I got large burns on my tongue. It is very painful. I am unable to eat, or drink. I had to reschedule dental work, I was to have done.
Consumer Complaints & Reviews


I had painful ulcers appeared throughout my mouth along the gum line - top and bottom. My gums were red, swollen and throbbing for days. It was so bad that I thought it could be gingivitis and brushed again, but it only got worse. My dentist was shocked that the chemical burns were so bad.
I had to wait a week before I could go near my gums with a toothbrush, and a fortnight before the sores healed completely. Avoid Iso-Active Citrus Foam Toothpaste.

Great site by the way.
I was doing routine shopping as usual and thought I'd try a new toothpaste. Aquafresh Ultimate White was my choice along with a few other brands.
The whole left side of my mouth was burning and I felt like I had a toothache as well. The pain was so bad it gave me a headache and I hardly got any sleep for the past 3 days. I had no idea that the problem could be the toothpaste until I found this site. At first I'm skeptical, but I had nothing to lose with the pain I was in.
So I started using another brand of toothpaste and instantly, the pain starts to fade! The headache - gone! I would not wish this type of pain on my worst enemy. I mean the cops could use this type of stuff for interrogating criminals. Aquafresh seriously needs to fix this problem or change their name to "Aquaburningflesh".

I used Aqua Fresh Extreme toothpaste less than two weeks and my lips were burned right away and are now discolored. I'm embarrassed to go without lipstick, in fact, I had to buy lipstick just to cover my burned lips.

I bought Aquafresh Extreme Clean toothpaste and used it for a week or two. It burned my lips, tongue, and all the skin in my mouth.
It took a few days to realize that it was the result of my new toothpaste. It is taking forever to completely heal.
I don't know if I will end up having to see a doctor. I keep putting vaseline on my mouth. It is now down to the end of my tongue. My inner lips are still burning and scoring. The healing is very slow.

I decided to purchase Aquafresh Iso Whitening Deep Penetrating toothpaste over my Sensodyne Iso whitening because it was 3.00 cheaper. Big mistake. I have been using it for 3 weeks now. My gums are sore and now my gums are turning white around the tooth area. I am also noticing some white spots on my gums. It is an obvious result of this toothpaste. They need to stop manufacturing and selling this product till they can address these issues.

I began using the Aquafresh Iso-Active Toothpaste about two months ago. Initially, I was thrilled with the results, the foaming cleaning, etc. Soon after, I began to wake up with the driest mouth I have ever experienced, constant sore throats and the worst canker sores. I finally did a research and realized that that crappy toothpaste has claimed numerous victims. Beware of Aquafresh Iso-Active!

Aquafresh Toothpaste needs to be taken off the market. I have used this product for years and never had a problem. Since using the product recently, my lips have begun to feel burned, to the point of a scalded feeling. Sores have formed on my lips, as well. They are swollen and very painful. I have two appoinments due to this toothpaste. One appointment was with the dentist and then finally an appointment with a physician.
I suspected Aquafresh was the culprit, but was just not sure. I went on steroids and my symptoms cleared up. Later, I forgot about the Aquafresh and started using it again. Bang - all the terrible symptoms occurred again! Also, my mother had the same reaction. When I googled this product, all these same symptoms were found on the Internet. Yes, there is a problem with this product. This company should be ashamed to manufacture such an unsafe product!

I used Aquafresh ISO for about 3 months and my teeth and gums became so sensitive to anything warm or cold. It was actually painful. I switched back to my normal toothpaste and everything is fine. It took about a week for the problems to go away.

I have used Aquafresh sensitive for a number of years now and have loved it. I have not had any problems until the latest tube that I bought. I opened it and used it only for a few days when the burning and sores started. I was having trouble eating anything acidic like tomatoes, spaghetti sauce, sodas, salad dressings, etc. So, I stopped using that toothpaste and switched to another brand until my mouth healed. Then, I went and bought another tube of Aquafresh sensitive and do not seem to be having any trouble with it at all. Curious still, I had to try the tube which gave me so much trouble to begin with. Yes, it still makes my mouth and lips really sore. I can only figure that there must have been a bad batch. My tongue and lips are burning, cracking, and have small sores. I could not eat very well for a couple of weeks.

I want to know how much air do they put in each tube? I feel 50% air in each Aquafresh toothpaste.

I changed my toothpaste to Aquafresh iso-active whitening. At first I thought the product was good. Made my mouth feel fresh and clean, then my lips began to dry out and crack, inside my lips began to peel, my gums have receded a lot and feel like they are on fire. I cannot smile as my gums are horrible now and this all happened over two weeks.

I developed mouth sores, dry mouth, burned lips and a very sore throat while using this product (Aquafresh Iso-Active). My wife and teenage son also had these symptoms until we stopped using it. All these symptoms returned when a second tube was used. We thought it was a virus. My doctor said it could be the air conditioner causing the throat irritation. No, it was the toothpaste.

Aquafresh Iso-Active toothpaste has caused severe canker sore type lesions in my mouth, as well as dry lips! Do not use!

After a number uses of Aquafresh toothpaste my lips started hurting and blisters broke out all over my lips. I couldn't use my usual lip balm, drink any hot liquids or eat any spicy foods. I finally figured out that the toothpaste was causing the trouble. It has been a week now and I still can only use Vaseline on my lips all the time to try to soothe them. I threw 3 tubes of Aquafresh in the trash and I am warning all family members to never try this toothpaste. I have never had trouble with lip blisters or cold sores before using this toothpaste. My only hope is that the blisters stop breaking out and that this product is taken off the market. In my life, I have used many different brands and never had this happen.

At first, I really liked the product. I liked how it foamed using just a small amount. I also liked how clean my mouth and teeth felt after use. After using for just a couple of weeks, however, my lips became so sore and chapped that I discontinued use. Now, two weeks later, my lips are still in constant pain and the sides of my mouth are chapped. The only thing I can tolerate on my lips is Vaseline -- any lip balm is equally itchy, burning, and irritating. Eating spicy or hot food is out of the question. I thought that the problem would have cleared up after two weeks of discontinued use but it's not a bit better! I hate to go to the doctor just for my lips but will be forced to if the condition doesn't improve soon.

Yes, Aquafresh Iso-Active cause problems. I have sudden dry mouth after I woke up and can see my tongue looks ugly, especially feel funny after I ate banana and still bother me for a week after using it. I can see in my tongue some white area. Dry mouth never happened to me for many, many years! Give me your phone number and I'll explain more and clear over the phone.

Using Aquafresh Iso-active tooth gel for a few weeks and suddenly, both me and my husband noticed that our lips were feeling dry and cracking. I noticed that over the next few days I had small painful blisters on the inside of my mouth/lips. We both have discontinued use of the toothpaste and slowly healing, but this toothpaste is very harsh and causing extreme inflammation and almost a chemical burn to mouth. Not a safe product

My experience is very similar to the above. After only a day of using Aquafresh Tartar Control Whitening, my gums became swollen. I stoped using it after I felt a burning sensation as soon as the toothpaste hit my mouth. My tongue (above, below, sides), inside of cheeks, gums, salivary ducts---ALL OF MY MOUTH---had canker-sore-looking inflammation that hurt and burnt like hell. I could not eat, could not drink well. I went to a doctor thinking it might be oral cancer, but was told it wasn't. He said it was an airborne virus. I believed it because my mother had the same experience and I thought we had both contracted it.
After a few months, I used the toothpaste again and IMMEDIATELY felt the same burning sensation in my oral cavity. IT WAS THE TOOTHPASTE!!! I could not gargle with anything because it burnt so bad. Later on, after about 2 weeks, I was able to tolerate it. It lasted for about a month or so.
Now, I am looking for avenues to get the word out there and to seek any advice on how to go about my complaint formally.

Bought Aquafresh Extreme Clean Empowermint Plus Whitening toothpaste. After using it for about 5 days, my lips and the skin around the outside of my mouth broke out in blisters. This lasted for over two months. Very painful, my lips cracked and bled, plus the surrounding area cracked and bled.
I am a member of the Screen Actors Guild. I also am a model for artists. While my mouth was like this, I had to turn down all acting work. I had to turn down modeling work that involved portraiture. I have to use make-up and lipstick for my jobs. It was very hard to remove at the end of the day as it hurt my mouth. It was also hurting to eat as the mouth must open wide...this caused more cracking and bleeding, plus I could not eat certain foods as this also caused burning of the lips and exterior of the mouth.