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Buying a computer?  Remember what the engineers say: "Good. Fast.  Cheap. Pick any two."

Want more evidence? Check out Vern's advice.

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Computers are essential but remain a mystery to many and the slightest problem can seem a disaster. All too often, the computer industry is its own worst enemy, with minimal customer service and technical support.

Where's the best place to get a computer? Our readers have some recommendations in our new Computer Good Guys section.

Complaints - Major Brands & Retailers

AcuSharp Power Supplies
Alienware Technologies
Best Buy
Canon
CompUSA
Circuit City
Compaq
CompuServe
CTX
Dell
Digital Research
Dilloware
Edgemicro.com
Egghead.com
e-Machine
Epson
Gateway
GE Warranty Mgt.
Hewlett Packard
Intuit
Lexmark
McAfee

Microsoft
Microsoft Sidewinder
Microworkz
Nationwide
Omni PC
Packard Bell
Palm
Proteva
Quantex Microsystems
Quantum Corp.
Systemax
Sears
Specialized Semiconductor
Sony
Tiger Direct
Toshiba
Umax
ValueAmerica
Verbatim Backup
Video Computer Store
VikingComputers.net
Viewsonic

Good Guys

Apple Computers

Hitachi

Complaints - Local stores

Benchmark Computers
LaBelle Electronics, NJ
Vector, El Segundo, CA

News & Resources

Proteva Suit Certified as Class Action
Video Computer Store Sued
Proteva's Problems
Buying your first computer?
Washington Attorney General Sues Microworkz

Dell Business Weekly Promotion

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