|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
Share |
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
|
|
|
Sony Monitors |
||||||||||||||
|
On 9-14-2003 a Sony computer monitor model GDM-F00 caught fire while in sleep mode. Office door was kicked in fire was put out. Desk damaged, monitor destroyed, smoke damage and damage from fire extinguisher. Both the responding fire department report and the investigation report cited the monitor as problem. Photographs show nothing else near monitor. Eyewitness as well. Sony insurance claims fire started elsewhere. Office closed for two weeks, repainted, and cleaned, door repaired. Total cash damages less than $4000. Joseph of Downey CA (8/25/04):
Called tech support and they had no idea about the situation. Tech inform me, a person from San Diego will call within 24 hours, but never did. Called once again next day, tech support told me same thing once again and just told me to wait, without any definite time period. I complained about the situation, since I can not just wait without knowing how long I have to wait, and got transferred to supervisor. Supervisor Jeff was very rude in providing any information. He did not show any effort in resolving the matter and refused to answer the questions in truth. He denied the knowledge of existence of any superior management who will take customer complaints. (I found out the mailing address of customer correspondence office, through another rep.) He, just repeated and told me to wait without any time frame or reason for delay. Now 5 days already been passed with status still showing, product is repaired and will be shipped back to me in 1 business day. Report Your Experience
|
|||||||||||||
Back to the top | Computers | ||||||||||||||
Advertisement
|
|
Custom Search
|
||||
|
AUTOMOTIVE Dealers Manufacturers Service Extended Warranties Lemon Laws Recalls Tires Transporters FAMILY Aging Children, Parenting Recalls Dating Education Entertainment Pets Weddings |
FINANCE Annuities Banks Credit Cards Debt Collection Debt Counseling Insurance Investing Loans Mortgages Payday Loans Student Loans Tax Prep HEALTH Doctors Drugs, Pharmacies Health Clubs Hearing Care Hospitals Nursing Homes Nutrition, Diets Vision Care Weight Loss |
HOUSE & HOME Appliances Cookware Furniture Home Improvements Lawn & Garden Movers Pools & Spas Realtors, Rental Agents Recalls Utilities ELECTRONICS Cable TV/DBS Cameras Cell Phones Computers Home Electronics Internet Access Local Phone Service Long Distance VoIP |
SHOPPING In-Home Online Retail Stores Sporting Goods Supermarkets Telemarketers TRAVEL Airlines Bus Lines Car Rental Cruises Hotels Travel Agents Trains RESOURCES Class Actions Complaint Form Small Claims Guide Lemon Laws |
CONSUMER NEWS Latest News Automotive Telecom Financial Health Homeowners Scams Seniors Travel More ... RECALLS Automotive Children's Products Drugs Food Household Products Sporting Goods ABOUT US FAQ Privacy Policy Advertise With Us Newsroom Syndication Terms of Use |
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Copyright © 2003-2009 ConsumerAffairs.com Inc. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. |
|