NEWS    RECALLS    COMPLAINT FORM    SCAM ALERTS   RESOURCES  
Small Claims Guide   Class Actions   Lemon Laws   FAQ   Newsletters  
Share


Complain about a product or service

Automotive    Education    Employment    Electronics    Family    Finance    Health    Homeowners    Insurance    Pets    Shopping    Travel     Print This     Email This    



COMPUTERS   Systems   Software   Accessories, Components   Service   ISPs

Verbatim





Francisco of Fountain Valley, CA March 17, 2003

I bought a CD Writer with a 40.00 rebate that I promptly sent in (Nov. 8, 2002) They said it would take 8-12 weeks to process my rebate. It has now been 21+ weeks with no end in sight. I've contacted their national office at the above address (through email) and she has promised the rebate in a couple of weeks. I've waited for it and emailed her when it didn't come "in a couple of weeks". She then told me it had been aproved and was sitting on her desk but that "her boss" wouldn't give authorization to send it out. All the same, all I've gotten is a big run-around and no rebate.

Marie of Lawrence, KS September 2, 2009

PROBLEMS WITH VERBATIM PORTABLE DRIVE I lost a portable drive while traveling in Europe and so bought a Verbatim Model #47583 IH9330 Serial number 43093306709 Red Portable Storage USB 320 GB drive at the Kaubamaja in Tallinn, Estonia. It worked fine for about two months but a week ago when I tried to use it, I noticed that the small-USB end of the cord could not reach the plug of the Verbatim drive, somehow the plug had dislodged and is beyond the reach of the cord. THE PRODUCT IS OBVIOUSLY DEFECTIVE It's a back up drive, one of 4 that I have...So I email support@verbatim.com and they tell me that they can't do anything about the data, but if I had questions to call 646-537-3411, and they would be happy to assist me.

I called and talked to a woman from India, and she said that since the unit was not within their number range (since I had not bought it in North America) she could not authorize a replacement. She would not put on a supervisor but said they would do a call back. I don't care where the unit was purchased, VERBATIM is VERBATIM , Mitsubishi is Mitsubishi, and I want my unit replaced with the least possible hassle since I have already been seriously inconvenienced because of this.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share

Follow us on Twitter.

FREE CONSUMER NEWSLETTERS

The Daily Consumer
Afternoons M-F

Sign up now!


Consumer News & Alerts
Every Sunday

Sign up now!





CONSUMER NEWS

SAFETY RECALLS



Back to the top |

Advertisement


Custom Search
AUTOMOTIVE
• Dealers
• Manufacturers
• Service
• Extended Warranties
• Lemon Laws
• Recalls
• Tires
• Transporters

FAMILY
• Aging
• Children, Parenting
• Recalls
• Dating
• Education
• Entertainment
• Pets
• Weddings
FINANCE
• Annuities
• Banks
• Credit Cards
• Debt Collection
• Debt Counseling
• Insurance
• Investing
• Loans
• Mortgages
• Payday Loans
• Student Loans
• Tax Prep

HEALTH
• Doctors
• Drugs, Pharmacies
• Health Clubs
• Hearing Care
• Hospitals
• Nursing Homes
• Nutrition, Diets
• Vision Care
• Weight Loss
HOUSE & HOME
• Appliances
• Cookware
• Furniture
• Home Improvements
• Lawn & Garden
• Movers
• Pools & Spas
• Realtors, Rental Agents
• Recalls
• Utilities

ELECTRONICS
• Cable TV/DBS
• Cameras
• Cell Phones
• Computers
• Home Electronics
• Internet Access
• Local Phone Service
• Long Distance
• VoIP
SHOPPING
• In-Home
• Online
• Retail Stores
• Sporting Goods
• Supermarkets
• Telemarketers

TRAVEL
• Airlines
• Bus Lines
• Car Rental
• Cruises
• Hotels
• Travel Agents
• Trains

RESOURCES
• Class Actions
• Complaint Form
• Small Claims Guide
• Lemon Laws
CONSUMER NEWS
• Latest News
• Automotive
• Telecom
• Financial
• Health
• Homeowners
• Scams
• Seniors
• Travel
• More ...

RECALLS
• Automotive
• Children's Products
• Drugs
• Food
• Household Products
• Sporting Goods

ABOUT US
• FAQ
• Privacy Policy
• Advertise With Us
• Newsroom
• Syndication
• Terms of Use

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.