't have to, like the overcharges they have been adding to take money just for using the internet, in which I have not sold or bought anything on for almost 2 months already and they are still doing the overcharging.

I would like for you to make this investigation with their Payment Center and Returns Offices in Ohio and Atlanta, GA. Thanks for your consideration on this matter. My account number there is **. For any other questions, please, you may contact me through email or through my home phone, wherein you may find me, at ** or **.

I was contacted by Avon as I used to be an Avon rep and was then sent additional products, which I did not need or require and was charged for them. I called Avon up immediately and was assured a driver would be sent to collect the products and that the charges would then be refunded. A driver was never sent back to collect the products, and the charges were not removed. As a result, I have ended up paying the charges after spending days and days calling through to complain.

And I am no longer an Avon rep, as I decided I didn't want to work for a company like this. Just when I thought I had finally got shut off it all at a cost of over $200 to my self, I have now found out that they only held my account in query for 3 months and have logged 6 late payments and a default on my credit file--even though I was assured this would not happen.

Whilst this was happening, I was heavily pregnant with my first child, and I am sure that the cause of my bad labor (exceeding the due date) and emotions I went through was all the stress caused by Avon and the amount of work I had to do when I should have been home resting. I am now also applying for a mortgage, and I may not benefit from a good rate due to the default Avon registered on my credit file.

I ordered for products from Avon. Out of the jewelry that I ordered, it was not as shown in the brochure; so I returned back a product worth 449, post discount the price came up to 315. I returned the product back and I was expecting 315 to be added to my account. Avon just returned back 36 or 39 odd RS. I called the customer care 4 times and spent almost 4 hours talking to them and they had no answer. I have very clearly made a statement that I would not pay back the money till I don't get the complete amount back. There is more to add to it. I don't think it makes sense writing so much. This resulted to economic loss.

I had an Avon representative leave me an Avon Book in my paper box here where I live in Indiana. She had also left me several samples of the Anew face creams. One was the Anew regenerative day face cream. It was a sample, I read the directions and apply the product to my entire face. I did later on that day notice some redness on my entire face and nose area, so I washed it off. The following morning, I went to put on my glasses and could not stand to wear them. I could not imagine what I had do to my nose area.

On Tuesday, I got up and my whole nose and around my eye area was so swelled up, and was so painful I had to be taken to the urgent care center, where the doctor said I had a skin infection. I had to take a injection of a 3 way penicillin that could have made me have an Amphalic reaction, but thank God it didn't happen. I was in so much pain, I could not eat sleep. I was so swelled that I tried ice packs and then heat, nothing worked at all, my face just keep swelling up especially my nose and around my eye area. I looked like the elephant man, I have use other products and have never had this ever happen to me before.

Yesterday, my face had fluid bags under both of my eyes and my face looked like it had been burned, today, my nose is still swollen very badly. I cannot still touch it today, the fluid fill sacks around my eyes are still there. I have been living on pain medication since Sunday. The pain is so excoriation, it is indescribable. I have never had anything hurt me as badly as this. I am going for the 2 time in a week to the Dr for other medications and hopefully something for the incredible swelling of my nose and face. I have had a fever for 5 days, the severe pain I cannot tell you how bad it truly is.

I have tried to sleep elevated in bed but if I move my head any direction, the pain just kill me. I have hurt so badly that I have wanted to scream. I do not want my outcome will be at this point, I also have blisters inside of the nasal passages. I never dreamed that me using a sample of this product could harm me this way and how I still suffer from this. I contacted the Avon Company in New York, the customer service, and asked to speak with someone about this.

They told me to hold the line, when the OP came back on she told me to call posion control unit. I still have their phone number. I did call them, they to were not that concerned. The only thing they asked me was, "Did the Dr. give me a Steriod shot." I told them no. The Physical asked me if I had been around anything that could have been in contact with my face. I said, " No." I was so sick and at that time, it never dawned on me about that sample used,That same day I came home, and sit in Kitchen trying to think of what I may have used, when it dawned on my about the Sample I had received from my Avon lady. I did not use all of the sample, so today I have another doctor's appointment and I am taking the sample with me. I am hoping the doctor will have it tested to find out what's in the product and to also give me a blood test to see what's going on. This company needs to be sued. I would like to talk with an attorney about this.

She never has any samples. She says that she has to pay for samples and she can't afford them but she expects her customers to buy expensive perfume without smelling it first! She charges tax on a processing fee! Never says "Thank you for your purchase."

I've been an Avon rep since Feb 2010. Today, I received a phone call from Chantelle in Returns saying they would not be honoring my credit for items returned almost empty. This is my first time returning products which shipping alone came to 7 boxes and $107.00. Now keep in mind shipping return items comes out of my pocket!

Now, in fairness, I did not know about their rule, "Products that have been substantially used are not 100% guaranteed." I was told by Chantelle that I was in charge of telling this to my customers. This irked me but I understand their policy, here's my problem: when customers returned product to me (because they didn't like it or color, etc) the items that had been sent "originally sealed" to me, I dumped out (bath oil, shower gels anything leak-able). I wasn't going to send back used items through the mail that could ruin the boxes. When I told her this I was told many things, such as:

* "I've been working here for twenty years and have never had returned products leak!" Pretty bold statement seeing as I had told her that the opened product had already been leaking and they had to be washed before sending back and this is why I dumped the product.

* I was told multiple times that if the cap is put on properly, it won't leak! Well why are the products sealed to begin with if they don't leak? I finally got sick of her saying this and told her she's singling me out and that's not right!

* She was calling me a liar basically and saying I'm incompetent.

I also wouldn't receive credit because my reasons for returning were for color or scent and I dumped the product because of leakage and didn't use "leakage" as a return request. I tried to explain that they leaked after and didn't want to send a mess back but I was told, "I've worked here twenty years and never gotten back a leaky product." I was fed up and asked for the names of the higher ups and for their numbers and was told she was the highest and their was no one else to talk too! To wrap this up, I was told I would be reimbursed for the products I sent back sealed, but what about the original sealed items customers opened that I dumped?

If it came with a seal, I shouldn't have to send it back half used to spill all over. Not to mention shipping is done by weight so their intention is to charge me an arm and a leg for unusable throw away product! What would it have cost me to send back, $200.00 then? All in all, I know I had a lot of returns, but $10 or $2,000 it shouldn't matter. I just want to make sure I am being given my returns on originally sealed items.

Even if nothing can be done, I would still like her reported and to know who to contact from Avon cause I'm sure somebody signs her pay a check.

My Avon representative Rosie (unsure if name is correct--she gave me two last names) from whom I bought a curly black wig piece for $24.25. I live on kept security fixed income and I trusted her to bring my product. I paid for it in full and never received it. I bought it around May 2010. I keep calling and she kept giving me the runaround until my daughter called and told her that I was an elderly woman on a fixed income and this should never have happened.

I'm a 72-year-old woman. I've bought Avon for 50 years and never had something like this happen. She then called to let me know she was coming over to bring the hair piece around August. After I kept trying to contact her, she brought a hair piece. it was not what I had purchased, curly wig piece because I have a perm. She brought me a straight hair grey wig, not a product from Avon. It looked like something from a secondhand store. I couldn't believe she would think that I was that stupid. I'm old but not stupid. I know what I ordered. I kept the piece because I did want to argue with her. I then called another representative in the phone book. She took the piece in beginning of October and it is already the end the month and I have not heard anything from Avon.

I thought they would look into it and let me know what the outcome was and if I was going to get my money refunded. Now I don't even have the piece I started out with. I need someone to please help me to get my correct hair piece or my money refunded. This should never have happened.

We gave money to a man who claimed to be a representative for Avon named Dan **. We bought an order of $35 and he never gave us a receipt or a number or any proof of verification. I would like for you to give me a call so we can talk more about this situation. Call anytime. I will be waiting to hear from you all day. He robed us of $35 and we would like to arrest him, but that can not happen unless you give us a paper saying that he is not a representative of Avon.

Color is different from broucher and customers are not paying for that. No response from Avon from past 1.5 week and I'm going to cancel my membership because of this.

I based the selection of facial skin care products on the reviews on the Avon website. I've ordered 2 lines (Anew Ultimate and Reversalist), and have been disappointed in the prices I paid and in the performance of the products. My main complaint and suspicion is that the 1000s of glowing reviews likely are all input by Avon salespeople so as to up their sales! I'll never again use Avon.

We gave an order of $35 to someone who claimed to be a representative of Avon. He had the books to prove it so we made out an order and gave him the money about 2 months ago and we are still waiting for our order and turns out you don't have him on record? Or maybe you do. Dan ** is his name we would like to know if he is a representative of yours if you can call us that would be great. He lost $35, which had to go towards our car.

I have a 4 oz. can of Skin-So-Soft. When I pressed the button, I could not stop the spray and the can emptied. Can you check the product and replace the can?

On April 14, 2010, I returned seventeen products to Avon from Milbrae Post Office, CA paying shipping of $12.34 by parcel post. Out of seventeen items, I only got refund for two items. I was given phone number for the warehouse to call. I keep calling but so far, I am not getting my refund. At least, if no refund, I need my items back. Please help me in this matter. I have to call too many times to them paying long distance charges ending with no result.

She took an order over the phone and tried to deliver it at 10:30 one night. When she did arrive on the doorstep again by appointment, she was on a cellphone and continued talking while I waved her inside. She continued to talk for another 5 minutes while I waited for her to finish.

I took another catalog and phoned an order at the end of June. In spite of phoning, leaving messages and e-mailing her, I have not heard from her again. I have not bought items I have ordered and rejected opportunities to buy elsewhere because I thought I had an order being delivered. She should be fired.

I have been a long time, dedicated user of the Avon Skin So Soft hair removal cream (8+ years), so much that I'd purchase 5 or more at a time. My last order was placed in Nov 2009. Upon receiving my order, I noticed the bottle design looked different yet it says new fragrance, same formula. The original was a blue container and fresh scent. Now a white container with blue lettering and New Tropical Scent! It burned the top layer of my skin off with bleeding within 15 seconds after application! I immediately began washing it off with cold water, still to have redness, swelling and a lot of pain.

Four days (with using Neosporin 3x a day) around my bikini area and on my way to Mexico for vacation! I couldn't even walk through the airport comfortably. It really spoiled my time. I found limited amounts of the original formula at various flea markets and garage sales. Stay away from the new formula! As a result, I loss money spent on 5 bottles and a ruined trip to Mexico due to the pain so severe I was unable to allow any clothing touch my bikini area!

Back in Nov 2009, I became pregnant. At this time, I was an Avon representative for Avon products. Unfortunately, I had complications from the pregnancy and was unable to sell their merchandise. I had about $3,500 in returns and was unable to return the items due to my health. Approximately in April, I finally was able to return those items but only half of the items was credited to my account. My account at this time went into collections.

I called the collection agency and explained the story. They then returned the account to Avon. After many emails to the office of the president and my district manager Cecilia and a complaint to the BBB, they finally stated they credited my account for the rest of the merchandise and owe me around $260 which I still have not received. My district manager then stated they could not open my old account. Under this account, I was a unit leader representative and a president's club rep which I lost due to this situation. I was told under the new account that would all be restored.

As of today, it still has not been reversed. I am extremely frustrated and don't know where else to turn. Today, under my new account with Avon, I tried to sign in to the account, only to receive an error message. I then called customer service. They told me they put my account on hold because I am in collections. As I previous mentioned, I returned all my merchandise. I should not be in collections. My old account number with Avon is **. Please help or tell me where to go to rectify this. Thank you.

With my first order, Tamara said several of my products did not come in and I waited for the next delivery date and she did not contact me. I had to contact her, she said it will be in next delivery date. Then the products I ordered made my face red. She was supposed to pick these up and never did and was supposed to bring my lipstick order in that I ordered over a month ago and never did. I called her over and over and she will not return my calls. I want my refund for these products, and I feel I have been scammed so I hope Avon steps up to the place and give me my refund. Tamara only had her first name and phone number on the order book. I do not know her address or any other information on her. I am on a limited income and would like my money back ($23.00).

On April 23, 2010 I mailed my payment to close my relation with AVON to an address provided by a credit company that provided me with the IL address giving me the option to pay AVON directly. On Friday, May 28, 2010 my account was compromised but I wasn't sure what the transactions were until they posted Monday, May 31, 2010 - Memorial Day holiday. My credit union has been awesome. My post office has been helpful. My county sheriff dept was honest how useless my time would be to file a report that my US mail was tampered with. I wonder how legit this credit collection company is since they have not requested any more payments for AVON. I wonder if they created this address for AVON in IL to take people's credit card information from the mail. Why wouldn't a police report be a good thing to investigate this angle?

I received an email and it stated that if I buy a Footworks product, I would get the all-in-one pedicure tool. I added a Footworks item on my cart and the Footworks pedicure tool was still $10.00. It does not state the amount you have to spend for the item to be that price, it just says to buy a Footworks product. When I added the Footworks product, it stated that I qualify for the pedicure for $2.99 now, yet at checkout, the price wouldn't change. I tried several times and it wouldn't change. Can I get help on that please?

I have a serious complaint on Avon. I became a representative which took forever to sign up and my orders are always delayed. I deal with a Mary ** directly. I placed an order by them last month. I haven't received it as yet. Most of the things ordered were for mother's day but however, a woman called me only to advise that same order is sitting in another area and I should go collect it. I clearly stated for it to be delivered. Now I need to pay for the full order as the people placed the orders and now no longer need it and they stated I can't have it cancelled. This is totally not acceptable.

I became a rep in the fall of 2009 and ordered for customers every campaign. I was really excited to sell AVON. I ordered products for the Christmas season to hold open houses and to launch by new business. AVON has a big problem with shortages and they said get it early because it may not make by Christmas in their emails; thus the reason for ordering a cash and carry inventory. I ordered watches on delayed billing with this order. Unfortunately sales were dismal. People didn't show much interest. So, I sent everything back that didn't sell and paid for what did sell. AVON boasts EZ returns 100% guarantee up to one year. This was 12/12/2010 and showed a zero balance.

On 12/22/10 I got a statement for $205.00 and some change that said "additional order". When doing the math it was the cost of the watches plus sales tax (I called right away). I realize this is a huge company and things take time. I would let them get it all figured out and I'd get back to selling AVON. Then I started getting notices of non-received returns (called again and again). During this time they seized my account. Then I got a bill for $167.00 and some change for products they say they didn't get back from me. And looking at it they charged me full retail for less than $50.00 worth of wholesale product. In the interim sent a $50.00 payment on-line, thinking there may be shipping fees. I called five times and sent a letter per their request. And still I have gotten nowhere.

I asked them for a detailed statement of the items charged on this 12/22/10 additional order. All I received was the same statement that I got the first time all it said "additional order". So now I am being hounded by collections for $370.70. My phone rigs at least 6 times a day. I get a letter twice a month. I am shocked and really upset. I did not realize that the company for women did this to women. I tried to talk to my district manager. When she told a 24-year rep (who was having billing issue also) at the meeting I was at "that's what the 800 number is for", I walked out and knew I was in serious trouble with AVON. My phone rings at least 6 times a day. I get a letter twice a month. It has caused family conflict and embarrassment. I have lost the ability to earn income. My credit is damaged and I am stressed over all of this.

Mary is one of my dearest friends as well as my Avon representative. She has done a bang up job and stuck through times I know were nearly impossible for an individual with just a few medical issues going on. I could have never hung in there like she did! But, with all her difficulties she amazes me. I left Avon years ago for my own personal reasons and am well-rehearsed on the responsibilities and difficult work, etc., that goes into providing product to customers you drum up yourself, not to mention making friends and earning their trust in you and your ability to be timely and accurate with their orders.

I ordered a pair of the curves toner shoes back in December/January out of the first campaign book I noticed them in for $39.99 a pair. I waited, and waited and kept asking Mary what the hold up was. She just kept telling me what was on her delivery slips, not until campaign this, that or the other! Not to her fault, I think it's real bad business to put her in that situation of not being able to give me a competent answer and I rest that complaint on your laps. I had open heart surgery last April and needed these shoes to get walking to strengthen my heart as well as the rest of my body. As my loyalty to Mary, my representative, I figured I would order the "Curves brand" instead of spending the same amount on the "Sketchers brand."

I am so angry now, because I cannot shop anywhere now and find the same similar shoe for the same approximate price, not to mention the fact that I am disabled, do not drive and cannot depend on other people to take me several times each week to look for this one small but important to me and my health very important item I must purchase and should have months ago! Not to mention my own disappointment in myself not finding a pair of something similar sooner, I received a good chewing from my physician the other day because I didn't obviously follow his advice as prescribed long before today! So now I have him concerned about me not following his advice.

I don't think he believed my excuse just as I couldn't believe I'd even go there with this with him! I mean I know I'm just one little person in your "Big flourishing business", but if it weren't for the person I am doing business with, I would personally find some other computer sales company or department store that sells makeup, shoes, etc., to purchase from. that's how angry this whole thing has made me. I don't know who ends up with this letter, but I really hope you look at this and say, "Gee, I guess this lady has been waiting close to five months for these shoes; maybe we could offer her some advice on what she should do next or the shoes will be in for sure exactly....date? "

Before becoming disabled I ran a very strong construction business by myself! I would never have put a customer off like I have been and I am very disappointed with you at this point. Shame on you and your big business ways! It was u,s little people, who built you and this is how you repay us? Simple little nothings who have stupid little complaints? Well if this is how Avon treats they're representatives/customers, wow! Am I glad I saw the same thing years ago. Sorry, but I may have to stop doing business with my good friend as a result of this. It's a shame too. She's a hard working woman and it will take her a little more extra work to make up for the sales she will be losing from me each month.

This could result in open-heart Surgery or not! First of all, I had put the money in Mary's hands so as to make sure I wouldn't spend it on something stupid only thinking about my shoes coming along with my other hundred's of dollars worth of product (Items which weren't quite as necessary and important to my health), which put my purchasing the shoes sooner to get started sooner on my rehab of walking for my heart and lungs which is absolutely necessary now, past now for a log time now and "not looking like much sooner now either"!

Economically I am not able to afford the tennis shoe types like the ones Curves and Sketcher's were selling for $39.99 a pair far less than $100 a pair now shoes similar if I can even find them on e-bay or else where even at all for a fair price.

I am on Social Security and I was medically told I needed these types of shoes or I wouldn't be so neurotic about this. If it weren't for that, I wouldn't be making such a fuss. But this is just wrong, I may be disabled, but I can still speak up when something or someone has done me wrong. And that's exactly how I feel Avon has done me, wrong!

I hope someone gets the cobwebs out of their wig/wigs and figures out a way to make customers such as myself a little less displeased. And instead of waving all these pretty little faces and flawless products that look so great in a catalog and so enticing to purchase (especially for those who not by choice have to shop by mail 80% of the time), maybe one could think about taking an extra step to further work in those books Mary pays so dear for. Just why we/anyone should find trust in your products and service more trustworthy than those of let's just say "Macy's, Kohl's, Penny's, Target or even Walmart!"

At least I know what I see I'll get, not to mention a big hassle for Mary or anyone else to have to go through just to return one or two items. These are just a few complaints I've been contemplating bringing up with someone in the future. I'll just wait to see if I get anywhere with this problem first before throwing too much at someone too fast. Other than helping Mary, breast cancer and some other personal reasons for doing business with you, I am truly reconsidering other businesses' that would appreciate my money. And as far as going by the trust in you that you've been in business for well over 50? 100? What ever, what impresses me is consistence. When something is done so many times with proof of success, that says something to me, to the World and to your sales. I may be a small little person way out here in Hickville Wisconsin saying "Cheese"? But this corn huskin', cheese eating cutie pie from the Big "W" has a brain. And when I start to make more sense than a large company in New York or where ever you're slinging product, watch out girls. I' m on a roll now! Have a blessed day.

I decided to pay the money to become an Avon rep last year and the woman made it seem like with a little hard work and passing out flyers, booklets, and samples. People would begin to buy from me. I managed to sell to my family and two online orders the entire time, and one of those online orders returned half of her purchases. I kept trying to market and sell to other people on the internet and in my town, but I had people telling me they had no desire to own anything Avon because they didn't like the stuff or found it too costly for the amounts they received.

All this time, Avon charged me for various things and I wound up over $80 in debt to them. I talk to the woman I signed up with about stopping selling, trying to find out how to do it, but she convinced me to try a little longer. Things only got worse, and now I've been reported to a collection agency and they haven't sent the last order I made for my grandmother to me yet.

At this point, I can't afford to pay them off, or even refund the money to my grandmother. The company made no attempts to help me. As someone who was already struggling and unemployed, I am in far more trouble with money now than I was when I started with Avon to try and get out of monetary troubles. Thanks for nothing, Avon. You should be ashamed of yourselves. No help was given. I felt lied to and even a little betrayed. I was charged too much for things I didn't even understand. I was reported to a collections agency as a result. I'm even more in debt now than when I started.

I am just very concerned that all my Avon magazines that get dropped through my door by a representative are geared only towards white people! There is never a black model represented in any of the magazines here in the UK and this concerns me. I have seen Mary Kay adverts and they always show models of all ethnicity, why is Avon different when you are trying to sell products to all? If you are not the right department to contact, could you please refer me to the catalog designers?

I became an Avon Rep last year. Things were going well until I had a customer want to cancel an order she placed. I called and the order had not shipped so the customer service rep said we had to cancel the entire order and then place the parts of the order I did want over again. We did this on the phone and I was assured all was well. The following week, I received 5 boxes on my doorstep. All of the products I wanted doubled and the product I didn't want was included also.

I called Customer service and was told they would take all the unwanted products off of my account. I told them I didn't feel it was my responsibility to pay for the shipping of the product to get it back to Avon due to their mistake and was told "if" Avon wanted the product back, they would contact me on how to get it back to them. Over 3 months went by with no word from Avon, no bill, no phone call, nothing. I eventually started giving the products away because I was tired of the boxes all over my house.

4 months into this, I get a bill for $248 and a week later, a letter from a collection agency and the phone calls from the collection agency started. I called Avon and was told "I should have returned it". I would have if someone would have told me to and with an assurance I would have been credited the shipping charge. I then sent a letter to the CEO, Andrea J with no response. I then called her office and was treated very rudely by someone there who would not let me talk to anyone else and said she would follow up and call me back. No call. I still have some of the products but refuse to pay for their mistake so they will not get them back until they contact me to make a reasonable resolution, which I doubt will happen especially after reading some of the other things I have read online. Beware before you become a representative. Shame on Avon!

I am a new Avon Representative. It has been 4 business days since I signed my agreement. To date, no one has contacted me to see if myavon.com account was set up, which it is not, to see if I have any orders, which I do, but I can't enter them because my information is not entered into the Avon system. Frustrated and angry are understatements when it comes to my feelings. Every time I call the 513 number, I am placed on hold only to be answered by someone who does not know what I am talking about and I don't know what he/she is talking about.

They tell me to contact my DSM; that would be nice if I knew who she is. I was reading the literature that was given to me by my recruiter and it said that I would be contacted within two days by my DSM or DM. Hello! That has not happened yet! I went so far as to call Corporate Headquarters in New York and was still unable to get any answers from anyone. I was then told to contact my DM or DSM again. I do not understand how the DMs and DSMs can run a company and no one in upper management can help you with the slightest bit of information like getting an account set up.

As I sat down to read the complaints posted on this site, it frustrates me even more because Avon Products is a worldwide company. My initial thought is they are too big to think about the little people. Whatever happened to customer service and one-on-one training with your representatives. I decided to sign up for Avon because I was spending way too much with my current representative and thought that this will be a good way to reduce the amount of money I spend and to make some money at the same time. I can say that I am not as eager to start ordering as I was and if it was not for the fact that I have over $600 in orders right now, I would tell Avon to go to hell and continue to order from my representative.

To everyone that has posted on this site, I do feel your pain and I am in the process of sending Corporate a very nice-nasty letter giving them a piece of my mind.

I just started selling Avon in February 2010. My district leader said she would get my stuff into the computer and I should be able to start selling online the next day but it took a week. She said she would call in a week to see how I was doing. It's now March and I haven't heard from her, not even an email. I keep track of my expenses on a spreadsheet. With my business expense and customer payments, I was in the hole $47.98. You have to pay for brochures, samples, bags, order processing fee, e-representative fee and if your order is not put in on your scheduled date, you're charged $7!

I got to looking around their un-navigatable website and seen where after I've been a representative so long I would only make so much money. If I had an order that was $24 or less, my total earnings would be $0. So in the end, I would pay for the products, the processing fee, e-representative fee and whatever other fee they tack on. So where do I earn any money? I don't. I lose. And another thing, it's one thing to advertise all over TV and the internet for new reps. It's another when Avon is all over selling their products right from the warehouse. Isn't that competition against their own reps? No wonder Avon reps don't last.

I called customer service about how to return about 50.00 worth of product , and was told I can't return it, I tried to call again and was given an address and to return every thing to national returns processing center with a tracking number. I did this on Jan. 25, 2010. I still have not heard from them, now I am getting a bunch of collection letters from a collection company. I tried my best to search yellow pages, internet and can't find a number to this place, so I can call over, They did receive my products because tracking numbers confirms that.

I am upset and don't like the fact that this happening, not fair, and I think Avon return policy needs to be revised, and for the consumer. I returned everything because the description sounded wonderful. Packaging nice, but really had an allergic reaction extreme outbreak of acne, and rash. Economically, I am in a bad situation and now I have to worry about collection agency who says I owe money. I already paid 65.00 in products, 11.00 to ship, and now collection agency wants 60.00 from me.

On November 17, 2009 I received a check for over $24,000 from Avon. It was made out to me and sent to my correct address. I thought that it was possibly some stock dividends that my now deceased Grandmother had earned. My Grandmother was an Avon lady from the 1970's to 1990's. She was constantly getting awards for being a top seller. She died in 2004 and left quite a bit of bills. At that time my parents were paying them.

In 2005, Hurricane Katrina took everything they owned. I then decided to pick up the bills to help them out. Needless to say, this check was a Godsend. I took it to my bank and had them verify it. The check cleared and I used most of it to pay off various debts. I then celebrated by burning all of the paid in full ones for my Grandmother.

On December 17, 2009, I received a letter sent via FedEx from a WNS Global group telling me that I kept a check that obviously wasn't mine and that they would take criminal action if I didn't immediately pay it back. I contacted them and explained what happened. I got so scared by the letter and was so embarrassed that I told the man that I hadn't spent any of it. I sent a check for the full amount and received a check for $500 as a "thank you". Now, I owe several family members money. I had to cancel Christmas for my chronically ill child and pawn anything of value. I felt so disgusting by what had happened that I decided to contact Avon directly.

After two weeks the representative from the office of the president for Avon sends me a final reply. In it I was basically blamed for depositing it and getting myself into this mess. I was told that I should have contacted them first. Why should I? I thought it was mine. She then proceeds to tell me that the money was for one of their vendors and that my customer number was entered by mistake.

In 2007 I had contacted them about a product refund. This is how they had my name and address to begin with. Anyway, she also stated that they made several attempts to contact me. I haven't moved or changed my address in over 10 years. I had explained that this economic burden was not my fault and was going to leave us homeless in a matter of weeks.

It still made no difference. I replied and tried to explain and clarify the truth, and not what WNS and their financial dept. decided was the truth. I now get no response to any attempts to email them. I am now $20,000 in debt due to their mistake. I told the representative that car accidents are mistakes but it doesn't leave people any less injured or dead. I don't know what to do. This is supposed to be a company based on the premise of helping women become financial independent. Really? I don't feel so free.

I purchased Avon Product called solutions am and pm face cream. I purchased sometime at the end of August 2009, beginning of Sept 2009, I started using by October 1st 2009, by October 24th 2009, my face had developed a face rash and break out, like bumps under my skin. I stopped using and went to the doctors, she advised that I had an allergy to an ingredient in the product. I was given medication to combat the problem.

The representative advised me that because I could not produce my receipt. She could not send back to the company for a refund and gave me back the product. I thought that if the consumer was not fully satisfied for whatever reason their monies were refunded. I still more than 1/2 of the product in both containers. It wasn't I did not like the product, it did not like me! I know it is not a lot of money (2 for 14.99), however, I did have to pay for the Dr. visit and medication. Please advise, I have written to Avon and not received any assistance.

I just ran across this website and thought it was interesting. I'm an Avon rep, have been for about 3 months. Even that, I'm about to close my account. Anyways, I just seen the complaints from people who had rashes using Avon skincare. Of course, as an Avon rep, I use a lot of the products. Not too long ago, my neck was red and itchy, really dry, etc. It just appeared and I had no idea what it was. I never linked it to the Avon products I had been using. I just bought some Hydrocortisone cream and it went away, but it freaked me out. I had no idea what it was. I've also noticed sometimes after using the skincare that my face would burn, but it never persisted. I guess everyone's skin is different though, everyone reacts differently to products.

Avon has made me angry sometimes. I swear they have overcharged me or something and I had no idea about, but you get 40% up until your 5th campaign and then you have to sell at least like $425 in order to get 40%, otherwise you get 20%. I think that's ridiculous. It should be the opposite when you increase in your number of campaigns. You should earn more instead of less and another thing I don't prefer is about everyone with customer service is a foreign person. I don't mind, but they are hard to understand and it's like they don't understand you. You just have to be like "okay, whatever. You're right", when you really don't think that they are.

I also do not like that everything is so small. For example, on the clinical products and things like that, you pay like $30.00 for about 1 ounce. To me, that's just crazy. Everything is so enlarged in the brochure you expect the product to be so much larger, then you get it and it's tiny. Of course, you have to enlarge it to be able to see it in the book but a lot of it is very misleading. At the same time, a lot of the Avon products are really good and I have been satisfied. For example, the smooth minerals foundation I love. Any of the makeup products are pretty good. The Himalayan Goji Berry hair mask is good also. Things like that.

Everyone who has bought from me had been satisfied, I've had no complaints and it's a good way to make extra money, besides putting in money out of your own pocket. But that's how it would be in any self-employed business. I guess it's just really about finding the best product for you. An allergic reaction could happen with any product you buy off a store shelf, but I can't believe how many people have had complaints. I do think Avon really needs to address these issues.

This all started when I had put in an order of $341.27 and all of the people paid and when two of the ladies' order came in, they did not want what they had ordered and wanted me to take it back. So the promise to their customer is 100% money back - no fuss, no question. The amount that they owe me is $95.33. So I took it back and said that, "I will get your money back." I downloaded the printing label off line just like they said and took the crockpot and the Sharp camcorder. This is a very small camcorder so I put it in the crock pot under the lid. It was wrapped with newspaper so that it would not shake or rattle. I took it to the post office and mailed it the next day, that was on November 9, 2009. And about a week later, I called and asked if they received it and they said no. I asked about the money and they said that they would credit my Avon account.

I said that I wish to have the money back and not to have my account credited. I need the money. After all, they say, "Our promise to you, if you are not happy with any purchase, just return it for an exchange or your money back no question, no fuss." These are there words on every book. They said that it would take 30 days to process the check and now they say that I will not get it until after Christmas, if I get it at all. So all I wanted is my money back and they won't give it back to me. This all happened on October 30, 2009 when I sent in the order and the $341.27. I quit being a rep on that day. And I am still waiting for my money from them and they say that my account is closed. So why don't I have my money back? I talked to the customer service yesterday, December 7, 2009, and they said that it will not be until after Christmas or the first of the year. All I want is for them to give me back my money. Thank you.

I recently used Avon Skin so Soft lotion and now have a burning, flaky, old looking skin. It has been a week now and it still is not clearing up and continues to burn. It was the only product I used that day. So after throwing the bottle in the trash, I later came home and placed it in the cabinet so I would have a listing of all the ingredients. I would not recommend anyone using this product. My legs and arms look like that of an 80-year old woman.

I bought some cleansing wipes from Avon cosmetics who said they would leave skin looking healthy and refreshed; however, they have burnt my skin. I have large rash covering my face and neck which is dry and itchy. My face also swelled especially round my right eye. I now have to take medication which I got from the emergency GP on Saturday, 21-11-09, and then I had to visit my own GP today, 23-10-09. I am disgusted that this has happened and am embarrassed to go out. My work college has took photographs and I want this matter dealt with as I don't want this to happen to anyone else. With burning, itchy blotchy skin, I have to take tablets for seven days and apply cream daily also swelling to face especially around my right eye.

I purchased Avon face cream from a friend at work. I used it as instructed and the next morning, my lips were red and irritated and this developed into blisters and scabbing that lasted a week. I did not apply the product to my lips but a little on some fine lines around the mouth. I stopped using the product. It was in red packaging and advertised as Reversalist Renewal Serum and Night Renewal Cream. I then tried another product that didn't sound so strong, Ultimate contouring eye and and Age Repair day cream. These products were worse! I avoided my mouth area but woke up with red, swollen and blistered lips. They have been like this for two weeks now - cracked and bleeding. My pharmacist recommended Benadryl and said it would have to work its way out of my system. This is ridiculous. I have never had a reaction to skin creams in my life and I am over 50. Avon needs to be responsible for this harm.

I am an Avon representative for Avon Products Inc. and operated a Licensed Avon Beauty Center. To explain the issue at hand, it is necessary to understand how AVON (the company) operates. To operate a LABC (Licensed Avon Beauty Center), an Avon representative must have two accounts: the licensed account for the business and the representative account for leadership purposes. For both accounts to be active, both accounts must be up to date i.e. balance due and an order must be placed within six weeks.

Here is my issue: I operated my LABC business for 1 and 1/2 years. In July 2009, I opted to shut my business down because I was going further in debt. Once I shut down the business and sent back the products, my problems began. At the time of opening my business, it was agreed with Avon Product Inc and myself that any product not sold could be returned and that my cost would be fully reimbursed and throughout the duration of my business, I have returned product without issue until now. Normally, Avon's procedure is that all returns will take up to six weeks to process and then credit to the account will be made. Well, I informed Avon I needed a check rather than a credit because I have outstanding credit card balances, due to stocking my kiosk of Avon products. I returned my products on July 20th which they received on July 22nd. Remember, I said both accounts were closed pending credit. Well, since then the representative account has re-activated, which is the account that has no connection with the returns but the LABC account remains closed.

While I do not owe any balance on either of my accounts and I cannot get anyone to activate my account, and because my account remains closed, I cannot have access to the return credits. I'm told over the phone it is at what seems to be a mistaken amount, way less than what should be the dollar value and it has been way over 6 weeks. I have called and talked to many, many, many customer service reps who told me they will have someone contact me back. My district manager that is supposed to be handling this matter has not returned information regarding the reason the account remains closed and time just keeps passing and passing.

Here is a company that is suppose to be out for women, small entrepreneurs, here for you and has your back. Well, let me tell you it is the furthest thing from the truth. Avon is a company that only cares about Avon. I personally would never recommend this business to anyone. Hold on to your money! I would like women to know it is not what it is cracked up to be. You know that second account they expect you to keep? Well, they do so and expect you to place orders off it so you can enhance your leadership and yet you cannot use your Business Tax ID which clearly sends red flags to tax revenue. Your earning percentage is not at your business level. You're paying double charges because you're basically forced to order off two accounts. Like I said, Avon is not what people think it is! Thank you for getting the word out and letting other women know what they may be in for.

I am a traveling RN. While on assignment in Crownpoint, NM, I purchased/paid for: a Minnie Mouse "Miss Fabulous" pajamas and bag and watch from an Avon rep Tinacya **. I returned the watch (didn't run) and pajamas (too small) and the bag was back ordered. I paid for all and requested another watch, larger size pajamas and the bag, Avon rep took my receipt and I never heard from Avon rep Ms. ** again. I called many times and got a voicemail machine. Her mother was told about this situation and she said she would speak to Ms. ** but never heard from her again either. I have been unable to figure out how to report this to the Avon Company. I lost approximately $100 for the three items. I would really like to receive my items but if not then I would like my money back from Avon.

I ordered 5 products online as my rep instructed me to do. I was supposed to buy one and get one for $.99. The ad was online and my rep saw that I had done something wrong and called into Avon and straightened it out. I was supposed to receive 3 full price products and get 3 for $.99. The order I received was for the original order as I had filled out. Not only was the order wrong but they charged me for shipping which they were not supposed to do. So the product was not satisfactory, and I never got the sale items, and I was charged shipping.

So I was going to send it back and wrote to Avon to see exactly what I should do as in the labels it said to call in as sometimes we may not have to send the products back. All she said was to send it back and follow the directions provided. So I had to go to the Post Office and mail it back at $10.35, my expense which I thought for sure they would reimburse me. Two months later my Visa was credited only the product amount and the tax amount. So I called and asked why I was not reimbursed the shipping amounts to/from and she said if I don't like it and nothing was wrong with it, then they don't pay. I told her just what I mentioned in this note and to no avail.

So I was very upset with this 10+ million dollar company. I really feel that if you order a product and it's not what you thought you were going to receive, then total out of pocket should be reimbursed. I should mention that they said they could not find where the $.99 deal was on the online ad but my rep saw it and the rep she talked to at Avon saw it and I saw it. I felt that this is totally a misrepresentation on their part and their customer service was lacking, and if this happened to me, how many other poor souls did this happen to that simply don't have the energy or knowledge to report it. Avon should be ashamed.

The product, Anew Alternative Intensive Age Treatment, resulted in my neck and face breaking out in a bright red rash. Applied Sunday evening 2nd Aug '09 and the rash is still evident today 4th Aug '09 but fading. I have never before ever been allergic to any cosmetic. This rash felt more as if the skin was burning, irritated, not itchy. I felt Avon Cosmetics Ltd should be notified as I have used their products over many years and have never had cause to complain until now. Not so much a complaint but perhaps making the company aware that this particular product states it was made in China and therefore may raise the question as to whether the quality control is as it should be.

Our Booster Club for school band had arranged for our band members to do a fundraiser with Ms. ** selling Avon products to earn money for their band. At the end of the sale, we wanted to just keep our portion (35% of the sales) and send her the money we owed her. She told us that we had to send her the entire monies collected and that she would reimburse us our portion. To date, we have not received our portion, which came to $424.09. We have tried to call her a few times, left messages and to date, she has not returned any of our calls or lived up to her agreement. At this point, we would like to also contact Avon to report this but we do not know what avenue to take to do this.

I ordered Curves for Women Wide Width Sneaker for $39.99 plus tax. I was not given my Curves Free Coupon for 30 days free. Also, she did not deliver the Avon, my son picked up my order at her house. I told my son to tell her to deliver it to my house next time. She said that if I wanted the Avon delivered to my house, I would have to pay extra. I would like my coupon and someone needs to tell her she is not supposed to charge extra for delivering the Avon ordered.

I need to contact Avon Product District Office because there's a lady throwing each Avon magazine at each driveway or sidewalks at residential homes and I want it stopped, and it has no soliciting sign on our property posted and causes a lot of littering all over the place when the wind comes up. Please, no phone calls. Email me only.

I tried Anew Rejuvenate day and night cream and to my surprise, I had a reaction of a hot burning rash. Initially, I was unaware that it was the cream which caused my discomfort, so I used it for 1 week. I was advised by my Avon representative to fill out a complaint form. Today, I have received a letter from Adam **, informing me that Avon used only the best ingredients and that the allergic reaction was no fault of theirs and that it was my skin's fault.

I was not trying to get anything, other than a good old-fashioned apology. I think Avon should review their customer services and wonder what on earth Adam ** is paid to do, apart from cover their backs! Is he their "representative relations" whatever that is, or possibly their lawyer. The company stinks and I just want to say that I never complained, but is sorry so very hard to say!

Avon's Anew Rejuvenate caused a painful burning (scarlet red) rash all over my face! I have used many different creams before and have never had any problems. I do not want anything now, just people to be aware of the shoddy treatment supplied by Avon! The only other thing I shall do to get this off my chest, as I am furious, is to tell all my friends and family what a wonderful company Avon is!

I used to work for Avon, but I didn't receive the correct products a lot of the time. Customer complaints didn't get sorted properly, so I ended up being out of pocket most of the time. Prior to me leaving Avon, a customer had a faulty clock. I informed Avon of this, only to be told to return the product only in between numerous phone calls and passed from pillar to post. Then I left.

I've since e-mailed Avon, to be told to return it and I would be reimbursed. I still haven't been reimbursed. I'm really annoyed with all the phone calls and e-mails. The product was returned weeks ago. I will never work for them again, due to them not treating you with respect and there's no professionalism involved at all. I was inconvenienced by having to pay the customer back out of my own pocket, and I've felt very embarrassed.

I ordered Avon products and was told it would be a couple days for me to receive it. It was paid for the day I ordered it and now, a week later, I only received one thing where it should have been six items and I am frustrated that payment in full was done and no product was received. No products received, just told we'll have to reorder it.

I had recently brought a few products from Avon. The representative personally dropped them off and when I looked through the products, I noticed that well over half was missing so I called Avon and got told that they had ran out of the products (which no one had mentioned to me), and that I should receive them in up to 2 weeks. I asked if someone could get in contact with my rep and find out why I was not told about my missing products. I was then told that the district manager will call me in a couple of days. It has now been 2 weeks and I haven't received the products or a call. I called them again today to find out what was going on and I was told that they couldn't do anything, but get the district manager to call me. Then I was told it was my own fault for not checking the products. But I shouldn't have to check the products? I should get what I paid for but instead, I got told it was my own fault. The rep should have told me about the product shortage when she delivered it but instead, she took the money and left. Now there is no chance of me or anyone I know ever buying from Avon again!

I used avon solutions for 2 nights only and my skin was totally burnt, my eyes were all swollen, I was in agony with the pain. I had to take time off work as I could not see properly through my eyes. My whole face and neck burnt and the skin peeled. It was like I had a severe case of sunburn on my face. My avon representative refunded me the money I used to purchase this product but I am seeking compensation for the shocking damage this product did to my face. I have photographic evidence if required.

I have written before to complain and have not even had the courtesy of a reply but you may rest assured that unless I get a positive response to this E Mail I will never purchase Avon products again and I have a lot of friends who have seen the mess of my face who will not be using Avon again.

Fortunately my face is now back to normal but there is obviously something in this solution that can cause an allergic reaction in people as I have been reading write ups about it on your site.

I purchased AVON Skin So Soft Whipped Body Oil and 2 days after starting to use it I noticed bumps all over my arms. Later that day they started to itch. About a week later they became extremely inflammed, red and horribly itchy. I have never been prone to rashes. My arms look like I have a horrible case of acne that constantly itches and keeps me up at night. I was prescribed a cortisone cream by my doctor and I have been using it for 2 days now, with little results, plus calimine lotion and an antihistimine.

The doctor said that due to the severity of the rash, it will take at least a week to show improvement. It is warm out and I can't wear short sleeves due to the ugliness of the rash. I am horribly disappointed with this product and will never buy skin care products from AVON again. I am still waiting a refund from the AVON rep. I am praying that there will be no scarring from this as it is an area that is always exposed!

I used the Skin so Soft satin glow daily moisturiser Avon product on 2 occassions. The first occasion I had a rash all over my body that itched and needed hospital treatment and then anti-histimine and steriod cream for three weeks to get rid of it to any degree. Not sure it was this product I used it again this time I had the same all over firey itchy rash but my face swelled up so much I couldnt see in the mornings as my eye lids had swelled so I couldnt see out. I went to Hospital and received treatment and am currenly still on a course of anti-histinmies and cream to lessen the itching 5 days later. The cream was the only common factor that hasnt been ruled out on both occasions. I have never had any type of allergy before.

I missed two days work = 100 I got behind on my University study and the condiction effected my ability in exams and on coursework. I missed a scuba dive weekend trip already paid for 320 as I could not see properly. It has also impacted on my confidence therefore my social life. I paid out in the region of 100 on treatments for this condiction. My skin is dry and flaky and my face is blotchy and red.

sign up for avon, then had pst account owing 94. attempt to pay but no one answer national credit dept line. Now I get a call from district manager telling me I can't sell avon and I have the 94.00 to pay.

No more selling, with many customers

Bought from a Avon Agent Tee Trea Cleanser, Toner, Moisterizer & Mask. Unfortunately no sample were handed before, therefor we took it for granted product will agree with skintype. Unfortunately neck & face got badly burned as product were far too strong. Pse send tissue oil, skin very irretable as well. Pse deliver or mail samples of other products for testing purposes to office address : Iveco SA, Waterfall Park, Waterclose, Bekker Street, MIDRAND. Pse acknowledge receipt. Thanking you kindly. Regards. Asha.

Badly burned face & neck. Left marks & skin also very irretable.

DO NOT USE AVON DEPILATORIES. Skin So Soft Facial Hair Removal Cream BURNED OFF THREE LAYERS OF SKIN, and they have jerked me around for FOUR DAYS, refusing to return my calls or DO ANYTHING ABOUT THIS, but blaming ME for following the instructions given by their highly-unqualified medical emergency guy.

He said, just put some neosporin on it and go to sleep, not GO TO THE HOSPITAL TO BE TREATED FOR CHEMICAL BURNS. Now there's no way to access that medical emergency line through the 800-FOR-AVON number, and in Cincinnati talk down to you like you're special-ed when you call to COMPLAIN THAT THEIR TOXIC CHEMICALS HAVE PERMANENTLY SCARRED YOUR FACE. I hope to find a lawyer for this issue soon, 'cause they are NOT going to get away with this.

At least one-third of my face has been burned beyond repair, resulting in lizard-textured patches that look like I have ebola or worse. I had a clear complexion before that, with only occasional blemishes from monthly hormone changes. Now I look like I was in a WAR.

I needed to earn some extra cash so i decided to sign up for avon. I thought it was basically selling avon and getting a profit. I was also told that i can sign up to be an erep which i did not knowing that for each campaign which last for two weeks i would be billed $7.50 cents. I paid $10.00 dollars for signing up and one of the campaign erep fees was credited to my account i have since cancelled being an erep. I'm am very dissapointed aboutdoing business with avon. I'm basically paying out of my pocket.

I was selling Avon before but It was a situation when one of my clients did not pay me and the amount was over 200 dollars, then I told my manager and my enroll agent that I had this situation, and I can not pay the amount at once, Although, I was pregnant and I was in maternity leave obviously I do not have the money because I had received less money from my job, then Susana my enroll agent told me that she is going to help if I get orders she can order for me and the earnings pay to Avon so you can pay little by little .

In addition I told Judith Bianchi the manager that I had the situation and she said Ok. Later, I went to paid Avon Express and the clerk told me that my account went to collection. I told my manager what is going on my account and she told me that she does not anything about it, the I had received the letter from collection and the amount was 99 dollars then I pay right away. Later Judith told me that I can not sell avon anymore because I went to collection.

Later my Mom went to sign up to Avon to sell and she put all the information because she lived with me and Judith Bianchi look into my enroll agent account to looked for my information and found that my mom selling avon under my information and she closed my account I do not understant why she closed her account because she is not in collection and she wants to sell avon. I went to the policy of avon I did find any information that said that my mom can not sell avon.

I think that Judith violate my rights and intimidate me in the way that she wants to prohibe me and any body that lives with me sell Avon. I know that Judith have problems to my enroll agent Dora , because the new clients give to Susan other manager and Judith got upset about it. I belived the situtation that i had is unfair and I need inmediate attention.

I have used your products for many years. Why do the little sponges come off their post, way before the eyeshadow is even used halfway?

I need to buy replacements.

I bought 2 sets of jewelry Nov 27, 2008. Each had a watch, bracelet and pr of earrings for 19.99/set.It was $42.78 withtax. I recv'd the sets in person by a rep, Hope Gines early Dec 2008 and upon receipt told her of my disappointment in the missing earrings. SHe was to look into it with her mgr, but did not so I was forced to contact Avon direct to get this resolved.

After numerous emails and calls and delays from Dec 15, 2008 to Jan 16,2008, I am finally told by a Dave M. that they can't get me the earrings now in that offer so since I have already given away as a Christmas gift 1 set and used the other set myself, I want the value of the missing merchandise or $14.99 x 2 prs=$29.98. All they are willing to do is sub in a replacement pr which is not what I bought and paid for and it is surely thru no lack of effort or timeliness on my part. They have already taken 2 months and have poor customer service issues so I just want to be refunded and be done with them.

They told me I cannot get a refund without all 3 items in the set being returned (these items have separate value in Campaign 26, 2008 brochure and therefore have a price value that can be returned back to a customer if needbe) and that again isn't right b/c they were bought for presents AND I WAS TOLD BY THEIR EXEC, SHE WOULD FIND THE ITEMS FOR ME. AT NO TIME WAS I LEAD TO BELIEVE AN ITEM WOULD NOT BE ABLE TO BE FOUND THAT HAS ONLY BEEN THERE FOR LESS THAN 2 MONTHS! tHIS JUST SPEAKS SO POORLY OF AVON!

I bought two pairs of earrings a few weeks ago for comparable value at a local store so I could finish giving the friend this gift that I had intended for her on time at Christmas time!

My problems are very minor compared to some, but they still bug me and I want to vent somewhere!! Avon, In my opinion offers poor customer service. I purchased a lotion (Vita Moist, which I have been using for 30 years!!) 4 bottles at $5.29 a bottle. First off I was put out at the tax that was charged (like 10%)as my state's sales tax is 6.5%, fine I accepted the difference. They came to my house and included was there next brochure. In the brochure they were advertised at $2.99 a bottle!!!

I ordered on-line. I used to order with a rep (who would tell you they're going on sale), but you can't find active reps anymore either on their website or at their toll free number. So I ordered for myself and was stunned to find had I waited two days I'd have saved $9.20. These days every penny counts!! I began my calls to let them know what I thought about it.

To me both the website and the person responding should have been knowledgeable about existing and future campaigns and offered some sort of compensation. To make a long story short, Avon took no responsibility (it isn't their responsibility, true, just nice if they'd have said something comforting)to keep the customer informed or happy. They very coldly replied I can return it and reorder it which of course would be foolish. It seems company's now a days don't give a damn about keeping customers or keeping them happy.

I lost my job due to no work, so I started going to food banks and this Avon lady comes there and ask people to sell Avon. You have to pay $10, to get your books and she bugged me the entire time until I gave her the money, but I only sold $18, I was to keep 50%. Any way, I did not sale anything else 'cause I had no money to buy books I sent Avon the $18 and they say I still owe them $40. I think it is wrong to do people like that and she knows that most people at the food bank have no job/money.

I have extra bills to pay and I am already full of bills. I feel that I got hustled. Coming to a food bank to get some suckers, broke suckers. I thought that I could make some money, but instead I got deeper in debt.

Thank you.

Will you charge to help set this service up?

And why on earth would you have a phone service that charges to help you upgrade? You are the first company that I have ever dealt with that charges to help customers.

She came to a food bank site while I was standing in line for food I had no job but I thought that I could make some money and she gave me paperwork to sell Avon I borrowed $10 to sell it I sold 2 bottles ($39) I was to receive 40% I owed $19 to Avon now they are sending me threatening letters demanding $48. So this is how Avon makes money now they get $10 and take the profits and sue people for extra money!

I have no job I was going to mail Avon $19

She came to a food bank site and gave me paperwork to sell Avon. I borrowed $10 to sell it. I sold 2 bottles ($39). I was to receive 40%. I owed $19 to Avon. now they are sending me threatening letters demanding $48. I was going to mail Avon $10

The reason i am complaining is that each time i get a perfume that i like from the Avon catalogue you discontinue them, could you please tell me why? The three recent ones are Millenia, Celebre ice and now it looks like you are going to discontinue Treselle Seduction.

all I waould like to know is how to use the product. (Anew Clincal advanced retexturising peel) no matter how much i google it, it only comes up with reviews and such which is driving me mad. I would like to know (once a week? 10 minutes? anything would be great as i only received the tub and nothing else, it might already have exired, I can find no proper knowledge of this product. This has caused my long pause in buying avon products.

i love to order from avon but when i do get a catalouge from a rep and order products they never come back with what i have orderd. this is very dissapointing to me as i love the products and would always place an order with each new catalouge. not that the products are wrong i just never receive any product at all.

I order a few things and have called over and over again to receive my orders, and they have never been delivered and I keep getting the run around that it is on back order...it has now been over 2 month and still waiting for my products.

A lot of time trying to find and get my products, at least 5 people told me they were being shipped and I never got them. I was a rep..and quit b/c this is a HORRIBLE company!

I paid the previous account off to a collection agency about 2 years ago and now they are saying I owe them the money. I'm not going to pay them over for something that was paid. Is there anyway I can fight them over this.

I want it taken off my credit report when it's a lie.

On Sunday June 29, 2008 I was at work and I reapplied my lipstick. I felt a sharp pain on my lower lip. When I analyzed what had hurt my lip I realized there was a little piece of plastic or it may even be glass in the center of the lip stick. Of course I cannot use the lipstick because there might be more in it. Plus I want to show someone exactly where the sharp object was in the lipstick. I e-mailed AVON and two people who did not even read what I wrote responded so off the wall.

I copied the e-mail conversation into this box for you to read.

I PURCHASED A LIPSTICK FROM AVON THAT I HAVE BEEN USING FOR ABOUT 6 MONTHS. I FINALLY GOT HALF WAY DOWN AND THERE WAS A HARD PIECE OF GLASS OR PLASTIC THAT CUT MY LIP. I USED IT AT WORK IN FRONT OF PEOPLE SO I CAN TELL YOU IT CAME RIGHT FROM THE CENTER OF MY LIPSTICK...KAREN

Hello Karen, I've read your message about the product experience. My name is Angelo D. and I'm happy to help you. Thanks for letting us know about the allergic reaction you had after using the Lipstick. Of course, you'll want to stop using it right away. Depending on how you feel, you may want to check with your doctor. Besides treating you, he/she can do patch tests to find out which ingredient caused the reaction....

Did you even read what I wrote, I was cut on my lip by a little piece of glass or very hard plastic that was in the middle of my lipstick. I have witnesses that it was there as I used it on my lips. I kept the piece of plastic and I kept the lip stick. Of course I will not use it any longer because there could be more in there. Please contact me with a sensible response like you actually read what I wrote. thank you! Karen....

Hello Karen, Your disappointment about the unpleasant product experience concerns me. My name is Steven M. and I'm here to help you work through this. Thanks for letting us know about the allergic reaction you had after using the Lipstick. Of course, you'll want to stop using it right away. Depending on how you feel, you may want to check with your doctor. Besides treating you, he/she can do patch tests to find out which ingredient caused the reaction....

Avon is charging me for products I never received. The last order I picked up at UPS, there were 5 boxes & only 1 box had anything in it, which were 10 books. They said they would credit my acct, but instead they have sent it to a collection Agency.

Sent me to a credit agency

AVON has no customer service. When returning products ordered online, you are instructed to send an email to avon for instructions. This email address is a farce -- a reply is never received. Not even its CEO, Andrea Jung, replies to emails.

After waiting one month for a reply to my email, I finally mailed the product back.After 15+ years of being an Avon customer, their lack of concern for customers has prompted me to stop using their products.

dealer take my money and they did not send me the offer that they promised to send to me .

they told me if i buy by more than 250 SR they will send me samples and campaign booklet by only paying 100 SR so i payed them for my order + 100 SR to be a member but they lied to me they did not send me any samples or campaign so how can i order again . when i talk to them they start blaming each other.whoever i do not want to deal with Binzagr Avon any more

I have ordered from Avon for years without a problem and I like their products. My last order was to be mailed to my APO address. For some reason the Avon website wouldn't recognize my zip and I kept getting error message saying to correct it but it would NOT accept my correct zip. They suggested an alternat zip which was close so I figured with the Company name, Unit number, etc, my package would get to me. When I saw the confirmation the only address they had used was my name and the incorrect zip. THAT'S ALL!

I immediately sent an email to customer service. Two days later I received a reply that the order had been shipped. I replied there was no way that order would reach me the way it was addressed and what could we do about the problem. I received no answer. I wrote again several times and still have not received a reply. The order was for approx $200. And I wanted the products or I wouldn't have ordered them in the first place. If you want to do business with a company that has a customer service dept that will really help you, don't bother with Avon.

I'm out $200 and won't have products that I wanted.

I used the product from a sample. I used it in the morning, that evening, and the following morning. My face/neck became severely swollen, hot, numb and itchy. After a day of not getting better I went to work and my employer told me to take the day off and go to the doctor. The doctor told me not only did I have an allergic reaction, but I got a chemical burn from this product. I had to get a shot of Decadryl (or some steroid) and have to take a tapered dose of Prednisone for a week, as well as Zyrtec. I am 40 years old and have never had a reaction like this to any skin products. I would NEVER recommend this product to anyone.

Missed one day of work, facial pain/disfigurement, itching, severe swelling, rash, purchase of two prescriptions and doctor's visit.

My daughters used an Avon product to cleanse their faces and had it on just long enough to spread it around and rinse it off. the oldest daughter said her face was burning, but it didnt bother her so much, but her face did turn mildly red and lasted till morning, on the other hand the younger daughter was in agony immediately 2 seconds into putting it on and we couldnt seem to wash it off any faster...We kept running cold water over her face to try to relieve the burning feeling, she then calmed finally and went to bed.my husband came home around 3 in the morning and asked what the heck had happened to her face and he stated her skin is melted what happened. her face was weeping with a clear **** and she appeared to have bad steam burns.I took her to the doctor and her face was covered in greenish brown dried **** patches, he put her on meds and cortizones- she has red scarring that is not going away, and all avon said is to return product and they would refund it, and they would send me a questionaire- that after 4 weeks still has not arrived and that I should not of used this product on children. I told them I read the label and their is nothing that says children can not use it. There is nothing about age on it period.They will not get the product back...i have hopes that an attorney can have this tested or something...My child had 2nd degree burns from The Anew retroactive 2 in 1 cleanser so beware...Also i told Avon that they need to put a warning label onit, and the gentlemen said i should know better then to use that on children...Hmmm...What a nice guy huh?... Also Avon needs to hire phone help that speaks clear and fluent English- as if I wasnt already frustrated enough!...Any suggestions anyone? My daughter had no insurance as my husbands been off work 9 monthes due to medical issues and lost his insurance and Avon wants me to pay for my order, and all my customers want their money back as they are afraid of Avon stuff now...I told them as soon as i sent it back and was credited for all i would send them the money, but they needed to address the large medical and prescription bills i have from their product harming both of my children...Oh i put this on my face and it started burning as well...I wanted to see..so i applied a small dot on my face and sure enough...hello- felt like a stove burn...So i cant imagine what a large amount would feel like...My poor children...

I have doctor and prescription bills,and no insurance coverage.My daughters face is scarred with red patches now. she has 2nd degree burns from this avon cleanser!...

I ordered a product from Avon, and I only got an order number or receipt. Not an order confirmation--nothing. It's almost a week now and haven't heard anything about my order. I tried to email them several times but no reply. I was so disappointed in them; before it only took 3 days to receive my order. I promise to myself, I will never order anything from them. Never.

I have injured myself using Avon's ADVANCE TECHNIQUES Intense Repair Hydrating Conditioner. I was in the shower and when the conditioner would not come out, I pressed the bottle down into one hand and squeezed hard to get the conditioner out. The bottle bent in half forcing the lid to half pop off, and during that time the bottle slid up my arm cutting my wrist in 3 places from the sharp cap. It was very close to my vein and bled a lot. It was deep enough where there will be permanent scarring. Avon should change the bottles their products are in.

On November 7th, I was charged $11.99 from the company called TLG/GreatFun (Trilegiant). I did not authorize this debit to my ATM credit card and have never heard of this company. I called my bank to dispute the charges and to gather more information. Because the charge was still pending there was nothing (SO THEY SAY) they could do until it was posted. They gave me the company's 1-800 number and assured me that if it continues they would credit my money back and change my account number. Before I called, I did a quick Google on the company. All I could find was Credit Card Scam, Rip-off Company, etc....

After calling the company at 1-800-242-7771, they asked me for my name, address, phone number, etc..... I told them that I wasn't giving them any additional information. They put me on hold forever until I got Mark Wright, Supervisor. He said that by making a purchase through AVON Online and accepting the DISCOUNT, I authorized 1 month free membership to TLG. I always check NO for subscriptions on everything. I never got notified or had any confirmation of this membership from AVON or TLG (Trilegiant). I don't appreciate AVON sharing my personal information to a third party. I can find the same items as Avon's at Wal-Mart for a cheaper price! Avon has seen the last dollar I will ever spend on their products!

Lost of money and personal information has been share to several companies.

I sold Avon products to customers for almost 7 years.Avon billed me for items shipped of $322.79. Customers refused their orders due to constant shortages of items ordered. I could not pay for my order in full as Avon requested due to nonpayment from my customers and I had to return 41 items to Avon totaling $512.57 (retail) for credit. I also sent them payments from my checking account totaling $126.79. This resulted in an over payment to Avon of $184.33 which I requested Avon reimburse to me.

Avon has only credited my account approximately $145.00 and they are still demanding I pay more or my account will be turned over to a credit bureau which in turn will ruin my credit further.I constantly tell them I do not owe them any money.

My DM, Jackie, has been notified of this matter and I have filed complaints with several agencies and have called/emailed Avon on numerous occasions. To date Avon has not responded to my requests.

I have been harassed by mail and phone calls, threatened by letters and embarrassed to tell my customers that their orders are on hold for my so-called non payment per Avon. Avon has now put me on non active representative status meaning that I cannot earn monies by selling their products until I pay more.By using these unfair practices, Avon has denied me the opportunity of earning income to supplement my Social Security benefits and the opportunity of advancing to a higher commission level as an Avon Representative.

Well, I can only tell you that I am very very uneasy with the lack of professionalism Avon the company for women has demonstrated in the last couple of weeks. I re-signed up as a Avon Rep and through 3 capaigns straight, everything was running smoothly. I submitted my campaign 20 order and when I checked to see the order status, my order had been place on credit review. This I didn't understand since I had a credit of 160.24 due to me overpaying Avon just so that I could have money in my account to pay for my submitted orders in the future.

I was told that my account was no longer able to sell avon due to a previous account of mine went to collections, however; the account was paid off. The amount was 60.53 I was told. I had to notify all my customers and tell them why I could no longer be their representative.

I signed up with AVON a few months ago because I needed to make some additional monthly income. I chose AVON because my primary job requires me to travel alot therefore I needed something I could do to make extra money but that would work around my travel schedule. What this meant was because of my traveling, there would be weeks I would not be selling AVON products at all, especially during the summer months which is when I travel the most. But the person that hired me assured me this was no problem, I could sell AVON products as I chose to.

Everything started off fine, however about a month into the business I went to Las Vegas for a week of training for my job. When I returned home there was a box on my porch from AVON. I thought it was weird since I hadn't ordered anything before I left. When I opened the box there were about 20 AVON catalogs. I didn't think much about it until I went into my account a few days later and saw that they had charged me for the books.

I was a little upset that they had sent me these books without my having requested them and then charged me for them. But I paid for the books and let it go. Well about two weeks later the same thing happened again and a few weeks after that it happened again. So finally I got fed up and called to complain and was told that one of my uplines (I forget which one because there are several) had ordered the books for me. I told the representative that I did not authorize anyone to order books for me. She told me that I didn't have to authorize it, the managers had a right to order books for me.

At that point I got very angry and told her that if the managers have the right to order them then they also have the right to pay for them because I wasn't going to. She deleted the charge from my account and transferred me to the managers voicemail that had ordered them so I could tell her not to order anymore books. A few weeks after I left the message my AVON account was closed. This was fine with me because at that point I didn't want to work for them anymore anyway.

I later found out that this ordering of books for the sales representatives is a tactic they use to pressure you into selling. When you go a week or so and don't place orders, they order these books for you to force you to get orders. So new Reps beware!

I was supposed to receive a refund. I received their blue postcard which states that the refund would be sent within 6 to 8 weeks. I have waited longer than the expected time. It’s been nearly 10 months, and I have not received the expected check. I am counting on those funds, and can not reach anyone by phone who can give me a straight answer. I have proof of correspondence which has been forwarded to the company, and I have delivery confirmation.

Then in March 2007, I had a friend who sells Avon sign me back up. For two campaigns everything was ok. Then all of a sudden in the third campaign, my order is put on hold, with no explanation given. I had already paid for my previous order on time and had no idea what was going on.

Finally the girl who signed me up called me to tell me that my account was closed due to my previous account going to outside collections, an account that I paid in full. I had to notify all my customers and tell them why I could no longer be their representative.

My Daughter who loves Avon was so devastated because she was my helper and I was splitting my earnings with her. I really like the company but I believe this was a really rotten thing to do. I could see if I never paid my previous account off but I did and I have the paperwork that shows it was paid in full.

I ordered a number of products for my daughter on February 11. I charged the items to my credit card, but I never received a confirmation and therefore, never had an order number. This was my first (and last) experience with Avon, so I assumed they did not email confirmations. After nearly two weeks, the items had not arrived, so I emailed customer service. The never replied. I then tried to call, but I could not access customer service without an order number, which I never received.

So, A week later, I emailed again. Still no response. I then called the corporate number and the person who answered sounded as though she just woke up. She transferred me to a voice mail box and I left a message. Several hours later I still receieved no response. So, I called again.

The woman who answered, named Leslie was exceptionally rude and made it very clear she did not care about my problem and that it was not normal for people to to return calls promptly because they are too busy. At that point, I called the card company and cancelled the entire order and had it removed from my account. Needless to say, I will never, ever use Avon again.

i placed an order for a product on December 8th, and i was promised it would bee here before Christmas. It is now February 7th and i have yet to recieve the ring or a refund, which i did request over a month ago. this is very unprofessional and unacceptable.

I used Avon's ANEW ALTERNATIVE INTENSIVE AGE TREATMENT CREAM

My face/neck swelled up overnight, one eye was closed up. My face is red, itching, and I have had to take off work. I am on my 5th day, and the swelling is just starting to go down.

So I lost pay at work, and the discomfort is very uncomfortable.

They say on the jar of cream if you feel a tingling immediately remove. My tingling woke me up, but by then it was to late no matter what.

The Dr's office I spoke with just told me to take Benedryl and drink plenty of fluids to clear out my system. I felt like I was full of poison, and nauseous and of course just tired from the benedryl.

I came in to work on that Thursday (the next day) but the swelling became worse, and Friday I had to stay home from the extreme discomfort and my right eye that was swollen shut. So I was not pleased to lose a days pay since I had no vacation days left, and we do not have sick days.

Now I have heard from other associates at work they have had similar reactions, but not as extensive as mine.

I started using Anew Facial Cream & Under Eye Cream for 10 days & began experiencing burning under my left eye. I stopped using the product immediately & when I woke up the next morning, I had swelling, burn-like open wound with green pus. I was preparing to leave on a cruise in 3 days when this occurred. I contacted Avon & Joanne M advised me to go to a doctor. She said she would send paperwork for me to fill out & I was also told to return the products & I would be refunded.

I went to my dermatologist who prescribed an antibiotic to prevent infection, he performed a culture of the eye area & gave me a prescription for a topical cream. The next morning, I woke up with a similar reaction under my right eye, but not as bad. The day before I left for my cruise I was in a lot of pain & contacted my dermatologist's office & they recommended that I purchase Aquaphor.

We left for our cruise & this reaction lasted my entire cruise & a few days after I returned home. When the areas finally healed, they left 2 permanent red marks under my eyes. I have more lines under my eyes from the swelling I experienced from using this product. I completed the paperwork, sent the products back & was contacted by Avon's insurance carrier, Travelers.

I had one phone conversation with Becky A, explained my situation, she reviewed the paperwork I submitted to Avon. She asked me what I had in mind for compensation. I told her that I only wanted what was fair & I wasn't looking to sue Avon for a crazy amount of money. I told her that I went on my cruise looking horrible & was embarrassed my whole trip. My husband was also embarrassed because people would look at him as if he hit me. I also told her that I have permanent scars that I would like to take care of.

Today, December 6th, I receive a letter from her stating that they reviewed my claim thoroughly & are sorry but they cannot pay for my claim & if I had additional information that I would want her to consider, to send it to her. I am very dissatisfied with their denial of my claim. There was no explanation as to why it would be denied.

My daughter is a neighbor of Selina H. and we both ordered Avon from her on October 17,2006. We both gave her checks for the products amd she cashed them both. Mine was cashed on October 25, 2006. We have contacted her 2 times about our orders,and told her she had until today to respond. She keeps telling us that corporate office won't give her an answer on why the order is so late. Please help us get our money back. I have since contacted another Avon lady and placed an order with her.

Lost $20.00 No product, no reply

I had sold Avon several times since the mid 1980. Had done very well. There were two occasions I had to leave Avon, which I personally chose to do. I was going thru a emotionally abusive relationship/divorce after 18 years. Anyway. all accounts were paid.

On June of this year 2006 I wanted to try again. I signed up, recruited, had some customers. In my third campaign or in time frame, 6 weeks after getting into Avon, after I invested close to 100.00 in leadership kit etc, they said I had to pay my order in advance. They told me after three campaigns there was an account showing due. I spoke with their credit department, They said It was so old they could not bring up the screen to give me any explaination. They said I owed 60.00 from a really old account from 1995?

I faxed proof that I did not, they in turn now say to remain an avon rep I will need to pay in advance. I feel very insulted and ripped off.